Name: Ramada by Wyndham Medicine Hat
Address: 3282 13th Avenue South East, Medicine Hat, T1B 1H8, CA

8/10

Excellent

17 Jul 2026

Glen

clean room

10/10

Exceptional

16 Jul 2026

Nicole

Price was right hot tub was excellent after the long drive from Jasper.
Beds were comfy the 3/4 size fridge was very handy.

Partner

6/10

Pleasant

16 Jul 2026

John

The room had both an outside door and an inside door to a hotel corridor Both doors had gaps in them so it was very noisy. Outside noises and inside noises from the proximity to the ice machine woke my wife up at 2:30 in the morning.

Partner

4/10

Poor

16 Jul 2026

Kimberly

It was a fine stay, just hard to sleep with all the slamming doors upstairs, they aren’t self close they all need to be slammed to shut, it’s a busy place with a lot of oilfield guys leaving at 4-5am for work, lots of hallway noise, don’t get a room upstairs next to the outdoor exit. Other than that was good.

Partner

10/10

Exceptional

14 Jul 2026

Saiqa

Just stay one night.
Clean, well-maintained space with fresh linens and modern amenities
Comfortable bed with quality pillows—great for a good night's sleep
Efficient climate control and good water pressure in the shower

Family_with_children

4/10

Poor

10 Jul 2026

Abby

It was a little scary and there’s no elevators

Partner

10/10

Exceptional

10 Jul 2026

Robert

clean and convenient

4/10

Poor

09 Jul 2026

Larae

The door on our room did not lock, we had to shove a chair under it :). The rest of my family was staying here and there were numerous issues in each room. Told the front desk staff about all of this, also a dicey area.

2/10

Poor

07 Jul 2026

Claire

Our room was on the second floor at the back of the property on a hallway that was filthy and smelt like pot. The room itself was clean but when we pulled back the sheets one bed had a poop stain on the bottom sheet, and the other bed had GARBAGE and stains. So clearly the beds had not been changed. We complained and the guy at front desk was helpful, took photos of the beds, apologized and switched our rooms.
The new room was clean, but again when we pulled the sheets back, the duvet had a huge blood stain on it! So due to how late it was and how tired we were we took the bedding off the bed and slept under a sheet.
The hotel is poorly maintained and obviously housekeeping is very bad.
Very disappointed and will not return! Check your bedding if you have to stay there!!!

Family_with_children

4/10

Poor

07 Jul 2026

Lisa

Definitely not as advertised. Very old and quite run down. Parts of the room were totally fine and adequately clean. But there was definite areas that need huge improvement.

Business

8/10

Excellent

07 Jul 2026

Lise

A good place to stay if you are looking for only a simple place to sleep. Nothing fancy. Pool area is well kept

10/10

Exceptional

04 Jul 2026

Lijo

Overall good

8/10

Excellent

03 Jul 2026

Keith

no time to use

Partner

10/10

Exceptional

03 Jul 2026

Ashtyn

I’ve stayed here in the past and I’m really pleased to see the rooms have been fully renovated. The room was clean enough, besides the floors that didn’t seem swept or mopped. Breakfast was good, there is laundry on site, and we had a full size fridge and hot plate in our room. The staff were amazing, particularly Sandhu who made us feel very welcome, recommended services and amenities around the city, and he was very accommodating and helpful during our stay.

Friends

6/10

Pleasant

02 Jul 2026

Darlene

Took cats

Self

8/10

Excellent

01 Jul 2026

Keith

The hotel offered great value for the money. The hotel next door offered food, a bar, and vlts all within a few steps.

Partner

8/10

Excellent

29 Jun 2026

Quentin

Decent place at a good price for a place with pool and hot tub.

Partner

10/10

Exceptional

27 Jun 2026

John

Great place to stay for a night or two. Clean and spacious room. Friendly staff !

Self

10/10

Exceptional

26 Jun 2026

Tiffany

Nice place to stay! Free breakfast. Room is great. Pool was nice too but the sauna had a moldy smell in the drain, which was gross and should be cleaned, so we couldn't use it.

Family_with_children

8/10

Excellent

21 Jun 2026

John

Fint hotel. Rent og dejligt værelse samt svømmehal. Fin morgenmad.
Engangsservice til morgenmaden er ikke godt for miljøet

Partner

2/10

Poor

14 Jun 2026

Katrina

The room was dirty. They’ve attempted to update the rooms, but the baseboards were full of dirt and hair. The chair was stain covered. It was really gross!!!
The hallways had large bags of stinky trash for the 24 hours we were there. Mud in the hallways everywhere.
The pool was full of yelling and screaming well past 11pm despite complaining to the from desk.
Avoid it and it will go away seems to be the standard at this hotel.

Family_with_children

8/10

Excellent

14 Jun 2026

Mario

I liked how nice and helpful staff was , the hot tub and pool was really nice , I didn’t like how there was cockroaches in the rooms

Partner

6/10

Pleasant

14 Jun 2026

Nancy

Location 0500 a m a train whistle and 0230 a m bar closing near the Trans Canada Hwy with fast and furious drivers on a Saturday night

Partner

8/10

Excellent

11 Jun 2026

Wilma

The breakfast was excellent. The one thing we didn’t like was how noisy it was. You could hear people outside , plus from the street. The beds were quite comfortable.
Staff was polite and helpful. Rooms needed a bit of updating but that didn’t bother us. The Inn was easy to get to, and was easy to access #1 when leaving. Would stay there again.

Partner

6/10

Pleasant

07 Jun 2026

Roger

This hotel was offered at a very competitive price. The outside of the hotel is old and kind of run down. The room was 95% renovated and quite nice inside.
The king size bed had nice bedding, however the bed was a bit on the lumpy side.
The room was quiet overnight, and we enjoyed a good sleep.
The room was clean and the bedding and towels etc., were very good.
The newly renovated shower leaked water all over the bathroom floor to the point that it ran out the bathroom door. This was mentioned to the front desk, so they can repair it before the next guests arrive.
Overall I would give it a 7 out of 10. For the price, it was about right.

6/10

Pleasant

06 Jun 2026

Susan

All vents /ac in desperate need of a deep clean
Drip marks down the walls, extremely dirty baseboards
Fridge handles were black desperately needed to clean

The staff was very lovely smiling, joking, friendly
Lots of space for parking
Hot tub had no jets

Partner

4/10

Poor

05 Jun 2026

Frank

Run down and dirty will not stay there again

Partner

8/10

Excellent

04 Jun 2026

Sophie

It was amazing huge bed

Partner

10/10

Exceptional

04 Jun 2026

Barbara

We were there for one night and thoroughly enjoyed our stay. Our room was very comfortable for 3 adults. We loved the pool hot tub area and the convenience of accessing it right out of our room. Additionally, the breakfast provided included hot and cold items and a nice eating area. We would stay again.

Friends

2/10

Poor

04 Jun 2026

Rochelle

They have bed bugs so please refrain from booking here.

Partner

6/10

Pleasant

03 Jun 2026

Brittainy

I did not like that the lobby was separate from the rest of the hotel and that the rooms were only accessible from the outside. My room had a bath rub and a shower head but no way to turn on the shower. I had to wash my hair under the bathtub faucet. I did like that there was a full size fridge so I could store my medication that needed to be kept cool.

Self

10/10

Exceptional

03 Jun 2026

Eghosa

This hotel was close to stores easy access the room was clean and very quiet I love that the fridge was a regular size because i had some food that took up a lot of space. breakfast was excellent very thing hot and fresh and different variety to chose. I would stay here anytime.

Family_with_children

8/10

Excellent

25 May 2026

Teresa

The room was clean, the staff were friendly. Breakfast was okay. Parking was a little fun at times for where our room was located as delivery trucks blocked our parking space for a period of time, but not a real problem. It would have been nice to have received a paper copy of the layout of the building to locate the best and easiest route to your destination within the building which would have been helpful. The only problem was when room was cleaned they did not always restock the coffee (sad face). It would have been great if there had been more food option pamphlets and as well tourist type stuff.

Partner

4/10

Poor

24 May 2026

Mike

This place is a dump

I remember when Ramada was regarded as upper end 3 or 4 star accommodation. Right from the moment, I pulled up to the hotel, it made a very poor first impression; and everything afterward didn’t leave me with a better impression.

This is now either the 2nd or 3rd Ramada I’ve stayed in that was a dump.

There are so many things wrong with this place, I’m not going to bother to list them all. Someone should just bulldoze it and put up a decent hotel.

What’s unfortunate is that this is my first time actually overnighting in Medicine Hat. I generally stay in Holiday Inn Express, Super 8 or Days Inn; 3 star accommodations.

I’ve learned my lesson; I will never stay in a Ramada again.

Self

2/10

Poor

23 May 2026

Steve

A lot of deferred maintenance (painting, drywall patches, The kicker was no hot water for the shower.

Friends_and_family Friends

8/10

Excellent

21 May 2026

Francine

Room was clean, staff was good, breakfast was good and parking was also good

Partner

10/10

Exceptional

19 May 2026

Tom

Everything was good, staff was helpful, pool area was very clean!!!

Family_with_children

8/10

Excellent

12 May 2026

Tracy

The staff were very helpful and very nice. The cleaning staff needs to step up their game
The toaster oven was filthy as was the top of the fridge and the walls of the bathroom
The pool was great fun and we didn’t have any of the breakfast so I have no idea how the food was

Family_with_children

2/10

Poor

08 May 2026

Dayna

Tried to get refunded cause car broke down. Still had to pay

8/10

Excellent

07 May 2026

Don

Clean spacious room and good breakfast. Great value for the price will stay there again.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Janice

All good

Friends_and_family Friends

8/10

Excellent

05 May 2026

Scott

Nice hotel. Not luxury but good beds, beautiful pool/hot tub area. Friendly staff

Self

4/10

Poor

01 May 2026

Aaron

Room smelled like an ashtray...disgusting! Carpets were decades old and soiled heavily. Never stay there again!

Family_with_children

2/10

Poor

29 Apr 2026

Karen

very run down hotel, there are many more in medicine Hat for around the same price. Do not stay here. The place looks like an old motel from 1960. Very run down

Self

8/10

Excellent

28 Apr 2026

Darlene

The building has some age on it, could use a bit of a refurbish. The rooms were really nice, the one we were in had been redone. Very clean and quiet.

Friends

10/10

Exceptional

27 Apr 2026

Kenneth

Hotel is great for the price. It’s under Reno’s and a lil older but a really nice stay for what they charge. My sons loved the Hot Tub and Steam Room. Breakfast was great. Staff when checking in were very nice and put us right by the pool area!

Family_with_children

6/10

Pleasant

25 Apr 2026

Kevin

Had a room with a kitchenette but no dishes, cutlery or cooking utensils. There were ants all over the floor. We had to steal towels from the cleaners cart for the pool. But other than that it was ok.

Partner

4/10

Poor

24 Apr 2026

Zacharias

Could use an upgrade. Would not stay there again.

Partner

8/10

Excellent

23 Apr 2026

Jack

The hotel is showing its age but rooms are clean breakfast good staff excellent.
It’s not five star but good enough for overnight stay.

Partner

2/10

Poor

21 Apr 2026

Laurie

Upon checking in the room looked clean but upon closer inspection noticed what looked like blood smear on the door and bathroom wall above the toilet paper holder. Sat on the couch and had the arm piece flop down.Later on we noticed there were tiny ants crawling everywhere on the floor. We ended up putting all suitcases up on the desk to avoid having them crawling in our bags.We ended up checking out at 5 a.m.

Partner

8/10

Excellent

20 Apr 2026

Dale

Overall it wasn’t bad except for the door key was cancelled before check out which was a. Inconvenience

Family

8/10

Excellent

19 Apr 2026

Stacey

Had a great stay from checkin to check out. Interesting layout with pool area open in middle of property.

Family_with_children

4/10

Poor

19 Apr 2026

Gloria

We had ants in our room and they got in our luggage and traveled back home with us.. not happy about that

Family_with_children

2/10

Poor

19 Apr 2026

cayla

Very dirty room and hallways. Breakfast was ok, not a great selection.

Family

6/10

Pleasant

18 Apr 2026

Randy

No glass or plastic drinking glasses. No towel bars. Breakfast not appealing.

Partner

4/10

Poor

18 Apr 2026

Cadence

The shower wasn’t clean, there was hair in the tub. Shower water wouldn’t get warm. Seen bugs. Bed was uncomfortable.

Self

4/10

Poor

22 Mar 2026

Rod

The room smelled like pot. The staff weren’t very helpful and we won’t stay there again

Partner

4/10

Poor

22 Mar 2026

Brittany

Our room was an absolute disappointment. The photos show tastefully renovated rooms, clean and good amenities. Our room has had zero updates, very dirty, stained carpet, a tiny tv with deep gouged scratching, making the picture hard to see, cube sized fridge and very smal old microwave. If I had seen a photo of the room we received u would have NEVER considered booking this property. They were unwilling to move our room when asked. In addition the lights from the pool area were on and bright all night, and we did not have adequate window covering to keep the light out. The towels were tiny and scratchy to use. Finally when I went to check out at the end of the weekend, the hotel charged me more than th le fees on hotels.com. I am absolutely disgusted with our experience here

Friends_and_family Family

2/10

Poor

16 Mar 2026

Darren

The front desk staff, not particularily polite when I checked in. Didn't provide much information, had to try and figure out stuff ourselves. Biggest concern ... NO snow removal on exterior stairs, making for a very unsafe situation. Bed very firm ...tap was very loose in room. Breafast ( scrambled eggs, sausage, hash browns ) cold.

Friends

4/10

Poor

15 Mar 2026

Robert and Martine

We were double charged two room deposits, which held up money on our credit card therefore limiting the funds we had for our weekend. as of 3 hours past check out only one deposit has been credited back to our card.

Partner

10/10

Exceptional

15 Mar 2026

Dianna

The room was clean, the bed was comfortable and I slept well. Will go back again. Oh and the staff were very helpful.

Pet

6/10

Pleasant

12 Mar 2026

Earl

Can tell it's under renovation, but even still it's still in rough shape. Interior of the rooms were surprising nice compared to the rest of the motel/hotel. For the price it was a decent stay

Family_with_children

8/10

Excellent

11 Mar 2026

Gail

Room was spacious and very clean. You can see that the rooms are being updated as our room has a nice new kitchenette but no dishes. This is a good place if you’re looking for an economical place to stay

Partner

10/10

Exceptional

06 Mar 2026

Baia

everything was wonderful. Attentive staff,friendly. Extra towels etc. Were in our rooms prior to arrival.
Pool, jacuzzi tub fantastic; relaxing.
I will be booking with this room and hotelnagain.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Ryan

Love this hotel.Great hot tub and pool.Good staff.My go to hotel when in town.

2/10

Poor

28 Feb 2026

Tamara

Do not stay here. It’s really old, not updated and sketchy. I didn’t stay 5 minutes in my room, I deeply regret booking here and will not ever recommend. I left and went to another hotel.

2/10

Poor

25 Feb 2026

Jeffrey

Worst hotel experience. Was told upon check-in that my deposit would be returned in approximately 7 days. The deposit was also 2.5 times more than the night stay. So I said nevermind i will go to another hotel. The associate named Inder to me he had to wait till Monday to get my refund that i jad initially paid for. Still haven't received email or refund.

Family_with_children

2/10

Poor

19 Feb 2026

Elizabeth

TL;DR? 0 stars. Disgusting. Felt unsafe. Dirty. Lack of amenities. Very run down, under reno. Do not book unless you know you have a renovated room, at very least.

Full disclosure, I wouldn’t have bothered leaving a review had I also not had a poor experience with management - I spilled some red wine (my fault, I acknowledged) on the sheet and was invoiced by email $80 for a sheet and mattress protector. It took 3 attempts (including a complaint to Wyndham directly) to get a response from the hotel about the charge, and their response was ‘that’s policy’ even after I described the conditions of our stay. Maybe they should switch to Tide? 🙄 I wasn’t asking anything other than the reversal of the invoice, not the stay.
I booked the room not expecting much, we just needed a place to sleep and I’m not overly picky - I figured it’s a Ramada, how bad could it be? Had we not arrived late and exhausted with kids I wouldn’t have stayed. The room itself was so gross, incredibly run down with damage everywhere, disgusting carpets, dirty mugs, no drinking glasses, questionable room towels. The pool had no towels and there seemed to be no inside access to an attendant/reception, you had to leave the building to get around to the front desk? Didn’t feel ideal for a late check in. There was a pile of stuff in the lot at room entrance, looked like someone was camping out there or evicted from a room, couldn’t tell if someone was sleeping there. I could go on.

Family_with_children

2/10

Poor

18 Feb 2026

Carwyn

Wrong room given to us at first then the ‘new’ room they moved us to was only partially renovated (not the sleeping area). This was not the room advertised or pictured when I booked.
Fully renovated rooms are what we thought we booked based on the pictures and description.

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

Daniella

Room was clean, check in and out went well. Breakfast is fine. Didn’t have coffee in the room just decaf. But overall for the price.

Family

6/10

Pleasant

16 Feb 2026

Jim

Room was alright condition. Hallways on main floor looked like some

8/10

Excellent

15 Feb 2026

Derrick

Very comfy bed. Had a great sleep both nights. I never sleep in and i slept in lol. Not many people in pool area which was nice.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Shawna

My stay wasn’t long but I had a great experience here. The stuff was really kind and helpful when I had questions and the room was very clean! I had to move the couch when I dropped something behind it and there was not a spec of dust or crumbs under it (even my own house isn’t always that clean haha). Some rough spots in the room were unfinished or a bit run down but for the price I was impressed and happy. Some rooms are motel style so if you don’t want that you should check if you’ll have indoor or outdoor room access. Otherwise, I would stay there again

Leisure Self

10/10

Exceptional

09 Feb 2026

Gerald

Room was clean and good

8/10

Excellent

05 Feb 2026

Nicole

Clean room and kind staff

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Nicole

Clean room, and kind staff

2/10

Poor

02 Feb 2026

Tina

Our room was dirty outdated and worn out. With drywall dust everywhere. I don't think they have ever mopped the floors. Breakfast was hardly edible. Booked it because it was a Ramada only to get there and find out it's a old outdated motel that they slapped the name radar on. The only thing that was ok was the pool area.

Leisure Family

2/10

Poor

02 Feb 2026

Shawne

The room was atrocious, there was no turn on for the shower and the tap for the sink was so loose it almost pulled out. The room smelled of cigarette smoke the moment you opened the door.

Leisure Partner

2/10

Poor

25 Jan 2026

Chantelle

The rooms were not very clean and had patched drywall everywhere. Upon getting there we discovered that some of the room had indoor access to the pool and breakfast area. One of our group had 3 small children and had to get them dressed and take them through -25 weather to the pool then had to go back out wet after swimming in the cold to get a room. Their website is misleading as there is no mention that most rooms are motel style. Our bed was broken and when I complained about they said someone would have to look at it to determine if we did it. They changed the bed and noticed that there was a Pepsi spill on the sheets and said we would need to pay for the \"stain\". I said it's not stained if you want i will take it and wash it to prove it. They didn't charge me. Everything stated that breakfast was from 7-10 but they kicked us out by 9:00. Then finally after leaving we were charge extra money because another room had spilled chocolate milk in the bed. The said they did not want to you h it and made us pay for it. I asked for pictures of it washed to prove it was stained and they stated it was not washed and was written off. DO NOT STAY HERE.

Leisure Friends

2/10

Poor

25 Jan 2026

LISA

Room was dirty mold in the shower. Hair balls left in the shower carpet dirty. Didn't dare try the free breakfast as they dont clean the rooms what else might not get cleaned.

Leisure Friends

4/10

Poor

16 Jan 2026

Tj

Room was not to bad but very noisy and out dated, walk ways where dirty hotel looked neglected

Leisure Family_with_children

6/10

Pleasant

13 Jan 2026

Theresa

Reno the rooms

Leisure Family

8/10

Excellent

11 Jan 2026

Tamara

This was an interesting stay, the building doesn't look like much, but they have a pool, hot tub, and steam room. The rooms were super clean, and the staff were top notch. The staff went out of their way to make our stay worthwhile. I would most definitely. Breakfast was fantastic. I will definitely be back, and this is where I will choose to stay.

Leisure Family

2/10

Poor

06 Jan 2026

Valerie

The room/bed itself was decently big and comfortable. We don’t expect too much from a budget motel but getting locked out of your room for 45 minutes in a swim suit at 10 pm. Management couldn’t even open it with a master key. When we finally got in we had plans to go eat and their solution was to prop the door open while we were gone. We finally after an hour got the key to work but seriously. Make sure your doors work and batterie's/key locks are changed.

Business_and_leisure Friends

8/10

Excellent

03 Jan 2026

Paul

Room was neat, staff was helpful, price was good - we'd stay there again.

Leisure Partner

8/10

Excellent

02 Jan 2026

Kim

Lots of cigarette but and debris in stair wells and egress areas, falling into a state of disrepair

Leisure Partner

10/10

Exceptional

01 Jan 2026

Alain

Room was good and staff was great

Partner

8/10

Excellent

31 Dec 2025

Michele D

Clean. Some upgrades in the room. Bed was really comfortable. Property is old.

Leisure Partner

6/10

Pleasant

28 Dec 2025

Kim

Booked a room listed as \"sleeps 6\" for 5 of us and the room only had 2 queen beds.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Edward

It was close to all amenities but there did seem to be some wear and tear. Also the light from the pool just needed a blackout curtain so it was darker in the room to sleep. It was clean and well maintained overall.

Leisure Family_with_children

6/10

Pleasant

21 Dec 2025

Rose

The sheets would not stay on the bed. I didn't like that I had to go outside to get to the indoor pool when it was -20C. Breakfast was literally empty and she couldn't make it fast enough, showing me she was not prepared, and when I asked for something she was annoyed. The toaster was broken and the coffee was luke warm. I got the last bagel and it was only 8 am.

Leisure Family

8/10

Excellent

13 Dec 2025

Dave

Staff were courteous. Hot tub and steam room could be a bit hotter, pool a bit cooler, still nice though. Small room was clean and modern with full size fridge and stove. So much storage space, one could live there, but oddly not a dish or plate or piece of cutlery to be found!

Leisure Self

4/10

Poor

08 Dec 2025

Darren

Room was not clean on arrival. No toiletries provided.
Stains on the old carpet and found used tampons in the bathroom, told the front desk and nothing was done, still used tampons in room on day 2 of our stay.

Not to happy

Leisure Family

8/10

Excellent

07 Dec 2025

Andrea

Staff are always friendly here! The room was clean.

Leisure Family

10/10

Exceptional

24 Nov 2025

Lynette

The hotel staff were very friendly but it is a lowerer end rated hotel and you get what you get (for what you paid for) and you don't get upset!! Great place to put your head for the night.

10/10

Exceptional

19 Nov 2025

Maryanne

The customer service at check in

Leisure Partner

8/10

Excellent

18 Nov 2025

Cj

Renovation in progress clean room comfy bed and pillows continental breakfast close restaurants and shopping

Leisure Partner

2/10

Poor

17 Nov 2025

MEL

Shower heads but no way to turn them on as they changed spout in tub to regular with no part to pull to start shower. Plug for in tub on bottom was total black mold. Tv in one room no signal. One bathroom never had plug for tub and had to use face cloth. Only have decaffeinated coffee in rooms. Parking not great either. I will never use Ramada again

Leisure Family

4/10

Poor

17 Nov 2025

Emir

I understand doing construction however this is something that should have been mentioned after booking as we were travelling with a small child who does need to take naps and it’s a little difficult with the construction noises. In addition the rooms themselves weren’t very clean lots of dust microwave didn’t work, not good breakfast options. Overall I should have paid a little more to get a nicer hotel.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2025

Roman

I can’t say very good and the same can’t say bad! Price very nice for my family, but when we were by the swimming pool, the guys drink the alcohol, my kids don’t understand that. My neighbour was smoked couple times and smoke came to my room. I’m ok with the price but kids don’t want to come back. I hope this hotel can be better!

Leisure Family_with_children