Name: Silken Gran Teatro
Address: Avenida Del Arlanzon, 8, Burgos, 09004, ES

8/10

Excellent

25 Jul 2026

Dyria

Solo un comentario con respeto al aire acondicionado sino van a poner el aire que enfríe bien por lo menos pongan ventiladores está horrible el calor

4/10

Poor

23 Jul 2026

ramon

Very bad air conditioning

10/10

Exceptional

21 Jul 2026

Diana

Great hotel.
Perfect location.
Great staff.
Burgos is beautiful.

Family

6/10

Pleasant

17 Jul 2026

Fernando

AC doesn’t work, toilet is for midgets, careful in the shower and pillows as hard as rocks. Staff unfriendly

Partner

10/10

Exceptional

08 Jul 2026

Paul

Great location. Helpful friendly staff, especially Rodrigo at check in. Spacious bedroom.
Sky bar was an unexpected bonus. Breakfast was impressive.

Partner

10/10

Exceptional

04 Jul 2026

Patrick

Helpful staff, clean room

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Mary

Quiet. Clean

Partner

10/10

Exceptional

20 Jun 2026

Alberto

Very well located

Partner

8/10

Excellent

08 Jun 2026

Christopher

Good breakfast lots of choice, hot and cold. Clean and good size room, comfortable beds. Friendly staff. Only stayed one night while passing through to a ferry.
Underground car park was useful if a little tight in places (long cars may struggle, but our SUV was OK)). They apparently have 42 spaces but when I asked to use the car parking when booking months before arriving, they said they could not reserve a space. This would be understandable if they had many fewer spaces but with so many apparently available, a different response might have been better.
There is a one car space outside of reception, limited to 10 minutes, in which to unload. It is in a one way street just by a traffic light and only a three meters past the car park entrance which means another trip around the one way system to get into the parking entrance. Unfortunate positioning.

Partner

6/10

Pleasant

23 May 2026

Don

Reception staff when I arrived took about five or six minutes to make eye contact even though she appeared to be just looking at a screen. The room was incredibly disappointing for the money we paid. The design was quite poor with very limited space to move around. To get from the left side of the bed to the bathroom, you had to dodge the frame of the bed as it was bigger than the mattress but because the wall was so close to the bed, you had to walk sideways! A similar situation in the bathroom where when you stepped out of the shower, you were practically on top of the toilet.
This is my opinion is most definitely not a four star hotel.
We were asked, after submitting an initial survey if we’d like to change rooms but at that stage we had only one night left.
Breakfast wasn’t included in the (over) priced rate so can’t comment on their services in that regard. Having travelled all over Spain this hotel was one of the most disappointing for the price paid. I won’t be returning when I next visit the beautiful city of Burgos…

Partner

6/10

Pleasant

23 Apr 2026

Tyler

My stay would have been excellent if it were not for no a/c in the hotel during the month of April. It required me to open the window for air circulation, which was also a mistake cause there was a loud banging noise in the courtyard every 10-15 seconds that keeps you up the entire night. Just turn the a/c on and not run the heater for the entire hotel!

4/10

Poor

03 Apr 2026

JAMES

On booking I outlined that the trip was to celebrate our anniversary. I booked a non smoking club room on a higher floor

What we got was a disability room that smelt of odour or smoke with curtains hanging of their hooks, a seat that had multiple cigarette burns
And some stains on the toilet seat.

We pointed this out at reception and they sent up cleaning staff who sprayed the curtains and room with air freshner and left.

We left to go sightseeing for a couple of hours and then returned to a still quite smelly room. I agai went to reception and complained to a women with purple hair who spoke to me in a very uninterested ambient manner saying you booked a basic room what else do you expect

I replied saying that my booking was for a club room and my expectation was for clean one free of tissue I mentioned. She then said I got a high room and there was nothing she could do.

Partner

8/10

Excellent

12 Feb 2026

Robert

We booked through Expedia only a couple of days ahead of requirement, .... we got our dates at a very good price, and when we turned up was very pleasantly surprised on the quality of accommodation and location. The room was very neatly furnished, the bed was good, shower good, plenty of room for luggage. Excellent all round.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Nicholas

Staff - cleanliness

Partner

10/10

Exceptional

04 Jan 2026

EDWARD

Yes!

Leisure Family

8/10

Excellent

17 Oct 2025

Maria Begona

Great location, clean room, helpful staff.

Partner

10/10

Exceptional

04 Oct 2025

Allan

All perfect as always.
Excellent location

Partner

8/10

Excellent

03 Aug 2025

David

Good location for us very friendly staff breakfast was good Room was clean nice roof bar watching the sun set

Leisure Partner

8/10

Excellent

04 Jul 2025

Laura

Great location in Burgos. I'll come back to this property.

Leisure Family

8/10

Excellent

19 Jun 2025

Mike

Mordern styled hotel in a goof location just a few minues walk from the main square. Underground paking availble for arounf €15. However the garage is extremely tight. Modern rooms but didn't find the bed comfortable.

Leisure Partner

8/10

Excellent

07 Jun 2025

khairalnnesa

Nice property. In the center and close to everything

Leisure Friends

4/10

Poor

03 Jun 2025

Mario

When you book a hotel with air conditioner, you expect to sleep with air conditioner. You spend the whole day outside and just want to have a nice rest at night. It turns out that they turn off the a/c precisely at night, when you most need it. I had to wake up at midnight to go down to the lobby to report the a/c was not working. The response was that they turn it off at night and that I should open my window (meaning have all the light enter my room early and have the noise disturb us). This is not what I paid for. Had an awful night. I noticed several rooms had their windows open and you could see the people sleeping with no privacy. I do not recommend the hotel.

Leisure Partner

10/10

Exceptional

02 Jun 2025

John

Great location and lovely staff

Leisure Partner

6/10

Pleasant

28 May 2025

Peter

The hotel needs a renovation. The beds are hard and furniture is uncomfortable. Did not get housekeeping service. I visited the hotel 3 years ago and is not the same. I will stay elsewhere for my next visit.

Leisure Partner

8/10

Excellent

24 May 2025

Loic

Very friendly welcome by one particular individual although rest of the reception staff not particularly friendly. Room was nice but twin beds touching and not easy to move. The coffee machine was broken and rather than replace it we had to request hot drinks from reception. Overall a good hotel in a central location.

Leisure Friends

10/10

Exceptional

18 May 2025

Loic

Very welcoming and friendly check-in experience. Great location and lovely room. Only criticism is that the twin beds are not separated at all and we had to completely rearrange the room ourselves to make space between the beds.

Leisure Friends

6/10

Pleasant

03 May 2025

Kim

The location was perfect, close to everything. The room was unbearably hot and the AC did not work. We didn't like having a room facing an inner courtyard where you could see into all the other rooms. And there were some very noisy children in the room next to ours.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Javier

Its proximity to downtown

Leisure Partner

4/10

Poor

10 Apr 2025

Verified traveler

Terrible layout

We booked for 2 nights and had a very Clean large room with Comfortable bed. Unfortunately our room opened to a courtyard with no direct sunlight or fresh air. The air conditioner was only blowing heat and we had to open our door to the hallway to cool our room. Terrible layout. Added benefit of a banging noise 24/7 in the courtyard which we could hear even with the window closed. Not worth the money!!!

Partner

6/10

Pleasant

04 Apr 2025

Christine

The property was lovely but the bar tender was extremely rude. He acted like it was a burden that we entered and asked to order drinks. He had a personal friend sitting at the bar visiting with him and all he did was talk to his friend. He never once passed by the table to see if we wanted another round. We had to approach the bar to request the bill. This was the worst service I ever received in my life. This hotel would have easily been 4 or 5 star rating based on the location and rooms but this bar tender was a zero making it impossible for my to feel good about or ever want to return to this property. Horrible Horrible service.

Leisure Friends

2/10

Poor

16 Dec 2024

John

A four star hotel that does not have a bar open due to private events is not a four star hotel. No notification of bar closure, when I had organized as a meeting place for 9 guests is simply not acceptable. The hotel is becoming tired and the bathrooms need renovating. Not worth the money.

Business Friends

10/10

Exceptional

18 Nov 2024

TARA

Great lcation

Leisure Partner

6/10

Pleasant

31 Oct 2024

Patrick

Sad ending to a decent stay

I would have given the hotel at least 4 stars however, for the first time ever, anywhere, they could not get me a cup of coffee in the morning. I did not book breakfast and the restaurant was full. However they could not even make me a takeaway coffee and told me I would have to go to an outside cafe.

Partner

8/10

Excellent

20 Oct 2024

Patricia

This is close to the river and points of interest. I would stay here again.

Leisure Friends

8/10

Excellent

05 Oct 2024

Raymond

Great value hotel in the city centre.

We enjoyed our stay at the hotel. The hotel is perfectly positioned for accessing the city and all its attractions. We did not eat at the hotel so cannot comment on the food. Our room was clean and the bed was comfortable. A slight negative for the room is the sound insulation between other rooms. We did here noise from adjacent rooms which is not a big thing but something to be aware of.
The car park is a typical city centre car park - underground and tight for space - but it is satisfactory and welcome. We would stay here again and we would recommend the hotel. The staff were very helpful in every way.

Partner

10/10

Exceptional

30 Sep 2024

Alex

Clean rooms and hotel overall. In a convenient location - we had a care so parking was arranged. Friendly staff with good breakfast.

Leisure Partner

8/10

Excellent

28 Sep 2024

Richard

Nice hotel for a couple of nights good location

Self

10/10

Exceptional

07 Sep 2024

Jack

Nice and clean hotel

Partner

10/10

Exceptional

31 Aug 2024

Alanna

Staff are lovely, for the price the room was very good. Couldn't get in the car park but there is a multi storey car park a minute walk away, was €12 for 24 hours.

10/10

Exceptional

24 Aug 2024

Howard

Hotel was easy to find, free parking was available but also jave a private under ground garage for a fee. The gentleman on reception spoke excellent English and was very nice. We'd been upgraded to the superior suite on the top floor with huge balcony and views of the city. Roof terrace bar was next door however it was very quiet. Hotel was exceptional and couldnt find fault with anything. Sited in a central position with Burgos cathedral and the old town within 10 mins walk. Plenty of shops and restaurants nearby. Will be staying here again next time we're passing.

Leisure Partner

10/10

Exceptional

23 Jul 2024

Lea

Excellent location. I had a good dining experience on Fridays. Staff are accommodating. Room was cleaned everyday. I did not like that there was no water boiler.

Business

10/10

Exceptional

22 Jul 2024

Mark

The rate was reasonable considering the fantastic location between the natural history museum and old town. I wish i could have stayed longer, but the hotel was sold out over the weekend.

Leisure Family

10/10

Exceptional

19 Jul 2024

Mei

Friendly staff, great location

Leisure Family_with_children

4/10

Poor

14 Jul 2024

Verified traveler

Average at best hotel in a good location.

We had two rooms, both were in need of cleaning and better maintenance.

Found hairs in the bath and creatures on the bathroom floor.

Despite not requesting alternative rooms, we asked for a gesture of one free parking space. The receptionist declined this even after seeing the photos.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2024

Gina

Very nice stay.

Leisure Friends

10/10

Exceptional

29 Jun 2024

Mark

Ideal location and friendly staff

Very nice rooms we was over looking the park. The staff were excellent and friendly. We did have a menu meal in the restaurant which was excellent value for money. shops and attractions were only a short walk away.

Partner

10/10

Exceptional

21 May 2024

cynthia

Great value - a first class hotel for a reasonable price.

Leisure Family

10/10

Exceptional

07 Feb 2024

ian

Very good hotel in the middle of the city. The secure parking is excellent and directly below the reception. The front desk staff were all very friendly and helpful. We ate in the hotel restaurant as thanks to the protesting farmers our 6 hour journey took 12 hours instead of 6! The late hour of arrival made it a bit of a hobsons choice but it turned out that every cloud has a silver lining! The set menu was superb as were the staff. I normally avoid hotel restaurants but if you stay here the set 3 course menu is fabulous and fantastic value for money.

Leisure Partner

10/10

Exceptional

20 Nov 2023

Celestina

Nothing else to say!

Leisure Friends

8/10

Excellent

08 Oct 2023

Elizabeth

Located a short walk from the old city centre, opposite a pretty riverside walk, and with onsite underground parking. The hotel and bedroom have a ‘designer vibe’, however the emphasis seemed to be form over function - too much furniture and large arching lamp in the room took away from the usable space, and elements required for breakfast were tidied away in compartments under the buffet bar, making them difficult to find. However, overall I recommend this hotel.

Leisure Partner

10/10

Exceptional

10 Aug 2023

Javier

Great hotel centrally located

We had a great experience in this hotel. Since we arrived, Coral, the receptionist was extremely helpful and able the accommodate are needs since we were traveling with our baby. She was also very helpful showing us in the map the main point of interests.

Friends_and_family Family

10/10

Exceptional

07 Aug 2023

Dennis

A very well placed hotel to visit Burgos centre on foot. An easy walk to the cathedral and other sights.

Leisure Partner

10/10

Exceptional

21 Jul 2023

Federico

Nothing else to ssy

Leisure Family

8/10

Excellent

02 Jul 2023

Rose

It was a nice hotel. Staff was very pleasant and helpful. The only think I didn’t like the a/c was not enough and they didn’t offer free water like the other hotels

Leisure Friends

10/10

Exceptional

14 Jun 2023

James

Big hotel. Not much European flare, seems like a hotel we could find in the US but it was nice.
We had a large room with a nice desk area. Nice size bathroom with tub shower. Big window that looked out to the river and the pedestrian bridge.
Great location, easy walk to main Plaza and restaurants. Staff marked on map the best streets for restaurants and Pintxos.
It was quiet while we stayed.

Leisure Partner

4/10

Poor

11 May 2023

David

I requested a double/queen but was given 2 singles pushed together. after much discussion, I eventually got a room with requested bed. The hotel was basic; no coffee making facility or water available. The room was hot and AC was set at 23 degrees and could go lower. Staff completely rude when I requested 2 cups of coffee in morning. I had to have the buffet breakfast or nothing. Would not stay or recommend it. Was the worst we've stayed in over 2 weeks of touring north Spain

Leisure Partner

4/10

Poor

22 Dec 2022

Verified traveler

Good location; loud music at night

Lower rating due to loud music/partying in the lounge at 2-3 AM, which could be heard on the 5th floor. If the rooms are not soundproof enough, the volume should at least be turned down.

Partner

8/10

Excellent

27 Oct 2022

Jack

Does not have coffee/tea making facilites

Friends_and_family Friends

10/10

Exceptional

08 Sep 2022

Francisco

Very good hotel

Leisure Friends

10/10

Exceptional

05 Jun 2022

Diego

Muy buen hotel. Me gustó mucho la ubicación y las instalaciones. El parking era muy complicado.

Leisure Family

8/10

Excellent

24 Apr 2022

Suzanne

Very clean but a bit of tlc required in the room.

Leisure Partner

8/10

Excellent

03 Mar 2022

K

Do book the breakfast, park elsewhere

Good staff, amazing breakfast, massive comfy bed, great bathroom. Avoid the car park unless you have a small car or expert at navigating these old twisty, cramped Spanish car-parks. Exiting is hardest and we saw three drivers all taking 5-10 minutes exit, doing umpteen reverses, with wives (like me) directing stressed partners to inch their way out. The parking at the Museum of Human Evolution is supposed to be far safer and less stressful, so try that. But otherwise, while yes the room's a bit moody-dark in the evening, it's a very nice hotel.

Partner

6/10

Pleasant

23 Nov 2021

Michael a

Dim!

Darkest hotel ever. Black and grey decor, dimly lit. Garage was the same. I suppose the decor is very stylish, but it is not MY preferred style.

Partner

8/10

Excellent

12 Nov 2021

RENE

Nice and clean, excellent personnel

Leisure Friends

10/10

Exceptional

07 Nov 2021

JOSE

Good location

Leisure Family

6/10

Pleasant

30 Oct 2021

MARGARET

Brilliant location, adequate room, good breakfast and efficient bathroom.

Partner

8/10

Excellent

28 Jul 2021

Alice

Nice stay and great location!

After a tough stay in Santurtzi, this hotel was a welcome upgrade. We enjoyed the breakfast and dinner service, the Sky bar, and the location. My recommendation is for the room itself. It is very dark with poor lighting. The bathroom was spacious but the In order to avoid flooding the bathroom, it is essential to lower the water pressure ☺️ The front desk was very professional. I also recommend instructions be included in the room as to how to reach the front desk by phone on case of emergency. Overall, it was a nice stay. I LOvE Burgos!!!

Friends_and_family Friends

10/10

Exceptional

09 Jul 2021

Verified traveler

Very good location

Leisure Partner

10/10

Exceptional

22 Jun 2021

Bernard

All fine except parking in Burgos is difficult

Partner

10/10

Exceptional

05 Oct 2020

Alex

Nice place to stay in Burgos

A nice surprise to us, clean and a short stroll from the central tourist area. One advice, if driving do not use the garage under the building, is a badly designed and managed.

Partner

8/10

Excellent

21 Aug 2020

alan

On route to San Sebastian

Hotel is quite central to everything but the town isn't that big. Our room was deceptively small, we had a futon for a bed which was about 18 inches from the bottom to the wall. The wall had a TV monnted on it so tricky getting past. The bathroom looked big but you had to squeeze past the toilet to step into the bath for the shower. Just poor design really as plenty of room. The Skybar on the 8th floor is fabulous, you could have a night there no problem and all the staff were nice.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Great location I would again. Beautiful hotel for a visit.

10/10

Exceptional

12 Sep 2019

Rozina

Good location

Partner

10/10

Exceptional

06 Sep 2019

J

Loved the location, cleanliness, staff friendliness, and our room was fantastic.

Perfect place to stay!

Leisure

10/10

Exceptional

10 Aug 2019

Jillian

Staff were very helpful especially assisting us with parking. The room was clean and average size just a pity when in the bathroom the sound proofing was not great you could hear people from the next room and I’m sure vice versa.

Partner

8/10

Excellent

18 Jul 2019

Boris

Very nice stay

Partner

8/10

Excellent

12 Jul 2019

Verified traveler

Very good location , nice hotel, room without real window...

Leisure

10/10

Exceptional

03 Jul 2019

Kate

Fabulous Hotel

The hotel is in a lovely location next to the river, and close to the castle and cathedral. We love Burgos, and have stayed in a number of hotels over the years, but now this hotel will be our “go to” choice. It has it’s own secure underground parking. All the staff are very friendly and helpful. The bedrooms and en-suites are spacious.

Partner

8/10

Excellent

21 Jun 2019

Verified traveler

Great location, beautiful city

overall great I just wish the room was brighter. It was too dark.

10/10

Exceptional

11 Jun 2019

Javier

very good service

Very good stay, just a comment about the bathroom sink, needs better cleaning especially around edges..

Partner

6/10

Pleasant

10 Jun 2019

Verified traveler

Asked for a late check out, was told no because they were sold out. Then I asked if I could stay an extra 20 minutes and they agreed. They telephoned me at 15 past the hour asking if I wanted to stay another night and if not it was time to vacate. I replied that I thought they were sold out. A rather inpersonal place.

Leisure

8/10

Excellent

06 Jun 2019

Verified traveler

An impeccably clean somewhat impersonal and austere hotel.

Leisure Family

10/10

Exceptional

02 Jun 2019

Andrew#55

Fabulous hotel - Great location - Friendly staff - Highly recommend.

Leisure Friends

10/10

Exceptional

25 May 2019

Verified traveler

Good location near the old town and Cathedral. Easy to find. Paid parking

Leisure

8/10

Excellent

24 May 2019

Verified traveler

Great location!

Our overall stay at Hotel Silken Gran Teatro Burgos was nice. It was centrally located and all/most of the sights were within walking distance.

Partner

6/10

Pleasant

20 May 2019

Roger

Room needs more lights and lamps. Somewhat dark. Hotel in very good location.

Leisure Friends

10/10

Exceptional

09 Jan 2019

Verified traveler

Modern hotel, great location and price

Sleek hotel in the heart of Burgos, nice decor with modern style. Recommended for a couple getaway!

Partner

8/10

Excellent

04 Jan 2019

Jojo

Great hotel

Great and convenience location. Walking distance to place of interest and internal self parking car park was good for compact car

Partner

10/10

Exceptional

04 Dec 2018

Verified traveler

Very good hotel and helpful staf, excellent service everything was clean

Friends_and_family Family

8/10

Excellent

13 Nov 2018

Ross

Very well appointed room in excellent location. Bathtub needs replacing & carpets cleaned. Service was good
Overall happy.

Partner

8/10

Excellent

28 Oct 2018

Alan

Super hotel, underground car park the only downside. Car park is far too small and difficult to manouvre in.

Partner

8/10

Excellent

14 Oct 2018

Steve

Nice hotel close to the Cathedral, Castillo, food and bars. It is on the river and the short walk down the river path to the Cathedral is filled with cool statues and landscapes. You can also take the Camino de Santiago from the hotel to the Cathedral on the marked street path. Street is marked with clam shells the symbol of the Camino.

8/10

Excellent

01 Oct 2018

Martin L

Silken Hotel

Nice hotel. Modern rooms. Great location. Good price.

Partner

10/10

Exceptional

27 Sep 2018

Rosanna

Very nice clean hotel perfect location and the breakfast is delicious!!!!

Partner

10/10

Exceptional

22 Sep 2018

C.

Very comfortable and conveniently located near the Cathedral and is “on” the river. Great location.

10/10

Exceptional

09 Sep 2018

Varinia

the room was a little small for three people, but overall it was super comfortable, and the staff were super friendly, would definitly stay there again.

10/10

Exceptional

08 Sep 2018

Peter

Comfort Plus

Very helpful and friendly staff. We loved the design, the room was great and the bed and bedding very comfortable. Neighborhood is very walkable. Also, we enjoyed the breakfast buffet

Partner

8/10

Excellent

17 Aug 2018

Cesar

Nice hotel near to restaurants and historical places.

10/10

Exceptional

06 Aug 2018

Jose

Fantastic in all the ways

Very very good,it was above my expectations,I used Silken before,but this one really was fantastic

Family

6/10

Pleasant

10 Jul 2018

Verified traveler

Disappointed

No room in the car park when we arrived. Our room was no smoking but it stunk of stale tobacco. We did get offered a change of room but were very tired after travelling from Santander and bringing all our luggage in as we had to park on the other side of the river. We had been away a month. It was the 4th time we had stayed and will think twice next time we travel.

Partner