Best Western Plus Silverdale Beach Hotel

4/10

Poor

11 Mar 2026

Kelly

Staff was nice clean rooms but not sound barrier between rooms could hear all noise from people above. If you want quite go stay some were else or you'll hear the toilet flush the people stomping across the floor and the shower running. I will not stay there again .

8/10

Excellent

11 Mar 2026

STACEY

The staff were particularly helpful and very nice. The breakfast was delicious. I rated 2 areas as \"good\" rather than \"excellent\" because the property is under renovation.

Self

2/10

Poor

08 Mar 2026

Jo

I am unable to rate any of the amenities because we didn't stay. We booked a handicap accessible room only to find out, upon arrival, they didn't have one. No phone call, email or text before we got there. We spent the next 4 hours calling and driving around the area trying to find a room. We ended up staying 30 minutes away (rather than 5 minutes) from the hospital I was having day surgery at the next day.

Friends

10/10

Exceptional

03 Mar 2026

Stephen

WiFi was good. The breakfast knocked it out of the park again!

Friends_and_family Family

4/10

Poor

26 Feb 2026

Larry

Room was at 63 degrees f. It was 11:30pm by the time we got more heat. The fireplace was out of order!, so no ambiance and no heat. Finally got extra blanket, then got too hot and woke up and had to get rid of extra blanket. The hotel gave a $30 refund, but told me it has to be refunded through Expedia.

Partner

10/10

Exceptional

25 Feb 2026

Steve

Staff was courteous and professional very helpful the ladies working in the dining room area for the free breakfast or courteous professional kept everything clean and they were helpful. Brought my toes to my table for me when it’s done. Will definitely keep this spot in mind on my next vacation.

10/10

Exceptional

18 Feb 2026

Katrina

Clean. Great breakfast. Staff was great.

Family_with_children

10/10

Exceptional

09 Feb 2026

Rhea

Yes clean awesome service. Toliet over flow in our room. But otherwise ok. Pool was closed

10/10

Exceptional

06 Feb 2026

Kelvin

The room was fine. There were two large holes in the bathroom wall about the diameter of my index finger. The light switch for the vanity light was tricky to get the light to stay on. Emma at the breakfast buffet was A++++. She was the most courteous, friendly and helpful person. Her personality brightened my mornings.

Leisure Self

8/10

Excellent

05 Feb 2026

Teresa

Staff was all very friendly and nice. We didn’t know restaurant was under construction and closed down when we booked it.

Leisure Family

8/10

Excellent

02 Feb 2026

Sharon

Nice room, some noise issues with plumbing and HVAC but theyre remodeling so understandable. Very nice breakfast bar and Emma, food mgr, was great. Would definitely stay again assuming the remodel is done.

2/10

Poor

01 Feb 2026

Sharee

The PLACE was GREAT it was EXPEDIA that was the issue. We had to check out a day early and EXPEDIA refused to refund us for one day. that just isn't right.
Best Western is great. Expedia is not so great

Leisure Partner

10/10

Exceptional

31 Jan 2026

Erin

Location is great

8/10

Excellent

31 Jan 2026

Joel

Breakfast was excellent. The pool was nice and large. Staff was friendly. Everything looked nice in the room except in bathroom area there were some screw holes in the wall where I think the towel racks used to be, it detracted from the fanciness - made it look a bit unfinished.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Dearius

Good

8/10

Excellent

18 Jan 2026

Jessica

They upgraded our view, which was awesome. Great staff. Beds not 100% but hotel was in the middle of renovations. Great location.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Lavell

Love it

8/10

Excellent

13 Jan 2026

Michelle

The staff at the front desk were all kind, courteous, helpful and had genuine smiles on their face which was much appreciated, the room was clean, but it smelled of smoke, and had a cigarette burned in the curtain. The breakfast was okay. Nothing special but we appreciated it none the less. The room with the view was spectacular.

4/10

Poor

11 Jan 2026

Chris

Our first room was messy and the tub was disgusting. Fireplaces doesnt even work. Wont be coming again.

Leisure Partner

2/10

Poor

07 Jan 2026

Blaine

They notified us the Saturday before our stay that the hot tub is down, the pool was down, then we got there and let them know that that's the one thing we really wanted! So they did upgrade us! We came down later that day and we wanted to enjoy the restaurant and the martini lounge only to learn that they were both closed down! This was not noted on their website had it been we would not have booked this place! But the staff was very sweet they were very nice the room was nice The view was nice! But the amenities was all a total fail!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Charles

Overall, great weekend stay.

10/10

Exceptional

02 Jan 2026

Patrick

Clean rooms better than most breakfast and friendly staff

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Sandi

Clean room, friendly breakfast staff, complimentary espresso machines.

Leisure Pet

4/10

Poor

23 Dec 2025

Austin

The balcony door was really drafty and I could hear wind coming through it all night long. There was a plug in that was not safe it pushed in to the wall when I tried plugging my phone cc after into it. The floor above us was extremely loud and squeaky when the people in the rooms were walking on it. Not the best experience

Friends_and_family Family

8/10

Excellent

17 Dec 2025

George

Good clean room and very good staff. One thing that should be communicated is that they only have one wheelchair available so it may be in use when you arrive. This is true for all hotels and not just the Best Western. In fact, due to liability issues, some facilities do not have wheelchairs.

Business Partner

8/10

Excellent

13 Dec 2025

Mary

Clean room, nice breakfast with great staff, good location

Leisure Family

10/10

Exceptional

11 Dec 2025

Ralph

YES

Leisure Partner

6/10

Pleasant

08 Dec 2025

Deborah

The hotel is undergoing renovations and my room hasn't been renovated yet. There were holes in the bathroom wall where towel rods had been.
The paint fumes in the elevator were stifling.

Leisure Self

10/10

Exceptional

08 Dec 2025

Debora

Room was spotless and Breakfast was great!

Friends_and_family Friends

6/10

Pleasant

07 Dec 2025

Stu

Room was great. Staff was awesome. Breakfast was one of the better and more upscale continental breakfasts I’ve seen and eaten. Pool access and maintenance need a lot of work. As an amenity I search for, I expect both to be clean and in good working order, at this property neither was the case. Hot tub heater was not working, but the tub had water and power. No sign. Anywhere. People found out the hard way the entirety of our 4 night stay. The pool was heated to almost hot tub temps but looked like it hadn’t been shocked in quite some time. Needless to say, we paid for a hotel with a clean and functional pool and hot tub, we got neither. This is all after you trek to the basement and walk a creepy hallway to the pool area. Maintain it or close it. Take it off of your amenity list. If you don’t care about the pool area, this was an absolutely wonderful stay with great staff, an awesome hot chocolate machine, and some most excellent fresh baked cookies in the evening. They are also VERY pet friendly. We travel with 200lbs of dog and the staff were wonderful along with more than enough room to exercise your furry fam.

Leisure Pet

8/10

Excellent

28 Nov 2025

Gary

The hotel is going through a renovation. It's a great place to stay but there were some challenges. There was an issue with no hot water (they messaged us ahead of time), the hot tub was broken, the restaurant was closed for renovation, and they changed all of the 3rd floor matresses while we were there. This was not the fault of the staff and they were amazing. They gave us a discount. We will stay there again because it was nice. It will be great when it is renovated.

Partner

6/10

Pleasant

27 Nov 2025

Kelly

Staff was friendly and close to downtown silverdale

Leisure Self

4/10

Poor

26 Nov 2025

Alta

The hotel had no hot water (we were notified of it the day we were to check in and we were offered a 30 refund, or a chance to cancel with no fee). We were initially told we would have to change rooms after one night - then put us in a different room. The room we did have smelled horribly like musty wet. The carpets were wet - so wet they soaked our socks completely within minutes. The wall paper was peeling. There was gum stuck on the blinds. The light in the bathroom was not completely working - and would flicker on/off the entire time. The hot tub wasn't working. They were doing renovations, and started painting in the hallway outside our door at 7:30 am.

Business_and_leisure Friends

6/10

Pleasant

23 Nov 2025

Kenneth

workers were hanging around the front desk and chatting with the desk staff. It was a few minutes before they realized that actual customers were waiting to check in. The lady behind the desk finally asked for our information and barely looked at us during the entire check in. Not a professional experience at all. The shower head in the room has a very loose connection, and the plug in the tub was impossible to move at all... so it slowly filled up and slowly drained. The design of the soap dispensers is useless - it keeps breaking open just by pushing for soap. They should be replaced with something more modern. The place is being renovated so I hope that these kinds of things will be updated. Breakfast was typical and they had a good selection. The bar was out of service for renovation. The location is hard to beat. Right on the water with wonder views and good walks available and with transportation links to the Seattle airport and around right out front. But there are only lower chain restaurants in walking distance.

Leisure Partner

4/10

Poor

18 Nov 2025

brian

Simple breakfast but good

8/10

Excellent

16 Nov 2025

Terry

Yes its always great

2/10

Poor

16 Nov 2025

Mikiko

No hot shower water or sink water. This was miserable.

6/10

Pleasant

12 Nov 2025

Prinnakarn

need more cleaning inside a room.

Leisure Family

8/10

Excellent

10 Nov 2025

Anne

hotel is a bit run down but the hotel is extremely quiet, great black out curtains and good breakfast in the am. They seem to be in perpetual construction and we had limited hot water for showers because of the construction. However the staff was excellent and kind, comfortable mattress and room temp.

Leisure Family

8/10

Excellent

04 Nov 2025

Janet

I had a good stay.

Self

8/10

Excellent

02 Nov 2025

Tara

Staff was amazing and exceptionally nice. King room with view was very spacious. Bed was comfortable. We weren't able to enjoy the breakfast, but did peak in to see what was served. It looked really good and a wide variety of breakfast foods to choose from. The hotel is undergoing renovations. Our room seemed as though it was still being worked on. All of the towel racks were removed from the walls in the bathroom which left us with 1 hook on the door to use and a bunch of big holes in the walls. The air return filter above the bathroom sink area was caked with dirt. Lastly, one of the mornings we had no hot water. Overall though, I would most likely stay here again for convenience and cost. I'm sure after the renovations it will be even better... And cleaner.

Friends_and_family Family

4/10

Poor

01 Nov 2025

Jeff

Food was in the hallway, there was trash on the floor in the room, and the room was filthy.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Vicki

Breakfast was wonderful and the staff was incredibly friendly and helpful

Leisure Family_with_children

10/10

Exceptional

21 Oct 2025

Sheila

The staff was so very friendly, helpful and welcoming. From the staff member who checked me in, the amazing hostess/waitress during breakfast, the cool servers/bartenders from the restaurant and the staff member who checked me out... I appreciated the chats and conversations! If I come back to visit my son, I will definitely stay at Best Western plus in Silverdale again!! Thank you guys for your hospitality!!!

Leisure Partner

4/10

Poor

20 Oct 2025

Noel

Had no hot water all day. Very inconvenient. Front desk seemed to not want to hear complaints.

10/10

Exceptional

16 Oct 2025

Deborah

Clean room comfortable bedrmmh

Business Family

4/10

Poor

16 Oct 2025

Noel Marvin

Booked for their pool but it was under renovation for the longest time.
Lots of whole on bathroom wall , carpet smells like pee

Leisure Family

2/10

Poor

13 Oct 2025

Jonathan

Under construction non working elevator no hot water to shower loud upstairs tenants till 230am

Self

6/10

Pleasant

12 Oct 2025

Mark

Staff was great, but beware: This hotel is undergoing extensive renovations—consequently the pool and hot tub are closed, and there are numerous details in the room, particularly in the bathroom, which have not been addressed (including: holes in the plaster where a towel rack might once have been, leaking faucet stem which leaked onto the floor, toilet not flushing properly, ratty carpet in the room).

There is no mention of the construction on the listing. Staff said it’s been going on for over a year. If we’d known that the pool and hot tub were closed, we would’ve gone to a different hotel.

There was also no hot water for showers, both morning and evening, and we heard staff radio maintenance that the hot water heater was not working.

The complimentary breakfast was excellent; the breakfast staff were friendly and helpful.

Oh, and just to be nitpicky, the pillows were straight up awful—asked the front desk person if there might be alternative options and was told that, “the pillows are new.” Seriously, used a rolled towel instead!

Business Partner

10/10

Exceptional

12 Oct 2025

Kevin

The Staff was pleasant and friendly.

Leisure

8/10

Excellent

10 Oct 2025

Cynthia

Love our room and the view. Balcony, fireplace and spa tub. Water was in room for tub was not hot. Barely warm. But everything else was good. Hot water, would have been excellent.

Leisure Partner

8/10

Excellent

08 Oct 2025

Kim

Mediocre

My room did not have hot water, only lukewarm. The bed was comfortable. I was very disappointed that my balcony view was obstructed by the roof of the floor below. I was not made aware of construction that was ongoing prior to my stay. The hotel staff was not terribly friendly, the woman acted like me using Hotels.com was an insult to Best Western. There were ashes and cigarette butts in the track of the sliding glass door. There were holes in the walls in bathroom where maybe towel holders had been. This hotel came highly recommended and I do not feel it lived up to what I was told prior. I will say that the breakfast offered was good.

Self

2/10

Poor

07 Oct 2025

Victoria

Room had thick dog smell. Jacuzzi closed.

4/10

Poor

07 Oct 2025

Shannon

The staff was friendly and the room was clean, but the disclaimer that they were under rennovation was an understatement. One elevator was out of order, and there were capped off wires in the lobby in addition to the stated inaccessable amenities. My room felt clean and safe, but the water was barely over warm, the heating system was extremely loud, the hall light took a long time to turn on and the bathroom light fixture and towel racks had been removed but bare holes were left in the wall. At $185 per night this was sorely over priced.

Self

10/10

Exceptional

06 Oct 2025

Jerry

The staff at the breakfast room was very personable and helpful. Daisy and Emma were very friendly.

Business_and_leisure Partner

4/10

Poor

05 Oct 2025

Pedro

Pool and jacuzzi were not working, facilities were really run down/under construction. No warm water in our shower!! It felt like an overpriced motel with nursing home vibes. Really bad value for the money.

Leisure Family

2/10

Poor

05 Oct 2025

William

The phone inside the hotel room wasn’t working. There was no hot water. We were told that we could have a new room the next day. And that we would have a refund for the first night but we never received a refund for the first night, even though we had to take a cold shower. The bathtub wouldn’t even keep water when plugged. The maintenance person couldn’t even fix it.

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Fran

Our ground level courtyard room had a lovely walk out sliding door onto the grassy yard.
The building was nice except the construction going on in the lobby made check in very loud and awkward. They made up for it with fresh cookies so no love lost 💕🍪

Leisure Family

4/10

Poor

27 Sep 2025

Bill

The air conditioner in our room was not controllable. IT was either on at 65 or not at all. You could turn the temp up but it seemed every time we did it got colder. The fireplace in the room was non functioning. There were no screens on the patio doors so we could not leave those open to cool off the room without letting in all the bugs. The pool was broke down as well which we found out after the long walk to the pool area. The sign on the door said under maintenance. Several hours later we asked the reception instead of going down the to the basement and all the way down 2 long hallways where the pool was. At that time we were told the pool was closed until the following week. Signs in the elevator would have been nice.

4/10

Poor

27 Sep 2025

Amanda

Ehhhh

The lobby was a safety hazard look like there was a lot going on and a lot of fixing up the place with no signage or anything , my room did not feel clean I pretty sure I was bitten a few times from fleas and or bug bites :( the sheets was dirt or had flea dirt on them , for a beach hotel it was t what I expected I’m definitely disappointed, not sure if I’ll be back

Partner

8/10

Excellent

25 Sep 2025

Terri L.

They were doing some renovations. Was not a problem. Was sorry the Jacuzzi was not working for the week plus I was there. Gladly the pool was very clean and cool. Staff was wonderful. They were very helpful and looked after our needs. I really loved the breakfast every morning, staff there were helpful and kind. I really loved my stay at this hotel.

Business_and_leisure Family

8/10

Excellent

21 Sep 2025

Richard D

Renovations going on right now.
And the lights in the bathroom are weird. Light goes on when you walk in but then it goes off in a few minutes.

8/10

Excellent

21 Sep 2025

Attiim

Waterview was beautiful

8/10

Excellent

20 Sep 2025

Ronald

Hotel is under renovation so some areas are torn up. Complimentary breakfast buffet is very nice.

Business

10/10

Exceptional

18 Sep 2025

Pamela

Renovation is in process. Should be updated and nicer when finished

Leisure

6/10

Pleasant

16 Sep 2025

Daniel

I stayed at this hotel for two nights and ran into a major issue with ants in the room. The first night, after leaving some food on the table for a few hours, I came back to find a large trail of ants going back and forth to it. I cleaned everything up and thought it was handled, but the next day the same thing happened again near my laptop and desktop. On top of that, the subfloor by the balcony felt soft and squishy, like it was rotting. The location is nice, but the building is clearly older and has a serious bug problem that needs attention.

Business Self

10/10

Exceptional

16 Sep 2025

Dennis

Best western in Silverdale, Washington

This hotel was easy to access was very clean. Check-in was easy. The staff was great. The food was good.

Partner

8/10

Excellent

14 Sep 2025

Christopher

Good service

Friends_and_family Friends

10/10

Exceptional

14 Sep 2025

Lorelei

Staff very friendly & will to help. The breakfast was great with the various choices you could make. Rooms were comfortable & roomy. Really like the 24 hrs coffee/tea availability in the lobby area. Looking forward to staying there again in a future trip.

Partner

10/10

Exceptional

08 Sep 2025

Harley

We will be back!

This hotel is amazing! I’m glad I made the last minute switch to Best Western. Super clean, staff were friendly and attentive. Huge shout out to the breakfast attendant helping an older gentleman with the waffle maker. My kiddo loved the pool! The room was spacious (and clean) and we enjoyed the view from the balcony. We definitely plan to be back!

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Verified traveler

Dog barking down the hall. Hard to find an allergy friendly hotel so my eyes itched the whole time.
The lounge was closed when we were told it would be open.

Partner

2/10

Poor

07 Sep 2025

Lori

Arrived to find property is being renovated. Lobby in disarray. Waited at the front desk for 10 minutes before anyone showed up to check us in. That single person was only one on duty. I specifically chose this hotel because it said they have a restaurant and lounge. At check in when I asked which way to the restaurant we were informed that a cook hadn’t shown up for his shift and the restaurant would not be open. We asked if the lounge was open … nope because apparently it can’t open if there is no food to serve. Right when I walked in to the room to use the bathroom noticed several dark hairs on the bathroom floor. If we hadnt of driven over 12 hours the last 20 hours we would have left. Very unfortunate for us and horrible for the property and Expedia should have reported the hotel was under remodel. We would NOT have chose this hotel !!

Leisure Partner

10/10

Exceptional

04 Sep 2025

Robert

Enjoyed our stay.

4/10

Poor

02 Sep 2025

Karianne

There was no hot water, the hot tub wasn’t working, and the pool was freezing cold, as cold as ocean water and you could not warm up in it

Leisure Family_with_children

4/10

Poor

02 Sep 2025

Dan

Check in was smooth. Staff was amiable & pleasent.
I was given a \"water view\" room I requested.

Room was cold, could not manage the thermostat, we just turned off the appliance.
\"Water view\" was the top of the covered pool space. Not ideal.

Returned late evening to find no hot water, I figured it was due to some late night showers, didn't report to ft. Desk.
A small dog across the hall was yapping for a long time, again no report to management.
We slept in, then found no hot water at all for morning showers.

Overall, a property under under construction upgrades. Very dated, overnight desk employee was extremely busy, condition of property does not justify the price. Not up to standards.

Leisure Partner

2/10

Poor

01 Sep 2025

Danielle

I asked several times for more blankets, towels and kleenex. I was told by the same person more than once they would bring it to our room and they never did. My kids both had a cold and it would have been nice to help are for them but instead I ended up going out and purchasing the things that should have been provided.

Business Family_with_children

10/10

Exceptional

31 Aug 2025

Jennifer

The staff was very nice, rooms were clean & the breakfast was pretty good too. During our stay, they were remodeling. Construction and a cold hot tub were the only negatives.

Leisure Family_with_children

4/10

Poor

31 Aug 2025

Ann

No hot water

4/10

Poor

31 Aug 2025

Poh

The water heater broke ! No one could take a shower that morning This is first time I have ever heard that happened in major hotel chain ! Ridiculous! The hotel staff told me I will get my credit back for $50 from Expedia. I am waiting !

Leisure Self

2/10

Poor

31 Aug 2025

Michael

No hot water available, soap dispensers in the room were empty. No showers except in ice cold water

Leisure Family

6/10

Pleasant

30 Aug 2025

marquita

Did not know the property was under renovations, the hot tub was broken and the carpet in the room needed to be cleaned.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Ben

The hotel was under remodel but other than that everything was great.

10/10

Exceptional

18 Aug 2025

Wendy C

The staff is always very friendly and nice . Beds are comfortable. Breakfast is always hot n fresh with wonderful staff members .

Friends_and_family Family

4/10

Poor

17 Aug 2025

Betty

Major lobby construction that I did not know about.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Sandra

Loved this place . Room was very nice . Loved the French doors and the balcony with the water view . Great breakfast. Highly recommend.

Leisure Self

6/10

Pleasant

13 Aug 2025

Verified traveler

Under construction. Smelly and potentially dangerous. Construction debris and new furniture in halls. Paint on floor.

Business

8/10

Excellent

12 Aug 2025

Phyllis

The ladies in the breakfast room were awesome and very friendly making our breakfast experience the best.

The construction was a mess, however our room was nice.

Leisure Family

4/10

Poor

04 Aug 2025

Laurie

The property is fulling UNDER CONSTRUCTION. They should definately lower their prices while this very deep intense construction is going on.

No ice machines, falling ceiling tiles along hallway.

Pool was very nice but did not open until 5:00 pm
Beach area was very nice, but seriously not maintained by hotel.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Christopher

Stellar

10/10

Exceptional

31 Jul 2025

Judy

They are under going construction but overall it’s a very nice hotel. I would stay there again.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Nancy

Great

8/10

Excellent

28 Jul 2025

Brett

Had a pleasant stay

8/10

Excellent

28 Jul 2025

Amy N

The rooms were nice size beds were comfortable and very clean

Leisure Pet

8/10

Excellent

28 Jul 2025

Angie

It was a nice place and the staff was really friendly and sweet! The breakfast was great for our kids. The only issue was our room had a funny smell.

It was a great experience for our little get away

Leisure Family_with_children

6/10

Pleasant

27 Jul 2025

Lynn

The location right on the water was great. The hotel itself is old and grungy. It looks like they are remodeling. They need it! Location is the reason for the cost but once they remodel maybe they can redeem themselves.

Leisure Family

4/10

Poor

25 Jul 2025

Claire

Not recommended

This was the ugliest hotel room I’ve ever stayed in — it was dark, arranged stupidly and with a broken balcony door. We asked for chairs for the balcony so that we could view the water but after an hour and two requests, none came. The soap dispenser by the sink had no soap. There were dead bushes in planters on the patio.I would say that the place is poorly managed. The ongoing construction makes the place look awful and smell like wet paint. The breakfast was decent and the bed was comfortable, though.

Partner

2/10

Poor

25 Jul 2025

David

The room we were assigned was the nosiest room I’ve ever slept in. Outside our room were vents that you could hear all night long.

Partner

10/10

Exceptional

22 Jul 2025

Maria

The property was currently under construction and understaffed, but that didnt stop the staff from being completely professional. Delia, the gal with the sunflower tattoo on her hand, the cleaning young lady who was cleaning on my floor that day and the next. The young lady closing the lounge at night were all amazing.

Leisure Self

10/10

Exceptional

21 Jul 2025

Elizebeth

Staff was amazing! Room was amazing and amenities were great!

10/10

Exceptional

16 Jul 2025

Edward

Love this property. Love the outdoor seating area and firepit. Have stayed here a couple times

Business