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Lighthouse Pointe at Grand Lucayan Resort
Bahamas
, Grand Bahama
FREEPORT, 1 Royal Palm Way
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Lighthouse Pointe at Grand Lucayan Resort
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Hotel details
Useful information about Lighthouse Pointe at Grand Lucayan Resort before you book
At Grand Lucayan, we strike the perfect balance between the luxuries of a modern-day resort and the magic of one steeped in Bahamian culture. For us, it's about delivering an experience that exudes authenticity yet welcomes the creature comforts that make traveling a pleasure and a passion.
At Lighthouse Pointe, the island authenticity of the Bahamas meets the ease and affordability of an all-inclusive resort. Guests enjoy spacious, stylishly appointed guest rooms and exclusive access to four new restaurants, as well as all recreation, entertainment, meals and premium-brand beverages, gratuities, taxes, service charges and more.
Located in Freeport (Lucaya), Lighthouse Pointe at Grand Lucayan - All Inclusive is within a 10-minute walk of Port Lucaya Marketplace and Port Lucayan Marina. This all-inclusive property is 0.3 mi (0.5 km) from Lucaya Beach.
Make yourself at home in one of the 196 air-conditioned rooms featuring Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Port Lucaya Marketplace
0.5 km / 0.3 mi
Count Basie Square
0.5 km / 0.3 mi
Port Lucayan Marina
0.5 km / 0.3 mi
Bahamas Maritime Museum
0.6 km / 0.4 mi
Lucaya Beach
0.7 km / 0.4 mi
Reef Golf Course
1.4 km / 0.9 mi
Pirate's Cove Zipline and Water Park
2.7 km / 1.7 mi
Taino Beach
3.1 km / 1.9 mi
Sanctuary Bay
4.5 km / 2.8 mi
Lucayan National Park
5 km / 3.1 mi
William's Town Beach
5.2 km / 3.2 mi
Cooper's Castle
5.8 km / 3.6 mi
Rand Nature Center
6.4 km / 4 mi
Fortune Hills Golf and Country Club
8 km / 5 mi
Ruby Golf Course
9 km / 5.6 mi
Facilities
Year of most recent renovation
Total number of rooms
Connecting rooms
Resort
American Express
MasterCard
Visa
Queen-size bed 150-154 width
King-size bed 150-183 width
Double bed 131-150 width
Sofa bed
Bunk beds
Rollaways on demand
Single bed 80-130 width
Single bed 80-130 width
Double bed 131-150 width
King-size bed 150-183 width
Sofa bed
Queen-size bed 150-154 width
Rollaways on demand
Bunk beds
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Room service
Bellboy service
Hotel safe
Lift access
Garden
Terrace
Concierge
Gym
Golf desk
Luggage room
Café
Bar
Restaurant
Poolside snack bar
Conference room
Meeting room
Business centre
Outdoor freshwater pool
Sun loungers
All inclusive
Non-smoking establishment
Sailing
Canoeing
Fitness
Golf
Tennis
Golf practice facility
Meal plans
Available board options
Upon availability
Room options
No room details available for this hotel.
Guest reviews
What other guests saying about Lighthouse Pointe at Grand Lucayan Resort
100
reviews shown
Amber
Property was old and dated. Limited food options.
Eduardo Leon
The beach is beautiful, and the staff is friendly. The food was decent but with very limited options. The hotel felt almost empty, with only a few guests, yet the service was still quite slow. I didn’t mind too much since we were on a family vacation, but the staff could have been more attentive.
It felt like a waste of space having only one buffet restaurant available. On Monday night, the same restaurant operated as à la carte, and they offered a sirloin steak with a $25 surcharge, which was not previously disclosed. My husband was upset about this, but the staff handled it well and kindly offered the steaks at no extra charge.
Desserts were not very good, and the drinks were just okay. There were no regular shows or entertainment during our stay, but they did host a karaoke night—the DJ was very funny and created a fun, upbeat atmosphere that we really enjoyed. The staff also explained that the hotel is undergoing renovations and, once completed, will feature shows, a casino, and a water park.
A special thank you to Bernard, who went out of his way to take care of my youngest child by always helping us order chicken tenders, which were not available at the buffet. His kindness and attention truly stood out.
We also really enjoyed visiting the Port Lucaya Marketplace, which was just a one-minute walk from the hotel. The hotel even offered us complimentary golf cart rides to get there, which was a nice touch. The marketplace felt like a charming, colorful little town fil
It felt like a waste of space having only one buffet restaurant available. On Monday night, the same restaurant operated as à la carte, and they offered a sirloin steak with a $25 surcharge, which was not previously disclosed. My husband was upset about this, but the staff handled it well and kindly offered the steaks at no extra charge.
Desserts were not very good, and the drinks were just okay. There were no regular shows or entertainment during our stay, but they did host a karaoke night—the DJ was very funny and created a fun, upbeat atmosphere that we really enjoyed. The staff also explained that the hotel is undergoing renovations and, once completed, will feature shows, a casino, and a water park.
A special thank you to Bernard, who went out of his way to take care of my youngest child by always helping us order chicken tenders, which were not available at the buffet. His kindness and attention truly stood out.
We also really enjoyed visiting the Port Lucaya Marketplace, which was just a one-minute walk from the hotel. The hotel even offered us complimentary golf cart rides to get there, which was a nice touch. The marketplace felt like a charming, colorful little town fil
Liuba
The beach is beautiful, and the staff is friendly. The food was decent but with very limited options. The hotel felt almost empty, with only a few guests, yet the service was still quite slow. I didn’t mind too much since we were on a family vacation, but the staff could have been more attentive.
It felt like a waste of space having only one buffet restaurant available. On Monday night, the same restaurant operated as à la carte, and they offered a sirloin steak with a $25 surcharge, which was not previously disclosed. My husband was upset about this, but the staff handled it well and kindly offered the steaks at no extra charge.
Desserts were not very good, and the drinks were just okay. There were no regular shows or entertainment during our stay, but they did host a karaoke night—the DJ was very funny and created a fun, upbeat atmosphere that we really enjoyed. The staff also explained that the hotel is undergoing renovations and, once completed, will feature shows, a casino, and a water park.
A special thank you to Bernard, who went out of his way to take care of my youngest child by always helping us order chicken tenders, which were not available at the buffet. His kindness and attention truly stood out.
We also really enjoyed visiting the Port Lucaya Marketplace, which was just a one-minute walk from the hotel. The hotel even offered us complimentary golf cart rides to get there, which was a nice touch. The marketplace felt like a charming, colorful little town fil
It felt like a waste of space having only one buffet restaurant available. On Monday night, the same restaurant operated as à la carte, and they offered a sirloin steak with a $25 surcharge, which was not previously disclosed. My husband was upset about this, but the staff handled it well and kindly offered the steaks at no extra charge.
Desserts were not very good, and the drinks were just okay. There were no regular shows or entertainment during our stay, but they did host a karaoke night—the DJ was very funny and created a fun, upbeat atmosphere that we really enjoyed. The staff also explained that the hotel is undergoing renovations and, once completed, will feature shows, a casino, and a water park.
A special thank you to Bernard, who went out of his way to take care of my youngest child by always helping us order chicken tenders, which were not available at the buffet. His kindness and attention truly stood out.
We also really enjoyed visiting the Port Lucaya Marketplace, which was just a one-minute walk from the hotel. The hotel even offered us complimentary golf cart rides to get there, which was a nice touch. The marketplace felt like a charming, colorful little town fil
Daniel
The property was great!
Rafael
Gran Lucayan
Overall, my stay was okay. The hotel is all-inclusive, which is convenient, but the service could definitely be better. The staff wasn’t rude, but they also weren’t friendly — more indifferent than anything else.
One morning at breakfast, I waited for about a minute before the staff member (who was on her phone) even acknowledged me. The food was just okay, nothing to rave about. The kitchen and bar service also lacked warmth — one of the bartenders seemed irritated anytime someone approached, which made it uncomfortable.
If you’re looking for an all-inclusive option in Freeport, this place might work. Just don’t expect standout service or exceptional food. It gets the job done, but not much more than that.
One morning at breakfast, I waited for about a minute before the staff member (who was on her phone) even acknowledged me. The food was just okay, nothing to rave about. The kitchen and bar service also lacked warmth — one of the bartenders seemed irritated anytime someone approached, which made it uncomfortable.
If you’re looking for an all-inclusive option in Freeport, this place might work. Just don’t expect standout service or exceptional food. It gets the job done, but not much more than that.
Martis
Evewss nice but the some of the services was bad no communication no tour buses same food every day
Steve
Recommend Lighthouse Pointe
The Hotel provided great service and was very hospitable. The breakfasts were terrific and the nightly buffet was decent.
HUnter
The property is an all inclusive but they have no customer service skills. The property is run down and the rooms are in poor shape with mold problem. Property was so bad I left and found another place to stay after my first night. Tried calling Expedia to get my money back with no results. The picture online of the resort must be 20 years go . DONT STAY here !!
Cheryl
The staff was very friendly and kind. Very relaxing stay.
Cynthia
This property was extremely quite, very accessible (a 5 ontute walk) to the market for shopping, bars and food. If you did not want to walk the bell hop will take you in the golf cart and pick you back up.
Brian
The pool area is amazing. I dont know why were not many guests, but was great, we felt all the place was for us.
Antoinette
It was convenient located. However not much activities.
Mark
The property was nice but some of the staff were not as engaged
Manuel
The bottom of the pool needs to be completely repaired, it is in very bad condition, everything else is very good
Khristipher
The staff was amazing. The food times were very off (like not being open at noon for lunch) and the food was very bland.
Robin
I want to give a shout out to everyone who worked in the restaurants and bar. I am sorry that I can't remember everyone's names. You are all such lovely people who always went out of their way to make our stay happy.
Thank you!!!!!!
Thank you!!!!!!
Daniel
All was very good and nice people
Maria
Beach 10/10
Cleanliness 10/10
Food 1/10 (for an all inclusive resort)
Location is good only 15m to airport and walking distance to local market though it’s hardly ever opened.
The rooms were outdated but I can live with that. The AC was down almost all day one out of my three day stayed, I can understand things can go wrong but the wifi hardly worked.
If you are a vegan don’t come here you will have nothing to eat. If you are a vegetarian hardly any food you can have some greens.
This is the worst food experience I ever had as far an all inclusive resort. The hotel was almost empty. For lunch we have either burgers, salad (which was flavorless greens and some tomatoes in there) no olive oil, boneless wings. Limited options. Very little hours.
No variety at all. One of my dinners was some seasoned rice, fried whole fish with head and everything, jerk chicken (with bones and skin), roasted potatoes wedges and steamed tomatoes with zucchini, I think it was. Same desserts every night, they were ok, chocolate cake, homemade cheesecake and fresh fruits, grapes, strawberries and cantaloupe. That’s about it.
No night shows or beach entertainment.
The beach is beautiful, but that has nothing to do with the resort. Calm, crystal clear water.
I wouldn’t come back to this particular resort.
The market people will try to take advantage of the tourists, so be aware, I paid u$15 for a kids tee shirt that was only u$10. Safe town.
Cleanliness 10/10
Food 1/10 (for an all inclusive resort)
Location is good only 15m to airport and walking distance to local market though it’s hardly ever opened.
The rooms were outdated but I can live with that. The AC was down almost all day one out of my three day stayed, I can understand things can go wrong but the wifi hardly worked.
If you are a vegan don’t come here you will have nothing to eat. If you are a vegetarian hardly any food you can have some greens.
This is the worst food experience I ever had as far an all inclusive resort. The hotel was almost empty. For lunch we have either burgers, salad (which was flavorless greens and some tomatoes in there) no olive oil, boneless wings. Limited options. Very little hours.
No variety at all. One of my dinners was some seasoned rice, fried whole fish with head and everything, jerk chicken (with bones and skin), roasted potatoes wedges and steamed tomatoes with zucchini, I think it was. Same desserts every night, they were ok, chocolate cake, homemade cheesecake and fresh fruits, grapes, strawberries and cantaloupe. That’s about it.
No night shows or beach entertainment.
The beach is beautiful, but that has nothing to do with the resort. Calm, crystal clear water.
I wouldn’t come back to this particular resort.
The market people will try to take advantage of the tourists, so be aware, I paid u$15 for a kids tee shirt that was only u$10. Safe town.
James
Property next too market. Staff made you feel like family. Different varieties of food daily. Wavy poolside food was awesome. Awesome hamburgers made to order. Pizza bar was also awesome. We fell in love with the resort..Thanks for a awesome anniversary vacation.
Charles
Great relaxing place
Sue Ann
Great property, friendly people, very relaxing
Mikkie
This resort is not worth the money. An incidental fee is charged in advance, and they don't refund it even if there is no damage to the room. If you check out early, it is impossible to get a refund for the nights not stayed. Contacting the resort by their email will get you NO response. No help by phone. We checked out a day early and are still waiting for the refund after being told it wouldn't be a problem. AC was down 3 of the 5 nights we stayed. All-inclusive was a waste of money. Limited food selection, limited hours for eating and alcohol seemed to be watered down. The swimming pool was taken over by a couple of hundred birds and you couldn't smell chlorine in the pool. Fecal matter from the birds was on all the lounge chairs. Ocean and pool side. Staff only seemed interested in serving you if you tipped them. Stay away. Don't go to the Bahamas. Most all the resorts are closed from the hurricane years ago. If you want a library quiet resort with nothing to do this is for you. NO music, NO entertainment. I will say the lady at the Golf counter was excellent and the beach was beautiful. This was suppose to be a very special trip and ended up being far from that.
Anthony
I like the food
Terri
The Hotel is on a beautiful beach & located across from Port Lucaya Marketplace.
Ada
The price we paid per night was expensive compared to the services offered and the lack of variety and quality of food as well as the shortage of alcohol in the drinks.
Jennifer
Perfect Vacation!
Don't go by other reviews on here. There is nothing wrong with this place! For the price it's unbeatable. I guess everyone wants their resort to be exactly like Baha Mar for $3,000 a night...but want to pay only $300 a night...and then complain about it.
Antonio
Food is terrible. Could not be worse.
Copeland
Pros: the food is excellent and the beach is gorgeous, even on windy days that i experienced
Cons: the hotel is showing its age the ATM machine was down
Cons: the hotel is showing its age the ATM machine was down
James
Other reviews have criticized the food but we found the quality excellent. The dining options are limited but we knew that it would be buffet style. The staff is very friendly and helpful. The resort is needs some TLC but most places beat by sun and salt do. We would definitely stay there again.
DANIEL GORDON
Liked beach and “potential” of resort. Food was very limited. Pizza restaurant was closed on Sunday and Monday. Sunday brunch was not an option for all-inclusive members. So on Sunday, only option was pay $45 for brunch or settle for pool bar limited menu. Service was very slow. Grounds need much work. WiFi was very limited. Room was clean and was best part of resort. Week stay was just “ok” but definitely not what we were expecting.
Honey Rose
The hotel was outdated. Our room AC was not working properly it was not cooling down. Over price and you dont get enough option for dining and a small selection of food item.need some entertainment or some kind of activities. Honestly i wont stay more than 1 night there nothing for me to do there. The staff otherwise was nice and friendly.
Kristina
Everyone was so nice and helpful. The food was amazing and there was plenty to do as well.
James Scott
Doing very well considering the hurricanes. The staff did an amazing job.
Adrian
We really enjoyed our stay at Lighthouse Pointe. Great and very quiet location with a wonderful beach. All amenities in the resort are very close . Very good service with wonderful people.Thank you for a great vacation !
Jason
Staff here are the best.
Deborah
We had a wonderful stay at Lighthouse Point, The staff was great and helpful The grounds ( Beach, Pool area patios etc.) were all clean and lovely. The resort is amazing for the value you get for an all inclusive. Food was good; buffet on some days and off the menu on others. I had the best grilled Mahi Mahi ever!
I believe we will be back
I believe we will be back
dwight
Everything is good but the facility looks underutilized and I heard it is owned by the government and is for sale. The staff is great and the place is kept clean with good service. They used to have Hobie Cat small sailboats. I wish they had them again.
Heather
Beautiful beach and pool. Nice rooms. Staff was amazing. Good food and great drinks. Property is well maintained. Loved our stay and will definitely come back and will recommend to others!
Deb
Excellent stay! It’s not “luxury” but it is simple and exactly what was expected. Would definitely stay again!
Elizabeth
The food was good and staff was polite.
Sherley
It was very quiet, beautiful and location
Nathan Gerald
Close access to beach & very friendly staff.
Ryan
Beautiful property but the all.invlusive option was pretty poor. Very few options, they closed things for private parties and left no other options for people staying there. The location was nice and clean but the all inclusive addition was a waste, save your money and go out to eat off property.
Sherry
The food was really lacking. People visiting an oceanfront “retreat” want lots of seafood choices, not meatloaf, ribs, etc. breakfast was pretty much the same every day. The food was good but we were disappointed by the options.
Daniel
The staff was amazing but the front desk could do much better in directing guests and informing them about all the amenities and property. The Housekeeping Crew did an excellent job. For a bit dated facility, the interior was spotless for our stay. I agree with other reviews that mentioned all inclusive being a bit confusing. I wasn't real happy about wearing a wrist band for 5 days as an all inclusive guest. Especially when they cost $100 if removed and lost. No clue what the point of signing receipts for everything is unless they track inventory. All in all, complaints are minor and the overall stay was excellent.
Jainan
Amazing experience, the kids love it.
Heather
Our stay in the Bahamas was nothing short of perfection. Secluded, serene, and absolutely breathtaking, it was exactly the kind of escape we needed. From the moment we arrived, we were surrounded by crystal-clear waters, soft white sand, and the peaceful quiet that only comes from being truly away from it all.
The privacy was unmatched—we felt like we had our own little slice of paradise. Whether it was lounging by the water, taking in the stunning views, or simply enjoying the tranquility, every moment was pure bliss. The accommodations were beautiful, the service was warm and welcoming, and the experience was unforgettable.
If you’re looking for a getaway where you can truly unwind and disconnect, this is the place. We already can’t wait to go back!
The privacy was unmatched—we felt like we had our own little slice of paradise. Whether it was lounging by the water, taking in the stunning views, or simply enjoying the tranquility, every moment was pure bliss. The accommodations were beautiful, the service was warm and welcoming, and the experience was unforgettable.
If you’re looking for a getaway where you can truly unwind and disconnect, this is the place. We already can’t wait to go back!
James
The resort is a bit shaggy due to the depressed conditions in Freeport following Hurricane Dorene and Covid, however it's absolutely charming due to the friendly nature of the staff
The surrounding area is beautiful and the beach is pristine. The fresh seafood served at the hotel and adjacent restaurants is wonderful.
This was our first trip to Freeport but we will definitely be back (probably later this year) and, if so, we'll definitely stay at the Lighthouse.
The surrounding area is beautiful and the beach is pristine. The fresh seafood served at the hotel and adjacent restaurants is wonderful.
This was our first trip to Freeport but we will definitely be back (probably later this year) and, if so, we'll definitely stay at the Lighthouse.
Scott
Nicest place to stay in this area as it is right on the beach.
Ronald Jeffrey
We had a great time. The resort is older but still nice. Food was great and staff was phenomenal. We will definitely return.
Bradford
Very nice relaxed atmosphere. Staff was amazing. Could use a better dining experience or more variety.
TATIA
Was amazing experience!!!!
We as a family we enjoyed!!!
We as a family we enjoyed!!!
maria
spectacular hotel, wonderful beach, impeccable service
Kirstie pearson
Relaxation
Beautiful views, very chilled. Friendly staff
Matt
Great location and beach
Theresa
The pool and beach are amazing
Jasmine
I enjoy my stayed
Thomas
Great beach access, good value overall. Staff was very friendly. Concierge was very very helpful.
Problem with ATM on property and \"security\" person who blamed the guests for it not working properly.
Problem with ATM on property and \"security\" person who blamed the guests for it not working properly.
Renay
The staff was very accommodating and polite. I enjoyed the activities that the resort had to offer as well as the local foods and shops. I highly recommend this location and I cannot wait to come back.
Nina
This place should have 5 stars! Don’t listen to the negative reviews. The staff are always friendly and accommodating. We got our toothpaste confiscated by TSA and a horrible layover delay. The start behind the counter provided us with toothpaste at our door before we even finished checking in. The food was fresh and different every night for dinner. The resort itself is quiet and empty to my preference. Since the sun sets around 5:30 in December, by the time you shower and eat dinner, depending on how long that takes, there is not much happening in terms of night life. There was one night of karaoke which was fun. If you prefer a lively resort at night, look elsewhere. If you want to relax then this is the right choice. I would come back for a relaxing quick stay any time.
John
Very relaxing
VELMA
One of the best place for vacation and quiet and the food was the best they have so much of different variety of food from breakfast, lunch and dinner was my favorite. The staff was amazing and very helpful with everything we needed because we travel as a group of 5 adults.
Lesley
The hotel staff were all really nice and accommodating. All that i interacted with were lovely and willing to help.
Paul
Great views and good food and service
Jan
There were 4 of us in my party and we all agreed there was nothing bad to say about our stay. The property was beautiful and the staff went above and beyond. Every staff member we encountered made us feel welcomed and were great fun to be around. Food was excellent as well!! Would definitely go back again.
Milagros
The rooms had a strong mildew smell and felt super humid and were outdated. The A/C in the room wasn’t working properly so you either froze or felt super humid that even the carpet felt wet. Beautiful beach and pool area despite the birds pooping in the pool. Some staff was not friendly and felt like it was a chore for them to wait on you but there were also great bartenders like “Alicia” she was amazing. The spa was mildew ridden we couldn’t tolerate even walking by there to get to the gym. There was 1 restaurants which only opened for breakfast and dinner. Lunch can be ordered by the pool bar or pizza. The elevator only worked the first day and we were on the third floor so every time had to climb steps, including when we checked out a day earlier than planned with our suitcases. There’s absolutely no nightlife or entertainment only a day DJ.
Toward the end of our stay we found out the resort was sold.
Toward the end of our stay we found out the resort was sold.
Juan
Front desk clerk and manager were incompetent at finding our reservation or a solution for over 20 minutes. We had to request refund and book a hotel elsewhere.
Nikiyah
Rooms nice, food horrible was served spoiled sauce twice, chef Dwain Claire was extremely rude instead of taking the criticism and trying to doing better, the last day we took off the all inclusive package‼️‼️ the food was deplorable.
John M
The property was mostly empty due to the off-season. THe staff were very friendly and helpful. The rooms were dated, but very clean and well maintained. THe only complaint was that both elevators were out in our building, so we had to walk up stairs and carry our luggage out of our room. The food options were extremely limited - really just one choice of resturant per meal, but the food was decent for an all-inclusive. We would go again.
Tiffney
Staff
laurie
The staff at the Waves beach bar were rude. They literally chased me down after I asked for 2 diet cokes and questioned me if I was getting drinks for staff. They make you sign for everything even though it’s all inclusive. None of the restaurants were open and you could only get lunch from the beach bar. Our keys to room never worked and our air conditioning went out (they did move us to a new room). The food choices at Buffett were not great. The pictures show paddle boards and other items available at the beach but there was nothing out. But by far my biggest complaint was the staff and manager at the beach bar. They acted like it was such a big deal for them to get u a drink or food even though there was no other choice for lunch!
Security officers were great and super friendly. Front desk people were awesome.
Security officers were great and super friendly. Front desk people were awesome.
GLADYS
Property easy access to pool, beach and ocean.
Rachel Poupe
Staff were very friendly and kind-hearted. Thank you for making my autistic son’s birthday extra special! I truly appreciate it!
Lucinda
The property was amazing clean people and staff where very pleasant and nice
Ekleva
Overall the resort is nice, the beach and the pool are amazing. Only the food not so many choices almost same food every day. And the service can be little bit better.
Dorothy Ann
The location and amenities. It's the people that make it very special.
Tyronne
A group of 12 traveled with me from Louisiana thinking all inclusive. Well, unfortunately everything we wanted was limited and no alcoholic drinks we drink (Hennessy, vodka, etc) was included in all inclusive we had to pay $18 a cup for alcoholic beverages we drink. I don’t think it should have been that way. We were under the impression everything was included.
Dahsia
Details
When we first arrived the storm had knocked the power out but eventually it came back on. In our room one light was not working. When we thought it was all inclusive for everything, it wasn’t. All inclusive was only for one side apparently and not for any club on resort. All top self liquor was not included in all in clubs I’ve package so if you want Tito’s, jack Daniel’s, etc you had to pay. There was this nice restaurant off the resort but ofc it wasn’t included in the package as well so you had to pay. The stay was nice and we had a great time but I guess it’s who you go with also. The only thing was there wasn’t a lot of activities and the side we was on was so dead not a lot of people until the week days came .
Lizette
Worst service ever
JUDITH
Poor service: staff take too long to take your order and they don’t even take them correctly. I believe they need more training. Need to have a variety of food. Every thing was fried. A lot of junk food, nothing really healthy. They only offered fish once in my 5 nights. Kids didn’t like spicy food. Beach was awesome and pool’s view was wonderful. Room size and cleanliness was great.
Regina Marie
Great location with a beautiful oceanview. We were pleasantly surprised with the all inclusive option since they had a main dining room, pizza place, lobby bar and poolside snack bar. Our room was clean and the AC very cold. It was quiet for 4th of July weekend, but we were happy that the pool and beach weren’t crowded. We would definitely stay there again.
yunet
Hotel is old, one side is falling down. Rooms are clean. Beach is beautiful. Service, food and drinks not very good.
Nancy A
Very friendly staff !! Beautiful view.
Copeland
This was one of the most interesting beach resorts I’ve stayed in.
The pros: the amazing beach with white sand and clear water, infinity pool and lap pool, good food at the buffet, the free kayaking, and some very friendly staff.
The cons: the hotel is a little worn down, there isn’t a lot to do around the resort, the food at the beach bar isn’t great, and some of the folks on staff could be a little short — not rude but not friendly either.
Pro/con: there was hardly anyone at this resort! At times it was great because it offered a lot of quiet and seclusion, but it also would have been nice to have more people to meet — since it was a solo trip for me. The larger resort next to it is also totally shut down, so it gives post apocalypse vibes too lol.
Overall, this is a good, quiet resort with a great beach, however it’s showing its age and it’s evident that the area has seen better days.
The pros: the amazing beach with white sand and clear water, infinity pool and lap pool, good food at the buffet, the free kayaking, and some very friendly staff.
The cons: the hotel is a little worn down, there isn’t a lot to do around the resort, the food at the beach bar isn’t great, and some of the folks on staff could be a little short — not rude but not friendly either.
Pro/con: there was hardly anyone at this resort! At times it was great because it offered a lot of quiet and seclusion, but it also would have been nice to have more people to meet — since it was a solo trip for me. The larger resort next to it is also totally shut down, so it gives post apocalypse vibes too lol.
Overall, this is a good, quiet resort with a great beach, however it’s showing its age and it’s evident that the area has seen better days.
Ebon
Overall a very good experience. The staff was great and I felt that everyone from front desk to concierge to room attendants were exceptional. Food was also solid for an all inclusive resort. The rooms could use a bit of a touch up with fresh paint and new carpets. Pool and beach area are quiet and relaxing. For the first few days we really felt like we had our own private beach.
Ebony
Beautiful
karen
This place is FABULOUS! To anyone who's never been here before you are in for a spectacular experience. when we stepped on the property, It was more than we had ever expected and more. The beaches are phenomenal. Very white sands. The water is gorgeous, clear, and warm. And the pool is immaculate. The Jacuzzi is fabulous late night. They have kayaks and paddle boards available for use. And the food is extraordinary, delicious, so fresh and the chef will accommodate most special requests. Last but not least we have to mention the wonderful staff here at this resort. We were treated like Kings and Queens. I have traveled a lot and have never come across a friendlier, happier, most respectful and helpful staff. Everything and anything we needed was taken care of swiftly and we were always checked up on. We stayed 9 days but never wanted to leave. We are definitely coming back- soon gang, thanks to all of you:
floyd,
candera
bernard
angie
bobbie
kevin
cadeisha
keenan
alicia
alphanza
marion
raphael
Love from Debbie And Karen
floyd,
candera
bernard
angie
bobbie
kevin
cadeisha
keenan
alicia
alphanza
marion
raphael
Love from Debbie And Karen
Deborah
Stay Away: A Hotel from Hell
If I could give this hotel zero stars, I would. My recent stay at Lighthouse Pointe at Grand Lucayan Resort was an absolute nightmare, and I wouldn't wish it upon my worst enemy.
Let's start with the rooms. We booked three rooms for our group, and each one was a disaster in its own right. In the first room, we were greeted by a half-naked man who seemed just as surprised to see us as we were to see him. It was a clear violation of privacy and left us feeling incredibly uncomfortable.
In the second room, the air conditioning and shower were both non-functional. We might as well have been sleeping in a sauna, and the bathroom experience was like standing under a faucet stuck on scalding hot, with no relief in sight. And as if that weren't enough, we encountered the same issues in another room. It was like playing a cruel game of musical chairs with our accommodations.
But the pièce de résistance? A cockroach. Yes, you read that correctly. One of the rooms was infested with cockroaches, and despite multiple complaints to the cleaning staff, they left the unwelcome guest to roam freely throughout our entire stay. It was utterly disgusting and unacceptable.
And let's not forget about the all-inclusive debacle. This hotel advertised itself as \"all-inclusive,\" but in reality, there were only three sad excuses for meals available, each lacking any semblance of flavor. It was like eating cardboard with a side of disappointment.
If I could give this hotel zero stars, I would. My recent stay at Lighthouse Pointe at Grand Lucayan Resort was an absolute nightmare, and I wouldn't wish it upon my worst enemy.
Let's start with the rooms. We booked three rooms for our group, and each one was a disaster in its own right. In the first room, we were greeted by a half-naked man who seemed just as surprised to see us as we were to see him. It was a clear violation of privacy and left us feeling incredibly uncomfortable.
In the second room, the air conditioning and shower were both non-functional. We might as well have been sleeping in a sauna, and the bathroom experience was like standing under a faucet stuck on scalding hot, with no relief in sight. And as if that weren't enough, we encountered the same issues in another room. It was like playing a cruel game of musical chairs with our accommodations.
But the pièce de résistance? A cockroach. Yes, you read that correctly. One of the rooms was infested with cockroaches, and despite multiple complaints to the cleaning staff, they left the unwelcome guest to roam freely throughout our entire stay. It was utterly disgusting and unacceptable.
And let's not forget about the all-inclusive debacle. This hotel advertised itself as \"all-inclusive,\" but in reality, there were only three sad excuses for meals available, each lacking any semblance of flavor. It was like eating cardboard with a side of disappointment.
Roberto
In 3 nights we have 4 rooms , every thing is broken
Rick
Floyd and Moose made our trip. The whole staff was amazing! Definitely going back soon!
Herbert
It was a beautiful facility, great staff and a much needed relaxed getaway. Also enjoyed meeting the friendly locals at the market.
Bruce
It is a beautiful hotel.
Kathy
The people that work there were the nicest ever!
John
Great service by all employees
brian
The property was very good. They have adjacent buildings that were not open due to the hurricane back in 2019. Dining was limited.
Darunee
Staff was very friendly. Food choices were good.
David
very nice ocean view, pool, grounds. very quiet and relaxing. The staff was very helpful and friendly. We plan to return here later this year.
Ernesto
This “All inclusive” hotel is a waste of time and money. Same menu for the 4 days ! Mattresses quality terrible ! Air conditioning set to a specific temperature that can’t be change. Pastries from bakery “old” and the liquor terrible. Have of the hotel rooms still with signs of the storm ! Not recommended at all. Staff was nice at least and very friendly!
Uran
Overall ok
Buffet choices needs to be different every day!
Dinner buffet was exactly the same every night and breakfast choices were exactly the same every morning, not even a tray different day to day!
Buffet choices needs to be different every day!
Dinner buffet was exactly the same every night and breakfast choices were exactly the same every morning, not even a tray different day to day!
Simona
Very limited dining. For the all inclusive price we paid there wasn't any food choices. Pretty much same food choices every day all week long. Huge disappointment.
No night life.
The pool was beautiful, but the water was cold, so nobody was using it.
Staff was friendly.
The gym area was great.
No night life.
The pool was beautiful, but the water was cold, so nobody was using it.
Staff was friendly.
The gym area was great.
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