Best Western Park Hotel

8/10

Excellent

26 Apr 2026

Joe

Breakfast menu was what I expected

Family

4/10

Poor

25 Apr 2026

Joe

Scary location with a lot of crime. Outdated hotel that smells. I had to switch rooms because the toilet would not flush. Window AC units barely worked and small hard bed. Elevator would scare you and the so called breakfast you could not eat. Foreign owned and this is the same in most foreign owned hotels. They don’t keep it up and they all use the cleaning solution that stinks.

Self

4/10

Poor

20 Apr 2026

Qing

The carpet is not clean. The breakfast is poor. Wi-Fi is very weak.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Stacie

The old building was cool. Room was not clean. Hair in the shower and the carpet was very ripped and stained.

Partner

2/10

Poor

10 Apr 2026

Robert

The Internet did not work and I was on a business trip. The hotel argued with me and made me pay for a night to cancel even though I was only there three hours. The hotel is dated and has small rooms. It was centrally located and had a parking lot in back.

Self

10/10

Exceptional

05 Apr 2026

Robert

Everything was perfect

Partner

10/10

Exceptional

29 Mar 2026

Karen

Bed was comfortable. Room clean. Only stumbling block was the heater for the room. Is a window unit and would shut off and on frequently thru out the nite

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Stanley

Na

Self

8/10

Excellent

21 Feb 2026

Jerry

Very nice hotel. I was actually impressed. Clean room, very nice building inside overall, and friendly staff. Room was a little pricey for one night in my opinion. But it all worked out for being in town for a concert that night.

Partner

2/10

Poor

16 Feb 2026

Michael

Arrived, the room was dirty, with stains on the headboard, door was broken. asked for another room, they were booked. They told me that they would refund my money, but I have been denied the refund. Currently still trying to get my refund. I would not recommend this hotel. It is very old! Stay Away!

4/10

Poor

04 Feb 2026

Lauri

Not very welcoming upon arrival. Just took info and gave to card … no explanation of area, wifi, breakfast, fitness room, etc. Light switch kit is for room didn’t work. Bathroom sink backed up. Toilet paper holder broke. Holes in bath towels. TV remote didn’t work and when I used the TV buttons, there was one working channel. No channel guide. The MOST annoying, however, was the dumpster emptied right outside my room/window at 4:46am. I could not get back to sleep. Not a restful stay at all. When I left, nothing from person at front desk. Will not stay here again.

Business Self

8/10

Excellent

26 Jan 2026

Drew

Room was clean and spacious but heater was noisy.

Leisure Family

10/10

Exceptional

26 Jan 2026

Andy

The room was clean and generally functional. Breakfast was decent but not great.

Family

2/10

Poor

20 Jan 2026

Robert

Hotel room had a bad oder, dirty towels in bathroom, fridge didn’t work properly. Vending machine in lobby did not work and desk person could only get one bottle of water out. We left after one night.

Partner

10/10

Exceptional

20 Jan 2026

Jay

N/a

Business

4/10

Poor

29 Dec 2025

Dale

The only thing good about this place is the bar/restaurant bar owners, the owner of the hotel are no help and really rude, but the owners of the bar/restaurant it’s self, open there place, with love and kindness. We have stayed there 4 times now. I can till u it’s not because the hotel,it rundown and need some real love. it became we really like the owner of the bar/restaurant.

Leisure Family

8/10

Excellent

28 Dec 2025

Tamyra

The parking in the back felt unsafe. The grounds were dirty

Leisure Family

4/10

Poor

20 Dec 2025

peter

Very tired hotel

6/10

Pleasant

19 Dec 2025

Marlene

If you know you have a guest staying, please make the room comfortable. We walked into a room that was 48 degrees. Turn on the heat/ ac for your incoming guest.

Partner

8/10

Excellent

14 Dec 2025

CHRISTOPHER

Nice, clean , quiet room.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Robert

The bar was great super great staff.The staff of the hotel was amazing.The room was a little dated with some rips and tears and the wallpaper, but it was a good place would definitely go back

Leisure Partner

8/10

Excellent

11 Dec 2025

Jeremy

Convenient location. Reasonably peasant budget hotel. Rooms need renovation.

8/10

Excellent

07 Dec 2025

John

Clean room

Friends_and_family Friends

6/10

Pleasant

12 Nov 2025

Kevin

We checked in and the room was spacious and warm but when checking around the beds I found a golf ball, a BB gun pellet, some random plastic items and another travelers invoice from a different Hotel from May of this year. I had requested sheets and a blanket for the bed in the pull out sofa and they never arrived. The breakfast had some tiny muffins and 2 pancakes available. There was a staion that I think had Eggs and Bacon in it but was empty and I dont think it was going to be refilleed even though vreakfast was suppose to be available for another hour. Also the elevator did not work either. There is a nice bar in the basement o fthe hotel which we did enjoy.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Joanne

We did not have breakfast at the hotel but did have dinner and drinks at the underground bar and the food was good and the atmosphere was fun.

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Dianne

It was

10/10

Exceptional

31 Oct 2025

Ahmad

Nice place to stay

10/10

Exceptional

27 Oct 2025

Heidi

Quick walk to Park, restaurants and Robins Theater.

8/10

Excellent

27 Oct 2025

Sue

Restaurant bat next to hotel was great.

4/10

Poor

26 Oct 2025

Martha

Bar and restaurant was great, but they needed more help. Those two young ladies were hustling and did a good job considering the large amount of customers. Breakfast would have been ok if the food was hot. Eggs had cheese in them-- wish they were plain.

Leisure Partner

6/10

Pleasant

23 Oct 2025

Karin

Hotel was clean but dated. At first I thought the sheets were stained but upon closer inspection there were sections that were threadbare so they looked grey instead of white. All 4 pillows were lumpy. When I checked in the desk person didn't look me in the eye once. This was an average hotel. Clean but not very comfortable. The location was perfect for my road trip.

4/10

Poor

21 Oct 2025

Renee

The lobby, hallways and our room all smelled of pot. The room numbers were missing and the hallways were confusing and not clearly marked. The person that checked us in was kind but we had to correct things multiple times. Look elsewhere.

2/10

Poor

20 Oct 2025

Mark

Very noisy area both inside and outside of hotel, elevator non operational, staff weren't helpful. No shower water pressure, windows and closets falling apart. Not a good place to sleep.

Leisure Friends

4/10

Poor

05 Oct 2025

John Yianni

The room was clean but it didn’t feel like it. It felt a little run down. Half the outlets worked. And the elevator was broken during my stay.

Business

6/10

Pleasant

04 Oct 2025

Jack

Room had not been cleaned well.

I found socks on the floor from a previous guest and debris underneath the tv stand.

I’m really not sure the sheets had been changed.

Business Self

6/10

Pleasant

03 Oct 2025

Jennifer

The idea of using an old building in a downtown area was nice. However, the property was in poor condition and not well maintained. I am sure the building does mot meet code for fire safety. The check-in was ok, but not very helpful. Probably will not stay again.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Don

Pillows need updated. Some pieces of furniture in the room need repaired or replaced.

8/10

Excellent

16 Sep 2025

Susan

Staff was professional, room was clean, very cool old building. Hot and cold breakfast.

Leisure Friends

8/10

Excellent

12 Sep 2025

William

It cost to much for the location. But over all it was alright.

Leisure Family

8/10

Excellent

12 Aug 2025

Erin

The area around the hotel just felt a bit unsafe z its older appearing but otherwise was clean

Leisure Family_with_children

6/10

Pleasant

21 Jul 2025

James

I liked that the property looked historic. I would have liked to have seen the hotel history showcased. There was some, but not for a history buff. The attendants were polite and courteous

I did not like the view from the hotels (West side) was the garbage container areas for several buildings.
Limited towels.
No clue where to throw our garbage out (for 4 days and 3 nights).
Problem getting coffee, everything seemed to be stored down or up stairs. You had to wait for attendants to go get coffee from another floor.
Would prefer not to stay here again. But would stay if nothing else available.

10/10

Exceptional

21 Jul 2025

Kristi Hoffman

Convenient to downtown; the back parking area is a bit sketchy. Wonderful bar with a great menu and friendly staff downstairs!

Leisure Partner

6/10

Pleasant

20 Jul 2025

kimberly j

H

10/10

Exceptional

14 Jul 2025

Verified traveler

This facility is definitely a step above other Best Westerns I've stayed at. I had a situation at my apartment, leak upstairs that came into my bathroom. It was nice to not have to deal with issues at this hotel after dealing with them at home. The breakfast was good. Bed was comfortable and the room / bathroom were well kept and clean.

Self

4/10

Poor

14 Jul 2025

Chaithanya

Building is really old - but it has a at

2/10

Poor

14 Jul 2025

Verified traveler

Don't do it

Did not stay overnight. Left within 3 hours. Will never return

Business

6/10

Pleasant

13 Jul 2025

Elizabeth

Empty hotel, no restaurants or places to go to close by. Room was hot and musty upon arrival and didn’t really cool off.

8/10

Excellent

12 Jul 2025

Dawn

Facility has been updated. Rooms nice. Location isn’t the greatest. Breakfast was okay.

Leisure

10/10

Exceptional

03 Jul 2025

Lori

Breakfast was ok- coffee was delicious. Beautiful historic hotel

Leisure Partner

4/10

Poor

30 Jun 2025

Charles

Hotel not being maintained

Have been here a number of times for family times. However, many things at the hotel do not work properly. the elevator works but is creaky and groans, several guests commented on it while riding in it. Our room toilet rocked on its base, same for my brother's room. We had maintenance man come to correct ours. He said there was nothing he could do. Wrong- toilets are supposed to be firmly mounted to the floor. The pop machine in the lobby didn't work, the printer in the business center didn't work, the oatmeal machine in the breakfast area didn't work. The breakfast selection was very slim, probably just enough to pass the Best Western inspection. The key cards didn't reliably open the entrance to the parking area. Bathrooms in the lobby area work locked shut so you had to go to your room for the bathroom. The last time we were here all of these items were not an issue. Next time we come to town we will book elsewhere.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

John

It was a nice older hotel

Partner

2/10

Poor

05 Jun 2025

Carl

I liked that the hotel had availability. When all other hotels were booked. I booked the room for 5 people. And they only gave 2 towels. The laundry didnt have soap, even to purchase. The response to that was to deal with it until tomorrow. No extra pillows in am entire hotel?

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Sandra

Great

Partner

6/10

Pleasant

01 Jun 2025

Pat

Room needed a better cleaning Toilet was used and not flushed😖. Floor needed a better vacuuming. Lots of stray hairs in bathroom

Self

6/10

Pleasant

01 May 2025

Bruce

Big sign in the parking lot seems to indicate cars are not safe when parked in the lot. Torn carpet in the room. Lacking towels in the room. Electrical outlet falling out of the wall near bed table. Funky smell in the room. Weak snd unreliable wifi.

Business_and_leisure Partner

4/10

Poor

28 Apr 2025

Lucinda

Our tv remote wouldn’t work, our telephone didn’t work, there was mold in the bathroom and the floor mat by the shower was all ripped up with holes in it. Throughout the night I was hearing alarms, ringing and we were the last room on the hallway so I didn’t get much sleep

Leisure Partner

8/10

Excellent

22 Apr 2025

Joanne

I found the property overall to be clean. The staff was friendly and helpful. I was a little disappointed to have to search form floor to floor to find an ice machine that worked. West & Main restaurant a block away was very good. The Underground Lounge downstairs was lots of fun. I was not impressed with the breakfast. The fruit should have been tossed days ago.

Leisure Self

8/10

Excellent

15 Apr 2025

Patricia

Great place to stay because we could walk to everything and especially the venue for the concert. The staff was very eager to please us!

Leisure Friends

2/10

Poor

15 Apr 2025

Quionna

Room looked nothing like the pic online too many steps and a bad area overall with a bar downstairs that had too much going on

Leisure Family_with_children

10/10

Exceptional

09 Apr 2025

Ruben

Stay at Best Western Park

Check-in was a breeze. Room was clean. Staff was excellent. Breakfast was simply but good.

Self

8/10

Excellent

29 Mar 2025

Frederick

Here again

3rd time here . Perfect location near concert venue. The only complaint this time was very little hot water or water pressure. This had not be a problem in our other two stays

Partner

2/10

Poor

16 Mar 2025

Douglas

Never made it in the door
Not in a nice looking area. Nowhere to park on street near hotel to check in to get access key to rear parking lot.
Wound up getting another hotel across town. Lost our money on this hotel but definitely worth it to not have to stay there.

Leisure Partner

8/10

Excellent

09 Mar 2025

Dan

Nice hotel right downtown

Mattress need replace our was next to impossible to get comfortable on.

Park area was a little sketchy.

Partner

8/10

Excellent

23 Feb 2025

Kim

The Rock Arena experience 🎤

It is a beautiful hotel close to a lot of restaurants and Robin’s theater is walking distance. Our room was very quiet and relaxing. Check in/out was very easy. Staff was very friendly. Had some difficulties with the TV and lost $30 in food because didn’t realize the refrigerator was turned off. But with that said, I would highly recommend this hotel.

Partner

10/10

Exceptional

23 Feb 2025

CHRISTOPHER

The hotel was very nice but the King room we had did not have a sofa bed that Expedia said it did.

Leisure Partner

2/10

Poor

22 Feb 2025

Tammy

Disappointed

We reserved a room back in December for a night for a concert. Very disappointed because the TV and the refrigerator didn't work and in the first room so they upgraded us to a double King and the TV didn't work in that room either until the front desk person came to the room and had to fix it and it took forever. The shower had issues too. Rooms were clean but too many issues for a return stay.

6/10

Pleasant

18 Feb 2025

C.

The room was weird. There was a jetted tub, but it was super old (didn't risk it) and the room was laid out in a strange way. The floor of the bathroom was raised to accommodate the tub, but that resulted in an odd layout to navigate in the middle of the night.

Leisure Family

10/10

Exceptional

11 Feb 2025

Kip

Awesome

My stay was great

Self

10/10

Exceptional

03 Feb 2025

Ruth

Very clean, lots of shops near by

Leisure Partner

8/10

Excellent

02 Feb 2025

Jennifer

Quick check in, no signal on the TV

Check in was fast, which is what we needed because we had a concert to catch. The TV in the room didn’t seem to have any connection or signal was the real only complaint.

Partner

10/10

Exceptional

18 Jan 2025

Jess

Overall great stay. Room was clean and mattress comfortable. Parking accessible by key-card after check-in, but there is a parking area out front for check-in and unloading.

Leisure Self

4/10

Poor

13 Jan 2025

Reiko

This property is more reminiscent of 1985 as opposed to 2025. It looks very old and outdated, the television in the room is the size of a small computer gaming monitor, and there wasn't any housekeeping done to our room. We came back in the evening to an unmade bed, the trash overflowing with our dinner containers from the night before, and the towels we left in the shower for replacement still there with no fresh towels to replace them. The key card also did not work to access the parking lot. I cannot recommend this hotel.

Leisure Family_with_children

8/10

Excellent

04 Jan 2025

sandra

The hotel was old. room was clean but carpet smelled.
All in all 50. 50. Good for the night. Breakfast was good,
Neighborhood seemed questionable too. View was nice square with Xmas lights was nice.

Leisure Self

4/10

Poor

04 Jan 2025

Becca

Liked location; however, felt unsafe because there were several people snooping around the property entrances and parked cars in the dimly lit parking area at night.

Business_and_leisure Family

6/10

Pleasant

22 Dec 2024

Verified traveler

Seem better days

I’ve stayed at the hotel numerous times over the last decade or so. It is really starting to show wear and the desk staff could not be less interested in their job. Just sitting there on their phones.

Business

8/10

Excellent

14 Dec 2024

Teri

This is just around the block from the Robins theatre...that was very convenient..restaurant/pub downstairs.
Only issue I noticed was a big stain on the top sheet when I turned down the bed...that was rather disgusting. Fortunately I had 2 queen beds so I slept in the other one. I left a note for housekeeping and told them they need to dispose of that sheet!

Leisure Self

8/10

Excellent

25 Nov 2024

Brigid

Close to the concert hall we were going to.

Leisure Family

8/10

Excellent

17 Nov 2024

Verified traveler

good though some things didn't work

I really liked the room, large, high ceilings, good view from floor to ceiling windows, modern clean bathroom, well decorated, fun bar in basement. Unfortunately key to parking lot required multiple trips to desk. TV issues were resolved. Breakfast not so hot. Machines kept breaking down.

Friends_and_family Family

2/10

Poor

10 Nov 2024

Verified traveler

Convenient location; needs updating

Our room was nasty. There was a dirty black sock laying on the floor, there was used soap still in the shower, and the bed was old and hard. There’s a bar near the hotel that we could hear in our room on the third floor. This hotel is conveniently located by the Robbins Theater, so it’s too bad it’s not better maintained.

Partner

10/10

Exceptional

04 Nov 2024

Alexander

An amazing historical hotel, with a great restaurant in the basement! Highly recommended!

Friends_and_family Family

6/10

Pleasant

25 Oct 2024

Frederick

The room was clean, and the bed was comfortable. Parking was easy. But despite ample room size, there was no desk or table - no place at all to do work. So if all you want is a place to crash for a night, five stars. But if you expect to sit in your room and knock out some work, not possible in my room.

Business_and_leisure Self

10/10

Exceptional

25 Oct 2024

Janice

Wonderful experience

It was awesome . We got to visit the Underground Lounge then on the elevator we met the band we just saw at the Robins Theatre. So it was special enough for the band . That says it all .

Partner

10/10

Exceptional

16 Oct 2024

Amber

Work trip, restaurant was nice, rooms comfy. Would stay again. Staff helpful and nice.

Business

10/10

Exceptional

15 Oct 2024

NEDRA

i loved the fact that they had the Underground, their restaurant and bar on site, all we had to do was walk down the stairs, didnt have to be out in the cold and the wind. Had great food and drinks.. Awesome staff and friendly people!! Would stay again in a heart beat. breakfast was ok.

Leisure Family

10/10

Exceptional

12 Oct 2024

Diana

The staff is pleasant and professional.

Leisure Self

10/10

Exceptional

11 Oct 2024

Thomas

Great property that is much nicer than it looks on the outside. Excellent service and a great/bar restaurant on the basement level!

Business Self

10/10

Exceptional

30 Sep 2024

Julie

The property is close to plenty of shopping and eating establishments. The room was clean and reasonably priced. We choose this hotel whenever we visit.

Leisure Family

6/10

Pleasant

29 Sep 2024

Ryan

Baggage carts have brokem wheels. Also the AC was very loud. It was a little hard to get a good night sleep. It otherwise served a purpose. I had a little hesitancy with leaving things in car. The area is a little run down and the parking lot is just open instead of garage, but i didnt have any breakins. I may look at other places next time i have to stay in the area, but if i had to stay here it would be alright.

Leisure Self

8/10

Excellent

28 Sep 2024

Gail

Nicer on the inside than expected. Was clean & neat. Has a unique parking & man at desk/ check in was not helpful about how to get to parking lot. Not friendly. Vending was very low.
However, lady at the complimentary breakfast was very nice & polite. I have never met anyone as nice & thoughtful as her!!

Business_and_leisure Family

10/10

Exceptional

22 Sep 2024

Eric

The property was very clean and well taken care of, given the mid-city location. The breakfast area was immaculately clean and well stocked. Better taken of than many of the more expensive options. The employees were extremely accommodating and friendly. I would definitely stay at this hotel again.

Leisure Self

10/10

Exceptional

14 Sep 2024

Fred

Why I would come back.

Nice and clean all the way around the hotel.of super friendly staff. Cool place to hang out in lounge and really good eats.

Self

8/10

Excellent

13 Sep 2024

Matthew

I prefer boutique hotels, which BW is not. However, this property was converted from an historic hotel and is conveniently located in a walkable area featuring some hidden gems: Urban Tap & Distillery, Cafe Mocha, West & Main, Modern Methods Brewing (must see), etc. The Courthouse corner 2-queen BR we had was spacious and comfortable with a nice view of the park across the street. Warren OH itself is an interesting mix of rust belt decay with pockets of quiet urban renewal and an appealing riverwalk w/ parks. Hotel also features a large basement bar and pool table gaming area. Our 2 bartenders were helpful, friendly and accommodating. The woman attending to the continental breakfast bar (standard but decent fare with ample variety and choices) was extremely helpful, welcoming and hospitable. She even opened the juice machine for me after-hours when I briefly peaked in during clean-up. The next morning she checked on guests who were eating and offered to bring food directly to tables and bus dirty dishes. I'm certain these are not part of her job description...it's not a full service dining room. I have 4 complaints/suggestions: 1. Ensure the vent fan is operational in each guest bath; 2. Upgrade the lobby to be more inviting; 3. Improve front desk hospitality (it was functional but not particularly welcoming or knowledgable about the town); and spruce up the alley between hotel and neighboring bldg which leads to exclusive parking. Overall, I'd be happy to stay again.

Leisure Friends

10/10

Exceptional

31 Aug 2024

Jeff

Hotel is a beautiful old property. Room was small, cozy for a single traveller. high ceilings, crown molding. Lobby area was beautiful as well. Old, with charm. Left too early for the breakfast. Right in town square, unfortunately the surrounding area blighted with nothing to do after dark.

Business

8/10

Excellent

11 Aug 2024

Janet

At first I thought it was a dump but it’s just a very old building. The outside is not inviting at all. Once we were on our way to our room, we really appreciated its architectural beauty. Staff at front desk and breakfast were very nice and helpful.

Leisure Family

8/10

Excellent

11 Aug 2024

Elizabeth

The building could use a little updating. Room and hotel overall were somewhat clean but could have been a little cleaner, the toilet seat in my room didn’t look like it got cleaned good enough. The location is good as far as proximity to restaurants/bars nearby but the area seemed a little unsafe especially at night.

Business Self

6/10

Pleasant

04 Aug 2024

Adency

Parking did not seem very secure. The elevator was scary to ride. Fruit offered at breakfast was bruised and definitely not fresh. Pancake machine did not work well.

Leisure Family

4/10

Poor

31 Jul 2024

Monica

The building that the hotel is in is really cool. The area has a couple places to go out or grab coffee at that are on the same block, which is fantastic. I recommend Club Michael for drinks/dancing, and Nova Coffee for coffee/food. The actual hotel room is outdated, and smelled horrible. It looked mostly clean, but then the closer we looked the more mold we saw. Mold on the AC unit, mold under the bathroom sink. That’s what was making the room smell so bad. The guy at the front desk wasn’t super nice but oh well. The breakfast was okay, and the woman working the breakfast area was really sweet. I really wanted to like this hotel, because the building is historic, it’s right across the street from a park, and it’s close to my mom’s place so it would be so convenient for me when I am in town visiting my mom, but it was just not good. I don’t want to smell and breathe in mold the entire time I’m in my room.

Leisure Partner

4/10

Poor

27 Jul 2024

Stephanie

Location is very convenient, and I liked the idea of staying in a historic building. I was booked into a room that was not what I reserved. I reserved a room with 2 queen beds and a pullout. Was given 1 king bed and a pullout.) the room was filthy. Pubic hairs in the bathtub, visible dirt and dust on many surfaces, including bathroom counter, microwave, tables/desk. There was no iron in the room. When we asked for one at the front desk, the man insisted that there is an iron in every room. We insisted there was not one in our room. The man resisted just getting us an iron and was rude and condescending. That same man gave us 3 room keys that did not work. Each of the 3 we received one-by-one — as in, he kept replacing the non-working key with another non-working key. There are additional, smaller details, but these are the most egregious. Unfortunately, we will never stay at this hotel again. The combination of the filth and the problematic front desk receptionists was enough to deter us and convince us it’s worth the extra drive time to stay somewhere in Niles.

Leisure Family

8/10

Excellent

25 Jul 2024

Tim

Hotel was updated and in good condition. Good variety of breakfast options and quality is very good as well.

6/10

Pleasant

22 Jul 2024

India

Sai spoke down to us when we were having trouble with the parking gate. He spoke as if we were incompetent when I reality, two of the cards were faulty and did not work at the gate or the door. That is no way to speak to ANY guest. You never know what someone is going through. We were in town for a funeral, so having this interaction soiled the whole experience at the hotel even though Sai apologized after I told him we did not appreciate how he spoke to us and that is no way to talk to anyone.

Leisure Partner