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Swiss-Garden Hotel Melaka

Malacca Johor and South · Malaysia

T2-4, The Shore @Melaka River, Jalan Persisiran, 306 30View location

7.6/10Very good754 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.8/107.8
Condition7.6/107.6
Location7.6/107.6
Neighborhood8.0/108.0
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Swiss-Garden Hotel Melaka

Overlooking the historic Melaka River, the Swiss-Garden Hotel Melaka welcomes guests with two Olympic-sized infinity pools, a tennis court, and free Wi-Fi access. It offers direct access to The Shore Shopping Mall and Shore Oceanarium Complex. This modern building stands tall in the center of Melaka city.

It is only a 10-minute walk from the famous Jonker Street and 900 meters from Christ Church and the Sam Po Kong Temple. Kuala Lumpur International Airport is 86 km away.

Enjoying panoramic views of the ocean and Melaka River, rooms at the Swiss-Garden Hotel Melaka are elegantly furnished and fully air-conditioned. Amenities include a balcony, an en suite bathroom, and a comfortable seating area. Staff at the 24-hour front desk can assist you with meeting/banquet facilities and free private parking.

Children will enjoy the large wading pool available on-site. Both Asian and international meals can be enjoyed at the Garden Terrace. Room service is also available.

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A stay at Swiss-Garden Hotel Melaka places you in the heart of Malacca City, within a 5-minute drive of Jonker Street Night Market and Malacca River. This luxury hotel is 2.4 mi (3.8 km) from St Paul's Church and 2.9 mi (4.6 km) from Dataran Pahlawan Melaka Megamall.

Make yourself at home in one of the 306 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Malacca City? This hotel has 10656 square feet (990 square meters) of space consisting of a conference center and 9 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 46.40 for adults and MYR 29 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

AEON Bandaraya Melaka Shopping Centre 0.9 km / 0.6 mi
Plaza Hang Tuah 1 km / 0.6 mi
The Shore Shopping Gallery 1.3 km / 0.8 mi
Malay Living Museum 1.3 km / 0.8 mi
The Shore Sky Tower 1.3 km / 0.8 mi
The Shore Oceanarium 1.4 km / 0.8 mi
Bukit China 1.5 km / 0.9 mi
Kampung Hulu Mosque 1.6 km / 1 mi
Jonker Street Night Market 1.6 km / 1 mi
St. Peter's Church Melaka 1.7 km / 1 mi
Kee Ann Food Street 1.7 km / 1.1 mi
Putra Specialist Hospital 1.7 km / 1.1 mi
Kampung Kling Mosque 1.7 km / 1.1 mi
Cheng Hoon Teng Temple 1.8 km / 1.1 mi
No 8 Heeren Street Heritage Centre 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Total number of rooms: 306
  • Number of floors (annexe): 30
  • Twin rooms: 196
  • Double rooms: 89
  • Executive rooms: 15
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 80 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 9
  • Projector
  • Conference hostessExtra charge
  • PrinterExtra charge
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • WaterSlides
  • Children playgroundExtra charge
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • Early bird breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary optionsExtra charge
  • Gluten-free mealsExtra charge
  • Vegetarian meal
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Fitness
  • Basketball
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIERDOUBLE • PREMIER • 1 Bedroom • 32 m²DBL.PE
    DOUBLE PREMIERPhoto unavailable3 photos

    Swiss-Garden Hotel Melaka

    DOUBLE PREMIER

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Room amenities

    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Hairdryer
    • Shower
    • Bathroom
    • Tea and coffee making facilities
    • Ironing set
    • TV
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Balcony

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 32 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable7 photos

    Swiss-Garden Hotel Melaka

    DOUBLE DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Satellite TV
    • Terrace
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Housekeeping
    • DVD player
    • Tea and coffee making facilities
    • Kitchenette
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Turndown service
    • 220V power supply
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror

    Facilities with extra charge

    • Minibar
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE-1

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEWTWN.DX-GV

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    TWIN DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER KING BEDDouble or Twin • PREMIER KING BEDDBT.KG-PE

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CAPACITY 2SUITE • EXECUTIVE CAPACITY 2SUI.C2-EJ

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE EXECUTIVE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CAPACITY 2Double or Twin • DELUXE CAPACITY 2DBT.C2-DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-3

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 55 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable9 photos

    Swiss-Garden Hotel Melaka

    SUITE EXECUTIVE

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Make-up mirror
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Safe
    • Satellite TV
    • Dining Area
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Direct dial telephone
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 32 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Swiss-Garden Hotel Melaka

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Electric Kettle: 1
    • Indoor swimming pool
    • Children share the bed with parents
    • Housekeeping
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Mini fridge
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 32 m²DBL.DX-KG

    Photos are not available for this room type.

    Swiss-Garden Hotel Melaka

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Desk
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Swiss-Garden Hotel Melaka

7.6
Very good
754 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
7.6 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Prem
Just keep in mind about your guest when they check in and when they ask for a room extended time to honor it till the guest leave the room. Another thing is to not disturb a guest till it’s time to check out. Be mindful.
Other then that everything else was wonderful.
The restaurant has a lot of variety and has reasonable pricing.

Room are excellently bright and fresh with a balcony view. I am delighted and hope it will always be like this.
Thank you
Friends_and_family Family
8/10
Excellent
08 Jul 2026
Elena
Nil
Family
4/10
Poor
06 Jul 2026
See
Unfortunately there are more dislikes than likes. Location is good. Hotel room maintenance is quite poor. Had to switch rooms because of wet bathroom floor. Water source was unknown. Overall would rather stay someone else next time .
Friends
8/10
Excellent
24 Jun 2026
Siong Heng
Good location.
Breakfast variety is good.
8/10
Excellent
21 Jun 2026
Dora
It is in a mall. However the mall is closed. There are eateries nearby. Convenient if you have no car. Walking distance to shops and eateries.
Family
10/10
Exceptional
27 May 2026
Janice
Helpful staff and easy check in
Family
10/10
Exceptional
05 May 2026
Elena
Excellent front desk personnels.
Self
8/10
Excellent
04 May 2026
Mohamed
The carpark can be design better.need to walk quite a distance to lobby
Family_with_children
10/10
Exceptional
14 Apr 2026
Karen
Breakfast was good
Partner
8/10
Excellent
04 Apr 2026
Chong
The room is clean, the staff is friendly and the breakfast has the right amount of food. My shower door was leaking as I was not able to close the door properly.
Self
8/10
Excellent
14 Feb 2026
Gerald
Clean room; good location, very helpful staff.
8/10
Excellent
20 Jan 2026
Chin hwa
Staff good, room comfort
Business_and_leisure Self
6/10
Pleasant
01 Jan 2026
liza
Great choices of items for breakfast. Recommend to pay RM10/stay for the premium parking on level 3A. Bathroom in are not very clean. Alot of soap residue/stains all around. Pretty convenient to walk to Jonker Street. There is nothing much at Shore Mall, which is attached to the hotel.
Leisure Family
10/10
Exceptional
28 Dec 2025
Jennifer
Friendly staffs.
2/10
Poor
25 Dec 2025
Chun Kiat
Na
Friends_and_family Family
6/10
Pleasant
07 Dec 2025
Raymond
Everything about the hotel was average. The hotel's best days were clearly over as is it's obvious decline through lack of care and maintenance. TV was faulty and had to be replaced, pool area and deck chairs were dirty. The adjoining shopping mall was just sad and in an even faster state of decline.
Leisure Family
8/10
Excellent
13 Nov 2025
Jenny
Clean environment, quiet and safely
Friends_and_family Family
8/10
Excellent
29 Oct 2025
Boon
nice location and breakfast buffet no bad
Business
10/10
Exceptional
29 Oct 2025
Muhd Malkan
Everything process was smooth and clean. Near to attraction and quiet. Happy for the stay.
Partner
10/10
Exceptional
09 Oct 2025
Asmiardy
Thank, very convenient.
4/10
Poor
04 Oct 2025
Chong
No
Business
10/10
Exceptional
23 Aug 2025
John
Everyone were amazing, front staff very polite and helpful
Leisure Family
10/10
Exceptional
22 Aug 2025
John
Very friendly and convenient
10/10
Exceptional
17 Aug 2025
Teong San

Clean & equipped room, nice ambience

The hotel room was clean and well equipped. Its location beside the river front along with its pool area had a nice ambience. Service and buffet breakfast was great. Probably the only downside is waiting for the lift especially during peak hours. It was a bit slow. Overall, great hotel.
Partner
8/10
Excellent
10 Aug 2025
MOHD FAUZI BIN
Breakfast was really good but the room is getting a bit tired..
Leisure Family
10/10
Exceptional
09 Aug 2025
Muhammad Naveed
We had a great stay
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Yoke Sam

FirstClass

Check fantastic. Receptionists were experienced and very, very helpful. First class. Family suite is highly recommended. Perfect for family of five. Easy access to food and night life. Will stay here again
Friends_and_family Family
4/10
Poor
20 Jul 2025
Alex

House keeping must done before noon time.

Toilet floor with water when check in. After one day go meet customer. When back hotel on 3pm. No house keeping until call front desk arrange. Waiting at lobby 2 hrs only done. Very bad experience.
Business
8/10
Excellent
24 May 2025
Nur Hajah
Everything was nice and view is beautiful from the bedroom and also the restaurant.
Only the parking is a hassle as its location is the highest level with limited slot.
Leisure Family
4/10
Poor
13 May 2025
Jerry
Bathing water is not hot at all
8/10
Excellent
09 May 2025
ANDY
Great location to the river and key attractions. Free parking on level 7 was easy and there are ample space.
Leisure Family
6/10
Pleasant
24 Apr 2025
HP

A lot to improve hotel

the cleanliness needs to improve, the floor super sticky, very uncomfortable to walk in the room, toiletries provded are low standard like those 2 3 start hotel, no quality.

the 9th floor facilities need to improve and clean up, a few broken chair still leave it as it is, tennis court net :(. Please do have 24hrs Gym entrance, we business trip can have early walk out and left hotel before sun rise please
Business
6/10
Pleasant
09 Mar 2025
Mitchell
Positives were staff assistance, size of room and value relative to other similar properties. Negatives were poor plumbing in room (v. limited to no hot water), lack of information on property (no folder in room nor info' channel on TV) and noise (loud speaker from local mosque and disconcerting explosions at midnight (fireworks ?))
Leisure Self
8/10
Excellent
23 Jan 2025
Kim Lai
Overall, it is good; only the room smells musty when first entering.
Business
8/10
Excellent
02 Jan 2025
Sharon
Comfortable room and bed.
Leisure Partner
8/10
Excellent
06 Dec 2024
Azri Hanis
good
Business_and_leisure Family_with_children
8/10
Excellent
07 Nov 2024
Verified traveler
Excellent service
8/10
Excellent
22 Oct 2024
Dave
It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service
Partner
8/10
Excellent
02 Oct 2024
YeeVonne
None
Business Partner
8/10
Excellent
30 Aug 2024
M M TAUHIDUR
Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.
Leisure Friends
10/10
Exceptional
21 Jul 2024
kim foo
have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again
Partner
10/10
Exceptional
01 Jul 2024
Sarah
Clean room. Convenient location.
Leisure Family
10/10
Exceptional
16 Jun 2024
Tissa

Oversell good experience

Very good hotel. Very Helpful staff, especially Iman. Others are nice too.
Breakfast selection can be Improved.
Self
4/10
Poor
16 Jun 2024
Michael

Average

Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.
Partner
10/10
Exceptional
23 May 2024
meg

Pleasantly surprised

Everything you’d expect expect from a 4 star hotel!
Only thing is the sauna & gym were shared by Swiss garden residences so on weekends it can get quite busy.
Some of the equipment in the gym could be better but then again you don’t melaka to spend time in the gym 😂
Partner
10/10
Exceptional
22 May 2024
Yee Mun

Enjoyable stay

The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.
Partner
8/10
Excellent
10 Apr 2024
Hong Siew

Nice 4-star hotel in a quiet location

Nice and clean hotel. Overall well maintained.

Only issue was the choked floor trap in the shower.
Friends_and_family Family
10/10
Exceptional
14 Mar 2024
Ahmad Ridhwan
Lift a little bit slow
8/10
Excellent
14 Mar 2024
Verified traveler
Overall is not bad especially for the shower
The room is just alright and hotel staff is nice
Friends_and_family Family
6/10
Pleasant
05 Mar 2024
Verified traveler

Pillow case not being changed

We check in quite late during CNY vacation and last min choose Swiss Garden to have a good sleep after whole day tiring hanging out, our room is twin bed room, one of the bed when we want to sleep and flip over the pillow, the pillow is dirty with dark spot, and many long hairs. Disspointed to see 4 star hotel with this type of cleaniness. At the end, two of us sleep in another bed as we noticed that quite late on 11.30pm,dont feel the right time to call housekeeping and change room. And, front desk during evening time need to enhance training as dont feel friendly at all during check in time. Others concierge and restaurant staff service is good and friendly and attendive.
Friends_and_family Family
8/10
Excellent
29 Feb 2024
toon how
like the view from high floors.
dislike the condition of the towels. looked very old and well used. scary
Business
4/10
Poor
16 Jan 2024
Farhan
Despite the newly renovated hotel, however the toilet stinks and there’s algae all around the corner. The kids swimming is definitely not a safe place for kids because the tiles were broken, you can see the bits and pieces of tiles floating around and there’s alot of algae on the sides and even on the ground of the swimming pool. Will not recommand the kids swimming pool. Breakfast were not much of choices to choose from but it’s still a wide spread of simple breakfast.
Leisure Family_with_children
8/10
Excellent
25 Dec 2023
Sheik Ismail

Worth the money

Stay was nice. We got a executive king room on the 29th floor. Breakfast was a small spread that kept repeating over the days so we got tired of it after a day. Location wise was not bad for the fact that it was a shopping mall on the first floor, with a few eateries and convenience stores 5mins away.
Partner
8/10
Excellent
18 Nov 2023
Sarah
We stayed for 2 nights at Swiss-Garden. We are pleased with the hotel overall, customer service are very good, however, the only setback is its noise (loud morning prayer at 5 am) that woke us up every morning without fail. This is a negative impression that would not be pleasant to tourists.
Leisure Family
8/10
Excellent
13 Nov 2023
Haled
Extra towels are chargeable. Not a big deal but if u are travelling with kids and they only provide 2 towels per room, its a bit morale killer to pay for extra towels. Also, breakfast can be more variety. Other than that, location is great and staff are friendly.
Leisure Family_with_children
4/10
Poor
12 Sep 2023
Yung

Ridiculous extra charges

We booked a 3 people room, however the hotel only provided 2 towels. When requested for extra 1 towel, the hotel was asking RM10 charge. They advised it's the hotel policy to provide 2 towels only per room. It really opened my eyes that how could a 4 star hotel operated in such poor policy.
Friends_and_family Family
6/10
Pleasant
03 Sep 2023
Jenny
check in took at least 30 mins,
during checkout , we waited for at least 45 mins at the lift lobby.. before deciding to use the staff lift.
Very bad management in both terms

Room ceiling was leaking due to overflow of aircond water
Leisure Family_with_children
6/10
Pleasant
27 Aug 2023
David
It was advertised as tennis court but its only half of it, strictly its only a tennis wall. The hotel room was big and spacious, do not feel cram.
4/10
Poor
05 Aug 2023
Zhenda
Parking is free but a true confusion and nightmare. As several levels parking and only the highest 2 levels are free of charge. Indication is unclear.
8/10
Excellent
08 Jul 2023
Sarah
Not like: Limited car parks. Noise from next door guests was very loud.
Overall we are happy with our stay in Swiss Garden Hotel as the staff were extremely helpful and provided good customer service. The room is comfortable with everything listed in your hotel website.
Leisure Family
10/10
Exceptional
31 May 2023
Asyraaf
Neat room to stay with nice view to see Melaka city. This hotel is highly recommended for those parent who are looking for kids swimming pool. Awesome!
Leisure Family_with_children
10/10
Exceptional
24 Apr 2023
Suzana Abd
Staying only one night and will come back again. Very comfortable. Friendly reception and good services. Sorry Cz I forget her name.
Leisure Partner
10/10
Exceptional
22 Apr 2023
MOHAMAD DINIE BIN
Only hotel parking might be a troublesome for some people. Parking area and lobby area is a bit far.
Leisure Family
10/10
Exceptional
12 Mar 2023
Rahimin
Stay was good except room was near the swimming pool which can be a little noisy. The iron can be clean and the power point to be fixed. A little spark can be seen when using the power point in room 11025. You don’t want your guest to be electrocuted.
Leisure Family
8/10
Excellent
12 Mar 2023
Verified traveler
Many visits to Malacca, first stay here. Generally pretty good but I found bed and pillows rather firm, not much going on in surrounding area
Business
2/10
Poor
26 Feb 2023
Adeline
Carpet has big dirt marks, Aircon fan is so noisy, piping above ceiling was also noisy in the wee morning, swimming pool with kid playground was so cold with heavy wind, bathroom was old and lacking , didn’t feel the room was cleaned up at all.
Leisure Family_with_children
6/10
Pleasant
03 Feb 2023
Yuwang
The WIFI is not working
Business Partner
10/10
Exceptional
13 Jan 2023
Trevor

Definitely will stay here again when in Malacca.

Modern rooms, incredible views, easy access, great amenities, fantastic location with easy access by rideshare from bus station, great concierge support, connected to shopping centre.
Self
4/10
Poor
21 Dec 2022
Sakinah
Very long waiting time for the lifts. Had no wifi service during our stay, staff said the connection was down and could offer no alternative.
Family
8/10
Excellent
06 Dec 2022
Verified traveler

Decent

It was okay, room condition could have been better kept. Does the job for a night, lifts take ages.
Self
4/10
Poor
29 Oct 2022
Connie
Tv down , light down . Room there is a smell .
Friends_and_family Family
8/10
Excellent
07 Sep 2022
Verified traveler

Satisfied staycation

The room was clean, comfortable, and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Melaka downtown.
Partner
2/10
Poor
10 Aug 2022
Tan

Bad experience stay in Swiss Garden Hotel

Room bedsheets & pillow case torn, smelly, yellowish. Broken furniture and bathroom shower pipe. Poor room cleanliness. Poor customer service.
Friends_and_family Family
6/10
Pleasant
20 Jul 2022
Verified traveler
The hotel is next to a mall but the mall is dead. There is a Starbucks downstairs. Free parking was inconvenient because has to access thru the mall. So we decided to pay for the valet parking. The towel has yellowish stain. Lack of mirror, the only mirror is in the toilet and the lighting is not bright enough to do the make up. Lounge was closed during the stay.
Partner
8/10
Excellent
18 Jul 2022
NGAI CHIN SUEN
Likes> location has supermarket, various eateries nearby
Dislikes> check-in time at 3pm. Most hotels I check-in standard time is 2pm. The bath towels were worn-out.
Leisure Family
2/10
Poor
16 Jul 2022
Hup Lin
The property amenities is too little for a four star hotel, parking is hard
Leisure Family
2/10
Poor
30 Jun 2022
Sim
Check in was very slow
Business
6/10
Pleasant
21 Jun 2022
Kok Soong
Rooms are aged and not well kept
Leisure Family
6/10
Pleasant
20 Jun 2022
Guan Heng
No WiFi available and it is so disappointing. No make up room services provided too.
Friends_and_family Family
4/10
Poor
15 Jun 2022
Jennifer

Unlikely to return

Traffic to hotel lobby was bad (one lane only). Bath tub was leaking and stopper was stuck. Wardrobe was falling apart. Safe has no batteries and also not working. Fridge was not cold at all and leaking. Towels were old and got stains. No movie channels to watch on TV. Not many shops at shopping centre next door. Water at the water playground didnt look clean… etc etc………
Friends_and_family Family
8/10
Excellent
26 May 2022
Mohd
Great room.
Business Self
4/10
Poor
09 May 2022
Calvin

Not a well maintained hotel

Hotel is not well maintained, furnitures and carpet stained and starting to give way. Overall condition is slightly dirty. The TV doesn't work for many of the channels, table lamp also not functioning well. The toilet is especially dark and not enough lighting. The towels provided are so old they look like they has been in used for the last 5 years.
Partner
6/10
Pleasant
09 Feb 2022
Wai Ling

Not sound-proofed. Poor security

Rooms are not sound-proofed as advertised. In fact the sliding doors can not be shut properly.
Attached to mall. Anybody can just go into the hotel room floors regardless whether they have key cards or not. Poor security.
Partner
4/10
Poor
02 Feb 2022
NORHAZLIZAH

Staycation 02/02/2022

Checked in at 3pm.smooth process.was informed that towel not available upon check in.called housekeeping 3 times but the answer was hotel ran out of towels n had to wait for it from outside.delay due to heavy traffic.got to bought from DIY.no mirror in the room.tv channel also was not variety.towels were provided at 10pm without hair towel-small one.overall was a horrible n dissapointed staycation.lookin for better services in future.mirror in the room is a must!other than d only 1 in the toilet.do consider my view n comments.thank you.
Friends_and_family Family
4/10
Poor
02 Jan 2022
Nadiah Amirah
They have no hair dryer and even kain lap kaki. Dinding pun berkulat. Tilam rasa spring. I cant adjust the aircond at 5 am.. tekan on button tak boleh and tak berfungsi. Padahal at 1 am i can still adjust the aircond temp. However the facilities are goood. Thank you
Friends_and_family Friends
8/10
Excellent
23 Nov 2021
SEE
The room is clean.
Business Friends
10/10
Exceptional
10 Nov 2021
Verified traveler
very comfortable and clean as well. upon request for a adjoint room , hotel management has provided us. i downside was there is only mirror in the washroom . only some rooms have full length mirror. some rooms dont have any mirrors in the room. hope they include mirrors other than the ones in the washroom. breakfast was amazing. had plenty of time despite sop and mco. it was very sanitary
Friends_and_family Family
6/10
Pleasant
20 Oct 2021
Verified traveler
It was a so so stay
Friends_and_family Family
10/10
Exceptional
24 May 2021
Cheong

Great stay!

Comfort stay & nice breakfast!
Business
6/10
Pleasant
07 May 2021
Hong Yee

Choice of breakfast is limited, bed not comfortabl

Overall is acceptable based on the amount that we paid (RM140++). However, if the hotel is ranking 4.5 star, I don't think so.

There is cockroach found in the room, breakfast is bad, only nasi lemak and mee goreng, and the bed was not comfortable.
Friends_and_family Family
4/10
Poor
28 Apr 2021
Boon Hee

Room In Bad Condition

Air-cond not cold, room dusty, no bathroom floor mat and old towel
Business
8/10
Excellent
04 Apr 2021
Verified traveler
The property is nice place to stay with kids so that they can go to swimming pool. Breakfast also good. Room spacious. You need to set your mind that this hotel is popular and you might face the delay of check-in because the room is not ready and also takes time to get the elevator from the G floor to your room floor.
Leisure Family
8/10
Excellent
16 Mar 2021
Verified traveler
Very friendly staffs , good location and free parking but room having water stain mark .
Business_and_leisure Family
10/10
Exceptional
09 Mar 2021
Bernard

Good

Worth to stay
Self
6/10
Pleasant
23 Nov 2020
Verified traveler
Celcom network not really good plus hotel internet didn’t work well
Business Self
2/10
Poor
11 Oct 2020
Verified traveler
hotel which do not have enough parking for his guest.
Leisure Partner
6/10
Pleasant
25 Aug 2020
Verified traveler

Decent place

It's quite a decent place.
Business
8/10
Excellent
12 Mar 2020
Verified traveler
Gym and swimming pool
Friends_and_family Family
6/10
Pleasant
24 Feb 2020
Steven

A better affordable alternative stay

What was good:
It’s a affordable 4 star rated hotel.
Big and spacious.
Location is close to Jonker and many walkable attraction.
Kids friendly with kids waterpool and play stuff.
What was bad:
Quality of interior fittings seems cheap. Bathroom door is hard to close, lack proper bathroom fittings like hooks. The end of the tower holder came off. Seems cheap quality. Worse off is the bathroom shower floor will flood when used. Surrounding mall seems dead and lifeless.
Friends_and_family Family
10/10
Exceptional
19 Feb 2020
Verified traveler
good service
Business Friends

Location & surroundings

Swiss-Garden Hotel Melaka
T2-4, The Shore @Melaka River, Jalan Persisiran, 306 30, Melaka, Malaysia

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Swiss-Garden Hotel Melaka

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