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Holiday Inn Express Youngstown West Austintown

Youngstown - OH · United States

5555 Cerni PlaceView location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Location9.2/109.2
Neighborhood8.4/108.4
Quality10.0/1010.0
Value9.0/109.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Youngstown West Austintown

Stay with us at our Award Winning Holiday Inn Express & Suites Youngstown West! Exceptional service and impressive amenities are what makes this IHG Torchbearer Award winning hotel a perfect stop on your travels to the Mahoning Valley.

With the most convenient location in Youngstown, business and leisure travelers alike will enjoy close proximity to I-76, I-80, I-680 and the OH/PA Turnpike.

Business travelers enjoy short commutes to esteemed businesses such as Lordstown Motors, Lordstown Energy Center, Vallourec, & AT&T. With 1150 sq ft of event space able to accommodate 70 people, audio/visual equipment and a world-class staff, we have all you need to host your next banquet or business meeting.

Leisure travelers can also enjoy the many attractions the Mahoning Valley has to offer. Whether visiting family at YSU, events at the Covelli Center, or trying your luck at the newly built Hollywood Gaming Racino, there is no shortage of things to do.

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Guests will enjoy the option of having two shopping districts, the Eastwood Mall & Southern Park Mall, as well as a phenomenal selection of restaurants. At the Holiday Inn Express Youngstown West we are committed to ensuring 100% guest satisfaction, and go the extra mile to earn it.

From the moment our guests walk in, we want them to feel at home. From the free Wi-Fi, Fitness Center, indoor heated pool & whirlpool, to a sundry shop for those items you forgot.

Located in Austintown, Holiday Inn Express & Suites Youngstown West - Austintown by IHG is a 2-minute drive from Hollywood Gaming Mahoning Valley Race Course and 9 minutes from Fellows Riverside Gardens.

This hotel is 6.9 mi (11.1 km) from Eastwood Mall and 7.4 mi (11.9 km) from Youngstown State University. Make yourself at home in one of the 86 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austintown?

This hotel has 1496 square feet (139 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Hollywood Gaming Mahoning Valley Race Course 1.4 km / 0.9 mi
Our Lady of Lebanon Shrine 5.9 km / 3.7 mi
National McKinley Library 6.2 km / 3.8 mi
Cedar Lake 7.8 km / 4.8 mi
National McKinley Birthplace Memorial 8 km / 5 mi
Mill Creek Park 10.2 km / 6.3 mi
Fellows Riverside Gardens 10.3 km / 6.4 mi
Putt-Putt & Batting Cages 11 km / 6.8 mi
Eastwood Mall 11.1 km / 6.9 mi
Eastwood Field 11.1 km / 6.9 mi
Regal Boulevard Centre 11.8 km / 7.3 mi
Meander Golf Course 11.8 km / 7.3 mi
Youngstown State University 11.9 km / 7.4 mi
Stambaugh Auditorium 12.2 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • Number of floors (main building): 3
  • Double rooms: 45
  • Suites: 23
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
Show 33 more facilities & services
  • Car hire
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Casino
  • TV lounge
  • Hot tub
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Housekeeping
    • Toiletries
    • Desk
    • Satellite TV
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Youngstown West Austintown

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Youngstown West Austintown

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 Bedroom • 30 m²SUI.2B
    SUITE TWO BEDSPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    SUITE TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Youngstown West Austintown

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Youngstown West Austintown

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Youngstown West Austintown

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
8.4 /10
Quality
10.0 /10
Value
9.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Mandy
Our room was fine and the staff were nice. Unfortunately the hotel was under renovation so the elevator and pool were out of order. Had to carry our luggage upstairs to the third floor. Staff did make us aware upon checking in but it was too late in the evening at that point to switch hotels. I’m sure the hotel will be nice once the renovations are completed.
6/10
Pleasant
20 Jul 2026
Denise
The man that checked us in was efficient, but not personalable at all. After he checked us in to the 3rd floor he casually mentioned the elevator was broken. 3rd floor... no elevator. Other than ant crawling up the wall the room was clean and comfortable. The breakfast was very good. When we checked out and mentioned the hassle of the broken elevator the clerk was surprised. She didn't know. Yeah, we didn't either.
Partner
10/10
Exceptional
13 Jul 2026
Robert
Excellent service
Partner
4/10
Poor
07 Jul 2026
Hollis
The bathroom was very rundown. There were mildew stains on the old tile, black mold on the wallpaper and someone else’s hair accessories on the side of the bathtub. I reported this to the employee at the front desk who responded that she would “let them know”.
Partner
10/10
Exceptional
03 Jul 2026
Samuel
Clean, quiet
Self
2/10
Poor
29 Jun 2026
Arunraj
Staff not friendly during breakfast. Wrapping up before breakfast time.
10/10
Exceptional
19 Jun 2026
Barbara
Kathy at check in was fantastic; professional and very helpful. Hotel was convenient to the I. Easy on, easy off!
Self
2/10
Poor
15 Jun 2026
Steph
Room was dirty. There was a banging noise just outside the second story window all night long. There were stains on the bedding. The bathroom was grimy and moldy.
Friends
10/10
Exceptional
06 May 2026
David
Friendly and helpful staff; clean and updated amenities and decor; proximate to multiple eateries; relatively good price. Everything you want and need for a safe, nice place to stay while traveling.
Partner
10/10
Exceptional
19 Apr 2026
Tara
Great staff, convenience, good breakfast
4/10
Poor
21 Mar 2026
Joshua
Hotel was dirty and noisy and
6/10
Pleasant
10 Mar 2026
thomas k
The property is dated. Stained carpets in the hallways. It just looks like it needs a total makeover! There is a renovation taking place on the third floor. I just wanted to get out of there!
6/10
Pleasant
26 Feb 2026
Amy
Room was dirty on arrival. Dried old food on phone, chairs and table. Carpet was stained and room had an odor. Front desk changed our room, second room was average. The pool area was not maintained well on deck, along with hot tub broken with yellow tape around. We called the day before to book and see if everything was working with a response of yes. That was not the case. Staff was friendly, hotel needs
10/10
Exceptional
17 Feb 2026
James
Staff was amazing!
Friends_and_family Family
8/10
Excellent
27 Jan 2026
Monica
Helpful staff
8/10
Excellent
26 Jan 2026
Joyce
Front desk clerk was extremely helpful and cheerful.
10/10
Exceptional
18 Jan 2026
Marva
The room was spotless & comfortable. Josh at the desk was very friendly. Kevin is not friendly & has a very smart mouth. I really don’t know how he has a job there.
Leisure Family_with_children
2/10
Poor
17 Jan 2026
Kaitlyn
Well first of all there was trash behind the chair trash in the microwave before we even got there. It was a 6 person room and we had 6 people in it. They told me after I payed for 2 nights that after the first one we weren’t allowed in the pool only 2 people were. I asked how much to add them they said they couldn’t I said okay how much for another room they said it’s not in their best interest to rent me another room. I said this is a 2 star hotel and as I was walking away the manager told me I had 15 minutes to leave. I didn’t get a refund. I was treated by every staff member very poorly, they also had full twisted tea cans on there cleaning carts that they were drinking while working. Do not waste your money, go across the street
Friends_and_family Friends
10/10
Exceptional
14 Jan 2026
Aalliyah
Clean room, amazing breakfast, and wonderful service. Rebecca was so kind and attentive!!
Business Self
10/10
Exceptional
05 Jan 2026
Jim
Clean room, friendly staff
Friends_and_family Family
2/10
Poor
03 Jan 2026
Kimberly
Pool was way too cold. Other than that it was very nice
8/10
Excellent
01 Jan 2026
Austin
Nice room with comfy beds.
Partner
10/10
Exceptional
29 Dec 2025
Jana M
Josh checked us in and could not have been more kind and welcoming! He was professional and efficient, and he truly made us feel like we were his only customers. He really made us feel appreciated!
Partner
8/10
Excellent
28 Dec 2025
Chengjian
staff and breakfast
Leisure Family
10/10
Exceptional
24 Dec 2025
Sadia
Great ! 100% recommendation
Leisure Family_with_children
10/10
Exceptional
12 Dec 2025
Neil
Room was clean and comfortable.
Room attendants were helpful, professional and courteous.
Front desk staff (especially Kathy) were helpful, knowledgeable and friendly.

Opportunity for improvement:
Room lighting needs improvement.
Leisure Family
10/10
Exceptional
07 Dec 2025
Jose
Clean room,staff courteous
Business
2/10
Poor
03 Dec 2025
Phillip
This property is not clean, at all. Walking off the filthy elevator, the carpets in the hall were completely soiled with very visible stains everywhere. Once in the room, the bathroom was something from a low grade motel. Don’t think about having the temp in the room to your liking as it is controlled by management. I could have paid just a few more dollars a night and stayed elsewhere, and I will next time.
Business Partner
8/10
Excellent
02 Dec 2025
Psyche
Bfast has not much selection, no jams for my bagel! No oatmeal!! Carpet looks old in d room
Leisure Partner
4/10
Poor
23 Nov 2025
Kathleen
Mold in bathroom, stained carpet, hallway smelled strongly of pot. Definitely not staying again
Family
6/10
Pleasant
15 Nov 2025
Amy
The reviews of this hotel did not jive at all with what the hotel actually looked like. The floor in the elevator was in bad shape and the carpet in the hallways and in our room were badly stained. Upkeep of the room could have been better. The breakfast was marginal-my husband had a sausage patty that was as hard as a rock.
Partner
10/10
Exceptional
10 Nov 2025
Susan
The room was very nice and clean
Leisure Partner
10/10
Exceptional
29 Oct 2025
Laura
Room was clean and quiet. We enjoyed the breakfast as well.
Leisure Family
10/10
Exceptional
27 Oct 2025
Ahmad
Clean property and close to truck stop, and good breakfast
8/10
Excellent
26 Oct 2025
Deborah
Decent bed, quiet, very clean.
Very worn out carpets and furniture.
Partner
4/10
Poor
26 Oct 2025
rob

No Casino Shuttle

Was told there was a casino shuttle that was not try staff said hasn’t been a shuttle for 5 years. That was entire decision to book here.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Bette-Jeanne
I did not have breakfast
10/10
Exceptional
18 Oct 2025
Zachary
Nice staff and easy to check in
10/10
Exceptional
18 Oct 2025
Mario
Very friendly front desk staff
Breakfast was very good and they had turkey options which I appreciated. First hotel I was able to eat breakfast meat at since I don’t eat pork and have not experienced other hotels that offered an alternative
Partner
6/10
Pleasant
16 Oct 2025
BRIAN
Dated carpet with stains, Grout in bathroom not clean
Partner
10/10
Exceptional
12 Oct 2025
Kevin
Did not eat
Leisure Family
4/10
Poor
10 Oct 2025
Porter

Marginal Experience at Best

breakfast, barely edible, Service none, 1 cookie left at 5pm and no more available. no recognition on arrival, refusal to five a receipt until other person came to correct and say I was paying on premisis and they could print me a receipt. Wow, so many other times and never these problems. totally dated facility but mos of the staff was friendly.
Business
10/10
Exceptional
03 Oct 2025
Scott
Clean, close to highway and very friendly staff. Room could use a little updating.
Leisure Family
10/10
Exceptional
27 Sep 2025
Amanda
Super friendly check in staff; comfy beds & clean room; quality products provided
Leisure Self
6/10
Pleasant
23 Sep 2025
Kathleen
I’ve stayed at quite a few Holiday Inn Express and this was not up to par. Carpets were stained. Vent in bathroom was dirty. Air conditioner was very loud. But it easy to access from the highway and the staff was nice enough. We were only there for 10 hours but I wouldn’t book again. The breakfast was good.
4/10
Poor
22 Sep 2025
Erica
The room was loud and dirty.
Self
10/10
Exceptional
22 Sep 2025
Robert
The amazing service we get while being checked in. This was some of the best customer service we have experienced.
10/10
Exceptional
16 Sep 2025
Becky
Convenient, easy to get to, nice property.
Check in with the staff was informative and friendly.
10/10
Exceptional
30 Aug 2025
Mary
Everything was great
Leisure Family
8/10
Excellent
30 Aug 2025
Steven
Pros: The staff was nice, the breakfast was ok.
The beds were comfortable and clean. The towels were clean and nice.
Cons: The carpet is worn, stained, & way overdue for replacement. The bathroom is also in desperate need of updating. The sink was cracked; the toilet seat was loose.
Leisure Partner
8/10
Excellent
24 Aug 2025
Sheila
Love your beds and pillows!
Leisure Partner
8/10
Excellent
18 Aug 2025
Nola
Front desk staff was great, friendly and professional.
Leisure Self
8/10
Excellent
16 Aug 2025
James

Nice, clean, comfortable, poor breakfast.

Nice and clean and reasonably priced. Breakfast was below average. Arrived at 930am for breakfast that ended at 10am and there was next to nothing left. Asked if they could refill the waffle batter and they said it wasn't worth it for one or two more guests. Oatmeal was done, a few muffins and cereal left. Otherwise a nice spot.
Friends_and_family Family
6/10
Pleasant
11 Aug 2025
Paul
Carpet in my room was stained in various areas. Elevator had laminated flooring that was damaged from water and was not the proper flooring for an elevator. Breakfast was dried out and I was there at 630am after it was put out at 6am. Coffee was good though.
Leisure Family
8/10
Excellent
06 Aug 2025
John
Good hotel
Leisure Family
6/10
Pleasant
16 Jul 2025
Mark
First, all of the staff members we encountered were very professional, helpful, and nice. Now, the facility needs to be updated desperately. The rugs are stained everywhere. The walls in the rooms have marks and are dirty. The bathroom tub was dirty and the walls were dirty as well. I purchased Lysol wipes and cleaned the tub myself. Stairway rugs were so dirty and stained.
Leisure Family
2/10
Poor
12 Jul 2025
Charles

Never Again

This is the first HIExpress that was nasty. Filthy hotel. Carpet is most likely original carpets, beds and chairs in the room. I have a picture of the carpet.
Business
6/10
Pleasant
05 Jul 2025
Sherri
Ok for price point. The worst coffee I have ever tasted in the buffet area! Overflowing outside trash can.
Leisure Family
10/10
Exceptional
25 Jun 2025
Tammy L
Staff was very helpful and friendly. Breakfast room was very large and great selection.
10/10
Exceptional
25 Jun 2025
Michael
The receptionist was great
2/10
Poor
17 Jun 2025
Jessica
It was dirty
Leisure Family
10/10
Exceptional
16 Jun 2025
Randy
This was a great place to stay. Our last hotel was nothing to even comment about. This one made up for that. Our check in person was fantastic and very friendly.
Partner
6/10
Pleasant
11 Jun 2025
Jeff
The Room did not seem to be cleaned very well. The walls had significant dirt/stain build up on them. Not sure if the property is just older or if house keeping was having a bad stretch. Checked bed thoroughly as we always do for any unwanted friends. Glad to say didn't find anything suspicious however one of the beds had some crumbs in it still. There are plenty of other options in the area to stay. I advise doing so.
Leisure Family_with_children
10/10
Exceptional
06 Jun 2025
Nicole
Good location. Surrounded by gas stations and lots of food options. Very easy check in. Free parking
Leisure Family
6/10
Pleasant
27 May 2025
Qiaofeng
It’s okay for the price. The hallway, elevator, and staircase were all dirty. We had a suite with an extra sofa bed, which was very thin and uncomfortable.
Leisure Family
6/10
Pleasant
26 May 2025
Mark
The breakfast was very good. The sink in our room didn't drain properly and the shower body-wash dispenser was empty.
Leisure Partner
10/10
Exceptional
22 May 2025
Jesse
The check in was quick and easy, room very clean
Leisure Family
10/10
Exceptional
02 May 2025
Tangela
I appreciated the welcomed arms and the great hospitality
Leisure Family_with_children
10/10
Exceptional
12 Apr 2025
William
Pleasant stay
10/10
Exceptional
09 Apr 2025
Douglas
thanks
10/10
Exceptional
21 Mar 2025
Samuel
We were on the top floor (5th or 6th) and while our room was clean and nice, the hallway had a very strong smell of weed. Other than that, was good.
Leisure Partner
10/10
Exceptional
07 Mar 2025
Roza
Everything was great. Front desk very welcoming. Clean and comfortable rooms. Breakfast was served early with good selections. Happy we booked this hotel.
Leisure
10/10
Exceptional
23 Feb 2025
Toni
Great for our overnight stay. Good breakfast. Friendly and helpful staff.
Leisure Family
6/10
Pleasant
23 Feb 2025
Tisha
The room was not that great at all couch had dirty Stainnz on them and the rooms where small microwave door u had to slam the door tv was small as heck
Leisure Family
6/10
Pleasant
22 Feb 2025
Joseph
Water
Business Partner
10/10
Exceptional
14 Feb 2025
Erin
Loved that the pool was open from 6am-11pm!
Leisure Family
10/10
Exceptional
10 Feb 2025
Robert
Stayed for work. No complaints. Just as expected.
Business Self
4/10
Poor
16 Jan 2025
Timothy
The front staff was rude and impersonal. The hotel was dirty. Carpeting in the room was dirty, a foul smell in the bathroom, a leak in the ceiling. Stayed only one night and that was too long.
Business Family
10/10
Exceptional
04 Jan 2025
Patricia
good
8/10
Excellent
02 Jan 2025
John

Good staff, tired property

Good check-in. Very attentive and helpful desk clerk. The room reflects the rather dated and somewhat tired condition of the property. The heater had an annoying tick-tick-tick when it ran, not loud enough to keep us awake but annoying.
Partner
2/10
Poor
28 Dec 2024
Andrew

Be cautious

The room has very dim lighting. The mattress is not comfortable at all. The fixtures in. The bathroom have rust on them
Friends_and_family Family
6/10
Pleasant
24 Dec 2024
wade
Average at best
Leisure Family
8/10
Excellent
21 Dec 2024
KAREN
The window heater ran all night long..thermostat wasn't working..No one slept at all.
6/10
Pleasant
16 Dec 2024
Donna
There was water left in the ice bucket and no plastic liner for the ice bucket.

Some of the breakfast items (sausage patties and cinnamon rolls) were over-cooked and dry.

The price was reasonable.
Leisure Partner
6/10
Pleasant
14 Dec 2024
Daniel

Eh

First room hadn’t been cleaned.
Next was was just fine
10/10
Exceptional
14 Dec 2024
William
Everything about my stay was excellent.
Leisure Self
10/10
Exceptional
10 Dec 2024
David
Above average breakfast. Quick hot water in shower. Clean. Comfortable
8/10
Excellent
07 Dec 2024
Bill
Good location and the room and bed were very comfortable.
10/10
Exceptional
04 Dec 2024
William
NO
8/10
Excellent
30 Nov 2024
Laurie
Convenient to shopping and restaurants.
We were in room 338. Sink faucet and toilet need attention.
Leisure
10/10
Exceptional
28 Nov 2024
Ben

Great hotel

We stayed Wednesday night into thanksgiving so there was no room service. There was breakfast thanksgiving morning. The front desk was friendly, efficient and helpful. The hotel was clean. We got a large room that comfortably held our family of 5.
Friends_and_family Family
4/10
Poor
27 Nov 2024
Kaye
This was definitely a, \"you get what you pay for\" stay. I have to say I was really disappointed because I like Holiday Inn, I've stayed at several. The staff was the best part. They were friendly and went above and beyond to make us comfortable. Even with their friendliness, the reality is, this hotel has seen better days. The carpets in the rooms, hallways, and stairwells are beyond filthy. We moved from one from because of mold in the bathroom. In another room there was extensive water damage on the ceiling. The bedding was also dirty and stained. If you like workinh out there are a few treadmills and resistance bands but not much else. The pool looked okay but we didnt use it. Breakfast was ready promptly in the morning but I was honestly turned off by the cleanliness of the rooms to focus on eating.

I don’t claim to know how the hotel business works but either close this location or do renovations immediately. I would never give this place a 10/10. I don't know how you could.
Leisure Family_with_children
8/10
Excellent
12 Nov 2024
Mary Kay
Clean, convenient. Breakfast lacked whole grains—only white bread, bagels, English muffins, etc.
4/10
Poor
27 Oct 2024
Jon

Old hotel

This is an old hotel that has been refurbished. Bathroom really showing its age. Caulking was old and dirty. Mold growing on caulking in several places.
The breakfast buffet was the worst I have seen in a Holiday Inn. It was not busy, yet there was no sausage or scrambled eggs in the containers. Pancake machine had no batter. Only two cold cinnamon rolls available.
I would not stay here again.
Partner
10/10
Exceptional
08 Oct 2024
DAVID

DJW

Elevator clean, halls and room clean, breakfast area clean...all good! Minor problem getting kwys to work with room door, front desk handled well
Friends_and_family Family
6/10
Pleasant
30 Sep 2024
George
Ive always enjoyed my stay here, as Ive stayed here before, but this trip, the hotel needs to be updated. Dirty carpet and old tables. I hope they make these upgrades. I cant say enough about the hotel staff, being so professional and friendly on checking in! They were great!
10/10
Exceptional
22 Sep 2024
Raymond
Bella was great at check in 👍
Partner
6/10
Pleasant
15 Sep 2024
Glen
Everything was good except the breakfast. We only had it on our last morning. It was supposed to be open until 10am and we were there around 8:30. Omelets were gone and never refilled. There was very little other egg left. Pancakes were empty. Cinnamon rolls were gone and the attendant switched off the heating lamp so I knew they would not be bringing anymore. For what we paid for this property (high in my opinion) the breakfast was very disappointing.
Leisure Family_with_children
10/10
Exceptional
08 Aug 2024
Patrick
Overall grate stay
10/10
Exceptional
16 Jul 2024
Martaysia
The African American lady who checked us in was very pleasant and professional. We loved how clean the props was, the pool was amazing. We loved our view, the guest laudry and our breakfast was delicious. Would highly recommend for comfort, leisure or business!
Leisure Family_with_children

Location & surroundings

Holiday Inn Express Youngstown West Austintown
5555 Cerni Place, Youngstown, United States

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Holiday Inn Express Youngstown West Austintown

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