Name: Best Western Plus Silverdale Beach Hotel
Address: 3073 NW Bucklin Hill Road, Silverdale, 98383, US

6/10

Pleasant

09 Jul 2026

Melissa

First of all, the staff was amazing and I'm very appreciative for them working with us. The room we were given looked clean, but smelled awful, overwhelmingly like feet. My kids couldn't handle it, so we requested to be moved. The hotel was pretty full, but they were nice enough to upgrade us to a suite so we didn't have to endure the smell. The suite was nice and had a great view. The first room also had a great view. There were some people lighting fireworks off right outside, which my kids LOVED so that was a nice treat for us, although I think some other tenants were not as happy about it. The pool and hot tub were great, and maintained. My one issue there is that the 2nd time we went the hot tub was being serviced. It would be nice if they scheduled maintenance outside of pool hours, but there could have been extenuating circumstances that I wasn't aware of. The last issue we faced was finding ants in the bathroom of our room, though the room was clean and I didn't see anything left out to attract them, they were on the floor, walls, and counter tops. Breakfast was great! And every staff member we interacted with was friendly and helpful! I think the hotel may be doing some HVAC work, so that could explain some of the issues we experienced.

Family_with_children

4/10

Poor

09 Jul 2026

Taylor

We booked the suite for a weekend getaway. We were not told tell we arrived at the hotel that they were having electrical issues. This basically affected all the amenities that we booked the suite for. Examples fire place didn't work, AC didn't work, jetted tub didn't work.

Partner

2/10

Poor

08 Jul 2026

Brooke

Checked in at 11 PM and were informed that the AC didn’t work in guest units. They put us in one unit that had the co2 and smoke detector covered. They moved our room to one that had stains all over the carpet and on the walls. Redeeming thing was our kids could swim…until the pool was closed. They only got to swim once during our 2 day stay. Will not return.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Sondra

the rooms were clean and well maintained. it seems to have had some recent updates, while other areas haven't been, but for the price, it's right on point. The breakfast was great and had lots of options and had real hot food!

8/10

Excellent

05 Jul 2026

Kyle

The basic rooms were clean but small, it worked for what we needed.

The staff was kind and welcoming.

Breakfast staff was super sweet and so hopeful. The options were great but I wish they had sausage instead of just bacon. And a few other kid friendly cereal options. It was goood quality and yummy though.

They didnt have towels in the pool area, and then they did on day 2 but there was only like 5 and then several dirty ones all over the area. Hot tub was nice and relaxing. We love this hotel and will Definitely return!
Its local to us but being on the water , the fire out back and pool makes a great staycation spot for locals who just wanna get away for the weekend. It was kid friendly enough nobody yelled at us about my 3yo stomping around (we were still parenting and making sure she wasnt being loud past average sleep times) but a first I was nervous we were going to have alot of complaints ... it was great!

Family_with_children

2/10

Poor

05 Jul 2026

Dan

This property is showing its age. Desk with no lighting. Old furniture. No A/C meant leaving the slider open, too noisy with slider open. Cold shower, very little hot water.

Friends

6/10

Pleasant

05 Jul 2026

Jerry

Ace was out in all rooms but the front desk and lobby had plenty of cooling.

Pet

10/10

Exceptional

03 Jul 2026

Cristal

Very beautiful place

Family_with_children

10/10

Exceptional

02 Jul 2026

Rudy

Everything about my stay was very enjoyable. I loved the fact that you had a microwave AND a fridge in the room. I also like the fact that the shower, water pressure, draining of the water all worked well. All these things are usual pet peeves of mine when I travel, and yours really hit the mark

Self

10/10

Exceptional

02 Jul 2026

Rachel

Nice very Clean staff was very nice the view and the over amazing overall everything

8/10

Excellent

01 Jul 2026

Zhifeng

Good.

6/10

Pleasant

30 Jun 2026

Davis

Never tried it.

Self

4/10

Poor

28 Jun 2026

Carl

Rooms would be good but the AC on the 2-4th floors was out. They did provide a fan and window could open but it wasn’t as restful. Then the next day our room key just stopped working. We had to go and have the them reissue us a key to get back into our room. At checkout we were given someone else’s receipt. All in all it could’ve been a fine place to stay but the maintenance and the chaos with staff made one thing after another that I wouldn’t stay there again.

Partner

2/10

Poor

28 Jun 2026

Jatin

I will not recommend. AC was not working. Too much noise. Breakfast was not good. Staff was not cooperative. I paid for the water view and I got the partial view. Bathroom was not working.
Nobody's listened. Please stay away from Best Western

Partner

8/10

Excellent

28 Jun 2026

Matthew

Goog

Partner

2/10

Poor

28 Jun 2026

Candie

Sold us a room knowing the jetted tub didn’t work, the fridge didn’t work, and the fireplace. Save your time and go w a bare boned room

10/10

Exceptional

26 Jun 2026

Jonathan

My kids absolutely love staying there because of the pool. It’s a great feature.

Family_with_children

2/10

Poor

26 Jun 2026

Melanie

Bad hotel!

4/10

Poor

25 Jun 2026

Theodore

Unfortunately

10/10

Exceptional

24 Jun 2026

David

Room
was clean but hot due to weather and A/C.

Breakfast
A very good selection and cheerful staff.

Front Desk check in and check out went very well.

Partner

4/10

Poor

22 Jun 2026

Linda

Our early check-in was welcomed. We were on a 3rd floor room on a warm day. Not informed upon check in that the whole building air conditioner was broken. A staff person dropped off a fan to the room without a word, it wasn't until hours later that we realized we could not get the room cooled.
The advertised restaurant and bar were also closed, and no mention of that at check in either. We had to go elsewhere to eat.
There was a homeless family in a vehicle parked in the lot. Early morning screaming and arguing woke us up because we had to sleep with the window wide open.

Partner

6/10

Pleasant

21 Jun 2026

Kathleen

Air conditioning was not working in any rooms and they don’t let you know until you’re already checked in. Hot tub was nice, great views in the pool area.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Jenifer

The view was great and we loved the first floor water view with a patio. That said there was a massive wet spot in the hotel floor by the wall next to the toilet. There was no air conditioning (they knew this ahead of our stay). The pool was closed and a staff member said it would be closed for hours for reasons unknown, then when it was almost check out time a different staff person said that wasn’t true that they only close it for 15 min every morning. No one told us at check in. Tried to eat breakfast but there wasn’t any warm food left and other guests were asking and told that the kitchen knew but that they would go back and remind them. So clearly they stopped a while before the end of service. They told my husband they spoke to me and resolved my concern when I never spoke to them.

8/10

Excellent

21 Jun 2026

Mark

AC was down. They didn't offer any discount for that, just gave us some bottled water. Good thing wasn't too hot at night, so we slept with balcony door open. Beside that good location next to the beach, and great breakfest

Family

2/10

Poor

18 Jun 2026

Richard

Ac did not work, room was 89 when I entered it. Tv was inop as well. Switched me rooms and that tv reception was not good at all!!! Staff was less than helpful and instead of ac they wanted me to have a huge square fan to haul to my room. Easily the very worst stay I’ve ever had booking with Expedia. I truly believe I deserve a refund. Had I been told the building had ac not working I would have stayed elsewhere but they told me ac didn’t work AFTER I checked in. Bad bad bad!!!!!!!!

Self

8/10

Excellent

15 Jun 2026

Belinda

AC was down and it was 75-80° that weekend. Other than that we enjoyed our stay.

Partner

8/10

Excellent

08 Jun 2026

Tim

We were in town for our son's retirement from the Navy and stayed with several other family members. Overall we had a pretty good stay. The rooms, we saw 5 of them with all of our guests, were pretty well maintained, clean, and well stocked. The typical shower consumables were mounted on the wall, soap at the sink, ironing board, iron, coffee maker, and TV. The balcony looked out over the bay and used “Trex” style lumber so it was clean and smooth. The beds were comfortable and we had plenty of bedding and pillows. The breakfast was well maintained and there were people there refreshing the food and getting guests more drinks or handling requests that they could. There was a pretty good amount of seating at breakfast and the area looked out over the bay. They had a fantastic coffee machine in the lobby that would dispense single servings of all kinds of coffee and hot chocolate. They put out cookies in the evening during check in time and provided some complimentary bottled water to guests at check in. The small store had a few items, at a premium, as expected. The lobby had 2 seating areas to congregate both with fire places but we were informed that something was wrong with the gas so they couldn’t turn them on for us. There are some conference areas on the 1st floor with movable walls that can be configured to different size groups. Parking was fairly open and I didn’t get a real sense of how full the hotel was but typically about 50% full in the evening.

Family

8/10

Excellent

07 Jun 2026

Todd

Staff was great. Breakfast was good. Bar was closed. Seems to be understaffed. Coffee machine was out of coffee. Water filler needed a new filter. Was watching staff fill water pitchers for breakfast use at the water bottle filler. It was little easy to repair things. Timer in the hot tup was broken so it doesn’t turn off.

Family_with_children

10/10

Exceptional

07 Jun 2026

Rose Ann

Michelle at front desk is amazing! She’s friendly and helped us when my son and I locked ourselves out to watch the blue moon! Overall staff are professional!

Family_with_children

10/10

Exceptional

30 May 2026

Candie

My fiancé and I had an absolutely great stay. We were happy from the check-in all the way to the check-out. The staff were INCREDIBLY friendly. Everyone who saw us greeted us well. I loved the exchange at the front desk. It didn’t just feel like in and out it felt like she (I’m extremely bad with names I apologize) was genuinely trying to make a connection and have a conversation. The room was outstandingly clean. The shower was AMAZINGG!!! I loved the scent of the included soaps and such. The breakfast was yummy!! I really enjoyed the toast & bacon! Again, everything was clean and friendly. I would totally recommend this to anyone looking for a place to stay in Sliverdale!

Partner

8/10

Excellent

29 May 2026

Denise

The air conditioner in the room was not working and had the nights not been cool we would have been very uncomfortable. We were on the bottom floor and left the porch door open to cool the room down until another guest tried to walk into our room. Quickly redirected him and shut the door and windows and locked everything up.
Otherwise the room was neat and clean. The breakfast was awesome. Staff were very friendly and the cookies with free coffee and lattes were excellent. Wiuld definitely stay again.

Family

6/10

Pleasant

28 May 2026

William

Call ahead to see if the AC is working.

Business

10/10

Exceptional

25 May 2026

Murphy

Overall, great experience and wonderful stay at the hotel. Easy check-in and check out.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Cordelia

The hot tub was great

10/10

Exceptional

11 May 2026

Edwina

The room was clean and had a great view of the water.

Friends_and_family Friends

8/10

Excellent

08 May 2026

Jaimee

it’s a great location and it looks like they’re going through some renovations. Unfortunately their thermostat was out of commission so we had to settle for a super dusty fan lol. thankfully the weather was nice and mild and AC was not needed so we managed. I would stay again for the location and helpful staff

Family

8/10

Excellent

06 May 2026

Robert

Excellent mid rate hotel. Clean. Under renovation. Nice facilities. Incredible location. Older hotel that was bent modernized. Our room/floor was excellent and had been renovated too to bottom. Bathrooms, beds, AC everything as expected. Would stay again.

Business

10/10

Exceptional

26 Apr 2026

Nancy

Breakfast was wonderful. Emma that works there was great always making sure we had what we needed and very pleasant

Friends_and_family Friends

2/10

Poor

24 Apr 2026

Ashley

I actually had to get a different hotel. None of the amenities worked. They had no air conditioning. It was broke. The staff was rude and disrespectful and I only got half my money back horrible hotel.

Family

10/10

Exceptional

19 Apr 2026

Heather

The breakfast was ok but no meat like bacon or ham or something. The elevator i thing is getting replaced because there was writing on it the pool was closed. With all that the coffee maker in lobby was above normal for sure the view was amazing the staff was amazing there was only one lady in the breakfast area was sweet as a peach the rest of them were grumpy and did nothing to help out the food. If it was my hotel they would all be fired but the lady saying good morning to everyone thats just in Kitchen. The rest of the hotel was great and I would stay again for sure

Business

10/10

Exceptional

19 Apr 2026

Kai

Michelle at the front desk was very kind, she took our picture for us and cheered us on before our date night.

Partner

4/10

Poor

17 Apr 2026

Lisa

Hot tub was not working. The air conditioning unit wasn't working. Asked to switch rooms & there were no rooms with the air working. I asked the front desk if people are checking out in the morning & they had a room with the air working, if we could switch rooms. The next morning a new girl was at the front desk. When i explained about the switch room request, she had no idea what I was talking about. We got a fan for our room. Also I asked a housekeeper as we were leaving our room, how often do they clean the rooms, she said every day. So I assumed ste room would be cleaned that day. It wasn't. Do the next morning I went to the front desk & asked for a full service clean. When we came back to our room, it still didn't get cleaned.

Partner

10/10

Exceptional

16 Apr 2026

Ric

Great stay

4/10

Poor

15 Apr 2026

Kristina

The staff at the hotel was exceptional. I visited with a party of five, which included two babies—one aged 10 months and the other 9 years—along with my husband and a disabled adult. The hotel was very accommodating, providing us with a handicap-accessible room. I frequently contacted the front desk for assistance, and they were always patient and helpful.

However, we were disappointed with the air conditioning units in both of our rooms. During the day, the rooms were freezing cold, which was challenging since three family members depended on me for various needs. At night, our room became uncomfortably hot, which was unfortunate. I raised this issue and received a box fan, but it didn’t help much.

This discomfort led to my lower rating, despite everything else being wonderful. We particularly enjoyed the complimentary breakfast With the amazing beach front view of Silverdale.

Family_with_children

6/10

Pleasant

12 Apr 2026

Christopher

Heating and cooling system was so
Noisy. Had a really hard time falling asleep.

Friends_and_family Family

4/10

Poor

09 Apr 2026

Kyrie

The hot tub wasn’t working and we paid $100 more so our kids could swim and hot tub. Also the shower drain in our room barely worked. So frustrating when we paid more for something nicer and it didn’t feel like it was nicer.

Family_with_children

2/10

Poor

06 Apr 2026

Joan

Nothing was up to par except friendly staff

Partner

6/10

Pleasant

06 Apr 2026

Caritina

The restaurant, lounge are closed for “renovation “, however, they did serve a courtesy well-preserved breakfast buffet and the staff there were very attentive . The pool and spa are closed supposedly because the phone isn’t working and it’s a safety thing. It so happened, the room phone didn’t work either. They have an interesting room cleaning schedule, which means your coffee supplies aren’t replenished but every other day unless you ask. Which isn’t explained on check-in. I shared a room with my sister and we needed the room serviced daily, but I will say, the cleaning staff were super helpful with providing us with clean towels and coffee supplies when we asked them. One especially, explained the strange cleaning schedule. All in all, I will be staying here again. I’m sure they’ll get things back opened.

Family

8/10

Excellent

05 Apr 2026

MARANDA

Unfortunately the pool had to be closed for emergency maintenance, but the hotel did offer to cancel our reservation if we wanted to change to a property with a working pool. We enjoyed our stay at the Best Western.

10/10

Exceptional

01 Apr 2026

William

The staff was very help out

Self

10/10

Exceptional

29 Mar 2026

Natalya

Wonderful!!!!!

6/10

Pleasant

29 Mar 2026

Steven

Booked largest room with fireplace, when we checked in we were told that the fireplace was turned off and we couldn’t use, also the bar restaurant was closed, we were told if we booked on their website instead of Expedia we would have known this.

10/10

Exceptional

28 Mar 2026

William

The Hottub don't not work at all

6/10

Pleasant

25 Mar 2026

Maddiy

The breakfast was great and pool was awesome the room was great the bathroom was okk it was every nice

Family_with_children

2/10

Poor

21 Mar 2026

Kristin

I broke out in a rash on both my forearms from so thing in the bed. Maybe per dander

10/10

Exceptional

21 Mar 2026

Jennifer

Fireplace still broken. Over all wonderful.beautiful view. Excellent breakfast. Corner units are the best!

10/10

Exceptional

21 Mar 2026

James

We truly enjoyed our stay and were well received. When we return at some future date we can’t think of staying anywhere else . Thank you so much. James & Monica

Partner

6/10

Pleasant

20 Mar 2026

Lisa

The pool was the best part, although 20 minutes into our swim time, 30-40 people came in to have a party and took over all the chairs, ours with our towels and clothes included. They were rude and loud and we left pretty quickly after. The room was dirty and needed repairs on walls, corners, and bathroom tile. The bath tub drained slowly and left you standing in 2 inches of water. All of the back outside lights were off where I parked leaving it extremely dark.

Family_with_children

8/10

Excellent

16 Mar 2026

Santiago

Day shift front desk lady was to eager to leave. 5 o’clock hit and she was outta there. Even though I showed up we’ll before she put up her sign. She left a line of people for the poor night shift gal. She should of been a team player and stayed a few minutes extra to help her finish the line of people waiting. Gabe in housekeeping went the extra mile, as did Sherry our housekeeper. Nice folks. Fireplace didn’t work, jets on the tub didn’t work, wallpaper was peeling in the room a bit. Nothing dramatic. Pool was a little to cold, and not very handi accessible as my wife is in a wheelchair. You have to go outside to access it. Breakfast should stay open until ten. Otherwise a pleasant stay we will return. Staff was good. Room 102. One other thing, if you have a person in a wheel chair maybe put them closer to the front desk, not the very last room at the end of the hall.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Denise

Staff was friendly, room was really small and layed out weird, but we had beautiful water view... Which easa bonus.

It was really cold everywhere...pool, lobby, etc. and the hot tub kinda smelled like dog.

It was ok and ok for what we paid.

Family_with_children

10/10

Exceptional

15 Mar 2026

Maria

I would use them again!!!! Loved it!

Partner

2/10

Poor

13 Mar 2026

Tramaine

I asked for another room and was willing to pay and was told I was in an upgraded room. There were gapping holes in the wall in the bathroom that I stuffed with Kleenex because I was worried someone was watching me. I asked for a balcony to sit on and was given a room that was over the roof and had stacks as my view and couldn’t even fit a chair if I wanted to. Again, I was told I had an upgrade. If that’s your upgrade, that is terrible. In the evening I went to purchase water on through separate occasions. Two of the staff were kind and provided it for free, a small kind gesture. The other staff, the same that told me I had an upgraded room charged me for the water. Inconsistent

Self

4/10

Poor

11 Mar 2026

Kelly

Staff was nice clean rooms but not sound barrier between rooms could hear all noise from people above. If you want quite go stay some were else or you'll hear the toilet flush the people stomping across the floor and the shower running. I will not stay there again .

8/10

Excellent

11 Mar 2026

STACEY

The staff were particularly helpful and very nice. The breakfast was delicious. I rated 2 areas as \"good\" rather than \"excellent\" because the property is under renovation.

Self

2/10

Poor

08 Mar 2026

Jo

I am unable to rate any of the amenities because we didn't stay. We booked a handicap accessible room only to find out, upon arrival, they didn't have one. No phone call, email or text before we got there. We spent the next 4 hours calling and driving around the area trying to find a room. We ended up staying 30 minutes away (rather than 5 minutes) from the hospital I was having day surgery at the next day.

Friends

10/10

Exceptional

03 Mar 2026

Stephen

WiFi was good. The breakfast knocked it out of the park again!

Friends_and_family Family

4/10

Poor

26 Feb 2026

Larry

Room was at 63 degrees f. It was 11:30pm by the time we got more heat. The fireplace was out of order!, so no ambiance and no heat. Finally got extra blanket, then got too hot and woke up and had to get rid of extra blanket. The hotel gave a $30 refund, but told me it has to be refunded through Expedia.

Partner

10/10

Exceptional

25 Feb 2026

Steve

Staff was courteous and professional very helpful the ladies working in the dining room area for the free breakfast or courteous professional kept everything clean and they were helpful. Brought my toes to my table for me when it’s done. Will definitely keep this spot in mind on my next vacation.

10/10

Exceptional

18 Feb 2026

Katrina

Clean. Great breakfast. Staff was great.

Family_with_children

10/10

Exceptional

09 Feb 2026

Rhea

Yes clean awesome service. Toliet over flow in our room. But otherwise ok. Pool was closed

10/10

Exceptional

06 Feb 2026

Kelvin

The room was fine. There were two large holes in the bathroom wall about the diameter of my index finger. The light switch for the vanity light was tricky to get the light to stay on. Emma at the breakfast buffet was A++++. She was the most courteous, friendly and helpful person. Her personality brightened my mornings.

Leisure Self

8/10

Excellent

05 Feb 2026

Teresa

Staff was all very friendly and nice. We didn’t know restaurant was under construction and closed down when we booked it.

Leisure Family

8/10

Excellent

02 Feb 2026

Sharon

Nice room, some noise issues with plumbing and HVAC but theyre remodeling so understandable. Very nice breakfast bar and Emma, food mgr, was great. Would definitely stay again assuming the remodel is done.

2/10

Poor

01 Feb 2026

Sharee

The PLACE was GREAT it was EXPEDIA that was the issue. We had to check out a day early and EXPEDIA refused to refund us for one day. that just isn't right.
Best Western is great. Expedia is not so great

Leisure Partner

10/10

Exceptional

31 Jan 2026

Erin

Location is great

8/10

Excellent

31 Jan 2026

Joel

Breakfast was excellent. The pool was nice and large. Staff was friendly. Everything looked nice in the room except in bathroom area there were some screw holes in the wall where I think the towel racks used to be, it detracted from the fanciness - made it look a bit unfinished.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Dearius

Good

8/10

Excellent

18 Jan 2026

Jessica

They upgraded our view, which was awesome. Great staff. Beds not 100% but hotel was in the middle of renovations. Great location.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Lavell

Love it

8/10

Excellent

13 Jan 2026

Michelle

The staff at the front desk were all kind, courteous, helpful and had genuine smiles on their face which was much appreciated, the room was clean, but it smelled of smoke, and had a cigarette burned in the curtain. The breakfast was okay. Nothing special but we appreciated it none the less. The room with the view was spectacular.

4/10

Poor

11 Jan 2026

Chris

Our first room was messy and the tub was disgusting. Fireplaces doesnt even work. Wont be coming again.

Leisure Partner

2/10

Poor

07 Jan 2026

Blaine

They notified us the Saturday before our stay that the hot tub is down, the pool was down, then we got there and let them know that that's the one thing we really wanted! So they did upgrade us! We came down later that day and we wanted to enjoy the restaurant and the martini lounge only to learn that they were both closed down! This was not noted on their website had it been we would not have booked this place! But the staff was very sweet they were very nice the room was nice The view was nice! But the amenities was all a total fail!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Charles

Overall, great weekend stay.

10/10

Exceptional

02 Jan 2026

Patrick

Clean rooms better than most breakfast and friendly staff

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Sandi

Clean room, friendly breakfast staff, complimentary espresso machines.

Leisure Pet

4/10

Poor

23 Dec 2025

Austin

The balcony door was really drafty and I could hear wind coming through it all night long. There was a plug in that was not safe it pushed in to the wall when I tried plugging my phone cc after into it. The floor above us was extremely loud and squeaky when the people in the rooms were walking on it. Not the best experience

Friends_and_family Family

8/10

Excellent

17 Dec 2025

George

Good clean room and very good staff. One thing that should be communicated is that they only have one wheelchair available so it may be in use when you arrive. This is true for all hotels and not just the Best Western. In fact, due to liability issues, some facilities do not have wheelchairs.

Business Partner

8/10

Excellent

13 Dec 2025

Mary

Clean room, nice breakfast with great staff, good location

Leisure Family

10/10

Exceptional

11 Dec 2025

Ralph

YES

Leisure Partner

6/10

Pleasant

08 Dec 2025

Deborah

The hotel is undergoing renovations and my room hasn't been renovated yet. There were holes in the bathroom wall where towel rods had been.
The paint fumes in the elevator were stifling.

Leisure Self

10/10

Exceptional

08 Dec 2025

Debora

Room was spotless and Breakfast was great!

Friends_and_family Friends

6/10

Pleasant

07 Dec 2025

Stu

Room was great. Staff was awesome. Breakfast was one of the better and more upscale continental breakfasts I’ve seen and eaten. Pool access and maintenance need a lot of work. As an amenity I search for, I expect both to be clean and in good working order, at this property neither was the case. Hot tub heater was not working, but the tub had water and power. No sign. Anywhere. People found out the hard way the entirety of our 4 night stay. The pool was heated to almost hot tub temps but looked like it hadn’t been shocked in quite some time. Needless to say, we paid for a hotel with a clean and functional pool and hot tub, we got neither. This is all after you trek to the basement and walk a creepy hallway to the pool area. Maintain it or close it. Take it off of your amenity list. If you don’t care about the pool area, this was an absolutely wonderful stay with great staff, an awesome hot chocolate machine, and some most excellent fresh baked cookies in the evening. They are also VERY pet friendly. We travel with 200lbs of dog and the staff were wonderful along with more than enough room to exercise your furry fam.

Leisure Pet

8/10

Excellent

28 Nov 2025

Gary

The hotel is going through a renovation. It's a great place to stay but there were some challenges. There was an issue with no hot water (they messaged us ahead of time), the hot tub was broken, the restaurant was closed for renovation, and they changed all of the 3rd floor matresses while we were there. This was not the fault of the staff and they were amazing. They gave us a discount. We will stay there again because it was nice. It will be great when it is renovated.

Partner

6/10

Pleasant

27 Nov 2025

Kelly

Staff was friendly and close to downtown silverdale

Leisure Self

4/10

Poor

26 Nov 2025

Alta

The hotel had no hot water (we were notified of it the day we were to check in and we were offered a 30 refund, or a chance to cancel with no fee). We were initially told we would have to change rooms after one night - then put us in a different room. The room we did have smelled horribly like musty wet. The carpets were wet - so wet they soaked our socks completely within minutes. The wall paper was peeling. There was gum stuck on the blinds. The light in the bathroom was not completely working - and would flicker on/off the entire time. The hot tub wasn't working. They were doing renovations, and started painting in the hallway outside our door at 7:30 am.

Business_and_leisure Friends

6/10

Pleasant

23 Nov 2025

Kenneth

workers were hanging around the front desk and chatting with the desk staff. It was a few minutes before they realized that actual customers were waiting to check in. The lady behind the desk finally asked for our information and barely looked at us during the entire check in. Not a professional experience at all. The shower head in the room has a very loose connection, and the plug in the tub was impossible to move at all... so it slowly filled up and slowly drained. The design of the soap dispensers is useless - it keeps breaking open just by pushing for soap. They should be replaced with something more modern. The place is being renovated so I hope that these kinds of things will be updated. Breakfast was typical and they had a good selection. The bar was out of service for renovation. The location is hard to beat. Right on the water with wonder views and good walks available and with transportation links to the Seattle airport and around right out front. But there are only lower chain restaurants in walking distance.

Leisure Partner

4/10

Poor

18 Nov 2025

brian

Simple breakfast but good

8/10

Excellent

16 Nov 2025

Terry

Yes its always great

2/10