Name: Big Bear Lakefront Lodge
Address: 40360 Lakeview Dr, Big Bear Lake, 92315, US

10/10

Exceptional

27 Jul 2026

Thomas

Was a great stay, easy check in and no issues. Room was clean and fresh.

8/10

Excellent

27 Jul 2026

Kent

很好的地點，湖景房的露台坐著賞景很舒服，是個老舊的旅館，但是價格合理。

2/10

Poor

26 Jul 2026

Victoria

This absolute worst stay of our lives. Bugs everywhere and no AC made for an extremely hot room. Our son was up all night cause he was so hot. We were up every 30 minutes the whole night and when I called to ask about having another portable fan in the room, management said they didn’t have any more. I would NEVER stay here again!!

4/10

Poor

26 Jul 2026

DAVY

Pros:
My room was refurbished. The shower and flooring were redone, possibly the kitchen too.

Cons:
There’s NO AC!!
Ceiling fan wasn’t working.
There were poop stains all around the toilet when I first walked into the room.
The towels are dingy yet they are clean.

6/10

Pleasant

25 Jul 2026

Derek

It wasn't to bad, the location and price was good.

2/10

Poor

24 Jul 2026

Ron

Items were stolen from room around 10am when informed them they said they would get back to me...THAT NEVER HAPPENED !!!
Beds were old metal cheap framed with trash mattress!
Overall this had no Air No fans no window or screens just Mosquitos...over all TOTAL DUMP

2/10

Poor

23 Jul 2026

Sue

Door lock was broken. Patio door took Herculean strength to open. Bed was simultaneously soft and lumpy, but also hard. Have never experienced anything quite like that! Breakfast consisted of a few granola bars and instant oatmeal pockets. Overall, the worst hotel stay we've experienced.

6/10

Pleasant

21 Jul 2026

MaryLou

Upon arrival, the room was clean, but there was only 1/2 roll of toilet paper in the bathroom. There were three of us, so we went to the office to get an extra roll and was told they were out until their shipment came sometime the next day. Luckily, we travel with extra. The next day we asked for clean towels and they were out as well. Our room had a nice view of the lake and the docks are convenient for fishing. Make sure you bring everything you need to have a comfortable stay. Everything is minimal, including the “free”breakfast.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Vanessa

.

Partner

6/10

Pleasant

20 Jul 2026

Paul

Office is open for a limited time. Gotta have patience. Parking is a struggle. The white lines haven’t been touched up in a while. Stairs to get to all rooms from office. No a/c in rooms, so if it gets hot, keep windows open and use ceiling fan. Mattresses were quite old and metal springs were obvious as soon as you sit. Fireplace has a two inch flame that can’t be turned off. Not great if trying to cool down the room.

Self

6/10

Pleasant

19 Jul 2026

Isaias

Staff very king

Partner

8/10

Excellent

19 Jul 2026

Corey

I wish the weeds in the water surrounding the dock was maintained better. Other than that the dock was convenient to have

4/10

Poor

18 Jul 2026

Anna

Bedspread had stains walked barefooted and dirt on my feet no air conditioning but the manager brought a box fan. Room needs a deep cleaning as well as doors . However was just there for one night will not return .

Self

2/10

Poor

18 Jul 2026

Kevin

My family had a very unhappy experience, the hotel was very dirty, the room was very dirty, the breakfast was terrible. The staff is not friendly, I am very disappointed with the appreciation, it is not true.

Family_with_children

8/10

Excellent

16 Jul 2026

Laura

First of all staff was excellent. I loved this property because they are so relaxed about dogs and having the lake in the ducks just made our dogs have the time of their lives.

Family_with_children

8/10

Excellent

16 Jul 2026

Aaron

It is a beautiful location. Jason one of the staff members couldn't have been more nice and helpful! We had a relaxing stay. Everything is so close to the town.

Partner

8/10

Excellent

15 Jul 2026

Lauren

I stayed here overnight with my dog because of the private beach and ability to launch my kayak onsite. They have docks but my dog is used to getting in at the shoreline. The initial beach becomes swamp like mud and was so gross to have to walk in. Additionally there is at least 50 feet of weeds to paddle through so not an ideal launch area. Coming back same issue stepping out of the kayak into ankle deep mud. The room itself was clean with all amenities. So while the stay there was pleasant enough I would not return because of the launch issues.

Pet

4/10

Poor

15 Jul 2026

Isaias

Need ac unit ,remodeling rooms

Partner

8/10

Excellent

15 Jul 2026

Mansoor

Room was easy to access, staff is very helpful. Room should have coffee inside to enjoy with the lake view. More towels would make the stay more comfortable

Partner

6/10

Pleasant

13 Jul 2026

Sonal

Very Basic amenities and room. The view to the lake was pleasant. Breakfast was minimal.

Partner

6/10

Pleasant

13 Jul 2026

Chris

Hi,
Overall, meh . . . Clean room, but kinda strange. Huge swingers bathtub in the room, odd furniture and placement.
TV didn't work and staff was somewhat annoyed when I called about it. The personal sandy beach is completely overgrown with weeds, breakfast was coffee, a basket of fruit and some granola bars.
Like I said, the room was clean, but we won't stay here again. Not impressed with the lack of attention to details and overall property neatness.

Partner

6/10

Pleasant

11 Jul 2026

Regina

Hmm, I don't love doing bad reviews, but this motel does have some issues. I booked for three days over 4th of July - the price was insanely inflated for the holiday, but it is what it is and I wanted the balcony for the fireworks. First of all, the \"kitchen\" is not a kitchen in any sense of the word, the only thing beyond the standard mini fridge/microwave/cheap coffee maker is a small bar sink that took hours to drain if you used it at all. Not even a plastic fork, one coffee for three days, one tiny soap, one washcloth (good thing I bring my own because the towels were really terrible), no cups in the bathroom, cobwebs on the balcony, etc. But I have to say by the third day it was growing on me! It was quiet, I felt safe, I could walk to little stores and the Village (gotta try that new Tap Room a block away next time), the view of the lake was nice, they take dogs, it's not all bad! All things considered, I might stay there again. Mixed feelings.

10/10

Exceptional

11 Jul 2026

Antonio

todo vien

Family_with_children

10/10

Exceptional

06 Jul 2026

Keith

Good

4/10

Poor

06 Jul 2026

Lynn

The location was great. Walking distance to rent a boat. However the pictures show a nice beach front for the lake. However it actually is very marshy full of weeds, small amount of sand and very gross. No volleyball space. No space to hang on the “beach”. 1 bench. The bbqs were old and gross and there are only 2 which were always taken for the whole day. Ants in hotel room.

Family_with_children

8/10

Excellent

05 Jul 2026

Deanna

The smoke detector kept going off even after the staff member gave us a new battery to replace ourselfs. Also Jason was very helpful and personal. Two major down falls: the stairs are extremely dangerous and steep. The second we were told we could bring a bbq and then told we couldn’t use it however, someone else was using theirs.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Dennis

Great lakes views! Excellent friendly staff!

Partner

10/10

Exceptional

29 Jun 2026

Glenardo

clean room plus helpful staff

Business

6/10

Pleasant

29 Jun 2026

Gwendoline

Overall and good location to stay, close proximity to the lake. However, not good for fishing. Too much grass near the docks. Room was spacious and shower was fantastic!

Partner

10/10

Exceptional

28 Jun 2026

Travis

Good place to stay, a little dated but nice and clean. Good location, 10 minute walk to the village and plenty of places to go around the hotel. Dock to fish or jump in, cool balcony and courtyard

Family_with_children

4/10

Poor

23 Jun 2026

John

As of June 2026, the pictures don't reflect it's true condition. We stayed in room 17, (lake view) which is rundown and needs improvement. The main door and hardware are interior grade and didn't feel secure. In the pictures, note the 'wetbar' and TV location. The 32\" TV is more than 15' from the beds, like you need binoculars to view it. Our bath vanity was loose from the wall and had no hot water. The shower tile had more grout repairs than original grout. And the single light fixture left it dark by both the mirror and shower. The staff we met were pleasant. Suggestion: Hang a mirror above the wetbar sink, it becomes a usable sink when someone is in the shower. With some investment, this could be a much better accommodation.

Partner

4/10

Poor

20 Jun 2026

Dionte

Room was not available for stay. Felt a bit awkward during certain interactions with the staff. Room was not cleaned!! They tried to take my pre tip but I was able to get it back. I will never attend this stay again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Raymundo

Amazing!!! Really loved everything!!! Will come back soon!!!

Business

10/10

Exceptional

19 Jun 2026

Samuel

My husband and I enjoyed the view of the lake from our private patio. We took advantage of the jacuzzi tub, which was really nice. Hope to stay again.

Partner

10/10

Exceptional

18 Jun 2026

Xiaorui

很棒很棒

Family_with_children

10/10

Exceptional

13 Jun 2026

Christopher

The staff at the Inn, Jason and Carlos were great/helpful.

Self

10/10

Exceptional

09 Jun 2026

Ivan

view

Family

10/10

Exceptional

08 Jun 2026

Leonard

It’s a special resort , little rustic , close to downtown with its own little beach and dock. Not a corporate resort , and that’s why I love it. Perfect place with charm , this was my second time staying g and will return again

Family_with_children

10/10

Exceptional

07 Jun 2026

Vendula

We loved this place, easy parking, lake view, balcony. Its older place, needs so work, but had a small kitchenette with fridge, spacious. The guy at reception was helpful, nice.

6/10

Pleasant

03 Jun 2026

steven

I liked the Lake front access is very convenient.
I felt the breakfast area was not prepared in advance of breakfast time, the coffee maker was so slow it took 10-12 minutes just to make 1/8 of a pot of coffee. Not much of a selection for food to eat readily available for breakfast. It may have just been a very busy time the day before and a staff trainee was on board. I completely understand. The room was great! Built-in gas fireplace very nice and cozy. It would be better if the TV stand mounted to the wall be removed, behind the microwave, being that the new flat screen has been installed on the wall anyway. Great shower too.

Family

10/10

Exceptional

01 Jun 2026

Huei-Pin

The location is fantastic, with beautiful lake views and easy access to nearby attractions. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always willing to help.

One of the highlights was relaxing by the lake and enjoying the peaceful atmosphere. The property offered a perfect balance of convenience and tranquility, making it an excellent getaway.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Rajesh Madan

Exceptional staff , Lornie was really nice . We were offered lake side view room for a $25 and it’s quite peaceful.
All in all great stay !

Partner

10/10

Exceptional

26 May 2026

Edber

We come here every Anniversary and we had a great time. The hotel amenities were great.

Pet

10/10

Exceptional

25 May 2026

Corey

Great Lake location, short walk to the village and super friendly staff! Highly recommend!

Partner

2/10

Poor

25 May 2026

Enko

Completely unprofessional establishment. STAY away and save yourself the troubles. We had a reservation through Expedia for 3 nights, we called the Front desk the day of the reservation to confirm late arrival. Front desk agent gave us instructions that we can obtain the room key after hours from a lock box. The key was not in the lock box. At 1:30am after driving for few hours, being exhausted, there was nobody at the desk, and no key at the lock box. The after hour phone number that was provided of owner Lori was going straight to full voicemail box, so we were unable to reach anyone. It took Expedia 2 additional hours to find us alternative hotel. We ended up checking at 4am elsewhere, and thankfully at a much nicer location with great customer service unlike big bear lake front lodge.
I tried reaching to the property directly the following day to speak to someone, and the front desk wouldn't answer mine or my husband's phone calls. When I reached the emergency number at last Lori, the owner picked up and she was so unprofessional, didn't want to hear the situation, kept interrupting , lying that the key was in the lockbox when it wasn't! I have pictures that there was no key in the lockbox, we couldn't check into the room and didn't stay at their location. She kept cutting off stating the key was inside, absolute worst handling of an error on their end! Instead of owning their mistake and saying \"we apologize\" she proceeded to hung up. We dodged a bullet!

Family_with_children

10/10

Exceptional

25 May 2026

vivian

Very nice private lake view

Family

2/10

Poor

24 May 2026

ERIC

They didn’t even let me check into my room. They asked what time I’d arrive i let them know 8:30 note check in is from 3pm-10pm so when i arrived no one answered the phone no one would reply to a messages nothing and that same night they also got a few bad google and yelp reviews for being double booked for the same night. This place is a joke please save your money.

Family_with_children

8/10

Excellent

17 May 2026

ignacio

Hello, it was the first time for me to know big bear , and everything was good, I don't have any issues,

6/10

Pleasant

15 May 2026

EDUARDO

Good small view to the lake.

Partner

8/10

Excellent

12 May 2026

Edwin

The view was great, with docs. Parking was great, close to room. Freindly staff. Moms complained about the sher not having handles, shes handicapped, and the remote didnt work, was missing a battery cover.

Family

4/10

Poor

10 May 2026

Ruosi

Breakfast should be included but it won’t be available until 8:30am which for a lot of tourists is too late to grab including us. The office is closed anyways to even ask for breakfast

Family

2/10

Poor

09 May 2026

rogelio

Never again

Family_with_children

8/10

Excellent

08 May 2026

Anthony

Very kind and sweet people

Partner

10/10

Exceptional

30 Apr 2026

Ali

The hotel is nice and clean. Great location near the lake. Very quiet and cozy. The coffee was good. Overall, the breakfast is not special.

Partner

10/10

Exceptional

29 Apr 2026

Aleida

Perfect place to stay! Private area of the lake, got Lakeview room and it was a beautiful view. With a cute little fire place that works with a switch. Honesty loved the place, nice quiet place. Parking was easy to find. Plan on coming back here everytime I come to big bear.

Family

10/10

Exceptional

29 Apr 2026

Antoinette

This is a lake view property with beach access.

Family

10/10

Exceptional

28 Apr 2026

Jessica

Love the view!

10/10

Exceptional

27 Apr 2026

Monica A.

The lodge is right on the edge of the lake and they have barbecues and picnic tables. The room has refrigerator and microwave a little balconies. There’s a little coffee maker and they have a continental breakfast in the morning of cereal and a few pastries with some fruit. We thought it was an exceptional value for the price.

Partner

10/10

Exceptional

27 Apr 2026

Jacqueline

Great place to stay at, I definitely recommend!

Partner

10/10

Exceptional

26 Apr 2026

KATRINA

Amazing Lakeside Lodge stay right on the lake in the middle of all the excitement! Great views from room and balcony overlooking the lake. Serene snowfall making it a winter wonderland! The service at the front desk was awesome, very kind. Highly recommend visiting. Breakfast on the go and warm coffee! Can’t wait to come back!

8/10

Excellent

26 Apr 2026

Daniela

The location is great. Right next to the lake and a few minutes drive to village (or walking). Staff super nice. And we had some coffee and morning snacks. The only downside was that The room was a little small w a small table and hardly any counter but In overall great for the price. I could definitely consider coming back to this hotel. If you can afford paying a little more, pay for the lakeview. It had an amazing view!

10/10

Exceptional

26 Apr 2026

Marina

My best stay at Big Bear ever!

Pet

8/10

Excellent

26 Apr 2026

Cindy

Staff was friendly, view was beautiful. The room was nice and cozy for 2. The tv remote didn't work but by the time we figured that out it was to late. Breakfast was snacks and coffee. Loved the privacy and seclusion feeling. Overall I would book again.

Partner

8/10

Excellent

26 Apr 2026

Vanessa

Nice jaccuzi great room floor needs a little update

Pet

10/10

Exceptional

24 Apr 2026

David

Clean room and friendly staff

Family_with_children

10/10

Exceptional

24 Apr 2026

Sunaina

The owner was super helpful and very hospitable.!

2/10

Poor

23 Apr 2026

Nadezda

Absolutely horrible experience. It was very cold at night heater or fire place wasn't working. Was not able to reach anyone to turn it on. Had 2 kids with us. Oh forgot to mention the giant rat causally sitting on top of the microwave and going through things in the kitchen. I didn't sleep all night. Ran away as soon as the sun was up. Didn't stay second night. Contacted property several times including through expedia agent. Refused refund (just took my money for the second night i didn't stay). Is dirty and outdated and no refunds. Even though i showed them a video of the rat. So 100% do not recommend. Lake front is the only positive but there's plenty of renovated hotels with good customer service with the same view literally next door.

Family_with_children

10/10

Exceptional

23 Apr 2026

ernesto

The young man at check-in was very kind. And that lady they checked us out was also very kind. The atmosphere is great. It’s far from the highway so there’s no street noise like we had at the other places we stayed at and it’s literally on the shores of the lake so you can go for an early morning swim. Definitely a cool place to chill out and they also have a barbecue grill on the Lake Shore if you want to roast some vegetables.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Alesia

Spent the night near the lake. Room was comfy and warm. We had an EV and asked and were able to charge it at the property (used regular wall outlet on the side of the building). Stuff were nice and helpful with tips for hikes.

Family

8/10

Excellent

20 Apr 2026

Verified traveler

I prefer the Lakeview over the garden view however so many rules and policies which i get but when you have small children I dont recommend this place unless you will get unexpected charge

Family_with_children

10/10

Exceptional

14 Apr 2026

Rona

Nice garden and lake views,depending where your room is. Very close to The Village. Serves to-go breakfast which is decent. Staffs are super nice!

Family_with_children

2/10

Poor

12 Apr 2026

Monique

Amazing view!

10/10

Exceptional

12 Apr 2026

Salvador

Todo mu bien excelente servicio

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Niki

No sufficient breakfast.
Room was very nice and cozy

10/10

Exceptional

10 Apr 2026

Sachin

Excellent lake view from the lake view room.

10/10

Exceptional

08 Apr 2026

kc

Wonderful folks at the front desk. Great lake front stay. Highly recommend!

Partner

10/10

Exceptional

06 Apr 2026

Malgorzata

I had another wonderful stay at Lakefront Lodge, and this one truly stood out. Stephanie at the front desk was exceptional from the very beginning. I called ahead to ask about availability and the possibility of an early check-in, which was really important for me since I’m traveling with my dogs and recovering from two surgeries over the past few months.

She was incredibly kind and attentive, and what impressed me most is that she did exactly what she promised — she called me back right at 12 pm the moment the room was ready. That level of follow-through is rare and meant a lot.

This is probably my 10th stay here, and honestly, this one has been the best so far. Stephanie also placed me in a room right by the side of the building, which made everything so much easier — no stairs, and I could bring things directly from my car to the balcony and into the room without any hassle.

The room itself was amazing — cozy fireplace, beautiful lakefront view — exactly what I needed to relax and recover. Truly grateful for the care and thoughtfulness. I’ll absolutely be back again.

Carlos was also incredible. He went out of his way to help me with a flat tire and took the time to advise me on what to do next. He even tried calling around to find help, but because of the holiday it was difficult to find any places open. What really stood out is that he genuinely cared about my safety, not just solving the problem. That level of human, compassionate service is rare and I appreciate it.

Pet

8/10

Excellent

03 Apr 2026

Roberto

Didn't have the breakfast.
The view was fantastic.
It was cold in the morning when i like to fish.
I Had a wonderful time thank you.

Family_with_children

10/10

Exceptional

01 Apr 2026

Lina

There was enough amenities in the rooms. Very cozy vibe very friendly staff. Would definitely recommend.
It’s right by the lake and there is a little barbecue space outside. We were able to hang out over there. Enjoy the view and the barbecue.

2/10

Poor

22 Mar 2026

Mary

I was not going to write a review and just chalk the stay here as a lesson learned, but after the staff saying they were going to refund us $54.00 for our stay due to no wi-fi the day of our stay and then not doing it I have changed my mind. We were in Big Bear to spend time with my grandkids celebrating the 3rd anniversary of my daughter’s passing, so having no television in the evening was a little rough, we had planned on watching a movie with the kids, but there is no tv at all with no wi-fi. The other thing was the cleanliness of the room, I let them know on checkout and was going to leave it there, but there was hair left on tub and bathroom sink, that also was very dirty and not cleaned; top ramen noodle in kitchen sink and dirt on bed like someone stood on it. Then the beds are very uncomfortable, thin blanket on beds, only one extra blanket in room, requested another blanket for second bed and was given a gross comforter, it had all sorts of red stuff on it. So, I had already decided not to stay here again, before them not giving a partial refund which they offered it was never asked for. I should have paid attention to reviews from other people that had stayed here, but just figured we would try it. So I would just say think twice before staying here, unless you like to pay to stay in a previous persons dirt.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Brittany

Beautiful lake view

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Chang

Front office lady was good. Parking is the main issue after heavy snow.

Family_with_children

6/10

Pleasant

15 Mar 2026

Leeyin

Lake view

6/10

Pleasant

11 Mar 2026

Lucia

The place needs to be remodeling inside

8/10

Excellent

09 Mar 2026

Nancy

I loved the view of the lake and the staff was very friendly and helpful it was a nice stay for a quick trip
The room does have thin walls so it was a little bit noisy but I would recommend beside that

Family_with_children

2/10

Poor

08 Mar 2026

Christopher

Rented a room with a fireplace, and the fireplace didn’t work. The toilet got backed up in the middle of the night, and there was no staff on site to help with the problem. And there was no plungers in the room. Other than that the place was mildly decent.

Family_with_children

6/10

Pleasant

07 Mar 2026

Jason

Ok place to stay for a night. Not sure I would stay longer. Definitely has some deferred maintenance. Staff was great.

10/10

Exceptional

02 Mar 2026

Dwight

Clean

2/10

Poor

26 Feb 2026

Brenda

Parking was horrible

2/10

Poor

24 Feb 2026

Mia

The room was cold. There was a tiny heater. Bed was dirty. There is no breakfast.

Family_with_children

6/10

Pleasant

23 Feb 2026

Duane

Room was not ready for checkin, fireplace did not work. Staff was really nice and friendly.

Partner

6/10

Pleasant

23 Feb 2026

Zulema

Room was not available at check in time I had to wait got an hour the free breakfast they offer is just coffee and they call it breakfast but I can honestly say the room smells maybe sorry

Family_with_children

10/10

Exceptional

20 Feb 2026

Katy

Melody at the front desk was amazing! It was snowy and she helped us above and beyond. The view was also amazing as well! One of the best spots in big bear!

10/10

Exceptional

18 Feb 2026

Rafael

Very good place to stay

Family_with_children

2/10

Poor

17 Feb 2026

Liliana

During our November stay, our front door handle broke off, leaving the suite unsecure. The heater only reached the living room, forcing our three young children to sleep in snow gear because no extra blankets were provided. While the owner originally acknowledged these issues upon check out and proactively offered a discount on a future stay, management has since refused to honor it. \"Melody\" was dismissive, fixated on naming technicalities, and claimed the owner would \"never\" offer a discount. Between the freezing rooms, hard beds, and rude service, it’s not worth the money.

2/10

Poor

17 Feb 2026

Maria

Unfortunately, this was a disappointing experience. We reserved the the room with the Lakeview costing us $370 a night. We arrived at 3:00 pm at check in time and our room was not ready. It seems they attempted to clean our room while we were waiting however i don’t think they actually cleaned it. I was disappointed to find dark long hair on the bathroom floor and the bathroom rug was dirty. The balcony furniture was dirty and the blankets had pets hair on it. The room was definitely not clean. The property is very run down and in need of major repairs. We rented one of the most expensive unit to have lake view and the kitchen. What a disappointment, the kitchen had a non working fridge, they had no utensils. They had a coffee maker that used paper filters but they provided coffee pods instead. The next morning we woke up at 8:00 but couldn’t take a shower since there was no hot water. We couldn’t make coffee and when we went to the office at 9:00 to have the breakfast they promised us, we found instant a chaotic mess.

8/10

Excellent

16 Feb 2026

Bhunna

Clean v

10/10

Exceptional

12 Feb 2026

kenneth

Everything about our stay was great.

Leisure Partner

8/10

Excellent

11 Feb 2026

Edith

Room was clean and hospitality was great! I wish I knew the room I booked was not the room I expected. I thought I request window view of the lake but I didn’t know until I got there. That was disappointing.

10/10

Exceptional

11 Feb 2026

ANTONEL

clean room and great staff. Thanks!

Leisure Partner