Prince Palace Hotel Bangkok

Thailand , Bangkok
BANGKOK, BoBae Tower Damrongrak Road, 488/800
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100 reviews shown

6/10

Pleasant

08 May 2026

Khalid

The property is not as it looks online it’s very old building very close to the Siam Paragon mall or central world mall and other places. Does the hotel deserve 4 stars no.

Friends

10/10

Exceptional

08 May 2026

AGUSTINA

Clean room, staff super nice and happy. Our stay was magnificent ! Thank you

Partner

6/10

Pleasant

07 May 2026

Javier

A little old the building

Partner

8/10

Excellent

05 May 2026

mark

The check in was efficient, friendly staff, breakfast was good, pool was nice.
Close to shopping.
Staff was attentive with getting engineering to fix our water pressure in the master bath and air conditioner

Family

10/10

Exceptional

04 May 2026

Todd

The property was very clean and the staff were always very kind and helpful.

The front desk Managers were very nice people. I found them very professional and always eager to help make your stay more enjoyable.

i stayed at the hotel
April 17-21 and again April 25-29

i highly recommend this hotel and i would definitely stay here again .

Self

8/10

Excellent

03 May 2026

Kou

The lobby is okay but the rooms itself needed to be upgraded. The bathroom shower is a little high and the water runs too slow other than this everything else is good.

Family_with_children

10/10

Exceptional

02 May 2026

Michael John

Fantastic service from all staff at the hotel, pool attendant was always helpful at times doubled up as a waiter. 7-11 next door for all essential needs. Fully recommend this hotel

Partner

6/10

Pleasant

01 May 2026

Mary

The place was dated. The breakfast was blah, same food every day. The A/C broke on our last night.

Family

10/10

Exceptional

29 Apr 2026

Christopher Paige

Rooms show a little age. Staff is friendlier here than anywhere I’ve ever traveled. This was our second year in a row, staying 3 weeks each time.
No free breakfast is one of the only downfalls.
Asked for a king bed and got 2 full sized pushed together. It worked just a little inconvenient.

Overall good enough if you’re alone, a couple or an entire family. Budget friendly, 2 pools, great view of the Bangkok skyline, close to shopping. Located right next to a canal boat stop for inexpensive travel into and out of the heart of the city.
Would highly recommend for those who can look past some cosmetic imperfections and some outdated furniture.

Family

10/10

Exceptional

28 Apr 2026

Louis

I had an excellent stay in Prince Palace Hotel. The room was nice, the staff were really helpful and the facilites were great. I recommend it ! 🙂

Self

10/10

Exceptional

28 Apr 2026

thierry

Excellent hotel and very friendly stafff

10/10

Exceptional

27 Apr 2026

Spas

Great place Will come back again.

10/10

Exceptional

27 Apr 2026

Jasmine

This is one of the best places I stayed and also e shone is so nice will be back!!

10/10

Exceptional

27 Apr 2026

Mark

At The palace I was treated like royalty. Nice pools great staff wide selection of things to eat . Great view and location right next to a canal boat station....performances by the legendary guitar and vocals of Mr Phuy the musicians musician. Arthits world famous karaoke tuk tuk located right outside the big entrance arch. 5 stars.

Friends

10/10

Exceptional

26 Apr 2026

Akisi

Didnt realise the hotel was massive until we got there. Its the place to be when im Bangkok. Food , service and everything else is top tier.

Friends

10/10

Exceptional

25 Apr 2026

Adrian

Fantastic hotel, staff are all incredible and helpful. Pool bar is amazing, and well priced. Facilities are great, especially the gym, probably the best fit out I’ve ever seen in a hotel gym, on par with a lot of commercial gyms. Clean room, air con works well, and the 7-11 just outside the entrance is very convenient.

Friends

6/10

Pleasant

23 Apr 2026

Sukunya

Found one big Cockroach in a bathroom but I killed it with my shoe.

Family_with_children

10/10

Exceptional

23 Apr 2026

PHU BE

Very convenient area, staff friendly...

Partner

10/10

Exceptional

21 Apr 2026

Carissa

Beautiful and comfortable.

Self

2/10

Poor

20 Apr 2026

Jacob

The place is older. Breakfast is gross.
My Air Conditioning was leaking and I came back to my room one night, my ceiling nearly collapsed on me and tons of water poured all over into my room. It was a traumatizing experience. Not much to do around hotel.

PLEASE! DO NOT BOOK HERE!!!!

Self

10/10

Exceptional

20 Apr 2026

Todd

The property was very clean and the staff were polite and helpful .

I would definitely stay at this hotel again.

Self

10/10

Exceptional

17 Apr 2026

Brittany

This was paradise, genuinely. Amazing pool, amazing drinks, awesome vibe. The view from the roof was amazing. My favorite stay ever.

Partner

6/10

Pleasant

17 Apr 2026

corinne

- parts of the hotel are dated,
- not much shade from the blistering sun by the pools
- nothing outside the hotel

+ staff are great
+ food was good too

Partner

10/10

Exceptional

14 Apr 2026

Edwin Javier

Nice common areas. The rooms and furniture are a bit outdated, but the staff is very friendly. Good value for money.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

MaDebra-Rikka

We stay in family room.. they clean the room everyday and our view in 28 floor is amazing, the staff is good and helpful. My children enjoyed the outdoor pool

6/10

Pleasant

12 Apr 2026

Rikke Mailandt

Ok hotel til prisen. Det er et gammelt hotel, som kan ses på værelset.
Venligt personale, der hjalp, når vi havde spørgsmål.
Det ligger i et spøjst område

10/10

Exceptional

12 Apr 2026

Ma Debra-Rikka

We had an amazing stay in the hotel. Convenient to the city proper. The staff are very good and helpful.
We enjoy the outdoor pool especially the weather is very hot..

10/10

Exceptional

12 Apr 2026

Bobby

Good hotel

10/10

Exceptional

11 Apr 2026

Nader

Yes

10/10

Exceptional

10 Apr 2026

Kamlesh

Nice hotel but little bit outside of main city. Nice place for family.

Family_with_children

8/10

Excellent

09 Apr 2026

Anthony

hôtel très bien situé à Bangkok , top

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Koby

Lovely hotel, got everything that we need and
Location is perfect

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Daury

Nice

Self

6/10

Pleasant

04 Apr 2026

Niele

We booked this hotel for a Monday–Saturday stay but checked out on Wednesday. Unfortunately, we decided to move to another hotel after encountering three roaches—one in the hallway and two crawling across plates in the dining room. While the staff were kind, communication was difficult as many did not speak much English. When we asked for washcloths, we were told to use hand towels instead.
The property itself has some nice features: the outdoor pool was clean and offered a lovely view of the city, and the overall atmosphere was pleasant. However, the rooms felt small even though we had a two-bedroom suite, and the balcony was locked and unusable.
Overall, the hotel has potential with its amenities and friendly staff, but issues with cleanliness, communication, and room functionality made our stay disappointing.

Family_with_children

4/10

Poor

03 Apr 2026

Carlos

We don like the bathroom has a lot of mildew a/c turn off all the time smell mildew all around.

Family

10/10

Exceptional

02 Apr 2026

Luis

Good

8/10

Excellent

30 Mar 2026

Henrik

Breakfast was nice - and ok pool area

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Kampong

Very good

10/10

Exceptional

29 Mar 2026

Tuntun

Clean room ,Shops nearby

Partner

6/10

Pleasant

27 Mar 2026

Marius

I tried to contact them begore my trip, but to no success. Yhey answered me after I had no more need. Small details will make yhe difference these days

6/10

Pleasant

22 Mar 2026

patsy

Housekeeping was poor. Floor wasn’t even swept for 4 days. It was when I was in room before staff swept and mopped. Didn’t replace bath mat even though I was in room. Rang and told them, nothing happened. My last night the shower the shower jel was empty. Again didn’t get refilled.
My first day room had bad power points. I was moved to main building. Doors didn’t work properly. Housekeeping came and it took another day before it was rectified. One day tea bags were not replaced. Again had to ring housekeeping to replenish. The shampoo/ conditioner fell off the wall. Obviously poor workmanship. Didn’t get fixed at all. Overall disappointing. Sox was left by previous customer and didn’t get swept for three days until I moved it onto table and left a note to say it doesn’t belong to me before it was cleared away. Worst place for housekeeping.

Self

8/10

Excellent

20 Mar 2026

Wilfrides

The staff was friendly and the place was very clean. Overall, it was a good experience and the location was great.

Self

10/10

Exceptional

16 Mar 2026

Rami

Breakfast was great with many fresh options

Family_with_children

8/10

Excellent

15 Mar 2026

ALEJANDRA

El staff fue muy amable, pasamos una buena estadia y tener el 7 eleven justo abajo del hotel fue un plus!

Friends

10/10

Exceptional

15 Mar 2026

Arja

Great location

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Hannu-Pekka

Very clean room everyday 😍

Partner

10/10

Exceptional

14 Mar 2026

Susan

Great price for the location. Some rooms need new furnitures for sure. Recommended!

Family

8/10

Excellent

13 Mar 2026

gary

Front desk not helpful

Partner

10/10

Exceptional

11 Mar 2026

Lynn

Lovely grand hotel. Check in staff really helpful.
Lovely Pool though maintenance required on pool step at deep end.
Waiting staff at Coconuf Pool bar need to smile and be more attentive, very unfriend, even though you had a service charge automatically placed on your drink order!

8/10

Excellent

08 Mar 2026

Ian

My 6th stay here, so I must like it. It is a very good hotel for the money. It as 2 7/11’s either side. Shopping Unless it’s clothes you are looking for, you’ll need a taxi/tuktuk. It is time for a refurbishment. The passageways in tower A a re looking rather drab. Room are clean & tidy . Only thing I couldn’t do was turn air con down. I could lower it but in wouldn’t stay at temperature I set just re turn to the previous settings. If I stay in a Bangkok I’d stay here again.

Self

2/10

Poor

08 Mar 2026

virginie

Trash under the bed .
Blood in the sink.
Clogged Shower so smelling water staying there.
Don’ t stay here .

Family

6/10

Pleasant

06 Mar 2026

Gabriel

Yes several 7 elevens

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

roger

Nice Hotel, beautiful pools and good gym.

4/10

Poor

02 Mar 2026

Jackie

The room was advertised as a 4 star but it certainly was not, it was old and very tired indeed

Partner

10/10

Exceptional

01 Mar 2026

Valeri

Excellent hotel, comfortable bed and very clean room.

4/10

Poor

28 Feb 2026

Raul

Location

8/10

Excellent

26 Feb 2026

maddie

Room was comfortable and clean. Staff were nice.

Friends

4/10

Poor

25 Feb 2026

Allison

Terrible WiFi and no cell service . Slowest elevators I have ever experienced, would wait up to ten minutes on occasion

Family

10/10

Exceptional

25 Feb 2026

George

Excellent all round, room, food and staff

Family

8/10

Excellent

24 Feb 2026

Andre

Upon arrival we arrived to our room and found a cockroach. We were immediately moved to another unit in another tower. Plenty of local shopping but after 5pm no food available unless ordering from hotel, ordering off of grab or grabbing a grab and travelling about 2km which can take 15 minutes plus because of the constant traffic.

2/10

Poor

22 Feb 2026

Dacari

It was not good. We got completely ripped off by booking the “luxury” river cruise with the hotel. The river cruise was unsanitary and definitely not luxurious. The room service food was bad, one of the female bar servers was completely rude. I was actually shocked by this hotel in Bangkok. Not even 1 star. I do not recommend this hotel at all.

Leisure Partner

4/10

Poor

22 Feb 2026

Emani

One of the worst stays I’ve had. First it took over 40 minutes just to get checked in to the hotel. Once I got into my room, it was dirty, walls were old and yellowish, desk was missing a handle. Room service forgot to give me toilet paper and I had to chase them down the hall to get one roll. They also didn’t take out my dirty plates from food I ordered earlier. Check out took way too long too because I needed the receipt paper I was given when I checked in, which they never informed me I needed to keep. I had just thrown it away before leaving the room & was told to go back and get it for check out. Huge inconvenience.

Self

10/10

Exceptional

22 Feb 2026

Diana L

Best adventure we could have

10/10

Exceptional

21 Feb 2026

Mawil

All facilities were great. Moat dont know that there is a ferry stop just below the building that takes 10 mins to the shopping areas like platinum mall and pratunam

Family_with_children

8/10

Excellent

21 Feb 2026

Alicia

Hotel is in a great location and staff are wonderful. If staying as a group as to have everyone in your group in the same tower. Live music as the pool was excellent. Rooms themselves are very outdated but the bed was comfortable and I can’t complain for the price. We were just there for a night before catching our flight home

Friends

8/10

Excellent

19 Feb 2026

Pratoomporn

Breakfast was great! I really enjoy it. The room is really big for 2 people. In my room 2 spots need to be fixed: The faucet handle at the sink needs to be fixed, the bathtub water leaking out on the tub. I was wondering how some water got out on the edge of the bathtub. Even the bathtub has a shower curtain. Thanks.

Self

8/10

Excellent

19 Feb 2026

Andy

Good

8/10

Excellent

17 Feb 2026

Sigfried Fonacier

Clean room

Partner

10/10

Exceptional

16 Feb 2026

Thi Be Nho

Great place!

Leisure Friends

8/10

Excellent

16 Feb 2026

Hervi

Breakfast is good and staff are friendly

10/10

Exceptional

15 Feb 2026

Alberto

I love this hotel... It's a little old school, but it has a lot of charm. The staff is great, really kind, and helpful. The gym and pool are perfect. I stayed 7 nights... room service was good. I found the location walkable, but the boat to MBK is right by the exit of the hotel. All the tourist attractions are nearby... You won't find a better hotel for the price!

Leisure Self

10/10

Exceptional

15 Feb 2026

Dioliza

Excelkent

2/10

Poor

15 Feb 2026

Ying

The facility was old and broken. The staff were not very friendly and not helpful. The worst experience in Thailand

Leisure Family

10/10

Exceptional

15 Feb 2026

John

Rooms was great tidy an clean

6/10

Pleasant

14 Feb 2026

Lakshmi

Beautiful building. Some staff very nice and others not so much. Heavily advertised Salon services dont live up to hype. Hygenic handling of drinks and food need to be better across the board. One case, server behind bar sneezed in his hands but did not wash after with soap and water. Another case a bartender touched part of a fruit garnish customer would eat when he shouldve handled garnish more carefully. Third case saw a server with finger up a nostril before she quickly withdrew when we made eye contact. An international clientele may generally expect a hotel that brands itself as a resort style destination to practice standard upscale protocols. However at the Thai dining one evening, servers were extremely attentive. So they were great compared to other colleagues.

Leisure Self

10/10

Exceptional

14 Feb 2026

JENNELYN

friendly staff...

8/10

Excellent

13 Feb 2026

catrin

Huge room as they gave us an upgrade.

Leisure Partner

8/10

Excellent

11 Feb 2026

Vetle

Spotless room

Business

4/10

Poor

09 Feb 2026

Flordeliza

Roaches all over. The whole place smells old.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Sadiq

Yes

Leisure Family_with_children

4/10

Poor

07 Feb 2026

Mike

It was so dirty

Leisure Family

6/10

Pleasant

06 Feb 2026

Great hotel except for room had cockroaches

Leisure Family

10/10

Exceptional

05 Feb 2026

Guadalupe

Very nice and safe clean really nice room and view

6/10

Pleasant

05 Feb 2026

Juanita

Some maintenance issues wires connecting electrical devices, only a couple of plugs working. Room was clean though, breakfadt was good & staff wrre efficient and friendly.

2/10

Poor

04 Feb 2026

Katrina

Roaches in room and no microwave in room and old furniture in room. Won’t stay there again!!!

Leisure Family_with_children

10/10

Exceptional

04 Feb 2026

Jann

Very clean and good room.😀

Self

10/10

Exceptional

02 Feb 2026

Brooklyn

Honestly, the best hotel I’ve ever been to the staff were so amazing. They accommodated my early check-in, and when there was an issue with the plumbing in my room, they immediately got it fixed and later sent a handwritten letter and a fruit tray as an apology not to mention the hotel itself was just absolutely beautiful. The food was amazing. Everything was so clean. Anyone who talks poorly about this hotel is lying. Especially with the cost I was amazed.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Surina

We will def be back here. The morning market had me hooked! For food and shopping and the pool here so great and food delicious and staff amazing

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Valentina

Todo estaba limpio. Lo único es que hay que caminar bastante para llegar a la habitación. Es un poco confuso porque el hotel está dividido en tres torres y las tres son grandes.

Leisure Self

4/10

Poor

01 Feb 2026

Flordeliza

Room was not as expected, it smells old, towels are not white. Roaches in the dining area.
Bathroom is not clean. No hand towels.
Hard to communicate with the reception lady who was not smiling. It’s just a huge old hotel with everything out dated

Leisure Friends

6/10

Pleasant

01 Feb 2026

Barry Stephen

Hotel is dated, bathrooms need to be refurbished showervis mid chest hight, nothing to complain about just nit pick.

Leisure Friends

10/10

Exceptional

31 Jan 2026

Chi

Our executive room was quite spacious and kept clean during our stay, although the faucet in the washroom kept twisting every time we changed the temperature of the water. Also surprised that there was only one outlet in this large room. The staff from the ground floor to check-in on the 11th to breakfast buffet on the 12th floor were all polite and helpful. The bar/pool/lounge areas on the 11th floor exudes a nice level of sophistication. Breakfast included basic Asian and western staples, which is fine for starting the day. The most disappointing thing to note was the exterior which is filled with merchants engaged in wholesale of textiles and apparel. The only way to get around was with the Grab app, which was crucial for our travels in Bangkok. All in all, a good value for our stay.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Chris

Clean, good location, wonderful staff

Leisure Friends

10/10

Exceptional

31 Jan 2026

Oliver

Everything was amazing but the staff took our toilet roller after first cleaning and also took our hand tissues or rather We didnt get new ones and the old ones were taken otherwise 10/10

8/10

Excellent

30 Jan 2026

Sader

Sehr gute Lage, gutes Preis Leistung Verhältnis, Personal schnell und Kunden orientiert, besonders Konchaporn und Ketty.

Partner

8/10

Excellent

30 Jan 2026

Ian

What stood out was the Staff & amenities. Room was clean. This was my 6th stay here , so obviously do like it but it does need a bit of TLC (ie cracked/chipped tiles) 👍

6/10

Pleasant

29 Jan 2026

bharat

Rooms could be improved a bit dated, not enough lights hardly any sockets for charging mobiles, they have 4 towers so luggage could be dropped off any points so make sure you get yours at the right tower otherwise taxi could be waiting at wrong side of the building, location isn't bad, food average.

Leisure Partner

10/10

Exceptional

28 Jan 2026

kevin

The room was great, staff very courteous and helpful. Overall our stay was great would definitely recommend to other travelers.

10/10

Exceptional

28 Jan 2026

Lene

Rent og rummeligt værelse, meget god morgenmadsbuffet.

Friends_and_family Family