Name: Quality Inn San Angelo
Address: 4613 S Jackson St., San Angelo, 76903, US

2/10

Poor

13 Jul 2026

Minerva

Would never stay there again traveled 7hrs and to get there and find out the pool wasn’t working I called before booked and the person lied about the pool so had nothing for my boys todo the whole weekend and the my room everything was very dusty and dirty like the room hadn’t been touched in a very long time and tv couldn’t change the channel called front desk nobody never answered so again nothing for my boys todo watch just very disappointed about everything

Family_with_children

2/10

Poor

02 Jul 2026

Costa

I will never stay there again. It was so dirty!
We couldn’t even use the pool because it had no water.

Friends_and_family Friends

2/10

Poor

26 Jun 2026

Katisha

Room was so old. Covers were dirty. Never got clean towels or sheets. The toilet paper holder was falling off. Smelled like Mel dew. And pool was so dirty and homeless people were getting in and nobody will tell them nothing. And my neighbors can window got smashed in. Mine u we all there for the airforce graduation so disappointed had book to rooms horrible

Family

10/10

Exceptional

25 Jun 2026

Paulina

Poor breakfast

4/10

Poor

24 Jun 2026

Joel

Staff on day two and day three were great and so helpful. Hotel is clearly very dated. No amenities to speak of as pool was closed, no breakfast on Mondays. Shower tub drained super slow and toilet paper holder was half falling off. Curtains were placed incorrectly and would not close properly. On the good part, parking is ample. Air conditioner was very loud but cooled enough.

Family_with_children

4/10

Poor

23 Jun 2026

Stephanie

The room smelled like mold and was muggy and humid. AC barely cooled the room. There are photos of a pool online but it’s empty and cracked and completely unusable. When I wanted to check out early due to the issues the staff were not helpful

Self

2/10

Poor

22 Jun 2026

Karissa

Dirty sheets, floors, bathroom, over all disgusting. We did not have towels and our phones in the room did not work to the front desk. We had to drive around the property for towels and sheets. Washer, dryer, ice machine, and vending was out of order. Pool is advertised but it not in order. Microwave was missing. Bugs in multiple rooms.

Family

8/10

Excellent

05 Jun 2026

Aaron

TV would turn on but could not attain the satellite signal. Water in bathtub/shower would not shut off completely.
I left a note for the maid letting them know of those two item.
Room was clean and comfortable as was the bed and the pillows. Would choose this hotel again if I were to be in the area again.

Friends_and_family Friends

8/10

Excellent

04 Jun 2026

Bryony

Room was clean, and the staff was friendly. I specifically chose this property because it advertised an outdoor pool. Unfortunately, the pool was empty for the entire 11 days of my stay. It would have been helpful to know this in advance so I could have chosen a different property that offered the amenities I was looking for.

Partner

6/10

Pleasant

22 May 2026

Tobias

For breakfast be sure to ask for voucher, ends at 10(am) check out is at (11am).

Family

2/10

Poor

18 May 2026

shanna

Awful place, moldy smell in the room, no water in the toilet couldn't even stay there, and they refuse to refund me not only that but they charged me twice and the manager does nothing but argue with me. This place should be shut down! Don't stay here it's safer and cleaner to sleep on the street

Friends_and_family Family

4/10

Poor

17 May 2026

Barbara

Was in town for 2 days for our son graduation sheets were dirty with stains on them, room had a horrible smell like old mold or something, pool was none existent no water in it. This room was no where near the price it should have been too pricey for that nasty room overall horrible hotel needs a whole makeover

Family_with_children

4/10

Poor

17 May 2026

tabia

The stay was overall alright but the room need a lot of cleaning and maintenance there nothing like the picture, we had to switch rooms because the one they first gave us had mold all on the restroom wall. The beds were not to comfortable but able to sleep the smell in the rooms isn’t the best I had to disinfect everything for the kids, because ene the showers weren’t that great. Definitely won’t stay there again

Family_with_children

8/10

Excellent

16 May 2026

Beth

Very nice front desk person.

Friends_and_family Family

4/10

Poor

13 May 2026

Glen

The tub had a leak and the shower head was mounted so low that it pointed at my belly button. I had to squat down to take a shower. The leak also caused a film of mold and mildew to form around the bottom of the tub and caused the drain lever to corrode. The breakfast at the diner next door was okay, but the included beverage was not enough to compliment the amount of food that was provided. The size of the portions was also very small.

Self

10/10

Exceptional

09 May 2026

Eliseo

Good place to stay, would recommend

10/10

Exceptional

07 May 2026

Kevin

Everything was good, AC & Heat worked, room was clean, hotel was quiet and TV worked well too.

Partner

4/10

Poor

01 May 2026

Don

Pool was damaged and empty, ice machine broken, laundry machines broken, breakfast was at an associated private restaurant that was fresh and good but tiny

8/10

Excellent

27 Apr 2026

Kim

The rooms are clean & we always feel safe. I only gave a poor rating on amenities because the ice machine has been down every time we've stayed. The breakfast diner is a nice idea, if you don't mind having plastic utensils & Styrofoam cups for your food & coffee while everyone else has standard plates & cups. Kinda feels like you're not appreciated - just saying.
We'll continue to stay here because the price is right & the rooms are clean.

Partner

2/10

Poor

27 Apr 2026

Maria

The room had a smell like if someone had been smoking, bathroom was not clean specially the bathtub. TV didn’t work.

Friends

8/10

Excellent

25 Apr 2026

Jay

The pool was a little dirty, but besides that most of the hotel was very clean. The staff was amazing and worked hard the whole time.

Family_with_children

4/10

Poor

16 Apr 2026

Douglas

On check-in we were told to get breakfast tickets the next morning. The next morning we were told the restaurant is closed on Monday.

Also there was a massive pile of beer bottles at the bottom of a stairwell.

Low quality, priced too high…

Partner

10/10

Exceptional

13 Apr 2026

James

Stall was very helpful when needed & the stay was great

Business

10/10

Exceptional

04 Apr 2026

Catalina

Clean and comfy room

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Christal

Staff is awesome. Plumbing issue in 256 and shower needs a new hose. I forethought to yep staff.

Family_with_children

4/10

Poor

16 Mar 2026

Claudia

Good: At check in, lady at countered greeted us well, shower water pressure was good, smoke free, plenty of towels. Bad: at check-in, man at counter was not friendly, TV did not work, no iron or ironing board. There was a weird spot on our sheets.

Family_with_children

10/10

Exceptional

20 Feb 2026

Jose

The room was spotless and the staff was great!! We will definitely be back next year!

Friends_and_family Family

2/10

Poor

17 Feb 2026

Leta

The room smelled awful. The toilet rocked when sat upon. Toilet seat was loose and shifted.The shower head was at adult shoulder level. The water basically fell out- no water pressure at all. The crowning touch was the curly hair on the ice bucket tray. I asked to be moved, and the 2nd room was a virtual twin to the first. The smell was not quite as bad; I didn’t have to tie a shirt around my head to filter the air. The property itself was in a sad state of disrepair and it was a travesty to charge me over 100$ for that room. I could not find one redeeming factor. How in the world it was rated a 7.2 is beyond me. Don’t stay there if you can help it!

Self

6/10

Pleasant

16 Feb 2026

Debra

Mostly clean. Bed was comfortable. Shower had hair. Phone didn’t work which was annoying cause the fire alarm kept going off. Needs some interior repairs. Promised hot, prepared to order breakfast didn’t happen. restaurant cliosrd without notice. Brown bag carb load & water.

Partner

8/10

Excellent

12 Feb 2026

Erica

The beds were comfortable. Even though the hotel is older, it was clean. There was a slight smell. Not that I was going to use it, but the microwave was like they had gotten out of a junkyard. It looked in bad shape but clean. It was not a bad stay. They did give us breakfast vouchers for the little diner that was close to the hotel. The breakfast was simple but enough.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

Gabriel

Very friendly staff, nice clean room, quiet A/C unit. Loved it!

2/10

Poor

11 Feb 2026

Tommy

Did not take my service dog

Leisure Partner

8/10

Excellent

07 Feb 2026

jesus

Good housekeeping and hospitality. On another note they can really use new and softer pillow

6/10

Pleasant

11 Jan 2026

James

Friendly staff. Outdated and not well kept.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Yesenia

Friendly staff and clean rooms. Great parking! They give vouchers to eat at a local diner next door and the food and service is amazing!

Leisure Family

8/10

Excellent

07 Dec 2025

Annette

Didn’t like the Styrofoam cup for our coffee and paying customers God, a coffee mug. It’s like a discrimination.

Leisure Partner

8/10

Excellent

30 Nov 2025

juan

room was clean and friendly staff.

Partner

2/10

Poor

26 Nov 2025

Laura

This place is a complete disaster, under “renovations”, lobby was locked, pool drained and the building looked rundown. Would never ever ever recommend this property. Unsafe and unsavoury:

Leisure Partner

2/10

Poor

25 Nov 2025

Von

.........

Business

2/10

Poor

20 Nov 2025

Scott

They literally charge you if you want to take your breakfast with you. Dont stay here l, its scammy

Business

8/10

Excellent

16 Nov 2025

Rick

Good room for the night

Self

2/10

Poor

14 Nov 2025

Lynn

We checked in after 10 pm and there was a loud party in the parking lot blaring spanish music.

The lady at the front desk assigned usvroom 251. I requested a downstairs room and she said she couldnt chanege the room because i booked 3rd party. Before i was out the door she was sitting back down messing on hetr phone.

We got to the room to find damage to the door frame and the inside safety lock was broke and non functional. The grab bar in the bathtub was missing, there was some type of white paint or plaster smeared on the inside of the bathroom door, and the cheap plastic toilet seat was loose and did not fit the toilet properly.
I think we were placed in a sub-par room because we booked 3rd party.

I passed this info along to the man at the desk during checkout and he he said he was sorry but really showed no signs of really caring about my concerns.

I am disappointed in Wyndham and have lost confidence in their ability to provide a safe restful experience.

I WILL NEVER STAY AT THIS QUALITY INN AGAIN!

Leisure

2/10

Poor

10 Nov 2025

Kenneth

The hotel was old and run down, no water in the pool, ice machine broken, TV didn't work for 2 days, no coffee pot then they brought me one and that one didn't work. Went to the office one morning to get a cup of coffee and the coffee pot was empty. Phone in the room did not work so I had no wake up call. The shower dripped and it was very hard to turn it off. Breakfast was served across the street at a restaurant with a very limited menu. One day I had two eggs one piece of bacon and toast and that's pretty much all they offered. Another day I was 15 minutes late for their cut off for the hotel and they would not serve me unless I paid full menu price. I am a senior citizen and they did not offer me a room on the first floor so I had to walk stairs and the hotel was mostly vacant. Worst experience in my life. Because I went through Expedia I could not cancel without penalties.

Business Self

6/10

Pleasant

09 Nov 2025

Christopher

TV didn’t work.

4/10

Poor

01 Nov 2025

Vicki

Room smelled musty
Shower head and tub faucet leaked
Ironing board but no iron
There 3 days and no maid service

8/10

Excellent

30 Oct 2025

Laura

The room was clean and the staff was helpful when the tv wasn’t working. They came promptly and fixed the issue. The breakfast voucher for the restaurant was good.

Partner

8/10

Excellent

26 Oct 2025

Cynthia

Comfortable stay, and super friendly for being a last minute booking.

2/10

Poor

19 Oct 2025

Dawn

The only good thing about this stay was the breakfast at Roxie’s Diner. Our ac was so loud that we couldn’t stand to run it all night. The pillows were flat and very small. The television would not change channels even after changing batteries. It stayed stuck on one channel for 2 days. Our bathtub was dirty and the water would not properly turn off. A couple of the lights in the room didn’t work. It smelled awful. Won’t stay again, but didn’t have another choice. It was non refundable and a busy weekend in town

Leisure Partner

6/10

Pleasant

10 Oct 2025

lena

Hotel staff was great, area a little shady, people moving around outside at all hours. Rooms need updating.

10/10

Exceptional

09 Oct 2025

Sharon

It was very safe.

4/10

Poor

01 Oct 2025

Sheila

Made online reservation. Drove around building at least 4 times looking for someone to help us check in and get a room. Knocked on office door 2 separate times. The third time we went to the office, (near 12:30am 9:28) girl came out. I did let her know how disappointed I was that we had been driving around and knocking on the door and no one came. She told me I had an attitude and why did I even want to start there if I was upset. She said she has been sitting there since 11pm. Yes, that got me upset. I let the front desk know upon check out and was told management would call me. That has not happened. I wouldn’t write this for no reason. This was mine and my daughter’s experience. The cleaning lady was nice. Upon check out spoke with Chris, he was pleasant as well.

8/10

Excellent

29 Sep 2025

Jimmy

Room was clean and cool. The staff was superb.

Leisure Family

2/10

Poor

23 Sep 2025

Stefani

Don’t waste your money even if it is cheap

The pictures are not what you get when you get there.. it’s not in a good area & the rooms smell wet.. as soon as we walked in it already felt nasty.. I asked for a refund but the manager isn’t responding back to hotels.. don’t stay here it isn’t worth it!

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

adrian

Cant complain too much for 85 bucks. But place stank bad. Couldnt tell if is was beer soaked carpet, weed or mildew. Carpet was moist like, hopefully had just been cleaned? Room was as clean as i think was possible...the whole place had just been used and abused. Ice maker was broke and pool abandoned. Dont really care but i expect this whole place to be bulldozed within a year. Although, i did hear that half the hotels in san angelo are the same.

Leisure Family

4/10

Poor

21 Sep 2025

Abel

Find better.

Old hotel not well cleaned or maintained. The lady that checked us in was nice and the water pressure was good but nothing else to say thats positive about that hotel. Definitely wont be staying there again. The pool was drained and apparently under nonexistent repair. The first room we had was dirty and smelled bad, A/C was not working and the chair was broken and leaned up against the wall. Immediately changed rooms and the second was slightly better but still not great. I highly recommend staying at the Pearl on the Concho hotel. Its just as dated but they keep it clean and better amenities. Close to the same price.

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Jeffrey

Water faucet on sink in room 145 did not work properly. Was hooked up backwards (cold to left and hot to right) then right before we checked out you could not get any cold water only hot.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

jesse

Overall great

10/10

Exceptional

01 Sep 2025

Linda

Quiet, corner room handicap accessible was very comfortable and spacious. Desk employees were courteous and available. Rosie's Diner has variety of breakfast items that were included in the room fee.

Leisure Self

10/10

Exceptional

23 Aug 2025

Greg

Good

6/10

Pleasant

02 Aug 2025

ROBERT

Who was under construction and not available. Hotel is located in a lonely part of town.

10/10

Exceptional

29 Jul 2025

Mike

Easy

Easy Reservation, Easy Check-In/Check-Out, Nice Room and Quiet

Partner

6/10

Pleasant

27 Jul 2025

DENNNISE

not bad for the price

Leisure Partner

8/10

Excellent

15 Jul 2025

Cristina

Not enough sleep

It was a nice room bed were comfortable. I didn’t like that house keeping didn’t respect the sign on the door and knocked at 8:00am when we arrived late night and asked for a late check out which was granted but still got interrupted by house keeping.

Business

2/10

Poor

13 Jul 2025

Dakota

The free breakfast is a voucher for an on-site diner that serves 2 eggs, 1 sausage, and a slice of toast for your voucher. You can order more for more money. A continental breakfast would have been faster and would have been a larger portion.

The faucet in the bathtub couldn't be turned off and leaked constantly, which you could hear throughout the room with the bathroom door shut. The staff are supposedly unable to keep it fixed because someone immediately breaks it again right after it's fixed every time. One good thing to note there's a ton of water pressure and a high-flow shower head.

Floors were moist, there's no better word for it, just mildly moist, and we all had dirty feet when we left.

The TV remote doesn't work unless you stand by it and point the stand, and you have to switch the source with the button on the TV first.

The door ran out of battery in the morning, and maintenance had to open our door for us to get back in to check out.

The pillows are kinda poor but workable, the general condition of the room is ok, some peeling baseboards and such, and poor tile work, but nothing upsettingly poor.

mild staining on the sheets, cough drop on the floor, some garbage underneath some things.

A budget option, but below what I would find acceptable for even a budget option. Next time, I will pay double to stay somewhere else if I have to.

The staff were very nice, no issues at all there.

Family_with_children

2/10

Poor

30 Jun 2025

Virginia

The pictures I saw when I reserved was not what was advertised. The people at the front desk were nice but that’s about it. The bathroom looked like one from a horror movie. We missed out on free breakfast too. Very disappointing and I am so glad I only had one night reserved.

Leisure

4/10

Poor

28 Jun 2025

Lori

Preface: your staff is so kind and helpful
SO: repair and clean this place up! It needs A LOT of work.

Leisure Family

10/10

Exceptional

22 Jun 2025

Tracy

.

Leisure Self

10/10

Exceptional

15 Jun 2025

Kim

It was great the clerk was very accommodating I needed a room for handicap person she didn't have one so she called another hotel to get me in there she went out of her way she's very thoughtful I would stay there again.

8/10

Excellent

13 Jun 2025

Marjean

Ice machine was broken and no alternative in office... Room was nicely decorated and couch and chair comfortable.. carpet had stains, some loose tiles in bathroom and tub either was not cleaned well or has a permanent stain

Self

8/10

Excellent

12 Jun 2025

Marjean

Everything was fine

Self

2/10

Poor

09 Jun 2025

Tanner

The bathtub was horrible. The room smelt like a smoked in and it was not even worth one night stay it had so many things wrong with it like the mini fridge didn’t work. The TV didn’t work and it overall it was just a horrible stay the one place I will never ever ever ever go back to

Leisure Family

6/10

Pleasant

04 Jun 2025

Max

It’s alright, it does the job. The shower was super messed up and squirted everywhere

Leisure Partner

8/10

Excellent

02 Jun 2025

Gary

Clean. No bugs.

Friends_and_family Friends

10/10

Exceptional

30 May 2025

Tami

It was great

8/10

Excellent

22 May 2025

Jose

This would have gotten 5 stars had it not been for the random fire alarms in the wee hours of the morning starting at around 3 or 4 a.m. Otherwise the stay was generally pleasant. One other thing, however, was that the bed was pretty damn hard. Now I'm used to a firm bed, but it gives just a little. The bed I somewhat slept on was HARD. The room was exceptionally clean, and everything worked. Plus the management was gracious enough to allow me to get in to the room just a little early for me to have the time to get ready to attend my niece's graduation after my long travel to San Angelo. Thank you for that. I'll definitely consider staying there again.

Business_and_leisure Self

8/10

Excellent

18 May 2025

Terry

Our room was very clean and had everything we needed. The exterior of the building was clean. The parking lot was clean. It’s a little worse for Ware but then we don’t look for fancy. We just need a good, safe, and clean place to sleep. It is a little noisy being on Main streets when sirens and very loud vehicles go by.

Leisure Family

2/10

Poor

17 May 2025

Susana

The air conditioner did not cool, room was hot, notified front desk several times, they were going to send maintenance. This was never resolved, we could not get our money back to cancel reservation. Front desk did not help an all, they did not care that we were hot, we asked to be moved, they said the were at capacity, we saw plenty of empty rooms. No help horrible experience

Leisure Family

2/10

Poor

10 May 2025

Jeanne

Absolutely the worst hotel I have ever stayed in dirty uncapped sheets were not clean the handle on the doorknob in the bathroom of my room was off on the inside and my son got locked in. Had to call me to get him out. The pool had no water in. It was the most disgusting place I've ever stayed.

Leisure Family

10/10

Exceptional

24 Apr 2025

ARMANDO

Very clean rooms and quiet

2/10

Poor

17 Apr 2025

Dalys

The pictures online are deceiving. The pool is empty with bricks in it. They offer breakfast at a diner that is never opened. Beer bottles in stairway, walls are paper thin, broken furniture, lock on the door barely closed, hair on shower and sink, smelled like mold, stains on sheet. If I could give a zero I would

Leisure Family

2/10

Poor

31 Mar 2025

ALEJANDRO J

Smells bad

Leisure Partner

10/10

Exceptional

17 Mar 2025

Christopher

Very friendly staff

Leisure Self

10/10

Exceptional

08 Mar 2025

Alec

Great experience!

8/10

Excellent

06 Mar 2025

Dana

Nice

6/10

Pleasant

06 Mar 2025

Ute

The room was clean, but the bathroom was terrible. The tub was peeling off and the water faucet was leaking constantly. It was terrible.

Leisure Partner

8/10

Excellent

16 Feb 2025

Lee

The staff was great, and the surrounding area was alright, pretty close to a lot of good restaurants. One lamp was missing a lightbulb—not a big deal. I just switched a lightbulb from another lamp I wasn't using. The room was pretty clean. The only negative is that when I went to use my breakfast voucher, the restaurant door was locked, even though it was supposed to be open. The restaurant's opening time is 6 AM, and I arrived at 6:35 AM; however, a waitress and a patron were inside.

6/10

Pleasant

13 Feb 2025

KRISTIE

It was okay

Property is very run down. The room had a bad smell (we had to go buy febreze to spray every time we went into the room. The shower dripped constantly an no Hot water only warm. Not worth the price we paid for the room.

Friends_and_family Family

6/10

Pleasant

11 Feb 2025

Brandt

Ghostly

Careful with electric cause something is going on,every time I shut the door my lights flickering on and off.

Friends_and_family Family

6/10

Pleasant

09 Feb 2025

Sindi

Old property ok for that night but not booking again there.

Business Family

6/10

Pleasant

15 Dec 2024

Janice

The water wasn’t draining when you showered.

Leisure Family

10/10

Exceptional

15 Dec 2024

Verified traveler

Highly recomend stayimg here. Comfy rooms, freindly staff, and theres a diner out front you get free breakfast at.

Self

6/10

Pleasant

13 Dec 2024

brandon

staff was amazing.

6/10

Pleasant

12 Dec 2024

Melissa

It was cheap

4/10

Poor

04 Nov 2024

Allen

If you like staying up until after 2:00 am, then this is the place for you. Stayed 10/31 - 11/4. Thursday and Friday nights there was a party at the hotel conference center. Tried calling the front desk, phone in room, no dial tone. Called on my cell and no answer. No Security on property to resolve issues.

Leisure Self

8/10

Excellent

15 Oct 2024

Crystal

It was a quick trip with the kiddos and we didn’t expect fancy. It passed an overnight stay with a convenient commute to our event for the next day. The inside isn’t Hilton. But it’s definitely CLEAN compared to many motels I’ve stayed at before. Had all the toiletries needed. The air conditioner got the room cold quickly. No complaints.

Leisure Family_with_children

4/10

Poor

14 Oct 2024

Verified traveler

Pictures are deceiving

The staff was friendly but the room was not acceptable. When we got to the room it had a musty smell that lingered our whole stay. We had to purchase air fresheners to calm it down some. There was lime build up on the faucets that was gross. The toilet seat was not secured, so it shifted. There was strong water pressure in the shower but the sink had low pressure. The beds were ok. The floors were sticky so we kept our shoes or socks on the whole time. We took this deal to save money, but next time we visit, we will stay somewhere else.

Friends_and_family Family

6/10

Pleasant

05 Oct 2024

james

there was no bath soap available &no signal for the tv

Leisure Self

4/10

Poor

03 Sep 2024

John

Dead bugs and mold in the rooms. Entire place looked rundown and unkempt.

Leisure Family

8/10

Excellent

02 Sep 2024

George

Beds were comfy.....bedspread had stains...smelled musty had to go get Lysol to spray room. Phone was broken you could see inside of it and it didn't work. Bathroom toilet the lid was broken.

Friends_and_family Family

8/10

Excellent

01 Aug 2024

Arthur

Clean, good breakfast. Served it's purpose for an overnight quick stay.

Business