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Hotel Marco Polo

Verona · Italy

Via San Antonio, 21View location

8.2/10Excellent618 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.2/108.2
Condition8.2/108.2
Location8.4/108.4
Neighborhood9.0/109.0
Amenities7.8/107.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Marco Polo

Enjoy a relaxing stay at Hotel Marco Polo, centrally located in Verona, a short walk from Piazza Bra and the Verona Arena. This spa hotel offers 14 air-conditioned rooms with minibars, private bathrooms, and complimentary Wi-Fi. Indulge in the full-service spa with massage services.

Additional amenities include a business center, dry cleaning/laundry services, multilingual staff, and room service (limited hours). A buffet breakfast is available daily (fee applies). The hotel also provides a roundtrip airport shuttle (surcharge applies) and self-parking (subject to charges).

Close to Teatro Ristori, Loggia del Consiglio, and Porta Palio del Sanmicheli. Juliet's House and Piazza delle Erbe are within a mile of the hotel.

Read more about this hotelShow less

With a stay at Hotel Marco Polo, you'll be centrally located in Verona, just a 5-minute walk from Piazza Bra and 9 minutes by foot from Verona Arena. This spa hotel is 0.5 mi (0.9 km) from Porta Nuova and 0.7 mi (1.1 km) from Piazza delle Erbe.

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply No front desk Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [San Antonio, 6]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Mastino, Corso Porta Nuova, 16]. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number IT023091A1RUG9UJ2K
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
    • Airport shuttle fee: EUR 35 per person (roundtrip)
    • Self parking fee: EUR 25 per night
    • Crib (infant bed) fee: EUR 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Teatro Ristori 0.1 km / 0.1 mi
Loggia del Consiglio 0.2 km / 0.1 mi
Porta Palio del Sanmicheli 0.3 km / 0.2 mi
Piazza Bra 0.4 km / 0.2 mi
Castelvecchio 0.4 km / 0.2 mi
Gavi Arch 0.4 km / 0.3 mi
Adige River 0.5 km / 0.3 mi
Castelvecchio Museum 0.5 km / 0.3 mi
Verona City Hall 0.6 km / 0.4 mi
Verona Philharmonic Theatre 0.6 km / 0.4 mi
Ponte Scaligero 0.6 km / 0.4 mi
Giardini Pubblici Arsenale 0.7 km / 0.4 mi
Verona Arena 0.7 km / 0.5 mi
Porta Borsari 0.8 km / 0.5 mi
Porta Nuova 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Check-in hour
Show 26 more facilities & services
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Meeting room: 1
  • Printer
  • Photocopier
  • Business centre
  • SaunaExtra charge
  • Hot tubExtra charge
  • Turkish bath (hamam)Extra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Marco Polo

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Marco Polo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Marco Polo

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Marco Polo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Hotel Marco Polo

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Marco Polo

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Marco Polo

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Marco Polo

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Hotel Marco Polo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Hotel Marco Polo

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Marco Polo

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Marco Polo

8.2
Excellent
618 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
9.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
27 May 2026
Julie
The reception was at a different building down the street. The room was very clean and had a small fridge. The breakfast (addition charge) was pretty good.
Partner
8/10
Excellent
15 May 2026
Edward
Nothing to complain about in relation to our stay, room, property, communal areas clean and tidy in a nice \"older\" property with character. The only slight issue was with the breakfast which we thought was \"ok\" but only \"ok\". During our visit the \"warm\" things were not \"warm\". Reasonable choice for a continental type breakfast but on our last day we got to breakfast a bit later than normal and they had run our of some things and didn't appear in any hurry to replenish them. This said we would go back. The hotel is in an excellent location and we enjoyed our stay.
Partner
10/10
Exceptional
16 Mar 2026
Matt
Wonderful location. Close to everything Verona is famous for. Breakfast was excellent and the room was comfortable and cosy.
Partner
10/10
Exceptional
25 Dec 2025
Ioanna
Nice room and excellent service from the front office team.
8/10
Excellent
25 Nov 2025
Trudy
The room was clean but small. The shower was ridiculous. I flooded the bathroom every time I showered. They need to upgrade the shower doors. The bathroom was ridiculously small. The location was amazing. Great walk ability. Minimal amenities. The breakfast is an added charge and expensive for what it is so we went elsewhere for breakfast.
Business_and_leisure Partner
6/10
Pleasant
14 Nov 2025
Shirley
They have at least 3 different buildings, register for least expensive room and you get a closet. The ac wasn’t efficient, at check in no one showed me how to operate anything inside, TV had no signal at all, lighting very poor as was furnishings in my room. The main hotel seemed beautiful from what I saw. Breakfast was typical
Carbs and fruits, no bacon & eggs….there were scrambled something!!! I couldn’t even try them and im not picky. I would not recommend this hotel.
Leisure Self
10/10
Exceptional
21 Oct 2025
David

Comfortable and convenient short stay.

The hotel delivered what was promised. Comfortable bedroom, good breakfast choices, convenient and quiet location. Recommended.
Partner
10/10
Exceptional
18 Oct 2025
Georg
Brilliant
8/10
Excellent
10 Sep 2025
Alistair
Lovely staff, clean property but small room which was dark. On an Opera weekend I guess you get what you pay for. Poor shower, overall ok.
Leisure Partner
10/10
Exceptional
27 Aug 2025
Wendy

Excellent value for money

Perfect central location. Exceeded expectations. A small.problem woth checkin was resolved quickly. The bed was so comfy and room temperature was perfect. Breakfast was good. Would absolutely stay again
Partner
8/10
Excellent
14 Aug 2025
Niall
Great location for exploring Verona. Safe and comfortable hotel.
Leisure Self
6/10
Pleasant
26 Jul 2025
Kevin
We were disappointed with the room which was noisy. The noise was from the normal movement of furniture, other guests in the floor above, next door or in entrance. The issue is a lack of suitable sound insulation – the exposed ceilings mean there is only the floorboards above. The room also had little natural light (one window to an internal courtyard) so we had to step outside to check the weather.

On a positive note the location is close to the centre.
Leisure Partner
10/10
Exceptional
30 May 2025
Brent
It was great - thanks!
Leisure Partner
8/10
Excellent
29 May 2025
Edgar
Good hotel, nice staff, good breakfast
Leisure Family
10/10
Exceptional
14 Apr 2025
Ashley
This was a cute little area, easy to access tourist spots, great dining. Amazing breakfast
Leisure Partner
10/10
Exceptional
26 Mar 2025
Fiona

Fantastic value, Clean, friendly staff

Fantastic value. Fantastic breakfast with loads of choice. Couldn’t fault it at all for the price we paid. Only thing we really missed was no tea/coffee facilities in the room. Great location to the arena only a few mins walk. All staff so helpful.
Would return back here.
Partner
6/10
Pleasant
26 Oct 2024
debbie
Nice breakfast
Leisure Partner
10/10
Exceptional
16 Oct 2024
Atlanta
We really enjoyed our stay at Marco Polo, and would definitely go back in the future. The location was perfect, and shops and restaurants were walkable. The room was clean and cosy. The staff were absolutely lovely, especially Nicole.
Leisure Friends
10/10
Exceptional
09 Sep 2024
Michael
The property was close to shops and the coliseum.
Leisure Friends
2/10
Poor
09 Aug 2024
Thomas
The AC did not work, it was hotter in the room than outside. Nobody made up our room which was very very small
Leisure Partner
10/10
Exceptional
18 Jul 2024
Robert
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Leisure Self
8/10
Excellent
11 Jun 2024
Judith

Good location

A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Friends_and_family Friends
6/10
Pleasant
04 Jun 2024
Philip
Terrible check in experience - nobody there and unfriendly when did arrove
Leisure Partner
2/10
Poor
25 May 2024
Razeen

Don’t book

The bed was made of rocks ants in our room asked for a cleaner no one came. The toilet was so small you genuinely can’t physically sit down with leg room. Location is amazing but apart from that avoid
Partner
6/10
Pleasant
20 May 2024
Janace
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.
Leisure
10/10
Exceptional
15 May 2024
Anna
Beautiful room. Lots of steps though.
6/10
Pleasant
07 May 2024
Jamie
I was directed by Google to the old Marco Polo hotel however this one has no reception or staff on site (except cleaners at times). I pressed the buzzer and told to go to the new Marco Polo hotel (about 60 metres) to checkin and then come back to the old hotel for my room. Breakfast is also back in the new hotel.
The new Marco Polo hotel is still called Gallery Rooms on Google and other hotel websites. The new hotel looks very nice inside although I didn’t see the rooms.

Unfortunately my room was in the old hotel. Even on the outside it looks dirty and uninviting. The rooms were of a good size but that’s it. Firstly there is a lot of noise both from outside and inside. Secondly the shower is a joke. It is so small and the shower head is a small stream. The room had a fridge with drinks to purchase but the fridge wasn’t on so they were all warm. Who would pay 3 euros for a warm can of Coca Cola? There is no kettle or tea/coffee and not even tissues.

The hotel is a 3 star but at the very low end. To be fair, the hotel was in a convenient location and breakfast was great. However I would recommend booking Gallery Rooms instead.
Leisure Self
10/10
Exceptional
26 Apr 2024
Atul
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Leisure Partner
4/10
Poor
03 Apr 2024
JORGE
The economy rooms aren't so good
10/10
Exceptional
02 Mar 2024
Dusanka
The location was excellent
Leisure Friends
10/10
Exceptional
22 Jan 2024
Brian
Good accommodations, excellent breakfast and value
10/10
Exceptional
14 Jan 2024
Padraic

Pauline Lawlor

The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
STEPHEN DAVID

Nice hotel

Nice hotel
Partner
10/10
Exceptional
13 Oct 2023
Chuxin
Friendly staff and breakfast included
Leisure Family
8/10
Excellent
19 Sep 2023
jeanette

Great location

Great location
Good value, clean quiet and comfortable. Not fancy but very nice. Easy walk to train station
Friends_and_family Friends
10/10
Exceptional
14 Sep 2023
A

Great Base for visiting Verona

The hotel is ideally situated near the Arena square, with local shops, supermarket and restaurants.
A 20 minute walk to the train station, for those wanting to take a train to Venice.
Friendly service, good breakfast. We would give a 3 star plus rating.
Partner
8/10
Excellent
27 Aug 2023
DAVID
Hotel very good location for exploring Verona, downside was our room the bathroom toilet is extremely close too shower making it very hard too use the toilet comfortably. Other people in our group didn't have same issue, but our room the toilet should go where the bidet is.
Leisure Family
8/10
Excellent
20 Jul 2023
Roberto
Check in the depandance is a bit clumsy because road numbers have multiple entries: 6a, 6b, 6c, ...
Leisure Partner
8/10
Excellent
17 Jul 2023
Verified traveler

Two buildings?

Hotel in two buildings 200m apart down the street. Second building just has rooms. Ok for one night but rooms not like the photos. Clean. Close to arena.
Partner
8/10
Excellent
04 Jul 2023
Pablo
Nice although overpriced. The staff was excellent!!!
10/10
Exceptional
05 Jun 2023
Massimo
Awesome location, great staff!
Friends_and_family Family
10/10
Exceptional
02 Jun 2023
Patrick
Thanks to all for service, smiles and everything 👍
Partner
8/10
Excellent
24 May 2023
ROBERT
Good spot for seeing Verona on foot
Leisure Partner
10/10
Exceptional
16 May 2023
S
Our room was spacious and the location of the hotel is amazing!
The hairdryer is terrible but other than that it is a lovely hotel
Friends_and_family Friends
10/10
Exceptional
28 Mar 2023
Andreea
Lovely property and host. Great location, within walkable distance to the city centre and with bus stations available pretty much on the front step. Very clean, and the host was very friendly and helpful, even helping us book a taxi in the morning to catch our very early flights! Will definitely come again.
Leisure Friends
10/10
Exceptional
29 Aug 2022
John
Lovely hotel in the very heart of verona, 5 minute walk to the main square with the ampitheatre.
Breakfast nicee and fresh with a decent choice of foods, staff were attentive and friendly.
Really enjoyed this hotel, thanks for having us
Partner
6/10
Pleasant
06 Jul 2022
Daniel
Pros: walkable to the city centre, clean
Cons: ever been somewhere where you feel like you're an unwanted bother?
Leisure Family_with_children
8/10
Excellent
18 Jun 2022
Donna

Lovely hotel

Nice hotel, close to all the attractions Verona has to offer.
Staff friendly and helpful. Nice breakfast, room had what we needed
Friends_and_family Family
4/10
Poor
14 Jun 2022
Julia

Book this room for breakfast but not to stay.

Staff was nice and friendly. Breakfast was good.
Hairdryer didn’t work. Aircondition was just a fan blowing wind around but not adding cool air. This is required when you get a room under the roof. It was hot. Ok for us adults but not okay for a little baby and a dog.
Dog didn’t cost extra which was good and Baby also. But it was very hot in the room.
The shower didn’t work quite well. Water stayed in it for too long before it was drained so we had to have a break between taking showers.
The shower head was mounted incorrectly so it would fall down all the time.
The toiled was in a little corner in the bathroom and it was not very comfortable. For a 10 year old child no problem but adult size people would have issues with their legs and knees on that toilet.
Friends_and_family Family
8/10
Excellent
15 Apr 2022
Tony
Good position
Partner
8/10
Excellent
30 Dec 2021
David
Check in staff was fantastic. Location of hotel was excellent. We enjoyed the breakfast a lot.
Friends_and_family Friends
2/10
Poor
05 Nov 2021
Alessandro

Rushy check-in, clogged shower, no soap

I was nearly blamed for showing up at 8:45pm, which is when the hotel apparently close the check-in. Let me remind all, it is a 3-starred hotel in central Verona. Nevertheless the receptionist could have at least prepared the key since I was the last arriving customer and she was in an extreem rush. So once done with the admin, she took me to a nearby building (100m away) displaying the same name as the main one and ran away. Room cozy, small and pretty. Shower very clogged and completely empty soap. Good quality breakfast, great croissants. Not happy! Will look for other options in Verona…
Self
10/10
Exceptional
21 Sep 2021
Gaiane
It is a very good hotel conviniently located to everything.
Partner
8/10
Excellent
22 Aug 2021
Rachel

A horrible end to a nice stay

The hotel was nice although the bed was not super comfortable.
On hotel it was written that the City tax was 2 euros for people between 15-25 and for over 25 was 2.50. Given that me and my partner are both under 25 I pointed this out to the receptionist and she raised her voice telling me that I would have to pay 5 euros for the both of us. I then politely showed her the passage on the website where it was explained and she kept insisting the website was wrong.
Partner
4/10
Poor
22 Jan 2020
Verified traveler
Good location, 2 min walk from piazza bra. Room was disappointing, not necessarily as was shown in photos. INCREDIBLY NOISY! Could hear people talking outside our door late at night and in the morning, was very disruptive.
Leisure Partner
10/10
Exceptional
31 Oct 2019
Jennifer

Night in Verona

Hotel was perfect for our needs. Really close to all the main sights, really comfortable bed and helpful and friendly staff.
Partner
6/10
Pleasant
20 Oct 2019
John

Superior room in Annexe

Nice staff easy check in Large room comfortable bed good shower room nice breakfast small attractive room good service problem with heating overcome with provision of heater in bedroom but cold shower room no English television channels bed linen not changed during our five night stay with the exception of the pillow cases no drawers for smalls but large wardrobe
Partner
10/10
Exceptional
16 Oct 2019
Verified traveler
Great situation - not far to Piazza Bra or Castelvecchio .Lovely bedrooms ( in separate building to Reception) and comfortable beds .Wonderful breakfasts .Helpful staff. Recommend this hotel.
Leisure Friends
10/10
Exceptional
07 Oct 2019
Verified traveler
Fantastic location within walking distance to city centre and tourist attractions also only a 15 minute walk to the main train station from where you can get trains to Venice etc. for a day trip. We used the jacuzzi and sauna room too and it was so relaxing with nice Aromatherapy smells and relaxing music. I would highly recommend this hotel and will be back to stay there in the future.
Leisure Partner
10/10
Exceptional
16 Sep 2019
Verified traveler

Would stay again!

I would absolutely stay here again! The location was perfect. Very close to everything you could want to see however situated on a quiet street so you could sleep at night! The staff were welcoming and very helpful and the included breakfast was a bonus. The wifi was also very reliable which is not always my experience when travelling so for a business trip that was very convenient. 10/10.
10/10
Exceptional
22 Aug 2019
Dawn

arco Polo

We were in Italy celebrating our 30th wedding anniversary. Verona was a stunning destination. Close to Lake Garda, Venice etc by train. The Marco Polo was situated close to the centre of Verona. A great base to out time in Verona.
Partner
8/10
Excellent
29 Jul 2019
Verified traveler

Great location

Great location and easy walking into centre. Lots of good food choices nearby. Friendly, helpful staff.
Partner
4/10
Poor
06 Jul 2019
Verified traveler
I did not like that I paid nearly £200 for a room that the safe did not work, the toilet seat had a large chip out of it, the electric sockets didn’t hold the adapter properly and the mirror in the bathroom had seen better days. Breakfast was appalling and I felt sorry for the guy who was trying but they had run out of everything in a tired looking basement. Overall very disappointing and it was the only hotel out of six we stayed at didn’t do anything special for our anniversary. I wouldn’t stay here again and not would I recommend it to anyone else
Leisure Partner
10/10
Exceptional
15 Jun 2019
Verified traveler
Clean well located hotel with helpful staff. Breakfast was a bit of a bun fight but apart from that happy with our stay in Verona
Leisure Partner
8/10
Excellent
02 Jun 2019
Kathleen

Great location. A little hiccup or two

Stay was lovely though checking in was stressful. Though I received email asking for my arrival time no where did it say we needed to reserve a parking spot. Got there at 430 to find no spots left. But the hotel did make room in their garage and it worked out but was not s great way to start the visit off. They need a bigger breakfast room. People were writing and we felt very rushed. Staff very busy! Hotel was in great location making Verona easily walkable.
Family
8/10
Excellent
21 May 2019
Verified traveler
Great location. Quite nice hotel but a bit noisey! Both from traffic driving down cobblestones at the front and people walking in rooms above! But our stay was still pleasant.
Leisure Friends
10/10
Exceptional
05 Apr 2019
Verified traveler
Good location - minutes from the City center - close to good restaurants. Very polite and helpful reception staff
Leisure Friends
8/10
Excellent
23 Oct 2018
Lorraine
Nice hotel with close links to all the tourist attractions.
10/10
Exceptional
03 Oct 2018
Verified traveler
We stayed for two nights and found the hotel (finally) after several hours of looking for it. There is no parking so unloading luggage and finding a public parking structure was a major hurdle.
The Hotel and Staff are very professional and accommodations are
comfortable and attractive. The man who manages the Breakfast deserves honorable mention because he puts in great effort to make sure everything is \"perfecto.\" We really enjoyed our stay. Not so Fun was that we had multiple beggars coming up and asking for money even when we sitting down at an outside café for Lunch. They are not offering any service but just say \"I am also hungry, like you and have no job so I need money.\" Only in Verona did we experience this. It is a big problem!
6/10
Pleasant
14 Aug 2018
Dennis

Everything is nearby, except for the staff

This hotel is in the center of historic Verona, close to just about everything. That was an important seling point. The rooms also looked very interesting, not cookie cut, but that was disappointing. The hotel is in two different buildings. If you are in the building that we were in, the rooms seem less interesting, More importantly, you have to walk down the street to the other building to have breakfast. Sometimes that walk is in the rain. It also means that your building may have no staff at the front desk to provide security and service. We had to go to the other building to report a refrigerator that did not work to our standards. Wiith our second complaint, the refrigerator was replaced late into the evening. Even that did not seem very cold. I think that it was probably too warm even for the Italian preference not to use ice. It did not seem to damage the insulin we carried.
Partner
10/10
Exceptional
22 Jul 2018
Yolande
Lovely room. Great location. Excellent choice of food at breakfast
10/10
Exceptional
15 Jul 2018
Hanry
Nice hotel. Thank you.
10/10
Exceptional
11 Jul 2018
Verified traveler
Lovely boutique hotel in a good location. Friendly and helpful staff
4/10
Poor
01 Jul 2018
mark

Disappointing hotel close to the centre

On arrival at 2.30pm staff pleasant and helpful.
Given room 1 which was in the reception area. On entering the room noticed one of the light fittings was at a wierd angle and only 1 bulb working on closer inspect you could see the wires and there was a big gap between the wall and fitting. Touched the light Fitting and the whole fitting fell only to be held up by the wires. Went to reception who said they would get someone to look at it but no apology.
On returning to our to our room around 6.30pm some had changed the bulb but the wires and fitting where in the same position and turned on. I went to reception to be told that the electrician would be at the hotel at7pm to rectify the issue. At 8pm he arrived and we left him to sort the fittings, again no apology from anyone.
The room was extremely noisy due to the reception staff and guests talking at reception,the traffic coming up the narrow road of cobbles and the entrance door to the hotel squeaking every time it was opened and the door slamming hard due to the weight of it. So not much sleep for us during our 3 nights.
Generally the staff where helpful and polite during our stay and very helpful sorting our transfer back to the airport.
Breakfast was adequate and staff serving breakfast very friendly and accommodating.
The city is amazing and the opera was spectacular at the arena de Verona.
8/10
Excellent
27 Apr 2018
Verified traveler
Great location. Parking is
Convenient and very secure.
10/10
Exceptional
09 Apr 2018
Verified traveler
We found the reception staff very helpful and pleasant. Our room was very comfortable and quiet.. A small armchair, a rug each side of the bed and a little more shelf space in the bathroom would have added to our comfort. Nevertheless the room was excellent.
The breakfast had a good choice of food and fresh fruit and yogurt.
Partner
8/10
Excellent
03 Apr 2018
MJ

Nice hotel - close to the historical centre

Marco Polo is a nice hotel close to the historical centre and the major transport links. The staff were also friendly. We stayed in the modern building just down the street from the main hotel. This wasn’t an issue for us, and the WiFi connection there was fantastic. However, it did mean there were no staff around in the evenings.
10/10
Exceptional
25 Feb 2018
Simon

Quiet hotel location, just away from main areas.

Very friendly staff including very child friendly to my daughter too. Very accomodating. Very helpful. Speak English but understood my limited Italian! Modern clean stylish room. Kept very clean every day. Great breakfast.
10/10
Exceptional
02 Dec 2017
Tom

Great stay in Verona

Well located for all attractions wonderful breakfasts to start the day very helpful concierges room very comfortable and cleaned superbly each day. Quiet area but with access to great restaurants one with over 75 pizza choices and others with more varied menus. Definitely recommend highly.
Partner
10/10
Exceptional
28 Nov 2017
Elliot

Lovely Hotel in a great Location. Fantastic value

A nice hotel, with a building either side of the road.
When we arrived the lady on reception was polite and welcoming, as well as offering us free cake, water a juice, a very nice touch for a 3 Star.
We asked what to do and where to eat in the area and we had some great recommendations, including 2 family run restaurants where the food was spectacular, and the price was too.
The room was really comfortable with a good size TV. Only channels in English were news, but we were in Italy and not there to watch TV, so not an issue.
Also has free wifi.
Bed was huge and comfortable, with pretty modern bathroom.
Our shower did have a faulty shower seal meaning some water came out onto the floor when showering, but we have informed them now and it will likely be fixed.
They gave new towels everyday which was also a nice touch.
Breakfast is SERVED UNTIL 11AM. Absolute winner. No getting up hungover at 8:55 to squeeze in some food. They also deliver the breakfast to your room FREE if you ring and order before 9AM. Really great service.
Overall it was a lovely hotel in a really fantastic area. All staff encountered had time for you and a smile on their face which really goes a long way to making your stay that much nicer.
If we end up back in Verona we would definitely stay there again!
Thanks Marco Polo Team.
Partner
10/10
Exceptional
13 Nov 2017
Dean

Great Hotel

We had a Superior Double Room overlooking the street. Checkin was fast and easy and a great experience.
8/10
Excellent
03 Nov 2017
Anthony

Good location , fair price.

Good location 5-10 min walk to the Arena , Room clean , comfy bed & decent bathroom.
Little odd to have to go across the road for breakfast ... but we didn't mind.
Partner
10/10
Exceptional
26 Sep 2017
Manuela

Cute, clean hotel

It was amazing! Small, cute hotel with very friendly staff :) Perfect for a day in Verona!
Partner
8/10
Excellent
21 Sep 2017
Marisa

Great location!

Location is the best part. Small room, small bathroom, breakfast ok.
Family
10/10
Exceptional
08 Aug 2017
Francis

Nice stay

The location of the hotel give us easy access to the main points of interest of the city. Room was specious. We had access to a private balcony. The breakfast offers many choices ( hot and cold ). No problem with the wi-fi.
10/10
Exceptional
16 Jul 2017
Cathie

Small friendly very convenient hotel

Lovely staff, clean rooms and good breakfast, ideally situated for walking around Verona and going to the opera at the arena
10/10
Exceptional
13 Jul 2017
Robert

Marco Polo Review

Fantastic Hotel, Five minutes walk from centre of Verona and arena. Very helpful staff. Good buffet breakfast. Quiet comfortable room.
Partner
10/10
Exceptional
06 Jul 2017
Verified traveler

Adorable

So much character. Adorable room. Great lovation.
8/10
Excellent
06 Jul 2017
Robin

Worth a visit.

Places like Verona that have history sometimes lack amenities. The Marco Polo has all the amenities except parking. Well, it has parking if you book it but while booking it wasn't clear whether you had booked or not. We hadn't. However,it was the only negative thing about our stay.
The hotel location is great, the staff knowledgeable and helpful and the hotel itself full of character.
Of course, we were in Verona for opera and it might be said that our perspective was skewed because of that but it isn't so. If you want to be in Verona, not for the opera, the Marco Polo is a good place to stay.
One minor niggle: no coffee making facilities. This is a pet moan of mine but a lot of hotels in Italy don't provide them. They ought to, really.
Overall, though, a great little hotel, friendly and comfortable. Definitely recommended.
Partner
10/10
Exceptional
17 Jun 2017
Verified traveler

Fantastic

Very accomodating. Friendly staff. Great neighbourhood. Clean and comfotable. No issues:)
Partner
10/10
Exceptional
02 Mar 2017
Svet

Nice hotel

Nice hotel a step away from the city center and arena
8/10
Excellent
25 Dec 2016
David

Convenient and clean

Very clean, great location, buffet breakfast included was a good way to start the day.
Partner
10/10
Exceptional
03 Oct 2016
Verified traveler

Romantic room

Cute hotel really romantic room. Great location walking distance to the arena and restaurants
8/10
Excellent
30 Aug 2016
Verified traveler
The bathroom was dissappointing in that it did not have a bath. And the shower had a problem with the shower head. I could not move it downwards to suit my height. It was stuck
Family
10/10
Exceptional
27 Aug 2016
wilma

romantic break

Lovely hotel in convenient location, special trip for husbands birthday
Partner
8/10
Excellent
13 Aug 2016
jon

Excellent location to explore Verona from

Great location, just outside the busy part of the city but a 5 minute walk to the arena and the centre of Verona. We were in the annex which is a 30 second walk from the main hotel. The room was very comfortable and clean, with air conditioning for the hot August weather. Breakfasts were in our building and were delicious. Located on a quiet street.
8/10
Excellent
03 Aug 2016
Verified traveler

Good location

The staff on reception where very helpful, the staff in breakfast room where even more so.
Th hotel room we had was very clean and serviced every day even Sunday,
The location for the arena at Verona could not have been better.
10/10
Exceptional
01 Aug 2016
Eugene

Good coliseum location

Great location if you are going to the opera
Partner
10/10
Exceptional
28 Jul 2016
Verified traveler

Brilliant place

Cosy and close to everything. Nice staff. Plan to visit again.
10/10
Exceptional
15 Jul 2016
Coonie

cozy, romantic spot near the Arena and downtown

It was perfect, cozy and comfortable. The bed linens were high quality, the bathroom was immaculate, and the bedroom windows had nice shutters. There was a good breakfast served downstairs, and it is worthwhile to make use of the spa services if you have the time.
Most importantly the location is excellent for experiencing all that downtown Verona has to offer, including the Arena and many shops and restaurants. We would definitely recommend seeing an opera at the Arena (even if you are not \"opera people\"). There is no need to pay for the expensive seats close to the stage. You will see just fine from the upper levels and it is a great experience.
And for those with a short amount of time in the city, the sightseeing bus will give you an overview of all of the major sites in the city and you can get on and off as you please.

Cons: No ice machine or water dispenser available in the lobby during hot summer months.
No juice or milk in the mini fridge, and not enough water.
Partner

Location & surroundings

Hotel Marco Polo
Via San Antonio, 21, Verona, Italy

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Hotel Marco Polo

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