Name: Arakur Ushuaia Resort & Spa
Address: Cerro Alarken 1, Ushuaia, 9410, AR

10/10

Exceptional

02 Aug 2026

Yamilet

Our stay at Arakur Ushuaia Resort & Spa was truly exceptional. The hotel is spectacular, with breathtaking panoramic views of the Beagle Channel and the surrounding mountains. It is the perfect place to experience the beauty of Patagonia while enjoying world-class comfort.

The room was spacious, beautifully designed, impeccably clean, and incredibly comfortable. Every detail reflected the hotel’s commitment to quality and luxury.

The staff was outstanding—friendly, attentive, and always willing to help with a genuine smile. Their hospitality made our stay even more memorable.

The breakfast was one of the best we’ve ever had, with an impressive variety of fresh, delicious, and high-quality options. We also loved the spa, the infinity pool, and the peaceful atmosphere throughout the property.

Arakur exceeded all of our expectations and was undoubtedly one of the highlights of our trip to Ushuaia. We highly recommend it to anyone looking for an unforgettable luxury experience. We can’t wait to return!

4/10

Poor

04 May 2026

Yi

Overall Rating: ★★☆☆☆ (2/5)

While the property and location of Arakur Ushuaia are impressive, the overall experience fell significantly short of five-star expectations. Issues with room cleanliness, housekeeping standards, and delayed basic service (such as water replenishment) negatively impacted the stay.

Self

10/10

Exceptional

21 Apr 2026

Mairi

This was the perfect stay. Beautiful location with nearby trails to see panoramic views of the Beagle Channel and Ushuaia bay. The room itself was perfect, spacious and clean. The hotel itself is idyllic with plenty of cosy spaces to relax in, including the heated outdoor pool and jacuzzis over looking the bay. Couldn’t recommend this hotel more

10/10

Exceptional

20 Apr 2026

ulf

Hotel design, features, view and staff were all amazing. Only issue we had was unstable WiFi / internet in our room, particularly as we had to research/ rebook a cancelled flight. We also needed to extend our stay by one night with short notice, and Matias at the reception was very helpful and pragmatic in making arrangements to keep our room for another night. Very good guest service.

10/10

Exceptional

30 Mar 2026

Pablo

Great location, views of the ocean unobstructed, very helpful front desk personnel

Family

10/10

Exceptional

29 Mar 2026

Caridad

everything from the food to every person was amazing

Partner

10/10

Exceptional

17 Mar 2026

Maciej

Our stay at Arakur Resort & Spa in Ushuaia was truly exceptional and easily one of the highlights of our trip. The hotel is beautifully perched on a hill, offering absolutely stunning panoramic views of the Beagle Channel and the town of Ushuaia—waking up to that scenery was unforgettable.
What really made the experience stand out was the incredible staff. Everyone was warm and attentive, but a special thank you to Antonella, who went above and beyond to make us feel genuinely welcome. Her wonderful personality and attention to detail made our stay feel extra special.
The amenities were equally impressive—the pool and spa area were perfect for relaxing after a day of exploring, and the restaurant delivered excellent meals. Breakfast was delicious with plenty of options to start the day right.
We also loved the convenience of the complimentary round-trip shuttle to town, which made getting around effortless.
Overall, a perfect mix of luxury, comfort, and outstanding service. Highly recommended when visiting Ushuaia!

Partner

4/10

Poor

31 Jan 2026

Libia

The rooms were hot,. They should provide the fan from the beginning . No all the staff were nice
They mess up with my cab going to the airport . It was very stressful
Shuttle were 1/2 or 1 hour to the city
Lunch was just ok
Good breakfast and hiking

Leisure Family

10/10

Exceptional

25 Jan 2026

Alison

The room is beautiful. Every staff member is wonderful!!

10/10

Exceptional

25 Jan 2026

Michael

Room spotless, staff great, view incredible.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Pamela

The pool and hot tubs were in a beautiful location overlooking the bay. Dinner was very good, good service and choice of buffet or menu

Leisure Partner

10/10

Exceptional

11 Jan 2026

Brad

What an amazing property, the views, the pools, the outdoor heated pool were exceptional. The rooms were spacious and well-appointed. Very clean, and the stay was fantastic. A must visit when in Ushuaia!

Partner

10/10

Exceptional

08 Jan 2026

Emily

We loved the Arakur! The view from the heated pool was exceptional. Every tour will also pick you up from the hotel - so no concerns there. Can’t wait to come back!

Leisure Partner

8/10

Excellent

05 Jan 2026

Karl

Amazing hotel (facilities/rooms/view), but somewhat let down by quality of service and overall lack of organisation.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Elizabeth

Great hotel, Friendly and helpful staff. Highly recommend

10/10

Exceptional

15 Dec 2025

Elizabeth

Everything. Couldn't b fault b the hotel at all

10/10

Exceptional

15 Dec 2025

Elizabeth

Everything was absolutely perfect - amenities, staff, rooms. Couldn’t be more delighted

10/10

Exceptional

04 Dec 2025

Maria

Top-notch property with stellar service! Beautiful architecture, modern amenities, attentive staff, delicious food, and breathtaking views. This hotel was one of the highlights of my stay in Ushuaia and would gladly stay there again. Highly recommended!

Leisure Partner

10/10

Exceptional

07 Nov 2025

James

Flawless check in. First rate hotel.

8/10

Excellent

09 Sep 2025

Osmar

Everything was great but to get to the hotel you should be awake that the road is not paved.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Alejandro

everything

Leisure Partner

10/10

Exceptional

28 Jul 2025

Luis Javier Perez Del

an amazing place for the family, property is amazing, very comfortable and cozy with a lot of spaces to hang around, food is awesome and the service is excellent, from the bell boys to the concierge and everyone at the restaurant and bar, views of Beagle channel are amazing and you have more than enough snow for a giant snowman.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2025

Chandler

Incredible stay with a wonderful staff.

Friends_and_family Friends

10/10

Exceptional

29 May 2025

Joel

Beautiful property and excellent service. Amazing view.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Felipe

Loved it. Highly recommended

10/10

Exceptional

21 Apr 2025

Brian and Sejal

Fantastic hotel. Staff are amazing and well..the pool is just something spectacular

Leisure Family

10/10

Exceptional

31 Mar 2025

Leila

Stunning location with a very helpful staff. Highly recommend!

Leisure Friends

8/10

Excellent

28 Mar 2025

Kim

The quality of food from the restsurant was not very good. Dining room service staff were slow, front desk staff very attentive.

Leisure Friends

10/10

Exceptional

24 Mar 2025

vanessa

The views, the staff, the whole vibe of this place is magnificent!!!! Such a wonderful time we had!!! Highly recommend, is a MUST stop whe you are visiting Ushuaia!

10/10

Exceptional

22 Mar 2025

Carolyn

Beautiful property with great views, a lovely staff and a shuttle to downtown

10/10

Exceptional

19 Mar 2025

Carlos

Beautiful pool to relax after a day of activities,

Leisure

10/10

Exceptional

19 Mar 2025

Kelly

Beautiful hotel, great staff, very clean, wonderful place to stay!

Leisure Partner

10/10

Exceptional

26 Feb 2025

Cynthia

Stunning place. We loved the spa and the food. 10 out of 10.

Leisure Partner

10/10

Exceptional

05 Feb 2025

joann

Unique hillside beauty
Tantalizing architecture in a majestic setting
Very friendly and attentive staff

Leisure Self

10/10

Exceptional

04 Feb 2025

Sandra

Beautiful view from the hotel. Large and clean room. Helpful front desk. Free shuttle to town.

Leisure Friends

10/10

Exceptional

03 Feb 2025

Shari

Fabulous property and delicious food

Leisure

10/10

Exceptional

29 Jan 2025

Jerry

Very nice resort. Great location.

Partner

10/10

Exceptional

17 Jan 2025

David

Amazing hotel . Would highly recommend

Leisure Partner

10/10

Exceptional

16 Jan 2025

KARLA

Me encanto el servicio al cliente, todos muy atentos y amables

10/10

Exceptional

08 Jan 2025

JORGE

Superb

Leisure Family

10/10

Exceptional

08 Jan 2025

Carlos A.

Upon arrival, the check-in was a little slow. The room was spacious, clean and comfortable, with a great view. The parking lot is ample and convenient. Good shower (the shower handle was slightly cracked and squirted to the side). Facilities are ample if somewhat stern. We had the year-end buffet party and it was very good. Breakfast buffet was outstanding. We had dinner at the restaurant twice and the food variety at the buffet was outstanding. Good selection of wines. A special recognition to the grill chef, Gustavo, who was very courteous and prepares some of best roast lamb and ribeye I have had in Argentina and Chile. Service at the restaurant was very good. Overall I give the hotel a 4.5 which I rounded to 5. I definitely recommend it.

4/10

Poor

05 Jan 2025

David

Disappointing Stay – Not 5-Star Quality

We had high expectations for the Arakur Ushuaia Resort & Spa, but unfortunately, it fell far short of what we’d expect from a 5-star hotel.

Firstly, the room was unbearably hot—stuck at 25°C even though it was freezing outside. We had to switch rooms because it was so uncomfortable, smelled of sewage, and was incredibly noisy being right above the lobby and entrance. Oddly, we were told this was a “free upgrade,” but the location was terrible, with constant noise and a bad view.

Our new room wasn’t much better. It was still unbearably hot despite having the windows wide open and a fan running. There’s no way to turn off the heating, and we were told there’s no air conditioning at all.

Other basic amenities were lacking. There’s no iron in the room or even available upon request—you’re forced to pay for ironing, which is ridiculous for a supposed 5-star hotel. There were also no coffee or tea facilities in the room, another odd omission.

The beds were hard and uncomfortable, making it difficult to get a good night’s sleep. Breakfast was one of the few decent aspects—there was a good selection, but it wasn’t enough to redeem the overall experience.

The only highlight was the pools, which were genuinely lovely and well-maintained. They offered a great way to relax and enjoy the stunning scenery, but sadly, it wasn’t enough to make up for the many issues with our stay.

Partner

10/10

Exceptional

12 Dec 2024

Verified traveler

perfect stay

excellent all around

Partner

10/10

Exceptional

23 Nov 2024

Ann

Great place. Staff is excellent.

Leisure Self

10/10

Exceptional

15 Nov 2024

Jaime

The Arakur hotel is much more than a luxury destination; it's an unforgettable experience etched into the memory of its visitors. The hotel’s beauty is enhanced by art along with walls made of palo santo, creating a serene and calming atmosphere throughout the resort.

The spa was a lovely retreat, although a bit chilly during my massage and mud therapy. The heated infinity pool featured a unique passage leading outside, and when submerged, you could hear soothing music and even whale calls! There was also a cold-water pool and two hot tubs, along with complimentary Scottish showers that some of my friends enjoyed.

The breakfast buffet was delightful, offering multiple options as well as a menu to order from. The hotel offered several dining options, including a lobby bar with stunning views of the town and mountains.

Rodrigo at guest services went above and beyond, assisting me with booking several excursions, renting a car for exploring, and much more.

Surrounded by the Cerro Alarkén Natural Reserve, the hotel offered some fantastic hiking trails, perfect for hours of wandering and exploration.

The rooms were impeccably clean, with a proper turn-down service each evening that included chocolate as a welcome gift and nightly treat on the pillow.

If you’re into unique experiences and unsure about venturing to Antarctica, visiting Ushuaia and staying at this resort should definitely be on your list. You won’t regret it!

I should also add that they use “WhatsApp”.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2024

Jaime

The Arakur hotel is much more than a luxury destination; it's an unforgettable experience etched into the memory of its visitors. The hotel’s beauty is enhanced by art along with walls made of palo santo, creating a serene and calming atmosphere throughout the resort.
The spa was a lovely retreat, although a bit chilly during my massage and mud therapy. The heated infinity pool featured a unique passage leading outside, and when submerged, you could hear soothing music and even whale calls! There was also a cold-water pool and two hot tubs, along with complimentary Scottish showers that some of my friends enjoyed.
The breakfast buffet was delightful, offering multiple options as well as a menu to order from. The hotel offered several dining options, including a lobby bar with stunning views of the town and mountains.
Rodrigo at guest services went above and beyond, assisting me with booking several excursions, renting a car for exploring, and much more.
Surrounded by the Cerro Alarkén Natural Reserve, the hotel offered some fantastic hiking trails, perfect for hours of wandering and exploration.
The rooms were impeccably clean, with a proper turn-down service each evening that included chocolate as a welcome gift and nightly treat on the pillow.
If you’re into unique experiences and unsure about venturing to Antarctica, visiting Ushuaia and staying at this resort should definitely be on your list. You won’t regret it!
I should also add that they use “WhatsApp” to communicate

Business_and_leisure Self

10/10

Exceptional

04 Nov 2024

paulina

The staff is amazing and friendly! Te music at the lobby bar is great !
Good quality is ok

Leisure Friends

10/10

Exceptional

27 Sep 2024

Joe

Gorgeous views, beautiful rooms and friendly staff. Highly recommend!

10/10

Exceptional

10 Aug 2024

Yamila

I did not want to leave…. Beautiful!!!

10/10

Exceptional

22 Jun 2024

Robert

Excellent view! Breathtaking!!!
The only downside is the road driving up to the hotel is very bumpy.

Leisure Family

8/10

Excellent

20 May 2024

carlos

No concierge to help us, they have limited hours of service. Front desk not helpfull either.

Leisure Family

10/10

Exceptional

24 Apr 2024

Isabelle Jennifer Rose

An amazing hotel that sits atop the mountain overlooking all of ushaia. It has a 360 view from mountains to sea. Very relaxing environment. The staff went above and beyond. They were very accomodating, they made my stay definitely an experience worth remembering

Leisure

8/10

Excellent

29 Mar 2024

david

Amazing pool area
Friendly staff
Unfriendly tech

Leisure Family

10/10

Exceptional

25 Mar 2024

EUN KYUNG CINDY

*

Leisure Partner

10/10

Exceptional

18 Mar 2024

joyce metzger

Spa

Leisure Family

10/10

Exceptional

29 Feb 2024

Elizabeth

If you are one the fence about staying here- DO IT. The hotel is beautiful and well maintained, the amenities are fantastic and the staff is superb. It is located a little further out of town but we had no issues getting rides back and forth on the resort shuttle or Uber (if we didn't want to wait for the shuttle), and it is a beautiful ride down the mountain. The more remote location also means great views and some really nice hiking trails immediately adjacent to the hotel. The staff is awesome- everyone from the front desk to the restaurant to the cleaning staff were friendly and welcoming and really helpful. Our room was immaculate and very comfortable. The restaurant is quite good and the pool/spa are fantastic.

Leisure Partner

10/10

Exceptional

18 Feb 2024

Alexander

Fantastic property and great service. Beautiful rooms. Food was fine, nothing special.

10/10

Exceptional

30 Jan 2024

Christine

The views are spectacular and having a spa on site is wonderful, but the staff really makes this place shine - they helped us plan all of our activities and were always available to make recommendations or answer any questions we had.

Leisure Family

6/10

Pleasant

26 Dec 2023

Emily

Amazing location. Poorly managed hotel.

Sub-par service and no attention to details makes it not worth the 5 stars title. Our hotel transfer car was 50 minutes late: I asked for tooth paste that did not come until 2 hours later with 3 separate staff members bringing it to me; service at the lobby bar was horrible and staff were incredibly inattentive; the concierge did not seem invested and did quite little in showing us activities.

We had a good time and surrounding areas is beautiful and hope the management can step up their game.

Leisure Family

10/10

Exceptional

25 Dec 2023

Verified traveler

A dream

Best hotel I have ever stayed at. Just a complete beauty and the attention to the guest is unmatched

Partner

2/10

Poor

21 Dec 2023

Verified traveler

Bed covered in bugs

I encountered a deeply troubling issue that significantly impacted the quality of my experience. Upon arrival in my room, I was dismayed to discover an alarming number of dead insects scattered across the pillows, a sight that was both unsightly and unsanitary. Although the housekeeping staff promptly attended to this issue, their efforts proved to be a temporary solution. Throughout the night, additional insects continued to fall from the room's ventilation system, causing considerable discomfort and disrupting our sleep. This persistent problem not only raised concerns about the hotel's cleanliness but also about the effectiveness of their pest control measures. The experience was far from what one would expect from a establishment of this caliber, and it has left me extremely dissatisfied with my stay.

10/10

Exceptional

18 Dec 2023

Alejandro

This hotel it’s simply amazing. It’s a must if you are in Ushuaia

Leisure Friends

10/10

Exceptional

28 Sep 2023

Vladimir

Very good, hotel, nice pools, hot tubs ouside with nice view,

Leisure Family

10/10

Exceptional

12 Jun 2023

Ronald

Great place to stay with beautiful views, wonderful staff and amazing amenities!

Leisure Friends

2/10

Poor

27 Apr 2023

Krishna

The service was very poor. There was misleading information . The hotel lacks a “human touch”

Leisure Partner

10/10

Exceptional

18 Mar 2023

Gordon

Superior in every imaginable way. Pool and spa is breath taking. Food was excellent. We had a classical concert on-site. Rooms were large and well appointed

Leisure Family

10/10

Exceptional

07 Mar 2023

Andrew

Best views of Ushuaia!

Leisure Partner

10/10

Exceptional

09 Feb 2023

E

Location far from city centre. Staff is exceptional

Leisure Family

10/10

Exceptional

20 Oct 2022

Edwin J

The Amazing Ushuaia Resort

The weather was amazing when we arrived and went directly to the hotel. Staff was friendly and helpful with us; entering the hotel you see the most beautiful noon of your life Ushuaia is a magical City and the hotel is in top of a mountain not far from the city. A luxury hotel at its finest. Spotless clean. You can’t leave with out getting into the pool and if you don’t have a swimsuit don’t worry they got you covered it’s an incredible experience.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2022

Andrea

Amazing pool, the staff was really nice, the breakfast was plentiful and delicious. The hotel is located on top of a mountain with amazing views. The room has electronic blinds and a bathtub. Best hotel views from the pool and spa. We had dinner at the restaurant one night it was good but they sat us after 45 mins from our reservation. I would stay at this hotel again and I would recommend it to anyone going to Ushuaia

Partner

10/10

Exceptional

09 Mar 2022

johnny

Three nights and days to explore the region. This hotel is probably the nicest in Ushuaia. The only downside is that it is located outside of town, about a fifteen minute taxi ride.

Friends_and_family Family

10/10

Exceptional

28 Jan 2022

Krista Marie

Beautiful resort for a relaxing break. Very far from town but shuttle provided. Pool and spa facilities are great! Staff incredible and kind

Leisure Family

2/10

Poor

02 Jan 2022

Christina

Dirty hotel. Windows mucky, tiles all fallen off pool, toilets of bedroom weren’t flushed upon arrival, we purchased Day excursions and no vouchers were given to us, food really crappy! Front desk was always empty, no staff ever to help. A total scam the hotel!

Leisure Family_with_children

8/10

Excellent

26 Dec 2021

Suzie

Luxury up in the mountains

The hotel is situated beautifully, and truly impressive. The hot tubs are great, and make for a very relaxing evening after any activities. The location of the hotel, however, does throw up some difficulties: the shuttle runs every hour (or less) which is limiting, and - as we were staying over the festive period - we encountered real difficulties getting taxis (to the point where a LOVELY bell boy had to drive us to the airport himself!)

The hotel is certainly a nice place to stay, and I imagine if you had a car, or were simply doing organised tours that picked you up and dropped you off, that it would be wonderful, but it's worth considering what type of activities you want to do before you book.

Partner

10/10

Exceptional

23 Mar 2020

Verified traveler

Simply excellent on all accounts ,

Leisure Family

10/10

Exceptional

23 Feb 2020

Verified traveler

A MUST stay place in Ushuaia.It has nice room, awesome view and great restaurant.

Leisure

10/10

Exceptional

13 Feb 2020

Colin

Beautiful views and spa

We split our stay in Ushuaia between here and staying in town, and Arakur was far better. The views are amazing, the room was comfortable and quiet, and the food in the restaurant really good. We also appreciated being able to have an early breakfast as we had an early-morning excursion. The trails through the forest were also lovely and easy to follow. Would love to stay here again!

Partner

10/10

Exceptional

04 Feb 2020

Verified traveler

It’s a beautiful property. Very modern and luxurious. The rooms are fantastic. The views from the property are amazing. The pools are wonderful, with impressive views of town and the Beagle channel below. The food at the restaurant is very good .

Leisure Family

10/10

Exceptional

03 Feb 2020

Verified traveler

Exceptional hotel. Staff are extremely helpful and friendly. Beautiful property.

Leisure Partner

10/10

Exceptional

01 Feb 2020

Verified traveler

Amazing hotel! Chic and extremely clean plus the food was fantastic as well as having a great wine selection. The bath products were a nice treat. A little far from the airport but the hotel provides transportation into the town and back on a shuttle.

Partner

6/10

Pleasant

31 Dec 2019

Verified traveler

It was a delight to be looked after the serving staff at b'fast. They were keen to look after you and always with a smile.
Unfortunately the Catering Manager and General Manager were most unhelpful by not providing ANY vegetarian option in the hot buffet as part of the inclusive rate. This is the FIRST hotel we have visited where not one of the following was provided: baked beans, hash browns, spinach or stir-fried vegetables. They have fallen well short of the values expected from management of a member of \"The Leading Hotels of the World\". Shame

Leisure Family

2/10

Poor

30 Dec 2019

Biggles

Great building, terrible service. Very high usage rate when the cruise ships are about to leave or have just come back. Checked in after a cruise at 10.15am, was told one of our two rooms would be ready in an hour, finally got into rooms at 4.45pm!
Took half an hour to get a coffee at 11am, ordered three lunches but only two turned up.
The Fawlty Towers of Tierra del Fuego!

Leisure Family

6/10

Pleasant

28 Dec 2019

Verified traveler

Beautiful views, but loud rooms due to thin walls

This hotel has great views, but that’s about it. The walls were thin and we could hear everyone’s conversations, when they flushed, and when they came and went. They were by all means not even loud. The thin walls really made it seem like were were in communal living rather than an upscale hotel. The breakfast foods were tired and not fresh. It came free with out stay and I wouldn’t recommend paying for it. Front staff was unfriendly and at best, indifferent. We didn’t have a good experience and wouldn’t recommend it.

Partner

10/10

Exceptional

23 Dec 2019

FeeGee

High end boutique feel. Pool and spa was very nice. Room decor modern and contemporary. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

13 Dec 2019

Verified traveler

I loved the property. So beautiful with such amazing views of the city. It truly was a relaxing experience and the hotel staff was very friendly. I highly recommend this hotel.

Leisure Self

10/10

Exceptional

09 Dec 2019

Verified traveler

Pool was amazing and friendliness of employees made entire visit very relaxing and peaceful

Leisure Self

10/10

Exceptional

07 Dec 2019

Alex

Pros: Excellent property and staff. High quality upscaled hotel. Magnificent view.
Cons: Relatively far from the center. Would benefit from more frequent shuttle service. Was too crowded (spa, swimming pool, breakfast area) - apparently some company brought its workers for a recreational activity. Nor sure if it is a regular practice at this hotel.

Leisure Partner

10/10

Exceptional

03 Dec 2019

Leslie McLean

Wonderful in every way!!!

Partner

10/10

Exceptional

30 Nov 2019

Verified traveler

Lovely hotel perched up on hill overlooking the city. We had a standard room with a view of the port and the beagle channel - great bed and shower too. Staff very helpful.

Leisure

10/10

Exceptional

18 Nov 2019

Verified traveler

The view is to die for. Shuttle is quite convenient into town.

Leisure Partner

10/10

Exceptional

30 Oct 2019

Verified traveler

Excellent location, fantastic views and top staff.

Leisure Family

10/10

Exceptional

19 Oct 2019

Karen

The pool and view is excellent! Good for kids too! They loved the pool

Leisure Family_with_children

10/10

Exceptional

17 Aug 2019

Verified traveler

La vista y el spa fueron inigualables, muy bueno que ofrezcan transporte a la ciudad cada una hora

Leisure Partner

6/10

Pleasant

16 Jul 2019

Verified traveler

Spa very good. Room service very good. We enjoyed the spa massagew

Leisure Family_with_children

10/10

Exceptional

28 Jun 2019

Verified traveler

spectacular view and pools!! Excellent restaurant and attention!!
Is a real good hotel!!

Leisure Family

10/10

Exceptional

08 May 2019

Verified traveler

This hotel reminded us of a Bond villains headquarters as it is perched imposingly on the mountainside.
This hotel delivers on every level, the décor is beautiful, the communal areas are spacious. Our room was lovely with fantastic views over the Beagle Channel and the mountains in the distance.
The choice for breakfast was varied and well presented, we did however have one good bar meal and one not so good. We did not eat in the restaurant so we are unable to comment on the food served there.
The staff were all considerate, friendly and helpful. The minibus runs hourly into and from the town however in peak season this could be problematic.

Leisure Partner

4/10

Poor

02 Apr 2019

Verified traveler

The hotel is absolutely stunning . Unfortunately the service is atrocious. Not responsive at best , negligent and rude at worst . Our emails were left unanswered, the pickup service didn’t show up , staff in the restaurant unpleasant to deal with, reception desk didn’t return calls even if they promised they would ...Such a shame that this gorgeous property cannot hire people who will make it even more special . And check out at 10 am ?! A joke .

Leisure Family

10/10

Exceptional

29 Mar 2019

Verified traveler

Beautiful property, excellent service, excellent restaurant. It’s in a nature reserve so it’s 15-20 minutes to downtown, but they have regular shuttles. Also, the views are spectacular.

10/10

Exceptional

02 Mar 2019

Verified traveler

Fully deserving of its Leading Hotels of the Workd status, this superb hotel met every expectation. Views beyond belief. Very modern well appointed rooms. Comfy bed. Gorgeous bathroom.
Superb restaurant - we enjoyed three dinners. Excellent well priced wine list.
The interior and heated outdoor pool and hot tub areas were the best I’ve ever seen.
Great hikes from the hotel.
This hotel is without question the one to choose in Ushuaia.

Leisure Partner

10/10

Exceptional

11 Feb 2019

Christina

Arakur

I would have been so disappointed if I stayed in town. So glad we stayed at arakur. There’s a lot to do within the resort or can take the shuttle into town.

Partner