Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Boutique Hotel Palacio

Santo Domingo · Dominican Republic

Calle Duarte 106View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.6/108.6
Amenities8.0/108.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Boutique Hotel Palacio

'Enjoy a range of amenities at this colonial hotel in Santo Domingo, including an outdoor pool, sauna, and fitness center. Stay connected with complimentary Wi-Fi and take advantage of concierge and wedding services. Dine at Taberna Don Quijote, specializing in Caribbean cuisine, or enjoy room service during limited hours.

Relax with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM. The hotel offers dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Host your event in the 301-square-foot (28-square-meter) conference space.

A roundtrip airport shuttle is available (surcharge applies), and free self-parking is provided. Each of the 45 guestrooms features a minibar, flat-screen TV, premium bedding, and private bathroom with designer toiletries and a hairdryer.

Nearby attractions include Calle El Conde, the Regional Museum of Archaeology, and Casino Colonial (all within 0. 1 km). '

Read more about this hotelShow less

With a stay at Boutique Hotel Palacio, you'll be centrally located in Santo Domingo, within a 5-minute drive of Malecon and Sambil Santo Domingo. This hotel is 5.1 mi (8.2 km) from Blue Mall and 7.2 mi (11.7 km) from U.S. Embassy.

Stay in one of 45 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Santo Domingo? This hotel has 301 square feet (28 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 9 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 40 per vehicle (one-way)
    • Early check-in fee: USD 10 (subject to availability)
    • Late check-out fee: USD 10 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Calle El Conde 0.1 km / 0.1 mi
Casino Colonial 0.1 km / 0.1 mi
Ruinas del Hospital San Nicolás de Barí 0.2 km / 0.1 mi
Columbus Park 0.2 km / 0.2 mi
Iglesia de Nuestra Señora de las Mercedes 0.3 km / 0.2 mi
Duarte Park 0.3 km / 0.2 mi
Capilla de la Tercera Orden Dominica 0.3 km / 0.2 mi
First Cathedral of the Americas 0.3 km / 0.2 mi
Convento de los Dominicos 0.3 km / 0.2 mi
Santa Maria la Menor Cathedral 0.3 km / 0.2 mi
Chu Chu Colonial 0.3 km / 0.2 mi
Quinta Dominica 0.4 km / 0.2 mi
National Pantheon 0.4 km / 0.2 mi
Calle Las Damas 0.4 km / 0.3 mi
Casa de Francia 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 1992
  • Total number of rooms: 45
  • Number of floors (main building): 4
  • Number of floors (annexe): 2
  • Single rooms: 25
  • Double rooms: 15
  • Junior suites: 1
  • Suites: 3
  • hotel
  • City centre
  • Car park
  • 24-hour reception
Show 35 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Steam bath
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM

    Photos are not available for this room type.

    Boutique Hotel Palacio

    QUADRUPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Boutique Hotel Palacio

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH TERRACERoom • DELUXE WITH TERRACEROO.DX-TR

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Boutique Hotel Palacio

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE SUPERIORRoom • EXECUTIVE SUPERIORROO.EJ-SU

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Boutique Hotel Palacio

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Boutique Hotel Palacio

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Boutique Hotel Palacio

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
28 Jul 2026
Elaine
This is the second time I’ve stayed here and it truly has the best bang for your buck in this area— large rooms, friendly staff, and safe location. It was unfortunate that the road in front of the hotel is closed and under construction currently. Breakfast is hit or miss but there’s a variety for everyone.
10/10
Exceptional
22 Jul 2026
Leonardo
Great location and nice breakfast included. Beautiful AC.
8/10
Excellent
19 Jul 2026
Johnny
The property was clean, and it had that colonial ambience. The room was a little too spartan for a hotel room.
There was an advertised swimming pool., but I did not see any.
Areas of the hotel are in need of maintenance.
The breakfast was good, but limited.
The area around the hotel is being renovated, but numerous interesting tourist spots are within 5 minutes walking distance.
You cannot beat that price though.
6/10
Pleasant
11 Jul 2026
Yatzie
There was heavy construction on the location site, which made the stay less desireable than we'd hoped.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
CARLOS
Excelent location and great staff
Partner
8/10
Excellent
03 Jul 2026
Raquel
El hotel esta en muy buena ubicacion. El staff es bien atento. Por el momento no tienen servicio de parqueo porque la calle esta en construccion y la barra tampoco esta en servicio.
Partner
6/10
Pleasant
29 Jun 2026
vernon d
Restaurant/bar was closed our entire trip. Breakfast was cereal, deviled eggs, and guacamole. Overall 3 star hotel at best but perfect location. The area in Santo Domingo has gone down dramatically, not how I remember it a few years ago. Over priced and run down area now.
Family_with_children
10/10
Exceptional
27 Jun 2026
Karina
Beautiful old home with tons of character the breakfast is great. The rooms have high ceiling and bathroom is roomy with all bath towels provided.
Partner
4/10
Poor
26 Jun 2026
Veronica
A cement block was holding the mattress. Most of the towels and sheets were very old.
There were no grab bars on the shower and the floor was slippery.
The fire alarm was on the closet floor
Partner
4/10
Poor
20 Jun 2026
Nelson
This was our third time staying at this property, the prior two times having been good experiences. We adore the staff there, especially three attendants that have worked at the property for decades now. The ownership group seems to be having problems upkeeping the property or just doesn’t have the money to do so. We had several days with no hot water, to the point that our room was changed three times. One of the rooms had a terrible mold smell. On another of the days, water to toilets were shut off for maintenance with notice coming after the work had begun. A couple of mornings, air conditioning didn’t work at the breakfast cafe, the cooks were sweating up a storm and visibly uncomfortable. We don’t believe this to be a reflection on the employees, we believe they’re just trying to earn a living. The ownership group needs to prioritize investment in this otherwise well located property with very nice people working there. We complained quite a bit at the property this stay. So much so that I actually felt bad saying anything anymore. We normally don’t ask for credits or refunds, but it was notable that no such offer was made. This makes us think that this is somewhat of a norm now. We sincerely hope someone in ownership takes more pride in maintaining this beautiful property.
Family_with_children
10/10
Exceptional
20 Jun 2026
Karina
Great place, although the street is torn up at the moment. Quick check in with super friendly, professional staff. Would stay again. Rooms are big with high sealing and very clean.
Friends
8/10
Excellent
20 Jun 2026
Charlyne
It had an old time smell which we thought was appropriate for the theme. It has a nice pool that was open until 10 pm so it was a plus. It also had a buffet style breakfast included which was good. On the downside there was construction done right in front so the parking was not available, but we understood it was not something within their control.
Partner
10/10
Exceptional
20 Jun 2026
Kevin
Staff was fantastic, rooms were high ceilings and quiet. Historic ambiance. Note, access to the parking area is blocked with street reconstruction. Only on street parking available until construction is completed.
Family_with_children
10/10
Exceptional
18 Jun 2026
Hector
The hotel is clean and quite and in the middle of everything, If you are looking for a place where there isnt too much noise going than this is it. This hotel has some of the nicest people I have ever met.
4/10
Poor
17 Jun 2026
Carolina
La ubicación del hotel es excelente pero no contaba con estacionamiento por mantenimientos en la calle y nadie nos avisó, uno de los motivos que lo elegimos fue porque contaba con estacionamiento por lo que fue una tremenda decepción. El personal amable pero la limpieza del lugar no tanto, habían pelos en baño. La pieza tampoco contaba en agua para tomar y faltaban cobijas para las camas
ya que el aire acondicionado es muy fuerte y no se podía regular.
Friends_and_family Family
2/10
Poor
13 Jun 2026
Sandra
N/a
10/10
Exceptional
02 Jun 2026
Janette
Excellent location 1/2 a block from El Conde (the main road lined with shops, souvenirs, and cafes that's only open to foot traffic!). Also, about 4 minutes away from Parque Colon, filled with restaurants and music. We had a wonderful experience staying here, enjoying the daily breakfast and using the rooftop pool during the mid-day heat.
Partner
4/10
Poor
09 May 2026
Gary
I booked this hotel primarily in the excellent ratings which I cannot understand based on my experience.

The hotel is well located within the Colonial Zone however there were several detractors.

First and foremost, the rooms don’t have any air-conditioning which is a major flaw in a city as hot as Santo Domingo.

My room (104) was in the ground floor and was very dark with no sun coming through the windows.

The breakfast was mediocre at best with very limited selection and the scrambled eggs were cold.

The rooftop poll is small and the loungers are uncomfortable.

Not a great experience in my opinion.
Self
10/10
Exceptional
09 May 2026
Boris
The rooms are very homely and quiet and the staff is always great local shops on Conde so very convenient 100%
Self
6/10
Pleasant
03 May 2026
Victor
Need to improve the air conditioning. Rooms are clean
Family
10/10
Exceptional
30 Apr 2026
Prudence
This place was unique! I was taken into a time portal to experience the history of the island, yet all the modern comforts were provided. The staff were warm and helpful 24/7. Even though I returned late each day, the doorman stayed outside to look out for me! I would recommend this place to anyone who wants a truly personal, rich experience.
Self
10/10
Exceptional
30 Apr 2026
Gabriela Ximena
It was perfect! Thank you!
Family
4/10
Poor
29 Apr 2026
Ivette
La habitación olía a humedad y polvo.
El internet no servía.
El personal es poco amable.
Solo rescato que el desayuno era rico.
No recomiendo este hotel.
Family_with_children
4/10
Poor
28 Apr 2026
Lourdes
There were roaches every day .
Very poor lightening.
Staff not compromised .
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Juan
It's an old mansion, it feels like you stay in a museum, basically living in a 19th century Spanish court yard. It's amazing! As for a hotel, amenities are old, blankets are not the cleanest, but the AC is excellent. Location is great, right at center of everything that the history and culture offer at Santo Domingo, the oldest city in las americas. This experience is not something you can ever find in a modern hotel. Living here for just one night makes me fall in love with the history of the city and country.
Family_with_children
10/10
Exceptional
22 Apr 2026
Brandon
I love this Property My Wife And I Have Stayed There Several Times It In The Center Of The Colonial Zone And Walking Distance To Great Food And Historical Sites!!!
Family
10/10
Exceptional
13 Apr 2026
Daniel
Good value for its location. The staff (although slightly rough in the cafeteria:)) is very nice. I would definitely go back.
Partner
10/10
Exceptional
12 Apr 2026
Mileidis
People there were kind and helpful, the breakfast was included and was good everyday, my family and I enjoyed a lot. The room were good, the air conditioning also worked perfect. I would just recommend to work on the amenities like the gym, It was not in a very good condition. But for the staying was great! We had a store close and restaurants.
Family_with_children
10/10
Exceptional
06 Apr 2026
Edwin
Hotel rooms clean with some humidity affecting sinus issues. Shops, restuarants very close to hotel. Hotel staff excellent.
Partner
8/10
Excellent
29 Mar 2026
Frances
Location and staff were excellent. Breakfast was okay. The property needs to be updated.
Family_with_children
8/10
Excellent
25 Mar 2026
Sergio
Needs renovation, 911. Streets in the sector are being repaired, difficult to drive and get to the hotel.
Partner
8/10
Excellent
22 Mar 2026
David
It's where I go when the Hodelpa Caribe Colonial is full.
Self
10/10
Exceptional
21 Mar 2026
Víctor junior
Cute boutique hotel with friendly staff
8/10
Excellent
18 Mar 2026
Megan
The hotel itself was beautiful. Very unique. My one critique was that I always had to ask for towels. The room was made up, but there were no towels.
Self
10/10
Exceptional
07 Mar 2026
Kayser
Ac is great, central location, great aesthetics
Partner
10/10
Exceptional
01 Mar 2026
Carmen
Excellent
Business Family
10/10
Exceptional
18 Feb 2026
Bill
Charming place in the colonial zone. The staff was awesome! Always an English speaking person at the front desk....all the staff were over the top helpfull. I can't say enough!
Self
10/10
Exceptional
15 Feb 2026
merideth
We loved this hotel. The staff was great especially Jose. We had the suite with outdoor patio and it was very spacious. The location was close to everything and there is so much history in the old town. Definitely would recommend this hotel!
Partner
10/10
Exceptional
12 Feb 2026
Michael
Clean rooms, very friendly staff.
Leisure Friends
10/10
Exceptional
12 Feb 2026
Jimmy
Exceptional customer service
Leisure Family
8/10
Excellent
07 Feb 2026
Timothia
The court yard was spectacular. Hotel was close to Columbus/Colonial Square. Supermarket was across the street to purchase beer/wine. Great buffet breakfast with the ladies very pleasant.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Jimmy
The staff is professional, friendly and provide a wonderful experience in the area. The location is amazing!
Leisure Family
10/10
Exceptional
04 Feb 2026
Jimmy
Exceptional customer service!
Leisure Family
6/10
Pleasant
02 Feb 2026
Manuel
Food could have been better
10/10
Exceptional
30 Jan 2026
Luis
Old world charm. Stay were attentive and polite.
Leisure Partner
6/10
Pleasant
22 Jan 2026
Brian
Not as lovely as the pictures online. Just a place to lie your head.
8/10
Excellent
21 Jan 2026
Gicela
When we check in the room that they gave me was very disappointed we made a complaint about it and they gave us a very nice one and we have a beautiful stay.
Business_and_leisure Partner
10/10
Exceptional
16 Jan 2026
Francesco
Yes
Leisure Partner
8/10
Excellent
08 Jan 2026
Michael
Deceiving hotel. Small on the outside, huge inside. Great breakfast includes is more than continental. Above all, great location!
8/10
Excellent
08 Jan 2026
Quisqueya
The parking was a plus at the colonial city. The hotel is charming and the service was excellent
I didn’t give it 5 stars because of the internet
6/10
Pleasant
05 Jan 2026
Jose
El hotel tiene una excelente localización y está limpio. El personal es cortés. Necesita mejorar en las opciones de comida que incluye y en proveer ropa de cama adecuada y toallas. El hotel solo tenía desayuno, pero no proveía variedad / calidad. Al tener muchas opciones para comer cerca eso no era tan importante. Sin embargo, al solicitar lo necesario para el cuarto (ropa de cama y toallas) estaban limitados porque según el personal el hotel estaba lleno. Un hotel debe contar con la ropa de cama / toallas suficiente para atender los huespedes este lleno o no.
Leisure Family
8/10
Excellent
03 Jan 2026
Maria
Nice hotel for the price. Note that 24 hour shuttle advertised in Expedia is NOT free. This was not disclosed to us until we arrived at the airport. This may be more an issue of Expedia than the hotel.
Leisure Family
4/10
Poor
15 Dec 2025
Abraham
They did not change any bath towels, and the AC was not working on the first day. They changed the room, but there were no bath towels in the second room either. Breakfast was very poor, and they did not provide any water bottles.
10/10
Exceptional
14 Dec 2025
Linda
It is a great hotel
Leisure Friends
8/10
Excellent
03 Dec 2025
Liliana
This historic hotel is a bit dated but that's the whole point of a historic landmark! The rooms are super spacious and clean. The staff was professional and warm. This hotel is on Duarte and El Conde, which is where the tourists action is! Great value for the price. If I could give feedback to Management, it would be to deodorize the entire property so it won't smell old. I only say that because that's a turn off for most tourist.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Eric
This hotel was amazing, the staff was great. Everything was clean and very comfortable. The hotel is located in a safe place and it was near a variety of museums and many places to eat. I would definitely stay here again!
Leisure Self
10/10
Exceptional
29 Nov 2025
Casey
Easy check in and check out, beautiful hotel in a historic location. Amenities were great, the location was walkable. Will definitely stay again.
Business Self
10/10
Exceptional
13 Nov 2025
Derek
Clean room and pleasant welcome
Partner
10/10
Exceptional
05 Nov 2025
napoleon
Great location, clean room
10/10
Exceptional
31 Oct 2025
Jayson
This is my second time staying at this hotel, and once again, it was an amazing experience. The first time I came, I got engaged — and the second time, I got married. This place truly holds a special meaning for me. The staff is incredibly friendly, and the service is always excellent. I’ll definitely stay here every time I visit the Dominican Republic. Highly recommended!
Business_and_leisure Family
10/10
Exceptional
14 Oct 2025
AVERY
Best staff.
4/10
Poor
10 Oct 2025
James
N/A
Leisure Self
10/10
Exceptional
07 Oct 2025
Angela
Great experiential location to immerse in Colonial Zone in Santo Domingo! Close and convenient and safe!
Business_and_leisure Friends
8/10
Excellent
06 Oct 2025
JAVIER
Nice hotel located on the center of the zona colonial. The staff was gentle and helpful at anytime. The parking lot is small and was a little hard to park.
Leisure Family
10/10
Exceptional
29 Sep 2025
Efosa
Very good.
10/10
Exceptional
27 Sep 2025
Christian
Excellent hotel and staff! Highly recommended!
Business Friends
10/10
Exceptional
14 Sep 2025
David
Very good location and the staff is very friendly and helpful. The property has a beautiful, old world colonial style. My main disappointment is they advertised having a gym and a steam room, but both are closed indefinitely so the hotel Polacio SHOULD make this known to all potential guests before booking. I always look for hotels with some kind of gym facility, so their blatant dishonesty was not appreciated. Overall it has a really nice old world charm, central location and friendly staff and so I do recommend it.
Leisure
10/10
Exceptional
14 Sep 2025
Sandra
Lindo edificio cerca a todo
Family
8/10
Excellent
11 Sep 2025
Gianni
The room I was given was not the newest. Room and hotel could do with some renovation work. But good stay and value for money.
Business
6/10
Pleasant
07 Sep 2025
Victor
The location is perfect for walk in the colonial city but the hotel need more improvements the rooms have lot humidity you can smell the moisture, olso bed are uncomfortable definitely need improvement
Leisure Partner
8/10
Excellent
03 Sep 2025
Larry
Great old building that needs some love. All the outdoor areas need the floors cleaned and sealed new umbrellas installed and the pool area needs to be finished and spa repaired. My room was great loved it but the spa tub drain didn’t work and the on in the sink didn’t work either small leak in the toilet area. But I would stay again. The senior king suite is great. Just needs some love
Leisure
10/10
Exceptional
03 Sep 2025
Robert
Have to love character of these old buildings
Leisure Family
10/10
Exceptional
01 Sep 2025
Andres
We enjoyed our stay in this beautiful hotel
4/10
Poor
01 Sep 2025
Terence
The property was old and running toilet and pool was very old and needed a cleaning. Luis the bellhop asked me for money as i walked out of the hotel on the street, he was acting as security for the parking garage. I found this to be rude and lack of training. In all my years this was a first and i will not be staying here again.
Leisure Self
8/10
Excellent
24 Aug 2025
Bienvenida
Good
10/10
Exceptional
17 Aug 2025
Verified traveler

7/10

Excelente ubicacion, el servicio muy bueno. Solo mejoraria la ducha y tener control del aire acondicionado. Zero ecofriendly.
Friends_and_family Friends
10/10
Exceptional
16 Aug 2025
Jimmy
Excellent customer service
Friends_and_family Friends
8/10
Excellent
14 Aug 2025
Juan
It’s location and property históricas value.
Business_and_leisure Partner
10/10
Exceptional
12 Aug 2025
Mahli
Nice place to relax
Leisure
10/10
Exceptional
11 Aug 2025
Emil
Hotel Palacio, as usual, was great. It’s one of my favorite hotels in Santo Domingo. I really recommend it.

What I didn’t like was the new breakfast system. It was to be a buffet. Now they have a system in which the give guests a voucher they can use for breakfast. I dislike this method. Other than that, the hotel is amazing.
Business Self
10/10
Exceptional
11 Aug 2025
Jayson

Yes!

Wow. I'm ending a 4 day trip to Santo Domingo and it was amazing! This hotel is in the center of everything and walking distance to everything in the heart of Santo Domingo. The hotek and the area is very safe. The staff is very friendly and the hotel is very clean. I had room service everyday with fresh clean sheets and towels. I had a wonderful experience here and the next time I visit I will definitely be staying here.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Jimmy

Great Location

You get greeted with a wonderful smile. The property is very charging. Loved the courtyard. The room and bed were just what I needed. It was great to be close to all of the action. Excellent location.
Friends_and_family Friends
10/10
Exceptional
11 Aug 2025
Jimmy

Always a great return

The rooms and bed are very comfortable. The staff is extremely friendly. They make you feel right at home. As a repeat customer I look forward to their wonderful hospitality.
Friends_and_family Friends
10/10
Exceptional
11 Aug 2025
Jimmy

Excellent stay

The beds are very comfortable. The free breakfast option in the courtyard was fantastic. The pool was very refreshing. Private oasis in town.
Friends_and_family Friends
6/10
Pleasant
21 Jul 2025
Yesica
The place is clean, but the property looks old. There's no
10/10
Exceptional
20 Jul 2025
Angel Eugenio De León
Services was amazing. Staff was kind and always there to help.
Leisure Family
6/10
Pleasant
07 Jul 2025
Emilio
Colonial style hotel
Leisure Family
8/10
Excellent
07 Jul 2025
Gretchen Flores
Great experience with Hotel staff; very friendly. Continental breakfast was included with hotel fare and food quality was good. Nevertheless, pool area needs to improve the cleanliness. However, will definitely stay again ;)
Leisure Partner
8/10
Excellent
03 Jul 2025
Juan
Comfortable rooms, historical área, parking inside property área, good, included, breakfast, secured, nice historical building.
10/10
Exceptional
19 Jun 2025
Salvatore
Great location and indoor gated parking, is walking distance to restaurants. Older hotel but has its charm.
Leisure Self
10/10
Exceptional
09 Jun 2025
Denise
Great hotel
8/10
Excellent
06 Jun 2025
Billy
I appreciate the unique decor and charm of another era with wood and metalic accents and the stone paved courtyards. The chandaliers could use some replacement bulbs for full lighting effect. Still after 15 years I return during every visit.
Business_and_leisure Family
6/10
Pleasant
02 Jun 2025
Rafael
No breakfast for 2 days in a row
Business Friends
8/10
Excellent
30 May 2025
Juliska
The staff was very nice. I had two separate reservations and both rooms were very traditional which I loved. The only negative thing I would say was the second room and some mold but it was very spacious. The property was very nice and the location is in walking distance to nice restaurants and everything else.
Partner
10/10
Exceptional
25 May 2025
Boris
The staff is always Tremendous and Jose checked me out this afternoon very pleasant and polite The Photos are from Calle El Conde
Business_and_leisure Self
10/10
Exceptional
25 May 2025
carilina
All perfect
Friends_and_family Family
10/10
Exceptional
19 May 2025
Teena
The concierge was helpful. Great location. Walking distance to many shops, historical sights, and eating establishments.
Leisure Family_with_children
10/10
Exceptional
18 May 2025
Kirsten
Gorgeous hotel in super convenient location. People were great.
Friends_and_family Family
2/10
Poor
10 May 2025
ines
No air conditioning. I booked 2 rooms, we were switched to 3 different rooms in hopes that the air conditioner was working. It was a warm evening that made for an uncomfortable stay so we left to another hotel.
Leisure Family
10/10
Exceptional
09 May 2025
AVERY LYDELL
It is a pleasure to stay at the Palacio. I'm treated like family. The staff is always available and willing to assist me with anything I need. In the heart of the Colonial Zone, the location is perfect for dining, entertainment and shopping.
Leisure Self

Location & surroundings

Boutique Hotel Palacio
Calle Duarte 106, Santo Domingo, Dominican Republic

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Boutique Hotel Palacio

40 hotel photos