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Residence Inn Tyler

Tyler - TX · United States

350 West Heritage DriveView location

9.2/10Excellent919 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.6/109.6
Neighborhood9.6/109.6
Value10.0/1010.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Tyler

Located in Tyler, the Residence Inn by Marriott Tyler is a short drive from CHRISTUS Mother Frances Hospital - South Tyler and The Village at Cumberland Park. This hotel offers an indoor pool, a 24-hour fitness center, and complimentary Wi-Fi.

Each of the 119 guestrooms features a kitchen with a refrigerator and stovetop, a 42-inch LCD TV with cable, and a desk. Enjoy a complimentary buffet breakfast daily, snacks from the deli, and drinks at the bar/lounge. For business travelers, a 24-hour business center and meeting rooms are available.

Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Tyler in Tyler, you'll be within a 5-minute drive of CHRISTUS Mother Frances Hospital - South Tyler and The Village at Cumberland Park. This hotel is 1.3 mi (2 km) from Faulkner Park and 1.8 mi (2.9 km) from Faulkner Tennis Center.

Make yourself at home in one of the 119 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tyler? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 8 per night (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Village at Cumberland Park 1.9 km / 1.2 mi
Faulkner Park 2 km / 1.3 mi
Faulkner Tennis Center 2.8 km / 1.7 mi
Rose Rudman Park 4.4 km / 2.8 mi
Broadway Square Mall 4.5 km / 2.8 mi
Bouncin Off The Wallz 7.3 km / 4.5 mi
Children’s Park of Tyler 8.6 km / 5.3 mi
University of Texas at Tyler 8.8 km / 5.5 mi
Tyler Junior College 8.8 km / 5.5 mi
UT Health Tyler 9.4 km / 5.9 mi
Tyler Museum of Art 9.6 km / 5.9 mi
McClendon House 9.8 km / 6.1 mi
Summers Tennis Center 9.9 km / 6.1 mi
Center for Earth and Space Science Education 9.9 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 119
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 25 more facilities & services
  • Fireplace
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Children playgroundExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • SnacksExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 33 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Extra beds on demand
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Extra beds on demand
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 28 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    STUDIO Accessible KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 28 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Tyler

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Tyler

9.2
Excellent
919 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.6 /10
Neighborhood
9.6 /10
Value
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Mhd
Clean room and helpful staff.
10/10
Exceptional
03 Aug 2026
Mhd
Clean room, helpful staff
10/10
Exceptional
01 Aug 2026
Lydia
This was my 1st time in Tyler, TX & my stay at the Residence Inn Marriott was absolutely wonderful. I loved my room which came with kitchen. As a coffee & hot tea drinker, it was nice to enjoy a nice cup anytime I wanted. The bed was very comfortable and I got restful sleep. The exercise room is small, but all I needed was the treadmill & exercise bike. The indoor pool is great & I love the hours. The staff was so friendly and helpful. I will definitely stay there again the next time work brings me to Tyler.
10/10
Exceptional
10 Jul 2026
Les
I have enjoyed my stay twice now and will continue to visit there whenever I'm in town.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Dale
Most everything was good, but the thermostat for the ac didn’t work so well
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Cody
Very clean and comfortable
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
karlye
Very nice
Partner
10/10
Exceptional
28 Jun 2026
Debbie
Loved the stay here we had so much fun swimming and BBQ ing breakfast was awesome will always stay there now when visiting Tyler staff was super nice everything was really clean definitely recommend
Family_with_children
8/10
Excellent
28 Jun 2026
Samuel
Breakfast was good but the hours it was available were very short.
Cleaning staff ONLY clean in the early mornings.
Front desk staff were very helpful and always friendly.
Family_with_children
10/10
Exceptional
25 Jun 2026
Fernando
Great property and staff was extremely professional and helpful. Thank you.
Self
10/10
Exceptional
22 Jun 2026
Dana
Breakfast staff was excellent!
Family
10/10
Exceptional
21 Jun 2026
jodi
Outstanding staff and very helpful and informative. Quiet and clean room
Self
8/10
Excellent
21 Jun 2026
debra
Breakfast was great! Staff wonderful. Don’t plan on using the sofa bed- terrible!!!!!!
Family_with_children
8/10
Excellent
21 Jun 2026
Carolyn
My stay was excellent. The breakfast was good.
Self
8/10
Excellent
16 Jun 2026
Dwight
We had a good experience at this hotel. I would recommend it. I would stay there again.
10/10
Exceptional
15 Jun 2026
James
I had a great breakfast and friendly staff and helpful. Biggest park is the swimming pool stays open from 6 AM till 11 PM so your kids stay happy. Definitely be staying anytime. I’m in Tyler.
Family_with_children
10/10
Exceptional
14 Jun 2026
Jena
The rooms were very clean very nice. Had cute little kitchen me and my granddaughters really enjoyed this day.
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Jessica
Spacious room, great for a longer term stay. The kitchenette was well stocked and ready to cook a small meal. The bed was comfortable and the room stayed cool.
Partner
10/10
Exceptional
12 Jun 2026
Dawn
We stayed here to celebrate my husband's birthday, and our experience was wonderful from start to finish. The staff was incredibly friendly, welcoming, and attentive, making us feel valued throughout our stay.

Our room was spotless, beautifully maintained, and very comfortable. It was clear that great care is taken to ensure guests have an enjoyable experience. Every aspect of our stay exceeded our expectations.

We would absolutely stay here again and highly recommend this hotel to anyone looking for exceptional service, beautiful accommodations, and a relaxing getaway. Thank you for helping make my husband's birthday celebration so special!
Partner
2/10
Poor
06 Jun 2026
Holly
I did not like my stay at all.I will never stay here again. Although it was clean, the bad was absolutely horrible. Very hard and the ring was so hot at night, I kept trying to turn it down.But it wouldn't cool off. My sister even had to leave early because of how hot it was. Respect what the manager about it. When I was checking out the next morning and she said that even though the guests keep trying to turn the temperature down, they regulate it. And it cannot be turned down. I think that is awful. She said there was nothing she could do. Because I booked through a third party and i'm sorry, but yes, she could have done something she just chose not to. The stay was horrible because of this. We could not even sleep. I do not recommend this hotel for anybody.
Family
10/10
Exceptional
29 May 2026
Saynora
Front desk clerk Tyler was the best! She assisted with getting my disabled mother a better room suitable for her oxygen tank and walker
Friends_and_family Family
8/10
Excellent
29 May 2026
miguel
We were very disappointed with the breakfast buffet. We have previously stayed in The Marriott Residence Hotels. The breakfasts were excellent. And that’s why we made this reservation. The options were very limited. In the way of fruit, there were only apples. Sweet rolls ran out, as were bagels. No one was in any hurry to refill them. I have been at other locations where there were bowls of fresh fruit, strawberries, blueberries, pineapple and grapes and melons. Others had platters of various cheese and cold cuts. Big disappointment.

Other items like the suite were very nice and very clean. But when you are traveling on the road, the breakfasts really matter.
Partner
10/10
Exceptional
26 May 2026
DeEisha
The facility was clean and staff was nice and friendly.
Partner
10/10
Exceptional
25 May 2026
Shay
The staff was literally the nicest hotel staff I’ve ever met. The room is really big and the hotel is so nice, especially for the price.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Sherri
Tyler was friendly and helpful at check-in.
4/10
Poor
23 May 2026
Patrick
When we arrived we had to move rooms twice because the rooms were dirty. The third room we moved to was not completely clean. The shower faucet cover was not screwed down and spun everytime you turned it on. The couch bed was very uncomfortable and we don’t think it had clean sheets. Was also missing the comforter for it and had to get from front desk. When they came to do a refresher on the room they did not vacuum and we had to borrow the vacuum to do it ourselves. The breakfast was poor as well. The scrambled eggs were sitting in about an inch of water and the breakfast potatoes were half cooked. When we asked housecleaning for extra supplies for the room the seemed very put out. The hallway had no A/C so you sweat every time going downstairs and the room temperature was very inconsistent. It was definitely not worth what we paid.
Family_with_children
10/10
Exceptional
21 May 2026
Jenny
It was great, and staff was pleasant!
Partner
10/10
Exceptional
14 May 2026
Adam
Get your own breakfast but the rest is great
Partner
8/10
Excellent
02 May 2026
Donna
Pots and pans were dirty, yet easily cleaned by myself. 1 spoon in drawer. Room clean, bed comfortable. Breakfast was excellent
Self
8/10
Excellent
01 May 2026
John
Loved the indoor pool for the grandkids. Especially early checkin. Beds were a little soft so could feel everytime my husband moved.
Family_with_children
10/10
Exceptional
28 Apr 2026
Lauren
Breakfast was good and parking was near the entrance.
10/10
Exceptional
27 Apr 2026
Janice
The room setup is so well thought out!
Partner
10/10
Exceptional
26 Apr 2026
Amy
Clean, quiet and a late check out was available! Will stay again.
Partner
10/10
Exceptional
22 Apr 2026
Carol
Did not eat breakfast.
Partner
10/10
Exceptional
20 Apr 2026
Autumn
Customer service was excellent
10/10
Exceptional
19 Apr 2026
John
Nice place to stay, would stay there again.
Partner
8/10
Excellent
13 Apr 2026
Doris
Clean room but it did smell a little musty. Could have been the rain.
Family
10/10
Exceptional
12 Apr 2026
Patricia
Great food available. The room was open and clean.
Family_with_children
10/10
Exceptional
12 Apr 2026
Pavel
Good food, safe parking
8/10
Excellent
30 Mar 2026
Hannah
Breakfast was good. They keep running out of things but they were busy this weeked. Rooms are the perfect size. Staff was very nice and helpful.
Friends_and_family Family
6/10
Pleasant
25 Mar 2026
Chris
Stayed 2 nights.. the first room need attention. We spoke to the front desk and they were able to switch our room. Breakfast was good and offered several options. Close to everything in town.
10/10
Exceptional
18 Mar 2026
Mikah
Super nice staff, pool was supposed to be heated but was cold and the pool room was cold, other than that it was great, my boys loved playing basketball 🏀
Family_with_children
10/10
Exceptional
13 Mar 2026
Tanya
Staff were very helpful. I forgot his name, but the young man that checked me in was very friendly. The moment I walked he engaged in conversation with me, answered all my questions. He is a great representative of your hotel. I was in town with my 8 year old granddaughter, she said we made the right choice with this hotel.
I do not like being charged to park, I see no reason to charge someone extra when I am already staying at your property. Being handicapped, I couldn’t park elsewhere and walk back to the hotel.
Family_with_children
10/10
Exceptional
11 Mar 2026
Trenton
Clean room, family friendly, we always enjoy the indoor pool & free breakfast!
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Gary
Great Location
Family
10/10
Exceptional
01 Mar 2026
Duc
The hotel is very clean, quiet, food was good,…
10/10
Exceptional
27 Feb 2026
Derrick
Staff polite and respectful
Self
10/10
Exceptional
27 Feb 2026
Derrick
Very clean and convenient to restaurants and shopping
10/10
Exceptional
24 Feb 2026
Donna
Room was spotless, staff was very friendly
10/10
Exceptional
22 Feb 2026
Matthew
Love this hotel
Self
10/10
Exceptional
10 Feb 2026
Derrick
Great staff, nice clean rooms.
Business_and_leisure Family
4/10
Poor
08 Feb 2026
Jerry
Very disappointed in the room condition. Multiple spots had been cut out in the bathroom sheet rock. The cutouts were placed back in without the wallpaper being replaced. There was a nest of ladybugs in the bathroom light. I will not use Residence Inn again.
10/10
Exceptional
06 Feb 2026
James Raymond
Clean, greet service
Leisure Family
10/10
Exceptional
26 Jan 2026
Tressa
Clean and roomie
10/10
Exceptional
15 Jan 2026
Jamie
The property was clean and spacious. The staff were friendly and the breakfast was delicious. I've already booked my next stay.
Leisure Partner
10/10
Exceptional
11 Jan 2026
Dale
When we go to Tyler, Texas we always stay here because of the type of rooms here and the breakfast that is available
Partner
10/10
Exceptional
10 Jan 2026
Ryan
Everything was great. My only recommendation is an outlet or usb by the nightstand.
Business Self
10/10
Exceptional
03 Jan 2026
Gerardo
quick and excellent service
10/10
Exceptional
31 Dec 2025
Judy
Wonderful place. Quiet, clean, and great staff all around! We would stay there again if needed.
10/10
Exceptional
30 Dec 2025
john
Great room with kitchen and comfortable bet. Check in was very easy.
Leisure Self
10/10
Exceptional
29 Dec 2025
Sheryll
Breakfast was great!
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Dale
Everything was convenient and quick
Friends_and_family Family
2/10
Poor
15 Dec 2025
Gladys
I paid for a suite but was placed in a studio. Upon check in, I wasn't told that my room was being down graded. I found out when I got to the room. I went downstairs to inquire and was told that there were no suites available that's why I was put in a studio. There's about a $40 difference in rates so the lady at the desk offered me reward points equal to a 1 night free stay. The points were never added to my Bonvoy rewards account.
10/10
Exceptional
13 Dec 2025
STEPHEN
Clean room and courteous staff!!
10/10
Exceptional
13 Dec 2025
Krystyna
Clean room, request for infant crib was immediately addressed
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Rosharon
Clean room
Friends_and_family Family
6/10
Pleasant
06 Dec 2025
Ana
The girl looks pretty old
Leisure Self
10/10
Exceptional
05 Dec 2025
Esmeralda
Please is so well
Kept it looks like a new place
Business Partner
10/10
Exceptional
30 Nov 2025
Brenda
It was great just like the last time think this is gonna be our go to hotel from now on when we go to Tyler.
Friends_and_family Family
8/10
Excellent
30 Nov 2025
Dana
We really enjoyed the room and the pool area.
Partner
10/10
Exceptional
26 Nov 2025
Jena
The room was very nice very clean and enjoyed the kitchen. Bathroom was nice. Bed was really comfortable. The only thing I wanna complain about is down at y’all‘s little snack area. You didn’t have any Coke Dr Pepper, Diet Coke, diet Dr Pepper all you had was Pepsi and root beer and everything else was a water or a Gatorade, some of us like Dr Pepper and not crazy about Pepsi and the other stuff Just letting you know
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Michael
The experience was perfect
10/10
Exceptional
20 Nov 2025
Tanya Jo
Great
10/10
Exceptional
03 Nov 2025
Chijioke
Clean rooms and comfortable
10/10
Exceptional
03 Nov 2025
Amanda
The room was very clean and comfortable.
Business Family
10/10
Exceptional
02 Nov 2025
Brenda
The room was amazing and the kitchen was great. We went to go see our son at college and we had a wonderful time here. The pool wasn’t cold and it was big
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Jesse
Room was clean, nice overall. Staff was friendly and accommodating. Will stay here on future trips to Tyler
Business Family
10/10
Exceptional
27 Oct 2025
Susan
Your front desk were very friendly and helpful. Breakfast was good and had many items to choose.
Leisure Family_with_children
10/10
Exceptional
26 Oct 2025
Dub
The rooms are very roomy and set up cleaver to maximize space. The staff was friendly and available.
Leisure Family_with_children
10/10
Exceptional
25 Oct 2025
Adam
Room was comfy clean & quiet wish we could of stayed longer it was pleasant
Leisure Partner
10/10
Exceptional
23 Oct 2025
Heather
Staff was very sweet and helpful. We had to extend our stay and they were very accommodating. Room was clean and comfortable.
Business
10/10
Exceptional
18 Oct 2025
mike
All great but $7/day parking
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Delton
Staff was great
Leisure Family
6/10
Pleasant
08 Oct 2025
David
Thought the bathroom and room were needing renovation. The location is good if you need to be downtown or near the riverwalk. The hotel parking garage is very expensive but the hotel is attached to the convention center parking garage and they have plenty of spaces and allow overnight parking for a fraction of what you would pay at hotel.
Self
2/10
Poor
02 Oct 2025
Olalekan
Fair but dont understand why i have to pay for car packing in Tyler
Business Self
10/10
Exceptional
24 Sep 2025
Elizabeth
Nice staff. Unique facility.
Business_and_leisure Family_with_children
10/10
Exceptional
21 Sep 2025
Paula, Doug

10/10 Would Stay Here Again!

Our check in was smooth, the breakfast was delicious, and the staff was kind and professional. Our room was clean and well taken care of! We'd stay at this Resident's Inn again in Tyler, Texas! Thank you for maintaining your property, your rooms, and for the kind staff who greeted us!
Friends_and_family Family
10/10
Exceptional
18 Sep 2025
Toney
Great location and nice rooms
Leisure
10/10
Exceptional
09 Sep 2025
angela
Very comfortable!! Very quiet!!!
Business_and_leisure Self
6/10
Pleasant
02 Sep 2025
Lucia
Carpet in room very dirty. Staff not friendly. I requested a wake up call, staff said she got it but I didn’t receive the call. They change a fee for parking in their parking lot. No staff is in the front desk. Anyone can come in and go out with no problem. Other than that, hotel is in good area, seems safe, restaurants close by, and shops nearby.
Business Self
8/10
Excellent
25 Aug 2025
Lori
The breakfast could have been better for the price.
Leisure Partner
10/10
Exceptional
25 Aug 2025
Erin
The rooms were spacious and comfortable.
Leisure Partner
8/10
Excellent
23 Aug 2025
Lana
Nice kitchen. Nice bedroom. Convenient.
Business Family
10/10
Exceptional
20 Aug 2025
Yolanda
great
10/10
Exceptional
20 Aug 2025
Yolanda
Awesome staff
Leisure Partner
10/10
Exceptional
16 Aug 2025
Dana
The residence inn Tyler is a great property. The hotel is quiet and clean, the staff is always super friendly especially the breakfast staff. Theyre always willing to make your breakfast complete. They were out of oatmeal but offered to make my toddler her own special bowl. How sweet! We will definitely stay when we are in town
Leisure Family_with_children
10/10
Exceptional
13 Aug 2025
Ba
Great
Leisure Partner
8/10
Excellent
12 Aug 2025
Oladayo
it was great! Bed was good
Business Partner
2/10
Poor
21 Jul 2025
Joshua
We were impressed when we first arrived — the hotel looked immaculate, and we expected the same level of cleanliness in our room. Unfortunately, once inside, we noticed dog hair in several areas: the floor corners, couch pillows, and even the countertop near the bathroom. The carpet felt a bit sticky, and it was evident the air filter hadn’t been changed in a while. Also, the cabinet under the bathroom had fell off the hinges upon opening.
Since it was late and we were exhausted from traveling, we decided to let it go for the night and just get some rest. The next morning, we mentioned it to the front desk, because aside from the room itself, the hotel was clearly well maintained. Chrystal, the manager, was kind and professional. She apologized sincerely and told us this wasn’t up to their usual standards. She said she’d apply a complimentary night’s stay to my Marriott account, even though we had booked through Expedia, which I really appreciated. I gave her my account info and left feeling heard and valued.
It’s been two weeks and the points haven’t shown up yet, though when I called, I was told it could take up to 14 business days — so we’re still waiting and hopeful.
Chrystal’s customer service was excellent, and I trust the room has since been addressed. My review is based solely on the room’s cleanliness, and I’ll gladly update it once the points are applied.
Leisure Family_with_children
10/10
Exceptional
15 Jul 2025
Jerry
Checked into a room that obviously wasn’t clean. No toilet paper and the toilet was dirty if you know what I mean.
Business Self

Location & surroundings

Residence Inn Tyler
350 West Heritage Drive, Tyler, United States

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Residence Inn Tyler

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