Name: Citotel Hotel des Messageries
Address: Rue Des Messageries, Saintes, 17100, FR

10/10

Exceptional

21 Jun 2026

alan

I slept like a baby, very peaceful (and dark) in the room

good modern bathroom and quiet A/C

Self

10/10

Exceptional

20 Mar 2026

Jeremy

Large, clean, comfortable rooms. Wonderful staff

Partner

8/10

Excellent

28 Feb 2026

Bianca

The hotel is in a great location close to all the shops and restaurants. We appreciated being able to store our bags at the hotel prior to check in and having the bags delivered to our room was a nice touch.
The mini bar fridge is useful.

Friends_and_family Family

8/10

Excellent

06 Jun 2025

CLARE

Staff was very nice. Room was also nicely appointed but had a dank, musty smell even though all the furnishings appeared new.

Leisure Partner

6/10

Pleasant

04 Mar 2025

David

Arrived Sunday afternoon, all lights in reception were off and felt very unwelcoming. No heating in room was very cold. Was told would turn thermostat up but made no difference. Radiators cool, room cold. Unpleasant damp smell in bathroom.

Leisure Partner

10/10

Exceptional

21 Nov 2024

patrice

Cccccvvvvvvvvvvbbvvvvvbvbbbv

Leisure

10/10

Exceptional

23 Aug 2024

Jane

The staff were friendly and helpful and the hotel was really well located. Would recommend

Leisure Self

10/10

Exceptional

21 Aug 2024

Sharon

Saintes centre hotel

Very central to Saintes

Partner

10/10

Exceptional

08 Apr 2024

Adrian

Excellent hotel in the heart of Saintes.

Leisure Partner

10/10

Exceptional

05 Sep 2023

Steve

Great hotel in a. Great town. Nice area. La Terrace restaurant close by I would highly recommend.
Really nice room in the hotel. Staff were great.

Leisure Self

10/10

Exceptional

30 Sep 2022

Katherine

Good comfortable and well-located

Very well located. Only disappointment was that the hotel car park was full. If the website had made clear that this needed to be booked, I would have done so. As it was I had to lug heavy bags quite a distance with no offer of help. On the plus side, breakfast was excellent

Self

10/10

Exceptional

15 Jul 2022

Ernest

Newly renovated hotel in the heart ❤️ of downtown. Great staff clean large modern rooms great price

Partner

10/10

Exceptional

15 Apr 2022

Wanda

The room was quite lovely and the bed was very comfortable. It was so nice to be able to walk a few steps out the front door and find good restaurants and shops.

Leisure Family

10/10

Exceptional

14 Nov 2021

Egbert

Lovely central hotel

Lovely hotel right in the centre. Comfortable room, good bathroom with lovely toiletries. Tasteful decor in communal areas.
As it is a small hotel it’s a good idea to inform them when you will arrive.

Partner

8/10

Excellent

06 Mar 2020

Daniel

Great room, centre of town, comfortable. Hotel has parking for vehicles below 190cm, otherwise it's on street parking close by.

Leisure Partner

2/10

Poor

08 Oct 2019

Verified traveler

I am extremely cross that they took £70 out of my account on the day we arrived and then took another £120 when I left
And they now say I will get the £70 back in a few weeks !!!
Is this Expedia or the hotel ???

Leisure Partner

10/10

Exceptional

26 Dec 2018

Stuart

Highly recommended hotel.

Simply brilliant. Quick, efficient and courteous staff in a fantastic setting.

Tout simplement génial. Personnel rapide, efficace et courtois dans un cadre fantastique.

Partner

10/10

Exceptional

29 Oct 2018

Stuart

Ideal location and good ambience.

Really good location. Room not huge but very comfortable. Bathroom was very big though and very nice.

Breakfast was excellent and staff very friendly. Secure car park was also a bonus.

Would stay here again.

Partner

10/10

Exceptional

28 Oct 2018

Judith

Wonderful in every way!

Oh my goodness, what can I say about this hotel except you must stay here! Everything was wonderful from start to finish. On arrival the excellent signs guide you through the narrow streets to the hotel garage. Make sure your book a place as they are popular & there is no real obvious alternative. The welcome from Cindy could not have been warmer, check-in super quick & we were soon wandering round this beautiful city as the hotel is in the centre. The room was beautiful with lovely views of the streets below. The bed was comfortable, the bathroom huge & there was no noise all night. Breakfast was not the cheapest at 9 euros but exceptional in every way & well worth it! Only tiny negative was the door handle had been fitted the wrong way so you had to hold the door knob turned to unlock the door! Love this hotel & will definitely be back.

Partner

8/10

Excellent

22 Oct 2018

Dave

Nice hotel good location breakfast ok opened breakfast early so we could make our train

10/10

Exceptional

13 Sep 2018

Andre

Great location, lovely rooms & attentive staff. Breakfast is a very good value and I wouldn’t hesitate to stay here again.

10/10

Exceptional

07 Sep 2018

ken

Great stay

Very helpful staff and a very comfortable room also the hotel is in a very good place in the centre of the town.

Family

8/10

Excellent

05 Sep 2018

Peter

Nice hotel close to facilities

The hotel was well placed for restaurants and a pleasant walk by the river. Staff were very helpful and English is spoken if speakkng French is a problem. A good stopover.

10/10

Exceptional

10 Aug 2018

MeandJo

Very nice hotel centrally located

Parked in the car park 5 min walk from hotel for 7 euros for 24 hours
Hotel is well appointed and furnished. Room was big enough with very large bathroom and good size TV.
Breakfast was excellent and extensive choices and good to see Gluten Free options too.
Saintes looks a lovely city and would like to come back when we have more time and would definitely choose this hotel again

10/10

Exceptional

02 Jul 2018

carolek

Hotel in centre of old town.

Hotel staff very helpful. Garage next door to hotel. Enjoyed whole. Experience. Recommendation of Clos des cours restaurant best advice!

8/10

Excellent

21 Jun 2018

Geraldine

Lovely hotel in the centre of Saintes.

8/10

Excellent

11 May 2018

Verified traveler

Big rooms, no AC

Hotel is in walking zone, so you’ll need a little bit of a walk to park your car - you’re on your own there. Rooms were large and generally comfortable. Bed and couch included. There was an out of season heat wave going and sadly no AC was available. That’s my only complaint. Definitely walk over to see the Roman amphitheater.

10/10

Exceptional

04 May 2018

Joyce and Len

Amazing hotel in cit6 centre

Hotel was totally superb, hidden away in city centre with garage parking and so peacefull. Breakfast is a must. Will return.

8/10

Excellent

05 Apr 2018

Peter

Quiet comfort in a market town

Brief 2 nights in Saintes at this perfectly located hotel. Hidden in the old streets of the town, a modern interior hotel with comfort and cleanliness making it a perfect stopover.

Partner

8/10

Excellent

01 Apr 2018

Peter

Overnight stopover

Staff were friendly and helpful. The room was pre-paid and the receptionist phoned at 8pm to offer us a code for access if we were going to arrive after 9pm. We arrived at 8.40pm and just managed to get in the garage which was then secure for the night.

Partner

10/10

Exceptional

11 Mar 2018

Verified traveler

Interesting place for a stop-over

We stayed overnight here whilst driving from the Algarve to Cherbourg. It's right in the centre of the old town which makes it easy to see something interesting after a long drive. There is a car park which you have to book. Everyone very friendly and all spoke excellent English.

Partner

10/10

Exceptional

29 Jan 2018

enrique

The best hotel in Saintes.

The best option, definitely the best hotel in Saintes.

I was given the room No 23, which was very spacious and accommodating. The staff was extremely friendly - everyone spoke English.

The location was just perfect. Right in the middle of many shops and restaurants.

Breakfast was available at a very affordable price.

Definitely will stay here again.

8/10

Excellent

27 Oct 2017

Derek

Good value for money in the heart of town

Reception staff were very good organising a parking space for us. Room was comfortable and quirky though the shower had no curtain or door so tended to spray out all over the bathroom floor.

Partner

8/10

Excellent

05 Oct 2017

Thomas

Overnight stay enroute to Caen4

Good location and clean with safe parking. Unfortunately, we my wife suffers with a spinal injury and our room was up 4 flights of stairs and we were unaware that there was no lift

Partner

8/10

Excellent

09 Sep 2017

Verified traveler

Close to your he centre and easy to walk to most points of interest

10/10

Exceptional

29 Jun 2017

K A P

O/night stop

Very good overnight stop on way to South (Pau). Friendly reception : good recommendation for dinner. Secure (at cost) parking. Pleasant old town to stretch legs

Partner

10/10

Exceptional

28 Jul 2016

Eileen

Great stopping off point

This hotel was really easy to find and in an excellent location for visiting Saintes and stopping off on the way to the channel ports. The secure car park was particularly welcome.

Partner

8/10

Excellent

24 Jul 2015

William

Great stopover

Stopped in Saintes as a stopover on route from channel ferries to the south west and the distance suited us really well. The staff at Citotel des Messageries were proactive in ringing us beforehand to ensure they understood our sleeping requirements, and were equally friendly on arrival (which is actually why I'm bothering to review it :) ). The hotel has a lot of character but is well equipped and has easy access to secure parking. We had a good en suite room, and an excellent continental breakfast. There is easy access to the centre of town and a riverside walk in the evening. Saintes itself is worth an overnight visit with some well preserved history including some roman remains in the city centre and the ruins of a roman amphitheatre a short drive from the centre which is very cheap to get into... worked well for teenagers as we left the next day. Also there's good shopping and restaurants available. We'll be travelling this route again.

Family

8/10

Excellent

19 Jul 2015

Hilary

Nice break

The hotel is tucked away behind the main street and very convenient for visiting the town. I was offered car parking and paid 10 euros for the night.

4/10

Poor

04 Jul 2015

Verified traveler

Tired old hotel

The service was great! The location excellent. The hotel is tired and needs a total facelift. Rooms are like caves no aircon and the 1 that did have aircon was on so low it was barely effective Staff are lovely tho and very helpful..

Partner

10/10

Exceptional

10 Jun 2015

Verified traveler

Great experience. Will go back again when I visit Saintes again.

10/10

Exceptional

10 Jun 2015

Verified traveler

Great staff, nice location and they handled 15 rooms of our wedding party this past weekend like champions. Definitely going back.

8/10

Excellent

08 Apr 2014

The Chief

Quuirky hotel in the centre of Saintes

Lovely quiet hotel with quirky decor. The location is very convenient to visit Saintes and all the restaurants and bar in the area. We had dinner in a wonderful restaurant, Les remparts which was good and certainly very cheap, slightly more expensive than the price of a breakfast in French hotels! The hotel had a paying private parking situated very close to the hotel.
Very good internet connection. Breakfast of same standard as other hotels chains

8/10

Excellent

06 Aug 2013

PKW

Central location

Very good location to explore the city. Attractive decor making the best of very old buildings. Excellent service and excellent good quality breakfast although croissants ran out on the Saturday morning which was quite busy. We would have been more comfortable if we had paid for a token for the air con in our room which was very hot but it was not mentioned and no idea how long 6 Euros would last.. No ventilation in the bathroom which does not appear to be mandatory in French hotels. Poor outlook from our room on to narrow alley and above the hotel laundry facilities. Small wardrobe for a longer stay but overall a comfortable room and happy with service and stay.

8/10

Excellent

18 Oct 2012

Verified traveler

Charming hotel in a good location

A friend and I had a very good two night stay at this hotel. The services was very friendly, rooms clean and comfortable, location excellent and good selection at breakfast.

Family

10/10

Exceptional

06 Jul 2011

Cheryl

Mid-size hotel with a bed and breakfast feel

The friendly and helpful staff and the cozy beach house decor made our stay at Hotel des Messageries a real pleasure. We and our dog were made to feel very welcome. The location was perfect - walking distance to anything you'd want to see. I would definitely recommend this hotel to anyone heading to Saintes!

Partner

10/10

Exceptional

21 Jul 2026

David

Emplacement parfait :-)
Le reste est très bien…

Partner

10/10

Exceptional

11 Jul 2026

carole

Nous avons passé une nuit à l'hôtel des messageries. Nous avons apprécié l'accueil chaleureux, son parking sécurisé et le joli cadre. La chambre et les sanitaires étaient bien propres. La déco est très soignée dans l'ensemble de l'établissement. Le petit déjeuner est copieux et on peut le prendre à l'extérieur. Une mention particulière pour le corner sans gluten.
Le seul point négatif serait le bruit de la clim qui montrait ses limites en raison des températures extrêmes (39° à 21h).
Pour autant nous recommandons cet établissement sans problème.

Partner

10/10

Exceptional

08 Jul 2026

Julien

Parfait petit hôtel de centre ville , personnelle très chaleureux

Business

6/10

Pleasant

16 Jun 2026

muriel

Propreté qui laisse à désiré et chambre vétustes

Business

8/10

Excellent

29 May 2026

Marie-Pierre

L'hôtel a beaucoup de charme, mais les chambres sont un peu petites.

Partner

10/10

Exceptional

17 May 2026

Sebastien

Très beau hotel, il est bien situé

Self

10/10

Exceptional

09 May 2026

bernard

parfait

Partner

8/10

Excellent

24 Apr 2026

Christophe

Chambre propre, personnel sympathique.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Marie Ketty

Excellent emplacement en olein dans le centre de Saintes. 5 minutes en voiture de la gare et de la place pour se garer aux alentours gratuitement le weekend. Accueil plus que top, personnel souriant et à l'écoute. Chambre très calme et literie de très bonne qualité. Petit dej très bien. Nous avons passé un très agréable sejour entre sœurs. Je recommande !

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Laurence

Parfait.

Business

10/10

Exceptional

04 Jan 2026

Sebastien

Chambre spacieuse

Business

10/10

Exceptional

15 Dec 2025

frederic

Tout était parfait

Leisure Partner

10/10

Exceptional

05 Dec 2025

Catherine

Parfait

Business

8/10

Excellent

20 Oct 2025

Patricia

La chambre etait propre et tranquille et les dames a la reception nous avons donne un bon acceuil. Les Messageries est toujours notre hotel de choix quand nous sommes a Saintes en route pour le sud-ouest de la France apres avoir quitte Roscoff. Le petit dejeuner offre des choix varies. Le vieux batiment est a la fois tres interessant et tres beau.

Partner

8/10

Excellent

08 Oct 2025

Arnaud

Hôtel central et bien placé propre et accueillant mais un peu ancien.

Business

4/10

Poor

07 Oct 2025

Pentti

Hotelli melko vaatimaton, mutta yhden yön pysäkiksi ok

Partner

8/10

Excellent

01 Oct 2025

michel

Pas testé kz petit déjeuner

Partner

10/10

Exceptional

11 Sep 2025

Anne

Hôtel charmant, très propres

10/10

Exceptional

22 Aug 2025

CHRISTIAN

Situation idéale pour profiter et visiter Saintes

Accueil agréable, séjour confortable, idéal pour visiter Saintes car situé en plein centre près de la cathédrale mais prenez soin de réserver votre place de parking car le nombre de places est limité

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Sabrina

Suite au delà de nos attentes. Salle de bain avec bain à remou alors que nous attendions qu’une douche. Petit bémol sur la propreté des joints de carrelage qui m’ont mis mal à l’aise. Ils sont jaunis, il faut se mettre à la place de la personne dans le bain et voir ce qu’elle voit. Malgré cela nous reviendrons mais avec un produit et une éponge.

Friends_and_family Family

8/10

Excellent

10 Jun 2025

Viala

Ras

Partner

10/10

Exceptional

05 Jun 2025

Thierry

Séjour agréable et excellente visite de la ville de Saintes

Partner

10/10

Exceptional

01 Jun 2025

liliane

Tout etait impeccable. Nous y reviendro
ns

Partner

8/10

Excellent

13 Mar 2025

christine

Bien sauf pour le parking

L'hôtel est bien situé, en plein cœur de la ville. Le prix est honnête. On voit que c'est un vieil hôtel mais ça va . Cependant il n'y a pas d'ascenseur, et si on prend une place au parking, il faut être parti à 11h ! Plutôt embêtant quand on veut visiter la ville...

Self

10/10

Exceptional

20 Jan 2025

DOMINIQUE

Parfait

Hôtel très bien placé, rénové. Chambre un peu petite néanmoins. Petit déjeuner parfait. Et personnel très sympathique

Partner

10/10

Exceptional

16 Dec 2024

jerome

C'était pour un weekend.

Parfaitement situé en centre ville. Dans un endroit calme. Très bon petit déjeuner. Accueil très agréable.

Partner

10/10

Exceptional

26 Nov 2024

Aurélie

Hôtel très agréable et chaleureux

Accueil excellent, hôtel très agréable avec décos style musée, 2 étages sans ascenseur car monument classé en centre ville, très calme avec tous les services que l'on désire, supplément pour le parking, commerces et restaurants à proximité

Business

10/10

Exceptional

20 Nov 2024

Cherazad

Belle découverte

Venue pour une formation cet hôtel offre une localisation proche des commodités et commerces une belle décoration et une chambre propre et calme

Business

10/10

Exceptional

17 Nov 2024

David

Séjour cadeau perso d'anniversaire.

Séjournant une nuit à l'hôtel, j'ai été très agréablement satisfaite de cet hôtel, que ce soit la tenue impeccable des locaux, la propreté parfaite des chambres et couloirs, la décoration bien choisie et du personnel très accueillant et humain. Je recommande vivement ! Et je reviendrai avec plaisir dans cet endroit charmant.

Friends_and_family Friends

6/10

Pleasant

27 Oct 2024

Penelope

The hotel was clean and quite comfortable. However, the bathroom had poor ventilation and insufficient coffee was provided. The air conditioning unit had no remote control. In its favour the hotel was in an excellent location and very central.

Friends_and_family Family

10/10

Exceptional

26 Oct 2024

Guy

Très bon hôtel pas très moderne mais propre bon accueil une douche serait mieux qu’une baignoire
Petit déjeuner bien cher pour le peu de choix qu’il y a
Personnel accueillant
Le garage un peu cher

Leisure

8/10

Excellent

24 Oct 2024

Maud

Adresse à garder

Satisfait dans l'ensemble ! Acceuil en fin de journée très bon ,bien situé ,proche du centre ancien .

Partner

8/10

Excellent

22 Sep 2024

Françoise

Bâtiment pas très fonctionnel car ancien.

10/10

Exceptional

20 Sep 2024

Freddy

Hôtel charmant à 15 min à pied de la gare et se situant en centre ville et donc un accès à pied très rapide à différentes propositions de restauration. Personnel très accueillant et de bons conseils pour visite de la ville.

Business

10/10

Exceptional

03 Sep 2024

Verified traveler

Séjour très agréable !

Partner

10/10

Exceptional

20 Aug 2024

Anne

Super , l'accueil et le personnel souriant et gentil .hôtel idéalement situé dans le centre avec plein de restaurants autour , le fleuve juste à côté.
Le parking pratique
Par contre le seul petit bémol les toilettes ne font pas très propres ( un marron dans le fond )

Partner

8/10

Excellent

17 Aug 2024

Emmanuel

En plein centre de Saintes

Hôtel sympathique, en plein centre de Saintes.

Partner

10/10

Exceptional

15 Aug 2024

martial

Excellente situation Hotel très agréable

Hôtel très bien situé au cœur de la ville
Excellent accueil du réceptionniste .
Chambre au calme
À refaire pour mes déplacements professionnels et personnels

Business

4/10

Poor

14 Aug 2024

Deborah

Bof payer 2 fois la Resa petit dej pas si copieux pour 12euros 50 puis 6 euros pour les enfants qui mangent que des céréales je trouve cela cher

Friends_and_family Family

10/10

Exceptional

09 Aug 2024

Stéphane

Deuxième expérience dans cet hôtel très bien situé, garage disponible, personnel accueillant, je recommande vivement !

Partner

10/10

Exceptional

08 Aug 2024

David

Hotel tres agréable et rres confortable. Tres bon accueil.

Business

10/10

Exceptional

03 Jun 2024

Véronique

Super hôtel

Hôtel confortable, au calme tout en étant au centre ville. Une deco vintage élégante. Un personnel attentif et très agréable. Le plus, un garage ! Très agréable séjour !

Partner

8/10

Excellent

02 Jun 2024

Hein Willem

A very friendly hotel in the centre of town. The staff was entousiastic and fluent in english. We recommend this cosy hotel.

Leisure Partner

8/10

Excellent

15 May 2024

Anders

Trevligt hotel mitt i stan!

Trevligt mindre hotell mitt i stan med bra parkeringsmöjlighet i garage (bör bokas i förväg).

Partner

10/10

Exceptional

21 Mar 2024

Jan

Leuk

10/10

Exceptional

05 Feb 2024

Patrice

Impeccable.

Vraiment très bien comme d'habitude.
Merci à la gentillesse du personnel.
Je recommande les yeux fermés.

Business

8/10

Excellent

18 Nov 2023

Verified traveler

Bine mais ....

Le cadre est agréable, le lieux très bien aménagé mais ,
J'ai personnellement trouvé la literie trop ferme et mon dos en a pâtis,
Pour le parking, il serait peut-être bien de mettre un place un digicode comme pour le portail d'entrée.

Partner

6/10

Pleasant

31 Oct 2023

Alain

Chambre propre mais moquette hors d’âge.
2eme étage sans Ascenseur.
Petites marches traîtres à l’entrée de la chambre et de la salle de bain.
Personnelle aimable.

Self

10/10

Exceptional

19 Aug 2023

Cecile

Hôtel très chaleureux et bien situé au cœur de Saintes. A recommander

Partner

10/10

Exceptional

11 Aug 2023

Victor

10/10

Au top, chambre spacieuse, propre, personnel accueillant et arrangeant.

Friends_and_family Family

10/10

Exceptional

28 Apr 2023

Yannick

Bonne adresse, chambre avec déco rétro, TV C+ et PDJ impeccable. Super bien situé et avec un guide pour les bonnes adresses (restaurants et autres).

Business

2/10

Poor

08 Apr 2023

MF

Loin d'être satisfaisant !

Mon expérience a été loin d'être satisfaisante. Lors de ma réservation, j'avais clairement indiqué que je souhaitais une chambre avec baignoire. Cependant, à mon arrivée, j'ai été très déçu de découvrir que ma chambre ne disposait pas de baignoire et qu'il n'y avait pas de chauffage non plus. La température dans la chambre était très basse, ce qui rendait mon séjour inconfortable.
Face à cette situation, j'ai dû insister auprès du personnel pour obtenir un chauffage d'appoint pour la première nuit, ce qui n'était pas une solution idéale. Lorsque j'ai demandé à changer de chambre pour la deuxième nuit, le personnel m'a d'abord informé que l'hôtel était complet. Cependant, en vérifiant en ligne, j'ai constaté qu'il y avait encore des chambres disponibles. Après avoir montré cette preuve à la réception et après de longues discussions avec le personnel, j'ai finalement réussi à obtenir une autre chambre. Malheureusement, cela m'a coûté 50€ de plus, ce qui était assez frustrant.
En outre, l'accueil et l'amabilité du personnel laissaient à désirer. Ils semblaient avoir du mal à dire bonjour aux clients et à adopter une attitude conviviale. Ce manque de courtoisie a contribué à mon insatisfaction générale lors de mon séjour.
Mon expérience à l'Hôtel Les Messageries a été décevante et inconfortable. Les problèmes rencontrés avec la chambre, le manque de chauffage et l'attitude du personnel ont eu un impact négatif sur mon séjour. En conséquence, je ne peux attribuer qu'une 🌟 à cet h

10/10

Exceptional

29 Mar 2023

MARIE LAURE

Séjour agréable, hôtel très bien situé, pas bruyant …. Petit déjeuner copieux et personnels très discrets et à votre écoute .
Très bon hôtel …
Très bon Rapport qualité prix …

Business

10/10

Exceptional

16 Mar 2023

Patrice

Très bien.

Très bon séjour.
Le personnel est très sympathique.
L'hôtel est en retrait, donc très calme.

Business