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Continental Breakfast
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Hotel Renacer
Santo Domingo · Dominican Republic
Avenida Bola Var 68 GazcueView location
7.0/10Very good538 Reviews
Cleanliness6.8/10 6.8
Service7.0/10 7.0
Comfort6.6/10 6.6
Condition6.4/10 6.4
Location9.0/10 9.0
Neighborhood7.0/10 7.0
Amenities6.2/10 6.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Renacer
With a stay at Hotel Renacer in Santo Domingo (Gascue), you'll be within a 15-minute drive of Parque Colon and Sambil Santo Domingo. This hotel is 3. 5 mi (5. 7 km) from Blue Mall and 3. 6 mi (5. 8 km) from Agora Mall.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Make yourself at home in one of the 70 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
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With a stay at Hotel Renacer in Santo Domingo (Gascue), you'll be within a 5-minute drive of Malecon and Sambil Santo Domingo. This hotel is 4 mi (6.4 km) from Blue Mall and 6.7 mi (10.9 km) from U.S. Embassy.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Childcare
Transportation services
Check-in and check-out
Check-in from
2:30 PM
Check-in until
8:00 PM
Check-out until
1:30 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Spoken Language
English
French
Spanish
Nearby attractions
Copey Centro Cultural
0.4 km / 0.2 mi
Parque Independencia
0.5 km / 0.3 mi
National Palace
0.5 km / 0.3 mi
The Count's Gate
0.7 km / 0.4 mi
Calle El Conde
0.7 km / 0.4 mi
Plaza Patriótica Francisco del Rosario Sánchez
0.7 km / 0.4 mi
Hostos Park
0.8 km / 0.5 mi
Puerta de la Misericordia
0.9 km / 0.5 mi
Iglesia de San Lázaro
0.9 km / 0.5 mi
El Obelisco Macho
0.9 km / 0.6 mi
Iglesia de Nuestra Señora de las Mercedes
1 km / 0.6 mi
Mercado Modelo
1 km / 0.6 mi
Iglesia de Nuestra Señora del Carmen
1 km / 0.6 mi
Malecon
1.1 km / 0.7 mi
Iglesia de San Miguel
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
Show 6 more facilities & services
- Bar
- Poolside snack bar
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renacer
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renacer
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE ONE BEDQUADRUPLE • ONE BEDQUA.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renacer
QUADRUPLE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renacer
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Renacer
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Renacer
100
reviews shown
Jose
Estubo aceptable para el precio. Aunque ese desayuno es peor que el que se comería un recluso privado de libertad. Deberían eliminarlo o mejorar la calidad y variedad del mismo. Pero no sigan dando esa porqueria de desayuno. Además me cobraron más de lo que realmente deberían haber cobrado. Pues mi monto debió ser 49 dólares en pesos debieron calcularlo a 60 y lo calcularon a 65 muy mal por ellos
JULIA
No internet at all.
Javier
Muy buen servicio
Edwin
The room was full of roaches, it seems is a problem now! When I complained to front desk, they offered me roaches spray (Vaigon in Spanish). Bathroom curtains were dirty and moldy. Parking is good. Location is great, within walking distance to el Malecon, and Zona Colonial. I will not be staying there anymore, because of the roach infestation.
William
The staff is unprofessional, rude, unwolcoming, and not very helpful. Th bathroom needs cleaning and renovation. The room door needs to be replace...overall I will not go back.
Ana
El peor hotel nada amable muy sucio el bañó horrible nada de lo que se ve en la foto el desayuno es peor que el de un preso unos huevo salado un pan quemado y el servicio al cliente es pésimo
annis
The management and service personnel are very reliable and honest people. Clean and safe place. I pray for more places like this in the world. Thank you Carlos. God continue blessing you.
Joaquin
Mejorar toallas
Gabriela
I stayed here for one night, and the location is excellent due to its proximity to the Colonial Zone. The hotel staff is very friendly and welcoming.
Having on-site parking is a huge plus, and they also have a pool on the property. I was on the 3rd floor and had a partial ocean view, though some houses blocked it a bit.
The room has everything you need: a desk with a chair, a closet with hangers, a TV (which I didn't use), and they conveniently provide bottles of shampoo. The AC works almost too well—it got so cold I had to turn it off every now and then.
The included breakfast was a nice touch, featuring scrambled eggs, bread with ham, and a glass of juice.
As a bonus, there is a Chinese restaurant nearby called Expreso New Gazcue within walking distance; the food is great and the prices are very budget-friendly. Very practical for the area!
Having on-site parking is a huge plus, and they also have a pool on the property. I was on the 3rd floor and had a partial ocean view, though some houses blocked it a bit.
The room has everything you need: a desk with a chair, a closet with hangers, a TV (which I didn't use), and they conveniently provide bottles of shampoo. The AC works almost too well—it got so cold I had to turn it off every now and then.
The included breakfast was a nice touch, featuring scrambled eggs, bread with ham, and a glass of juice.
As a bonus, there is a Chinese restaurant nearby called Expreso New Gazcue within walking distance; the food is great and the prices are very budget-friendly. Very practical for the area!
Jose Adalberto Sánchez
The room is not comfortable
Marisol
The bathroom was dirty. The shower curtain was dirty. Not towels. Went 3 times to the front desk requesting towels. I was ignored.
Lisa
Do not get catfished by the pictures that are advertised! This was a horrible dirty hotel and I do NOT recommend staying there!! The first room we were assigned to had no blankets, no towels, and the toilet did not flush. On top of that, we found a few bees walking on the bed as we were laying down. We were moved to a second room, which was BEYOND disgusting!!! It looked like a murder had just happened in there. The beds were filthy stained, it smelled like dirty nasty butt and sex, and there was mold all over the mini fridge. The third room was cleaner but smaller and had NO amenities!! We stayed here for 6 days, and out of the 6 days, we were only given ONE set of towels. We never recieved no blankets and we had to purchase our own toilet paper!! The staff were rude and dismissive. I DO NOT RECOMMEND THIS PLACE AT ALL!!
Miriam
Nadie se bañaba en la piscina . Había un letrero del costo de $500 pesos dominicanos. No pregunté al respecto.
Miriam
El personal en general es amable y cortes. La entrada del hotel y el lobby bastante limpio y agradable. Los butacones de la entrada tienen forros rojos y uno tenía olor a orina de gato. Había gatos en la zona.
No limpian con frecuencia las habitaciones. En 10 días solo fueron una vez, y hubo que buscar a la empleada para que botara los papeles del baño. No ponen jabones, etc, suficientes. No tienen alfombrita en el baño y se queda mojado y el piso queda sucio después del baño.
El baño de la habitación tenía la cubierta del inodoro de sentarse rajada.
Existen filtraciones en paredes y techos Recorrimos varias habitaciones el primer dia para cambiarnos pues había una gotera en el cielo raso que caia sobre el colchon de una de las camas. En esas diferentes habitaciones observamos las comodas desgastadas, al parecer la madera con comejen y despintadas.
Almohadas con olor a polvo que provocan tos, pero lo dijimos y nos trajeron enseguida almohadas nuevas.
Es un hotel económico pero considero que deben mejorar esos aspectos. Solo está incluido el desayuno.
Hacen ruido y hablan muy alto por los pasillos del hotel, sobre todo de noche cuando se debe respetar el sueño de los huéspedes. Había trabajadores arreglando algunas habitaciones.
El desayuno no varia. Y hacen el revoltillo muy salado.
No aceptan tarjetas en la piscina, hay que pagar cash. En la propaganda del hotel decía que el check out era a la 1:30 pm y me dijeron que tenía que entregar la habitación a las 11 am.
No limpian con frecuencia las habitaciones. En 10 días solo fueron una vez, y hubo que buscar a la empleada para que botara los papeles del baño. No ponen jabones, etc, suficientes. No tienen alfombrita en el baño y se queda mojado y el piso queda sucio después del baño.
El baño de la habitación tenía la cubierta del inodoro de sentarse rajada.
Existen filtraciones en paredes y techos Recorrimos varias habitaciones el primer dia para cambiarnos pues había una gotera en el cielo raso que caia sobre el colchon de una de las camas. En esas diferentes habitaciones observamos las comodas desgastadas, al parecer la madera con comejen y despintadas.
Almohadas con olor a polvo que provocan tos, pero lo dijimos y nos trajeron enseguida almohadas nuevas.
Es un hotel económico pero considero que deben mejorar esos aspectos. Solo está incluido el desayuno.
Hacen ruido y hablan muy alto por los pasillos del hotel, sobre todo de noche cuando se debe respetar el sueño de los huéspedes. Había trabajadores arreglando algunas habitaciones.
El desayuno no varia. Y hacen el revoltillo muy salado.
No aceptan tarjetas en la piscina, hay que pagar cash. En la propaganda del hotel decía que el check out era a la 1:30 pm y me dijeron que tenía que entregar la habitación a las 11 am.
Newton
room was ok, the AC worked, very good for what you pay. Believe there is a pool as well. The free breakfast is good, above all the location is excellent in Gascue near many museums, the Malecon, parque independencia, calle conde.
Gabriel
Fine
Erika Elena
Lo único bueno fue la comida creo que ya deben remodelar los baños están terribles agua por todos lados antes de que tengan otra trajedia como la del jet set deben remodelar
Luis
The shower was licking all day and night and the air conditioning was not the best.
Luis
El aire no algo defectuoso. Igual la ducha filtrada todo el día. Por lo demás. Muy bien
Maria
The pictures look better than what the rooms actually is, but it gets the job done. It smells like cigarettes. staff is Friend the otherwise breakfast was OK.
Sidney
Everything was great. Ana helped me out a lot. Great place to stay
Yaserenny
This place is run down. Staff was rude. Upon entering room, absolutely disgusting! No blankets or towels. Bugs, and a very dirty bathroom. The pictures are false. Do not bring your family here. Clearly this place has prostitution going on. The health department needs to close down this hotel. Not good for kids!
Oscar
Instalaciones descuidadas, baño con fugas, TV no servía, checkin listo hasta las 3:20 pm, solo entregan dos paños y éramos 3 personas
Rosalyn
Muy sucia las habitacionea todo Viejo y el desayuno peor
Jose
It was good and safety
Angela
Worst customer service
Ruby
Nasty rooms water leaking
Reed Angelot
Its wasn't a good experience with the hotel its was a dirty room the shower wasn't cleaned dirty sheet and the was not the i was expected
Elizardo
Muy mal servicios al clientes, el baño estaba en muy mala condición cortinas viejas dañada y cuando te bañas semoja todo el piso del baño y demas cosas estaban en mal estado no abia agua en el sanitario al dia siguiente de estar alla no limpian las avitaciones
Pedro Antonio
La jabiatacion ni tenía sábanas ni toallas tuve que oedirlas el inodoro no descargaba el agua servicio muy malo nada que ver como muestran en las fotos hasta le hice el reclamo a ellos de porqué se me había entregado un cuarto sin sábanas
maria claribel
We had a family trip!! The whole experience was terrible.. we booked 6 rooms.. and definitely we never will make the same mistake.. I rather to pay more and feel better… cockroaches in the rooms, the bathrooms were dirty… poor hygiene… two of the keys were broken and fixed with clear tape.. poor customer service and poor hospitality from the staff.. the only good thing they had it was the parking lot..
Daniel
No
Luis
Good service and clean rooms
Americo
The room was kind of disorganized, everything was old and broken, it was really loud from the night until morning I wasn't able to get good sleep. The whole hotel looks trashy and the customers in too. The TV didn't work, the only thing I like the most about it was the location and the view
Keury
Staff, Maintenance
Adriana
The hotel is very dirty, dirty water fell into your head when you bathed, they gave me a room without air conditioning, they did not clean the room.
Johnathan
Very horrible and disgusting place for stay!
Jude
The front desk staff in the morning especially the man needs to be more friendly and give more respect to
Reginald
Q
Reginald
Great for the price could have more options for breakfast. Some streets in the area are not clean
Carmen
good food
Carmen
nice people very friendly
Leopoldo isaac
Bien
Salvador
Mal desayuno. Pésimo servicio de la cocinera, bien ruda con los clientes al pedir desayuno. Ducha sin agua. Me quedé sin agua con espuma en mi pelo.
No tuvimos toallas hasta el día siguiente. Mal estado de la habitación en general. Nunca regresaría a hospedarme en hotel renacer.
No tuvimos toallas hasta el día siguiente. Mal estado de la habitación en general. Nunca regresaría a hospedarme en hotel renacer.
Jose
Many of the romos don’t have queen beds and refrigerator
Wilkin
They didn't have service mamy ameneties, like towel
James
Good
James
Good place
Josthyn
Not reconmend
My experience at this hotel was disappointing. From the moment I arrived, I noticed that the common areas were dusty and poorly maintained. When I entered the room, there was a strong musty smell, mold on the walls, and even cobwebs in the corners. The worst part was the bathroom—it had leaks, and water was dripping from the ceiling, apparently from the bathroom in the room above.
Additionally, the pool was dirty and neglected, making it unusable. The kitchen was also very unhygienic, which made me question the safety of the food. Overall, the lack of maintenance and cleanliness made my stay very unpleasant. I would not recommend this hotel.
Additionally, the pool was dirty and neglected, making it unusable. The kitchen was also very unhygienic, which made me question the safety of the food. Overall, the lack of maintenance and cleanliness made my stay very unpleasant. I would not recommend this hotel.
James
I like everything there
Chily
The TV not working nobody care about the customer no good food. wi when you’re thirsty go by your own water if the boss not here even Malay try to buy it they’re on break and sell at the water. You gotta wait for the bus coming home for the next day. My daughter must kill me for water I have to drive 24 hour hour to drive to get water for my daughter
Jose
Easy stay
Lazaro
Awsome
Mathews
Nice
Ismail
Good location
Angel
Hot water,tv.wifi..clean
Verified traveler
The staff is not to attendant
JOHN
The place is average and there's difficulties to charge your electronics.
Edward
Súper and good location
MARCOS
Good service and property attencions
Bernabe
No hot water small rooms rude staff
Ramon
When I arrived at the front desk there were that gentleman from Venezuela, he said his name was Miguel, but another coworker said his name is bili. He was rude, disrespectful to me and some one who went there with me.
I told him I needed a room with clean as my sinus was killing me, he sent me to a room with mold
I told him I needed a room with clean as my sinus was killing me, he sent me to a room with mold
Erick
This property is terrible it needs major repairs, their rooms are not well maintained nor clean, their bathroom needs major reconstruction their equipment is very dirty and old
Michelle
Staff was horrible breakfast included and they still charged for the milk for th coffee
Barbara
I booked a one-night stay at this hotel, but by midnight, there was a major electrical issue. The elevator filled the hallway with smoke and began operating erratically, opening and closing while the power flickered. I grabbed my belongings and left the fourth floor room I was in as quickly as possible. Eventually, the lights went out completely, and smoke filled all the floors. All of us guests requested a refund, but the manager refused, leading to a situation where some guests were ready to fight. The manager raised his voice and displayed a complete lack of professionalism towards the guests. He even told me at 3 a.m. that I had already enjoyed my stay. I had booked through Expedia, which tried to contact the hotel to approve the refund, but the hotel never responded. Now, Expedia says I won't get a refund. Even the firefighters had to come to assist a handicapped guest trapped in his room on the upper floors. I left the place around 4 a.m., never having slept because the situation was that dangerous.
Jose
There’s not much refrigerators at the rooms
More beds are not queen
More beds are not queen
Jose
No t enough refrigerators at the rooms
More beds are not queen
More beds are not queen
Amilcar
Good price-qualkty. Great location
Edward
Super cool . Location
Jhonkelly
Great people
Franco
.
Jose
The rooms have a lot of bed full insted of queen
BLEINE
Quick stay budget at last minutes if possibly.
Very good location near zonal la colonial many things eround but the hotel is run-down not very clean visual mold all over-the-top too many broken down items inside the establishment renovation needed but tge staffs very friendly and helpful uf help needed.
Felicita
Let’s start of by saying that I rented a room for two people and they gave me the smallest room in the hotel , you can’t barely walk in the room the bathroom was literally like arm reach from the bed . the room door had a a crack on it , when i notified the front desk they didn’t do anything about it so basically anyone can look in my room .
Second you will get the same breakfast everyday , cold ham and cheese sandwich and if you get there early enought you’ll get damn scrambled eggs . the coffee is really small and if you want more there is a charge . I asked for sunny side eggs and they told me there was an extra charge and when i told them it was the same thing as if they making scramble eggs and they literally told me no unless i paid extra . IF YOU STAY HUNGRY YOU HAVE TO PAY FOR A PLATE .
When they cleaned my room they took my cover and they never gave it back to me , when i when to the front desk to ask for it they gave me an extra blanket, I told them i didn’t want a blanket i want the covers and they told me that the hotel was full and they didn’t have one for me . that was annoying.
the wifi is horrible.
The only nice thing they have there is the pool which is in a heart shape .
I DO NOT RECOMMEND THIS PLACE .
Second you will get the same breakfast everyday , cold ham and cheese sandwich and if you get there early enought you’ll get damn scrambled eggs . the coffee is really small and if you want more there is a charge . I asked for sunny side eggs and they told me there was an extra charge and when i told them it was the same thing as if they making scramble eggs and they literally told me no unless i paid extra . IF YOU STAY HUNGRY YOU HAVE TO PAY FOR A PLATE .
When they cleaned my room they took my cover and they never gave it back to me , when i when to the front desk to ask for it they gave me an extra blanket, I told them i didn’t want a blanket i want the covers and they told me that the hotel was full and they didn’t have one for me . that was annoying.
the wifi is horrible.
The only nice thing they have there is the pool which is in a heart shape .
I DO NOT RECOMMEND THIS PLACE .
Cesar A
The staff provide average service, but the condition of the hotel was not great: the room was 3 out of 10, the bed was uncomfortable, the bathroom was filthy, there was not room service to clean the room and do the bed, the pool was 3 out 10.
Amelia
Clean, very close to colonial area.
Verified traveler
Staff VERY UNFRIENDLY
I dont recommend nobody this cheap hotel. Staff is very unfriendly THEY TREAT YOU LIKE TRASH.., wifi doesnt work I had to buy a local card for data and to communicate with family. The tv had only 1 channel.. No roomservice during our stay... NEVERRRR EVER AGAIN TO THIS RENACER HOTEL
Marlene
Tienes lo que pagas. Desayuno muy básico, un sándwich de jamon y queso muy corrientes...un poco de huevo, poco de cafe y iced tea.
La habitación no está mal, la cama estuvo bien al igual que el aire acondicionado
La habitación no está mal, la cama estuvo bien al igual que el aire acondicionado
Cristian
El hotel está en una buena área, pero en realidad no se lo recomiendo a nadie hace mucho ruido en lo pasillo incluyendo lo que trabaja en el hotel.
Luis
It’s a nice plays
Dorian
All good
Luis
Pleasant staff and cooperative. Have visited numerous times. They should give up on trying to establish a Restaurant. Breakfast is dreadful. They should keep the cafeteria near the pool for beer, etc. and light food.
Security is good, feel safe and is in a great area. Carlos the manager runs a tight ship.
Security is good, feel safe and is in a great area. Carlos the manager runs a tight ship.
emily
Pretty cool spot, the hotel is nice and clean. The pool was my favorite place to be and the staff are amazing. Will defenitely be back soon.
Rosielly
Horrible experience staff was extremely rude. Didn’t see housekeeping once you have to ask for the service. Asked for new towels and never received it and the list goes on. Very unfortunate to have experienced such a poor service
Fitzgerald
Very cheap and convinient..
Cristian
The pictures that they have here in Expedia are not the reality of the hotel,and the rooms neither,really ugly and not pool view like they say when you book,same breakfast every day and really bad service,cleaning and staff I don’t give the even 1 star,not stay there again
JUSTINO
Gracias muy buen trabajo
Verified traveler
TERRIBLE!! DO NOT WASTE YOUR MONEY!!
I have stayed in this property a few times since 2021. I stayed here a few days ago and i had a bad experience. I reserved a double room for 2 adults and was given a super tiny room with a tiny bathroom that I could barely fit in. It was literally a box. I had paid in advanced. I requested a room change. They said I had to wait until the next day at 12pm. It was dirty and the shower curtains were filthy. The pool had too much Clorox. Very unsanitary. I ordered same food I ordered the other times I stayed, and was given something else. I was very disappointed . The manager at this hotel has a nasty attitude. I will not come back ever again. There are better options out there!!
Maria E
People are nice but the water sometimes slow and no hot water. a lot of roaches and mosquitoes in the room we had to spray them. Swimming pools water pump underneath doesnt work in order to make the pool clean. The only good thing is it is close to some places like the cathedral, the nacional palace of the president and some restaurants.
godfrey
Hospitality was phenomenal 😍
deolall
Very nice
Surindra
My email showed a different check in and check out time
However according to the establishment the email didn’t matter as I showed the agent my information
Bad attitude
However according to the establishment the email didn’t matter as I showed the agent my information
Bad attitude
Luis
safe, clean ,friendly staff, food needs improvement
Tracy
I like where it was situated close by the airport yet close to other facilities
Michael
Perfectly adequate. Quick check in / good wifi
Verified traveler
Buen hotel
Thomas
Water didn't work well. Had to wait to get water. Wifi was spotty.
SAMANTHA
The manager is so nice but the rest on the employees are not, stayed there for 6 days and never change my bed sheet I did requested and they ignored me same with the towels I had to go and ask for them. Employees don’t even say Good Morning only the manager no vendor machine in case of any snack or water bottle emergency in the middle of the night. The bathroom was horrible water coming from the top I did explain that many times no one fix it it was water all over the bathroom I had to used a towel to dry the floor.
Lucien
The staff management was awesome
Nathanael
Muy bueno
Location & surroundings
Hotel Renacer
Avenida Bola Var 68 Gazcue, Santo Domingo, Dominican Republic
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Hotel Renacer
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