Name: Hotel Mifujien
Address: Azagawa, Fujikawaguchiko-machi, Minamitsu, 207, Yamanashi, 4010303, JP

4/10

Poor

27 Jul 2026

Antoine

Face mon Fuji c'est tout

4/10

Poor

15 Jul 2026

James

One of our rooms did not have a fully functional ac unit in summer. We alerted the staff and they were no help. This is unacceptable and the main basis of this poor review. Other aspects of the stay were ok.

Family

10/10

Exceptional

21 May 2026

Horng-Yue

Excellent staff and wonderful meal.

Family

10/10

Exceptional

13 May 2026

Mohammed

Great view and very helpful staff. Access to a public onsen is also great

Friends

10/10

Exceptional

06 May 2026

Craig

Onsen was brilliant, stunning view from onsen and room of mount Fuji and lake

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Yifan

Good choice

Family

10/10

Exceptional

06 Apr 2026

Leanne

Returning annually for the view, with noticeable improvements in service especially at the front desk, who showed thoughtful attention to preferences like extra pillows and seamless room transitions. Takkyubin assistance was smooth, and both drivers and restaurant staff were consistently delightful.

Partner

8/10

Excellent

04 Apr 2026

Mark

Japanese room was a wonderful experience. Spectacular view as Mt Fuji came out of the clouds and we could see her from our window and the Onsen

Partner

10/10

Exceptional

26 Mar 2026

Farid

It was excellent. Absolutely worth staying there.

4/10

Poor

24 Mar 2026

PAUL

You’re paying 90% for the view of Mount Fuji which is stunning in a good day. The hotel is very poor condition, needs a good refurb, old furniture, old windows, antique air con and nowhere to get a drink or snack. You have to reserve a table for breakfast and it’s mainly Japanese food, same for dinner. In the room the bathroom is so dated you are given 2 bath towels that have seen better days, small Japanese “bowl” cups and no breakfast tea or milk. A cupboard full of “slippers” that anybody could have been wearing before you and look well worn. A general air of neglect hangs over the whole hotel in the corridors and door rooms. 3 nights was 2 too many. Onsen was ok but all the outside glasswork was filthy and obviously hadn’t been washed for a long time.
Beautiful setting with view of Mount fugi but not a good hotel.

Partner

8/10

Excellent

14 Mar 2026

Cameron

Worth turning a blind eye to the tired condition of this hotel for the views and set dining experience. Our family of three came away with great memories staying here, waking up to epic lake and Mt. Fuji views, the large, Japanese-style family room we had on our second of two nights, friendly staff and convenient shuttle to Kawaguchiko bus station. The public bath was a fun experience for us, particularly with the Fuji view while soaking. The hotel entrance makes it feel like it's a luxury hotel, but the room we had on the first night, in particular, was shabby with missing handles, chipped and worn furniture, toilet seat partially detached, and just all-round tired fixtures and fittings. Food was superb.

Family_with_children

2/10

Poor

03 Mar 2026

Michelle

The location is lovely and the onsen is very clean, but the hotel was extremely noisy. The roof shakes whenever someone walks in the room above. I got only 3 hours sleep here because it was so noisy. The hotel staff also didn’t inform us that you can’t have breakfast unless you register the day prior.

10/10

Exceptional

24 Feb 2026

Tieu Phuong

Spacious room and great dining experience

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Yuen Sheung

酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排

Leisure Self

10/10

Exceptional

25 Dec 2025

Parveen

Good facilities specially Onsen was awesome.

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Giai

The location of the property was like right on the lake. So it was very convenient for a lot of activities around the area. The parking was across the hotel and there were plenty available. The check-in process was quite painless. The receptionists spoke English well. There was no problem communicating like asking whether we could park across the street in the parking lot. The hotel was a little bit tired and old. But the room was clean, decent size for Japan standards and the view of Mt Fuji in the room was breath taking. So I felt the trade off of a little run down infrastructure for a good price room and view was well worth it to stay here.

Leisure Family

6/10

Pleasant

24 Dec 2025

Sachiko

部屋が快適なのは富士山が一望できる美しい景色のおかげです。

部屋は掃除されていましたが、ベッドの上には髪の毛、玄関の靴箱に入っているスリッパがめちゃくちゃ。玄関の掃除をそもそもやってないのが明らか。

スタッフはほぼいない。
チェックイン時もチェックアウト時も、カウンターに1人のみ。
部屋までの案内はない。
6階以上、上の階に泊まる場合、5階でエレベーターを乗換えるんだけど、乗換えのエレベーターが遠くて分かりにくい。
説明がないので、スタッフのサービスについて評価もなにも、サービスを受けてないに等しい。

そして、1番驚いたのは大浴場の外のウォーターサーバー。白いミネラルが水の出口にびっしりこびりついてて、風呂上がりに水を飲む気が一気に失せた。

ベッドはとにかく硬い！
クッション性はなし。横向きに寝たいのに、肩を痛めるレベル。全く安眠できませんでした。

このホテルで素晴らしいのは眺望のみです

Business

10/10

Exceptional

15 Nov 2025

Masayuki

すごく満足しました，スタッフの皆さん，とても親切です！

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Chris

The room was clean but in need of maintenance it showed much wear and tear the staff were not overly friendly and unwilling to provide help

Leisure Partner

6/10

Pleasant

30 Oct 2025

John

The remarks about the hotel being dated are true, but it is a good base for exploring some areas with great views of the lakes and Mt. Fuji (when clear, Mt. Fuji was viewable directly from my window). I stayed in a traditional Japanese room, and it is showing some signs of age, but it was clean and completely fine. Ate dinner at the restaurant, and it was an impressive, full-spread Japanese fare event. Not a bad choice, but not five-star appointments either.

Leisure Self

6/10

Pleasant

19 Oct 2025

Boonyalak

Like :
Clean. Parking, Good size Onsen. Japanese style breakfast and bedding.

Do not like :
Old and dated hotel. Smoke smell in all hallways. Old towels. Old bathroom.

Leisure Family

10/10

Exceptional

18 Oct 2025

Dan

The half board meals are fantastic. They are traditional Japanese style, which include many different dishes and the quantity is more than you can eat.

Leisure Family

4/10

Poor

04 Oct 2025

Maojun

the reception lady told me the meal I ordered can be refund cause I ordered two person but only one come. but When I checked out they told me it's not refundable…the room is so noisy, you can hear people walking and talking next door.

Self

8/10

Excellent

03 Oct 2025

Jose

The hotel is nice, however at dinner tine the smells in the hallways are quite strong

Leisure Friends

8/10

Excellent

29 Sep 2025

Hannah

Was allowed to use onsen with tattoos. However despite shellfish allergy fed dinner with so much shellfish the breakfaat was better.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Setumadhava

Very friendly staff and a pleasant atmosphere all around. The Japanese style room I stayed in was unique and had everything I needed even though it was very simple in nature.

Leisure Self

8/10

Excellent

12 Aug 2025

Angela

We had a pleasant stay. Although the hotel is in need of a refresh, it provides good value for visitors. The portions of the meals were generous. We enjoyed the onsen and the mountain view from our hotel room was priceless.

Leisure Family

8/10

Excellent

17 Jul 2025

May

The hotel itself is a bit out dated. But the room is pretty of space. Also the staff are very friendly.

Family

6/10

Pleasant

04 Jun 2025

Ching Hsin

The food is so good, king crab for dinner is yummy.
The facility at onsen area and changing room is bit simple.

Friends_and_family Family

6/10

Pleasant

22 May 2025

Patty

The location was great. The condition inside the property was not ideal. The sink and the bathroom were not clean. There were a lot of stains and spots. There were several insects I found inside the room.

Partner

2/10

Poor

07 May 2025

Rico

Old

10am checkout.
2 hours elderly man rushed into the room to do cleaning at 10:10am while my wife is putting on her clothes to leave.

Partner

10/10

Exceptional

03 May 2025

Luke

Great experience

Leisure Family

8/10

Excellent

29 Apr 2025

Strelkova

We stayed one night at Hotel Mifujien in the Japanese style room. It was very pleasant and clean. We enjoyed the onsen very much. There were a few things that would ruin the experience for someone more picky. There was bad sewage smell from the bathroom. With closed doors to the room, it wasn’t too bad, but someone more sensitive could have had a hard time tolerating it. Also, glass in the onsen can be cleaned more often as it was hard to enjoy the view through salt stains. For dinner, we went to a restaurant near by. It would be nice to have an option to buy breakfast at the hotel, our reservation didn’t have it included.
But overall we enjoyed our stay and the room. Fuji was kind to us to show all its beauty. It was breathtaking.

Leisure Family

10/10

Exceptional

16 Apr 2025

Wai Ling Elaine

Good view & delicious food breakfast & dinner. Very nice staff. Will stay here again

Friends_and_family Friends

2/10

Poor

10 Apr 2025

Qun

Terrible hotel

Don't be fooled by the pictures they posted. This hotel is terrible!
The room is dirty, smelly and disgusting. I didn't even take a shower because of the black mold in the bathroom. This is not a Japanese standard. What a shame!
You need to switch 3 elevators to get to the room. I believe it is another old building somehow connected to the hotel.
Dirty wall, dirty air conditioner.
So called Mountain View is a bunch of machines on the top of another building .
The location is not convenient.
High price for a terrible stay.

Partner

10/10

Exceptional

05 Apr 2025

Zachari

Very friendly, clean and with a great view

4/10

Poor

29 Mar 2025

Ben

Smelly room, dated and broken amenities

Stayed in room 412 bathroom was very smelly and had mold. Bed linen had a funny smell, fridge was broken meaning we had to throw away some food we bought with us. Room was dated and worn out. Found several bugs in the room during our 2 day stay. Would not stay again.

Partner

10/10

Exceptional

27 Feb 2025

Joshua

Great hotel. Perfect room with a breathtaking view

Our short stay at Hotel Mifujien and Kawaguchiko was wonderfull. The room had a breathtaking view of Fuji-San, plenty of space and gave us a proper traditional Japanese experience.

Whist our party aren't the biggest lovers of sashimi, the half board food offering had plenty to try and taste. The sheer amount included was wonderfull. Both hostesses for our evening and morning meals were very attentive and welcoming.

Overall our little excursion to the base of Mount Fuji was improved by our stay at this hotel. Definitely one to visit again when we are back in Japan.

Friends_and_family Family

10/10

Exceptional

10 Dec 2024

Thinh

The Japanese style room with Fuji view is charming.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Claudia Guadalupe

Amazing

This hotel is the perfect stay to have a great view of the Mount Fuji. Our booking included Japanese style dinner and breakfast which were very complete. The service was absolutely amazing!
The beds were not very comfortable, but overall the room was great!

Partner

10/10

Exceptional

29 Nov 2024

Diana

The reception is very helpful, and the food is delicious

10/10

Exceptional

10 Nov 2024

Verified traveler

The room is quite big. We were a party of 4, so the room had 2 beds and 2 Japanese futons, which were all very comfortable.

We went to the hot tub, which was located on the same floor as our room. The communal area was quite clean.

Our package includes dinner and breakfast. Both were delicious. Overall, we are very satisfied with our stay.

Friends_and_family Family

10/10

Exceptional

16 Oct 2024

Wayne

Good location. Accommodating staff who listened to our requests. Tasty food and great views of Mt Fuji. Open air bath was nice

4/10

Poor

28 Sep 2024

Evan

The staff at the hotel were very friendly and the dinner service was great! However the room was very dated and needed an update. Furniture and walls were visibly dirty and worn out. If you have allergies do not stay here, the room was very musty and dusty. Really wanted to like this hotel with its great views and onsen, but wouldn’t stay here again unfortunately.

Leisure Partner

10/10

Exceptional

08 Sep 2024

YEE YAN RENITA

Perfect onsen and a place to relax.

Leisure Partner

10/10

Exceptional

30 Aug 2024

CHI MAN

In room Fujisan view is wonderful. Room is spacious. Easy parking.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Shuk Wah

Hotel with nice view

With Mt. Fuji and Lake Kawaguchiko view. It is really nice view. Meal charges is not high and those dishes are value to the price.

Partner

8/10

Excellent

18 Aug 2024

Amy

A great hotel with an amazing view and comfortable futon. The layout of the hotel with its many elevators was a bit troublesome.

Leisure Friends

10/10

Exceptional

06 Jul 2024

Kathleen

Great views and onsen

This is a traditional Onsen hotel. We stayed in a Japanese tatami room facing Mt Fuji. The staff prepared the futons for us. The staff were polite and friendly. The Japanese breakfast was good. Shuttle service was provided from the train station.

Partner

10/10

Exceptional

05 Jul 2024

Kathleen

Great views and onsen

Traditional Japanese Onsen hotel. Fantastic views of mt Fuji. A bit dated.

Partner

10/10

Exceptional

26 May 2024

STEEVE

A very unique experience. The dinner set was quite impressive and very very unique. We really enjoyed the experience. The server was a very nice lady. The room was large and very nice with a stunning view of the lake.

Too bad we could not see Mnt Fuji since it was very cloudy

Leisure Family

2/10

Poor

19 May 2024

Pui Yee Aileen

Since we step in the hotel, staff there were very unfriendly and rude. There was no service at all and was the worst experience I have ever had staying in an ryokan. The dinner was tasteless and the tiger shrimp seemed rotten and cooked for a long time. Rice and miso soup were served after we have finished all our m doishes. Furniture was old and with stains. The morning breakfast was much better than the dinner. The hotel seems not welcoming us for staying the night.

Leisure Family

6/10

Pleasant

10 Apr 2024

Verified traveler

Outdated hotel

A very outdated and old hotel. No extra service, no one to help with your baggage as there is only 1 service staff at the counter. With the price paid, I think you can have better choices!

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

Rungtip

this is 2nd time stay here. I like good view , staff and breakfast

Leisure Family

10/10

Exceptional

28 Feb 2024

NUTTHORN

The scenery is stunning. The hotel facilities & staffs are impressive. Even though there is nothing much to do nearby the hotel, the transportation is quite good.you can take a sightseeing bus (Red-line) for traveling around since there is a bust stop right away less than 100m from the hotel :-)

Leisure Friends

4/10

Poor

15 Jan 2024

Li

Room was dusty, after running the AC to the max, the room is still cold all night. And the hall way of 10th floor was cold. Will not recommend to come during winter months.

Friends_and_family Family

10/10

Exceptional

17 Dec 2023

Xinyuan

Nice onsen and great view of Mount Fuji!

Leisure Family

10/10

Exceptional

02 Dec 2023

Weidong

The Mt Fuji view is super, food is delicious, area is quite, and transportation is easy around the lake.

Leisure Family

10/10

Exceptional

30 Nov 2023

Chayvidh

Amazing view and excellent service from hotel staffs. I'd recommend this hotel :)

10/10

Exceptional

26 Nov 2023

Verified traveler

Couple

This place is amazing and out of my expectation. We spent one night there and the service and food are luxurious. The hotel environment is very traditional Japanese like in 90s style. However, we enjoyed the huge Tatami room and dining room. The dining experience is very unique to us. Also, the hot spring is incredible too. Make sure to go hot spring around sunrise. Honestly, I would rate this place 3.5 out of 5 by just reviewing those Google comments. After spending one night here, I would have 4.5 out of 5 and would like to revisit here again!

Partner

10/10

Exceptional

25 Nov 2023

CHINGFEN

餐飲非常美味好吃👍

Leisure Family

6/10

Pleasant

23 Nov 2023

Kwok Leung

富士山下設施比較舊的溫泉酒店

房間是可欣賞美麗的富士山🗻景色，提供足夠車位讓客人自駕來入住；可惜酒店和設施已很舊。相信要翻身一下增加吸引力。

Partner

4/10

Poor

15 Nov 2023

Simin

Super smelly in my room, my room number is 415, do take note, there is a dam strong smell in the toilet, and I wonder why the hotel didn’t do anything about it, I have read other people review that their room is smelly too, so I guess this room has been smelly for quite a period? Does the hotel feel that it doesn’t matter to them? Since only one guest will get this room. I Spend over $300/night just for this smelly room, Doesn’t make sense right? And I request to change room, however it was full. When I first ask the staff about it, she just say can’t do anything, and I request to change room the next day when other guest check-out, as I’ve booked the room for 2nights, she didn’t bother to check if there’s any guests checking out next day to let me change, and just tell me that it fully booked. What a good customer service. The next morning, I went down to counter and request for a change of room, this time is a guy who serve me, and he went into the office to ask his manager, so he checked the system, and get me another room whereby the guests gonna check out.PLEASE TAKE NOTE ROOM 415, SMELLY AF.
Laundry is closed for the first night I stay, but resume it service the next day. 2 onsen available.
Walk around 20min to the nearest Lawson at late night as there is no more bus service after 7pm.
Anyway, the food is good, and the staffs at the restaurant is friendly too.

Leisure Family

8/10

Excellent

09 Nov 2023

Hidehiko

We had a lovely stay.
Little old but has a character. Good food and Onsen bath. Bus stop is just a minute walk from the hotel but you may have to work out how and which bus to take. Good are to walk around too.
For a Japanese good old feeling, for those who from overseas, would be a unique experience.

10/10

Exceptional

28 Oct 2023

Man Hin

Staffs were very friendly. View from our room was amazing (facing Mount Fuji).

10/10

Exceptional

20 Oct 2023

Mia

The staff is very friendly and helpful

Leisure

10/10

Exceptional

14 Oct 2023

BEE LENG

Love the room, i can see Mt Fuji clearly with her reflection in the lake. I enjoyed the sumptuous kaiseiki meal for both breakfast and dinner.

Leisure

8/10

Excellent

25 Jun 2023

Stevenson

Great view looking at Mt. Fuji but the hotel is a little bit up.

10/10

Exceptional

13 Jun 2023

SHENGYEN

房間很大，很舒適

Friends_and_family Friends

10/10

Exceptional

24 Mar 2023

Verified traveler

Have some spider web in the door.

Friends_and_family Family

8/10

Excellent

12 Mar 2023

Sukanya

The property quite old and very traditional. Toilet very smelly.
Meals included in half board very nice. Staff friendly.

Leisure Family

10/10

Exceptional

24 Feb 2023

Cammy Pui Yung

Staff was very helpful. Meals were good and delicious

Leisure Family

10/10

Exceptional

07 Feb 2023

Rattakorn

This hotel has nice view of Fujisan

Leisure Family

10/10

Exceptional

12 Jan 2023

PAVINEE

Fuji view from room is very good. Food is nice. Onsen is good.

Leisure Family_with_children

8/10

Excellent

11 Jan 2023

Veerachai

We love the location. It is close to Hotel Kukuna which is one of the bus stop. And we did not choose meal option and could have a very nice meal at Route Inn next door. Onsen is perfect (very large and clean and excellent view). Great view of Mt. Fuji. We do not like the shuttle service availabilities as it only runs three times (0900, 0930 and 1000). The inroom heating is perfect. The amenities (beds, fridge, shower, toilet, etc.) was great. Some of the past reviews have been unfair, in my opinion, as we are quite familiar with this type of accommodation and loved this hotel for meeting our expectation. Definitely we will come back again.

Leisure Family

10/10

Exceptional

07 Jan 2023

Adam

The staff was very helpful, the onsen was a treat, the breakfast was delicious, and the shuttle was very convenient.

Leisure Family

8/10

Excellent

18 Dec 2022

Wenchyi

Great service

Great service. But hotel condition is outdated and old.

Partner

10/10

Exceptional

24 Oct 2022

Nithima

Recommend!

Leisure Family

10/10

Exceptional

12 Feb 2020

Jonathan

The hotel is in a great location, close to the town centre and tourist locations, such as cable car. The onsen facing Mount Fuji is particularly impressive, allowing us to admire the mountain while enjoying the onsen. Staff was friendly and supportive, with good English skills. There is an open and free car park just outside the hotel. Overall experience was great.

Leisure Family

8/10

Excellent

08 Feb 2020

Verified traveler

Great Mt. Fuji view with reasonable price.

Excellent Mt. Fuji view with reasonable price. Room is clean and tidy. The dinner and breakfast are good and fresh as well. Just the hot spring pool on 7th floor is little small.
A Family of four from Toronto Canada.

Friends_and_family Family

10/10

Exceptional

16 Jan 2020

NoShowWoo

Clean, good service overall and decent hot spring facilities (and a good view to Mt. Fuji)

Leisure Family_with_children

10/10

Exceptional

09 Jan 2020

Pen-Chung

Nice view

Friends_and_family Friends

8/10

Excellent

26 Dec 2019

Verified traveler

Mt Fuji Views

A Japanese style hotel whose decor is dated, but has excellent views of Mt Fuji from certain rooms. The kaiseki dinner was filling and delicious. Even breakfast was served kaiseki style which was a treat.

Friends_and_family Family

8/10

Excellent

16 Dec 2019

Alvin

Mount Fuji view

Nice view of Mount Fuji, which was as promised. But the view of lake kawaguchi was obstructed. After looking at the photo provided by hotels.com, understood the angle was purposely chosen to highlight Mount Fuji view and not disclose that view of lake kawaguchi would have being blocked. Reception staff were old school type; professional and get job done. Restaurant staff on the other hand were more friendly and warm; though they couldn’t speak any English but we manage to get by with simple words and hand gestures. Didn’t had too much problem getting to and from kawaguchiko station, thanks to help from hotel shuttle, though we pretty much followed the timing published closely. Room we stayed was large and comfortable; but the whole hotel was really old and not as well maintained as others we visited; wall paper torn off, cigarette stains on carpet etc. Dinner and breakfast provided in the meal plan was to us luxurious and very nicely presented; though must admit this was our first ryokan experience so can’t compare. Overall was a pleasant stay, value for money compared to other ryokans nearby.

Friends_and_family Family

10/10

Exceptional

02 Dec 2019

Francis

Is just another good hotel. 👍

I read some poor review about this hotel. To me is very good hotel. Staff are polite and helpful. Room is old but is clean. My room got a very breathtaking view of the Mt Fuji. Hotel a bit far from the station, but they provide shuttle bus. When you arrive at the train station. Just go to the tourist information counter and ask them to call the hotel. Then, the hotel will send they bus to fetch you in 10mins.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2019

KRITSANA

Very good service and amazing view

This hotel location is perfect view to see Kawaguchi lake and Mount Fuji in the same direction. It’s near Kawaguchi lake.
It’s not too far from Kawaguchiko station. The hotel provided free shuttle bus for transportation between hotel and station.
There are restaurants nearby the hotel. Ropeway is just 10 minute walk from the hotel.

Breakfast and dinner in Japanese set are very good. There are variety of food.
Room is large, clean and in Japanese traditional style. We can enjoy lake and Fuji view in our room.
Onsen is quite large. There are indoor and open air onsen on the 7th floor.

Staff is very kind and helpful. They can speak English very well.
This hotel is very good for any type of customer.

Friends_and_family Family

8/10

Excellent

30 Oct 2019

Verified traveler

Loved the Japanese style rooms. The view is good, even better if the clouds were clear as we would’ve had a view of Mount Fuji.
We had a big spacious room.
The only slight down side was the faint smell of cigarettes. I’m not sure if there is a smoking room near by or the room had been used by smokers.

Leisure Family

10/10

Exceptional

19 Jul 2019

wendy

Good experience

We brought the family of 8 to experience traditional onsen and ryokan , we have s good time relaxing and enjoying

Family

2/10

Poor

16 Jul 2019

Verified traveler

It was terrible experience with hotel mifujien.
(1) 10PM we found a giant spider in the bedroom, the spider is bigger as a mango! And we were terrified and requested for room change. The staff rejected at first and we kept asking until 2AM that the staff moved us to a smaller room.
(2) The pillor and mattress cover are dirty with oil leaking out.

6/10

Pleasant

17 Jun 2019

Amy

The condition of the interior and room has ‘aged’, the smell from the carpets and wooden furnitures was not friendly.

I am not sure if they clean the tatami beds and mattresses. It’s a long way to walk from the hotel entrance to our room which located at another connected building.

The hotel staffs were attentive and friendly. The hotel doorman quickly walked over to help out with our luggages once we parked down our car across the hotel.

Leisure Family_with_children

8/10

Excellent

01 Jun 2019

Verified traveler

The quality of the customer service was extraordinary

Leisure Friends

10/10

Exceptional

12 May 2019

Weiliang

Perfect view of Mount Fuji

Service is impeccable as with all Japanese hotels. Room is spacious and has a perfect view of Mount Fuji but that also means that the hotel location is not near to town centre. Hotel provides a pick up service in the afternoon and shuttle service to town centre in the morning so all is good. You will be able to catch a view of Mount Fuji at the hot spring area too, which is divided into outdoor and indoor pools. Dinner and breakfast are provided as part of our booking and highly encouraged to include as the food is sumptuous and delicious.

Family

8/10

Excellent

01 May 2019

Verified traveler

partial mountain view. Lots of foreigner

Family

10/10

Exceptional

28 Apr 2019

Julian

Nice view. Great breakfast and dinner!

Leisure Family

10/10

Exceptional

24 Apr 2019

Verified traveler

Everything good in condition
But if there is a laundry service convenient for customer.

Leisure Partner

2/10

Poor

22 Apr 2019

Verified traveler

Very noisy , we stay in 4/F, because 5/F is the public area, so many people walking, we can’t sleep hold night!!!!!! Very noisy!!!!!!! They shlouldnt offer 4/F rooms to customer

Leisure Friends

8/10

Excellent

08 Apr 2019

AdrianoChan

The outdoor hot spring is not really outdoor. The interior of accommodation is tidy and clean. I am impressed by the Tatami bedding, quit comfortable.

Leisure Partner

8/10

Excellent

25 Mar 2019

Verified traveler

Locations are not bad , room is big and we enjoyed the food and service

Leisure Family

8/10

Excellent

17 Mar 2019

ChunHau

Facing Lake Kawaguchiko with amazing scenery.