Name: Home2 Suites by Hilton San Angelo
Address: 2569 Southwest Boulevard, San Angelo, 76901, US

8/10

Excellent

18 Jul 2026

Cheryl

The gym and the variety of options for breakfast was wonderful. Staff was friendly and everything was clean.

Self

8/10

Excellent

10 Jul 2026

Leslie

Truly a West Texas accommodation. Clean, decent rooms, but very outdated. Appeared old and in need of remodeling. AC, on high, was barely blowing but cooled the room by later in the evening. When we first arrived, the lobby smelled like a wet dog, but later that evening it was much better. Excellent staff. Very friendly, professional and accommodating. Probably will not stay here again though.

Family

10/10

Exceptional

17 Mar 2026

Anna

Parking was easy and it was a clean hotel

10/10

Exceptional

23 Feb 2026

Brian

The staff were super friendly along with very clean rooms and wonderful amenities. Will definitely stay here again.

Family

6/10

Pleasant

23 Feb 2026

Kristin

I was disappointed in the maintenance and cleanliness. We found stale fried and an old chicken nugget on the floor. The cushions on the sofa were noticeably stained, and the office chair was in poor shape. The air conditioning unit made a whining sound and the vent in the bathroom squeaked lordly. I would not stay at this location action again and it’s questionable if I’d stay at another Home 2 Suites in the future.

Family_with_children

10/10

Exceptional

15 Feb 2026

Joshua

Perfect

Partner

4/10

Poor

07 Feb 2026

Doc

Tv did not work. Had to go to the front desk twice about it and it never worked correctly. Not the cleanest room either. Bedside lamp was broken and missing a shade. When you’re paying almost $500 for two nights you expect for there to be lamp shades and the dang tv to work.

Business_and_leisure Family

10/10

Exceptional

30 Jan 2026

Monique

Spacious, close to atores and restaurants. The staff is very knowledgeable.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Jeffrey Allen

The room was in poor shape. The mattresses were saggy, there were several tiles on the bathroom floor that weren’t attached, the bathroom wall was stained. There were never cookies available when we came and went. The staff was nice, but the rest was disappointing. I do t recommend this hotel until some upkeep is done. The lobby furniture was grossly stained. Not what I’m used to with Hilton.

Leisure Family

6/10

Pleasant

05 Jan 2026

Phil

Room was good but could have been cleaner,
( several stains)
8:35 - breakfast was a disaster . Crowded with most things empty - including no coffee and cups …. The attendant and desk did very little .

Leisure Partner

10/10

Exceptional

02 Jan 2026

Gilbert

No water in hot tub

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Mari

Room ok. A little more worn than expected. Hotel needs some TLC. Staff friendly, but breakfast is not up to par with the others on hotel row.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Colby

It was ok. Didn’t have many bedding options for our sofa bed but we made do

4/10

Poor

14 Dec 2025

Leidy

Room

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Patricia

Staff amazing. We had broken down they were very helpful. Made us and our dogs feel welcome.

6/10

Pleasant

28 Nov 2025

Chase

Room was fine, clean and spacious.
Didn’t have bedding for sofa bed, but we called and they brought it.
My issue is with breakfast - they weren’t in a hurry to set it up or refill things…they didn’t have coffee for 1.5 hr at breakfast time!
Food was good, but staff efficiency and professionalism leave much to be desired. The lady working front desk/breakfast was wearing a bonnet and a robe on top of her clothes (um…odd) and had quite an attitude when people inquired about coffee.

Friends_and_family Family

4/10

Poor

14 Nov 2025

Andrea

I expected more. First the toilet the flush didn’t have a cover on one side. Second the remote flipped up in channels and none of the other buttons worked. Most of the lamps didn’t work. The sofa cushions were eally badly stained. Also the elevators weren't functioning.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Noah

Room was spotless it was great

4/10

Poor

21 Sep 2025

David

Way over prized! Has funny odor and appliances not functioning. Breakfast was way understaffed and not great! Need help

Leisure Partner

6/10

Pleasant

15 Sep 2025

jamel

The hotel was disappointing based on previous stays at Home2Suites in other cities. All staff was very friendly though

6/10

Pleasant

21 Aug 2025

Sherdon

Place was decent. Needed a place to stay because my A/C when out. But you can hear everyone in the next room and internet did not work which was a big problem for me.Said it have full kitchen but it doesn’t. You have to ask for a counter top one from front desk.

Business_and_leisure Self

10/10

Exceptional

19 Aug 2025

Mike

Check in was an absolute highlight for me, fast and friendly.
I was disappointed in the fitness room, had two treadmills

Business

4/10

Poor

16 Aug 2025

barbara

Beds and pillows where horrible, furniture was torn and stained in the room and in the lobby. Pool needed attention, it was green looking. Breakfast was cold the eggs and Canadian bacon. Breakfast area was clean, and the staff at breakfast was very friendly. Outside the front doors needed lots of attention.

Leisure Family

6/10

Pleasant

10 Aug 2025

Francois

We had to check in late but the guy at the front desk said ...idk what's going on but here's room 101.

Friends_and_family Family

2/10

Poor

31 Jul 2025

Cameron

Worst hotel on the planet.

Beds were made in the 90’s. Lay down on it and it will fold in half on you. Room was filthy and out dated. Elevator barely worked and the other did not work at all. Indications of insect infestation all over the breakfast area. I would never recommend this place. I’d rather sleep under a bridge

Friends_and_family Family

6/10

Pleasant

30 Jul 2025

Meghann

I stayed here for a little over a month before I was able to move into a house. All of the women were super friendly and sweet. There were a couple of guys that worked the front desk that weren’t too friendly. They were always looking down at their phones or in the back. When you tried to ask for help, they wouldn’t even greet you or look up at you when they responded. Made me feel like I was an inconvenience for existing in their presence.
The treadmills and one of the elevators didn’t work the entire time I was there.
The hotel has satellite tv, but most of the channels wouldn’t come in the majority of my stay.
The side doors were supposed to be locked for extra security, but they weren’t.
I realize most of this is “first world problems”, but I do think some members of the staff could benefit from additional hospitality training.

Business Pet

10/10

Exceptional

27 Jul 2025

Melody

Nice place.

Leisure Family

4/10

Poor

27 Jul 2025

Andrew

Not a return in future

Problems from the start.

Partner

4/10

Poor

26 Jul 2025

Jeff

Unexpected deposit and staff admitted everyone gets upset about that as they don’t publish the amount anywhere. They just sneak it into your card.

Bedroom seemed the maid the beds, however did not change she sheets. Smelled of a dirty dog. There is a Marriott courtyard across the street that is much better.

This is not Hilton Standards, I would rate this location at an old LaQuinta standard.

Big disappointment for Hilton

Business Self

4/10

Poor

21 Jul 2025

Brenda

Disappointed

Pet dirty carpeted rooms lights didnt work main vanity and lamp by the bed.
Staff seemed unconcerned besides an automated text?? Asked for late check out and gave us a hour yet room service was knocking at 11Am checkout time!!
Check in 3PM. Checkout 11AM

IF you love dogs in the bed this might work for you!
Anyways wont be back.

Partner

2/10

Poor

19 Jul 2025

Shanda

Property Manager and employees behind the desk seemed the least bit concerned over the fact the when I entered my room the first time I had dirty forks left in sink, a button missing to flush toilet and a fridge that didn’t work.the next morning it was discovered AC was also out as it had frozen set at 70. Over the next 16 hours when trying to resolve this issues my room was left unsecured by staff 2x, maintenance man (from neighboring hotel) injured himself and bled over carpet, bedding and towels. The staff let me enter my room without warning of the bio hazard and was more than annoyed when I asked to have it cleaned stating ‘they thought they already did’. Also after multiple attempts to get AC fixed I was eventually handed a fan covered in a thick layer of dirt/dust. That was the last straw and we left the property. We did our best to work with staff

Leisure Family_with_children

4/10

Poor

13 Jul 2025

Mercedez

I had booked a double queen bed 2-3 wks in advance for a softball Tournament and because I booked it through a 3rd party (Expedia) was told that since we didn’t go directly through their company directly we lost the room we originally booked and had to down size to a king bed and they would provide a roll away bed . They told us that they gave our double bed room to someone that booked directly with them and that they were sold out of those rooms so we had no other choice but to down size . We had to obviously take the room because all the hotels in the area were sold out due to the Tournament. We got to the room and it had a weird smell to it and didn’t think nothing about it at first . Our son woke up the next morning not feeling well and my husband and I both woke up the next day with a raspy throat so I’m not sure if there was mold or something in that room that would cause us to feel that way .

Business_and_leisure Family

6/10

Pleasant

02 Jul 2025

Wayne

Pool was closed, elevator out of order and exit doors not functional.
You would think the rooms would be a little cheaper.

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Tony

This property is surrounded by more than 8 other national chain hotels. Hotel row on one street.

Leisure Partner

2/10

Poor

29 Jun 2025

Jennifer

We stayed from a Wednesday to Sunday morning. My room was cleaned one time. We had to ask multiple times for toilet paper and for towels. The pool was closed for “cleaning” but never opened. Would not recommend staying.

Business Family

4/10

Poor

21 Jun 2025

Christopher

Room wasn’t as clean as expected, sofa and office chair was full of stains, my shampoo, conditioner and body wash was empty and took them 3 days to replenish after talking to front desk every morning.

Business Self

10/10

Exceptional

09 May 2025

Yvonne

Over all a great stay

Leisure Partner

6/10

Pleasant

28 Apr 2025

Luz

The room smelled, the bed was very uncomfortable and the toilet made noise all night long.

Leisure Partner

2/10

Poor

06 Apr 2025

Verified traveler

Check in was stressful. The beds were uncomfortable and there were crumbs/food in the pull out sofa. We were unable to use it. Our tournament was cancelled and they would not give a refund for the 2nd night stay. We ended up going home due to the beds being so uncomfortable.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

jared c

The room was big for us and the area was clean.

Leisure Family

6/10

Pleasant

03 Mar 2025

John

Dirty and outdated

Outdated hotel, very dirty. Rooms were gross. Had a sliding door for the bathroom door, but the handle was broken and it did not shut all the way. Cushions on the couch in the room were ripped. Breakfast area was very dirty. Wouldn't stay there again.

2/10

Poor

14 Feb 2025

jeff

Our room was not ready when we checked in. Had to wait for them to clean it on arrival. Complained for a week about conditions of room, no one ever came to clean it. Upon telling them we are leaving due to lack of clean room they tried to give us a 100 hotel points. Animals where going to bathroom in hall floors and being left even when staff was toldabout it. Staff was rude.

Business_and_leisure Family_with_children

4/10

Poor

09 Feb 2025

Verified traveler

Dirty and gross

Dirty and gross. Very unexpected from the home 2 suites line of rooms.

Friends_and_family Family

2/10

Poor

02 Feb 2025

Verified traveler

Hotel in need of Refurbishment

This hotel is in desperate need of refurbishment. We stayed in room #412. The tile in the bathroom is broken, bathtub chipped, couch was torn, bedding was worn, carpet was dirty, toilet stained, hair on the floor in the bathroom. In the lobby the seating was stained, worn & dirty. I saw a woman in the lobby working diligently to try and keep up with the cleaning, but it appeared they are understaffed.

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

Jason

I have stayed at many Home 2's in the past. This was was close to everything I needed for my trip

Business Self

10/10

Exceptional

05 Jan 2025

Peter

Shower top was not working. Could not shower before checkout. I was able to notify front desk at 7:15am and 9:12am but technician was able to show up at 10:15 am so I had to checkout without no repair been done or relocation to another room. Front desk lady and technician did their best under the circumstances therefore I appreciate their assistance. I’ll be requesting a refund through management. Thank You

Leisure Family

10/10

Exceptional

03 Jan 2025

Virginia

Very friendly staff, good breakfast, large rooms

Leisure Family_with_children

2/10

Poor

03 Jan 2025

Devin

Places was very dirty and had black mold. Do not recommend.

Business_and_leisure Family

6/10

Pleasant

02 Jan 2025

Jessica

We enjoy staying at Home 2Suites but in this occasion the service was not all that. The front desk was quiet, not friendly, only offered water if we needed/wanted any. The restroom was kind of dirty, we didn’t say anything because it was late and we were tired. The pillows smelled like they had been there for a while. Every time we travel Home 2 Suites is our place to stay because of cleanliness, affordability and friendliness , however, this time we were not impressed.

Leisure Family

8/10

Excellent

29 Dec 2024

Liliana

Staff was very courteous and helpful at check in

10/10

Exceptional

28 Dec 2024

Joe

The standout feature of this stay was John. He checked us in with a warm welcome, managed every request we had with speed and efficiency, and took care of us amazingly well for our whole stay. We highly recommend staying at this location and getting to know John!

Leisure Partner

10/10

Exceptional

15 Dec 2024

Lloyd

Just loved this place! Fresh and clean, well cared for by the staff. No doubt I’ll return for any future trip to this location!

Leisure Family

10/10

Exceptional

10 Dec 2024

Mimi

Very quiet, not a lot of traffic

Leisure Self

2/10

Poor

06 Dec 2024

Miguel

They cancel my reservation without notifying me, very disappointing

Business Partner

2/10

Poor

29 Nov 2024

Antonio

It sucked

Business

10/10

Exceptional

29 Nov 2024

Ruben

Great stay

Very impressed with the hotel from arrival to departure. Clean, comfortable, and quiet.

Business

10/10

Exceptional

25 Nov 2024

Hector

Clean

10/10

Exceptional

24 Nov 2024

John

Family Visit

Home 2 Suites was in a great location, it was clean, price was great! Definitely would stay here again!

2/10

Poor

16 Nov 2024

Amy

Avoid if possible

This hotel was one of the dirtiest places I have ever had to stay. We were only in town for one night for a college VB game. The guy at the front desk was rude upon arrival. And oddly, it was almost as if he was trying to upset. Maybe he was having a bad day. Whatever his behavior has become the norm and easily excusable. However the hallway walls and carpet gross. The room was worse. The silverware and plate were dirty and not just a little spot. They still had food on them. The plastic coffee cups that are usually prewrapped were all used and stacked under the coffee pot. It was the grossest hotel I’ve ever stayed in. However the shower was nice and hot with excellent water pressure. That’s the only positive I can come up with.

Partner

8/10

Excellent

14 Nov 2024

Kayla

Room was a good size and room was clean. Property needed a little sprucing up but overall a good stay. Very convenient location.

Business_and_leisure Family

10/10

Exceptional

11 Nov 2024

Verified traveler

Bed was very uncomfortable.

Was clean

Friends_and_family Friends

8/10

Excellent

10 Nov 2024

Shannon

Needs some updating, good area close to food and shopping

Leisure Family

10/10

Exceptional

10 Nov 2024

Verified traveler

Good hotel / Excellent Staff

Staff was amazing and kind. Really appreciate the excellent service. Breakfast was delicious.

Friends_and_family Family

6/10

Pleasant

09 Nov 2024

michael

The location is perfect. However it is passed time for some updating and renovations.
Dirty upholstery everywhere. Wallpaper pealing broken baseboards. Etc

8/10

Excellent

08 Nov 2024

Randie

The staff is why we keep coming back

Leisure Family_with_children

8/10

Excellent

28 Oct 2024

Aileen

Wear and tear in the room

Leisure Family_with_children

6/10

Pleasant

23 Oct 2024

Michelle

Not as clean as I would have liked. Floor in the elevator was sticky and dirty. Looked like it had not been cleaned in a long time. The door going into the room was dirty with pealing paint. The room itself was okay, but cord on the iron was damaged to the point of seeing the copper wires, and the soap dispenser in the shower was off the wall and just sitting on the floor of the shower. Just seemed like a lot of little things that could be tidied up and it would be a nice place.

Business Self

10/10

Exceptional

13 Oct 2024

Nydia

Great stay!

10/10

Exceptional

07 Oct 2024

Sandra

Great stay

It was just what i wanted. Third stay for me here.

Friends_and_family Friends

10/10

Exceptional

14 Sep 2024

Gary

Was good

Partner

2/10

Poor

11 Sep 2024

Marlaine

I was put in an adjoining room with no lock on the door. I felt horribly unsafe & yard dormitory to barricade the door. I did not sleep all night for great somebody would come thru that door!!!
I left the next day & went to Homewood Suites, which was AMAZING 👏

Leisure Self

4/10

Poor

04 Sep 2024

Marlaine

I walked in exhausted from my trip. Buckets & towels everywhere from rain & leaking roof! I wasnt greeted when i walked in & was put in a room with an adjoining room & no door lock... anyone could've walked into my room at any point. Needless to say i didn't sleep at all. I left the next day & went to a fidgeting hotel.

Leisure Self

10/10

Exceptional

03 Sep 2024

Marlaine

Love it

10/10

Exceptional

01 Sep 2024

Marlaine

Bailey is the best ever!!

Business_and_leisure Family

10/10

Exceptional

31 Aug 2024

Marlaine

Bailey is your ROCKSTAR!!!

Business_and_leisure Family

8/10

Excellent

26 Aug 2024

Yvonne

Not too bad

The hotel stay was decent. The room seemed as it hadn’t been cleaned. The fridge still had items in there and the sofa was very squeaky. The front desk staff were cordial, the manager was not attentive and polite when I asked her a question. The food was pretty good. It had a variety such as biscuits and gravy, omelettes, toast, waffles, they offered complimentary water bottles to go.

Partner

6/10

Pleasant

22 Aug 2024

kristina

Going downhill

We have stayed in this hotel multiple times. It seemed much more run down this time than it ever has before. The couch in the room was disgusting. The breakfast was not well stocked at 730am. We will stay in a different hotel on our next trip.

Friends_and_family Family

8/10

Excellent

28 Jul 2024

laureen

The hotel was clean and the room we got was spacious. The breakfast options they had were not as satisfying or good.

Leisure Family

4/10

Poor

22 Jul 2024

Rene

The staff was very accommodating but the room was terrible, dirty and it stunk, will not come back.

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

Verified traveler

Overall nice stay, clean and friendly staff. Only complaint is the ac rattled.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Shad

The pool was great!

Leisure Family

8/10

Excellent

04 Jul 2024

michael

Nobody cleans up the dog poop in the grassy areas.

Leisure Pet

2/10

Poor

03 Jul 2024

Anny

BAD MANAGEMENT

The rooms were SO DIRTY and unkempt; in terrible shape!!! We looked at 3 ROOMS! All of them the same..

Business Family

10/10

Exceptional

23 Jun 2024

Vivian

Wonderful! Bailey was great on check in!

Partner

4/10

Poor

09 Jun 2024

Verified traveler

When we arrived the person checking us in was not friendly. Bathroom was not clean. Sink did not drain properly. Air conditioner was very loud turning on and off all the time.

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

Grace

Friendly staff and great breakfast!

Leisure Family

2/10

Poor

19 May 2024

Michael

Waited over 20 minutes to check in no one was working counter at 6pm

Partner

4/10

Poor

12 May 2024

Verified traveler

Graduation weekend nightmare

I booked four rooms with two queen beds each back in February for graduation weekend with two of my kids graduating. Upon arrival and checking in we got only one room with two queens the other three had king and sofa bed. After going down to get it right and waiting almost two hours we ended up the same situation only the one room was correct. This was very inconvenient for our large group of family. The staff didn’t seem to care or really try to fix it!! We will not be staying again!!

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Verified traveler

San Angelo stay

Easy to match with expectations. Breakfast a little under par. Hotel is showing its age: stains on carpets in hall and in room, corners banged up.

Partner

10/10

Exceptional

22 Apr 2024

George

Great place to stay. Very clean.

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Jaime

Front office staff not so friendly didn’t offer the breakfast.

4/10

Poor

20 Apr 2024

Jennifer L

We had issues with the first room we were booked into. We had called several weeks before to make sure a crib was available and told it wouldn't be a problem. Upon arriving we were told they did not have a crib and one would not be provided. The next issue was the sink we were using for washing the baby's bottles would not drain and the pipes started to leak all over the floor. The water had a foul smell. We had mentioned the non draining sink but nobody ever came to look at it. The shower did not have hot water either. We were given a new room and had to pack up all our belongings to move to another room. In the next room the furniture was very stained and no apologies were given for us needing to move rooms. We had also requested clean linens on our 3rd day but we ended up having to go downstairs to get them ourselves. Overall the staff was nice when we spoke to them, there was just no follow through.

Leisure Family_with_children

10/10

Exceptional

13 Mar 2024

Verified traveler

Clean and comfortable hotel. We'd stay here again.

Friends_and_family Family

6/10

Pleasant

03 Mar 2024

Abby

We stay here every year but had several problems this stay our room. Definitely seemed like it hadnt been up kept the best. Issues with our door and electrical outlets and our bathroom smelled like smoke. The hotel also allows dogs if that bothers you. We reported and the staff said they would get the issues submitted. Staff as so friendly and kind. We love the breakfast too. Just wish it was a little cleaner and less broken.

Leisure Family_with_children

8/10

Excellent

03 Mar 2024

Judy

Lots of parking and clean.

Leisure Family

6/10

Pleasant

24 Feb 2024

Heather

Staff was amazing and super friendly. Hotel itself was a bit run down. The size of our room was great. The cleanliness in the room could have been better. The couch and chair for the desk had several stains on them. The silverware in the drawer had food on it and there were crumbs in the kitchen drawers. I ended up running to the store to buy my.own cleaner and wiping everything down. Hot tub was also not working, when I asked about it the staff said it \"should\" be working. I usually love Home 2 Suites and stay in them often, but I would not go back to the San Angelo location.

Leisure Family

4/10

Poor

24 Feb 2024

Tiffany

The room was not clean whatsoever. Thankfully I bought Clorox wipes and wiped everything down. The wipes were black after wiping down the counters and toilet seat. This is the dirtiest hotel I’ve ever stayed in. For a Hilton I was really surprised at the level of uncleanliness and I was highly disappointed.

Friends_and_family Family

10/10

Exceptional

18 Feb 2024

David

Great

Leisure Partner

6/10

Pleasant

08 Feb 2024

John

The room was fine. Basic, nothing special. The breakfast was poor. Very limited options and what was available wasn’t great. Staff wasn’t rude but also not super friendly or welcoming. Just an average stay, but likely won’t be returning.

Business Family

8/10

Excellent

23 Jan 2024

Kathryn

Wonderful place to stay. Beautiful room, great staff. Clean property. One thing to improve, the laundry situation. Machines only use coins, no coins at front desk and no coin machine on the premises. Very inconvenient.

Leisure Partner