Riverside Motel

Canada , Medicine Hat-AB
Medicine Hat, 1177 1 St Sw
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100 reviews shown

8/10

Excellent

24 Apr 2026

Kymberly

Clean rooms and pleasant and helpful staff.

10/10

Exceptional

23 Apr 2026

Jeannette

Clean, spacious and has everything I need. I love the location and the staff are fantastic. Would recommend this to friends and family.

Friends

8/10

Excellent

10 Apr 2026

Bijen

Kitchen is good, parking is safe to park easily accessible parking but lack of communication with staff, they sound rude !!

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Lindsay

Room was clean but needs upkeep.

10/10

Exceptional

05 Apr 2026

Jamie

Friendly staff, clean room's 👌 would definitely stay here again

Family_with_children

8/10

Excellent

03 Apr 2026

Mary

There was a full kitchen area with a few dishes, pots and a kettle. The stove and fridge worked great. The room was clean and had no bad odours. It was an older style motel but it was kept well.

Business

10/10

Exceptional

30 Mar 2026

Gail

Fully equipped kitchenette, parking outside our door, very clean room,
comfortable bed. Staff friendly and accommodating.

Partner

6/10

Pleasant

29 Mar 2026

Renee

We stayed for three nights and had no maid service or housekeeping. Ran out of tp and there was no staff to ask for more. Just bought some ourselves. It was nice enough but very little staff working.

Partner

10/10

Exceptional

28 Mar 2026

Lance

No complaints

Partner

8/10

Excellent

26 Mar 2026

Bill

The kitchen was fully supplied. Parking was convenient. Room was clean. One observation: there was no comfortable chair to sit in. There was only one night table on one side of the bed.
Price was very affordable.

10/10

Exceptional

25 Mar 2026

Jaipreet

Amazing location very nice staff

10/10

Exceptional

23 Mar 2026

Nick

Really great value for the money- I bet the pool was fantastic in the summertime!

Partner

8/10

Excellent

23 Mar 2026

Leslie

Nice location near the river. No breakfast. Floor was slanted quite a bit. Lots of hot water. Comfortable bed. Easy to get to.

Self

4/10

Poor

22 Mar 2026

Jennifer

Room was not clean, dishes in kitchenette we had to re wash, floors were not vacuumed or washed, we had to wear our shoes.

Family

6/10

Pleasant

21 Mar 2026

Eric

Room wasn’t the same as the one we booked on line the pictures weren’t the same room

Partner

6/10

Pleasant

21 Mar 2026

Corey

Room just had linen service, not really cleaned.But not asked for either

Self

10/10

Exceptional

19 Mar 2026

Stefan

Clean rooms and very friendly and helpful staff

Family_with_children

10/10

Exceptional

19 Mar 2026

Rhelda

Great property. Kitchen had a coffee maker which was not stated in the description.
Everything was very clean. Hot water takes a bit to get running but other than that, no issues. Super comfortable bed and good location too.

Partner

10/10

Exceptional

17 Mar 2026

James

Great little spot not too far from downtown. Room was very clean. Nice big tiled shower and kitchenette was great to have for our extended stay. Would stay again for sure!

Family

8/10

Excellent

16 Mar 2026

Travis

Great location. Quiet, clean, and nice ti have a small kitchen with full sized fridge. Would stay there again.

Self

8/10

Excellent

15 Mar 2026

Glen

The room was clean and well stocked. Lots of parking. A little noisy as it is close to the highway. We enjoyed our stay. The inside is much nicer than the outside.

8/10

Excellent

06 Mar 2026

Robert

Clean room, nice staff and easy parking.

8/10

Excellent

02 Mar 2026

Brenda

The intake process was stressless, the room i was given was some what clean, and received my damage deposit back with no issues.cummunicadj

Self

8/10

Excellent

02 Mar 2026

Chia Ching

The room is clean and bright. 👍

6/10

Pleasant

28 Feb 2026

Dave

Was good

4/10

Poor

28 Feb 2026

Laurie

The toilet was not working and was unable to flush it! No decafe coffee provided.

Partner

10/10

Exceptional

27 Feb 2026

Stephen

people were super accomodating with a late check-in and supportive for my short stay

6/10

Pleasant

24 Feb 2026

Julia

The staff were friendly but the room was not fully clean. Needed new sheets, had to wash all dishes before using them, found old food and things from past guests. All the walls a PAPER thin it was like your neighbours were right in your room with you.

8/10

Excellent

21 Feb 2026

Jesse

Room was clean and beds were comfortable. The staff was very friendly and accommodating. Within walking distance to amenities and restaurants. Good rates.

Family_with_children

10/10

Exceptional

15 Feb 2026

Mark

Really spacious room including a second bed in a separate room. Kitchen had a reasonable selection of dishes and cutlery. Very handy. Staff were welcoming and personable. If you are looking for a lower cost option this is a good choice.

6/10

Pleasant

12 Feb 2026

Evan

Business_and_leisure

10/10

Exceptional

11 Feb 2026

Ian

Great service 👍 nice location
Thank you

8/10

Excellent

10 Feb 2026

Megan

Room was not spotless but clean enough. Desk staff was friendly and helpful. The stove didn't work and kitchen supplies were pretty sparse. A few bowls and plates and cutlery, not enough for 4 people and the room slept 6. Thin walls, comfy beds, but overall considering the price for what you get, it was good value.

Leisure Family

8/10

Excellent

31 Jan 2026

Patrick

Great room, but didn’t know housecleaning wasn’t included between days. But overall excellent room!

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Dave

Whole unit was very clean. Staff were great.

10/10

Exceptional

25 Jan 2026

Roberta

Room was good..newly renovated nd had everything we needed as we had the room with the kitchen..was close to the lake..we went for the winterfest nd were so close to it all..was little chilly but staff gave us extra blanket until room warned up

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Robyn

Room was spotless, king bed super comfy and girl at front desk very pleasant. Well be back

Leisure Partner

8/10

Excellent

09 Jan 2026

Candice

Not sure about the stove.. i couldn't tell which element went with which switch. So I heated water for tea in the coffee maker... perfect. Shower was hot. Needs a bit of attention to cleaning (lots of hair in tub drain) but overall just fine. I'd come.again. easy check in. Great location. Very quiet and comfortable.

Leisure Self

10/10

Exceptional

23 Dec 2025

Gerald

It was clean and warm. The staff was professional.

Self

8/10

Excellent

21 Dec 2025

John

Staff was excellent and very helpful. Bed was great and clean new linens. While decor is a bit dated, customer service and cleanliness more than made up for it.

Leisure Family

8/10

Excellent

18 Dec 2025

Ahna

Stopped in for a quick night. Room was a good size

Leisure Partner

8/10

Excellent

03 Dec 2025

Camilla

Didn’t use the kitchen, but looked well stocked. Nice comfy beds, cool layout to pool if it were summer.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Joyce

Room was clean. Staff very friendly.

Business Partner

10/10

Exceptional

29 Nov 2025

Richard

Thankfully everything was clean I suppose my only complaint would be no complementary coffee, but thankfully I just happened to bring my own coffee maker and coffee

Leisure Self

10/10

Exceptional

07 Nov 2025

David

Quiet clean and good staff feel welcome

4/10

Poor

03 Nov 2025

Ali

Noisy at night, coffee pot wasn’t clean, moldy from weeks of sitting in the pot!

Business

10/10

Exceptional

20 Oct 2025

Nick

Great place to stay. Its an older building but well maintained and the staff is wonderful

10/10

Exceptional

18 Oct 2025

Robyn

Room was a bit smaller than expected but king bed was awesome, kitchen is stocked with essentials it is walking distance to lake. Pool was not open as it was October but i bet it would be a fun place in the summer. Overall i would totally recommend this motel.

Business_and_leisure Partner

8/10

Excellent

18 Oct 2025

Elizabeth

Parking was easy. Check in and out was smooth. Room was clean. There could be more kitchen utensils.

Leisure Friends

4/10

Poor

13 Oct 2025

Nicola

The room has been renovated on the cheap with kitchen cupboards hand painted. Cleanliness was poor, hair, dirt and dust behind and around the toilet. Dust on the heating ducts looks like they are never cleaned. Dark long hairs in bath and sink. Attention to detail in the cleaning is not there

Leisure Self

10/10

Exceptional

11 Oct 2025

Justin

Well kept, well-designed room with lovely folk running the place.

Business_and_leisure Family_with_children

8/10

Excellent

11 Oct 2025

weiquan

Good

8/10

Excellent

09 Oct 2025

Dianne

Friendly staff.

8/10

Excellent

07 Oct 2025

malcolm

The staff was great easy parking rooms very clean

Leisure Partner

8/10

Excellent

04 Oct 2025

David

Nicely located clean motel

The motel is nicely situated within minutes of the lake. The room was clean. The only drawback with having a king size bed is that there is only one bedside table (a common occurrence where motels are trying to accommodate the king sized bed in rooms that were not built for them). Very minor quibble and not a deal breaker for sure. Could use a fan/extractor in bathroom and over stove. Overall a very pleasant stay.

Partner

2/10

Poor

03 Oct 2025

Natalie

So not stay here. We had a terrible experience. We travel often and have modest expectations. We were arriving late and we were told we couldn't check in after 10 o'clock. The night that we arrived, we were going to be late so we called them and they said that it was no problem to check in late, so I'm not sure why they didn't tell us that before.
On the last night of our stay, people were partying till 4 AM in the room beside us when I called the front desk and nobody answered because they don't have anyone working there after hours EVER.
The next day, when I went down to complain, they argued with me about the fact that I never actually called them. They told me that I could talk to the manager the next day and that he would call me.
He didn't. I waited four days and called back. They basically told me that they have no idea when the manager/owner will be in. I asked what their policy was regarding emergency situations and they didn't have an answer when I pressed for more information the front desk Clarke hung up on me. I called back four times and she refused to answer my phone call.

This hotel is being run by a bunch of yahoo's. They have no management around to help them in the event of any situation that goes sideways. I would be scared to wonder what they would do in an emergency situation. The owner doesn't even care.
The people at the front desk I think are sleeping in a back room. We watch them walk out barefoot so I don't think they follow stand hygiene.

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Fred

All around good place to stay on a budget.

Leisure Partner

8/10

Excellent

01 Oct 2025

Mamie

Great space

8/10

Excellent

30 Sep 2025

Madison

This stay is excellent value for your money, perfect for a young family. The location is fantastic (though I wish there were sidewalks outside) with just a few minute walk to restaurants, coffee, and the beach. I’d definitely come here again.

The only thing I didn’t like is that the room didn’t feel clean to my standards, but it might have just been because it was outdated. And this factor would not stop me from booking again.

Leisure Family

10/10

Exceptional

30 Sep 2025

Steve

Needed place for nearby hiking. Bonus separate room for 2nd bed. Comfortable bed , quiet all night after 1030 pm or so. Stayed a second night.

Leisure Family

8/10

Excellent

29 Sep 2025

Leona

The property was good all around. The pool was open and warm but i did not have a suit.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Brian

Good management

10/10

Exceptional

29 Sep 2025

Judy

We stayed here for 4 nights because our daughter was getting married in Summerland. This motel was exactly what we were looking for. Nothing fancy but a decent price and great location. The owners are kind and accommodating. I would love to come back in the summer, it would be a perfect vacation spot.

8/10

Excellent

28 Sep 2025

Linda

Room was large and clean. The floor has a definite slope! We thought it was us, after a long drive. Reception Staff was pleasant. Room had a full kitchen we didn’t mean to choose. Sliding door out the pool, but we didn’t use it.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Marek

Everything is there what you are expecting in the motel

Leisure Partner

6/10

Pleasant

28 Sep 2025

Rena

I didn't use the laundry. Didn't know there was one.
Good parking.
Rooms still use an old fashioned 'key' entry.
The room was clean.
The shower was made for very short people.
Only 1 wine glass and 1 water glass for 2 people.

Leisure Partner

4/10

Poor

26 Sep 2025

JACQUELINE

We went to try to extend our stay for the night and we're told no which you know if they would have had no rooms available left or if we had done anything to warrant that would have been fine and understandable however they were not completely sold for the night and there was no reason based on anything we've done that we should have not have been able to extend our stay

Leisure Partner

8/10

Excellent

24 Sep 2025

Rejean

We arrived to find the king room we prepaid was unavailable and were moved to a queen instead, with no offer of a rate adjustment or upgrade. The front desk clerk declined to address the discrepancy, which was disappointing since a fare adjustment is the minimum when a lower room category is provided. Otherwise, the room and property were clean.

10/10

Exceptional

24 Sep 2025

Linda

The room was clean, we only stayed one night but next time will stay longer to use the pool and explore the area mire

8/10

Excellent

23 Sep 2025

David

Room was nice and clean. Great location to the beach and a nice pool also

10/10

Exceptional

23 Sep 2025

Gheri

The Motel is on the older side. The room was clean, quiet and well kept!
It had a small kitchen that was well equipped and had a full size fridge that was convenient. There were lots of outdoor seating options just outside the back door and around the pool. I was there for just one night but it would be perfect for a longer stay. The price was right for this time of year!

Leisure Self

2/10

Poor

22 Sep 2025

Sarah

I booked this motel because it seemed like a good deal, but it ended up being a waste of money. The property was extremely unclean, and the staff were unhelpful. When I tried to cancel just 10 minutes after booking, I was told by the motel that I could get a refund if I contacted Expedia. After spending over an hour with Expedia support, the motel changed their position and said the booking could be cancelled but with no refund. When I called back to clarify, staff hung up on me.
I ultimately kept the reservation for my siblings, but when they arrived the room was so dirty that they didn’t want to stay either. This experience was frustrating, time-consuming, and disappointing. I would not recommend this property.

Leisure Family

10/10

Exceptional

22 Sep 2025

Duane

This was such a pleasant surprise! Will definitely be coming back with family!

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

DONNA

Great location, close to the beach, restaurants and places to walk.

10/10

Exceptional

20 Sep 2025

Iberia

Thank you!!!

10/10

Exceptional

20 Sep 2025

Albert

Great location and clean maintained premises. Excellent stay!

Leisure Family

6/10

Pleasant

16 Sep 2025

Brian

I liked the size of the room but utensils and dishes nothing matched good thing I bought my own stuff and the stove was old and didn't work properly.Zero sound proofing so really noisy. Patio around pool slab is lifting and I took a good fall. It has the bones and location if owners would spend the money and hire actual contractors. Truthfully if you want to party 24/7 it is fine, I didn't.

Leisure

6/10

Pleasant

15 Sep 2025

Jenn

Beds are terrible. Very walkable area to the coyote cruises, and to lake Okanagan. There's an amazing breakfast place that has delicious smoothie bowls and only a 5 min walk. There's a restaurant next door too. Pool was nice. Nice big room. Couch was gross and old. Clean.

Leisure Family_with_children

2/10

Poor

12 Sep 2025

Dawn

I didn't gwt to stay here because when i booked the site did not state that they were pet friendly or not and when i did some google search for reviews it turns out it was not which is twrrible cause our pets are like family and when i asked to be refunded because of this they wouldn't do it not even a partial refu d so to me that is like stealing. So no I do not recommend at all.

Leisure Family

8/10

Excellent

12 Sep 2025

Teresa

The room was quite roomy.It was nice having a private picnic table and sitting area outside room and facing the courtyard. We were pleasantly surprised. It was very quiet and comfortable.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Tania

Clean and spacious rooms

Business Self

10/10

Exceptional

11 Sep 2025

Tania

Newly renovated. Comfortable bed.

Business Self

10/10

Exceptional

10 Sep 2025

Albert

Great location with a dam and activity for all ages within walking distance.

Leisure Family

10/10

Exceptional

08 Sep 2025

Verified traveler

Staff very friendly, building has been renovated, pool was awesome

Partner

10/10

Exceptional

07 Sep 2025

Edda

Super clean y well be back .

Leisure Partner

8/10

Excellent

06 Sep 2025

Hannah

Friendly staff close to lots of things

Leisure Family

10/10

Exceptional

05 Sep 2025

Samantha

I LOVED this property for its location and pool. Overall great experience BUT the pans and utensils were very well loved and had metal / plastic bits coming off into my food when I cooked and the door handle was very hard to unlock. I was okay as I’m young and able bodied but anyone elderly would struggle greatly. Overall amazing hotel but just needs some minor low cost fixes to make it amazing!

Leisure Family

6/10

Pleasant

05 Sep 2025

Rand

Liked location, but was given a room that only had a sliding door, and no widows like other rooms

8/10

Excellent

04 Sep 2025

Rodney

Salt water pool.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Tara

Loved our stay here. I used to come here as a child and now was able to return with my own children. Great location, lovely staff, great for kids!

Family

8/10

Excellent

02 Sep 2025

Eric

Repeated guest here, as away from town centre, but easy to get around. Comfortable beds. Right on river, grass grounds, chairs, patio, bbqs. some rooms with view or balcony. Good breakfast, easy parking. Rooms have been updated to good standard.

Leisure Family

8/10

Excellent

01 Sep 2025

Emi

Reasonable for family stay

Leisure Family_with_children

4/10

Poor

31 Aug 2025

Nicole

Location was good but very run down.

We booked it because friends were staying there but we won’t stay again. Location was great but otherwise I would not have booked. It is old and run down.

Partner

6/10

Pleasant

31 Aug 2025

Shannon

Clean and comfy, looks a little run down on exterior of building. Go close proximity to lake

Leisure Partner

6/10

Pleasant

30 Aug 2025

Carson

Good

Leisure Family

10/10

Exceptional

29 Aug 2025

selina

Absolutely great value.

Leisure Family

8/10

Excellent

29 Aug 2025

Elizabeth

Perfect for what we were looking for, quite dated but I think we had an older room. Beds and pillows were very comfy and laundry was handy. Kitchen was well stocked and bbqs were great. Pool was nice. Very close to canal float entrance and the beach. It’s a Motel that Reflects the price but offers enough good qualities to make you want to come back.
They could definitely improve on the cleanliness with some extra attention to detail.

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

Dan

It was clean

10/10

Exceptional

29 Aug 2025

Michael

Great

Leisure Friends

6/10

Pleasant

29 Aug 2025

Karen

Outdoor area is ok. Our 2 bedroom with a kitchenette was too cramped to be comfortable with 4 people. Bathroom needs a reno. Bedding wasnt nice, towels were threadbare. Front desk staff were pretty nice. I wouldnt stay here again, and cant recommend it.

Leisure Family