Name: Hotel Les Pasteliers
Address: 3, rue Honoré de Balzac., Albi, FR

10/10

Exceptional

01 Jun 2026

Brian

A real 'find'
Nothing was too much trouble, the attention to detail, breakfast and customer service was first class.
All at a very reasonable price.
Thank you

Partner

10/10

Exceptional

30 May 2026

Christine

We had the best time in Albi! Hotel es Pasteliers made our time in Albi even better. The Hotel is in walking distance to the city centre. The Hotel is charming and the people are so warm it made our stay very memorable. They gave us wonderful dinner suggestions. I would stay here again!
Breakfast was delicious!

Friends_and_family Family

10/10

Exceptional

14 May 2026

Philip

This place was a great find. Just a short walk from the main sights, but in a nice, quiet neighborhood. Parking is very easy on the street or in a lot within 50 meters of the hotel. Staff were great and the breakfast very good. I would stay here again without a doubt.

Partner

8/10

Excellent

12 May 2026

Helen

Friendly helpful owners. Rooms fine. Bed comfortable.

Partner

10/10

Exceptional

29 Apr 2026

Rachel

hôtel très bien situé! On peut faire la ville à pied! L’accueil est excellent avec plusieurs bonnes recommandations.
Bon petit déjeuner!

Friends_and_family Family

8/10

Excellent

17 Apr 2026

John

Good breakfast. Helpful owner/manager.

Partner

10/10

Exceptional

05 Oct 2025

sheema

Chris at reception went above and beyond. Gave us useful recommendations for dinner and parking and things to see
The conservatory area was a nice place to relax. The room was clean.
The breakfast was the only downside, over priced for what it was.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Carrie

Staff was very accommodating and pleasant.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Verified traveler

I arrived slightly earlier than planned, and decided to see if I could check in. The staff were very welcoming and friendly, and gave me plenty of useful information about the local area while they checked whether my room was ready.
Excellent first impression, very clean, tidy, modern, great ambience. Lovely room, and parking close by too. Highly recommended.

Self

10/10

Exceptional

03 Jun 2025

Philip

Great location. Excellent hosts. Reasonably convenient parking.

Partner

8/10

Excellent

29 Apr 2025

Zoe

Lovely property, quirky room with a lovely terrace and owner and staff super friendly. Bed a little hard but linen good.
Breakfast was continental. Would stay again.

Leisure Partner

8/10

Excellent

28 Feb 2025

Donna

Very good property.Nicely decorated and maintained. Excellent staff.

Leisure Self

10/10

Exceptional

24 Nov 2024

Zoe

The welcome that we got from the owner was wonderful. He was friendly, super helpful and provided lots of information such as where we could park, great restaurants and how to get to the old town which was very walkable. Despite being in a busy area our room was really quiet and the terrace was great! We will definitely stay here again when we are next in Albi.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Julie

Great boutique hotel. Room was comfortable and efficient, a bit small. Bathroom was updated very modern. Bed was comfortable. Staff was kind. Breakfast was good.

10/10

Exceptional

24 Sep 2024

Verified traveler

We had a great stay here. The staff is incredibly friendly and offered suggestions onwhere to eat and what to see while in Albi. The hotel is walking distance from the cathedral and the food market is a block away. A nice home made breakfast was available for an additional fee. I highly recommend staying here.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2024

hanna

Highly recommended

Outstanding. Great location. Beautiful accommodation. Pleasant. Heartily excellent breakfast. Highly recommended.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2024

kathryn

Charming Boutique Hotel

This is the best place to stay in Albi. We were in 2 different rooms, as we extended our stay. Each was lovely and spotlessly clean. Both had refrigerators plus extremely comfortable king-sized beds. One had a lovely terrace. The other was huge with an extra bed. Breakfast was delicious with fresh-squeezed orange juice. There is a cozy ambiance in the public spaces that invites guests to linger. The hotel is family-run with hosts who deliver personal attention that goes beyond making dinner reservations and calling taxis. ( if you do need a taxi, Cab-me offers personal attention also) At the hotel Stephane assisted with locating medical attention, a pharmacy and take -out meals. He made phone calls for us when French was needed. He switched us to a more convenient room. He even moved our car for us. Staff offered breakfast trays, extra towels and whatever we needed to assist with our sudden lack of mobility. We felt supported during a very stressful time. Thank you, Stephane and staff. We returned to the US and are recovering well but plan to return to France in the future to continue our interrupted trip - beginning at Hotel Les Pastileurs!

Partner

10/10

Exceptional

20 Sep 2023

Eugenia

Very friendly staff

Leisure Partner

10/10

Exceptional

16 Sep 2023

Alan

Friendly central place with excellent breakfast.

Very good, and good value. Central location but with free parking very nearby. Friendly, and the breakfast was exceptional for this class of hotel. Very good value.

Partner

8/10

Excellent

14 Jun 2023

Sandra

Old World Charm

We enjoyed our overnight stay in this older, but quite charming hotel. We had not noticed that the hotel doesn't have an elevator and didn't know how we could get our luggage up three flights of stairs, but the wonderfully friendly and helpful desk clerk came to our rescue. His extra service was deeply appreciated.

Partner

10/10

Exceptional

10 Jun 2023

Cheryl

Comfortable, clean hotel with very reasonable breakfast option. We had a terrace room. Only drawback is there are no hand towels.
Less than 10 minute walking distance to major sites such as Saint Cecile Church and the Toulouse Lautrec museum housed in the Berbie Castle built in the 12th century.

Leisure

10/10

Exceptional

28 May 2023

Adele

Amazing value and incredibly service

We had just a one night stay in this vibrant & historic city - The hotel owners are friendly , professional and take great pride in their hotel. I
Our recently renovated room & bathroom were small but great value for the price including a delicious & generous breakfast buffet for just 10 euros.

Partner

8/10

Excellent

21 May 2023

Sergey

Pretty, well-kept hotel in a historic building. The staff is very nice and friendly. Albi city center with sightseeing and restaurants is within an easy walking distance. Street parking was easily available.

Leisure Partner

10/10

Exceptional

16 May 2023

Cheryl

Very helpful staff. Wonderful breakfast with fresh-squuezed OK. good location

Leisure Partner

10/10

Exceptional

24 Nov 2022

joseph

Excellent

Amazing stay so quaint.

Partner

10/10

Exceptional

22 Mar 2022

Carol

The manager was very welcoming and gave us a choice of rooms. He explained the parking (free in the nearby square). Provided a map of things to see in Albi and recommended a restaurant.
Breakfast was very good with pleasant service.
We would recommend this hotel to anyone staying in Albi.

Partner

10/10

Exceptional

16 Mar 2022

Kate

Great stay thanks !

Leisure Family

10/10

Exceptional

22 Oct 2021

Steven

The hosts couldn't have been nicer. The breakfast was very good and a great value.

Leisure Partner

8/10

Excellent

29 Nov 2019

Verified traveler

Couple Stay

Overall a nice experience. Small family owned hotel close to the old town. The owner and the staff are very attentive and ready to help with advice regarding restaurants or local places to see. It can get a little bit noisy as doors and walls are thin but it is pretty much the same all over France.

Partner

8/10

Excellent

15 Sep 2019

Jacquie

Stay here just for the breakfast!

Lovely reception room. Hotel room not quite as lovely but adequate for a one get stay. Breakfast was wonderful! Very friendly owners and staff.

Partner

10/10

Exceptional

20 Jun 2019

Alex

Staff was great and the hotel was very conveniently located.

Leisure Family

10/10

Exceptional

30 Oct 2018

Ron

Nice hotel close to the centre of town, not too far from railway station. Room and beds comfy and clean. Good heaters and air con available. Beautiful home cooked breakfast. Incredibly helpful host with full knowledge of the best restaurants in town. Had one of the nicest meals ever on host's advice. Thanks heaps.

10/10

Exceptional

10 Oct 2018

Ruth

Fabulous place to stay in Albi

Fabulous independent hotel where the owners really care and do there upmost to ensure a great stay. The breakfast costs extra but is worth the money with all the homemade pastries.

Partner

10/10

Exceptional

20 May 2018

Thaddeus

All the comforts.

A very comfortable, friendly, low key place. So welcoming. Like a bnb. Staff very personable and gracious.

Partner

10/10

Exceptional

30 Apr 2017

Verified traveler

the chosen one

each room has it's own theme, i appreciated the decoration for the room. the room had a nice view, windows could open and breath fresh air. it is located neat the city center, a 10m walk will get you there. would stay there again if given the opportunity to visit albi in the future.

8/10

Excellent

05 Sep 2015

duty

Charming hotel with ambience

Wonderful little hotel. Easy to get to. Close to everything. Rooms were small but comfortable. Great creperie next door. Free parking for car 1/2 block away. Patrick was awesome. Extremely helpful. Want to go back.

8/10

Excellent

04 Jun 2015

Liz

Helpful reception

It was quite near places to eat, not far from the centre of town. After 7 though there was only access to bedrooms.

8/10

Excellent

25 Feb 2015

Margaret

Basic but acceptable.

No lift here but a comfortable enough room on the second floor, away from the rather cabbage-like aromas of the lower floor. Very pleasant person at reception. Good restaurant Bistrot Auguste 3 mins away, so no need to walk back into the city centre. Not far though, so hotel is well situated.

Partner

6/10

Pleasant

28 Jan 2015

Verified traveler

Noisy housekeeping in the morning

Great service & I loved the decor of the hotel but shame about the noise of housekeeping at 7am each morning of big footsteps and slamming of doors. I let it go the 1st morning thinking it was one off case then it continued the following morning. Also rather devious of them to charge us for the 2 cokes in the minibar especially when it states that charges would be incurred if ordered from downstairs restaurant. Grey area I guess. Dodgy area at night. Despite this I would give thumbs up to great service from the helpful duty manager & decor of hotel but unless you sleep like a log pls bring ear plugs and a sense of humour!

Partner

8/10

Excellent

30 Sep 2014

AK

A great find

Lovely little hotel close to all sights in the old town. Helpful staff especially in respect of parking. Only a little difficult to find by car! (The local police were very helpful with directions). AK Victoria BC Canada

Family

10/10

Exceptional

16 Aug 2014

Chris

Great and helpful Staff

Staff was wonderful Our room was clean, great bed and wifi fast. The best bargain of our trip

10/10

Exceptional

07 Jun 2014

Ann

lovely night in Albee

We were upgraded to a lovely large room in this charming hotel. Great value for 2 stars!!!

8/10

Excellent

25 Mar 2013

Alicia

Clean and friendly place in city centre

Staff were lovely and very helpful. My room had a nice little terrace. It was comfortable and quiet. I enjoyed my stay very much.

10/10

Exceptional

18 Aug 2012

Clare

Charming, quirky and convenient

Very convenient location, easy to walk into town, and close to a large free car park. Lots of fascinating pictures and artefacts round the hotel, room delightfully decorated. The air con was lovely! All in all really helped enhance our stay in Albi.

Family

6/10

Pleasant

27 Jun 2012

Tony

Mixed feelings!

Not easy to find, but it is in a quiet location. No complaints about the room or the breakfast. No restaurant so a 5-minute walk to find centrally-located eating places.
By far the most expensive of the six similar-quality hotels I stayed in during my touring holiday. Friendly owner, however.

10/10

Exceptional

21 Jun 2012

Robert

Les Pasteliers

This is a very clean and comfortable hotel, complete with spa-bath, tea/coffee making and air conditioning. No parking (but that is normal in France) but a free Public Car Park in adjacent. The bathroom was tight for space because of the spa.bath.

10/10

Exceptional

11 May 2012

Laurie

Excellent stay

Booked this for one night but stayed for two. They management were very apologetic that this meant changing rooms, but it enabled me to see more of the hotel! Each bedroom appears to be individually styled, but all with good facilities (including kettle, tea and coffee). Showers are funky disco ones! Breakfast room elegently styled, and a good selection of items. No guarded parking, but the 'free' tree shaded square is only 10 metres from the hotel entrance. The historic centre of Albi is about 10 minutes walk away, and it was easy to find open restaurants on a Sunday night.The hotel states everywhere that it has no lift, but apparently its a common complaint by people who have not read the details. A must for future trips to the area.

6/10

Pleasant

24 Nov 2011

Verified traveler

For A short stayin Albi this hotel is fine

Albi is a small town in the south of France near Toulouse. I thought that this hotel was very typical of what I've found elsewhere - small room, very accommodating staff etc. The room I had was nice but it had a little bit of a musty odor. The bathroom was nice and it had a fine mipultijet shower. The owner was very helpful especially directing me to the area with free parking. This hotel is a five minute walk t the main square, the church, stores and museums. Also, a great restaurant called L'epicurean is five minutes away. On Saturdaynthere is a wonderful open air market on the square right next to the hotel. I would stay here again

10/10

Exceptional

08 Oct 2011

Ian

Great Find

This was a very nice, little, well-run hotel. The owner was very helpful and friendly. The room was very pleasant and had both character and modern fixtures and bathroom. It even had a nice little private terrasse. The location was a little out of the way from the train station, but close to a major square and close enough to walk to the Catherdal and muesum. I enjoyed my stay here and thought it was a good value.

10/10

Exceptional

02 May 2011

Robin

Very helpful staff, great location

This is a small, quirky hotel in a convenient central location. The staff could not have been more helpful and friendly. Breakfast was excellent, with attentive service.
Although there is no parking on-site, there is a large, free public car park 100m away at the end of the street. We have no hesitation in recommending this hotel.

Partner

8/10

Excellent

22 Apr 2011

Ian

Good spot for seeing the old town

Clean and comfortable hotel, pleasant and helpful owner, and really well placed hotel, just a few minutes walk from the old town.

Partner

10/10

Exceptional

26 Jul 2026

Jason

Amazing staff, great breakfast and nice hotel overall.

10/10

Exceptional

25 Jul 2026

Jason

The staff is lovely, very kind and helpful. Breakfast is amazing. Loads of fresh bread, fruit and other things. The room is nice and had everything you need. Highly recommended.

10/10

Exceptional

18 Jul 2026

lourdes

Hotel con muchísimo encanto, muy bien cuidado y mantenido.
Personal super amable y dispuesto a ayudar
Si volviera a Albi volvería aquí, es una apuesta segura

Partner

10/10

Exceptional

20 Apr 2026

Thomas

Un hôtel dans une zone calme à proximité du centre historique, avec personnel très aimable. Très bonne expérience !

Partner

8/10

Excellent

28 Mar 2026

Patrice

Très bon petit déjeuner Hôtel accueillant par personnel charmant

Partner

10/10

Exceptional

24 Feb 2026

CORINNE

Tout est toujours aussi parfait

10/10

Exceptional

31 Jan 2026

veronique

Très bon accueil propre bien placé
À refaire

Partner

10/10

Exceptional

19 Jan 2026

ANNA

Excellent accueil et de très bon conseil concernant les restaurants, propre, les petits déjeuners étaient très bons et l'hotel et proche du centre.

Partner

10/10

Exceptional

26 Nov 2025

CORINNE

Rarement vu services et prestations aussi parfaits. Chambre magnifique, propreté irréprochable, serviettes de toilette qui sentent bon ! Excellente literie, petit déjeuner complet avec des produits frais et locaux, parking très proche et gratuit, etc...En prime, un accueil très agréable et un accompagnement jusque dans la chambre, un directeur très sympathique, bref, une équipe de vrais professionnels. On ressent fortement l'expérience et la connaissance des relations humaines... Pour ma part, c'est un coup de coeur, cet hôtel mérite largement plus que 2 étoiles.

Business

10/10

Exceptional

26 Nov 2025

CORINNE

Rarement vu des services et prestations aussi parfaites, et pourtant je suis constamment en déplacement dans différents types d'hôtels. Propreté irréprochable, chambre magnifique, excellente literie, serviettes de toilette de qualité et qui sentent très bon, petit déjeuner complet avec des produits frais et locaux. Parking très proche et gratuit. En prime un accueil très agréable et un directeur très sympathique ! Ce sont de vrais professionnels, on ressent fortement l'expérience et la connaissance du métier. C'est un coup de coeur pour ma part, vraiment du top niveau, cet hôtel mérite largement plus que 2 étoiles.

Business

10/10

Exceptional

30 Oct 2025

TRIAL

Non pris

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

CHING HSIANG

The agents are all helpful and welcoming.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Arlette

Superbe hôtel au cœur d’Albi

Superbe petit hôtel familial au cœur d’Albi. Tout était parfait : notre chambre premium décorée avec goût, la literie super confortable, le plateau de courtoisie, l’accueil et les conseils pour les visites et la restauration, le petit déjeuner copieux avec des produits frais, locaux et faits-maison… le tout avec un rapport qualité /prix imbattable !

Partner

10/10

Exceptional

11 Aug 2025

Cindy

Très bon séjour

je reviens très régulièrement dans cet hôtel. Les hôtes sont chaleureux et accueillants. Les chambres sont propres et confortables.

Business

10/10

Exceptional

05 Aug 2025

María Ángeles

Fenomenal

El personal de Recepción fue muy amable. Y el hotel está muy bien situado.

Self

10/10

Exceptional

05 Aug 2025

Martine

Adresse à recommander
pour la localisation, à 3 minutes à pied du centre historique et 2 minutes d'un parking public gratuit
pour l'amabilité du personnel qui donne de très bons conseils pour les lieux à visiter et les restaurants testés et variés
pour l'aménagement qui allie confort et décoration soignée
un bémol, l'absence d'ascenseur, mais compensé par l'aide pour porter les bagages.

Self

10/10

Exceptional

04 Aug 2025

María Ángeles

Enhorabuena

La situación del hotel es muy buena en relación calidad-precio. El personal de Recepción fue muy amable.

Self

10/10

Exceptional

02 Aug 2025

FREDERIQUE

.

Leisure Family

10/10

Exceptional

06 May 2025

Beatriz

Nos atendieron muy bien. Nos sentimos cuidados y atendidos. Los dueños trataron de ayudarnos en todo momento. Lo recomiendo ampliamente

Leisure Partner

10/10

Exceptional

26 Mar 2025

Pascale

Adresse à recommander

Excellent accueil par le Monsieur de la réception.

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Philippe

Excellent

Très bien bon séjour à refaire

Partner

8/10

Excellent

16 Feb 2025

PATRICK

Attention à l'acoustique entre chambres, sinon calme avec la rue

Partner

10/10

Exceptional

15 Jan 2025

Cindy

Très agréable séjour à Albi

Très bon sejour. C'est un établissement que j'ai l'habitude de réserver et que je conseille à mes collègues.
Les chambres sont agréables et les hôtes charmants.

Business Self

8/10

Excellent

17 Dec 2024

Rafael

Cozy hotel, with some unfortunate mistakes

Despite saying otherwise on their page, there is no parking, and parking on the street is very difficult during business hours. Hotel is cozy, but there was also no curtain on the window, which is just weird. Despite these things, still a good place, as we eventually were able to park in the lot without a time limit, and made a makeshift curtain using the blanket.

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Gaydou

Hotel tr bien placé. L'accueil à l'arrivée top.

Friends_and_family Friends

8/10

Excellent

16 Sep 2024

sylvie

Bon rapport qualité prix. Hôtel calme bien situé.

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

nathalie

Propriétaire très agréable et surtout écoutez ses bonnes recommandations culinaires

Merci pour votre accueil et conseils

8/10

Excellent

08 Aug 2024

Iñigo

Limpieza, amabilidad y comodidad

El personal es muy amable y el hotel está muy limpio y a 10 minutos del centro de Albi

Partner

10/10

Exceptional

08 Aug 2024

Hugo

Très bon séjour !

Dès notre arrivée à l'hôtel le gérant était disponible pour nous aider avec le parking motos, ensuite il nous a conseillés des endroits pour boire un verre et manger à ALBI. Nous avons suivi ses conseils et ils étaient très bons.
Concernant l'hôtel, tout était très bien. Les chambres sont confortables et propres, le petit-déjeuner était très satisfaisant.
Et tout ceci à 2 minutes à pied du centre-ville, et à des prix imbattables.

Je recommande vivement cet établissement !

Business Family

10/10

Exceptional

06 Aug 2024

Manon

Chambre bien climatisée et bon déjeuner.

Leisure Partner

10/10

Exceptional

31 Jul 2024

Marianne

Top halte dans cet hôtel, très bon accueil par l'ensemble de l'équipe, de bons partages pour découvrir la ville et de bonnes adresses pour bien manger.
Un hôtel très propre, une chambre climatisée et très confort.
Un petit déjeuner au top : produits frais, locaux
Un grand bravo 👏

Partner

6/10

Pleasant

17 Jul 2024

josep ramon

Bona estada

Hotel antic però reformat amb gust i detalls decoratius, no té ascensor, personal amable

Partner

10/10

Exceptional

28 Jun 2024

Christiane

Accueillant et pratique.

Très bon accueil avec infos et renseignements sur les endroits à visiter et les restaurants sympa de la ville. Hôtel propre mais vieillot et clim moyenne. Situation de l'hôtel à 5mn du centre ville.

Partner

10/10

Exceptional

10 May 2024

María Fe

Muy bien situado, el personal muy agradable y servicial

Leisure Friends

8/10

Excellent

05 May 2024

Wolfgang und Claudia

Its a very nice and cosy hitel and a very nice, English speaking owner. I can recommend this hotel. Breakdast very fine.

Leisure Partner

10/10

Exceptional

12 Mar 2024

Thierry

Hôtel cosy

Hôtel cosy, accueillant à taille humaine, service et chambre de qualité.
A deux pas du centre historique.
Parfait pour moi.

Business

10/10

Exceptional

02 Feb 2024

Melanie

Parfait ! Excellent rapport qualité prix.

Business

10/10

Exceptional

30 Jan 2024

Arnaud

Parfait

3è séjour dans cet hôtel, hôtes toujours aussi accueillants. Je reviendrais :-)

Business

10/10

Exceptional

17 Dec 2023

marie jeanne

Il n y a rien dire tout etait parfait

Partner

10/10

Exceptional

11 Dec 2023

MªIsabel

Recomendable

Muy amable la persona de recepción, nos informó del parking gratuito al lado del hotel, nos recomendó sitios que visitar , restaurantes, habla muy bien español.La habitación con todo lo necesario ,baño reformado.

Partner

10/10

Exceptional

24 Nov 2023

Magalie

L'originalité !

10/10

Exceptional

18 Oct 2023

Miren

Recomendable

Las habitaciones estaban muy bien, muy limpias. Acogedoras.
Muy buena atención y servicio.
En 20 metros parking de pago, en 50 metros gratis.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2023

Serge

Super accueil

10/10

Exceptional

18 Aug 2023

J-Christophe

EXCELLENT!

Séjour d'une nuitée en famille. Arrivés très en retard, le patron nous a attendu. Excellente découverte que ce petit hôtel à 2 pas du centre historique d'Albi. Chambre spacieuse, bien aménagée avec sdb moderne ET fonctionnelle. Silence passé 21h; Mention particulière pour le petit-déjeuner et ses produits locaux! Etablissement très propre. Parking gratuit à 150m.

Friends_and_family Family

10/10

Exceptional

23 May 2023

Verified traveler

Un hotel recomendable 💯 x 💯

Sólo nos alojamos por una noche, sus anfitriones son entrañables hablan español además se esfuerzan en todo para hacer la estancia muy confortable y ayudarte en la información para conocer la Ciudad de Albi.
La habitación limpia, con colchones y almohadas muy cómodas .
El desayuno tipo bufé … genial !! las mermeladas y tartas son caseras .
Si volvemos a esta ciudad , seguro que repetiremos este hotel.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2023

Alain

Etablissement qui peut etre recommande.
Les gerants sont tres sympathiques et a la disposition de leur client,ce qui est tres agreable.

Self

10/10

Exceptional

19 Jan 2023

Verified traveler

I will be back