Name: Viva Fortuna Beach by Wyndham A Trademark All Incl
Address: Churchill Dr and Doubloon Road, Freeport, BS

4/10

Poor

20 Jul 2026

William

After a prior visit to Nassau we stayed at a resort that provided a very clean/good activity/ friendly staff. The staff in fortuna seemed to always having an attitude without provoking the individuals. Fortuna in Freeport has been needing some tlc for the last few years from the looks of it . The property has not been kept up .My wife and I had high expectations to at least be what we had experienced in Nassau. I’m not a person to leave a review and nit pick a location, but I’m only looking out for future visitors … Hopefully this helps the next traveler considering Freeport Bahamas to take this into account before going or fortuna resort to address some of the problems if not all.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jacqueline Marie

N/A

Partner

8/10

Excellent

19 Jul 2026

wilgens

He was alright

10/10

Exceptional

19 Jul 2026

Amy

We enjoyed our stay at the resort! The only thing I would let people know about are the bees in the pools area, they are very attracted to the sweetness of the drinks😅 The daily entertainment and activities are awesome! The team does a great job trying to involve and motivate the guests to participate and have fun!😁

Family_with_children

6/10

Pleasant

16 Jul 2026

Wilecia

The hotel it's packed with things to do, great staff. Great food. However the rooms are a let down, and needs renovations, upgrades etc. They are clean but you can tell that everything is old.

Family

10/10

Exceptional

15 Jul 2026

Megan lynette

The air conditioner was great and
Mickey needed

6/10

Pleasant

13 Jul 2026

Aiden

Only one dinner reservation be mindful

Friends

10/10

Exceptional

11 Jul 2026

Kevin

The staff was very knowledgeable, helpful, and accommodating. I was very pleased with my room. The overall atmosphere was excellent.

Partner

8/10

Excellent

11 Jul 2026

Carol Elaine

The staff was very friendly and the resort nice. Very much geared for families and children. Fun watching the kids on the trapeze. Food was ok at the buffet with plenty of variety.

Partner

6/10

Pleasant

08 Jul 2026

Luz Delia

The property outside of the rooms is beautiful. The rooms are in desperate need of renovations and you can see how out dated they are. The front desk is very unhelpful. We tried on several occasions asking staff members a question and the response was they didn’t know or download the viva app. The girls in the Heatwave store was more informative of things and helpful than the staff. Also, the gentleman that manned the katermeran was equally helpful. The pool was nice however they allow you to bring drinks into area and the empty cups sit on rim of pool for a long period of time before being collected which causes the bees to swarm around them. The food in the buffet is the same every day and we were unable to get reservations at the restaurants on the resort. You need to download the app to make them and we were not informed of this when we checked in. Therefore when we did there wasn’t anything available.

Family_with_children

8/10

Excellent

06 Jul 2026

Maylan

La playa necesita de más limpieza en cuanto a piedras y sargazo . Tienen que solucionar el tema de las abejas , mejorar la calidad de las habitaciones así como los productos de higiene ,los café por dios mejorarlos.El personal bien atento y sociable fue de lo que más me gustó

Family_with_children

8/10

Excellent

06 Jul 2026

Nicole R

The property though dated is kept very clean. This is my first time back after several years. Not much has changed. The staff was was nice, esp the young man whose name sound likes Ricardo! There were a lot of bees on the beach which I found to be odd. If one has allergies, walk with an Epi-pen! The stay was nice.

Partner

2/10

Poor

05 Jul 2026

Tanyka

Nothing room was not well clean ther moved us 3 different times all rooms were dirty. The hotel not well kept. Very dirty staff not helpful at all. I was very disappointed

Family

8/10

Excellent

05 Jul 2026

Bernard

Staff very friendly. Beautiful beach with an abundance of lounges and some shade. Food was plentiful with a very wide variety to choose from. The fine dining restaurants were excellent. The first room were given was not what we booked and it took 2 days for us to get the king room we had booked. The resort needs much repair and more maintenance. Our visit was off season and many rooms were being worked on. It seemed there were major repairs happening. The bar was efficient, friendly, well supplied. All in all it was a very satisfying vacation, especially for the price 😊😎

a

Friends

2/10

Poor

30 Jun 2026

Derek

Just getting to Freeport is a pain, NJ to MIA then to Freeport. Only a one hour layover on the way there (5hrs 43mins to get there). Getting back to NJ not so good. The return flights are terrible Left Freeport at 1:50 arrived in MIA at 2:40,
Had a 5 hour layover in MIA to get back to NJ. (9hrs 6 mins) plus a one hour delay Go to Nassau, bigger airport so you can get a direct flight there.
The property itself was not very clean, the rooms were very outdated and dirty. There were way too many bee's especially by the pool. There was no nightlife at all and very few and boring activities. The food was fair. When you check in you will be made to wait until 3:00 to get your room key and wait on a long line. NOT before 3:00.
I reserved an ocean view king room. When I got to the room it had 2 queen beds, went back to reception and told them I reserved an Ocean view King Room and they told me that they are \"upon availability\" and that people had checked in before me and the there weren't any available right now.
There is a small shop on site that sells snacks, aspirin, cigs, lotion, soda, water, etc,
but they close at 6:00 every night, so if you need aloe for your sunburn or you are out of cigs you are beat. REALLY 6:00
I have been to all inclusive resorts in Jamaica, Cancun and Punta Cana. and this resort is by far the worst resort I have ever been to. I would NOT recommend this resort.
I would not return to this place if I was offered a free stay and spending money to boot

Friends

4/10

Poor

29 Jun 2026

Kim

On day 2 of our vacation we had the hot water heater bust in our room and woke up to a blazing hot flood in our room.

Family_with_children

4/10

Poor

28 Jun 2026

Katherine

Generally a rundown dated resort. The rooms were the most rundown. Water stains on walls, old rusted doors, mildew spots in curtains, bathrooms that made me wish I had shower shoes. Cracked tile floors with yucky grout. Staff all seemed angry and annoyed to be there. Silly rules like one beach towel a day and had to be returned by 6 to get your ‘coupon’ to get a new one the next day. Can’t make reservations at any restaurant until you are there and have a room number but once we were there not a single reservation available. I dont really see a reason to pick this place if you are planning a vacation, it cost a fortune to get there and wasn’t any cheaper than others resorts so spend your money on something nicer

Friends_and_family Family

4/10

Poor

26 Jun 2026

MICHELE

The food was nasty and the same every day, Internet doesn’t work, We kept finding cat poop near the door all the time because there was a colony of cats—over 20 or 30 cats.

Partner

10/10

Exceptional

24 Jun 2026

Timothy

Great property! Staff members were stellar! Property was beautiful. Perfect location for lazy days on the beach!

Family

8/10

Excellent

23 Jun 2026

Charizma

We loved our stay! Friendly staff and a beautiful property. The only thing I recommend is more cultural food. We left the resort and got some really good food from a local friend

6/10

Pleasant

20 Jun 2026

Leonardo Pedro

The food some days better, some days worse. Room pillows needs replacement ASAP. Some staff needs better training on how to deal with customers. Buffet floor needs a none slippery surface, while I was there always humid and slippery. Lots of flies and birds at the main dining buffet room. Specialy annoying flies.

Self

8/10

Excellent

19 Jun 2026

Shena M

The restaurant staff were very helpful and the buffet restaurant served a variety of tasty food options. The property offered many seating areas outside on the beach and around the pool. There was inside seating as well and a bar that served drinks and snacks. Transportation was readily available to destinations on the Island.

8/10

Excellent

16 Jun 2026

Israel

Friendly staff and the air conditioner was very efficient
Need a little work on the menu and updating the rooms

Family_with_children

8/10

Excellent

16 Jun 2026

Claudia

It was nice

6/10

Pleasant

12 Jun 2026

Mortiva

The front desk stafff Deidre was great and helpful, the bellman Sanceniro was helpful. Bartenders was excellent and loved what they did. My room was okay except the air conditioning was extremely loud. It kept waking me up.

Partner

2/10

Poor

25 May 2026

Hugo

This is my first 50/50 review of a resort. I usually stay at RIU resorts since I’m a RIU member, but because I was traveling with a minor, we couldn’t stay at the RIU in the Bahamas.
The location is great only 20–25 minutes from the airport, and a taxi for two cost about $40. Check-in was pleasant, but the rooms were disappointing. My first room, 2211, looked nice at first, but paint was peeling, the bathroom smelled humid and rusty, and the balcony door was almost impossible to open. I was moved to room 1106, which had a beautiful view, but the bathroom was still falling apart, I found three cockroaches, and the AC sounded like a plane engine all night.
One major issue was privacy. After settling in with my kids, an employee opened our door without knocking to “check if everything was okay.” That was extremely unprofessional.
The beach is beautiful, though rocky in some areas. Pool and beach seating are limited unless you wake up early. Food was average with little variety, although one Dominican chef was excellent. Desserts looked good but tasted bad, and drink quality was inconsistent. Some bartenders also came across as rude or unwelcoming.
Entertainment was one of the best parts of the resort. Carlos, DJ Panda, and the team kept guests engaged and laughing all week, and Carlos’ ceviche on Thursday is a must-try.
Special thanks to Alejandra at the front desk and Marco at the buffet for their excellent service.
Overall, the resort has potential because of the locat

Family_with_children

4/10

Poor

25 May 2026

David

My wife and I visited for 4 days in May for my birthday. In the pictures the resort looks amazing but in person there’s a lot of work that needs to be done. The rooms are broken down, there’s bugs everywhere in the room, there was flys everywhere on the buffet area. First and last time visiting. Next time I will go back to my usual spot in Nassau (Rui)

Partner

8/10

Excellent

22 May 2026

Haja

The food was excellent, the water temperature and sand are great. The service was good. However They should clean the seaweeds on the shore and do something about the rocks upon entering the water not to injure people.

Family

8/10

Excellent

21 May 2026

Debra

Our room was nice with a spectacular view of the ocean, air conditioning was great our shower was nice and hot.The staff was great very friendly especially the bell hop Senardo he was always welcoming and greeted you with a friendly hello and a smile on his face. The beach was beautiful with plenty of loung chairs and palm trees. The only thing is the large rocks when you first enter the ocean then it's sandy after that. Bring swimming shoes. The bars were great and left you fill your own containers. Overall experience was a wonderful time with relaxation and fun.

Partner

10/10

Exceptional

20 May 2026

Caldeisha

Great place to stay

Partner

2/10

Poor

20 May 2026

Annie

Pros: affordability, easy to secure transportation, amazing staff, open air common spaces & dining, & plenty of shaded areas

Cons: unsafe & unhealthy conditions, room had live insects, holes & cracks in the walls, ceiling & tiles, bathroom tiles were moldy, lots of broken glass & trash on the beach, trash behind our room, most guests smoked/vaped in common areas making it hard to breath & they left their cigarettes butts everywhere, & in the main dining hall, birds would land on muffins briefly to feed

Partner

10/10

Exceptional

19 May 2026

Vivia

The staff at the bar were super kind!!! Even the buffet, the food and staff were great!!! On our last night, we went to Viva Cafe and the food and desert was really good. Our server was very attentive and keep the food coming. We enjoyed our stay!!!

Family

6/10

Pleasant

18 May 2026

Vic

In need of an update and maintenance.

Partner

4/10

Poor

18 May 2026

Kelcie

Not worth the money. Did not feel clean the entire stay. Front desk staff was not friendly upon check in, and in addition we got all the way to our room after a long day of travel to realized the staff member not only did not give us a key but our neighbors that happened to arrive at the same time did not get one either. Crazy that’s like the whole point of checking in is getting access to your room. Guest services acted like it was the end of the world trying to get a reservation at a restaurant and this was a shared experience among multiple guest we spoke with. We also requested a king bed and ended up with two doubles. Honestly besides the bar tenders it seemed like a lot of the staff was not happy to be there. I know the hospitality industry is not easy but we were extremely disappointed in our time there. I hope this review helps them to improve because the location is nice and so beautiful!

Partner

8/10

Excellent

18 May 2026

Toby

Good

Family

6/10

Pleasant

17 May 2026

Jessica

The staff was AMAZING! Everyone is very friendly and hospitable. The gardens, pool and beach are beautiful and well kept. Pretty white sand and gorgeous water. There was a lot of rocks as you enter the water though. The room was average it could get some maintenance especially in the bathroom. There was also a lot of bugs in my room and the walls are thin so I could hear my neighbors loudly. My biggest disappointment was the food! For a Bahamian hotel I was expecting lots of fresh seafood. I only ate in the buffet and it honestly wasn’t good at all. The bar tenders were AWESOME FUN AND NICE. The quality of liquor was average. All I wanted to drink was brut and 90% of the time I was there they didn’t have it. Unfortunately I would not stay here again only because of the food quality and options.

Self

10/10

Exceptional

09 May 2026

Lisbany

Lo unico que vi fue que nos levantaron a las 7-30 am para limpiar la habitación y nos dimos un susto tan temprano en la mañana.
Por lo demás un 10/10
Gracias

Partner

10/10

Exceptional

26 Apr 2026

cletis

gorgeous establishment, clean, secure, and something for everyone.

Partner

6/10

Pleasant

21 Apr 2026

Kevin

Great resort but the onsite dive operator is dysfunctional. They need to kick them out and replace with a competent dive shop. It’s all over the reviews.
The resort trapeze staff are awesome, and we loved the picket ball.
Food is great.

6/10

Pleasant

20 Apr 2026

Clay Lavon

Water was not hot in bathrooms.
food was ok.

i prob wont return

Self

10/10

Exceptional

19 Apr 2026

Chris

The staff is exceptional, rooms are clean and changed out daily, plenty of food and drinks, definitely coming back

Partner

8/10

Excellent

19 Apr 2026

Sofia

We stayed at the resort for 4 days and it was wonderful. Staff were great and very accommodating! We aren’t really fussy eaters, however, would be good if the hotel provided more vegetarian options. You don’t get a daily refill of water bottles, you’ll get the one for your entire stay - so maybe take a water bottle to top up as they have loads of water fountains around the hotel. Beach was amazing and clean! We came for birthday trip, and they had left us nice gifts at the room. We booked transfers, and was about 20mins or so from the ferry port. We didn’t go out of the hotel - but recommend booking taxi’s if you want to go out and about, as not much walking distance!

10/10

Exceptional

16 Apr 2026

Hannah

Great food and service. Facilities are dated and could use maintenance and updates but the location is beautiful and lots of amenities.

Partner

8/10

Excellent

16 Apr 2026

Sergio

it was relaxing

Business

8/10

Excellent

15 Apr 2026

Rebecca

All the staff were very professional and helpful. The all-inclusive food area had a variety of food chooses for any food allergies or special dining needs.

Partner

8/10

Excellent

14 Apr 2026

Shannon Marie

The staff were very nice, but appeared to be understaffed, from the year before. We have stayed at this resort for at least 7 years,,,,this year just seemed not to have all the activities and staff as the have had previously.

Family

6/10

Pleasant

28 Mar 2026

James

Yes, Bar was well stocked food was available continuously. The only problem was at night the meat was dry. Otherwise the breakfast meals were fantastic. Lunch was great , suppers not so great but good for family. They were a little short of staff. I believe it was hard to get a reservation at a dining room on the facility for evening.

8/10

Excellent

28 Mar 2026

Faith

Property is beautiful. The staff are friendly and helpful. Unfortunately, the coffee bar doesn't open until 7:30, which is late when you are ready to start your day at 6.

Friends

6/10

Pleasant

21 Mar 2026

Alan

Out of five catamarans only two were in sailing condition. The pool table sags in the center. The air hockey table doesn’t work. There was no ball for fuss ball table. Despite being an all-inclusive resort, tip jars were everywhere. We were unable to get reservations at any à la carte restaurant all week; this is done via app. The buildings need cleaning and renovations.

The beach is superb. The room was quiet except one night when neighbors were speaking loudly after midnight. The trapeze show was stunning. The buffet food was excellent. The staff was friendly. Checking in and out was easy.

This was my third stay at Viva Fortuna. I will return if they update facilities and equipment.

Family

6/10

Pleasant

20 Mar 2026

Deana

The property itself is nice. The rooms were dirty but they keep the main areas nice. The entertainment staff our awesome. The food in the buffet is ok. Bummer you can only book a restaurant 1 time during your stay. Not our typical experience at an all inclusive. Stayed in 15 of them and this was our least favorite, but it was ok. Certainly wouldn’t but a time share there.

Family_with_children

10/10

Exceptional

20 Mar 2026

Tracey

Just got back from à week at Viva Fortuna and had an excellent time! We are a family of 4 (2 adults, 2 teenagers). Here is the best overview I can give:

Staff:
Wish I could give more than 5 ⭐️! Everyone was extremely kind and welcoming. Bartenders were attentive and fun. Wait staff was quick to clear your plates with a smile. Kitchen staff was helpful and friendly, did a great job of keeping the buffet clean and full. Housekeeping was great! We only had our room cleaned every other day but they were available for extra towels or drinks. Groundskeepers were always working to keep the grounds tidy and clear of debris, had a pretty rough storm one night and things were clear/clean by lunch. Entertainment staff was amazing! Always on they worked so hard, very energetic and did a great job of keeping things upbeat with a variety of activities throughout the day and night.

Resort/grounds:
The resort is older and a bit run down in spots.Mostly the bathrooms are small and dated. It did not bother our family. The main areas bar/lobby/buffett/ pool/ A la cart restaurants were clean, tidy and looked more updated. The rest of the grounds were beautiful beach was clean and had plenty of loungers and space for all the guests. The foliage and flowers are beautiful and extremely well kept..

Food:
During our stay we.mostly at the buffet, which had a variety of food options. Everyone in our group always found something to enjoy. À la cart options, or a great break from the buffet.

Family_with_children

4/10

Poor

20 Mar 2026

Lisa

Positives: Beach, ocean, pool area are beautiful. Serving staff and bar tenders, cleaners, entertainment staff were great and friendly.

Negatives: Very dated / patched up rooms (especially washrooms); the front desk staff/ guest services and beach activity crew (especially Germain) were horrible - unhelpful / apathetic to any concerns and it was almost like you were inconveniencing them for any small request. Drinks were brutal. No name brand alcohol; drinks were watered down and really sugary; wine was really gross; beer was ok. Food was just ok. Pizza at the Italian restaurant was the best thing we had all week. I’m picky and don’t enjoy a lot of greasy food so I mostly lived on toast and fruit.

We were here for 6 nights and were told we were entitled to 3 a-la cart nights. When we checked in on a Sunday they told us “sorry all of the people who came in Saturday booked them for the week”. I’m sorry what? How is that even possible for people who arrived a day before to get all of the reservations for the week and we were told “waitlist”. My husband pressured them a lot and we finally got 2 of 3 but it was a fight. Once at the restaurants; they were half full. Did not flip tables. One seating per night and that was it. They could have accommodated so many more people if the flipped tables. Half of the people we spoke to didn’t get one a-la-cart this week (March Break). Yes it was a busy week; but when you know it’s a busy week you need to be more prepared.

Family_with_children

10/10

Exceptional

18 Mar 2026

Diane Carol

Yes

Family

6/10

Pleasant

17 Mar 2026

Brian

We had a terrible room looking at a fence. Shower above sounded like a freight train, AC the same. `Asked for another room, said were full, they were not. Of 250 rooms we got one of a few with no view, We wonder if it was we got a better rate Expedia we got a poor quality room

10/10

Exceptional

16 Mar 2026

Ariel

Room was clean, the staff was accommodating and as very helpful. There was a variety of activities that were included at no extra charge to the resort. We ended up signing up for the membership and definitely can’t wait to return.

Partner

10/10

Exceptional

16 Mar 2026

Ashley

I have absolutely zero complaints about this hotel. Yes the rooms are a little dated, but that is the only negative thing I have to say. The food was incredible, we ate at the Italian restaurant one night and Mark our server went above and beyond. The entertainment staff was outstanding and strived for the guests to have an amazing time. The front desk ladies were incredibly helpful and the bartenders were always in positive attitudes and having a good time. I recommend this hotel 10x over and over!!

Friends

6/10

Pleasant

16 Mar 2026

Marc

Had a great time beaches are beautiful staff is very friendly. Amenities are run down. Food was ok but nothing great. Towel service was impossible to get for beach towels. The resort needs serious upgrades and renovations. With a few little tweeks and the resort would be good.

Partner

10/10

Exceptional

15 Mar 2026

Scot

Fourth time at this property. They are clearly investing money as we saw a lot of improvements, like new bedding, paint jobs, and other clean-up projects. There are tons of things to do. The drinks are fun, plentiful, and as strong as you like. The food is so-so, but it’s about average for an all-inclusive resort. With any luck, we’ll be back next year

10/10

Exceptional

14 Mar 2026

Jamie

Although getting older,the service, activities and food were all great.Drinks ,drinks, drinks.Rooms were large and clean.Only negative was check in was slow and a little disorganised.

Friends

10/10

Exceptional

11 Mar 2026

Sylvia

It was a hreat property had everything you needed.

Friends

6/10

Pleasant

11 Mar 2026

Christine

The island is still recovering from a past hurricane so many improvements are needed. Being a Club Member helps at this resort.

Pros:
Room service daily
Good cafeteria breakfast
Amenities for kids
Friendly staff

Cons:
Room was dated
No hot water
Mattress was terrible
Birds flying in the cafeteria
Make reservations before onsite

Friends

10/10

Exceptional

11 Mar 2026

ROSE

View was okay didnt have enough daily activities

Family

8/10

Excellent

09 Mar 2026

Lana

I faced the trapeze area which was fine. Did hear too much noise at some nights coming from the shows. I went solo , but made good friends with folks who liked to go on long beach walks, see Nat. Luyacan park and Gold Rock beach.

Self

6/10

Pleasant

09 Mar 2026

Kirk

Room right on beach, beach was gorgeous! Perfect for budget friendly travelers. Rooms are clean, but are outdated and need to be renovated. In some rooms paint is clumpy and in places, peeling. Hanger rod and hooks were rusty. Loved the 3 restaurants on site, and enjoyed the daily/nightly entertainment. Would I go again? For the price, and the tranquil vibe, yes.

Partner

10/10

Exceptional

09 Mar 2026

Marielsa

Great staff, all very friendly and helpful. We had a slight view of the Ocean. Very relaxing atmosphere. Great evening shows for the family to enjoy. Room was a bit muggy, once we turned down the A/C it cooled down (A/C very loud).

8/10

Excellent

07 Mar 2026

Dwight

We had a room on the second floor overlooking the beach and the ocean. It was a long walk to food or either bar. There were a lot of children and a lot of entertainment for the kids and their parents. The staff was always friendly and helpful

Partner

6/10

Pleasant

05 Mar 2026

Jose

The staff ande the entire stay worth it. The hotel is old though.

The entertainment staff take the cake. The director, Carlos is the funniest dude I’ve seen doing this though. Pretty cool and talented people in the crew. Great daily shows.

The food and drinks were very good. Drinks were not watery like at some all inclusive resorts.

I would definitely recommend this place.

Partner

8/10

Excellent

03 Mar 2026

Melissa Ann

Our first room had some wear and tear but we upgraded and the room improved. Overall very satisfied.

Family

10/10

Exceptional

17 Feb 2026

Brent A

Rooms were clean could use some updating but otherwise perfect for what we needed. Staff very nice and accomodating. Outdoor space awesome!

Friends

10/10

Exceptional

14 Feb 2026

Antonia

Everyone was super friendly ,food amazing with many options also we enjoyed the Amenities and room.

Leisure Family

8/10

Excellent

09 Feb 2026

maria divina gracia

The room was okay. Not new but clean and comfy. Food was okay. But expect repetitive meal everyday. We had fun doing 5he free activities. And the beach are beautiful . Pool water is very cold

Leisure Family

10/10

Exceptional

07 Feb 2026

Keasha

Everything was good food drinks. The rooms can definitely use a upgrade. We had to get switched from the room because the room was dirty so y’all take care of this and the resort will be top-notch.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Yolanda

The staff was very friendly and helpful although it didn’t start off great because they tried to charge me extra and had to change my rm cos the rooms were dirty and in much need of a up grade, but the overall resort itself is beautiful. The ocean view from was absolutely stunning. Food was great drinks was on point so I would say besides that little hiccup things were wonderful.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Valerie

Everything at this resort is awful except the beach the beach is beautiful!

Leisure Partner

6/10

Pleasant

01 Feb 2026

Shauna Ruth

Hot tub was not working. Resort wasn’t very clean. Food was always cold. Staff was amazing!

10/10

Exceptional

31 Jan 2026

Valerie

The staff was amazing and the resort was very clean!!!

Leisure Family

6/10

Pleasant

23 Jan 2026

Arthur

T

10/10

Exceptional

19 Jan 2026

Meredith

Staff were so kind. Really enjoyed the location.

Leisure Partner

2/10

Poor

17 Jan 2026

ilda

Staff was great. The rooms are so dirty. It does not look like the pictures at all! At the last day we found MOLD on all over the mattress that we were sleeping on. I do not recommend at all.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Steven

We tried to make the best of our stay, and while there were some genuinely fun moments, we left feeling slightly disappointed. The beach and activities were the highlight, but service inconsistencies, room issues, and the membership experience really took away from the vacation. We can see why this is considered a 3-star resort.

Leisure Partner

4/10

Poor

08 Jan 2026

Starlee

Unfortunately the food wasn’t the greatest. Food was cold even at the buffet. Service was ok housekeeping was slow. We called the front desk and didn’t get the service requested until about 4-5 hours later.
The view was beautiful lots of beach chairs.

4/10

Poor

07 Jan 2026

QUINNTELLA JONES

Room, food, and amenities.

Leisure Family

8/10

Excellent

04 Jan 2026

Peter John

Beautiful beaches and easy to walk! Food was ok and there were plenty of chairs on the beach and pool. The cleaners were nice and helpful! The staff in the buffet area were great.

Leisure Family

10/10

Exceptional

03 Jan 2026

Michael Anthony

The Staff Was Great The Views Were Awesome And Loved The Sauna 🇺🇸😎🤟💦🌴🎄🙏❤️

6/10

Pleasant

01 Jan 2026

Jeffrey

The staff was very nice! The resort was about half full and many of the activities were still not available or only open for a couple of hours. You have to get to guest services or the watersport center first thing each morning to schedule restaurants or an activity. The excursions were rescheduled or cancelled multiple times. If you want to swim with the pigs or most other excursions don't book with the resort which requires a 45 minute ride to pigs, just walk down the beach to the right to Cleveland's 5 minute walk better experience and prices. The nightly shows were fun. Water in shower is barely warm and had to keep asking for towels or wash clothes as they never left any after cleaning room. If you just want the beach, pool, buffet, bar, and nice staff then this is good for that.

Leisure Family

6/10

Pleasant

29 Dec 2025

arlene

First, I would like to say the staff was wonderful. Entertainment staff worked VERY hard--shout-out to Theo, those on Trapeze, teaching yoga, dance, etc. Another shout out to Kayshala who worked at customer service. She worked really hard to help us on multiple occasions. The bartenders were great, most of the restaurant staff great and everyone very friendly.
Now, I would give the food a zero star rating. It was boring and the same every single day. No flavor, no spices, just boring. For vegetarians, there were really few choices (I eat fish so that helped) I found one of chefs very rude as well as his sous chef and the restaruant manager on duty that day.
This is a old resort that is in need of a complete remolding. But the beach was wonderful and the ocean beautiful.

Leisure Family

8/10

Excellent

28 Dec 2025

Sherry

Bathroom was still dirty. Staff was friendly. Nice resort.

Leisure Family

8/10

Excellent

28 Dec 2025

Dennise

Property is old but all inclusive is good and direct beach access. Be very specific on room ocean view.

Leisure Family

8/10

Excellent

28 Dec 2025

Danielle

Great drinks. Horrible food, we eat at multiple different restaurants and they were all bad. Rooms were dated but clean. Staff and activities were amazing! Roberto was the best!

2/10

Poor

27 Dec 2025

Raquel

This property is old and dirty. Nothing is kept in good repair. The service is mediocre at best, the food was sad and repetitive. We had to get new card keys everyday because they would quit working. This is the worst resort we have ever stayed at. Never coming back to this resort.

6/10

Pleasant

25 Dec 2025

Lee

The property is very dated and although the staff tries hard the age of the property really shows through. The recreation is limited and the food is.. meh. The variety of food isuch less than other properties but they offer a few themed restaurants but they are limited seating.

Leisure Family

6/10

Pleasant

22 Dec 2025

Anton Paul

The staff was very friendly. The beach area was very nice and the drinks were good. The food was average at best and not very warm, unless you were at one of the nicer restaurants. Toasters didn't work. Hot tub didn't work while we were there either. Water has some areas of rocks and weeds to watch out for. Not a bad place but I would try somewhere different next time.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Leoshie

The room was great& staff was amazingggggg. Nice clean & safe environment.

Leisure Partner

6/10

Pleasant

16 Dec 2025

Cari

Ocean view/beach 10/10
Food 3/10. Buffet food was luke warm. Restaurants menus were substituted and weird with exception of pizza.
Service 6/10. Long lines for drinks.

Leisure Family

10/10

Exceptional

15 Dec 2025

Amy Louise

From our arrival to our departure we were treated well. Staff was attentive and helpful at all times. For us, the only negative was the food in the buffet. It was often cold and not high quality. A prime example were the conch fritters. They were soggy and cold, nothing like what we found at other venues.

Leisure Partner

8/10

Excellent

14 Dec 2025

Riley

Nice resort for the price.

10/10

Exceptional

14 Dec 2025

Joses

Room was clean, staff were extremely helpful. Water pressure to shower was somewhat low. Overall nice stay.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Joses

The room was clean, the water pressure in the shower was low. The staff were kind and extremely helpful.

Leisure Partner

4/10

Poor

05 Dec 2025

Derrick

We purchased an ALL INCLUSIVE vacation at VFW.
When we arrived, we were informed that ONLY VIP MEMBERS would be served name brand beverages. This was a very disappointing revelation. Mostly friendly staff and beautiful property.
We also reserved a Superior KING room. We received a room with 2 smaller beds. We went on vacation to help boost our marital bond. Sleeping separately does not support that. If I had wanted the 2 smaller beds I would have reserved that style room.
Overall I’m giving a generous 2 star review. They really should consider treating occasional guests with the same benefits “ VIPS”enjoy. Less than bottom shelf liquor is NOT what was sold to in the grossly misleading resort description.

Leisure Family

4/10

Poor

29 Nov 2025

Goodness

Best part is the beach access, the food offering at the resort was ok. Restaurants were booked most days. The buffet was only other option food was often cold.

Leisure Family