Locanda Don Serafino Historical Boutique Hotel

Italy , Sicily
Ragusa, Via Xi Febbraio, 15, 15
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50 reviews shown

10/10

Exceptional

28 Dec 2025

Angela

Breakfast was excellent. Must try to recreate ricotta and onion breakfast item, it was spectacular.

Giuseppe at reception when we checked in also went above and beyond. Loved his warm welcome.

The room was lovely, didn't hear much noise from the street, and the bed was very comfortable.

Would definitely recommend others stay here.

Partner

10/10

Exceptional

22 Dec 2025

Stephen

Great staff, funky room, best night’s sleep of the trip.

10/10

Exceptional

22 Dec 2025

Fernando

Valet parking efficient and quick. Room was really nice and comfortable. Excellent breakfast

Partner

10/10

Exceptional

11 Nov 2025

Anne Marie

The staff was so willing to help and make our stay the best possible. Front desk found my Meta glass case in the room after we left and was so helpful in sending them to our home in the U.S. above and beyond!

Leisure Partner

10/10

Exceptional

22 Sep 2025

Maria

This hotel is very nice. We stayed at one of the \"cave rooms\". Beautiful!
Definitively the best breakfast of the entire trip to Sicily!!! their bakery is outstanding!!
Unfortunately we didn't eat at their Michelin star restaurant.

Leisure Partner

6/10

Pleasant

06 Sep 2025

Dr Arvind

Mixed feelings

We stayed as a family of 6 in 3 Junior suites.
It is an old building with an eclectic mix of rooms.
However I think they have oversold at least one of these rooms as a 'suite'. It is a standard double with a tiny bathroom (one has to climb over the bidet to use the shower).
Another of the rooms was very humid, smelly and damp. A dehumidifier was required and needed emptying 3-4 times a day. Not good for anyone with respiratory issues.
The staff are helpful and the location is good. However not good value for money.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Vahak

We had a wonderful stay at this hotel. The place was clean and convenient. The rooms were a bit unusual as this is a beautifully converted historic building. Hotel staff were cordial and helpful.

The only issue we encountered was that the workers in breakfast room were somewhat inconsiderate and were just unbelievably noisy, almost intentionally smashing the dishes around when washing or stacking them. Made for a very unpleasant breakfast experience.

Leisure Family

10/10

Exceptional

10 May 2025

William

Great staff

Leisure Partner

10/10

Exceptional

13 Apr 2025

Don

This hotel building, carved into the stone, survived the 1693 earthquake and is over seven hundred years old.
Josepi, on his second day at work, was an enormous help in parking my car, which was a midsize MG SUV. He went over and above what was expected.
Breakfast was a joy with great staff, that would make you coffee exactly how I wanted it and kept it coming without having to ask.
Sparkling wine awaited you in the cavern-like separate sitting area upon arrival after a stressful drive, before checking in.

Linda and Eugenio gave us incredible service making reservations at restaurants for us and advice on visiting Modica, Scicli, and Ragusa.
Linda phoned a restaurant for me when I thought that I had left my hat behind. The atmosphere of the hotel more than made up for the somewhat tight quarters of our room which could be accessed from the street, or by going up a spiral staircase cut int0 the stone behind the front desk. Service at it’s finest.

8/10

Excellent

10 Oct 2024

Verified traveler

Okay... would not stay here again.

Great location. Walked to San Giorgio Duomo every night. Breakfast at the hotel was delicious.

We knew there was a small shower before arriving, by far the smallest shower we have used in all of our stays all over Italy. The bed was not comfortable. It had some sort of feather or horse hair mattress topper. It was very hot to sleep on. The air conditioning did not keep the room cool at all... and we asked about it twice and we were told we were not using it correctly. We tried it on every setting imaginable to no avail.

Partner

10/10

Exceptional

10 Aug 2024

Leon

What an experience! Great location in the heart of where you need to be

10/10

Exceptional

02 Nov 2023

Beth

This is an exceptional hotel in Ragusa. Parking is very difficult in Ragusa. The staff takes your car and parks is somewhere and brings it back when you leave. The hotel itself is stunning, a small, boutique property that was rebuilt after an earthquake several years ago. The steps to the second floor are stone, from the 14th century. The walls are the beautiful light stone found all around Ragusa. The room was small, but lovely. The staff is exceptional. They understand that parking is difficult, finding the hotel can be a challenge, and they do everything they can to make it easier, and your stay delightful. I can't say enough about this hotel. I loved it.

Leisure Partner

8/10

Excellent

24 Nov 2022

Anca

Beautiful old building, many original details like stone arches across the property. Staff was wonderful, very helpful, parked the car and carried our luggage in the room. Negatives: shower was in an arched area, impossible to shower without bending; tub didn't drain well and specs of dirt were floating in the standing water. Dust was falling from the stone arch to the point that the floor in front of the bed had sand all over in the morning. Street was noisy, we were awaken at 6-7am. At arrival we were told that breakfast was not included, and that breakfast was 30 Euro/person, more than a breakfast at a 5 stars hotel. Overall, was not as good as expected.

Leisure Family

10/10

Exceptional

08 Sep 2022

Tanut

It was a pleasant stay at Locanda Don Serafino. The staffs were very friendly and welcoming. The room is nice equipped with everything we need. Amenities are niche and nice. Wifi is a bit slow but it works. Don’t forget to try their restaurant, it is the best I’ve ever had in Sicily.

Leisure Partner

6/10

Pleasant

20 Jun 2022

Albino

Property location is great. Suite and Restaurant located very far from main lobby and building. However the staff was great and very helpful. Suite had a very humid smell and dehumidifier, a/c filters and exhaust vents were extremely dirty. Did expect this hotel to be a lot better.

Leisure Family

10/10

Exceptional

07 Oct 2021

Michael

The hotel is intimate, refined, friendly and centrally located.
I want to come back there.

Friends_and_family Friends

6/10

Pleasant

06 Oct 2021

Mark

Hotel?

Very good service and staff. This is very small hotel, with no real amenities. Small reception area with a sofa and a tiny breakfast room. With three groups of two and the two servers( due to covid) it was cramped. They moved us to another room which was much better but this was a separate room which felt more like an Airbandb. I paid pretty much for a basic room but was expecting more from Relais and Chateaux hotel. Moved us but I really don’t see how this constitutes being a hotel is more of a B and B. Good staff nice breakfast.

Partner

8/10

Excellent

12 Sep 2019

Verified traveler

Exceptionally clean, staff very accommodating. Uniquely situated / unique experience

Leisure Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

This is a beautiful little hotel, our room was like a cave. The location is good, The only think that could have been better is the breakfast had vary limited choices.

Leisure Family

2/10

Poor

28 Feb 2019

Stanley

This hotel not worthy of being Relais and Chateaux

Partner

10/10

Exceptional

10 Dec 2018

Sonia

Simply perfect

Perfect stay
Perfect place
Perfect staff

Partner

8/10

Excellent

02 Nov 2018

Josefina

The staff of the hotel namely Martina, Daniela, Alesso and the manager, Alex, made our stay special.
They are all very friendly, attentive to our needs and very accommodating to our requests.
They booked 2 of the most spectacular meals we had during our stay. The restaurants are both 2 stars Michelin, Duomo and their very own Locanda don Serafino.
Would highly recommend this hotel to friends. They only have 10 rooms thus, service rendered is highly personalized.

Partner

8/10

Excellent

23 Sep 2018

Graham

Lovely hotel in old town Ragusa.

Lovely staff. Very helpful. Nice location. Stairs to room very scary for my wife.

Partner

10/10

Exceptional

31 Aug 2018

Frances

Romantic stay in a cave

We Loved the location in Ragusa Elba (the old part of town) but driving to the hotel is a lil difficult. They will valet but the free parking lot isn't hard to find once you get directions from the first desk. We arrived in the early evening and the location is fabulous to walk all around. So much charm. The room itself was very cool with its cave-like decor. The receptionist was great in providing a map and lots of local recommendations. The room we had does not have a bathroom door but that didn't bother us at all. So it will depend on who you're traveling with. We would def stay there again.

Partner

10/10

Exceptional

20 Aug 2018

Daniela

This is a very unique and original hotel. I loved it and it's location is great. The room was very clean and very charming and has lots of nice details. Since it's built in such an old building they did what they could and did a great job but our shower was a bit uncomfortable and I could imagine that for big and tall people this hotel might not be so confortable. I personally loved it and I would definitely be happy to stay there again.

10/10

Exceptional

04 Jul 2018

Verified traveler

Good and unusual

Room built into a cave!; great service; nice breakfast; great location

Partner

10/10

Exceptional

13 Jun 2018

Nick

Great Last Night

Last night in Sicily. Very comfortable stay, lovely room; maybe a little small if you were staying for a few days. Every convenience catered for. We were able to park just 20 metres down the road and were welcomed with a complimentary hot drink whilst checking in. Great old building tastefully refurbished. Stairs up from reception a little steep with big steps.

Partner

10/10

Exceptional

21 Apr 2018

Verified traveler

Quirky but lovely hotel

A fantastic, quirky hotel in the middle of Ragusa so therefore very noisy. The hotel is built into the hill so the stairs are indeed uneven and challenging for the less mobile but they were not an issue for us. We had booked a Junior Suite and initially were given room 11 where the bathroom (including the loo) was IN the bedroom with NO doors. This was not what we had booked so we spoke to the very helpful reception staff who moved us to another Junior Suite, with sofa area, bathroom with door, all exactly as we had initially booked! The breakfasts are a cold buffet style, functional and serve a purpose without being anything particularly exciting. The restaurant was fantastic and we had the set lunch menu which was fabulous and within in our budget. Overall it's a very unusual but lovely hotel with very helpful friendly staff. The only downside is the noise of the road and area and the unfortunate room issue that we had on arrival, but otherwise it is a great place to stay.

Partner

10/10

Exceptional

24 Mar 2018

Richard

A place you absolutely should visit.

Amazing city and very friendly people. Very easy to navigate and incredible vistas from high points in the area. If you have a car park it as soon as possible. Streets are great for walking, but unless you are a local navigating these narrow streets is beyond your pay grade.

Family

10/10

Exceptional

06 Nov 2017

Giuseppe

Excellent boutique hotel but hard to get to and bad parking. excellent location for Ibla. Friendly staff, good breakfast, clean room.

8/10

Excellent

19 Sep 2017

Verified traveler

Ragusa

Charming room in a great location. Staff really helpful. Need a coffee machine in the room

Partner

10/10

Exceptional

11 Sep 2017

Goldie

Unique modern room built into the stone walls

a beautiful room that was built into the stone walls of the city. Had a huge bath and bathroom that was built into rock walls. The bed and room was very modern and the hotel had a fantastic location in the heart of the old town

Partner

8/10

Excellent

08 Sep 2017

Crystal

Awesome

Nice comfortable room. Typical Italian small shower area. It didn't drain fast enough so it was always flooded.
You get a discount for a day bed at the beach area linked to them-but you will need to ask for a voucher.

Partner

10/10

Exceptional

27 May 2017

Alan

Historic Charm in Ragussa

Top class hotel with a related Michelin starred restaurant. Located in the historic Ibla district of Ragussa not far from the famous Duomo. The hotel is literally carved into the rock face with unique rooms. Great breakfast too.

Partner

8/10

Excellent

02 May 2017

Peter

Small, friendly, innovative hotel in superb locati

Built under and above rock terrain, great location in Ragusa Ibla but totally unsuitable for disabled or infirm guests due to stairs formed out of rock

8/10

Excellent

31 Oct 2016

Peter

Generally good standard. Only very minor niggles: grit/dust from ceiling/walls tends to reappear each day, despite cleanliness of room (probably unavoidable); good choice of items for breakfast, but no fresh orange juice; a bit hard to find by car and parking is a little way away (part of the charm of Ragusa?)

4/10

Poor

08 Mar 2016

Kivanc

very difficult to climbe to the rooms

Beware of uneven stairs, in the bathroom you might easily hit your head .
Breakfast is just ok.
Locations is good parking is a problem.
Staff did not speak english we needed to wait for 30 mins for reception.
Confirmation was not there and they made us wait until the owner speaks to the reception guy.

8/10

Excellent

18 Aug 2015

Muhammad

Stone rooms in the old town.

This hotel is a nice 15min stroll from the old town. I recommend staying here if you are looking for a rustic, stone room feel. The rooms can smell of damp. We were in room 8 and they moved us to 9 with a massive bathtub and bigger bathroom! The service is mixed, the porter man is very kind and helpful and parked are car nearby and offered to help move our bags in the rain - he was always smiling but the woman at reception desk seems to be always on the phone making personal calls and not very interested in helping the guests. Breakfast is small and very basic - you have to ask the lady at the bar for milk if your cereal, which is a bit weird. Overall a nice place with great rooms. Might be cold in winter but in the summer it's great.

Partner

6/10

Pleasant

30 Jul 2015

Gustavo

Charming little hotel on a charming little town

The hotel is on Ragusa Ibla, the lower town, which has the Duomo and where tourists are more likely to linger. Upper Ragusa is accessible on foot. The hotel owners run a Michelin-starred restaurant in the vicinity, but the reception desk was kind enough to recommend two trattorias with more traditional fare. My room was fairly tiny, particularly the bathroom, the design of which required some ingenuity due to the very limited space available. Still, a very convenient option for a stop-over on this charming little town.

10/10

Exceptional

24 Jun 2015

Caroline

Tiny, friendly hotel

When full this hotel has 22 guests, it must have nearly as many staff. It is built into the side of the hill, like most things in Ragussa Ibla and hence has a lot of stairs but it is worth climbing them to get to the characterful rooms. Breakfast, which is on offer for four hours in the morning, has a wide range of cheeses, cold meat, cakes fruit and yoghurt. Plus fruit juice tea/ coffee etc. We had a nightmare journey to Sicily, entirely the fault of Rome airport The hotel staff, who had booked us a taxi from the airport, kept in touch with us and the taxi driver so that when we finally arrived seven hours late, the taxi was still waiting and reception staff were available to greet us. What more could you ask for?

4/10

Poor

26 Apr 2015

Elizabeth

Some difficulties

Small hotel in a good position. Acces to all bedrooms up VERY steep, diificult to manage stone staircase. Breakfast only adequate - no hot food. Some staff rather unfriendly and unnhelpful.
Internet and hotel phones down for our 3 night stay.

2/10

Poor

24 Jun 2014

Jim

Not a 4star hotel really a glorified B&B

The Private Beach at Ragusa Marina is an Extra which you have to pay for, so in reality it has no facilities if you exclude the Bar/Breakfast Room. The standard of breakfast fare was extremely poor the same every morning with the choice of fruit reducing as the week progressed. The shower was so small u could hardly turn around and the quality of the bathroom facilities poor.
Overall very poor value for the money and a hugh disappointment

8/10

Excellent

23 Jun 2014

David

Atmospheric Hotel

This is a great base from which to explore wonderfully quaint Ragusa. It is a 10 minute stroll up and down hill to the Piazza del Duomo; just far enough to make you feel like you're living in the city. The breakfast is great, excellent pastries; I wish we would have a few more mornings to try them all. My only complaint is the shotty internet, which only really worked in the lobby.

8/10

Excellent

11 Feb 2014

Excellent breakfast

Very comfortable stay. Slight difficulty with stairs up to rooms. Great breakfast service and helpful, friendly staff.

8/10

Excellent

08 Feb 2014

Alex

Parking situation is difficult. Only three places near hotel and even in winter they can be full. Otherwise very nice place.

Family

8/10

Excellent

22 Dec 2012

Verified traveler

Charming little hotel.

Beautiful charming hotel. Excellent porter/customer relations personnel named Tony. Friendly and very helpful in recommending places to visit, eat and make u feel welcome. Room of improvement for cleanliness of room and reception desk. Room was a bit small but bathroom is very well equipped with wonderful amenities. Great restaurant not far away by the same owners.

10/10

Exceptional

23 Apr 2011

Verified traveler

Bespoke Hotel

Staff was the stars of the stay, congratulations.

10/10

Exceptional

05 Jan 2026

Marcella

Eleganza, atmosfera unica e servizio impeccabile.
Cucina eccellente nel loro ristorante e grande attenzione ai dettagli.
Un luogo che resta nel cuore. Consigliatissimo anche per la professionalità, cortesia e simpatia di tutto il personale

Partner

10/10

Exceptional

06 Oct 2025

Marcel

Hübsches Hotel, mitten in der historischen Altstadt.

Partner

10/10

Exceptional

06 Jun 2025

Luis

Hotem muito bacana. Localização TOP. Os funcionários são excepcionais.