Name: Rig Casa Conde
Address: Calle el Conde Zona Colonial, 511 4 3, Santo Domingo, 10210, DO

6/10

Pleasant

01 Mar 2026

Sara

THE TV DIDNT WORK, THE AIR CONDITIONER SEEMS TOO OLD, THE BREAKFAST IS NOT SUFFICIENT FOR ALL THE PEOPLE

Partner

6/10

Pleasant

11 Jan 2026

Lyon

Quería hacer un trío y no lo pude hacer porque el chico de recepción me dijo que no se podía entrar más de dos personas en una habitación, fui a vacacionar y pasarla bien. Y saber que le expliqué y le expliqué en el caunter y me dijo que no, me incomodó bastante. Cuando realizaron el servicio de habitacion solo me dejaron una toalla y a pesar de que solicité otra en varias ocasiones nunca me la entregaron. Tengo el cabello largo y por higiene debo tener una para el cuerpo y otra para el pelo(ni siquiera debería explicar eso) de igual forma me dejaron sin frisa y solo me dejaron la sabana para cubrirme en la noche(debía despertarme apagar el aire y no podía prender el abanico porque soy asmático y amanezco sin poder respirar bien. Deberían arreglar eso. Fuera de eso todo el servicio 10/10. Las comidas, la chica de recepción de turno del día es un sol. Me volvería a quedar en el lugar, pero no me gustaría estar como una Karen detrás del personal exigiendo lo mínimo.

Self

10/10

Exceptional

24 Nov 2025

Xiomara

I love the location of this little hotel. I liked the attention I received from Jennifer, at the breakfast.She was very nice and attentive..The room was clean.I would come back next time Location 👍

Business_and_leisure Family

6/10

Pleasant

24 Aug 2025

gary

the air conditioner does not work good on all my visit is the same other than that all is ok there only room 201 a/c need fuxing the bathroom in 202 is too small yes i occupied more that one room on this visit but i have stayed in most of then over my 6 years going there

Leisure Friends

2/10

Poor

15 Aug 2025

Kevin

Nasty place. The rooms were used and not cleaned after

4/10

Poor

26 Jul 2025

JOSE ROBERTO

Desagradado totalmente

El hotel es una mini cadena de 3 hoteles ,,este en particular está muuuy dejado me cambiaron, porque así lo pedí, de habitación...un desastre el aire no funcionaba , el baño con lámpara de techo sin casquete y cables s la vista y un internet totalmente inestable ...nunca ví televisión porque los cables y receptor literalmente colgaban bajo el televisor. El recepcionista que me atendió cuando llegué bastante después de la hora de check - in como a las 8 pm fue extremadamente agradable y cooperador Pero a veces la gente no puede hacer milagros de algo que va más allá de su competencia . El desayuno muy bien y la chica que atiende excelente y muy profesional . A pesar de todos estos inconveniente cuando me fui había un recepcionista de turno llamado Andy con actitudes prepotentes que me avisaba desde las 12 del mediodía para que dejara la habitación a la 1 pm que es la hora de check out muy desagradable y grosero el tipo y poco deferente finalmente me retire a la 1:15 llevaba dos maletas grandes y estaba recién operado de la espalda ...las 3 escaleras para llegar a las habitaciones no es algo menor NO HAY ASCENSOR !! PESIMA EXPERIENCIA

4/10

Poor

17 Jul 2025

Caleb

The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room.

The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have \"AC\" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location.

The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy.

I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.

Leisure Self

8/10

Excellent

11 Jul 2025

Jonathan

The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.

Leisure Partner

10/10

Exceptional

02 Jun 2025

LOUIS

Everything staff are pleased

Leisure Partner

10/10

Exceptional

01 Jun 2025

Adhmad Ali

It was in a great location.

Leisure

2/10

Poor

13 May 2025

Robert

this hotel should not be apart of expedia. I stayed and left as soon as i checked into the hotel. nasty dirty and unsafe. The front desk has to let you into the building and there are not always at the desk so you as the guest will be outside in the rain or alone on the dark.

Leisure Self

10/10

Exceptional

02 May 2025

Timothy

Very nice. Enjoy the property a lot

Leisure Self

10/10

Exceptional

13 Apr 2025

Sara

Excellent place to stay

Leisure Partner

10/10

Exceptional

22 Feb 2025

Jess

All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.

Leisure

10/10

Exceptional

18 Feb 2025

MANOJ

Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.

8/10

Excellent

28 Jan 2025

Jimmy

Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel
And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times
And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

Leisure Partner

4/10

Poor

21 Jan 2025

Luis M Lopez

Nothing like the pictures online

6/10

Pleasant

12 Jan 2025

Jose

Look so sad no fun

6/10

Pleasant

12 Jan 2025

Jose

They can be better

10/10

Exceptional

30 Dec 2024

Malcolm

Small rooms very small bathroom breakfast was nice staff was friendly

Business

8/10

Excellent

11 Dec 2024

Gérard

I loved the balcony

10/10

Exceptional

08 Nov 2024

Yves

I really like the interior design and structure. I also noticed signs of neglect, like a broken and missing rod to hang the towel. The windows in room 211 need to be fixed or replaced altogether. So does the drainage in the shower. Otherwise, this is a vary nice and convenient place for a short stay in the Dominican capital.

Business Self

8/10

Excellent

04 Nov 2024

Benjamin

The TV didn’t work, which was the only gripe that I had.

Business_and_leisure Self

10/10

Exceptional

03 Nov 2024

Gérard

No microwave i eas transferred to a smallee room

Leisure Self

10/10

Exceptional

21 Oct 2024

Kenny

Excellent stay I would recommend

Leisure

8/10

Excellent

01 Oct 2024

Orlando

Staff treated me well

8/10

Excellent

24 Jun 2024

Robert

Hard to find

Business_and_leisure Self

6/10

Pleasant

21 Jun 2024

Robert

My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space

10/10

Exceptional

01 May 2024

RAYLETTE

Mannersable staff

Leisure Self

8/10

Excellent

01 May 2024

Melissa

Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

Leisure Partner

10/10

Exceptional

18 Apr 2024

JOSE RAMON

Keep it up

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.

Self

10/10

Exceptional

18 Feb 2024

Martha

We love its convenient location, though the parking can be an issue

4/10

Poor

22 Jan 2024

Kevin

Didn’t get what I expected.

Online it showed that I had I big room with a balcony but when I checked in I got a little room with no balcony. And by me checking in they would allow me to get my money back so I had to keep the room but I went down the block and got the big room that I was looking for. But the staff was awesome.

Friends_and_family Friends

8/10

Excellent

15 Nov 2023

Carlos Eduardo

All you need, where you need!

Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel

Friends_and_family Family

10/10

Exceptional

17 Aug 2023

Royan

Very convenient location. Helpful staff and very comfortable rooms. Will recommend!

8/10

Excellent

08 Aug 2023

John

Very professional staff. For the price, great facility and location.

Business_and_leisure Self

6/10

Pleasant

11 Jul 2023

Jean Yves

It’s very middle but in heart of the city.

Self

10/10

Exceptional

01 Jun 2023

Jean-Louis

Great price and great location, the management was super helpful when I needed something

10/10

Exceptional

04 Apr 2023

Robert

An excellent value I would greatly recommend. The property is beautiful and very well-maintained basic fair. The breakfast was excellent especially considering the room rate. The staff is very helpful and professional. An excellent choice for those who like clean, basic, accommodations with a touch of class. One thing to be mindful of though are lots of tile stairs without banisters, and as it is an old building, some micro irregularities in floor levels, but they are all clearly marked, but older guests should take note of this. Enjoy!!!

Leisure Self

8/10

Excellent

22 Feb 2023

Lawrence

Lawrence’s POV

It’s a really nice boutique hotel and staff very customer friendly - the breakfast was also good and fresh each morning - hot water, clean sheets, WiFi and AC all I needed

Friends_and_family Friends

10/10

Exceptional

09 Feb 2023

NICOL

Nice location

Leisure Self

6/10

Pleasant

08 Jan 2023

Nichools

The property location it’s great! The staff are good they can be a little better, Toby it’s actually amazing! The hotel needs a little more things for guess. There is no microwave to be use for food or anything. The only kitchen like use it’s for breakfast. The mattress are very hard and in the bathroom they should add a small shower rug for safety. You get 2 towels per day. If you need more towels you must return the ones you have. We had to call for an extra blanket and pillow. Overall the hotel is not bad it just those little things that should be improved.

Leisure Family

10/10

Exceptional

06 Dec 2022

RAYLETTE

It was very close to few restaurants and bar and taxi etc was right in the corner

Leisure Self

6/10

Pleasant

01 Dec 2022

Santiago

Servicio bastante regular

Un hotel aparente bien ubicado sencillo pero agradable. Lamentablemente el servicio y atención dista de lo mínimo esperado.

Partner

10/10

Exceptional

10 Nov 2022

Andrew

It is so convenient. I would choose them over and over again.

Leisure Partner

6/10

Pleasant

09 Nov 2022

James

Convenient location. Rooms were very small. No safe in room. Staff wanted to move me to another room with a safe, then charge me a deposit for the safe! Shower curtain constantly blew into me when showering.

Leisure Self

8/10

Excellent

13 Sep 2022

Jose

I liked the location, a quiet place, the very respectful and friendly employees, especially Delvy Rodríguez, and the fresh breakfasts.
What I don’t like was the internet service.

Leisure Friends

10/10

Exceptional

27 Jul 2022

LIDIA

Excellent location!

Business_and_leisure Self

2/10

Poor

26 Jul 2022

Hogarth

Everything was disappointed

Leisure Self

8/10

Excellent

22 Jul 2022

Lizbeth

A+ customer service and cleanest at El Condé

Its clean, comfy and value. The room its a little tight but for sleep was good, the mattress and the pillows are really good for me. I stay in the triple room (1 queen bed and 1 twin bed. My only issue was the tv but you can stream your choice probably i dont understand how can see local channels. The customer service a A+. The breakfast was included in my package and was a small buffet but satisfact all tastes with the best mangu i taste in my live plus fresh juices.

Friends_and_family Family