Name: AC Burgos
Address: Paseo De La Audiencia, 7, Burgos, 09003, ES

10/10

Exceptional

23 Jul 2026

ramon

Very good location and helpful staff

10/10

Exceptional

19 Jul 2026

Lilia

Great hotel and great location! Just a block from the Cathedral. Rooms are spacious and confortable. Breakfast had everything you need and was fresh and delicious. Parking is at basement but entrance is very narrow specially for a large car and some spaces are small for a car. Staff were super kind and helpful.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Michael

The hotel is located in a great location. Close to attractions/sighting seeing. Staff were friendly. There is a nice laundromat about 5 minutes away on foot. We did not have breakfast due to opening late. We are walking the Camino and where on the trial by 7AM. I believe breakfast started at 8AM or 9AM. We would stay here again.

Family

10/10

Exceptional

07 Jul 2026

Jorge Martinez

Parking with difficult access

10/10

Exceptional

07 Jul 2026

Catalina

The hotel is very well situated and the staff very nice

Partner

10/10

Exceptional

05 Jul 2026

Silvia

Location is superb! Front desk staff was very helpful and very accommodating.

Self

10/10

Exceptional

25 Jun 2026

JOSE

Excellent hotel, great location close to restaurants, shopping and all area attractions. Nice modern rooms, highly recommend.

Family_with_children

10/10

Exceptional

24 Jun 2026

Thomas

Great room, friendly staff at check-in. Hotel is in a perfect location in Burgos which is a very interesting town. Only concern was a parking garage that is extremely tight to enter.

Partner

10/10

Exceptional

13 Jun 2026

Michael

Great choice.

Family_with_children

10/10

Exceptional

27 May 2026

Edward

Number one was the staff, they were absolutely tremendous. Also the location is excellent being close to the cathedral and restaurants.

Friends

10/10

Exceptional

25 May 2026

Edward

Fantastic staff, great location!

Partner

6/10

Pleasant

25 Apr 2026

Rosemary

The parking is an absolute nightmare. It is extremely difficult and dangerous to drive and find a spot and the spots are at an angle and difficult to park.
The breakfast- coffee is from a machine and the coffee comes out cold.
The rooms are modern and the building is historic.

Partner

10/10

Exceptional

22 Apr 2026

Ada

Best hotel location in Burgos; very near Cathedral and bus station

Self

10/10

Exceptional

19 Apr 2026

Martyn

A very nice hotel in the centre of the city. Underground parking difficult if you have a large car

Partner

10/10

Exceptional

16 Apr 2026

carlos

Excellent location, walking distance to main attractions

10/10

Exceptional

30 Mar 2026

Jose Ruben Ramirez

Excelente

10/10

Exceptional

25 Mar 2026

Gilberto

Nos gustó la ubicación céntrica, accesos, servicio al cliente excelente.

Partner

10/10

Exceptional

14 Jan 2026

Veli

It was a great stay in the heart of the city. Clean and big rooms and gently staff.

Business

8/10

Excellent

02 Dec 2025

Luis Gerardo

Lack of facial tissues in rooms ! Not enough complimentary water bottles. Needs better in-room coffee. No smart tv's. No easy grab and go coffee, water or tea at hotel restaurant. Everything else was very good. Personnel at reception really outstandig. Great service from staff. Good parking.

10/10

Exceptional

18 Nov 2025

Isabel

Beautifull

10/10

Exceptional

16 Nov 2025

Marianne

Room was very clean, great location in center Burgos!

Leisure Family

6/10

Pleasant

07 Oct 2025

Georgette

Great location

Leisure Friends

10/10

Exceptional

28 Sep 2025

Raul

Very nice service and beautiful area and beautiful church thank to there service and the breakfast service awesome

Leisure

8/10

Excellent

24 Sep 2025

Manuela

Great location

Leisure Family

10/10

Exceptional

13 Sep 2025

Rosanna

Close to the cathedral Santa Maria

Leisure Family

10/10

Exceptional

26 Aug 2025

Anthony

Great modern hotel in heart of beautiful historic Burgos. RIGHT on the river and 5 mins to cathedral.

6/10

Pleasant

24 Aug 2025

Nebi

Super céntrico! Price value está bien. Necesita mejorar en la atención al cliente. No hay bell boy y no había nadie ayudando con las maletas… y la señorita que nos atendió, con “0” disposición para solucionar o resolver.
Al día siguiente, el señor en recepción muy atento.

Leisure Family

10/10

Exceptional

15 Jul 2025

Philip

We really liked this hotel which was well placed for all the excitement that Burgos has to offer. We were allowed an early check-in. Rooms were great with simple decoration

Leisure Family

8/10

Excellent

06 Jul 2025

Hans

Good location. Parking is a little difficult.

Leisure

10/10

Exceptional

23 Jun 2025

Alexandra

I had a great stay, the hotel is perfectly located and the rooms are very nice. AC was a huge plus, as were the blackout curtains

Self

8/10

Excellent

11 Jun 2025

June

Great location! Helpful staff.
Yes—there is (paid) parking at the hotel, but the narrowness of the entry/exit to the underground lot is a huge deterrent (they warned us when we arrived.) There is a coffee maker, but the only nearby outlet requires moving the coffee maker onto the floor.

Friends_and_family Family

10/10

Exceptional

16 May 2025

Edward

Close to cathedral shopping and restaurants . Rooms a little small

Business_and_leisure Friends

10/10

Exceptional

13 May 2025

Jorge L

It was great. Definitely we will return

Partner

10/10

Exceptional

15 Apr 2025

Sheri

Great hotel in a wonderful location. Staff were friendly, welcoming and helpful.

I would highly recommend this hotel.

Business_and_leisure Family

8/10

Excellent

11 Apr 2025

Diane

Nice hotel in a great location near the old town. Unfortunately at this time of year the air conditioning is not turned on so the room was unbearable hot. Fan was provided but not effective. Also the description said a balcony was there but it is a window that opens. Need to update the description. Nice overall

Leisure Partner

10/10

Exceptional

10 Apr 2025

Samantha

Fast check-in process. We arrive earlier than check-in time and they were able to accommodate us with 3 out of our 4 rooms. Special thanks to Aiza and Estafania for their great service. Rooms were clean but small. Location was perfect for exploring Burgos Cathedral and old town. Only downside is the weather was usually hot for April and AC was not turned on at hotel until the later warmer months. Hotel was able to provide us with a fan. Overall a great stay. We enjoyed Burgos

Leisure Family

10/10

Exceptional

14 Mar 2025

Miguel

Great location and great property. Close to everything, reasonably priced and a wonderful overall experience.

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

rose marie

I’ll be back soon

Leisure Self

10/10

Exceptional

05 Jan 2025

Felipe

Location

2/10

Poor

04 Jan 2025

Carlos

Difficult parking. No hot water. No room service. For a marriot in my years of being a vonvoy gold member i've never seen this kind of hotel.

Leisure Family

10/10

Exceptional

19 Nov 2024

JUAN

Great service, good location

Leisure Partner

10/10

Exceptional

30 Oct 2024

Omar Raul

Excellent location. Beautiful architecture, great service, very clean.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Joel

Very good hotel near the cathedral of Santa Maria

Leisure Partner

10/10

Exceptional

20 Oct 2024

Juan

Great

10/10

Exceptional

09 Oct 2024

Lunguang

luxury hotel in a lower price. Staff is very kind and speak English well. Very close to the Burgos Cathedral Church and restaurants and bus station.

Leisure

10/10

Exceptional

30 Sep 2024

Rakson

Excelente

10/10

Exceptional

25 Sep 2024

Marcia

Staff was amazing. From check-in to check-out was excellent on every aspect. Very friendly and helpful staff. They did go out of their way to make my stay a good experience. Stayed for 5 days and will stay here again on my next Camino. Thank you all. Great experience.

Leisure Self

10/10

Exceptional

01 Sep 2024

Carey

Very friendly kind and helpful staff close to the cathedral and dining

Leisure Partner

8/10

Excellent

01 Sep 2024

Andrew

Location is fantastic, re the hotel, VERY quiet but outside a bustling busy area. 1 minute walk to the centre with hundreds of choices for eating and drinking. Was fantastic when we were there (late July) car parking under hotel is difficult to find initially and very steep and tight. We were in a 2 seater convertible and my partner had to get out and guide me round the corners and changes of levels

Partner

8/10

Excellent

30 Aug 2024

Daniel

Room service was poor. Used Coffee cups from previous guests left in the room. Beds poorly made.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Jon

Everything was great except no coffee maker in the rooms unless you pay for a superior room.

Leisure Partner

4/10

Poor

11 Aug 2024

Manca

Bar and restaurant were both closed despite it being Saturday in August. Staff seems quite rude and unhelpful. We stayed here before Covid and it was amazing, sad to say that the hotel is almost unrecognisable now.

Leisure Family

10/10

Exceptional

25 Jul 2024

Joe

The hotel is in a central location. Restaurants, shops and the Cathedral are all within walking distance.

6/10

Pleasant

22 Jul 2024

Julio

poco personal disponible, aunque fueron muy amables. las habitaciones con lo mínimo.

Leisure Self

8/10

Excellent

15 Jun 2024

Jose

Very close to main areas in Burgos. Comfortable. Clean. Nice bed. Will definitely repeat

Leisure Friends

6/10

Pleasant

30 May 2024

Eduardo

Terrible internet service must improve it.

Leisure Partner

8/10

Excellent

18 May 2024

jeremy

Really lovely staff, fabulous position in town......but

1. car park is crazy tight
2. breakfast should be more expensive with some cooked to order options.
3. Soundproofing is awful, both internally as well as from outside noise.....

Leisure Self

10/10

Exceptional

14 May 2024

Jorge

Good hotel in a excellent place according historic center of Burgos…

Leisure Family

10/10

Exceptional

13 May 2024

Edward

Lovely hotel in a great location. Parking in the hotel garage is very tricky in anything other than the smallest car but everything else is great.

Business

10/10

Exceptional

12 May 2024

pamela

Fabulous stay in burgos

Hotel was very central
Very modern rooms were exceptionally clean
Dani on reception was full of helpful info
Woukd love to stay there again but they were fully booked for our return journey
Close to cathedral and restaurants and parking in the nearby street was easy and inexpensive

Partner

10/10

Exceptional

28 Mar 2024

Sheila

Nice hotel

Beautiful hotel with excellent location! Walking distance of the center of the town. Parking at the hotel can be difficult to enter. The parking is really small. Just to let you know in the afternoon almost everything is close and it opens like around 7:30 at night.

Partner

8/10

Excellent

02 Jan 2024

Manuel

Excellent location, staff were unfriendly and breakfast was not good.

Leisure Partner

10/10

Exceptional

22 Nov 2023

david

Perfect location

8/10

Excellent

03 Nov 2023

Mark

Extremely convenient. Comfortable room. Helpful staff. Restaurant was good.

Leisure Family

10/10

Exceptional

24 Oct 2023

MARIA LISA

Location was excellent ! Walking distance to Cathedral de Santa Maria and restaurants. Staff was very helpful and friendly. Excellent service.

8/10

Excellent

02 Oct 2023

GODFREY

Great central location, however breakfast was ...

Great central location, however breakfast offerings were minimalist and somewhat disappointing

Partner

10/10

Exceptional

26 Sep 2023

Michael

Very good location, walking distance to major points of interest, modern, clean, good breakfast.

Leisure Family

8/10

Excellent

12 Aug 2023

mandy

On-site car parking is an experience, it’s underground and the entry is very narrow, steep and tight Bends. We would not use again.

Leisure Partner

10/10

Exceptional

29 Jun 2023

Ana

Staff was very helpful and friendly. The hotel is in front of the river and has a beautiful shaded sidewalk. Near all the mayor points of interest.

Leisure Family

6/10

Pleasant

19 Jun 2023

MARILENE

The hotel is very well located, clean and full of amenities. Unfortunately, The AC was out throughout the property when we checked in. We were not informed of that when we checked in. They told us that it just broke. Maintenance would not be able to work on it for a few days due to a festival in the city. Pretty hot days. So we had to keep windows open but our room overlooked the trash cans with people dumping trash and trucks picking it up in the middle of night. After a bit if negotiations the hotel gave us a bit off our bill. Will stay there again only if AC works.

Leisure Family

6/10

Pleasant

02 May 2023

Guillermo

The location very good. The bed mattress very uncomfortable. It was very hot and there was no air conditioning.

Leisure Family

10/10

Exceptional

10 Apr 2023

Raquel

Loved the location and service. Only negative is that there is no coffee machine in room

Leisure Friends

10/10

Exceptional

08 Apr 2023

Ali

Location and services are extremely excellent

Business

6/10

Pleasant

01 Feb 2023

Christos

Standard rooms are sparsely furnished

Nice clean rooms that would have rated them higher if they had provided some of the basic necessities for a business traveler such as an earlier breakfast or a coffee maker in the room.

Business

10/10

Exceptional

30 Dec 2022

Gabriela

Love this hotel! The staff was wonderful and location couldn’t be any better! Perfect stay while in Burgos!

Leisure Family

10/10

Exceptional

29 Nov 2022

Nigel

Everything was very good inside the hotel. My only reservation is that the hotel underground parking is very tight for a modern car. My Mazda 6 was my most difficult drive down the levels in 50 years. But it was so easy to walk to the centre of the city that this is a perfect hotel to explore the city.

Leisure Partner

10/10

Exceptional

11 Oct 2022

rafael

Excellent location, nice facilities.
No AC

Leisure Partner

6/10

Pleasant

27 Sep 2022

Roger

Most horrible parking experience.

Leisure Family

8/10

Excellent

13 Sep 2022

John

AC needs some improvement

This is a very cool hotel in a great location, with a spacious room and very nice bathroom including a deep soaking tub. Unfortunately the air conditioning is pretty feeble and it was too noisy on the promenade to sleep with the window open. We heard another guest complaining about AC one evening when we came back to the desk, so we weren’t alone (though we just stuck it out as it wasn’t terribly hot, just stuffy). If they fixed that this hotel would be one of the most pleasant ones we’ve stayed in in quite a while.

Partner

10/10

Exceptional

04 Sep 2022

Janelle

This place is top-notch. Beautiful building in a great location. Quiet, clean, modern and very comfortable. I would stay here again and again.

Leisure Family

10/10

Exceptional

10 Aug 2022

Tom

Great Hotel

Hotel was located in a good location near the City Cathedral and close to the bars and restaurants. Excellent for a stop off for travelling on the Santander ferry.
Bonus to have free all day Sunday parking up until 10am the following morning.
Would recommend this hotel

Partner

8/10

Excellent

09 Aug 2022

Ander

Great location. Hotel seemed a bit understaffed but rooms were very clean and in good condition

4/10

Poor

19 Jul 2022

Verified traveler

Not worth the price

Wanted to love this hotel as we visit Burgos every year, but sadly not worth the price. It was nice, but could be much better for what you're paying. Our biggest issue was that the AC did not work, and looking at reviews from past years it appears it never has. We got unlucky and came during a heat wave and our room was literally 90F - impossible to sleep.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2022

roberto

Fabulose Stay at AC Hotel Burgos

Perfect Stay. Could not be better. The reception team was great. Breakfast was incredible.

Partner

6/10

Pleasant

28 Jun 2022

Steven

During my stay at the AC, Burgos had one of its summer cold spells. And the room was frigid. I had to wear heavy clothes to keep warm. It was explained to me that the Hotel turns off its heat for the entire summer. This is ridiculous. The second negative was that there was no way of making hot water in the room for coffee or tea. Thirdly, it was difficult one day to get hot water in the shower. Just cold. I had great expectations about this hotel, but they were not fulfilled

Leisure Self

10/10

Exceptional

11 Jun 2022

Andres

Excelente y muy buenas ubicación

Leisure Partner

10/10

Exceptional

31 May 2022

Jorge

Cute hotel right in the center of town, walking distance to the cathedral

Leisure Friends

10/10

Exceptional

23 May 2022

Byron

Modern and Centrally located

The AC Hotel is centrally located to the Cathedral and town and yet easy to locate by car. I arrived on the day of a big fiesta but was able to find free parking down the street from the hotel. Everything about the hotel was terrific from the staff at the front desk, bar and breakfast; immaculately clean and comfortable room. The hotel felt new, although I don't really know how long its been there. I loved my stay in Burgos and would stay here again.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2022

Jesus

Simply EXTRAORDINARY!! Great location, fabulous staff, facilities and cleanliness.
Highly recommend.
We love it and BURGOS as well!

Leisure Family

6/10

Pleasant

01 Mar 2022

Dean

Average

Nice hotel in excellent location , but disappointing facilities! Constant droning sound and finished in bathroom very poor !

Partner

10/10

Exceptional

09 Feb 2022

LORRIE

Perfect Stay! Clean, quiet, excellent service

Stayed here in February 2022, the room was spacious and very quiet, even though we had a window that faced the street. We were steps away from this beautiful walkway--every night people walked the walkway along the river. It also brought you past restaurants and shops. We were two blocks from the Cathedral. This is a safe, beautiful area and the hotel staff was helpful and English speaking. The morning breakfast was delicious. There was a choice of eggs and a bountiful buffet. In the room there was a teapot, an iron and a beautiful bath tub! One night we ate at the bar on the first level because we were too tired to go out and the food was delicious and service was perfect. There is also a spacious gathering area for guests. We would stay here again in a heartbeat!

Partner

10/10

Exceptional

16 Dec 2021

Fernando

Location & Staff

Leisure Family

2/10

Poor

13 Nov 2021

Carlos

There was a mistake in the date of arrival, insted of Monday 8 to Tusday 9, We booked Monday 7 to Tusday 8. When we arrived they did not help us in accept the change of date!!

Leisure Family

10/10

Exceptional

08 Nov 2021

Robin

Great place to stay

Loved this hotel. Staff were so helpful and friendly. It is in a great location. Breakfast was outstanding with a huge selection available. Nothing was too much trouble for breakfast staff. Check in and check out was also pleasurable with very efficient friendly staff. Would definitely stay here again.

Partner

10/10

Exceptional

01 Nov 2021

Maria K

excellent

very good hotel, perfect location.

Friends_and_family Family

8/10

Excellent

18 Sep 2021

Janet

Hotel was easy to access via car but parking was expensive. Street parking available which is fine if staying only one night. Maximum time is 2 hours then you have to get another ticket. Need to pay from 10am-2pm and 4-8pm.
Easy to walk to the historic center and close to tapas and restaurants.
Safe and fridge in room.

Leisure Partner

2/10

Poor

17 Sep 2021

Verified traveler

They gave me a room that did not lock. The pork cheeks dish was tasty but was served off temperature. Disappointed with the dining options on site. I couldn’t get a cafe con leche at 5pm! They have a lot to work on and i would not recommend this hotel.

Self

10/10

Exceptional

31 Jul 2021

Verified traveler

Location location location

Leisure Family

10/10

Exceptional

02 Jul 2021

Colin

Central, clean and safe