Name: Hotel Mastino
Address: Corso Porta Nuova, 16, Verona, 37122, IT

10/10

Exceptional

02 Aug 2026

Roberto

AC was not really cool it works as a fan. I suggest for the bathroom that it should have separated switches for the lights since I didn’t need all the lights turn on at once if I only using the sink to wash my hands. I mean if the property would like to save in energy bill.

10/10

Exceptional

16 Jul 2026

Martin

A1

10/10

Exceptional

16 Jul 2026

Maja

Perfect location , 2 min from the arena

Family

8/10

Excellent

11 Jul 2026

niraj

Air con was good. Breakfast excellent with sandwiches. No restaurant in hotel and lobby is very small. Location is very central.

Partner

6/10

Pleasant

05 Jul 2026

Dominique

Expensive location delivering mediocre experience

10/10

Exceptional

30 Jun 2026

Melodie

I stayed at the apartments over by the river. It was a fabulous location to all the shopping, Guliette‘s balcony and historic piazza’s. There is a market two minute walk to get water and groceries. There is a wonderful breakfast place and coffee that’s three minutes away called Postino Caffe.
The staff gave unbelievable service whatever you needed a taxi or directions. I had lost my keys to the lock on my suitcase, and the young man got it off very quickly. I was so happy!!
If you stay in thé appartements be sure to bring soap & shampoo

6/10

Pleasant

08 Jun 2026

Richard

The location is terrific except for the noise from the main road (but that was exceptionally bad because of a motor rally taking place through the evening).
The rooms are a big t basic but comfortable and with decent WiFi. If you arrive before check in or you want to leave baggage for a while after checking out there is simply an unsupervised basement cupboard which felt very open to theft.

A big for sure for us was that our air conditioning unit was completely out of action. It made for a sticky night and if it had been later in the month or in July it would have been intolerable

Last thing: they promised in advance to put a kettle in the room. They hadn’t done so but produced one when I asked. However, every time we used it the fuse n the fuse box tripped. So boiling any water took three or four resets of the fuse. That raises a question about electrical safety.

Friends_and_family Friends

8/10

Excellent

26 May 2026

Boris

Good location. Good hotel

Partner

8/10

Excellent

20 May 2026

Kevin

Great location, Rooms were clean but basic. A bit of noise from other guests distrusting sleep. Wide choice at breakfast. Excellent hotel for budget travellers. Verona is lovely.

Friends_and_family Family

2/10

Poor

19 May 2026

JONATHAN

Asked for a cot, they put a baby carriage instead. Would not help

10/10

Exceptional

11 May 2026

Gerald

Hotel Mastino was a wonderful place to stay, right in the heart of Historic Verona. The staff was friendly & knowledgeable. The room was clean and the shower had amazing water pressure, which was fantastic!
Breakfast was absolutely amazing with a variety of food to choose from.
Absolutely enjoyed our stay!!
Barb & Gerry
Hamilton, Ontario

Partner

8/10

Excellent

04 May 2026

Chelsea

Good location within walking distance to Verona city centre and a nice, spacious room. Unfortunately, the bathroom had a smell, the pillows were uncomfortable, and the breakfast was just okay.

Family_with_children

10/10

Exceptional

30 Apr 2026

Monica

Tout était parfait! L’emplacement est idéal et le garage parfait pour la voiture

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Erika

Fantastic location right on the water and a minutes from excellent restaurants and shopping. Staying in this apartment that shared an exposed ancient brick wall with a church was gorgeous and so cool. We loved it!

Partner

10/10

Exceptional

29 Apr 2026

sarah

Great location

Family_with_children

10/10

Exceptional

16 Apr 2026

Yolanda

The staff is fantastic

10/10

Exceptional

13 Apr 2026

Natalie

Very central, check in and luggage storage was very easy, and our room & bathroom were great, bathroom was very modern and clean, and the room was really big. Reception staff were friendly and helpful.

Family_with_children

10/10

Exceptional

08 Apr 2026

Daniel

Pros: breakfast had gluten free options, Clean room, good location, good value for money.

Cons: sound proofing could be improved. We were in a front room, which overlooked a noisy macdonalds. We didn't ask to swap rooms as were only there for 2 nights, with hindsight would have been a good idea to at least have asked to swap.

Partner

4/10

Poor

27 Mar 2026

Liam

Hotel is in an excellent location for sightseeing. A short walk to the arena, park, juliets balcony and lots of restaurants and shops. My room was nice, clean, spacious. However only had 1 plug! Not a problem as i was on my own. The bar area was closed. My room was noisy and next to the breakfast area so i was woken up by noise and tables and chairs moving etc. Hotel is next to McDonald's so was busy out the front and a bit noisy being a Saturday night. Breakfast was ok, staff slow at getting the cooked items out. Check in and out was quick and staff were pleasant. I couldn't find the spa area. They did do luggage storage which is very useful, i personally didn't use it though but very useful

Self

10/10

Exceptional

15 Mar 2026

Michael

Room was clean. Great location in the city. Nice walk from train station. Great walk to city center. Best restaurant in city across the street.

Partner

10/10

Exceptional

27 Feb 2026

Lionel

Super room: clean, good size, quiet. Warm welcome. Excellent location.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Suzanne

Wonderful. Everything is fantastic here.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Victory

Clean and nice structure! Breakfast could be better but good for a 3-star hotel.

Business Partner

8/10

Excellent

12 Nov 2025

Aliaksandr

Good hotel with really nice continental breakfast. Close to city centre. The only issue is quite bad soundproof of the rooms

Self

8/10

Excellent

04 Nov 2025

JORGE

The hotel experience was very good…except that their understanding of a WARM ROOM, is 68 Fahrenheit degrees! At the most! So the night cost me a soar throat. But Michael also named Mateo, as the bellboy/all uses future Robotic Engineer made the day!

8/10

Excellent

23 Oct 2025

Douglas

Great location with many good restaurants within a few minutes walking distance. There is underground parking directly across the street. Many attractions within walking distance as well.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Tiziana

Clean room

Business

10/10

Exceptional

20 Sep 2025

piero

Centrally located. Nice and clean Hotel. Very well organized for services

Leisure Partner

8/10

Excellent

16 Sep 2025

Nancy

Not All Amenities OnSite

Location was great, nice hotel, nice breakfast my only issue was that when I booked it stated the hotel had a hot tub which I purposely booked for that reason to help with my therapy however it was not in that hotel but 100 meters away at another hotel & there was a cost of 35 euros each visit. Also stated it had self laundry & laundry service but they did not which I needed as well as we had been travelling for over a week & half.
If you don’t need hot tub or laundry it was a great place.

Partner

10/10

Exceptional

19 Aug 2025

Michelle

Fantastic Property great location friendly staff would recommend

Leisure

8/10

Excellent

18 Aug 2025

James

Great location, a short way from all the action. Rooms were clean, staff were friendly, good breakfast - would recommend.

Leisure Partner

10/10

Exceptional

08 Aug 2025

cassidy

Location

Leisure Partner

8/10

Excellent

08 Aug 2025

Wai Kan Louis

Good location, close to shopping center and sightseeing within walking distance.

Leisure Family

8/10

Excellent

08 Aug 2025

Samantha

We chose this property due to its location, which was excellent. Staff were friendly and check in was speedy. Breakfast had a good selection. The room was spacious however it was a little noisy and could hear in the next rooms. Great value though!

Leisure Partner

8/10

Excellent

01 Aug 2025

Nino

Great location but poor attention to detail!!!

Lovely hotel with a great location and friendly staff but there was a terrible smell from the drains in our bathroom in room 106 which I complained about but nothing was done and the checkout was pretty poor!!! They did not even ask me how our stay was. A bit disappointed 😞

Partner

10/10

Exceptional

21 Jul 2025

David

I’m love it

Business_and_leisure Partner

10/10

Exceptional

20 Jul 2025

Marco

Excellent stay, would recommend.

Leisure Partner

2/10

Poor

11 Jul 2025

SANDRA

When I booked this hotel it says that the apartment I rented was in the build next to it no that I had to walk miles to get to the place. Very rude lady at the front desk, very bad directions to get to it.

Leisure Family

10/10

Exceptional

03 Jul 2025

Joanna

The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend

Leisure Partner

8/10

Excellent

28 Jun 2025

Ann

Verona opera stay

Stayed overnight for opera.location was perfect,staff were helpful and breakfast was excellent.Rooms need a bit of attention.

Partner

10/10

Exceptional

16 Jun 2025

Dan

Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.

Leisure Family

10/10

Exceptional

10 Jun 2025

Dan

The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!

Leisure Family

4/10

Poor

08 Jun 2025

Agnes

One night stay in early June 2025. The Hotel is perfectly located. We arrived to Verona by train and we arrived to the hotel very easily. This hotel has two negative things. The first one is the bathroom. It is smallish but the real problem is the shower, which has no door or curtain and turns into a swamp after one use. I was very disgusting. Then the second issue, which to me is a deal breaker is the staff. The staff at the front desk are the complete opposite of helpful. The elevator broke down for a while and a person in a wheelchair was stuck in the first floor landing waiting while someone was trying to fix the elevator, during all this the two receptionists were completely oblivious at the front desk laughing and joking. I asked the lady at the front desk where the closest office to get a fiscal code number was located and she argued with me that tourist cannot get a code and never provided an answer. The front desk staff were simply not nice. The hotel was fully booked because the location is just too good. Need to improve in a few areas

Leisure Family

10/10

Exceptional

05 Jun 2025

Lindsey

Great location helpful friendly staff

Friends_and_family Friends

8/10

Excellent

27 May 2025

Marz

The right choice

We found the hotel to be in an excellent handy location. Shops and restaurants are at your door. Everything was perfect.
Just keep in mind that the SPA is not included

Partner

8/10

Excellent

06 May 2025

Brian D

Great value and so close to Piazza Bra!!

Great little hotel, room quite small facing inner small space, very reasonable and good breakfast! A bit warm, and air not turned in yet, but a great value.

Partner

6/10

Pleasant

04 May 2025

Keiko

Good location easy stay. Very simple place

Self

6/10

Pleasant

03 May 2025

Donna

It was a good location to the arena. The room was very tight.

Leisure Partner

8/10

Excellent

22 Apr 2025

Heather

Great location , great breakfast & very helpful staff 👍👍

Leisure Friends

10/10

Exceptional

21 Apr 2025

Mark

Staff was very helpful at check in, even assisted in locating parking garage !

Leisure Partner

10/10

Exceptional

20 Apr 2025

Christine

The staff were so helpful with any questions we had. I found my room a bit hot as the air-con wasn’t on yet but within 5 mins a fan was brought to my room.
The room, along with everywhere else was very clean, the room was just like the photos and was lovely.
The breakfast was really good with lots of choices.
It’s a great location for everything and outside of the ZTL zone .
I would definitely recommend staying here and would stay again

Leisure Partner

10/10

Exceptional

26 Mar 2025

Emmanuel

A fifteen-minute walk to the train station and bus depot. The hotel is in the center and near one of the major attractions, the Coliseum.

8/10

Excellent

28 Feb 2025

Barry

Super hotel close to everything!

Super well located, attentive front desk, decent breakfast, clean rooms.
However, the Wi-Fi in my room didn't work much past the door to the room!
Also, a bathroom should have an exhaust fan. Not excited to have an odour from the previous guest.

Self

8/10

Excellent

27 Feb 2025

Margaret

The hotel is in a great location, 5 minute walk to Arena,15 min walk to bus/train station. Lovely buffet breakfast. Friendly staff.

10/10

Exceptional

21 Feb 2025

Alexandra

I had a lovely stay at the Mastino. The staff was friendly and helpful, and the room was clean and comfortable. The location was perfect for exploring the area, a minute from Piazza Bra/ the Arena. Breakfast had a great selection. Overall, a good experience and a solid choice for a stay in Verona.

Leisure Self

10/10

Exceptional

20 Feb 2025

Charlize

The front desk was super nice! It was a great area and a walkable distance to everything. They have an amazing spa. The breakfast was delicious and they had a lot of options

Leisure Friends

10/10

Exceptional

10 Feb 2025

Gintare

Perfect location,clean,spacious rooms.
Extra equipment would be an advantage etc kettle,tea bags,coffee…
Overall really good!

Leisure Partner

8/10

Excellent

07 Jan 2025

David

A great location to explore Verona from. Site seeing, going to the Opera or just shopping, it is the heart of everything. A nice breakfasting the morning set us up for our return to the Lake. If staying in Verona again I would look at booking again.

Leisure Partner

6/10

Pleasant

07 Dec 2024

Jigna

Be aware and make sure you check the rooms are provided as booked. Receptionists kept arguing saying we were provided the standard room as booked but they placed us in a economy room. Hotel is in a great location, house-keeping team are excellent in keeping the rooms spotless and breakfast is decent. Receptionists are rude, in particular Valentina.

Leisure Family

10/10

Exceptional

20 Oct 2024

BARRY

The hotel does not have a bar or shuttle service to the airport (which Expedia lists). Coffee/Tea making should be available in the room.
Cannot fault location for Verona and transport links.

Leisure Partner

8/10

Excellent

16 Oct 2024

Anne

One night in Verona

Very quick check in and shown to our room. Good room, bed firm but two singles pushed together and they kept moving apart during the night.
Good location, easy to find.
Great choice at breakfast.
Shortage of sockets.

Partner

6/10

Pleasant

11 Oct 2024

Won

I stayed 4 nights there, not hotel like apartment. I liked historic areas but not mosquitos and spiders.

I was bitten by them on my bodies.
It was so much bad.

Business

10/10

Exceptional

11 Oct 2024

Leonard

The space blank.

Leisure Family

10/10

Exceptional

05 Oct 2024

Alan

We had just one day in Verona, so it was great to be close to everyone we wanted to see, plus lots of eating options. The room was comfortable and spacious.

Partner

10/10

Exceptional

01 Oct 2024

Eralda

Awesome experience!!!

Leisure Family

6/10

Pleasant

24 Sep 2024

Tiziana

We wasted 4 hours of our holiday trying to get coffe for our first breakfast.

The induction hob didn’t work, the handyman came and eventually managed to make it worked. Then we discovered that the coffe machine was not suitable for this kind of hob. So we needed to call again, in the evening a suitable coffe machine was taken in the apartment.
We wasted our morning for all these issues and no discount has been applied at all and no apologies either. Just it can happen! No acceptable!

Leisure Family

10/10

Exceptional

22 Sep 2024

Kevin

Very nice friendly hotel. Nice room.

Leisure

10/10

Exceptional

22 Sep 2024

Jade

Hotel is really and check in nice and easy, we could store our luggage before checking in which is always a bonus.

Great selection at breakfast and plenty of space, we only stayed two nights but the options still varied.

Right by the city walls and not too far from train station so could walk.

The only thing I would say is, we had booked a superior double room but it felt quite basic, so I wasn't sure what the difference would be but was still lovely.

Leisure Partner

10/10

Exceptional

20 Sep 2024

andre

All good

6/10

Pleasant

26 Aug 2024

paula

Very random breakfast but otherwise good value for money

Leisure Partner

8/10

Excellent

22 Aug 2024

Leena

Great location !

Nice basic hotel with basic breakfast which is functional.
Disappointed that the room had no window so felt dim and dark. The balcony was in the corner with the walk in wardrobe but didn’t really have a view so had no real purpose.

Staff helpful and hotel in fantastic location

Partner

10/10

Exceptional

13 Aug 2024

Keith

Very close to the arena, which was why I booked it knowing we would be leaving the show late at night.

Everything was great!

Leisure Partner

10/10

Exceptional

04 Aug 2024

Robert

.

Leisure Family

10/10

Exceptional

04 Aug 2024

Tatsuya

It is a quiet and clean hotel located in the city. The staff are all kind and friendly, and I had a comfortable stay.

Leisure Family

6/10

Pleasant

02 Aug 2024

Lillian

Excellent location. Can improve areas maintenance.

Leisure Family

6/10

Pleasant

01 Aug 2024

Aurelija

The location of the apartment was very good. All monuments we could reach by walking., the apartment it self let as down.Smell of the dump!
We travel all day and use the apartment for sleep.The humidifier was asked by hotel staff to be left all the time turned on. We have not realise till we back home, our clothes were all soaked in that horrible smell.
Furthermore, there ware no detail instruction of how to programme the jacuzzi and sauna.The jacuzzi kept switching on during the night and the green light in the basement was not able to turned off.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Alan

Verona - Opera

Valentina and the team accomodated us professionally after a flight delay, by answering our emails and keeping us informed.
We booked the apartment a short walk from the hotel... don't be worried when they drop you off by bus, the one-way system is longer than the walk !
Air-con, balcony and close to all amenities like supermarkets -Pan, Aldi, Spar.

Would happily re-book for our next Verona Opera season.

Also, pay the taxes in advance, it save them and you time, when checking out.

And Verona airport security is strict (and therefore slow), so allow 1 hour just for that.... on your return.

Partner

8/10

Excellent

11 Jul 2024

Antoinette

Very small room but fantastic location just a few steps from Verona arena. Staff were very helpful.

Leisure Partner

6/10

Pleasant

10 Jul 2024

Nilian

Noisy hotel, club next door. Breakfast was not really that good. Room is in need of remodeling.

Leisure Partner

10/10

Exceptional

10 Jul 2024

Robert

Close to historic verona. Easy walk to the train station, Breakfast was very good.

Leisure Partner

8/10

Excellent

08 Jul 2024

Greg

A little tired

Leisure Partner

10/10

Exceptional

03 Jul 2024

Feras

Great location, friendly staff, clean room & toilet.
The only bad thing was the pillows they were uncomfortable

Leisure Family

8/10

Excellent

03 Jul 2024

Daniel

Good value

Leisure Family

10/10

Exceptional

29 Jun 2024

Marcia

We stayed 5 nights in Verona and walked everywhere. Everything is right there. Felt safe.

Leisure Family

8/10

Excellent

29 Jun 2024

Akinwale

Very good stay. Easy to get around. A lot of options. Staff was very cordial, friendly and helpful.

Leisure Family

10/10

Exceptional

27 Jun 2024

William

Great location , good breakfast

Partner

8/10

Excellent

21 Jun 2024

Helen

Brilliant location for Verona sight seeing

Brilliant location 2 minutes walk to the Arena and all main Verona sights. Staff helpful and lovely hotel perfect for a short stay. Rooms at from face main road so some noise and late into night but fine for short stay.

Partner

10/10

Exceptional

13 Jun 2024

Niels

Beautiful riverside location very close to everything in the Citta Antica

Business_and_leisure

8/10

Excellent

11 Jun 2024

Andrew

Great location
Friendly staff
Good breakfast

Leisure Partner

8/10

Excellent

09 Jun 2024

Karen

Great central locatiion!

10/10

Exceptional

04 Jun 2024

Claudia

Awesome hotel for budget travelers steps away from Verona arena. The rooms was spacious, breakfast was adequate, easy to find parking in garages nearby if you have a car, central location, countless dining options. I was very pleased with our stay.

Leisure Family_with_children

8/10

Excellent

31 May 2024

Michael

We stayed 3 nights and were comfortable and safe.
Basic no frills place with excellent location.

Business_and_leisure Friends

8/10

Excellent

18 May 2024

Luzmila J

We were there for one night! Everything went well

Friends_and_family Family

6/10

Pleasant

08 May 2024

Ashley

Excellent Location

Excellent Location, near Arena. Rates are very affordable and breakfast was amazing. I booked the economy room because I was only staying 2 nights and it was a mistake, Im not sure if other rooms are better but this one had uncomfortable bed and pillows but the noise was the worst. My room was on the street side above the mcdonalds. People are working and hanging out outside unil 3am or so, it was very loud (not the hotel's fault). This is still a great low budget option for travelers, I would at least ask for a room not on the street side and maybe upgrade the room.

Partner

6/10

Pleasant

23 Apr 2024

Balvinder

The bedsheets were very crispy and noisy ! The air com wasn’t working properly .

8/10

Excellent

10 Apr 2024

leila

It has great location to main city attractions but consider it is historic and old place so it is old place but it was clean
The breakfast was really good and comlete

Friends_and_family Family

8/10

Excellent

06 Apr 2024

jorge

The services on the hotel -
The room very small

Leisure Family

6/10

Pleasant

30 Mar 2024

karina

Ms

Nice hotel staff and breakfast
The reason I am giving 3 star review is an outside noise all night long. Could not get sleep. There is a restaurant down stairs, cars coming to load and unload starting at 5 am.
I specifically asked for quiet room when I checked in. It would be nice to know it was not a quiet room I would have bought an ear plugs

Friends_and_family Family

10/10

Exceptional

20 Mar 2024

Ian

Good value for money

Staff were very helpful, hotel was clean, perfect location, lovely breakfast, good amenities. Only slight issue was after getting a shower you could smell the drains which was a little unpleasant

Partner

8/10

Excellent

20 Mar 2024

Suzann

Great location for walking around the city with awesome staff who were most accommodating. The first room faced the street and was very noisy. Unseasonably warm and too early in the season for AC. Thankfully we were able to switch rooms which allowed us to keep the window open.

Leisure Partner