Name: The Twin Towers Hotel
Address: 88 Rong Muang, 88, Bangkok, 10330, TH

8/10

Excellent

16 Mar 2026

Mia Ricky

Stayed here every year when i come to bangkok. Nice clean rooms and great staffs. But breakfast.... needs a BIG change. I been eating the same items for the past few years.....😫 Everything else is great.

Friends

10/10

Exceptional

25 Feb 2026

Brandon

Great room, would totally stay here again

10/10

Exceptional

12 Feb 2026

Purevpuntsag

Stayed during business trip, Rooms were spacious, had several times to use the gym but gym equipments were too old, out of use. smells bad

10/10

Exceptional

02 Feb 2026

Glenn

Great location within walking distance of nightly markets, restaurants (Banthat Thong Rd), and MBK Mall. The hotel rooms were spacious, clean, and well climate controlled. The morning breakfast was also cost effective vs walking to Breakfast Story locations which serves authentic North American breakfast items.

Leisure Partner

8/10

Excellent

03 Dec 2025

Warner

Staff did great job. However, I told the front desk on 2nd day that the toilet handle stuck. I had to remove the lid every time we flushed to unstick the lever. The flapper is fine; the flush handle is corroded.

6/10

Pleasant

30 Oct 2025

Hiroshi

There was a water leaks by the windows.
Do not believe rooms completely sold out.

Leisure Friends

10/10

Exceptional

30 Sep 2025

leslie

Spa good but needs modernising

Leisure Self

8/10

Excellent

09 Aug 2025

paul

no thanks

8/10

Excellent

31 May 2025

deki

It’s nice place to stay and staff were very helpful.

Leisure Friends

10/10

Exceptional

29 Apr 2025

Thomas

Very clean

Leisure Self

10/10

Exceptional

29 Apr 2025

gradley

A nice hotel i.enjoyed it

Leisure Partner

10/10

Exceptional

27 Mar 2025

Eugene

This is must stay hotel, you get more than you pay

Very friend staff, The ambiance of a hotel was awesome. The floral smell of the big rose teddy bear was very appealing. I will definitely stay there again when I return back to Bangkok

Friends_and_family Family

8/10

Excellent

26 Mar 2025

john

We required. Good service very nice and clean.

10/10

Exceptional

28 Feb 2025

Truman

I like everything. The only thing that I don't like is that they don't let you play the piano, hahaha. Since I am a pianist, I want to touch that piano so bad. But overall, it was very good. I would definitely go back again.

Business_and_leisure Family

10/10

Exceptional

30 Jan 2025

Graham

Had great time in Bangkok hotel is situated central to everything

Leisure

8/10

Excellent

16 Jan 2025

Robert

The only negative thing was my television didn't work well. The hotel and staff were great and the hotels location allowed us to walk to the MBK mall.

Leisure Family

10/10

Exceptional

13 Dec 2024

Krishna

Nice

10/10

Exceptional

16 Nov 2024

Isabel

Gorgeous hotel close to the train station. Staff were very helpful. This is close to lots of shopping and food areas

Leisure Friends

10/10

Exceptional

20 Oct 2024

anil

very good everything was great

Leisure Partner

6/10

Pleasant

11 Sep 2024

Matthew

Not a bad room, but needs to update. Bed sheets were too small for the bed size. Some runs better than others. If you have an issue the staff will change your room.

Leisure Family

10/10

Exceptional

14 Sep 2023

Svetlana

Excellent service,

10/10

Exceptional

11 May 2023

Denis

We chose the Supior room on the 9th floor. Which is on the Excutive floor. And the pool was on 5th floor. Excellent staff. Impressive Hotel!

Partner

4/10

Poor

08 May 2023

Michael

Caught in the Beauty-and-Beast Conundrum

I had the opportunity to stay at the Twin Towers Hotel recently, and I must say that my experience was both memorable and disconcerting. Upon arrival, I was immediately enchanted by the striking architecture and the beautifully designed lobby. The grandeur and attention to detail in these public areas were undoubtedly commendable, hinting at a luxurious experience ahead.

However, as I entered the room, the beauty-and-beast conundrum unfolded before me. The room, in stark contrast to the exquisite lobby and elegant structure, seemed disappointing. It became clear that the rooms had not seen the same love and investment in their design and upkeep.

Old, worn-out furniture filled the room, making it feel dated and uninviting. The space lacked the sophistication and contemporary touch that I had expected based on the hotel's exterior and the lobby. But what turned out to be the biggest letdown was the bed. The mattress was very uncomfortable, leading to a restless night's sleep, which is highly undesirable for any traveler.

While the beautiful architecture and impressive lobby of Twin Towers Hotel showcase the potential for a luxurious stay, the lackluster room furnishings and uncomfortable bed sully the overall experience. I hope the hotel management will take this feedback to heart and work on revamping the rooms, aligning them with the sophistication and comfort that the rest of the hotel has to offer.

Partner

6/10

Pleasant

14 Apr 2023

Huy

I didn’t like the weather!

Leisure

8/10

Excellent

25 Feb 2023

Mahmoud

In whole I was satisfied with the experience, a few things can improve, the shower head in my room was partially blocked and also I booked the room with a queen bed but when I arrived they gave me a room with two single beds and the excuse was in availability.

Leisure Partner

8/10

Excellent

29 Jan 2023

william

Ok

10/10

Exceptional

26 Jan 2023

narongkorn

So good

Leisure

4/10

Poor

07 Jan 2023

Ian

Not recommend

Family

8/10

Excellent

01 Jan 2023

Phengkun

Good place for me

Leisure Partner

8/10

Excellent

31 Dec 2022

Phengkun

Good place for vacation

Leisure Partner

6/10

Pleasant

29 Dec 2022

Christina

Its just ok. You get what you pay for. The exterior of the hotel is nice with a grand entrance but the rooms... Was supposed to stay in Bangkok for 8 days, but cut our time short and went to Pattaya instead. The room is very outdated. Not many plug outlets; room is so dark and not very clean; bathtub is old and faucets are rusty. The staff seemed cordial and nice but not very welcoming.

Leisure Partner

10/10

Exceptional

29 Dec 2022

Ian Ernest

Nice stay. Nice staff and nice hotel.

Leisure Self

10/10

Exceptional

23 Dec 2022

Eak

Clean. Good service. Excellent price

10/10

Exceptional

10 Dec 2022

Adel

Good staff

Leisure Family

8/10

Excellent

26 Nov 2022

Wing Yiu William

Overall good

Business_and_leisure Self

8/10

Excellent

27 Mar 2020

Verified traveler

Good breakfast and friendly staff. Well located for most things in Bangkok

Leisure Partner

10/10

Exceptional

12 Mar 2020

Aubrey

Very friendly staffs.. Amenities is wow! It’s a nice place to stay where it’s the middle of everywhere.. Would definitely come back and recommend..

Leisure Friends

8/10

Excellent

04 Feb 2020

daniel

Fast and quick check in and out. Nice Room and bed. Friendly staffs.
7 eleven store at the side of the hotel. Except location is not near
any attraction.

Leisure Self

6/10

Pleasant

30 Jan 2020

Verified traveler

there is window in room that can be open to fresh air.the manager refused to open,there for only air con ,never refreshed.this is time of Corona virus.

Business Self

10/10

Exceptional

30 Jan 2020

Verified traveler

Beautiful and clean hotel ! Rooms were spacious and offered great views of swimming pool and surroundings! Bedroom was sound proof sufficient and beds slept great ! Restaurant has 3 restaurants at different levels , lovely swimming pool and gym ! Location is excellent for tours and city attractions! Staff at front desk and front floor was very helpful and well mannered! Really love my stay and will definitely be back ! Thank you !

8/10

Excellent

25 Jan 2020

Brendan

Clean and good location, room was a bit older but overall a decent place to stay a few nights.

Leisure Family

10/10

Exceptional

19 Jan 2020

Liza

Value for money, excellent room. Staff are friendly. Clean premises.

Leisure Family

8/10

Excellent

16 Jan 2020

Verified traveler

The room is old, and so is the bathtub which had yellow stains on it making it look dirtier. Apart from the black hair (I'm blonde) found in the bathroom, the room was clean. Nicely equipped gym. Good buffet breakfast. Smell of cigarettes in some corridors. As for location, I did not like the area and it's a bit fare from the centre

Partner

8/10

Excellent

12 Jan 2020

Elsa

can recommend this hotel.

We enjoyed our stay at Twin Towers. Rooms are very clean and the staff helpful.

Friends_and_family Family

6/10

Pleasant

06 Jan 2020

Verified traveler

room is large but the cleanliness just acceptable

The hotel is a bit old. Need renovation. Room is large but the cleanliness is just acceptable. The mattress is too hard for me; the swimming pool is nice. 8 mins taxi to Siam Paragon.

Friends_and_family Family

8/10

Excellent

05 Jan 2020

Karl

Great place to stay. Staff is very friendly. Close to everything in Bangkok. Shopping, Temples and the river is just a 5 minute Tuk Tuk ride away.
Rooms are very big. Furniture a bit old but functional.

Leisure Family

4/10

Poor

31 Dec 2019

Sam

We had 2 connecting rooms.
Location is ok, first appearance / impression is nice and rooms were spacious.
But from 5 nights stay:
- Shower handle fell off on first night / use
- Some sockets not working
- Electricity suddenly cut in one room when using hairdryer
- Mattress, chair and couch seats were sunken
- No standard amenities like toothbrush or slippers provided
- Toilets look old and worn, a contrast to rest of the room
- Pool restaurant was closed early (8pm) though the doors were open and they should officially close at 9pm. We were very disappointed as the menu looked appealing.
- Gym and ping pong: lack of signage about their policy that you could use these facilities once a day only. Staff spent a few minutes to check on their policy and communication was poor. This left my kids very disappointed that they could not play ping pong - I brought them from the hotel room to play after gym staff told me a few minutes before that it would be ok.
- Be aware of miscommunications with the tour service at the front of the building. Their car service was great. But they booked tickets for us though we did confirm that we wanted them. They were trying to be helpful and it was probably the (apparent) informal way of doing things in Thailand.

Leisure Family_with_children

8/10

Excellent

30 Dec 2019

William Wing Yiu

Location is OK and convenient to central city

Self

10/10

Exceptional

20 Dec 2019

Verified traveler

Excellent hotel we love it. We will come back to stay after.

Leisure Family

6/10

Pleasant

13 Dec 2019

Desmond

Pretty Old Hotel, toilet was quite gross, killed a small cockroach on day 1. Bed was terrible and the sheets had a yellow dried stain on it. Price and room size were good though.

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

TONG

Staffs are helpful & friendly. Sure will recommend to friends.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2019

chutikarn

stay in Nov 2019

Very hard to find fault with the hotel and the room. Fast and efficient check in and check out. Stayed on the 16th floor. Excellent room modern, very clean, quiet and very spacious. Did not use and facilities as only on a short stay. However all the equipment looked clean and in working order. Again did not use the restaurant however did think a little on the expensive side especially if with a family. However there are many places to get food outside the hotel. Fairley well situated as only ten minute walk to the Siam centre and BTS. There are also plenty of tux tuk and taxis if unable to walk the distance.

Partner

10/10

Exceptional

15 Nov 2019

Bradley

Great hotel, location ok. Within easy distance of most things tbh, although not near a rail sta big deal for

Partner

4/10

Poor

01 Nov 2019

Verified traveler

The staff was very nice and helpful but other than that I didn't like anything else about it. When you walk into the front lobby it looks like a very nice place but let me say you get what you pay for. The hallway leading to our room smelt like old dirt laundry and like something died. The room is extremely run down and old looking. Not to mention the dirtiest room I’ve ever stayed in. It’s as if the place hasn’t gotten a deep cleaning in years and the cleaning ladies only come in to make the bed and give you towels. There was disgusting marks and filth all of the walls and blood on the ceiling in the shower... and do not look under the bed. The bed and pillows were so hard. I would never stay here ever again and would not recommend anyone else stay here unless your okay with staying in filth. The location was okay there are way better places.

Leisure Partner

10/10

Exceptional

23 Oct 2019

Hidayah

I’ll definitely be staying here again. Room was spacious and comfortable. Staff was friendly and helpful in recommending places and also booking of transportation

Friends

10/10

Exceptional

20 Oct 2019

Fajer

They have a cooperative staff.
Reception are amazing

Friends_and_family Family

2/10

Poor

18 Oct 2019

Verified traveler

Where to begin...
I had my doubts on the hotel upon turning down the street it’s on.. Super run down and quite dodgy to say the least.
After seeing the lobby, my doubts started turning around. It was large and quite fancy I thought, there’s even someone that’s hired to stand at the door and open it for you as you exit and enter the hotel. I really had high hopes for the room after seeing it, but sadly I was nothing less of disappointed.
Before I even got to see my room, I had to pay a $100 deposit (in my home currency, being Australia) which was shocking as this is not stated anywhere online! From there onwards it went downhill.
After finally getting the key to my room and exiting the elevator on my designated floor, the first thing I could smell was smoke from cigarettes. Let me tell you that it wasn’t faint either, it was as if they were smoking right outside the elevator (which they shouldn’t have been as it is a non smoking hotel).
After entering my hotel room and spending no more than 30 minutes in it, I had a list of things that were wrong.
There is NO safe in the room to put your passports and valuables in, the bath water is DIRTY, the sheets and EVERY piece of furniture in the room was stained and smelled. The air conditioning is pre set, the bathroom had spider webs and hair from the previous people on the shower wall! The ONLY power outlet was about to fall out of the wall and was on the complete opposite side of the room to the bed so you couldn’t charge your p

Leisure Partner

10/10

Exceptional

17 Oct 2019

Desmond

it is nice and location is pretty easily accessible. 7-11 is directly under which is nice. staffs are friendly and helpful.

Leisure Self

10/10

Exceptional

30 Sep 2019

Atchara

My wife and I always stay at twin towers when we visit Bangkok. We are never disappointed with there service.

Leisure Family_with_children

8/10

Excellent

14 Aug 2019

Viv

It was nice and clean and a convenient location, the price was great.

Family

2/10

Poor

04 Aug 2019

Verified traveler

Not so

When I check in the toilet was not clean smell of urine. Floor is dusty. The back and corner of the table, desk and bed is dusty

10/10

Exceptional

04 Aug 2019

Verified traveler

Good location in central BK.nice pool.large rooms.

Business Self

8/10

Excellent

01 Aug 2019

Verified traveler

Stayed there July 2019

Great value for money. Very helpful staff

Partner

4/10

Poor

22 Jul 2019

David

My advice keep looking

room was very uncomfortable for other Hotels I’ve stay in Bangkok. The staff was not friendly at all

6/10

Pleasant

07 Jul 2019

Verified traveler

I have always liked this place. Never checked in to other hotels even though we know there are better places with better service, rooms, comfort and amenities. It is the feeling that this place have always left me with. But i kinda of feel that, the amenities cut down is rather disappointing. Basic things like tooth brush, charging guest for it is uncalled for.

Friends_and_family Family

6/10

Pleasant

06 Jul 2019

Verified traveler

Not too happy with the stay

Okay service was good at check in , but oh my god the room I got was yikes there was hairs around the dress desk area , toilet looks hella old , the sink was but it’s sucks , the shower are hella all and there was cockroach in the room yike yike yike ... but they did upgrade my to an
Executive room it was a little cleaner ... but we still found cockroach in the room. The housekeeping was good - she was friendly and very clean ... the area are good just next to 7/11 and some convenient store . Pool was nice but the ooool side bar the hour was supposed to start at 10-10:30 am no one was her and when staffs pass by when I ask they don’t seem to know anything about the hours . Restaurant : I heard the dim sum buffet was good , so on our last day we decide to go try it .. so when I went downstairs a lady who stand there to supposed to greet guests told me dim sum open at 11 am than I say okay than any breakfast than she said yeah American breakfast I say ok than she said it’s open at 10 am I say okay it’s 9:30 ish it’s there anything open she said no no breakfast right now @@ but there was people inside eating and she wouldn’t let us go in to eat I was super hungry I was pissed , so I said ok I’ll wait , I return at 10 am oh my god she that lady standing there ignore me and went behind that counter talking to others staff ignoring me ... that was 10:00 ish am .. what kind of services is that @@ well I return the answer is NO NO NO

Family

8/10

Excellent

09 Jun 2019

Verified traveler

Very organised well run hotel. Very polite staff.
Didn’t like that there was no free wifi.

Leisure Partner

6/10

Pleasant

11 May 2019

Verified traveler

It was alright, but to be fair, they need to renew some of the facilities. For instance, I missed some some plugs, especially close to the bed. Overall a good hotel but it seems a bit out of date.

Business_and_leisure

8/10

Excellent

01 May 2019

Ang

Our stay was very pleasant and we are happy with the room size and services from the staff

Partner

6/10

Pleasant

29 Apr 2019

Verified traveler

Cheaper rooms are very dated. Expect to get what you pay for.

Leisure Partner

10/10

Exceptional

25 Apr 2019

Tomer

Sweet staff

Im amazed with the staff, such sweet and nice people.
A must hotel at bangkok!!!

Friends

8/10

Excellent

22 Apr 2019

Verified traveler

Great service

We checked in late at 2 AM and our AC didn't work that well, it was just blowing semi-cold air. Had a hot sleep that night. I told reception about it the next morning and the person said they would either fix the AC or give us another room and also told us to see reception after we get back from our sightseeing. When we got back we were told that the AC was fixed and we had a great sleep that night. There was even a phone call from reception to make sure that the AC was working properly. Great service and great experience from our hotel stay.

Friends

10/10

Exceptional

18 Apr 2019

Verified traveler

I liked the swimming pool between the two buildings.

The location was also ideal for exploring Bangkok.

Leisure Self

4/10

Poor

16 Apr 2019

Verified traveler

They charged more money I agreed with Expedia.I stayed 5 days and they charged $92 more i agreed with Expedia.the room is not sound proof.noisy hotel.

6/10

Pleasant

02 Apr 2019

Nguyen

The cleanliness, the service, and the location was good. However the bed was to hard.

Family

10/10

Exceptional

30 Mar 2019

Verified traveler

The hotel workers were amazing very respectful and accommodating special mention to the security person who assisted us in the hospital when my friend had a medical issue. This guy unfortunately I missed his name stayed with us in the hospital until we checked out. He surely needs to be congratulated. Service above and beyond.

My housekeeper chai was amazing. The hotel personnnel are truly the best assets of the hotel.
Will surely come back next year in Bangkok and will stay at twin towers again. Will recommend it to my Canadian friends

Leisure Friends

6/10

Pleasant

16 Mar 2019

Kiko

I have been happy to stay here all previous visit. this time not so happy cos got cockroaches

Leisure Friends

8/10

Excellent

08 Mar 2019

James

Not 5* but not bad!

First of all, let’s be clear that this isn’t 5* but you wouldn’t really expect that at the price. I found the rooms clean and comfortable. But the electrics were odd, the safe was broken the hotel failed to fix it, and breakfast was pretty horrible to be honest. But for the price it’s was decent and it’s proximity to the train station was important for me. The suites are massive and are recommended.

8/10

Excellent

08 Mar 2019

Verified traveler

2 visits, first in December 2018 was average. Hotel looked a bit run down. Room was okay but not great. Gym area closed. Second visit in March was much better. A room in the executive tower was much better. Gym was open but staff at the gym followed you everywhere, very annoying. They charge extra for the sauna! They also get you out of the sauna if they suspect you haven't paid extra! As a guest of the hotel this seemed ridiculous. Left a sour taste.

Leisure Friends

4/10

Poor

24 Feb 2019

David

did not give us what we book. no smoking room, no king size bed. The bed we had was hard and soft at a weird place causing to wake up almost everyday with a backache.

Leisure Friends

10/10

Exceptional

23 Feb 2019

Verified traveler

Everything was better than expected, especially the Thai Restaurant, and staff by the swimming pool. They balanced out the very poor service, experienced in the evening by the Chinese Restaurant staff person on the 1st floor one evening who greeted me w/ a frown, and did not return to assist me once I was seated. I simply left.

Leisure Self

8/10

Excellent

19 Feb 2019

Tony

Ok stay

The accommodation is good value for money. Bit dated and tired but clean and comfortable. The food is somewhat high priced for what you get, it's like they are trying to be The sky bar quality but failing badly. The 4, yes four, restaurants offer different food styles (allegedly) but seem to cross over somewhat. They rarely have more than a handful of people in, giving them a cold ambience. Beers and wines are way to expensive! Why does a hotel only stock small 330ml bottles of beer and sell really bad wine.
Bottom line, the rooms are ok for the price. Go elsewhere to eat and drink you'll get much better and save money.

6/10

Pleasant

16 Feb 2019

ZaP

Nice hotel within reach of shopping malls like MBK, Discovery.

Leisure Family

8/10

Excellent

13 Feb 2019

Maria

Hotel is nice, food is okay but the location is far from everything.

Family

2/10

Poor

10 Feb 2019

Michelle

Don’t be fooled by photos—this place is awful!

Worst place I’ve ever stayed, it certainly tainted our last day in Bangkok. Tried to book the airport pickup service 3 times, first over email a week in advance then again two days before but got no reply. Called instead which cost a bomb only to be fobbed off and told to email and surprise surprise got no reply again so we ended up paying for an expensive taxi.
Get to room and go to turn on the lamp. It falls apart in my hands! Someone comes up to confirm it’s broken then disappears again. Then have two maintenance chumps fiddling for half an hour to fix it, after having waited until 11pm for them to come. Would have rather left it to be honest but didn’t want to be charged for damages. Try to connect to WiFi and it says it costs 300b a day. Have to take all our paperwork to front desk to prove it should be included. Attempt to go for breakfast and get the same story as WiFi. Not on the list apparently so it will cost 377b each. Again trudge upstairs to get the paperwork to no avail and denied breakfast I fully paid for. All staff we encountered, save for the man who took our bags up for us, are stone faced unfriendly, rude and unhelpful. The bed was so bad I would have rather slept outside. Pillow is basically a wafer so I resorted to putting clothes under the pillow so I could sleep. The whole room smells of smoke, with stained carpets and blanket..honestly, this place is a dump. They’ve spent money to revamp the lobby and stopped there clearly. Avoid at all costs.

Partner

8/10

Excellent

07 Feb 2019

Nazim

It is a very nice hotel to stay in. The rooms was big, clean and cosy.

There are few downside which are below
1. After they clean, they did not top up the toiletries (like shower gel etc.)
2. Nothing is complimentary (No tea or coffee inside the room, No WiFi - Please note that expedia says there is free wifi but there is no free WiFi)
3. The hotel location is not great - Far from BTS or any major shopping malls (but they have great services for Taxi and the gaurds are extremely helpful in fetching you a taxi)

Overall Excellent hotel for us to stay in.

6/10

Pleasant

08 Jan 2019

suren

Good location close to shops. I was disappointed that we were not advised of charges for transfers as well as breakfast fees for our youngest child.We were a family of 5 but was charged for breakfast for the child. Transfers to/from airport cost us approx A$150.

4/10

Poor

02 Jan 2019

Katrina

While we booked a non smoking room with a king bed, we received a bed with 2 doubles and cot, with the entire room smelling faintly like smoke. I was advised it was a non smoking room but found some matches anyway. The beds are hard. Wifi kicks you off frequently.

8/10

Excellent

28 Dec 2018

Verified traveler

Room spaces, clean and quiet. Close.to shopping mall (walking distance). BF is ok.

Leisure

2/10

Poor

27 Dec 2018

Verified traveler

First of all
DO NOT STAY there it will ruin your vacation
The entrance fooled me, it looked clean and nice
Once went up to the room it smelled like somobe just smoked in it And it smelled like that everyday, people were smoking outside in thebhall waybtoo noise nobrespecr for others.
The room smelled like humidity mixed with smoke, the carpet and furnisher was so old and not clean i had blood stains on the bed sheets the bed was so uncomfortable, i booked 11 nights gave me limited internet for 10 nights and keeps on cutting, breakfast is very very bad, bathroom had mold in it, the ventilation system is blocked or it doesnt work,
Bad service, i called room service to bring me a knife and a fork they told me to come and get it myself once i did they said i have to paybfor it its not free!!!! I was in a shock i thought they were joking but they werent, people at the door keep shouting for tours and taxis and they work for the hotel, very unprofessional untidy and unclean
I do not recommend anyone to stay there
Oh and also very very noisy

Business_and_leisure Partner

10/10

Exceptional

26 Dec 2018

Verified traveler

Location is almost central to everythiGreatly ng that you might want to reach out to. Accessible, yet not typically touristy. Loved the space every aspect of the hotel provided.

4/10

Poor

23 Dec 2018

Mike

The staff at this hotel is absolutely rude, ignorant & will not go out of the way to deliver good customer service. There was a minor error with my booking by having an extra person, yet the staff couldn’t even let me borrow their phone to call Expedia. The guy at the counter kept speaking fast & laughing, I honestly felt like he needed his head checked for mental issues. The manager was helpful, the facilities are decent but location is pretty far away. I strongly recommend that for the price they offer you can find a much better hotel and within a better location, this is coming from someone who has been all around Asia.

10/10

Exceptional

22 Dec 2018

Verified traveler

great experience thank you looking forward to my next adventure

6/10

Pleasant

12 Dec 2018

Kwok Wah Joseph

Bad wifi network

8/10

Excellent

09 Dec 2018

Redbull

Front desk is always helpful with instructions. But operating staff were less eager. We had requested for extra pillows and blankets, it took them 2 seperate occassions to get stuff to us.
Bell boy was busy on the phone when i was collecting my luggages on my last day. I literally had to pull 3 of my luggages down from the luggage trolley before another bell boy from far end came over to help.

10/10

Exceptional

01 Dec 2018

A V

Great customer service

Great customer service

Partner

8/10

Excellent

30 Nov 2018

Verified traveler

This is a big total with great massage service and a good Thai restaurant. But it is not too close to the train and shopping malls. The room is spacious, but there are no windows to open, and no way to monitor the air conditioner. I was too cold at night.

8/10

Excellent

23 Nov 2018

Johannes

Bad location, great rooms

Friends

8/10

Excellent

13 Nov 2018

Verified traveler

Acceptable Hotel with a 3 Star Rating

After more than 10 years of staying in this hotel in the past, this return trip to Twin Tower Hotel show improvement in service. However Housekeeping service is still slow to guest request. In need of a renovation as the fixtures and fittings are showing sign of old age and in poor maintenance. Of course for the price you are pricing, please do not expect much but this is an acceptable hotel stay in terms of location (near MBK) and Yaowarat at short distance

Family

2/10

Poor

11 Nov 2018

Arkar

Hotel messed up with the blocked money in my visa card and haven’t got my blocked money back yet. Terrible hotel. Hate it so much. never gonna go there again. Receptionist took along time to give the room. The point is the blocked money in my account from the hotel still blocked