Name: Best Western Arcachon Le Port
Address: Avenue De La République, 14-16, Arcachon, 33120, FR

10/10

Exceptional

31 May 2026

Robert

Nicely designed and comfortable room with balcony. There were a couple of issues but the staff were very helpful and friendly.

Self

8/10

Excellent

20 Apr 2026

Martin

All round satisfactory

Partner

10/10

Exceptional

11 Apr 2026

Neil

Clean room, very friendly helpful staff good breakfast and easy parking and plenty of nearby eateries for all tastes nearby

Partner

10/10

Exceptional

27 Mar 2026

Kay

Beautiful hotel, thoughtfully designed and staffed by lovely people

Partner

8/10

Excellent

10 Feb 2026

Jacqueline

The exterior of the hotel was a bit disappointing but the newly refurbished room was very clean and spacious, the staff were great - and so was the breakfast. Not a huge choice but more than enough options and all fresh.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Colin

A great place to stay. Everything very clean. Staff were all great and very helpful. Can’t really fault it. Will definitely be staying again.

Partner

10/10

Exceptional

02 Feb 2026

Arwen

Love this hotel. Clean room, comfortable bed, beautiful room. Parking on site or on road for free. If only rooms had a kettle and a bath it would be perfect!

Partner

4/10

Poor

28 Sep 2025

Michael

The receptionist did the least she could do while remaining professional and courteous. The room was very small, and in the morning we were told as we hadn't ordered breakfast, we couldn't have it. There is nowhere nearby to buy breakfast. As a aHotels com VIP member, I was told the car park was full, so no free parking, and no room upgrade was offered. Why bother?? Lastly this hotel is a long way from the town centre, actually, it's a long way from anything! This is my first really bad review of any hotel

Partner

10/10

Exceptional

12 Sep 2025

Gill

Recommended

The receptionist was very pleasant and we were able to securely park our motorbikes and leave protective clothing and bags at noon.
We returned later to check in properly and everything went well.
The room is comfortable, the bed huge and the roof terrasse stunning.
Slight downsides were the quality of the toilet paper and tissues and exterior noises from 6am (we were on the ground floor)
Pleasing things were the soft bedding, proper coffee machine, real water glasses and coffee cups and convenient location.

Partner

10/10

Exceptional

14 Apr 2025

EMMA

Excellent staff

10/10

Exceptional

06 Feb 2025

Arwen

Really lovely room with a very comfortable bed and a sea view. Great to have private free car parking too

Partner

8/10

Excellent

07 Nov 2024

Angela

Nice hotel close to beach - quite busy area.

Leisure Partner

8/10

Excellent

30 Sep 2024

Penelope

Friendliness of the staff & quiet location

Leisure Partner

10/10

Exceptional

09 Sep 2024

Catherine

Amazing staff. Small room but well organized with a cute balcony and a mini fridge. Clean and comfortable. Perfect for 1 night.

Leisure Friends

10/10

Exceptional

18 May 2024

peter

Lovely location. Would stay again.

Leisure Family

8/10

Excellent

23 May 2023

Sophie

Close to the harbor, hotel with great rooftop (the weather did not allow us to use it), comfortable room and elevator for the luggage!

Leisure Partner

10/10

Exceptional

22 Nov 2022

Laura

Lovely weekend in Arcachon

Lovely weekend in Arcachon, the hotel is less than 5 mins walk to the marina and beach

Partner

10/10

Exceptional

20 Sep 2022

Claire

We had a lovely nights stay here a few nights ago. We were kindly upgraded on arrival and had a room with a balcony which was nice. Room was clean and bed was very comfortable. We appreciated the tea/coffee facilities in the room. The roof terrace is also lovely! Would definitely recommend

Leisure Partner

10/10

Exceptional

22 Aug 2022

Kendra

Great location, easy to walk to the beach. Friendly and easy check in. Room was spotless and comfortable. Great to have blackout shades. It wasn't noisy at all.

Friends_and_family Family

8/10

Excellent

15 May 2022

Christina

A Birthday treat

Very clean, nice towels and little extras in the shower room. Having a Fridge and kettle was a great bonus.
We liked the layout of the room. We especially liked the TV hidden behind the mirror.

Friends_and_family Family

10/10

Exceptional

17 Nov 2019

Verified traveler

Great location of the hotel and all amenities (especially bath/shower was pleasantly new). Walking distance to the ocean-side

Leisure Family

10/10

Exceptional

22 Aug 2019

Verified traveler

The staff were so friendly and helpful , we particularly liked the breakfast. We were expecting just coffee and croissants but got eggs and bacon as well, together with an array of different coffees.

Leisure Friends

8/10

Excellent

05 Aug 2019

Verified traveler

Clean
Friendly staff
Good A/C
Decent breakfast
Easy check in and out

Business_and_leisure Family

10/10

Exceptional

17 Jun 2019

shaz

Great hotel, in fact we liked it so much we stayed another night!

Leisure Partner

8/10

Excellent

25 Feb 2019

David

Good hotel to explore Arcachon

Hotel very welcoming. Allowed us to check in early. Small room and sound proofing not perfect but otherwise very good. Lovely roof terrace.

Partner

8/10

Excellent

25 Oct 2018

Simon

As some have said the rooms aren’t huge but the whole hotel is recently renovated, really clean and tidy and the staff are happy and helpful.

10/10

Exceptional

01 Oct 2018

Javid

very nice and clean hotel with helpful staff

20 minutes walk to the hotel ( slow walker will take longer)

6/10

Pleasant

23 Sep 2018

Verified traveler

Good location...fine for stay with no frills

Unfortunately didn’t feel very welcome on arrival or throughout stay.
Hotel has some good points including location but due to number of issues wouldn’t recommend

10/10

Exceptional

26 Aug 2018

Bridget

Great hotel!

Wonderful hotel, lovely staff, beautiful rooftop view, clean and spacious rooms. The breakfast is also fantastic! Would stay there again in a heart beat.

Friends

10/10

Exceptional

25 Jul 2018

Verified traveler

Comfortable quiet hotel - nice location

Very pleasant hotel - room with balcony, 5 mins to beach, staff friendly and helpful, pleasant breakfast. Secure parking.

10/10

Exceptional

11 Jul 2018

Yan

Great hotel in the city, very clean all the rooms are brand new, small rooms but well appointed, the breakfast had everything you need, and the staff super friendly. Parking is available for 10 euros/night. Excellent value.

8/10

Excellent

24 Jun 2018

A

In a quiet area, about 15-20 minutes walk to the centre of the town. There are bars and restaurants closer. Arcachon is a fabulous place, lovely beaches, gorgeous town with quality shops and restaurants. This hotel is very modern, clean and comfortable. Standard double room (and its bathroom) is quite small though and ours was directly onto the placement and road outside. Reception is also reminiscent of a medical waiting room.

10/10

Exceptional

29 May 2018

Verified traveler

Should really be The Little Grand Atlantic Hotel

Hotel is certainly Grand in ambition but not in size so dont expect a substantial building but do expect everything to be very well done & every square centimetre to be put to good use. Under most owners this would be a shabby 2 star hotel but it shows you what a bit of imagination & vision can do as this place really punches above its weight..

10/10

Exceptional

28 Aug 2017

Donna

Comfy hotel close to beach

Very clean, close to beach, comfy bed, good bathroom with great shower, good breakfast, friendly staff. Good roof terrace, quiet. Some other small scale amenities at the hotel, but the beach and town are the main reason to stay in Arcachon anyway.

Family

10/10

Exceptional

25 Jun 2017

Jim

Perfect stay in Aranchon

Nice clean modern hotel, good sized room, friendly staff, aircon and possibly the best breakfast we have had in france, especially if you have been missing bacon. Only a short walk to the beach, bars and restaurants but far enough away to be quiet.

Partner

10/10

Exceptional

17 Jun 2017

john

4* 5 min amble to the beach.

Nouveau style great bathroom & room superb.

6/10

Pleasant

17 May 2017

Julio

Small rooms

Service is good but the rooms are too much small!!!

4/10

Poor

16 May 2017

Verified traveler

Don't be fooled by the stars...

4-star hotel?!! Three would be already a gift. I'm 5'5\" and I could barely fit in the room. To leave the bed, I had to crawl in order to find more space. AC didn't work - it it was 80F outside. Awful night.

Partner

8/10

Excellent

17 Apr 2017

Margaret

Family Easter trip

Great weather for walking and sailing, loads of restaurants, amazing beaches, good energy. Sun terrace on roof good for relaxing after lunch in town.

Family

8/10

Excellent

15 Apr 2017

Margaret

Family Easter break

First time in this location, ideal for walking along the boardwalk into the town, lots of restaurants. I came here with my family, so 3 generations visiting for the first time. The Port area is also worth visiting.

Family

8/10

Excellent

25 Sep 2016

Verified traveler

Nice Hotel

Nice hotel near the marina in Arcachon with a mini kitchen. New facility, and clean. Only issue was the very small rooms similar in size to a cruise ship room.

10/10

Exceptional

24 Sep 2016

Noelle

Relaxing break

Lovely location , Hotel accomodation superb

Partner

8/10

Excellent

22 Sep 2016

Eric

Clean hotel

I find the front desk staff a little snobbish but at the end accommodating. After been told that there is no restaurant near by unless I walk to the station or downtown ( by the concierge) I ordered a pizza delivered to my room because I was exhausted. The day after I find a restaurant hotel next door; 25 metres away...\"The Ostrei\" that seems pretty good. I don't understand why they didn't mentioned it?

10/10

Exceptional

20 Aug 2016

sadie

Small, modern decor, near port, 20 min from centre

Very helpful staff, fresh modern decor, small but well furnished balcony.
A pool would have made for perfection. Roof terrace provided another option for sunbathing.

10/10

Exceptional

04 Aug 2016

clare

Small but perfect room, fantastic staff.

We were there for one night, staff were incredibly helpful and thoughtful. Room was well equipped, bathroom was particularly luxurious and the view was great.

10/10

Exceptional

03 Aug 2016

John

Best first night sleep ever

Best first night sleep ever in a hotel,very comfortable bed and the black out roller shutter keep room dark and quite. All the staff where NATURALLY friendly and very helpful. All staff at front desk had good English. Had not planned to need the kitchenette but it did come in useful. Allow about a mile from the city centre most of the walk can done alone the boardwalk and promenade. The marina is just 2 mins walk away and if you walk the road that runs parallel to the marina ( to the right from hotel) you will come across a cafe, a Boulanger and a few other shops. The roof solarium has a great 360 view and is a good place to relax.

Partner

6/10

Pleasant

27 Jul 2016

Keith

Nice hotel and position

Hotel excellent and pleasant walk along beach to town center. Breakfast bit costly but well worth it with superb selection and excellent quality.
Only downside was poor window soundproofing and dustmen in street at 23.50 and again at 07.00. Get room at back away from road.

Partner

8/10

Excellent

07 Jul 2016

Karen

Modern, friendly hotel

Modern hotel in a very quiet street with plenty of parking, either on the street or behind in the car park. It's a short walk to the beach and the port area with bars and restaurants. The centre of town is a little further, but still not far and a nice walk along the beach. The staff were very welcoming, helpful and friendly. The room I had was rather small, but adequate for one. Large flat screen TV, tea and coffee, a safe, a kitchenette with microwave, fridge, hob. Bathroom was also a little small but fine and included a good shower and a hairdryer. It was a bit cold to use the rooftop terrace but it had nice views across the neighbourhood and would be nice for pre-dinner drinks if warm enough. I didn't try the breakfast. The main criticism was that my room was right by the breakfast room so a little noisy early in the morning and right by the rear entrance which meant everyone could look straight into the room. It was ok so long as I kept the curtains closed - but I didn't want to block out the lovely sunlight! This wouldn't put me off staying again though and in fact I'm hoping to go back later in the year.

8/10

Excellent

07 Jul 2016

Verified traveler

Great except the breakfast was not value for money

Partner

10/10

Exceptional

05 Jun 2016

Verified traveler

Very nice hotel, but a long walk to the center of

Excellent hotel. But not much happening in the neighborhood so you need to drive to the good restaurants. Beach is not far. Very helpful staff.

6/10

Pleasant

11 May 2016

Andrew

Disappointing

We stayed one night in a standard room in early May. The hotel is modern with some good features but generally lacks any charm. The bed was large and comfortable but left hardly any floor space in the room. The balcony was also very small. We paid extra for a sea view but i wouldn't bother another time - you mainly see houses with a few boats in the distance. Bathroom was well equipped - the best feature.

Partner

8/10

Excellent

26 Oct 2015

Andreas

Clean, comfortable with friendly staff.

Friendly staff, comfortable hotel in nice area. The wifi was a little janky and the room was very small but they upgraded us to have a terrace for free.

Family

6/10

Pleasant

16 Aug 2015

Verified traveler

Good to sleep and close to beach. Very clean. Small room with large bathroom. Good sound isolation.

8/10

Excellent

03 Aug 2015

Noelle-Dominique

Decently priced and clean room.

Quiet, well-equipped room with air-conditioning and small kitchenette with dishes and utensils. Walking distance to the marina.

8/10

Excellent

03 Aug 2015

Verified traveler

Lovely hotel, helpful staff

Lovely hotel, staff very friendly and helpful. Room immaculate and the bed was very comfortable. The room was a double and ok for one person but a bit small for two if you were staying longer than a night. Very good location and only a short 10min walk to town. Breakfast was lovely with a good selection but could do with more staff as there was only one girl trying to do everything.
Overall a really good experience and I would love to return.

10/10

Exceptional

27 Jul 2015

Nicholas

Pleasant New Hotel

This hotel offers good value for money. The location is good, within walking distance from Arcachon train station and only a few blocks from the beach and the port. As the hotel is new all the amenities are very modern and clean. The staff were very charming and friendly. When I checked in I was offered help in organising my holidays and finding my way around Arcachon. I would definitively stay there again.

4/10

Poor

25 Jul 2026

Ingela

Valde hotellet för deras takterass med pool, Väl där fick vi veta att poolen var stängd för reparation. Då borde den inte funnits med på Hotells.com.
Läget var tråkigt och vi hade aldrig bott där om det inte vore för poolen (som inte fanns). Lång promenad till centrum och till den delen av strandpromenaden där alla strandbarer låg.

Partner

6/10

Pleasant

21 Jul 2026

Annette

Het rooftop terras was gesloten (stond niet op de website). We boekten een superieur kamer met balkon (18m2 met koelkastje) en kregen een standaard kamer met balkon (14m2), met de mededeling dat de standaard kamers op de begaande grond gelegen zijn (… met balkon?). Tweede nacht wel andere kamer, geen compensatie.

Partner

6/10

Pleasant

15 Jul 2026

Nina

Poolen är inte öppen hela sommaren. Poolen öppnar i August.

Partner

10/10

Exceptional

10 Jul 2026

Christophe

Hôtel très bien situé.
Petit déjeuner complet

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Vincent

Très bon séjour d’une nuit pour le week-end. Hôtel bien situé, au calme tout en restant proche du centre animé à pieds.

Partner

10/10

Exceptional

14 Jun 2026

Jeremy

Bel établissement, bien placé propre et décoration soignée. Idéal pour un séjour en immersion dans arcachon.
Nous recommandons
Cordialement

Friends_and_family Family

10/10

Exceptional

18 May 2026

David

Parfait.

6/10

Pleasant

16 May 2026

Thomas

Das Personal war sehr nett. Leider war unser Zimmer nicht bis 15.00 Uhr bezugsfertig, das war schlecht. Auch stand uns kein Parkplatz zur Verfügung, obwohl ausreichend Parkmöglichkeiten auf dem Hotelparkplatz frei waren. Das haben wir nicht richtig verstanden, aber vielleicht lag es auch an den Sprachbarrieren. Ein Bestwestern, wie wir es hier aus Deutschland kennen, war dieses Hotel leider nicht. Auch das Frühstück war unter dem Niveau eines Bestwestern, aber es war für uns ausreichend.

Partner

10/10

Exceptional

12 May 2026

Edith

Tout était parfait dans cet hôtel. Rien à dire. Chambre très belle avec vue imprenable sur la mer. Au calme et pourtant tout près des commodités. Merci.

Partner

10/10

Exceptional

11 May 2026

Christophe

Parfait, correspondait à mes attentes

Business

10/10

Exceptional

08 May 2026

François

Je recommande ce logement, situé à 10 min à pied max du port d'arcachon

Self

8/10

Excellent

27 Apr 2026

Laurence

Problème de wifi mais c’est un détail, hôtel à recommander

Partner

8/10

Excellent

11 Apr 2026

ERIC

Le buffet du petit déjeuner n’a pas été réapprovisionner lors de notre passage !

8/10

Excellent

08 Apr 2026

HERVE

RAS

Self

8/10

Excellent

06 Apr 2026

Alain

Chambre spacieuse et personnel à l’ecoute

Partner

8/10

Excellent

30 Mar 2026

Angelique

Bien

Partner

10/10

Exceptional

24 Mar 2026

Verified traveler

Chambre propre.
Hôtel bien placé dans la ville et près de tout.
Merci !

Self

10/10

Exceptional

23 Mar 2026

Verified traveler

Chambre propre, personnel accueillant et très sympathique.
Tout a été parfait !

Self

10/10

Exceptional

22 Mar 2026

Verified traveler

Chambre simple avec balcon. Bien meublée.
Idéal pour un voyage seule.
Salle de bain correcte avec produits cosmétiques à disposition. Ainsi qu'un sèche cheveux.
Un mini bar pour y entreposer quelques bouteilles d'eau minérale.
Et le lit est plutôt confortable.
Période de travaux durant mon séjour mais calme pour la nuit.

Self

10/10

Exceptional

19 Mar 2026

Jg

Vue sur le bassin 😍, et accueil tres chaleureux. Pdj top

Self

10/10

Exceptional

16 Mar 2026

frederic

Au début, j'ai eu peur quand j'ai vu la chambre trop petite, cabine de douche cassée et au 1er étage côté rue. J'ai demandé si on pouvait me changer de chambre et ils ont été très sympa et avenant. J'ai été bluffé par l'hôtel car malgré son style 3 *, ils sont en train de le rénover complètement à l'intérieur. L'hôtel est bien situé même si un peu excentré mais proche du port et de la plage d'Arcachon. On peut y louer un vélo pour de très belles balades. Je reviendrai sûrement dans cet hôtel très sympa et convivial, le petit déjeuner est bien fourni et le personnel au petit soin.

Self

10/10

Exceptional

16 Mar 2026

Pierre

Très bon séjour, je recommande.

Self

10/10

Exceptional

01 Mar 2026

Romane

Un bel hôtel confortable.

Self

10/10

Exceptional

19 Feb 2026

Martine

Hotel bien situé non loin du port, jolie deco, personnel sympathique, bon petit-dejeuner.

Partner

8/10

Excellent

16 Jan 2026

Jacques

Chambre impeccable personnel courtois, ne pas oublier de charger les plats vides omelette, bacon...au petit déj. ATTENTION: sol douche très dangereux extrêmement glissant dans la chambre, pas de barre d'appui pas de picots antigliss au sol ....

Partner

10/10

Exceptional

08 Jan 2026

Bastien

Très bien

6/10

Pleasant

03 Jan 2026

Raphael

Jusqu'à présent les Best western que j'ai fréquenté avait espace salon digne de ce nom avec un bar et barman. Dans celui ci rien de tout cela. Quelle déception. En plus dans le descriptif de la chambre il devrait y avoir un minibar. Il est dit aussi dans le descriptif Parking en libre service, or il est payant.
WC danw la SdB, bof! Par contre bonne literie, petit déjeuner de qualité.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

javier

Personal muy amable, habitaciones limpias, lugar tranquilo pero bien ubicado y el desayuno rico

Self

8/10

Excellent

07 Dec 2025

Fabrice

Le personnel est accueillant. La chambre était très bien.

Partner

10/10

Exceptional

20 Nov 2025

gregory

Bon emplacement
Personnel sympathique
Belle vie depuis le rooftop

Self

6/10

Pleasant

16 Nov 2025

aurelie

La décoration de la chambre est abîmée, les wc n'étaient pas propres, il n'y avait plus rien au petit déjeuner 1 h avant la fin du service .

Le personnel était adorable .

Partner

6/10

Pleasant

13 Nov 2025

Maurice

J'ai été très déçu par l'hôtel. J'avais demandé par mail une place de parking. Pas de réponse de la part de l'hôtel.
J'ai compris pourquoi en arrivant à l'établissement. Le parking est inaccessible car des travaux sont en court. On ne répond pas de peur de perdre un client !
J'était du côté d'Arcachon pour raison professionnel. Aucune place correct pour y poser mon ordinateur.
La propreté n'est pas exceptionnelle non plus.
Je retourne très prochainement sur le secteur, je changerai d'établissement.

Business

10/10

Exceptional

09 Nov 2025

Alexandra

Personnel accueillant

Friends_and_family Family

8/10

Excellent

03 Nov 2025

ERIC

Petit bémol sur la propreté
Details : cendrier plein sur le balcon, vitres sales... Sinon bonne literie et accueil agréable

Partner

8/10

Excellent

21 Oct 2025

JOSEPH

Parking correct et sécurisé mais ne pas oublier de réserver
une note particulière pour les deux personnes de l'accueil adorables

Partner

8/10

Excellent

23 Sep 2025

Daniel

Services acceasoires disoonibles

Leisure Self

10/10

Exceptional

07 Sep 2025

claude

Très bon séjour

Hôtel bien placé près du centre ville sans en avoir les inconvénients; avec parking. Possibilité de se garer à l'extérieur. Personnel disponible et aimable. Chambre confortable.

Partner

4/10

Poor

07 Aug 2025

Benoît

À éviter

La situation est correcte de même que la taille et confort de la chambre familiale réservée même si vue côté parking.Les chiens sont les bienvenus. L’eco responsabilité est le point fort. L’état général est plutôt fatigué et la salle de pdj en sous sol est trop petite. La propreté de notre chambre à l’arrivée était horrible et ma femme a préféré gérer la propreté du lieu pendant le séjour. Le service est très hétérogène au niveau des personnes croisées. De l’amabilité mais également beaucoup d’incompétence et souvent aucune véritable préoccupation du client.Tendance confirmée par les autres clients qui partageaient notre avis avec un peu de dérision et d’impuissance Surtout qu’avec ce niveau de qualité globalement inférieur à un 3 étoiles déjà peu exigeant le prix devient exhorbitant. Enfin malgré nos plaintes exprimées sur place la direction est aux abonnés absents ce qui explique la prestation qui impacte l’image et la réputation best western versus notre expérience très positive au Canet plage certes avec une direction au top

Partner

10/10

Exceptional

23 Jul 2025

Erik

Flott opphold i Arcachon

Hadde et fint opphold på Best Western i Arcachon (4 netter). Fint rom med stor og god seng. Wi-Fi på hotellet var imidlertid tregt og fungerte for dårlig. Veldig fin og god frokost. Fin takterasse. Hyggelig og serviceinnstilt personale. God parkering på sikret område.

Partner

8/10

Excellent

13 Jul 2025

Thilo

durchaus eine Option

Zimmer mit Balkon war gut, wenn auch sehr klein, Gepäck ist da schon im Weg.
Zimmerservice mit Intervallen. Habe von BW nach dem check in die Bewerbung der rooftopbar erhalten, ebenso wird das auf der homepage des Hotels beworben, diesen Service gibt es aber schon lange nicht mehr. DAs Hotel hat darauf lt. Aussage keinen direkten Einfluss.

Self

6/10

Pleasant

17 Jun 2025

Christine

The rooms are extremely small and the rooftop is nice but without service. The light in the entrance goes on with every movement which is enoying.

Partner

8/10

Excellent

21 May 2025

Pascaline

Chambre un peu petite .

Leisure Partner

6/10

Pleasant

20 May 2025

NEVEU

Séjour pas au top

Nous sommes mitigés sur l'avis à donner sur notre séjour.
L'hôtel est confortable, la chambre assez spacieuse (chambre deluxe).
Le rooftop est sympa.
Le café et thé sont à volonté dans le salon du RDC.
Par contre le personnel n'est pas des plus aimable.
En effet, lorsque nous sommes arrivés, en tant que membre silver Hôtels.com, le parking était gratuit. Il a fallu que j'insiste car le réceptionniste (un stagiaire) ne me croyait pas.
Quand nous sommes entrés dans notre chambre, des outils traînaient sur le meuble du lavabo et des serviettes étaient jonchées sur le sol.
Je suis redescendue à la réception où j'ai trouvé le technicien qui m'a dit qu'il devait finir de déboucher la canalisation et changer le siphon.
Nous avons demandé à changer de chambre à maintes reprises. Car nous aurions préféré une chambre avec vue sur mer qui était sans supplément mais qu'il aurait fallu préciser au moment de la réservation (dixit la réceptionniste blonde). Après vérification, il s'avère que des chambres étaient disponibles, mais personne n'a daigné nous en faire bénéficier malgré nos demandes, alors que nous sommes restés 3 nuits.
L'homme de ménage venait d'être embauché, de même que la serveuse du petit déjeuner.
Le personnel semblait débordé alors qu'il n'y avait quasiment personne.
La deuxième nuit, le lit n'a même pas été refait, la housse de couette a juste été remontée vite fait.
Et les draps n'ont jamais été changés.
Ce qui est sûr c'est que nous n'y retournerons pas.

Partner

8/10

Excellent

30 Apr 2025

Thilo

Durchaus wieder

Grosses komfortables Zimmer im 3. Stock mit Blick auf das Bassin d Arcachon. Zimmer wie Bad konnte man mit Schiebetüren zum Balkon öffnen, sehr fein. Schlafkomfort ruhig trotz Strassenlage. Tolle Dachterrasse, leider nicht in Betrieb, das ist extrem schade. Kontinentales Frühstück im Keller hat mich nicht überzeugt.

Self