Argentina

Italy , Gorizia
GRADO, Viale Italia, 21, 21
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Saanai Chante Kaur

Very nice stay in a central area where everything was within walking distance! It had a good amount of privacy and friendly staff. I would book a stay here again for sure.

Self

10/10

Exceptional

09 Mar 2026

Susan

The staff was always very helpful. This is a beautiful hotel in a great location!

Partner

10/10

Exceptional

09 Mar 2026

Rod James

Staff was so nice friendly and helpful, the room was beautiful and very comfortable and clean.

Partner

10/10

Exceptional

07 Mar 2026

April

Wonderful staff, clean rooms & excellent location.

10/10

Exceptional

04 Mar 2026

Joshua Jay

Great place with an awesome location!

Staff was extremely nice and helpful

10/10

Exceptional

27 Feb 2026

Nicholas

Room was very clean, bed was comfortable and staff were friendly

Partner

10/10

Exceptional

24 Feb 2026

Robert

Great stay!

10/10

Exceptional

24 Feb 2026

Ryan

The room was very good.. and shiny. The staff were very helpful and friendly. The location is so central we were able to walk everywhere, lots to see and eat nearby!

Family

2/10

Poor

24 Feb 2026

Tung

We were sent to the annex building even though we didn’t know that was what we had booked through Expedia as it lacked that description. For 3 nights in a row, we had people screaming and yelling and chanting all night outside our window. It was still going on even until 4:30am! At first we were hoping it would stop but on the third night, we had to call the reception to ask for help, and were told that was “normal”. Since we had to deal with jet lag and then all these rude screaming made it worse, my immune system was down and I got sick. I had to call the reception to plead them to call the police to assist with this out of control situation. At first we were patient thinking it was just a different culture but then when it went on all night without curtesy or regards to anyone’s well-being, our frustration grew and we had to ask for assistance to inform the police.
On the fourth and last night in Rome we were asked if we wanted to change room, and by that time the police probably had been informed. We had to leave early in the morning and to deal with a building or room change would be too exhausting.

10/10

Exceptional

21 Feb 2026

Martin

Beautiful hotel, staff were so friendly and helpful. We were upgraded due to celebrating a special occasion which was incredible, the room was spotless & comfortable and the extra touches were lovely. The location of the hotel is great too, close to all transport links and so many cafes/bars very close by.

Partner

10/10

Exceptional

18 Feb 2026

adriana

Very central location, we were able to walk to all major sites. The room was beautiful and very clean. Staff was very accommodating and responded very fast to any requests.

Partner

4/10

Poor

15 Feb 2026

Israel

I was genuinely looking forward to this stay, which made the experience even more disappointing. Our suite was located in a separate building next door rather than in the main hotel — something that was not clearly stated on Expedia at the time of booking and only communicated at check-in. That lack of transparency immediately changed the tone of our stay. If a room is in a different building, this should be clearly disclosed upfront so guests can make an informed decision.

Unfortunately, the welcome did not help set a positive tone either. The front desk associate was not very warm or welcoming, which made the check-in feel transactional rather than hospitable.

While the room itself had potential, the cleanliness was unacceptable. The floors were visibly dirty and dusty, as if they had not been properly swept. The walls had noticeable stains, which was honestly off-putting. The entrance to the secondary building also felt unclean and poorly maintained. Overall, it did not meet basic cleanliness standards.

We asked about an upgrade to the main building or a higher floor, but it was fully booked. As someone who truly values the full hotel experience — the ambiance, the service, and the feeling of being immersed in the property — I didn’t feel like we were part of the hotel at all. It felt detached and below the standard I expected.

I’m sure the rooms in the main building may offer a stronger experience, but based on this stay, I would not choose to return.

Leisure Friends

10/10

Exceptional

12 Feb 2026

Charlie

Perfect stay. Staff were attentive and polite. We received a free upgrade which was a nice surprise for our anniversary. Breakfast had a great selection. Location was ideal. Overall 5* stay.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Sarah

Everything was amazing. The staff were excellent. The breakfast, the rooms all amazing

Leisure Partner

4/10

Poor

10 Feb 2026

Fredric

Room was passable. Staff at front desk was variable. Other staff was great! All of the Philippine folks were wonderful. Amenities are not four star. Breakfast was terrible.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Kenneth

Outstanding hotel in Rome Central, close to most of the major attractions. Very friendly helpful staff, clean spacious rooms and a good value for money breakfast.

Partner

10/10

Exceptional

09 Feb 2026

Alexandra

Beautiful room, with stunning original fresco. Excellent breakfast and staff were all fantastic. We will definitely go back to this hotel if staying in Rome, perfect location to walk the city.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Stephen Richard

Fantastic ,helpful staff. Yummy breakfast. superb location.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Andrew

The hot tub was great!

Leisure Partner

10/10

Exceptional

04 Feb 2026

RITA

Loved the location, such an eclectic place. Breakfasts fabulous and so close to everything. Restaurant outside the door was excellent as well.

Would always stay there again.

Leisure Family

8/10

Excellent

30 Jan 2026

Allan

Central location, not far from Pantheon and other key sites. Hotel is located in an old convent, with some great historical features.
Staff were helpful and friendly and the rooms tidy, although the triple.room seemed a little tight for 3.people. Being in a historic building meant either taking a very small lift or navigating fairly steep stairs. Overall, a pleasant stay in a good part of Rome

Leisure Family

10/10

Exceptional

27 Jan 2026

Carla

Great staff and great location

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Robert

Great location, the rooms were big, clean and comfortable. I’d happily stay there again!

Leisure Family

10/10

Exceptional

23 Jan 2026

Cui-Zhu

Convenient location, clean, restful and good selection for breakfast

Leisure Family

10/10

Exceptional

23 Jan 2026

Guido

Room was amazing! Staff were beyond helpful, knowledgeable, and accommodating.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Patricia

This room was perfect !! It was beautiful and clean and had everything we needed. I loved looking out the window down the alley to the roads. We had some beautiful sunset views!! We would definitely stay here again!!!

Leisure Partner

10/10

Exceptional

23 Jan 2026

Roman

Everything OK :)
There was a very pleasant smell everywhere in the premises.

Partner

10/10

Exceptional

21 Jan 2026

Jennifer

Beautiful rooms, Wonder staff, and the location was perfect. Highly recommend.

Partner

10/10

Exceptional

20 Jan 2026

Jamnia

Very good

Leisure Partner

10/10

Exceptional

16 Jan 2026

Daniel

10/10

Exceptional

14 Jan 2026

Saleena

Very kind staff, clean and safe hotel

Leisure Partner

10/10

Exceptional

13 Jan 2026

Oliver

We were upgraded from the Annexe to the main building on arrival. This made a huge difference as our room was quiter than the Annexe room would have been (further from the road). The room was spotlessly clean and of good size - not massive, but with plenty of space to move around and unpack. Staff were very friendly and helpful. On our first night, we asked at the desk for a restaurant recommendation, the staff member told us her favourite nearby restaurant. It was great. We then discovered that the hotel had pdf (obtiainable from scanning a QR code in the room) of their recommended restaurants in the area but also further afield. We went to many of them and thought all of them were amazing - especially one that was in the same building as the hotel! As for location, the hotel is perfect. None of the main sights in Rome were more than 35 minutes walk away. We walked everywhere - which actually mean loads of walking as the Vatican Museums and Coluseum/Forum entailed lots and lots of walking around just to see everything in those locations....

Partner

8/10

Excellent

10 Jan 2026

Inga

Comfortable room and bed

Leisure Self

8/10

Excellent

07 Jan 2026

janice

great location, clean with great cleaning staff, reception helpful. theres only coffee and pasties for breakfast which wasn't a problem. there are nearby cafes aplenty.

Leisure Family

8/10

Excellent

04 Jan 2026

Katie

Central location. Close to taxi station and buses. Easy to walk to the famous rome attractions. The concierge was extremely nice and helpful. Room upkeep was terrific. The only two issues: trying to find entrance on the street to the hotel when we arrived was difficult and confusing and the walls in the rooms seemed thin as we could hear our neighbors talking late at night.

Leisure Partner

8/10

Excellent

21 Dec 2025

Hidde

Yes

Leisure Family

8/10

Excellent

21 Dec 2025

Conall

Great location, nice staff.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

julie

perfect location . ovely room . complimentary water .front desk staff amazing and helpful
didnt get our free expedia wine but we werent overly bothered by this as the rest was perfect . Great place to get to all the tourist attractions on foot

Leisure Partner

8/10

Excellent

18 Dec 2025

Suzi

Great location. Close to all the main attractions and more.

10/10

Exceptional

18 Dec 2025

Juan

Good

8/10

Excellent

17 Dec 2025

Luziane

The staff is really courteous, the breakfast spectacular but the cleaning not; looks very organized but very dusty walls, furniture.

Leisure Family

10/10

Exceptional

12 Dec 2025

Catherine

Just a perfect hotel in a perfect location

Partner

10/10

Exceptional

08 Dec 2025

Rita

The hotel is clean the staff is helpful and friendly. It was a wonderful stay.
Great location too!

Partner

10/10

Exceptional

04 Dec 2025

Karen

Very comfortable and well fitted room; very helpful staff and excellent location.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Jennifer

Amazing stay- great room and extra amenities!! Super helpful staff

Leisure Family

10/10

Exceptional

29 Nov 2025

Bradley M

The staff went out of their way to make us feel welcome! The location was perfect for sightseeing and dining too!

10/10

Exceptional

29 Nov 2025

Estevao Carvalho

I’m not one for writing many reviews but I have to on this one. Excellent location, you can walk to Pantheon, Trevi Fountain, Coliseum, and many other hot spots. Rooms are small, but very well kept and clean (but you don’t want to stay in the room anyway). Excellent staff and the breakfast was top notch!! Everything 100%!! Staff communicates really well vai WhatsApp. Try the restaurant just outside the hotel (Come Na Vorta).

Leisure Family

10/10

Exceptional

27 Nov 2025

Renee

Location, location, and location.
The room was really nice, very clean. The staff was amazing, always helpful.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Christine

Excellent staff at front desk

Leisure Friends

10/10

Exceptional

25 Nov 2025

ilya

In very good area

10/10

Exceptional

25 Nov 2025

Elizabeth

3rd time we stayed at this Hotel, we love it. Great location, staff is friendly, room is clean and hear me out bathroom is SPACIOUS.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Mark

Great small room in the heart of the city. Easy spot to walk to all locations we wanted. Nothing was more than a 15 minute walk.

10/10

Exceptional

21 Nov 2025

Rosie

There are many reasons I liked this hotel. Number one has to be the staff. Everyone at the front desk was very friendly and helpful. From storing part our luggage while we traveled to other cities, to calling a cab at 4am.
Rooms were nice and clean.
Location was good. We walked everywhere. Will stay at this hotel again.

Leisure Friends

10/10

Exceptional

18 Nov 2025

Giovanni

Perfect spot in the middle of everywhere.

8/10

Excellent

16 Nov 2025

Wesley

Spacious roo, location

8/10

Excellent

12 Nov 2025

Kimberly-Ann

Friendly and helpful staff +++

10/10

Exceptional

07 Nov 2025

William Burch

Clean room. Housekeeping was immaculate the entire 10 day store. Breakfast on sight was incredible. Front desk crew was extremely responsive to any and all requests. 10/10. Would stay again anytime.

Leisure Family

8/10

Excellent

05 Nov 2025

Mrs Melannie

Room was lovely, staff friendly and helpful

Partner

10/10

Exceptional

05 Nov 2025

Ian

We loved this hotel, the staff was excellent and answered all of our questions

Leisure Partner

10/10

Exceptional

04 Nov 2025

Catherine

Excellent location. Very friendly front desk staff. Nice breakfast. Good sized room for a European boutique hotel.

Leisure Partner

6/10

Pleasant

04 Nov 2025

Maria

The room was very clean well appointed and had an interesting layout since the building was an old monastery. The layers of lights were impressive for setting different types of moods, crazy amount of switches, we liked that The roof of the room was post and beams, and that resulted in a lot of noise from upstairs apartment. The location of the hotel is ideal for exploring Rome, set in a little courtyard off a busy street, they incorporate access into existing building of apartments through multiple secure doors. There was noise from alleyways next-door especially when restaurant throws away bottles so recommend using earplugs for sleeping. Staff were mostly great but on day leaving we had 36 euro breakfast charge on our bill that we did not incur and when I challenged that, staff member Matilda was very rude though eventually did resolve the issue. But it left a bitter taste and we are unsure if we would return to this property. Then we asked for a printout of our final bill and she said no because we bought on an app. We often book through apps and this is the first time we’ve been denied a final printout. There are a lot of choices for accommodation in Rome, not sure we would return to this one just based on the awkward check out.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Peter

Reception: perfect and helpful staff, reception clean and very nice
Location: perfect
! ATTENTION!

The hotel is located in a residential building with many local residential flats. The hotel has two buildings:
1. where the reception is
2. where we stayed

The second building is in a building where there are also local residential flats. The accommodation is a bit worn out and you definitely don't feel like a hotel, more like something between an airbnb and an apartment building.

Partner

10/10

Exceptional

03 Nov 2025

Richard

Everything was very good.

10/10

Exceptional

03 Nov 2025

Julie

Friendly and attentive staff. Excellent breakfast and amenities. The room was a little warm, feel like the AC wasn’t working as well as it should’ve been.

Leisure Family

10/10

Exceptional

03 Nov 2025

Caroline

The staff at the hotel were wonderful even after we checked out they let us keep our bags there until our flight. They even looked after my sister's bag although she was staying elsewhere. I found the room was clean and comfortable. At night is was nice and quiet so I could sleep easily. Finally the location of the hotel was great, just by a bus stop so it's easy to get to all the major attractions in Rome.

Leisure Family

10/10

Exceptional

01 Nov 2025

Cidalia

Large, clean rooms. Nice breakfast with a good variety. Great staff.

Leisure Friends

10/10

Exceptional

28 Oct 2025

Dahua

Good

Leisure Family

10/10

Exceptional

27 Oct 2025

Emmara

Staff members were very helpful and easy to get a hold of. Also very friendly!

Leisure

10/10

Exceptional

27 Oct 2025

Francine

Amazing location and hotel! Rooms are amazing

Leisure Friends

10/10

Exceptional

23 Oct 2025

Stephen

Hotel is in a prime location, central to the colloseum, pantheon, trevi fountain, Spanish steps. Clean, friendly environment and the concierge service was exquisite.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Arwinder

The hotel was ideally located, and whilst being on a main road it was tucked away enough to feel private. The breakfast was simple yet delicious and catered for a variety of dietary needs. Staff were extremely helpful and friendly. Room was ideal fit a city break.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Lori

Martina was very responsive and communicated via email about our arrival and early check in. She even gave us pricing for transfers should we need it. The location was perfect. Right across from Cesar’s Monument and the Cat sanctuary. Walked very late at night and felt completely safe. The room was perfect and smelled so good! They even had amenities in the bathroom. Very spacious. We had three people and they did charge us extra for the third person. Loved the location and customer service here. Breakfast was great but a little hard to find on the First floor in the other building. The elevator fit only 2 people max.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Mercedes

Location, clean and spacious room. Comfortable beds. Good breakfast and espresso coffee in the room

Leisure Family

10/10

Exceptional

20 Oct 2025

Michelle

Beautiful property! Staff were wonderful, helpful, and kind! Stayed in an accessible triple; not a huge space, but comfortable, clean and chic. Perfect! As an early riser, was happy to find a cozy area on our floor to sit and read also! Comfy sofa with windows opening out to a courtyard.

Leisure Family

8/10

Excellent

18 Oct 2025

Calliope

Hotel was good overall. Reception desk was nice and helpful and efficient. Room was clean, good size, fairly updated. Elevator very tiny (as mentioned in other reviews), and easier to take the stairs unless with luggage. Room faced an interior courtyard where garbage receptacles were stored - which was a bit unsightly and unpleasant to have to walk by in/out of hotel each day. Additionally, each night at about 11pm, rolling carts with laundry were hauled out, and were loud as they rolled on the cobble stones, disturbing if you're sleeping. Similarly, early mornings, as workers handle garbage disposal in the courtyard, guests can be awakened by loud talking, etc. Location was very easy and central walking distance to many things. A taxi stand was easily accessible across the street, and several cafe/restaurants are immediately outside the hotel, making it easy for breakfast - so no need to purchase hotel breakfast. And there is a mini-market across the hotel as well. All in all, a good stay minus the minor noise inconveniences.

Leisure Family

10/10

Exceptional

16 Oct 2025

ART

All was great experience

8/10

Excellent

15 Oct 2025

erin

This hotel is centrally, located in easily accessible to all the major tourist attractions

Leisure Self

10/10

Exceptional

13 Oct 2025

SUSAN

Welcoming and very helpful staff. Good amenities too.

Family

6/10

Pleasant

10 Oct 2025

Mehri

This hotel overall was ok. The staff were nice . Our room was small looks better in the pictures and the location was not our favorite.

Leisure Family

10/10

Exceptional

10 Oct 2025

William

Exceeded expectations.

Leisure Family

10/10

Exceptional

09 Oct 2025

Rachelle

This is a must stay. The staff were exceptional and helpful. I had a last minute booking and they made everything feel calm. I am a female who was traveling alone and this place made me feel safe and well taken care of.

Leisure Self

10/10

Exceptional

08 Oct 2025

Marylynne

All staff employees were very helpful in all areas of customer service. Especially the front desk and Valeri.

10/10

Exceptional

08 Oct 2025

Suzanne

This hotel was amazing! The property and accommodations where incredible! We will be back

Leisure Family

10/10

Exceptional

07 Oct 2025

NICOLA

Excellent stay thank you for everything!

Leisure Self

10/10

Exceptional

07 Oct 2025

mary

Very clean and comfortable. Felt upscale. Easy to walk to all the areas and easy to get transportation right outside

Leisure Partner

10/10

Exceptional

06 Oct 2025

trudie

Excellent location. Walk to all the historic sites and Vatican. Very helpful staff and the rooms were very comfortable. Will be back again

10/10

Exceptional

03 Oct 2025

Alexander

Room was large, clean and with good amenities.
Great location in walking distance to the Coliseum, Forum, Pantheon & Trevi fountain without being in an incredibly busy area.
Staff were excellent.

Leisure Self

2/10

Poor

03 Oct 2025

bin

This is not a hotel but AirBnB. It doesn't have a street facing reception. There is an office behind a shared gate that is closed in evening without answers. The actual rooms are located in an apartment on a separate street which has many other residents or owners. It took us more than 40 min to get checked in and settled in the room. Staff is not friendly for assistance including taxi request. If you are looking for a true 4 star hotel to say in Rome. This is not the place though it's in a good location of the city.

10/10

Exceptional

03 Oct 2025

Amir

A true hidden gem

Wow, a stunning hotel just steps from major attractions in Rome. The rooms were incredibly detailed and ornate. It was like staying in a museum with sleek modern amenities.

Partner

10/10

Exceptional

03 Oct 2025

Sami

Great

Great location. Great service

Partner

8/10

Excellent

29 Sep 2025

Jean

Clean room and friendly staff

Leisure Friends

10/10

Exceptional

28 Sep 2025

Stacie

This hotel is a tucked away gem in the middle of everything! The staff is great. The room was great. We will stay here again!

Leisure Family

10/10

Exceptional

26 Sep 2025

Mary Christina

Great location; very accommodating staff

Leisure Partner

10/10

Exceptional

26 Sep 2025

Sarah

Beautiful central hotel clean and comfy beds. Great shower polite staff. Will be returning!

Leisure Friends

10/10

Exceptional

25 Sep 2025

Eduardo

Nice location! Great staff and service.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Tania

Staff were wonderful. Beautiful and clean hotel. Walkable to many major attractions, dining, and shopping. Great variety of selections for breakfast. Would return to this hotel next time we are in Rome!

Leisure Family

10/10

Exceptional

20 Sep 2025

judith

I recently stayed at the Argentinian Residenza in Rome and it was truly an unforgettable experience. First and foremost, the staff are absolutely amazing-so welcoming kind and always ready to help with anything. The hotel itself is wonderful. I’been traveling through London, Paris, Amsterdam, Venice and Rome was our final stop. What a perfect way to end the trip! Our room was spotless, beautifully maintained, and even smelled like fresh flowers when we arrived, it was such a delight to walk in it-it honestly wowed me. This was my very first time in Rome and staying here made the experience more special. Everything about the hotel exceed my expectation, from the atmosphere to the comfort of the room. Without a doubt, whenever I return to Rome, this will be the only place I stay. Highly recommended.

10/10

Exceptional

18 Sep 2025

George

Great location, beautiful breakfast room and decor throughout the hotel and room.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Susan

Very nice updated room in convenient location

10/10