Viva Fortuna Beach by Wyndham A Trademark All Incl

10/10

Exceptional

11 Mar 2026

Sylvia

It was a hreat property had everything you needed.

Friends

6/10

Pleasant

11 Mar 2026

Christine

The island is still recovering from a past hurricane so many improvements are needed. Being a Club Member helps at this resort.

Pros:
Room service daily
Good cafeteria breakfast
Amenities for kids
Friendly staff

Cons:
Room was dated
No hot water
Mattress was terrible
Birds flying in the cafeteria
Make reservations before onsite

Friends

10/10

Exceptional

11 Mar 2026

ROSE

View was okay didnt have enough daily activities

Family

8/10

Excellent

09 Mar 2026

Lana

I faced the trapeze area which was fine. Did hear too much noise at some nights coming from the shows. I went solo , but made good friends with folks who liked to go on long beach walks, see Nat. Luyacan park and Gold Rock beach.

Self

6/10

Pleasant

09 Mar 2026

Kirk

Room right on beach, beach was gorgeous! Perfect for budget friendly travelers. Rooms are clean, but are outdated and need to be renovated. In some rooms paint is clumpy and in places, peeling. Hanger rod and hooks were rusty. Loved the 3 restaurants on site, and enjoyed the daily/nightly entertainment. Would I go again? For the price, and the tranquil vibe, yes.

Partner

10/10

Exceptional

09 Mar 2026

Marielsa

Great staff, all very friendly and helpful. We had a slight view of the Ocean. Very relaxing atmosphere. Great evening shows for the family to enjoy. Room was a bit muggy, once we turned down the A/C it cooled down (A/C very loud).

8/10

Excellent

07 Mar 2026

Dwight

We had a room on the second floor overlooking the beach and the ocean. It was a long walk to food or either bar. There were a lot of children and a lot of entertainment for the kids and their parents. The staff was always friendly and helpful

Partner

6/10

Pleasant

05 Mar 2026

Jose

The staff ande the entire stay worth it. The hotel is old though.

The entertainment staff take the cake. The director, Carlos is the funniest dude I’ve seen doing this though. Pretty cool and talented people in the crew. Great daily shows.

The food and drinks were very good. Drinks were not watery like at some all inclusive resorts.

I would definitely recommend this place.

Partner

8/10

Excellent

03 Mar 2026

Melissa Ann

Our first room had some wear and tear but we upgraded and the room improved. Overall very satisfied.

Family

10/10

Exceptional

17 Feb 2026

Brent A

Rooms were clean could use some updating but otherwise perfect for what we needed. Staff very nice and accomodating. Outdoor space awesome!

Friends

10/10

Exceptional

14 Feb 2026

Antonia

Everyone was super friendly ,food amazing with many options also we enjoyed the Amenities and room.

Leisure Family

8/10

Excellent

09 Feb 2026

maria divina gracia

The room was okay. Not new but clean and comfy. Food was okay. But expect repetitive meal everyday. We had fun doing 5he free activities. And the beach are beautiful . Pool water is very cold

Leisure Family

10/10

Exceptional

07 Feb 2026

Keasha

Everything was good food drinks. The rooms can definitely use a upgrade. We had to get switched from the room because the room was dirty so y’all take care of this and the resort will be top-notch.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Yolanda

The staff was very friendly and helpful although it didn’t start off great because they tried to charge me extra and had to change my rm cos the rooms were dirty and in much need of a up grade, but the overall resort itself is beautiful. The ocean view from was absolutely stunning. Food was great drinks was on point so I would say besides that little hiccup things were wonderful.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Valerie

Everything at this resort is awful except the beach the beach is beautiful!

Leisure Partner

6/10

Pleasant

01 Feb 2026

Shauna Ruth

Hot tub was not working. Resort wasn’t very clean. Food was always cold. Staff was amazing!

10/10

Exceptional

31 Jan 2026

Valerie

The staff was amazing and the resort was very clean!!!

Leisure Family

6/10

Pleasant

23 Jan 2026

Arthur

T

10/10

Exceptional

19 Jan 2026

Meredith

Staff were so kind. Really enjoyed the location.

Leisure Partner

2/10

Poor

17 Jan 2026

ilda

Staff was great. The rooms are so dirty. It does not look like the pictures at all! At the last day we found MOLD on all over the mattress that we were sleeping on. I do not recommend at all.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Steven

We tried to make the best of our stay, and while there were some genuinely fun moments, we left feeling slightly disappointed. The beach and activities were the highlight, but service inconsistencies, room issues, and the membership experience really took away from the vacation. We can see why this is considered a 3-star resort.

Leisure Partner

4/10

Poor

08 Jan 2026

Starlee

Unfortunately the food wasn’t the greatest. Food was cold even at the buffet. Service was ok housekeeping was slow. We called the front desk and didn’t get the service requested until about 4-5 hours later.
The view was beautiful lots of beach chairs.

4/10

Poor

07 Jan 2026

QUINNTELLA JONES

Room, food, and amenities.

Leisure Family

8/10

Excellent

04 Jan 2026

Peter John

Beautiful beaches and easy to walk! Food was ok and there were plenty of chairs on the beach and pool. The cleaners were nice and helpful! The staff in the buffet area were great.

Leisure Family

10/10

Exceptional

03 Jan 2026

Michael Anthony

The Staff Was Great The Views Were Awesome And Loved The Sauna 🇺🇸😎🤟💦🌴🎄🙏❤️

6/10

Pleasant

01 Jan 2026

Jeffrey

The staff was very nice! The resort was about half full and many of the activities were still not available or only open for a couple of hours. You have to get to guest services or the watersport center first thing each morning to schedule restaurants or an activity. The excursions were rescheduled or cancelled multiple times. If you want to swim with the pigs or most other excursions don't book with the resort which requires a 45 minute ride to pigs, just walk down the beach to the right to Cleveland's 5 minute walk better experience and prices. The nightly shows were fun. Water in shower is barely warm and had to keep asking for towels or wash clothes as they never left any after cleaning room. If you just want the beach, pool, buffet, bar, and nice staff then this is good for that.

Family

6/10

Pleasant

29 Dec 2025

arlene

First, I would like to say the staff was wonderful. Entertainment staff worked VERY hard--shout-out to Theo, those on Trapeze, teaching yoga, dance, etc. Another shout out to Kayshala who worked at customer service. She worked really hard to help us on multiple occasions. The bartenders were great, most of the restaurant staff great and everyone very friendly.
Now, I would give the food a zero star rating. It was boring and the same every single day. No flavor, no spices, just boring. For vegetarians, there were really few choices (I eat fish so that helped) I found one of chefs very rude as well as his sous chef and the restaruant manager on duty that day.
This is a old resort that is in need of a complete remolding. But the beach was wonderful and the ocean beautiful.

Leisure Family

8/10

Excellent

28 Dec 2025

Sherry

Bathroom was still dirty. Staff was friendly. Nice resort.

Leisure Family

8/10

Excellent

28 Dec 2025

Dennise

Property is old but all inclusive is good and direct beach access. Be very specific on room ocean view.

Leisure Family

8/10

Excellent

28 Dec 2025

Danielle

Great drinks. Horrible food, we eat at multiple different restaurants and they were all bad. Rooms were dated but clean. Staff and activities were amazing! Roberto was the best!

2/10

Poor

27 Dec 2025

Raquel

This property is old and dirty. Nothing is kept in good repair. The service is mediocre at best, the food was sad and repetitive. We had to get new card keys everyday because they would quit working. This is the worst resort we have ever stayed at. Never coming back to this resort.

6/10

Pleasant

25 Dec 2025

Lee

The property is very dated and although the staff tries hard the age of the property really shows through. The recreation is limited and the food is.. meh. The variety of food isuch less than other properties but they offer a few themed restaurants but they are limited seating.

Leisure Family

6/10

Pleasant

22 Dec 2025

Anton Paul

The staff was very friendly. The beach area was very nice and the drinks were good. The food was average at best and not very warm, unless you were at one of the nicer restaurants. Toasters didn't work. Hot tub didn't work while we were there either. Water has some areas of rocks and weeds to watch out for. Not a bad place but I would try somewhere different next time.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Leoshie

The room was great& staff was amazingggggg. Nice clean & safe environment.

Leisure Partner

6/10

Pleasant

16 Dec 2025

Cari

Ocean view/beach 10/10
Food 3/10. Buffet food was luke warm. Restaurants menus were substituted and weird with exception of pizza.
Service 6/10. Long lines for drinks.

Leisure Family

10/10

Exceptional

15 Dec 2025

Amy Louise

From our arrival to our departure we were treated well. Staff was attentive and helpful at all times. For us, the only negative was the food in the buffet. It was often cold and not high quality. A prime example were the conch fritters. They were soggy and cold, nothing like what we found at other venues.

Leisure Partner

8/10

Excellent

14 Dec 2025

Riley

Nice resort for the price.

10/10

Exceptional

14 Dec 2025

Joses

Room was clean, staff were extremely helpful. Water pressure to shower was somewhat low. Overall nice stay.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Joses

The room was clean, the water pressure in the shower was low. The staff were kind and extremely helpful.

Leisure Partner

4/10

Poor

05 Dec 2025

Derrick

We purchased an ALL INCLUSIVE vacation at VFW.
When we arrived, we were informed that ONLY VIP MEMBERS would be served name brand beverages. This was a very disappointing revelation. Mostly friendly staff and beautiful property.
We also reserved a Superior KING room. We received a room with 2 smaller beds. We went on vacation to help boost our marital bond. Sleeping separately does not support that. If I had wanted the 2 smaller beds I would have reserved that style room.
Overall I’m giving a generous 2 star review. They really should consider treating occasional guests with the same benefits “ VIPS”enjoy. Less than bottom shelf liquor is NOT what was sold to in the grossly misleading resort description.

Leisure Family

4/10

Poor

29 Nov 2025

Goodness

Best part is the beach access, the food offering at the resort was ok. Restaurants were booked most days. The buffet was only other option food was often cold.

Leisure Family

8/10

Excellent

25 Nov 2025

IZABELA

Overall, our stay was very good. We were welcomed with a fruit platter and champagne delivered to our room, which was a lovely gesture. However, the rooms definitely need renovation. In our bathroom there was mold on the ceiling, and the walls in the room were dirty. The bed was comfortable and the bedding was clean.
Despite the room issues, the atmosphere outside was wonderful and the staff were very friendly.

Leisure Family

6/10

Pleasant

22 Nov 2025

Jesse

Stay: November 2025. Like most places, there were pros and cons.

Pros:
Beautiful beach and ocean views, fun activities like kayaking, archery, snorkeling.

Activity staff was very friendly and engaging. Enjoyed the pool side activities and appreciated the hard work they put in throughout the day all the way through the night shows.

Bar staff made good drinks and were always friendly and approachable.

Cons:
Property could use a refresh. Unfortunately photos in listing are for members-only rooms and the other rooms were dated and lacked adequate lighting.

Food was just average aside from Viva Cafe.

Some front lobby staff lack customer service. When setting up restaurant reservations, you have to reserve by room number, and # of people in your room. We had another party arrive a day after and could not add them to the reservation until they arrived and had a room number...not a problem. It was very difficult to add them the next day and guest service person seemed very annoyed she was being asked to do so. Got to the restaurant that night and they were not on the reservation. They eventually agreed to seat us but again seemed annoyed at doing so and their service towards our table was noticeably less than the other tables throughout the evening. Come to find out the other room was reserved for a completely different time than our reservation so there was no attempt by this person at guest services to try to add another room to our reservation.

Leisure Friends

6/10

Pleasant

21 Nov 2025

Michelle

We request a room downstairs because my husband and I don’t do stairs very well, now we did requested this several months ago but we ended upstairs. We ask for another room they said there was none available. So my vacation wasn’t as nice it should of been

Leisure Partner

4/10

Poor

21 Nov 2025

Victoria Rose Owens

Stay: November 2025 We did not receive the room type we reserved, and while mistakes happen, the front desk staff was rude, dismissive, and blamed Expedia instead of helping. Very poor customer service at check‑in.

Resort grounds were nice — good pool, beautiful beach, and fun activities like trapeze, archery, and nightly games/shows. Unfortunately, the rooms were old and worn: poor lighting, dingy showers, uncomfortable beds, thin sheets, and dated furniture. Walking past the “club” rooms, it was clear they were more updated than the standard rooms.

Food at the buffet was average. Restaurant reservations were frustrating — every guest needed a room number, but even after providing them, the info wasn’t passed to the restaurant, causing confusion and staff making a big deal about incorrect numbers.

Service overall was lacking. No staff came around for drink orders; everything had to be ordered at the bars, unlike other resorts we’ve visited.

Overall: Nice grounds and activities, but rude front desk staff, outdated rooms, and poor dining/service made this a disappointing stay.

Leisure Family

4/10

Poor

17 Nov 2025

Amma

The food wasn't that great. The rooms are old. There isn't to much activities in the hotel.

2/10

Poor

15 Nov 2025

Lauren

Our stay started with the discovery that our bathroom was never cleaned before we checked into our room. A large clump of black hair came out of the drain when we first turned the shower on. It then took 2 additional attempts to clean the room to average standard.
The food at the buffet was not edible. No variety. Could tell that they used previous food and recycled it into other dishes. For example- hot dogs were on the lunch buffet when we arrived on Sunday. Saw those dogs for breakfast and lunch the next day. By the time they took them off the buffet, they were shriveling up and dry from sitting under the heat lamps.
It was not just the quality of food that was lacking, there was not enough food. They would make pancakes for the Buffett in the morning that opened at 7:00 am. They were gone by 8:00 and they would not make any more. Not much left on the buffett at 9:00.
The resort also needs to figure out how to keep the insects (especially flies and bees)off the food. Would find them stuck to the tongs!
The best part of the trip was the beautiful beach. Wyndham has made many improvements to the resort after a hurricane swept through 6 years ago, but rooms need renovation.

They have the potential to be a great place, but due to being poorly managed
housekeeping and food service the resort has a lot to be desired. If they would spend less time trying to get guests to buy into their VIP and vacation clubs, and more time making their resort better for current guests.

Leisure Friends

6/10

Pleasant

12 Nov 2025

Denise A

Front desk needs to do a better job at check-in by giving out schedules so guests know what’s coming up and when things close. Also, while the room was clean, when it rained, it rained in leisure areas as well as the eating area. Please also add authentic Bahamian food to the menu.

Leisure Partner

6/10

Pleasant

10 Nov 2025

lyndaska

Overall the experience was nice... the room could have been a bit cleaner, there was a dead roach on floor upon check in and mold on the curtain but we enjoyed all the other amenities

Leisure Family_with_children

8/10

Excellent

10 Nov 2025

Lisa

Most of the staff was OVER the top - friendly, professional, eager to engage in conversation and to be helpful.

Leisure Family

10/10

Exceptional

01 Nov 2025

Jonathan

The room and staff was absolutely outstanding

Leisure Partner

6/10

Pleasant

27 Oct 2025

Jean

For the price was okay, Unfortunately the cleanliness of the room bathroom was poor.

Business Self

6/10

Pleasant

26 Oct 2025

Kenya

Property really need maintenance and general cleaning. Rooms didn’t feel clean at all. Over all this place has potential to be nice but it’a not being kept up properly.

Business Family_with_children

6/10

Pleasant

20 Oct 2025

Frank

The food quality and preporation was not very good.

10/10

Exceptional

14 Oct 2025

Yaima

Very nice place to enjoy a quiet and beautiful weekend, very friendly and profesional staff. Stunning beach to sunbathe... Definitely will be back at this hotel

4/10

Poor

30 Sep 2025

SHARDA

We would never stay here again or recommend it to others.

The floors in the rooms are always wet because of the AC causing condensation on the floors, mirrors, and windows. The room barely had any light so good luck getting ready. During my stay I slipped and fell multiple times on the hard floor due to the AC wetting the floor and due to one more fall as we were leaving, I will have to see a doctor with a toe injury.

The TV in our room was extremely outdated and barely worked—it even shut off completely for an entire night while it rained, leaving us with absolutely nothing to do. The toilet didn’t flush properly, and while the buffet food was decent, it was rarely open when we were actually hungry. They close many times a day. The snack bar, which stays open until 6 PM, only served burgers and hot dogs—and they often ran out.

On our last day, a tropical storm hit. Guests were advised to stay indoors, but at one point, the buffet, snack bar, and convenience store were all closed at the same time—leaving absolutely no food options for several hours. Meanwhile, staff were still working out on the beach. They also are unwilling to help with any discounted rates if a natural disaster cancels flights. They will happily leave you stranded even after you spent over 2k at their facility and show no type

2/10

Poor

24 Sep 2025

Melissa

Staff (Tacashanae and Jerry) had a horrible and rude attitude. Gave us a twin bedroom when we paid for a king. Then refused to accommodate and referred us to expedia for support. Flies everywhere in the buffet, the food is a 3/10. The two restaurants were terrible as well. I don't write bad reviews, but this one is an exception. We checked out a day early. Please spend your money elsewhere.

Business_and_leisure Family

10/10

Exceptional

10 Sep 2025

Veronika

I like all here

Leisure Family

6/10

Pleasant

08 Sep 2025

David

Entertainment was really good,very talented people,and the staff was very nice...beach was beautiful, but the Food was lacking everything seemed very generic...We didnt get to experience the reservation restaurants so I cannot review those,but the buffet was left to be desired...

Leisure Friends

4/10

Poor

07 Sep 2025

Zachary Alan

booked a king room, got double beds, was not as pretty as photos, staff not accommodating or helpful

Leisure Partner

10/10

Exceptional

06 Sep 2025

Guerlyne

We had a great time with my teen children and the entertainment staff are phenomenal ❤️

Leisure Family

10/10

Exceptional

30 Aug 2025

Patricia

This place is awesome with great food selection

4/10

Poor

29 Aug 2025

Sheron

The resort is in desperate need of remodeling or updating. When you arrive you will be met with a salesperson attempting to get you to sit through a sales presentation. If you decline, they will ask over and over. If you still decline, as we did, the sales lady just stared and frowned her face each time she saw us. We normally stay at five star accomodations so I had low expectations coming here and knew that I did not want to buy and of there \"timeshare\" packages. We reserved a king sized bed and received two double beds. Only 3 bottles of water provided for the entire 6 day stay. You must purchase more water or walk over to the main bar or buffet to fill your own water bottles. The staff was hit or miss. Some of the bartenders had condescinding comments when you requested certain bar drinks. We didnt receive beach towel cards upon arrival and was thoroughly questioned by the towel attendant as if we should have already known the rules. The food was basic bland american food and did not have pescatarian options other than Tilapia. There is no room service so if you want breakfast or lunch, you had to go to the buffet or beachside grill area where there were flies and bees all around. We had to walk down the beach to Clevelands beachside restaurant for good food or go offsite to the marketplace. The power went out one evening and it was very hot! The beach was the very best part of the resort. Crystal clear warm water! We even saw dolphins one morning. I wont be returning.

Leisure Partner

8/10

Excellent

29 Aug 2025

John R

It was a nice place friendly people but need to do something about the misquotes there. They were horrible. Also need to fix the hot water.

Leisure Family

10/10

Exceptional

27 Aug 2025

Arielle

Had an amazing time and loved the ocean views. Staff were welcoming and friendly.

Partner

4/10

Poor

24 Aug 2025

Keila Cassia De

The beach was amazing 10 out of 10 but the food was terrible.

Leisure

8/10

Excellent

18 Aug 2025

Janet Jean

Needs to be updated. More chairs around the pool are necessary and also more umbrellas.

Leisure Family

8/10

Excellent

17 Aug 2025

Manuel

Staff very friendly and helpful. The resort needs an upgrade.

Leisure Family

2/10

Poor

15 Aug 2025

Janice

This place is the dirtiest hotel I ever been the room , bathroom is very disgusting, food trash ,,,, room nasty bathroom nasty nasty nasty

Leisure Family

6/10

Pleasant

13 Aug 2025

Regina

The resort itself was okay.However, my experience was unfortunately overshadowed by how my cousin and I were treated compared to some of the white guests. We noticed a clear difference in the level of attention and friendliness we received from certain staff members, which made us feel uncomfortable and unwelcome at times. While not every staff member behaved this way, the contrast in service was noticeable and disappointing. I hope management takes this feedback seriously, because this property has so much potential, and all guests should feel equally valued and respected.

Leisure Family_with_children

2/10

Poor

09 Aug 2025

Hiwot

The beach is really beautiful but the rooms need some updating.

Leisure Family_with_children

4/10

Poor

08 Aug 2025

Kara

Place sucks & engages in deceptive advertising

The food options sucked. Shall I say that again? The food options suck. For a 7 day stay we only got to use the actual restaurants 3 times. This was not advertised on their website and we did not learn this until we arrived. You had to make reservations to eat at the restaurant and it was a fight to get that reservation. One lady we met there did not get all 3 of her nights. Once you did get to eat in the restaurant it was just dressed up food from the buffet. Putting a flower on a plate of buffet food is NOT eating in a restaurant you had to fight to get into. In order to eat we had to eat at the terrible buffets. It was so one night we walked off property and went to a local restaurant. We also had to go to a grocery store to get bottled water, it was not provided. I spent a lot of money for a mediocre experience. Stay somewhere else even if it costs more. Not worth it.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Alshia

We liked that there were different restaurant options for the resort because we didn’t care for the buffet too much. The restaurants were outstanding though! The ladies at the spa were very nice as well. We wish the area they did the shows would have had some ac so we didn’t get overheated. We never got to see any of the shows because it was just too hot. We really enjoyed listening to the lady sing every night. The resort was not over crowded. We had a very nice stay overall. Everyone was very polite!

Leisure Family

2/10

Poor

05 Aug 2025

Martha

Terrible

My sink wouldn’t drain. I called engineering at 7 AM and they knocked on my door at 930 PM after my baby was asleep and woke us up. It took a few hours to get her back to bed.

On Mondays they have very loud entertainment till midnight. We were near it and this also woke up my baby. I had to soothe her for an hour and a half until it stopped then it took me an hour to put her back to bed.

They ran out of milk in the entire hotel one of the days and well that’s what my baby eats all day. They told me to get in a taxi to get some, it’s about 20 minutes each way. This is how I spent one of my vacation mornings. I’m also 7 months pregnant.

I got no sleep and couldn’t even relax due to the milk situation. This is probably the worst vacation I ever had.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Christopher Ken

Amazing staff. A real effort was made to ensure your stay was great. Beautiful beach.

Leisure Family

6/10

Pleasant

04 Aug 2025

Hector

Location was beautiful but hotel in desperate need of improvement food was very poor always the same nothing different from day to day staff was rude not helpful almost no entertainment after dinner!!

Leisure Partner

8/10

Excellent

31 Jul 2025

Maryann

The property seemed run down and not too good about letting us know where everything was and times of service, ie shows and buffet. Food was ok. Pool was dirty. Everything at the store was overpriced. Much needed bug spray was $26!
The staff was wonderful! Very helpful, social and entertaining! Beautiful beach.

Leisure Partner

2/10

Poor

31 Jul 2025

James Edward

Unclean room. Roaches. Slept with lights on the final night. Water in shower was scalding hot one minute ice cold the next.

4/10

Poor

30 Jul 2025

Gianna Grace

Not impressed

8/10

Excellent

29 Jul 2025

Bruniska

We had to switch rooms
Room was not clean
WiFi not working
Tv not working

Friends

8/10

Excellent

27 Jul 2025

Tamara

You can’t beat the snorkeling at the resort!! The property itself is fine as is the food. Plan transportation carefully, BOTH WAYS for any off site activities- uber doesn’t exist and it’s not easy to call a taxi!

8/10

Excellent

25 Jul 2025

Cathie

People smoking everywhere including in the pool was disappointing and not being able to get any reservations for dinner was a bummer. The staff was outstanding

Leisure Family

4/10

Poor

24 Jul 2025

Sharon Ophelia

This property is over rated. The buildings are old, the grounds need a lot of TLC. broken tiles, and rust, furniture broken, and faded. Food was cold, flies on the buffet. THE ONLY GOOD THING ABOUT THIS PROPERTY WAS SOME OF THE STAFF. Some of the staff very helpful. (staff working the area that gave out the beach towels, and wait staff at the Italian restaurant). I would return to this property. Front desk/guest services disorganized. Long lines at check in with only one person at desk. Go over to make dinner reservations stood in that line for 40 mins. And they still got my dinner reservations wrong.

Leisure Self

6/10

Pleasant

20 Jul 2025

Tampa

The beach was the only great thing about this property. The rooms were rundown, not what was depicted in the pictures. The beds very uncomfortable. The pool had limited shady options with several broken umbrellas. The food was limited to the buffet which was only ok and very limited for vegetarians. This was our first experience with all inclusive and it was very disappointing.

Leisure Family

2/10

Poor

15 Jul 2025

Thomas

Staff was friendly. Property is rundown, in desperate need of renovations. Hot food was cold, cold food was warm. Tons of flies on food, bees everywhere. Shower went from scalding hot to freezing cold. Constant power outages, limited a/c.

Leisure Family

6/10

Pleasant

15 Jul 2025

Richard

The beach was awesome and the view from the room great. The big problem was they have a buffet and three restaurants. You have to have a reservation to eat at the restaurants. We tried to get a reservation first thing after we checked in and all 3 restaurants were booked for the whole week so nothing but the buffet for us. We really wanted to try the different restaurants

Leisure Family

2/10

Poor

13 Jul 2025

William

DO NOT GO HERE

Spend a little extra money and actually enjoy your vacation.

The issues....

The island experiences rolling blackouts during the summer meaning, randomly for hours your room will not have AC. When I tried to talk to the front desk about this the manager, Alejandra Ramirez, laughed at me multiple times.

The food is horrid. It's nearly impossible to get a reservation at any of the restaurants and you're forced to eat at the fly infested buffet that does not have any air conditioning. The food at the buffet looks like dog food. I survived off potato chips and bread. The breakfast buffet is not ready when it opens. Bacon and sausage usually doesn't get rolled out until about 9am. Frozen drinks aren't ready until mid-afternoon.

The service is absolutely awful. If you ask employees for something they give you a nasty look. We were told, 'theres no ketchup, it's on the truck for today'. I was also told by someone they had no hot sauce, when I asked somebody else they went and got it for me.

This is the only resort I've been to where you do not get bottles of water. The front desk gave my pregnant wife a hard time about asking for a water bottle, even though the water in the bathroom is not drinkable.

The rooms are old and dirty. Things around the resort are broken and just caution taped off, including the pool stairs and half of the 8 or so umbrellas at the pool.

Bottom line, go somewhere else and enjoy your vacation.

Leisure Family_with_children

4/10

Poor

12 Jul 2025

Melissa Ann

The beach is beautiful, the staff is kind. Other than that, I would not recommend

Leisure Family

8/10

Excellent

12 Jul 2025

Karen

Like the beach. Didn’t like the flies.

Leisure Family

4/10

Poor

10 Jul 2025

Nathan

This is not a high quality resort like we expected. It is a typical timeshare quality property. The sheets felt sandy and had hair in them; we also found hair in the towels daily. The water temperature fluctuates +/- 10 degrees in shower. The food from the main dining was mediocre at best, very cafeteria-style seeming. The property is advertised as all-inclusive but the “good” restaurants were never available during our stay and no exceptions or accommodations were made when we asked the front desk for help. We finally had pizza delivered from Mario’s and it was great. The beach, sand, and water are great; however, that’s more-so credit to the Bahamas than the resort. The pool is nothing special and overly crowded at most times. Most of the staff were kind. We would not recommend this property when you can find much better alternatives for similar pricing.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Maria

Wonderful place. I’ll come back.

Leisure Self

4/10

Poor

08 Jul 2025

Alyssa

Well disappointed is an understatement. The island, the resort, the beach… everything on island was closed, we were here for 5 days & the market never opened completely. The resort, just don’t do it. The food was maybe a 3, there is NO shade at the pool, hot tub or kids pool. There is nothing for the kids at all. No slides, splash pad and the kids club is as closed our whole stay. The excursions are subjective per weekday which sucks if you want to do a specific one that is only offered Wednesdays. A positive is the A/C is the rooms is crisp cold. The staff is friendly & welcoming.

Leisure Family_with_children

4/10

Poor

04 Jul 2025

Tamika

The resort needs to udated, too many flies around the food area...the staff is great....the outdoor space is beautiful, the food is disgusting i didnt eat...i came home with a parasite

Leisure Family

8/10

Excellent

02 Jul 2025

Stephanie

Beautiful property, friendly staff, good entertainment. The only downside was the food quality and options were not good. We enjoyed everything else though!

Leisure

6/10

Pleasant

30 Jun 2025

Joe

Wouldn’t necessarily recommend

Slow WiFi, ants and bees everywhere, soap and shampoo dispensers were empty, mattress was awful, dining room had no screens in the windows so the flies ate as good as us at the buffet, gross. Would it recommend but it was inexpensive. You get what you pay for.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Jason

By far this is one of the Best Beaches for those that want to relax and have Fun while getting a great Tan. Staff is excellent and thoughtful. House calls once and a while to see if you need anything. Front Desk always picked up the phone.Della, Nathan and Tachushoshanna. (Tee) Was the Best. Ocean Front or view is the Best for Price. Our room1206 in the Brown Building was on the Beach! Exactly what we paid for. We Love this place! The Dolphin Experience at Sanctuary Bay. Put on your Bucket list ASAP!

Leisure Partner

6/10

Pleasant

18 Jun 2025

Antoinette

The building is old and needs to renovate. The buffet food was always cold.

Leisure Partner

8/10

Excellent

09 Jun 2025

Vontinette

I am a bahamian and I can honestly say the food was a 2/10 and did not come out the pan hot. They should have had them under sternos. Besides the food, the place is nice, quiet and relaxing.

Leisure Family

6/10

Pleasant

09 Jun 2025

Alberto

The staff at front desk didn't give me any information at the arrival, didn't tell me any of the activities that were included. Only found out because of the security guard at the beach told me about.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Sommar

It was beautiful and the staff were excellent!!

Leisure Partner