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Acuarium Suite Resort
Santo Domingo · Dominican Republic
Ensanche Isabelita, Calle 11, #5View location
7.0/10Very good441 Reviews
Cleanliness7.2/10 7.2
Service7.0/10 7.0
Comfort6.8/10 6.8
Condition6.6/10 6.6
Location6.4/10 6.4
Neighborhood6.0/10 6.0
Value7.6/10 7.6
Amenities6.8/10 6.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Acuarium Suite Resort
This quiet and peaceful resort provides exciting activities and diverse tours for those who love adventure.
Show less
With a stay at Acuarium Suite Resort, you'll be centrally located in Santo Domingo Este, within a 15-minute drive of Malecon and Blue Mall. This aparthotel is 0.1 mi (0.1 km) from Malecon and 1.3 mi (2 km) from Three Eyes National Park.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes, and housekeeping is provided daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
-
You need to know
- Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-in is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 20.00 per person
- Airport shuttle fee per child: USD 20.00 (roundtrip), (from 5 to 18 years old)
- Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
French
Spanish
Nearby attractions
Malecon
0.1 km / 0.1 mi
Three Eyes National Park
2.1 km / 1.3 mi
Agua Splash Caribe Aquatic Park
2.2 km / 1.4 mi
National Aquarium
2.4 km / 1.5 mi
Assembly Hall of Jehovah's Witnesses
3 km / 1.8 mi
Coral Mall
3.1 km / 1.9 mi
Cuadra San Isidro Shopping Center
3.2 km / 2 mi
Colon Lighthouse and Museum
4.9 km / 3 mi
El Obelisco
4.9 km / 3.1 mi
Playa Punta Torrecillas
4.8 km / 3 mi
Chinatown
7 km / 4.4 mi
Zona Franca de San Isidro Industrial Area
7.2 km / 4.4 mi
Santa Maria la Menor Cathedral
7.5 km / 4.6 mi
Megacentro Mall
7.5 km / 4.7 mi
Hipódromo V Centenario
7.9 km / 4.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- resort
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Airport Shuttle
- Laundry service
- Multilingual staff
- Currency exchange facilities
- Garden
Show 17 more facilities & services
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- TV lounge
- Game room
- Hot tub
- Spa centre
- Picnic
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
APARTMENT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
FAMILY ROOM QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAcuarium Suite Resort
TRIPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: TPL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Acuarium Suite Resort
100
reviews shown
Lisandra
Me encanta excelente localización cerca a todo y la seguridad muy efectiva..habitaciones cómodas y el área de re re muy cómoda y limpia
Marie
It was easy to get into the hotel except that the process of payment through Expedia was an issue. I had to pay out of pocket for the night since the payment from Expedia did not go through.
Santa
este hotel está muy mal lo primero es la limpieza el baño sucio en la habitación no había donde cargar el celular el aire acondicionado no enfría bien ah y la luz se fue varias veces un día estuve más de dos horas esperando la luz 🙄u. calor horrible el desayuno horrible y medido 😡no te dan la información bien y para usar una toalla en la piscina tiene k pagar $1000 pesos dominicanos 🤔
Marie
The AC was not working in the middle of the night
Sandy
My family and I stay was excellent, The room very clean hot water and the workers there very nice. My daughter loved the pool and even the guest that was there with there kids was very nice.. The price was fantastic and the food great. The hotel is very secured and the parking was fabulous.. I highly recommend and will be staying there again.
angelo
My expectations of this hotel from what I observed on the advertisement were totally different. It was rundown, needs updating. There was a window panel missing in the bathroom where constant bugs and flies would come into the room. The doors were extremely squeaky. The patio door had gaps all around the molding. The front desk hosts were very cold. Anything that you bought extra had to be paid upfront could not be added to your room, which was inconvenient to have to go back to your room to get money or a credit card. The Safe didn't work. Didn't give you any hangers to hang your clothes. The buffet breakfast was very limited and would run out of items frequently. The bartender at the bar was always on her phone and would get upset if you had to pay the bill or ask for another beer. There is a disco next-door that stays open till 4 or 5 in the morning with the music extremely loud. And there are people that hang out in the parking lot, revving their cars, playing music extremely loud. When that is all set and done and you think you can go back to sleep there's constant dogs barking. If you intend to get some rest and relaxation this place is definitely not for you. I will definitely not return.
One waitress called Marciel was very friendly and kind.
One waitress called Marciel was very friendly and kind.
Pamela
Friendly service. Helped with my suitcase. Super location net Caribe tours. Great for solo person, couple and families.
deandra
Staff was nice but the place is run down.
EKRON
Get a next hotel
Keresha
The hotel is low budget but is a good price for the location and what you receive. The exterior and the room was relatively clean and comfortable. Breakfast was included but the food was not good.
The receptionist didn't speak English and took over 1 hour to check me in. She couldn't find the online reservation and I had to pay for a new reservation at the desk, then the next day they weren't able to refund the payment to the card so I had to receive the amount pesos.
The receptionist didn't speak English and took over 1 hour to check me in. She couldn't find the online reservation and I had to pay for a new reservation at the desk, then the next day they weren't able to refund the payment to the card so I had to receive the amount pesos.
Ramon
Very good place...came back as soon I can
Olga
Was very clean
Esther
The staff is excellent…it’s the only part of the hotel that deserves all the stars…the daily breakfast is also very good. But that’s the only part I can write anything positive about. The noise from nightclub next door doesn’t allow you to sleep, or the craziness from people that come on the weekends with their day pass and their own music blasting. A movie was being filmed at the hotel when we stayed so we had to deal with the crew, the equipment, the cameras, no partying, waiting to get in and out of hotel while they’re filming, wish someone had told us…needless to say, we won’t be staying there again
Jimmy
La propiedad está desatendida en cuestión de planta física
Jonathan
The hotel can be more better on cleaning, and property maintenance
Yunen
Very spacious parking space safe and gated
Yunen
Self parking a plus. Very safe and gated
Yunen
Parking good and secure. Staff very polite and helpful
Sharon
Nice pool area and delicious breakfast buffet.
Felix
Do not go to this hotel very Poor cis tóner service front desk lady was very Bad actitud.
Jefferson
Yes,spotless room and guest service was excellent.
GONZALO
etaba bien la habitacion solo la entregan muy tarde
Pierre Ronald
Very nice
Chester
The room was in good condition
Eduardo
Excellent
Daniel
Awful! Disgusting rooms, terrible customer service. Never stay again.
Sebastien
the check in is way too long
Jessica
It was ok..needs some upgrading..especially the shower heads..
Jeff
The current establishment is satisfactory, but an upgrade to a three-star or four-star hotel is necessary to advance in the competition.
Luis
everything was excellent
Elvin
habitaciones estaban limpias lo malo fue los apartamentos deben darle mas condiciones los toiles drenaje del chower luces que no prenden si no fuera por eso fuera un buen punto para la ser cania a la cuidad
Marines
Demasiado ruido en los cuartos cerca de la piscina. Los apartamentos atrás súper cómodos.
Otoniel
Is a great place, the stuff are very nice, i have been going back for several years, great location, not too fancy but nice place.
My only suggestion will be make sure everything is working perfectly in the room before checking it I know things may happen but there are things that can be addressed before the guests check in. After this this is solve I will give 5 stars
My only suggestion will be make sure everything is working perfectly in the room before checking it I know things may happen but there are things that can be addressed before the guests check in. After this this is solve I will give 5 stars
Ernesto
This is a noisy place.., looks like cantina, discotheque or any party place 16 hours a day, the Kitchen service and restaurant is so bad, the waitress are like mad all the times with bad mud.., they never smile, looks like angry girls., the only nice person is the security guards.,
Graciela
The employee are really friendly and honest
Nathaniel
Request 1st floor room 2 months in advance do to physical limitations did not receive one
Christopher
Fab spot
Marines
Personal muy amable!
Christopher
Love this place
Michael
My favorite place to stay I’m from America and it’s always good when I’m here
Graciela
Good place to stay.
Graciela
Everything clean, the employees nice , the property nice and clean, the pool excellent.
Gladys
The place is pretty. It is quiet. The staff very helpful. The food was delicious. The bathroom has no mirror. The bedroom was spacious, but was missing plug outlets. There is a hole on the wall for an outlet installation. The side lamps by the beds are missing outlets. One can plug your phone from the outlet behind the tv or the mini fridge in the room.
Gissel
Excelente
snarde
nice place to stay
Frankelly
Necesita mantenimiento y mejora sus servicios.
Elizabeth
It needs some repairs, new mattress and cleaning
William
Many visits to this location because of accessibility, kind and accomodating staff. A little older establishment but definitely works for my budget and needs. Thanks again
Mathews
Good stay
Yahaira
The property is beautiful but needs to upgrades.. the room are old and the bathrooms too. The kitchen closes at 11pm, so if you are hungry or want a beer after 11pm you need to go out. It is not a resort how is mentioned on the website.
Israel
Need updated. No hot water. Very loud at night
The room was very old need to be updated. No hot water
Irma
Everything was good and beautiful thank you see you soon 🙏🙏🙏
Michael
Cool place I love to come here
Julien
I immediately checked out due to the accommodations
Lewis
The property did nor resemble the photos presented at all. The air was only allowedat a certain level which did not coom the room. Toilets keaked when flushed and ecectricity went down three times in two hours. There were four people with a multiple day stay. All four of us left within 3 hours.
dulce
Ese hotel
Es viejo y está muy descuidado las camas son incómodas es horrible
Es viejo y está muy descuidado las camas son incómodas es horrible
MIchael
Food really good bar was really fun
Maria
This hotel may be no good for those not Spanish speakers. Staff don’t speak English and even did not know the meaning of the word “tour” when asking about it. Very noisy restaurant with music to the highest volume, poor transportation available with a recommended risky taxi with no seat belt, no lights in a very poor driving environment. I changed rooms 3 times in 4 days due to no electricity, pool internet reception. Limited breakfast buffet, confused dinner order.
Other than that, the patio and the pool area were excellent.
Other than that, the patio and the pool area were excellent.
MIchael
Really cool people
Michael
Not a resort
Carlos
Este es un buen hotel, ubicado convenientemente, el staff es amable y atento, los desayunos están bien, el área de la piscina es muy agradable, y tiene estacionamiento. Pero, el mantenimiento deja mucho que desear. Recomiendo ponerle cariño y atención al mantenimiento de la propiedad: reemplazar lo que se rompa, y asegurarse que los muebles y la planta física se mantengan en buenas condiciones.
Juan Carlos
Need repairs in suits and also breakfast..
luz
the pool is very good
Verified traveler
Very noisy.
Scott
I liked that room was kept up nice, nights were morderate with noise, great pool, good location for me to take morning walks. I did not like that the person I came to see had to leave her id at the desk when she came to see me and that they put a time limit on her stay to see me when it got around 9, the bed is far too hard and far too little blankets on the bed. And like many others have said, WIFI is not good.
Jayven
It was pretty good
Mark
Just not what it seemed , just over all in the rooms are horrible but the pool area Is the cleanest area . Oh and WI-FI sucks
Jose
Terrible
Maritza
I work for the Cruise Line , and this Hotel had no internet. It was more out then in ...It was not safe for me. and when you order , food they was out of things on menu.. I would like my money back.
JONATHAN
Loud music playing until late.
Teshaune
The price was worth it and a littke more .
Jessica
The hotel desperately needs a upgrade, it has potential as it’s close to the airport but omg the amenities need a complete revamp.. my 7 year old would not eat anything there because everything looked dirty.. the spoons were rusted and the pots are way pass old..the taxi available drove like a maniac we had to pray every trip and he did not know where to go. Overall the only good experience is that the front staff and security were very nice people..
ELVIS
Limited wifi only to commun areas
MARISOL
Buenas atenciones. gracias!
Cesar
They played loud music until about 9pm, I had an early flight the next morning and wasn't able to get any sleep.
Willy elie
The people was very nice. And I feel liked safe there
archill
the front desk person have a lot of problems to locate the reference number of hotel.com in their computer not properly trained don.t know their computer system well
troy
Good location and price good for convenient.
Wendell R.
Clean and spacious property
hector
There was no internet inside the room and the t.v cable was not working.
Sheree Norma
I like everything about this hotel
JACQUES
Everything aas great except the food shouldn't be the everyday
yesenia
Music too loud, all day and night.
yann
1 night in Santo Domingo
Not well maintained. No available wifi
Verified traveler
The resort is nice outside but the rooms are horrible. Towels were dirty with stains, the floors were dirty, ac wasn’t working so we had to change rooms, toilets were dirty, surface was very dusty.
Verified traveler
The apartment was full of cockroaches, it was all of over the places, the kitchen were full of this animals walking al over the kitchen table and kitchen cabinets even the floor, we found a tick on the bed. By the morning the ac wasn’t working.
Verified traveler
For price was good , only I felled little unsafe due because they have a discotheque inside and accept our site people
Verified traveler
Rude bad cominication cleaning horrible no WiFi customer service horrible
Verified traveler
The place is dirty, the customer service is horrible. The bathroom have a mold odor.
Verified traveler
Will never book with Acuarium ever again. Hotel room was very dirty. The window had the screen cut out and the refrigerator was barely cold. Went with a group and had to check out early because people were trying to break down the door in the middle of the night. The room given only had a key to get it with no other form of security lock like a bolt. Spoke with the owner and they didn't take us seriously. Felt completely unsafe. Other members of the group have stayed there before and this has never happened. Bar is open to public and people come and go. If you care about you or your family do not stay here!!!
Verified traveler
Siempre que voy a Santo Domingo me hospedo ahí y me siento muy satisfecha con el servicio que me dan ..
Wendell
Clean,manicured public areas with easy access to the dining area
Jordany
The property was amazing and it was very big and had two soccer fields and is very nice for a weekend getaway.
Verified traveler
Worst customer service ever!
I had to change the date of the flight, so I only used one night of my reservation. I informed them about the cancellation and it took them about a month to process it.
Expedia call them and they didn't understand English.
I called them (in Spanish) and every time they asked me to call again in 30 min, 4 days or just later.
Until one day they said that the cancellation has to be done through another phone number on Whatsapp.
Then, they said that they have nothing to do with the cancellation, but it has to be done directly with Expedia.
In general, there was no respect for the customer!
Additionally... the food at the hotel is awful!
I will never book at this hotel again.
On the other hand, Expedia was very helpful to solve this problem! Thanks!
I had to change the date of the flight, so I only used one night of my reservation. I informed them about the cancellation and it took them about a month to process it.
Expedia call them and they didn't understand English.
I called them (in Spanish) and every time they asked me to call again in 30 min, 4 days or just later.
Until one day they said that the cancellation has to be done through another phone number on Whatsapp.
Then, they said that they have nothing to do with the cancellation, but it has to be done directly with Expedia.
In general, there was no respect for the customer!
Additionally... the food at the hotel is awful!
I will never book at this hotel again.
On the other hand, Expedia was very helpful to solve this problem! Thanks!
Marie
It’s a very nice place. I will like to there for future vacation
Wendell
The hotel is off the beaten path from all the other hotels but is still has the ambiance of any of the other 5 star resorts
Verified traveler
Great service and very good Handles on the COVID issued very safe to travel here
Paris
el personal muy atento y locacion muy bien todo bien pero los aires acondicionados no trabajan y lo dije pero no lo arreglron espero regresar y que los cuartos esten en mejores condiciones por que me gusto el lugar
Verified traveler
The hotel is really outdated. I was put in a “renovated” room where nothing was renovated. The bedroom light flickered on and off endlessly. The mattress was uncomfortably hard.
Location & surroundings
Acuarium Suite Resort
Ensanche Isabelita, Calle 11, #5, Santo Domingo, Dominican Republic
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Acuarium Suite Resort
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