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Sierra Blue Suites

Big Bear Lake - CA · United States

563 Lynn RdView location

8.4/10Excellent623 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.8/108.8
Condition8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sierra Blue Suites

With a stay at Sierra Blue Suites, you'll be centrally located in Big Bear Lake, within a 15-minute drive of Bear Mountain and Big Bear Marina. This hotel is 6. 8 mi (11 km) from Snow Summit and 11 mi (17. 7 km) from Snow Valley Mountain Resort.

This smoke-free hotel features snowboarding nearby, sledding nearby, and snow tubing nearby. Recreational activities include rock climbing nearby, ziplining nearby, and cross-country skiing nearby. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 31 individually decorated guestrooms, featuring microwaves and LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms feature showers, designer toiletries, and hair dryers.

Read more about this hotelShow less

With a stay at Sierra Blue Hotel & Swim Club, you'll be centrally located in Big Bear Lake, within a 5-minute drive of The Village and Snow Summit. This golf hotel is 7.3 mi (11.7 km) from Big Bear Mountain Resort and 0.1 mi (0.1 km) from Bowling Barn.

Make yourself at home in one of the 31 individually decorated guestrooms, featuring microwaves and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Big Bear Lake? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and meeting rooms.

A bus station shuttle is provided at no charge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 10 per accommodation, per night
    • A damage deposit of USD 150 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 15 per night
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in fee: USD 50 (subject to availability)
    • Late check-out fee: USD 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    Spanish

Nearby attractions

Bowling Barn 0.1 km / 0.1 mi
Big Bear Lake 0.2 km / 0.1 mi
Big Bear Visitor Center 0.4 km / 0.3 mi
Big Bear Marina 0.5 km / 0.3 mi
The Village 0.5 km / 0.3 mi
Pine Knot Marina 0.6 km / 0.3 mi
Pine Knot Park 0.6 km / 0.4 mi
Alpine Slide at Magic Mountain 1 km / 0.6 mi
Swim Beach 1.1 km / 0.7 mi
Aspen Glen Picnic Area 1.7 km / 1 mi
Meadow Park 2 km / 1.2 mi
Metcalf Bay 2.3 km / 1.4 mi
Gilner Point 2.7 km / 1.7 mi
Eagle Point 2.8 km / 1.8 mi
Holloway's Marina & RV Park 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Clothes dryer
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDS PREMIUMSTUDIO • TWO QUEEN BEDS PREMIUMSTU.2Q-PI

    Photos are not available for this room type.

    Sierra Blue Suites

    STUDIO TWO QUEEN BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Sierra Blue Suites

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Sierra Blue Suites

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PENTHOUSEFAMILY ROOM • PENTHOUSEFAM.P6

    Photos are not available for this room type.

    Sierra Blue Suites

    FAMILY ROOM PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Sierra Blue Suites

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Sierra Blue Suites

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sierra Blue Suites

8.4
Excellent
623 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Hugh
nice affordable motel in great mountain town
Family_with_children
8/10
Excellent
15 Jul 2026
ANA
Ok hotel. Good location. Walking distance to plenty of restaurants. Pet friendly so you will get pet hair all over your clothes even from your room.
Family_with_children
10/10
Exceptional
11 Jul 2026
Makayla
Great spot!! Clean, comfortable- great location!
Self
10/10
Exceptional
29 Jun 2026
Eduardo
Super cozy and comfortable bed.
Self
8/10
Excellent
23 Jun 2026
Christina
Nice place, shabby sheek very clean, big screen TV. Big windows you can open, no central air but room has a ceiling fan and small rolling air conditioner. There is also a super cute retro fridge/freezer stocked with cold drinks and a small microwave. Beware there is no 24 hour attendant on site. We locked ourselves out and waited 15 minutes for someone to come back to the premises to let us back in. Also, no hot water for showers; otherwise, nice accommodations.
Family
2/10
Poor
21 Jun 2026
Jessica
They charge for parking when there's no where to park. Hot tub is out of service. There is no spa (false advertisement) its a lady that comes in sometimes on Thursday and Sundays is what we were told. There are cats on site that makes the hallways smell. When i went to check in (i couldn't cancel) there was a big fat cat on the desk where i can't sign the paperwork because they wouldn't move the cat. The room had both air and heater on. No elevators. Wifi wouldn't work. There is not a nice lake view its a block away where yes u can see there's a lake over there. I didn't like how this was advertised and it was all upsetting. Paid too much for a motel 6 that was painted black.
Partner
10/10
Exceptional
21 Jun 2026
Aaron
Nice quiet property! Had some cool games to play and a deep pool. Staff is super nice and accommodating! Going to stay there again. Great downtown location. Bowling next door.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Patricia
Good stay and good location. Our blanket was dirty but the staff was quick to change it.
Partner
2/10
Poor
06 Jun 2026
Adrienne
Not clean
10/10
Exceptional
05 Jun 2026
vincent
My second time staying here and always grateful for the confort and quality of the place, simple yet efficient and cute. Staff was nice! Will recommend 💯
Partner
10/10
Exceptional
27 May 2026
Susumu
Nice place to stay. Thank you
Self
10/10
Exceptional
23 May 2026
Steven
Hot tub needed maintenance which was a bummer but they gave us free parking to compensate. The pool is nice and warm! Staff is really friendly and chill. The 9-person room is an incredible deal! Very spacious! Perfect for our group
Friends
4/10
Poor
07 May 2026
Meghan
Arrived and nobody was at front desk for check in. No sign saying “be right back” or anything. Waited quite awhile and finally called hotel main number. Was told he went to lunch and keys were on desk. That’s fine but why didn’t you text me to let me know that before we arrived? Or left a note at the desk? Would have prevented confusion and waiting around. Also did not get the room as described on the website. Even though the hotel was empty yet they couldn’t have given us a room with a partial view as described? We had a view of an empty lot. I’m convinced when you book with a third party like Expedia or Hotels.com they intentionally give you the worst rooms no matter what room type you booked. No info given about anything including how to use heater etc so took awhile to figure it out and then it stopped working in the middle of the night and we were freezing. Texted hotel about this since they say you can text them for any needs during your stay, yet nobody ever responded. It was as if the hotel wasn’t physically staffed by anyone. That’s fine for some people but we like having people welcome us at arrival and be available if things come up during our stay. Don’t think that is much to ask. Ever since COVID this contactless everything has remained and it’s not for us. If we knew there would be no staff or service and it was fully self serve then we could have decided to stay elsewhere, which now we know. The hotel has cute decor and the bed is comfy so I’ll give them that.
4/10
Poor
02 May 2026
Lorenzo
No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again.
Family_with_children
8/10
Excellent
30 Apr 2026
Zuly
Hotel is very close to the Main Street which is great. Rooms are very clean and nice. The only thing that I was not happy about was the beds. They were not comfortable and I had trouble sleeping.
Be prepared to pay$16 per night per parking.
Everything else was good.
Family
10/10
Exceptional
27 Apr 2026
Gecelie
Honestly way better than we expected! Love the close walk to the village and the lake. It was enough distance that the hotel was quiet. Louie the manager is incredible! We had a great long weekend stay and will be coming back again. The community living room is a nice touch and great for my fam and I. The other guests were very friendly.
Family_with_children
10/10
Exceptional
26 Apr 2026
Israel
Amazing stay, and affordable. Would stay again
Partner
6/10
Pleasant
26 Apr 2026
Ruben
.
10/10
Exceptional
25 Apr 2026
Minori
Comfy bed, friendly staff, coffee and tea at lobby, warm pool. And perfect for cats lovers! They have two adorable cats! Great location (walking distance from the village) and easy parking (15+tax per night).

They don't have mug cups but paper cups in the room but if you leave a review, they'll give you a mug as a souvenir. :)
Partner
8/10
Excellent
24 Apr 2026
Melissa
The room was large and clean. Nicely decorated and sheets were very soft. We relaxed in the evening swimming in the pool that was nice and warm. The hot tub was not hot and the jets were weak. Good location and parking was easy.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Noah
Really enjoyed our stay. Room was big, kids loved the pool. House cats were awesome! Would come again for sure.
Family_with_children
2/10
Poor
19 Apr 2026
Edgar
This was the worst trip to Big Bear. I’ve stayed at this hotel in the last 12 months twice and everything was good but this time it was horrible. To start off now you have to pay for parking per night. If I would have know that I would have stayed across the street at Marina Riviera. It was $40 more but it’s 10 times better.

After checking into our room (206) both beds looked like there were caved in in the middle. I checked under the bed and all the middle legs of the bed were broken. We told the guy in the front and he said they shouldn’t be broken but he was very kind and moved us to 204.

204 had good beds but the bathroom smelled like sewer, the door guard was broken. It wasn’t even on. The door wouldn’t close from the inside unless you used the bottom lock. I was ok with all this…

The worst part was when my 8 year old went to the snack bar in the room to grab a snack and brought me back a marijuana joint asking what was it. Seems like the cleaning crew did a horrible job. We called the front desk and just said sorry. You can do whatever you want with it. This has to be the worst hotel in Big Bear. Worst customer service.

So if you want to teach your kids what a joint is and maybe they can get high for free just bring them into this horrible hotel!
Family_with_children
2/10
Poor
19 Apr 2026
Kurt
Reserved and paid for the quadruple family room. Upon check-in we went to our room and saw that it only had two beds and not the four we reserved. Front desk informed up that our room was no longer available. Despite the room that they moved us into being much cheaper they refused to refund any of our payment and informed up all they could do is either give us our current room with no discount or refund the room in which case we would need to find a different property to reserve. Granted this whole time I was only dealing with the front desk and they were texting the manager back and forth when dealing with me. I went on to tell them that I was in town for my Aunt's funeral and their customer service was non-existent and that I would be leaving a 1 star review at which point he replied that that was fine and he knew that.
Friends_and_family Friends
10/10
Exceptional
13 Apr 2026
Katherine
The staff was friendly and happy to help. We got some great tips! The property is very warm and inviting. The pool and hot tub were soooo nice!
Friends_and_family Family
8/10
Excellent
06 Apr 2026
Marquise
Great location
Friends
8/10
Excellent
05 Apr 2026
Fabiola
Yes
Family
10/10
Exceptional
03 Apr 2026
Benjamin
Such a cute location loved it
10/10
Exceptional
01 Apr 2026
Yobani
Hot tub and pedt friendly
Family_with_children
10/10
Exceptional
22 Mar 2026
Daniel
Good
10/10
Exceptional
21 Mar 2026
Jimmy
Our room was roomy with sitting area, fridge, microwave and coffee maker. staff were nice. We have a service dog but this hotel is dog friendly. 2 cats at the hotel was cute
Family_with_children
4/10
Poor
21 Mar 2026
Bruxanne
Cute place, but we paid for a pet package we never received (asked front desk and he apologized and did nothing); requested a partial refund for the lack of items and they never bothered to respond. Paid $15 to park in front of the hotel - even though there was an empty lot across the street. Property is in okay condition, the doors are pretty flimsy and had gaps so you can hear everyone walking down the hall. Pool area was not very clean, and the hot tub didn’t work. No one was at the desk the few times we went by to ask for things. All in all, we recommend you stay somewhere else, there are so many other, better places in the area in the same price range.
Pet
2/10
Poor
20 Mar 2026
Kendra
STAFF WALKED INTO MY ROOM WHILE I WAS INDECENT! NO KNOCK, NO WARNING!!! Room was unclean with poop/blood smeared on the wall. No staff to do my check in, so I had to do a remote check in with giving info over ghe phone and retrievingmy room key from a lock box located OUTSIDE of the hotel. Made a review on Yelp and it is worth the read.
Partner
10/10
Exceptional
15 Mar 2026
Paul
Clean, great location, and friendly staff!
8/10
Excellent
02 Mar 2026
Eddie
Centrally located in the village. Pool was nicely heated. Room was updated. Not a fan of the memory foam bed though. This particular room is near an exit door that can be a little loud.
Family_with_children
10/10
Exceptional
26 Feb 2026
Maria T
Staff was very courteous.
4/10
Poor
25 Feb 2026
Tawny
We were in room 307. There was no hot water in the shower our entire stay. Toiletries from the previous guest were left in the room, sticky floors and coffee area. Broken hair dryer. When all of this was reported to the front desk nothing was done about it and the response we were given was that the desk clerk was by themself so nothing they could do. I’ve been asking for 5 days now to speak to a manager but he’s not been in apparently.

2 stars because the place is cute, but run down. And the beds were comfortable, location is great.
Friends_and_family Family
2/10
Poor
23 Feb 2026
Oren
Upon arrival, we were assigned a room, but unfortunately, it lacked hot water. Prior to this, we had specifically requested a ground-floor room; however, the front desk clerk informed us that no rooms were available and that this was the only option. As a result, we were unable to bathe. Our four-and-a-half-year-old son stood under cold water for 10 minutes, waiting for it to heat, but we ultimately gave up, and he went to sleep after a long day of skiing without a proper shower.
When I brought this to the clerk’s attention, she offered me keys to a used room so I could shower, and I agreed initially. However, I quickly expressed my anger and made it clear that I was not willing to pay for a room under these circumstances. After about 15 minutes of anger and frustration, miraculously, she found a room—on the ground floor, as we originally requested. However, by that time, it was 10 p.m., and our son was already asleep. We had settled in the upper room without a shower.
Family_with_children
10/10
Exceptional
21 Feb 2026
Jamie
This place was awesome! Chris was at the front desk when we arrived and he couldn’t have been nicer! The room we had with 2 queen bunk beds and a couch had lots of bed space for a big family and even tvs on the wall of the two bottom bunks. We really enjoyed the lobby with its couches and games and a huge fireplace with a fire going 24 hours. The indoor pool and spa were awesome tool especially considering we were there in the middle of a snowstorm week that dumped tons of snow. Dog and cat friendly and super conveniently located by town and the bowl alley just across the street. Great stay, would definitely book again!
Family_with_children
4/10
Poor
21 Feb 2026
joseph
The room smelled like pet urine. The place lacks serious soundproofing. It's so loud after 5am with people getting ready to ski. It constantly sounds like people are stomping all around and ear plugs couldn't cut it out.
10/10
Exceptional
17 Feb 2026
Brian
Room was nice and tidy. Staff was super helpful with extending an extra day and showing me my options.
Friends
10/10
Exceptional
16 Feb 2026
Natalie
Staff was friendly. Room was cozy and clean. Heated pool and hot tub was a bonus. Cozy fireplace and hot beverages in lobby. Super cute hotel.
Leisure Family_with_children
10/10
Exceptional
16 Feb 2026
George
Great location, room was clean and spacious. Liked the wood flooring (no dirty carpet) and bonus was the bidet. 😁 Highly recommend.
Leisure Family_with_children
2/10
Poor
16 Feb 2026
Cesar
Small
6/10
Pleasant
15 Feb 2026
Rona
Need to fix a lot of stuff inside the room. AC leaking when on. All in all, we had a great time, near most of tourism spot.
Leisure Family
4/10
Poor
28 Jan 2026
Stephanie
Pros: close proximity to the resorts and food establishments.

Con
4/10
Poor
19 Jan 2026
Anissa
Management is cheap and leaves heaters off in the middle of winter so the rooms are freezing when you check in. Heater was broken in the first room so we had to move. No shower curtain. Dirty throw blankets and throw pillows on the bed. Those things are always disgusting and everyone prefers just plain white sheets/blankets. Leave heaters on so the rooms aren’t 40 degrees for people. Avoid this hotel if you want a comfortable stay. Heater was loud and cracking noises all throughout the night. Very poor nights rest. Positive was the bed was very comfortable.
10/10
Exceptional
12 Jan 2026
ALEX
The room was perfect! Bed was extremely comfortable. Staff was very friendly.
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Ryan
The room was very spacious
Friends_and_family Friends
6/10
Pleasant
07 Jan 2026
Nayeli
The room was very cold. We asked the front desk for support and they did fix it once but unfortunately the heater was not working properly. The room was clean and staff was kind. We would have loved it if we weren’t freezing all night.
Leisure Family
2/10
Poor
05 Jan 2026
Loi
I found mold in the restroom.
Self
8/10
Excellent
05 Jan 2026
Cristian Michelle
The hotel has a good location and the staff were friendly but I believe the cleanliness could be improved . With more attention to this aspect, the experience would be much better.
Leisure Friends
8/10
Excellent
01 Jan 2026
Omar
The accommodations are satisfactory, and the location is convenient. However, the bed linens and bath towels were found to have noticeable stains.
Leisure Family
10/10
Exceptional
31 Dec 2025
Brandy
Wonderful experience
Partner
10/10
Exceptional
29 Dec 2025
Oscar
Everything was great, especially the staff!
Leisure Family_with_children
4/10
Poor
27 Dec 2025
Amanda
Unfortunately they are understaffed and lack quality service due to not enough staff. The room had a musty/mold smell that hit me upon entering so we had to keep the window open and fan running during winter. I wouldnt stay here again
8/10
Excellent
27 Dec 2025
Katerina
This hotel has a very good location, close to everything. The check in was easy, our room was clean, beds are comfortable. Staff was friendly.
Leisure Pet
2/10
Poor
25 Dec 2025
Richard
To begin when walking in it smells like cat and to find out they have two pet cats that live in the hallways and the front desk. So not a good stay for someone with cat allergies. When checking in at 4:00 pm. The room that was provided was not serviced and we walked into a very messy room. I have photos. Also parking is 15.00 per night and not free and listed in the about of their hotel amenities. Many customers were not pleased by their service and it was a pricy stay to not be provided the services customers are paying for and that is a clean, friendly environment.
Leisure Family
10/10
Exceptional
24 Dec 2025
leah
it was a short stay but the place was so perfect and charming, would stay here in the future for sure!
Partner
10/10
Exceptional
15 Dec 2025
Janice
Very clean, heater very warm, nice big bed
Leisure Partner
6/10
Pleasant
15 Dec 2025
Dorean
Waiting on a readjustment but no communication
Leisure Partner
10/10
Exceptional
14 Dec 2025
Gina
Such a cool place! I was so impressed with this gem! I have to mention the fresh bake cookies we were gifted when we checked in! That was such a wonderful touch!
Leisure Partner
10/10
Exceptional
13 Dec 2025
Nelida
Great location, spacious rooms, and the pool was clean and heated which was fun for my kids.
Leisure Family
10/10
Exceptional
08 Dec 2025
Craig
Very Nice!
Leisure Partner
10/10
Exceptional
07 Dec 2025
Mohammed Imran
Good courteous staff. Room was clean and spacious. They also have a nice heated pool.
Conveniently located to restaurants and stores.
Family_with_children
10/10
Exceptional
07 Dec 2025
Jorge
Room was great, the staff couldn't of been any nicer. Loved the whole experience and can't wait to do it again
Leisure Family_with_children
8/10
Excellent
03 Dec 2025
Maria
It was a decent place to spend a night, and it was conveniently located near restaurants. I made a last-minute reservation through Expedia, and I was able to secure a spot. The staff was very friendly and welcoming. 😊
Leisure Partner
10/10
Exceptional
01 Dec 2025
Alexandra
Great location. Clean. Prefect for a family stay/visit.
Leisure Family_with_children
6/10
Pleasant
30 Nov 2025
Dyllan
Room was in good condition. Staff was OK, shower design was funky. The way it was designed, water was flashing out and got toilet paper rolls all wet. Also, no cups were left in our room for coffee in the morning. Good price though.
8/10
Excellent
29 Nov 2025
Grace
Room was wonderful. The Front Desk was on it and great. The only issue (if that's what you want to call it) there is two cats roaming beautiful Cats however my husband and I are both allergic so sleeping was peaceful but it was ok. Hotel is pet friendly my thoughts that was only towards dogs. So that was my mistake for thinking that way. However everything else was wonderful.
Leisure Family
10/10
Exceptional
28 Nov 2025
Terry
Staffs were friendly and helpful with information about Big Bear, and prompt to our needs.
Leisure Family_with_children
10/10
Exceptional
28 Nov 2025
Yessica
The room was super clean. The staff was super friendly and helpful. Especially Janeth, she answered all of our questions and made sure we had everything we needed.
Overall we enjoyed our stay. Definitely recommend.
10/10
Exceptional
23 Nov 2025
Janet
Came here as a super last minute stay for one night on a Saturday night. I honestly only stayed in the room and didn't really venture out to explore the property. That being said the review is on the room and service.

Upon waking is it definitely presented minimalistic and neat, cute decor, mini fridge, microwave, and coffee maker. The mini fridge was stocked with sodas and counter had snacks for reasonable prices. The bed was super comfortable and I honestly did not want to get out.

Staff was friendly and professional and definitely made me feel welcomed. I would gladly come back for another stay.
10/10
Exceptional
16 Nov 2025
Kean
Amazing staff!! Good hospitality and service.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Eric
Good location, room was fair the price. Staff was friendly.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Frederick
Staff was kind and professional. I love the cats Sierra and Blue. Blue is my buddy. Great property that i will visit again in a few months. Thanks for the hospitality.
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
richard
It is a cool place with cat residents in a great location, but unfortunately, the hot tub was not working when I stayed.
The staff did all they could to get it to work and were very friendly and helpful.
Leisure Self
10/10
Exceptional
20 Oct 2025
Aida
My parent stayed there and told me they would stay again. Clean . Heater worked. Friendly staff. Parking available but expensive.
Business Partner
10/10
Exceptional
20 Oct 2025
Farrah
Location was perfect, hotel was clean and cute and staff were very friendly.
Leisure Friends
10/10
Exceptional
20 Oct 2025
Elena
It was just perfect
Leisure Pet
10/10
Exceptional
20 Oct 2025
David
It was good
Friends_and_family Family
6/10
Pleasant
18 Oct 2025
Jing
Location is very good.
10/10
Exceptional
15 Oct 2025
janet
We stayed 4 nights and enjoyed this property. It was very clean, the bed was very comfortable and best of all, the heater was amazing.The staff was so nice and so was the manager. Oh Blue and Sierra were adorable. I will stay here again when I visit Big Bear.
Leisure
4/10
Poor
15 Oct 2025
James
Stay here if you love cats and aren’t allergic. They are roaming around inside halls, common areas and in and out of rooms while the maid cleans with the door open. If you are allergic to cats maybe book somewhere else.
Leisure Family
8/10
Excellent
12 Oct 2025
Stuart
Stayed in the family suite with two kids and a dog. Everyone enjoyed the 4 queen bunk beds and the arcade machine in the room. Room also had a fridge and a freezer and a microwave. Plenty of space in the open plan room. Bathroom was small and shower a bit leaky but it was fine. Note, no elevators so you will carry your cases/dog crate etc etc up and down stairs. Janet on the front desk was excellent, very friendly and helpful. There are two hotel cats, Sierra and Blue. There’s also a nice indoor pool and hot tub, a rare commodity in big bear. Hotel is an 8 min walk to the main downtown village and 30 second walk to the bowling alley across the road. We would absolutely stay again. Thank you!
Leisure Family_with_children
6/10
Pleasant
05 Oct 2025
Mary
Advertised pet area but it didn’t exist. Slow check in and out. Additional charges for parking. Room very dusty. No instructions on getting heat to room. Advertised food on site but didn’t exist.
Leisure Pet
4/10
Poor
05 Oct 2025
simon
I'm not sure why this place has 5 stars. The staff were not very helpful, and the place has a really unpleasant smell. We had to go to the store to buy fragrance candles to try and rid the bad smell. The room was very damp and cold. The heater didn't work, and when we asked, the staff said, \"There should be a switch somewhere\".

Not the best, sorry, and not cheap.
Leisure Partner
4/10
Poor
28 Sep 2025
Mark
No coffee cups or creamer in room, only 1 coffee pod even though there was a keurig. There was no view of the lake, I did see trash outside my window, the fridge froze our drinks. The front desk was unresponsive when the people in the room next to us were fighting, loud yelling and it sounded like someone was being thrown against the wall. They never responded to my texts or phone call and nobody was at the desk- we ended up having to call 911
I would not recommend this hotel to anyone
Leisure Partner
4/10
Poor
23 Sep 2025
Joseph
The walls are paper thin so I could hear the couple next door watching something loud - there aren’t TVs in the room so I guess they brought a laptop with them or something. The shower was original to the property and the glazing was pitted and falling apart. There were spiders and mildew around the bathroom because there isn’t a vent - just the window. Everything in the room looks nice when you stand way back at the door, but when you get up close you see it’s very surface level. The people at the front desk are nice, and the property is convenient walking distance to the village, so it wasn’t terrible, it’s just the room.
Leisure Self
10/10
Exceptional
14 Sep 2025
Laura
We love this place. My kid enjoyed the indoor pool & the owner’s 2 cats. The property is safe, clean, quiet & has really nice rooms. Can’t wait to come back!
Leisure Family_with_children
8/10
Excellent
11 Sep 2025
Ernestine
Sierra Blue is a pet friendly hotel, yet it didn’t stink like pets. I’ve got allergies and I appreciated that.
My only complaint is that the internet kept rebuffering when trying to watch TV.
Leisure Friends
4/10
Poor
09 Sep 2025
craig
Extremely old and outdated. The carpet had to be over 25 years old.... disgusting!
6/10
Pleasant
02 Sep 2025
Verified traveler

Enjoyed my stay but improvements could be made

Pros: Walking distance to The Village. Thoughtful and considerate staff. Comfortable bed. Some elevated touches such as the air purifier in the hallways. White noise machine in the room (as a solution for some other reviews mentioning noise in hallways/through walls).

Cons: Bathroom updates done sloppily, mold on ceiling, and paint peeling off window sill. Unfortunately not very clean - animal fur was on the comforter and Pendleton blanket - which is an issue for those with allergies/asthma (like me).
Partner
8/10
Excellent
31 Aug 2025
Michael
Nice modern decor in the room.
2/10
Poor
30 Aug 2025
Sarah
Absolutely disgusting room. Filthy sheets. Dog and human hair everywhere. Dirt and toe nail clipping in sheets. No manager ever even called to address it. They moved me to a room with double/queen bed even though I selected a king originally. Awful.
Leisure
6/10
Pleasant
25 Aug 2025
Pablo
Although rooms are updated they are still pretty dirty. Also helps if it doesn’t reek of marijuana when you first walk in to reception.
Leisure Family
8/10
Excellent
22 Aug 2025
Bessy
Good
10/10
Exceptional
18 Aug 2025
Joanne

Location & Staff - Fantastic

Great location, great staff, clean rooms. One note: We could hear footsteps above us, so if you're a light sleeper, make sure to request higher floor.
Friends_and_family Friends
4/10
Poor
17 Aug 2025
cheryl
The location and staff are really nice. But it was overall dirty and felt very cheap.
Leisure Family
6/10
Pleasant
17 Aug 2025
Kimberly
Beds were comfy minus the dog hair in them and little spiders all along the window sill. Room smelled bad so we had to go buy air fresheners, entire family was struggling with the odor. Empty Pepsi cans under the couch. No phone to call the front desk when we needed extra toilet paper, only provided one roll for a week stay. What if there was an emergency?

Overall not my favorite place and would not stay here again, I would have gotten a refund if I could have.

We also had to listen to loud dump trucks sit in idle for over an hour multiple days in a row parked in the alley next to our room both very early in the morning and the afternoon.
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Jose
Amazing!!!
Business Partner

Location & surroundings

Sierra Blue Suites
563 Lynn Rd, Big Bear Lake, United States

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Sierra Blue Suites

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