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Novus Plaza Hodelpa

Santo Domingo

Calle El Conde, Esquina HostosView location

8.0/10Excellent686 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.6/107.6
Condition8.0/108.0
Neighborhood9.0/109.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novus Plaza Hodelpa

Located in the heart of Santo Domingo, Novus Plaza Hodelpa is within a 5-minute drive of the Malecon and Sambil Santo Domingo. This hotel is also conveniently located 7. 8 km from Blue Mall and 7. 6 km from the Assembly Hall of Jehovah's Witnesses.

Guests can enjoy the hotel's fitness center and terrace views. Additional amenities include complimentary Wi-Fi, concierge services, and gift shops. An area shuttle is available for a surcharge.

The hotel offers 96 guestrooms equipped with complimentary Wi-Fi, cable programming, private bathrooms with rainfall showerheads and complimentary toiletries, safes, desks, and phones with free local calls. Room service is available, and buffet breakfast is served daily between 7:00 AM and 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Read more about this hotelShow less

With a stay at Novus Plaza Hodelpa, you'll be centrally located in Santo Domingo, steps from Calle El Conde and within a 10-minute walk of Malecon. This hotel is 0.5 mi (0.7 km) from Alcazar de Colon and 2.7 mi (4.4 km) from Palacio de los Deportes Virgilio Travieso Soto.

Make yourself at home in one of the 96 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately DOP 10 for adults and DOP 6 for children
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Calle El Conde 0.1 km / 0.1 mi
Casino Colonial 0.1 km / 0.1 mi
Columbus Park 0.1 km / 0.1 mi
Ruinas del Hospital San Nicolás de Barí 0.2 km / 0.1 mi
First Cathedral of the Americas 0.2 km / 0.1 mi
Santa Maria la Menor Cathedral 0.2 km / 0.1 mi
Chu Chu Colonial 0.2 km / 0.1 mi
Convento de los Dominicos 0.2 km / 0.1 mi
Casa de Francia 0.3 km / 0.2 mi
House of Tostado (La Casa de Tostado) 0.3 km / 0.2 mi
Museo de la Familia Dominicana 0.3 km / 0.2 mi
Capilla de la Tercera Orden Dominica 0.3 km / 0.2 mi
Trampolin Children's Museum 0.3 km / 0.2 mi
Larimar Museum 0.3 km / 0.2 mi
Calle Las Damas 0.3 km / 0.2 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Novus Plaza Hodelpa

8.0
Excellent
686 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
8.0 /10
Neighborhood
9.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Diego
The rooms vary, first had a room on the fifth floor overlooking a hill, then got placed in a room with a better view but with no outlets and finally a very helpful gentleman in the front desk placed me where I stayed for the remaining of the stay. The rooms are a bit old and there were some water leaks in the restaurant. Breakfast is decent and had the pleasure of being served by Darling Patricia and Nathanael which were excellent and very attentive. The location is very convenient as everything is really close by. It’s not a guest-friendly hotel and it definitely does not have a pool like it’s advertised.
10/10
Exceptional
20 Jul 2026
Anthony R.
Parking in this area is a significant problem
Self
10/10
Exceptional
16 Jul 2026
Minerva
Bueno
Self
10/10
Exceptional
13 Jul 2026
Ruth
Todo súper cómodo y céntrico. Te puedes mover con facilidad por la zona Colonial. Regresaría.
Family
6/10
Pleasant
13 Jul 2026
Abdiel
Tuvimos un percance con la habitación y el personal nos reubicó al instante
Friends
10/10
Exceptional
10 Jul 2026
Elvia Miguelina
Todo el personal del
10/10
Exceptional
05 Jul 2026
Ricardo
Todo perfecto.
Partner
10/10
Exceptional
03 Jul 2026
Julio Durval
THE STAFF WAS VERY PROFESSIONAL
Self
8/10
Excellent
03 Jul 2026
Silvana
Very good service
Partner
10/10
Exceptional
28 Jun 2026
Nemisi
Muy amables el personal
6/10
Pleasant
21 Jun 2026
Karla
We only stayed for one night and for the price it was ok. The best of it is its location, one block away from Colon plaza.
Friends_and_family Family
8/10
Excellent
21 Jun 2026
Poosha
Very helpful and considerate staff.
Partner
10/10
Exceptional
14 Jun 2026
Simon
Everything nice
8/10
Excellent
23 May 2026
Luis Antonio
Always the same breakfast
Self
10/10
Exceptional
23 Apr 2026
Aristoteles
Located in the Colonial Zone of Santo Domingo, this hotel puts you within walking distance of a wide variety of restaurants, museums, and historic landmarks. The property offers modern facilities that contrast nicely with the charm and character of the surrounding historic area.

It’s an affordable option for a comfortable stay in the city. Just keep in mind this is a downtown-style hotel, don’t expect a beachfront setting or resort atmosphere.
Self
8/10
Excellent
16 Apr 2026
Richard
The room was clean, Staff was great, Breakfast was fresh and good, Shops and restaurants nearby were wonderful. Location was the most important thing for me.
Partner
10/10
Exceptional
15 Apr 2026
Leonardo
Staff was amazing especially the security.
Friends
8/10
Excellent
30 Mar 2026
Jose
Cerca de restaurantes, sitios para comprar,playas, centro de la ciudad,colmados.
Business
6/10
Pleasant
24 Mar 2026
Rafael
No liked the service
8/10
Excellent
18 Mar 2026
aaron

This hotel is in an excellent location if you want to tour the colonial zone or does one block from Columbus Park is right on the main avenue is it closed for pedestrian use only.
Staff was friendly and nice... The guys at the front desk spoke English
Friends
6/10
Pleasant
18 Mar 2026
Gabrielle
Staff is very nice
Family_with_children
10/10
Exceptional
16 Mar 2026
Harold
Yess
Friends
4/10
Poor
16 Mar 2026
Ricardo
Not clean floor, shower.
AC not working properly, a lot of roaches, the sink is clogged.
Room 420
Partner
10/10
Exceptional
11 Mar 2026
Stephanie
The staff were great! Super friendly and very helpful
4/10
Poor
10 Mar 2026
Ghassan
The Location of the Hotel is very good. The room was not comfortable. The Bathroom needs renovation urgently. We have made the Reservation wirhout Breakfast
2/10
Poor
22 Feb 2026
Royal
They wanted us to wait in the morning for 1 hour for a golf cart driver to bring us to where the car had to be park..because there is nooo on site parking..so i walk to get my car. The noise level at night was terrible..loud i mean loud music coming in..no insolation from the noise until 3:30am in the morning...slept like 3 hours if that. Don't recommend staying there. We are planing another place on when return to the capital in 7 days.
Friends
8/10
Excellent
07 Feb 2026
Josefina
Staff could be more friendly.
Friends_and_family Friends
2/10
Poor
26 Jan 2026
Randolph Nangbah
Roaches, poor customer service, asked for pressing iron and they brought clothes hangers. Twin beds more like cots… worst hotel ever..
2/10
Poor
22 Jan 2026
Alejandro
Room was very small. Bathroom tiny. The shower head wasn’t attached properly. The gym wasn’t working (treadmill). People smoked in the restaurant section.
Leisure Partner
10/10
Exceptional
15 Jan 2026
Sean
Would definitely stay again
Leisure Self
8/10
Excellent
11 Jan 2026
Fabian
Clean room. Friendly staff.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Maribel
Parking impossible but I know thats the area is more for walking I enjoy and will recommend
Leisure Family
6/10
Pleasant
03 Jan 2026
Elmira
The key doesn’t work and we needed to ask the receptionist every time to get into the room
6/10
Pleasant
02 Jan 2026
Karel
El hotel se mantiene limpio y ordenado, aunque es evidente que la propiedad es un poco antigua. Los tomacorrientes en la habitación son limitados, lo cual puede resultar inconveniente para quienes viajan con varios dispositivos.

Su mayor ventaja es la ubicación: está muy céntrico y permite recorrer el área caminando, especialmente para disfrutar de la vida nocturna. Hay varios bares y discotecas a pocos minutos a pie, lo que lo hace ideal para quienes buscan entretenimiento sin necesidad de transporte.

En general, es una buena opción para pasar un fin de semana corto. Si no eres muy exigente con las comodidades y priorizas la ubicación, el hotel cumple adecuadamente.



Si lo quieres más corto, más directo o con un tono un poco más casual, dime y lo ajusto.
Leisure Self
10/10
Exceptional
02 Jan 2026
Karen
The staff were great. The room was a decent size and clean. Would book again.
Leisure Partner
2/10
Poor
30 Dec 2025
bahjat
Very poor customer service from the staff front desk and breakfast staff in the restaurant. Also room very small for 2 beds
6/10
Pleasant
28 Dec 2025
Gabriel
It was an okay hotel. The shower head in my room was broken, the safe box didn’t work and the windows in my room seemed to be broken as I could hear all the noise from the street… there is not gym available ! I wasn’t planning on working out there but I just stopped by to check out the gym facilities and couldn’t believe my eyes. That should not be called a gym! To sum it all up, it was an okay hotel to just spend the night as my final destination was Punta Cana …
Leisure Self
2/10
Poor
22 Dec 2025
joseph
The toilet didn't work in my room. I am a adult was given a room with two twin beds could not sleep. No hot water
Leisure Self
10/10
Exceptional
21 Dec 2025
Daysi De
Excelente todo
Business_and_leisure
8/10
Excellent
14 Dec 2025
Jeff
Nice staff and clean.
8/10
Excellent
06 Dec 2025
Alex
The staff was super courteous, specially Mr. Luis R.
The breakfast was surprisingly great.
Leisure Partner
6/10
Pleasant
29 Nov 2025
Andrew
Room was very humid with slightly musty smell and very hard bed. Window did not open by design. Bed had very thin sheets. Good location for the price. Dirty hallway carpets. Room air conditioner was weak but kept just barely comfortable.
10/10
Exceptional
04 Nov 2025
Shawn
My stay stay at this hotel since coming to Santo Domingo but will choose this hotel in the future. They address any issues that came up during my stay.
Leisure Self
4/10
Poor
24 Oct 2025
Jane
I was unable to make it to the hotel because they had street access blocked. I ended up having to look for another place because they were trying to have us park like 5 blocks away from the hotel in the street and walk our way to them with our luggage. On top of that it was poring rain. They should be respectful of clients with reservations, at least notify that the access will be limited or restricted in case the client wants to make arrangements or cancel.
10/10
Exceptional
10 Oct 2025
Yadira Maria Santiago
Very nice
2/10
Poor
03 Oct 2025
Leila
I would never book here again definitely wasn’t worth the money.
Leisure Family
4/10
Poor
30 Sep 2025
Wilbert
I got a verry small room in a corner, lot of pigeon near the window. I would no recommended!!
10/10
Exceptional
23 Sep 2025
Juan
Everything was great, the bed was so comfortable and big, overall the room felt like home. The only thing that was really bothering was the smell at the bathtub. I think pipes need to be fixed. Thanks you so much
God bless.
Business_and_leisure Self
2/10
Poor
07 Sep 2025
Rosa
My mom check in this place and the room had a mildew smell and the customer service was very unprofessional will not coming back in this area
Business_and_leisure Friends
6/10
Pleasant
31 Aug 2025
Larenzo
Two two sons and i missed our fights back to Jamiaca and we had to stay at this hotel forctwo days. The front staff was super polite, helpful, and patient with us while i was having some difficulties with my credit card. Hats off to you Mr. Front desk operator..
Leisure Family_with_children
8/10
Excellent
29 Aug 2025
Jamaine
Very convenient.
Leisure Family
10/10
Exceptional
21 Aug 2025
Hidardo
Very good situated
Leisure
4/10
Poor
17 Aug 2025
Jacob
This HOTEL DON'T HAVE PARKNG, that’ the big probleme. No hot water. I don't really like this services.
Business
10/10
Exceptional
03 Aug 2025
Michael
Everything was excellent
10/10
Exceptional
21 Jul 2025
Clancey
The staff we’re extremely friendly and helpfuland facilities were very neat and clean
Leisure Partner
10/10
Exceptional
10 Jun 2025
Jamaine
The property is a perfect for a location in the Colonial Zone
Business Self
10/10
Exceptional
17 May 2025
dianuvys
Bueno
8/10
Excellent
15 May 2025
Ruben
Small room, roaches, shower drain clogged
Leisure Partner
6/10
Pleasant
14 May 2025
Aura
Rooms small and indows
8/10
Excellent
01 Apr 2025
Maricel
The property is very clean, the staff was very friendly and the breakfast was veey good.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2025
Luciano
There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.
Leisure Family
8/10
Excellent
07 Mar 2025
Carlos Alberto
Good overall experience.
Leisure Family
10/10
Exceptional
04 Mar 2025
Anteous
Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2025
Linette
Excellent
Leisure Self
10/10
Exceptional
15 Feb 2025
Rainel
Todo fue perfecto, me encantó el lugar, en el futuro volveré a hospedarme con ellos.
Leisure Partner
8/10
Excellent
12 Feb 2025
Verified traveler

Good value in this clean, well-located hotel.

Pros:
* the hotel is very conveniently located in the colonial part of town
* the staff was very helpful and friendly
* the hotel and the room was very clean and generally comfortable

Cons:
* small bathroom with a stand-up shower cubby that didn't have lighting, so while the bathroom had good lighting, the shower space was a bit dark.

* the food offered at breakfast was OK, but not great. They had a lot of options, but much of the hot food was just warm.
Be aware that the beds are VERY firm.
Friends_and_family Friends
10/10
Exceptional
05 Jan 2025
Diego
Nice hotel just as listed. Good location
Leisure Partner
8/10
Excellent
26 Dec 2024
Roman
Very convenient location, but in the 5th floor you might experience shower low water supply.
Leisure Family_with_children
10/10
Exceptional
05 Dec 2024
Surindra
Close to all
Leisure Friends
4/10
Poor
04 Dec 2024
Mark-Edward
Great location but poor accommodation.
My AC didn’t work, only 1 functioning outlet and the water took forever to warm.
Leisure Friends
4/10
Poor
18 Nov 2024
Darina
The lack of parking lot and insecurity around the premises makes you feel unsafe. The security guard was sleeping. If you check in the middle of the night the lights are off so you have to wonder where the entry is.
Business Friends
6/10
Pleasant
06 Oct 2024
Jose
There was a cockroach in the room, the bathroom was very uncomfortable and there’s no place to park.
Business_and_leisure Partner
10/10
Exceptional
29 Sep 2024
Jose
Great place
Leisure Partner
10/10
Exceptional
21 Aug 2024
Ralph
The property itself was clean, but dirty around the property
Leisure Partner
2/10
Poor
29 Jul 2024
Quienton
Staff
10/10
Exceptional
21 Jul 2024
Jose
Need parking in the properic
6/10
Pleasant
01 Jul 2024
King J
You get what you pay for
Leisure Friends
8/10
Excellent
21 Jun 2024
Poosha
I like that the hotel is in a convenient location. But the cleanness need major improvement.
Business Partner
10/10
Exceptional
03 Jun 2024
Christopher
Great area to walk around Ciudad Colonial. Around the corner of the hotel theres a walking street with a lot of shops and restaurant and Parque Colón. A lot of tourist actives to do in the area. The only complaint I have is that didn't have batteries for my safe. I asked for them but didn't receive any :(. But otherwise great experience.
Leisure Partner
8/10
Excellent
02 Jun 2024
Larry
I would stay there in future
Business Self
2/10
Poor
23 May 2024
Lorenc
They charge extra fee of 30 s if u bring a friend up for not even 10 min and it’s noise from the air condition
Leisure
10/10
Exceptional
19 May 2024
Brittney
So clean, so friendly, nice and cool. Best location in La Zona
Business_and_leisure Self
6/10
Pleasant
18 May 2024
Fredy
The beds and the room were very small, loud music outside the hotel, I didn't get any rest, the price was expensive for what it was, I wouldn't return
Friends_and_family Family
10/10
Exceptional
15 May 2024
kevin
Great location to the colonial area in Santo Domingo.
Leisure Friends
10/10
Exceptional
08 May 2024
Franklyn
Great stay
Leisure Self
4/10
Poor
20 Apr 2024
Erkan
First of all I would like to thank to all hotel crew , and front desk agents for made our stay the way nicer and better.They were so kind, they all reserves to work in better hotel and under better hotel management. All I can say about this Hotel management, they need to improve their room conditions and especially toilet and bathroom. ( ASAP!) if they read this comment they could fine what happened during our stay and again Thank you to all hotel crew.
Leisure Friends
2/10
Poor
14 Apr 2024
enmanuel
Service really bad, smell really bad the areas, no parking, the phone don’t answer at the lobby, food really bad, cold and not variety
Business_and_leisure
6/10
Pleasant
11 Apr 2024
Americo
location to historic sites is excellent. A lot of good dining options. Uber rides are cheap and reliable.
Comfortable room. The breakfast buffet helps if you are in a hurry but, there are a lot of better and cheaper dining options around the hotel.
Leisure Family
8/10
Excellent
07 Apr 2024
Liliana
Good
Leisure Friends
8/10
Excellent
24 Mar 2024
Tolliver
Ok
Leisure Family
10/10
Exceptional
05 Mar 2024
Don

I had a room facing the interior. Try to avoid this. The window looked straight into another room.
Leisure Self
10/10
Exceptional
27 Feb 2024
Andi
Value property, perfect location for the colonial Zone,
Business_and_leisure Partner
8/10
Excellent
22 Feb 2024
Glenda
The service was very good and made you feel at home.
Leisure Family
10/10
Exceptional
20 Feb 2024
NIGEL
The reservation was confusing as I thought that breakfast was included only to find out that it was not.

Expedia need to make it more easy and clear when the customer is booking online.
Leisure Partner
8/10
Excellent
18 Feb 2024
Anuradha
The location is great, and the street on which this hotel is very busy, so I felt safe at night. The only negative is sometimes you hear music as cars go by, but it quietens down pretty well.
The staff was very friendly, and everything was clean. But the location is the best!!!
Leisure Partner
2/10
Poor
16 Feb 2024
Verified traveler

Hotels.com is a horrible company and service

I had accidentally booked this place, and once I made the mistake (within 10 min)--I had tried to cancel...and they wouldn't let me.

So I'll never stay at this place, and I'm about to stop using THIS Hotel.com app
Business
10/10
Exceptional
31 Jan 2024
Rosa
En el restaurante solo se dice el desayuno. Ningún otro alimento durante el día.
Los precios del mercadito en el recibidor, muy caros.
Algunas empleadas recepcionistas poco corteses.
Descontrol del agua fría y caliente en la ducha.
El teléfono no servía.
Conforme con la limpieza, el A/C, y condiciones en general de la habitación.
Desayuno muy bueno y los empleados en el restaurante muy amables.
Magnífica ubicación del hotel y el transporte ofrecido hacia el aeropuerto, con precio razonable.
Leisure Self
6/10
Pleasant
28 Jan 2024
Antolin
Mediocre
8/10
Excellent
02 Dec 2023
GIANNI
Regular hotel. Nothing exiting about it.
Business
8/10
Excellent
23 Nov 2023
ANTONIO
Great location. A little run down. Lobby furniture needs an update.
Leisure Family

Location & surroundings

Novus Plaza Hodelpa
Calle El Conde, Esquina Hostos, Santo Domingo

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Novus Plaza Hodelpa

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