Flamingo Bay Hotel & Marina

10/10

Exceptional

14 Jul 2026

Felice Renee

The Room Attendant and Houseman that serviced my room 312 were exceptional, he helped me take my luggage to the room. The only thing that was disappointing was there is no elevator in the hotel, and it has 3 or 4 floors of stairs. I didn't see any food and beverage. It was well kept and I felt safe in the environment. Will definitely visit again!

Friends_and_family Family

4/10

Poor

08 Jul 2026

Paul

Couldn’t get anything on TV, internet was shady and hotel looked to be from the 80’s. July 2026 Go to Pelican Bay

Partner

4/10

Poor

02 Jul 2026

Dwain

The Flamingo Hotel is equivalent of an older Motel 6. The only thing done to the building looks like a coat of paint approximately 6 years ago.
Let's start with the free Wi-Fi that is only available in the main office. When the office closes at 8pm and you need to use the Wi-Fi you have to sit on the ground outside in the parking lot as they do not even provide benches to sit on. No ice machines and it would be easier pulling your own wisdom teeth than it is to get someone to help you. They send you to the security person located in the parking lot across the street for anything you need. Towels, ice, directions. Getting that person to acknowledge you depends on how they are doing on candy crush or whatever phone game they always seem to be playing. Only 1 towel per person per day if you are lucky. Window units do not keep the room cool and leak water all over the sidewalk in front of your door. Ceiling fans do not work. You can see light coming from 3 sides of the room door with a gap big enough we could actually see people as they walked by. Bathroom sink does not drain. The swimming pool / lazy river does not function as they do not use the pumps to move the water, and the water was hotter than the ambient air temp. The beach could be very beautiful, but they do not maintain it. The only thing we found that was up to snuff was the water taxi to Lucaya Market. Very poor management overall. The employes need to be trained in the service and hospitality industry.

Partner

10/10

Exceptional

30 Jun 2026

Jessica

The property amenities are perfect. You have beach with a restaurant and tiki huts, a swimming pool with a lazy river, a slide and a swim up bar. The staff is so nice.

Partner

6/10

Pleasant

27 Jun 2026

Jean

While the nearby beach and pool are nice, and the breakfast at the restaurant was good, the room was definitely only good for a place to sleep a reasonably decent amount of time. A coffee machine but no coffee (and none of the accompanying items for coffee.) One small wine glass, no other cups of any kind. Some of the lights didn't work. Only one TV channel would work. And the gift shop was under construction so no bottles water, no vending machine for soft drinks.

Friends

8/10

Excellent

27 Jun 2026

Shantal

My only issue was the internet connection in the rooms on the 3rd floor, the internet wasn't picking up in the rooms other than that it was amazing I enjoyed my stay am planning my next stay very soon

Family_with_children

8/10

Excellent

11 Jun 2026

Heather

All about location, access to beach, ferry to Port Lucaya, pool bar and the people. Accommodated my request for larger table and chair in room as I do puzzles. A few inconveniences - no hair dryer or iron in room (I bring my own), late delivery of bath towels some days, delays getting clean beach towel, limited front desk hours. No one present when posted staff would be during my time to check out. Love Freeport!

Friends_and_family Friends

2/10

Poor

11 Jun 2026

Ken

Bathroom was under construction
No linen or pillows on the bed
A/C didn't work
I called the front desk to complain but no one answered
I left emeditly and had to sleep in my car
I want a total refund

Self

4/10

Poor

10 Jun 2026

Alexis

This is a very ran down property that they use to get timeshare presentations out and show you the resort across the parking lot. If you were only going to be there to sleep, it will do the job, but like the water doesn’t get hot for showers, the fridge in the room doesn’t work, staff rarely available. It’s not communicated that many things are cash only as well for towel deposits and such.

Family_with_children

8/10

Excellent

19 May 2026

Lakyle

my room was clean. My towels were fluffy. The bed was comfortable. There was no smart TV. The telephone inside the room did not work and there was no Wi-Fi in the room but other than that it was very quiet. The air condition was cold and I had a pleasant time there check-in was a breeze, and the staff were very friendly and helpful.

Self

8/10

Excellent

19 May 2026

Dave

The property was basic but for the price it was great. Bonus being able to use the facilities at their sister property across the street. Pool bar was cool set up like a grotto. Bartender there was excellent!

Friends

10/10

Exceptional

15 May 2026

Rosemary

Wonderful place, great people, awesome experience.!.!.

Self

8/10

Excellent

06 May 2026

Bradley

Beautiful place in a beautiful part of the world. Staff were very friendly and helpful. I would highly recommend this place to anyone.

Lack on an elevator hurts when you’re on the top floor and the 4pm check in makes life very difficult if your long flight gets you there at 10am

Self

10/10

Exceptional

29 Apr 2026

Jamey

The rooms are very clean and only a two minute walk to ferry and beach

Self

6/10

Pleasant

19 Apr 2026

david

Wrong room when we checked in no silverware in room room needs upgraded lizard came in under door that big of a gap

Partner

6/10

Pleasant

30 Mar 2026

Candace

Good bar, terrible hours (closed by 5pm). Restaurant undercooked EVERYTHING! I tried eating there twice and sent back the food both times. The room was run down and the beds were uncomfortable (could feel springs). The Taino beach resort pool was nice but no tubes were provided for the lazy river. There was no convenience store on the beach at all, had to ride ferry and wait an hour to buy anything. No supermarket even at Port Lucaya so groceries are out of the question. The whole place looks delapidated and forgotten

Self

10/10

Exceptional

26 Mar 2026

Marvin

Great place

Self

8/10

Excellent

18 Mar 2026

Darrin joseph

The staff is amazing! Especially Patrice and the crew at the open-air restaurant near the beach. Food was always delicious, fresh and plentiful. If you want a relaxing, walk to whatever property this is it. 5 mins to beach or pool, same with the restaurant and a minute walk to the ferry to take you up the channel (6 mins) to downtown restaurants, bars , entertainment and shops.

Self

8/10

Excellent

28 Feb 2026

Heather

All about location! Front desk was accommodating with room request at checkin. Room is basic and spacious especially for 1. Had a half frig, microwave and coffee pot. Access to Taino Beach Resort and water taxi to Port Lucaya also pluses.

Self

2/10

Poor

18 Feb 2026

Carla

Disgusting rooms. Pool didn’t work. Outdated and old

8/10

Excellent

17 Feb 2026

Tatiana

Yes

6/10

Pleasant

16 Feb 2026

Patricia

Lack a few things, WiFi, employees at front desk. No store/gift shop.

4/10

Poor

16 Feb 2026

John

Pillows on the bed were flat like nothing there, very thin sheets no blankets , no toilet paper holder , ceiling fan didn’t work, light did but not fan. To go eat you have to take a boat shuttle to an area about 10 mins away. Boat runs every hour but not always on time. No breakfast place that I’m aware of.

Business

8/10

Excellent

15 Feb 2026

Clarice

The room was clean, the front office staff was very hospitable. The Ferry ride was the best experience for us.

Business_and_leisure Family

2/10

Poor

14 Feb 2026

Thomas Emery

Room was old and smelled moldy. Cracks in door that let sunlight through. Pool was drained. Restaurant closed very early. Beach was alright. Stayed one night and moved location.

Leisure Self

2/10

Poor

13 Feb 2026

James

It was poor and horrible

Business_and_leisure Self

10/10

Exceptional

12 Feb 2026

Hassan

Clean room, nothing glamorous but access to beach and amenities were absolutely amazing. I would recommend

2/10

Poor

09 Feb 2026

Miles

No functioning light bulb in the room.
TV didn’t work
WiFi didn’t work (and if it did, the password was only available at check in (which was locked up).
Lobby was locked.
No one to check me in, received a key from a security guard, who I only found by luck.
Room was freezing. No heater.
Bed was two sheets and two pillows. No duvet, no blanket. Security guard found me a blanket and I slept in my clothes.
No bottled water.

Should I go on?

For the love of God, please don’t stay here.

Business Self

6/10

Pleasant

08 Feb 2026

Ross

Thanks. Served gthe purpose of being close to where I needed to be for a week. Two nights but nothing to say but convenient. Run down, noisy, few utensils and shower barely worked.

Friends_and_family Friends

6/10

Pleasant

02 Feb 2026

Kevin

Room was in good condition. Hotel staff was excellent. The rooms need ironing boards and irons.

10/10

Exceptional

17 Jan 2026

Keith

Courteous staff, great location, great view, room had essential

Leisure Partner

6/10

Pleasant

08 Jan 2026

Joel

It’s a drive to the bar but the whole experience wasn’t good or bad it was just alright

Business Self

8/10

Excellent

05 Jan 2026

Zuzana

The hotel itself is a bit old but is part of a big resort that has beautiful beach that wasn't crowded. Staff at the Flamingo is doing all possible to meet your needs and kept my room clean, changed towels daily. Boat service to the town provided. I had a great time there.

Leisure Self

8/10

Excellent

28 Dec 2025

Ducarmel

Room was okay but the pool was amazing

8/10

Excellent

10 Dec 2025

Renea

Room needed proper upgrading.

Leisure Self

6/10

Pleasant

02 Dec 2025

Gwendolyn

Staff very friendly and helpful. Need towel racks in the bathroom, water stands in the shower no bars to hold on in shower

Leisure Friends

6/10

Pleasant

02 Dec 2025

tianna

The room could of been kept better

4/10

Poor

08 Nov 2025

Wanda

Old hotel run down

6/10

Pleasant

07 Nov 2025

Nicholas

There was an issue with the Wi-Fi. That didn’t allow you to access it in the room. Aside from that you can’t beat the price.

4/10

Poor

20 Oct 2025

Charlene Monique

The property has so much potential it is very outdated it does not have a generator, the ac Units are old and noisy. The owners are not pouring into this property at all.

Business Family

8/10

Excellent

20 Oct 2025

Roxanne

Like I said when I submitted my first review. They need to notify customers about the lack of WiFi in some rooms. My ceiling fan did not work and the glass globe was broken to the ceiling fan/light combo. I removed the glass globe to it as I was afraid the glass or glass pieces was going to fall on the bed.
Overall nice place to stay.

Leisure Self

10/10

Exceptional

01 Oct 2025

Latoya

Great stay would recommend

Leisure Self

10/10

Exceptional

18 Sep 2025

Sandy

Nice place to enjoy...

Leisure Self

2/10

Poor

12 Sep 2025

Phyllis

Hotel need a lot of work. The bathroom was not up to par toilet was flushing for a good 2 to 3 mins. I thought it was going to over flow. I ended up leaving and booked at a different location. I will never go here again.

Self

8/10

Excellent

02 Sep 2025

fernando

Vaery basic but clean. Nice pool close to very beautiful beach and ferry to straw market

Leisure Partner

6/10

Pleasant

01 Sep 2025

John

The shower was in very poor state with its faucet. The shelves were about to fall, and the door knob didnt seem to work correctly. The pillows were terrible also. But it was clean and bug free, with a good working air conditioner.

Leisure Partner

8/10

Excellent

24 Aug 2025

Emilio

Ok

Business Self

6/10

Pleasant

09 Aug 2025

Colette

Room was shown as stated but there were no towels or pillow cases on pillows upon arrival. Staff corrected this upon my request.

Leisure Self

2/10

Poor

06 Aug 2025

Cheryl

While on booked with you guy I didn’t know that only four was allowed to stay in a double bed room so I was told that I needed to rent a additional room on my aspens 😡and it was two adult and three kids that was on my stay

10/10

Exceptional

12 Jul 2025

Scott

We love staying at Flamingo Bay. The people are friendly and the Units are clean. It is definitely a \"no frills\" experience but you have access to the lazy river, \"grotto Bar\" and a nice restaurant on the beach. We will visit again.

Business Family

10/10

Exceptional

30 Jun 2025

Tristan

Excellent with amazing staff. 13/10

Leisure Family_with_children

2/10

Poor

25 Jun 2025

Antonett

Nothing was unique about this place. The place is poorly kept. From microwave to toaster rusty and filthy. Ice machines never worked. Had to climb three flights of stairs with luggage.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Ramanda

From we arrived the front desk host was pleasant and was very knowledgeable about the island. The pool was amazing and the bartender at the swim up bar (Alfy) was awesome. He made us feel right at home. This place exceeded all my expectations I will be back.

Leisure Partner

8/10

Excellent

10 May 2025

Jackiemae

love the pool.

Leisure Friends

10/10

Exceptional

01 May 2025

Pearlane

Love the room. Access to the hotel was a big plus. The food at the restaurant was far above my expectations.

Leisure Self

10/10

Exceptional

24 Apr 2025

Sandy

Quiet but at the ocean and a wonderful pool/bar

Leisure Self

10/10

Exceptional

07 Apr 2025

Robert

Great place! Great staff.. beautiful beach fun pool for kids! Swim up bar! Awesome week, good price

Leisure Family_with_children

6/10

Pleasant

04 Apr 2025

Delavoe

Power turned off at a certain point late into the night and didnt turn back on til around 5 or 6. We also had the cleaning crew knocking on our doors at around 9:20. Checkout it supposedly at 10 and we didnt ask for a wakeup call either. It would be great if they could give their staff a list of what rooms have been checked out.

Leisure Partner

2/10

Poor

31 Mar 2025

shanette

This property is HORRIBLE!! Front desk staff is rude as ever!! I walked in the lobby and it smelled like molded wood that they tried to cover up with air fresheners. There isn’t any WiFi that can reach your room only downstairs at the lobby which might explain why they’re always in their phones. I came for a quick stay and the lady that claimed she needed to speak with me only kept complaining I couldn’t booked an excursion because I didn’t have time! IT MY TRIP! I had numerous issues with the staff. They claimed my room was ready came in no towels or anything. They have no iron boards, blow dryers dressers nothing in the room. Waited 1 1/2hr for towel and a wash cloth to take a shower. Walked around the corner the back to find the housekeeping on her phone talking and laughing and when I asked for one she rudely said “I’ll be right there” and still took 20mins! In the morning at 8am I get woke up by a loud knock and her hollering housekeeping and when I said “Not right now” she still opened it with her keys and came in my room. Toilet got backed up after one single use, so I went to get a plunger from the front desk that night. In the am 8:30-9 I’m laying in bed after a shower and I hear one single loud knock and then a man opens my door claiming to be a Plumber and can clearly see me in a towel and continues to have a conversation on if I still need help with plumbing!!!I’ll never come here again, it was a horrible experience and I felt unsafe and definitely not comfortable

Leisure Friends

10/10

Exceptional

29 Mar 2025

Vercanita

Love it can wait to get back

Leisure Family

8/10

Excellent

26 Mar 2025

Shir-vonne

Didn’t like that there was no wifi in my room as I was too far away from the wifi from the lobby. Liked that I was close to the beach and that there was a restaurant.

Leisure Family

10/10

Exceptional

23 Mar 2025

Katrina

The staff and the pool area (most unique cave bar with fantastic drinks, and Alfi was awesome!) and lazy river and water slide (even fun for adults:) and the beach with natural palm umbrellas for shade, ALL AMAZING!! One of the best resorts I have been at for a reasonable price. The rooms were perfectly fine for me tho some may want to see some minor cosmetic updates. But I LOVED IT HERE!

Leisure Partner

6/10

Pleasant

17 Mar 2025

Lori

The hotel section of the property was in desperate need of renovations. Reminded me of a \"No tell, hotel\"

Leisure Partner

6/10

Pleasant

16 Mar 2025

Heather

All about location

Location is excellent. Full access to Taino Resort is great. Free ferry to Lucaya is great. Room was adequate - beds comfy, housekeeping a little lacks, knew to bring my own iron however surprised no hair dryer ( one supplied once ask for). Check in and out was easy.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Jed

Great Place

8/10

Excellent

08 Mar 2025

Verified traveler

Nice a quite, laid back. I like the option of t he ferry over to lucayan area. Enjoyed my stay overall

8/10

Excellent

06 Mar 2025

Verified traveler

The amenities

Leisure

4/10

Poor

02 Mar 2025

Edward

It appears they are not quite recovered from the hurricane of 2019. Plumbing pulling from the shower, peeling paint, not quite clean in the floor corners and wood work. No pictures on the walls, no bedspreads and air conditioning needs replacement.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Raynaud

Everything was amazing

Leisure Family

10/10

Exceptional

21 Feb 2025

Murray

All of the amenities

Leisure Friends

6/10

Pleasant

19 Feb 2025

Leland

There was not wifi in the room you had to go to the lobby.

Leisure Self

6/10

Pleasant

17 Feb 2025

Suely Karine

The amenities were nice! But the rooms at Flamingo Bay are outdated, pretty simple… they need to do some urgent remodeling there.

Leisure Family

8/10

Excellent

16 Feb 2025

Richard

The hotel location was great the amenities were very good. The front desk had me try two seperate keys and had to call maintenance. The room maintenance not so good. The grab bar in the showe was loose and came outseveral times. The whole water knoband spot moved when turned on, the drai was cloggedwith hair from previous guests, and the kitchenette light did not work. Theroom was cozy and looking over the mari a was great.the staff extremely friendly. I
The hotel could use an upgrade but still very nice

Business_and_leisure Partner

10/10

Exceptional

08 Feb 2025

Tristan

Very convenient for my stay.

Leisure Self

10/10

Exceptional

05 Feb 2025

Marsha L. Butler

Can’t wait to go back.

Leisure Self

8/10

Excellent

03 Feb 2025

Michaeliana

Liked the property. Door lock was a task to figure out, no food or drink available after a certain time cause front desk closes. However, the staff was super friendly and accommodating. Clean facilities, good price.

Shout out to the security Terry! He saved the day!

Business_and_leisure Friends

8/10

Excellent

29 Jan 2025

Laura Jane

Great Location across the bay from Lucayan Market. (they have a ferry to shuttle across).
Rooms are rather sparse (could use a towel bar in bathroom and a desk lamp)
Great staff throughout the properties.
Really liked the pool and the occasional shuttle to the grocery store.

Leisure Family

10/10

Exceptional

31 Dec 2024

Marvin

Great staff

10/10

Exceptional

29 Dec 2024

Sandy

Enjoyable place to stay

Leisure Self

4/10

Poor

28 Dec 2024

Mark

Extremely outdated, beds are atrocious some of the staff just don't care and some do.
If you come by boat and rent a slip it's nice but by land is nit worth the money.
I understand Hurricanes have come through but at least try to rebuild what you have to make it a worthy experience. Place has much potential but needs better management and grounds keepers.

Leisure Family

6/10

Pleasant

20 Nov 2024

Dan

It's near a nice beach

Business Self

8/10

Excellent

17 Nov 2024

Aedrian

Our stay was great.

Leisure Family

8/10

Excellent

11 Nov 2024

Michael

The location was excellent, including a free ferry into Lucaya Marketplace. The hotel was associated with Taino Beach Club that included use of it's huge pool and beach within walking distance. The staff was friendly and helpful. The facilities were a bit old, but the bed was comfortable.

Leisure

8/10

Excellent

30 Oct 2024

Nekia

The Marina view was awesome. The staff were nice

Leisure

10/10

Exceptional

15 Oct 2024

Gwendolyn

Everything

Leisure Self

6/10

Pleasant

05 Oct 2024

Isaiah

Good

10/10

Exceptional

07 Sep 2024

Tristan

Thumbs up

8/10

Excellent

04 Sep 2024

Tristan

Great staff , friendly and would highly recommend ..

Leisure Self

6/10

Pleasant

27 Aug 2024

Gilthoneil K

The ppol and pool bar was awesome, staff were friendly and helpful. The rooms were subpar, old and musty, hard mattresses and in dire need of an upgrade.

Business_and_leisure Family

6/10

Pleasant

13 Aug 2024

GARNETT LIVINGSTONE

Was nice enough

8/10

Excellent

13 Aug 2024

Isabel

Time well spent

10/10

Exceptional

10 Aug 2024

Azhar

The stay was wonderful, beautiful scenery, overall a very comfortable and relaxing stay.

Leisure Partner

8/10

Excellent

10 Aug 2024

Vernessa

Loved the pool features 👌

Leisure Family_with_children

6/10

Pleasant

05 Aug 2024

Celeste

It was alright

Leisure Friends

10/10

Exceptional

28 Jul 2024

Shiloh

Simple room, Great pool, close to the beach, friendly staff. Washer/dryer available. Beautiful place.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2024

Ray

Location

Leisure Family

10/10

Exceptional

24 Jul 2024

Essence Lajoia

My whole entire stay was wonderful, the pool and beach areas is beautiful and relaxing, my room was very clean, the front desk workers were very nice and helpful, the ferry to lucaya market is also wonderful for views… the only thing i disliked was that my room was on the third floor and there is no elevator.

Leisure Friends

10/10

Exceptional

20 Jul 2024

Kaaden

Good

8/10

Excellent

07 Jul 2024

Scott

The hotel staff including Terrance (dock master) and the bartenders at the Grotto bar were very friendly and very helpful. The water taxi makes visiting nearby restaurants very convenient. The rooms are clean and comfortable.

Leisure

10/10

Exceptional

29 Jun 2024

Sandy

Staff is amazing, polite and professional. If there are any questions or problems they will go out of thier way to accommodate you

Leisure Self