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Setup Hotels

Santo Domingo · Dominican Republic

Calle Central 1 Casi Esquina De La Av Espaa AView location

6.6/10Good108 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort6.6/106.6
Condition6.2/106.2
Neighborhood8.8/108.8
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Setup Hotels

With a stay at Setup Hotels in Santo Domingo Este (Ensanche Isabelita), you'll be within a 5-minute drive of National Aquarium and Colon Lighthouse and Museum. This hotel is 1. 3 mi (2. 1 km) from Three Eyes Park and 4. 3 mi (7 km) from Alcazar de Colon.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions.

Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Read more about this hotelShow less

With a stay at Setup Hotels in Santo Domingo Este (La Isabelita), you'll be within a 5-minute drive of National Aquarium and Three Eyes National Park. This hotel is 2.1 mi (3.4 km) from Colon Lighthouse and Museum and 3.2 mi (5.2 km) from Assembly Hall of Jehovah's Witnesses.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators By ocean Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Malecon 0.1 km / 0.1 mi
National Aquarium 0.5 km / 0.3 mi
Agua Splash Caribe Aquatic Park 0.6 km / 0.4 mi
Three Eyes National Park 1.5 km / 0.9 mi
Playa Punta Torrecillas 3.4 km / 2.1 mi
Assembly Hall of Jehovah's Witnesses 3.6 km / 2.2 mi
Colon Lighthouse and Museum 3.7 km / 2.3 mi
Coral Mall 3.9 km / 2.4 mi
Cuadra San Isidro Shopping Center 4.5 km / 2.8 mi
Puerta de San Diego 5 km / 3.1 mi
Plaza de España 5 km / 3.1 mi
Chapel of Our Lady of Remedies 5.2 km / 3.2 mi
Amber World Museum 5.4 km / 3.4 mi
Fuerte de Santa Bárbara 5.4 km / 3.4 mi
Ozama Fortress 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Concierge
  • Clothes dryer
  • Café
  • Restaurant
  • Non-smoking establishment
Show 1 more facilities & services
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Setup Hotels

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Setup Hotels

6.6
Good
108 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
6.6 /10
Condition
6.2 /10
Neighborhood
8.8 /10
Amenities
6.2 /10
50 reviews shown
2/10
Poor
05 Jun 2026
Juan
Las instalaciones son horribles, no hay limpieza en ningún sentido, todo muy anticuado, y no es nada de lo que venden en las fotos que tienen en la aplicación, es totalmente una publicidad engañosa, jamás volvería ahí.
Self
6/10
Pleasant
25 Apr 2026
Newton
Good location great value does the job for a night solo a bit below average but ok for price paid
Self
2/10
Poor
29 Mar 2026
Wesley
There was no breakfast. False advertising and manipulation. No running water in the bathroom. No water in the sink, toilet or shower.
Self
2/10
Poor
13 Mar 2026
Marcel
Horrible property the property is falling apart could not even sleep at night so loud
Partner
8/10
Excellent
21 Feb 2026
Ralph
Betty the owner she was a social nice person u have everything close by this area
Self
10/10
Exceptional
21 Sep 2025
Alejandro
Staff is great close to everything the girls work hard to accommodate
10/10
Exceptional
07 Sep 2025
Alejandro
I always come back here as it nice and so are the people I felt so comfortable I booked for a week and ended up rebooking for two months
Business Self
10/10
Exceptional
07 Sep 2025
Alejandro
The staff is wonderful they were willing to assist in anything that I requested in a friendly and accommodating manner the food is excellent and they know the area and the can guide u in local affairs it's a safe place 🙂
Business Self
10/10
Exceptional
25 Aug 2025
Alejandro
I can tell u the staff is willing to go above and beyond u can trust ur stuff to be safe and the food is wonderful I had a great stay
Business Self
2/10
Poor
17 Aug 2025
Angela Altagracia
The worst place to stay very unsafe and dirty no water in the bathroom the a/c wit bad smell and don get a lot of cool air just a ceiling fan well the worst do not intend to stay in this place
Business Partner
2/10
Poor
01 Apr 2025
Lisaury
Terrible hotel
Business_and_leisure
2/10
Poor
30 Mar 2025
Lisaury
The hotel stuff listening private conversations, they get close to your room door then start know about your business
2/10
Poor
11 Mar 2025
Verified traveler

Look for somewhere else and save your money

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Self
2/10
Poor
26 Feb 2025
Carolina

Horrible experience

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Self
4/10
Poor
24 Feb 2025
Ludwing
Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Business Self
10/10
Exceptional
15 Nov 2024
Ileana V
Close to the water
Leisure Self
2/10
Poor
02 Aug 2024
Verified traveler

A very bad / sub-standard hotel

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Friends_and_family Family
6/10
Pleasant
22 May 2024
Syed
An Average hotel
Leisure Self
2/10
Poor
25 Feb 2024
Maria L.
First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place.
A gave 1 star because there is no 1/4 of a star.
Leisure Self
2/10
Poor
20 Jan 2024
Jose D.
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.
Leisure Partner
10/10
Exceptional
13 Dec 2023
John
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Business
2/10
Poor
09 Dec 2023
Carlos
Didnt check-in left inmediatly.
Stay away from that place.
Business Self
4/10
Poor
07 Nov 2023
Eunice
I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground.
The room includes a mini fridge with nothing in it and a dim lamp.
Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you
Leisure Self
2/10
Poor
22 Jun 2023
Robert
I want you to give me a refund because i was staying 2 days instead of 3 days
10/10
Exceptional
22 Apr 2023
Kamar
Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Leisure Self
4/10
Poor
23 Jan 2023
Edmundo
La cama deteriorada y vieja.
Los llavines de la ducha y lavamanos muy deteriorados y viejos
Goteras del lavamanos
Al ducharse, se llena de agua el baño
La puerta de la terraza no cerraba y estaba desencajada
Business_and_leisure Self
8/10
Excellent
03 Dec 2022
Pedro

Good 👍👍👍

Excellent service of all staff especially of Bety good and reliable places to stay
Good job
Friends_and_family Friends
8/10
Excellent
06 Jul 2022
Joseph
The place is very quiet, the breakfast morning so delicious
Business_and_leisure Friends
2/10
Poor
19 Jun 2022
Mirvens
I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
Family
2/10
Poor
27 Sep 2021
Rosette J
What I like about the hotel, it was just a place to sleep and there was a small fridge in the room which was great.
Leisure Partner
10/10
Exceptional
02 Sep 2021
George O
Feels like a small apartment balcony you can see the ocean
Leisure Family
4/10
Poor
20 Aug 2021
romel
Poor maintenance, should not be rent to anyone
Leisure Self
10/10
Exceptional
06 Mar 2021
Verified traveler
El desayuno muy bueno y la atención muy buena y buena profesionalidad
Friends_and_family Family
2/10
Poor
04 Jan 2021
Samuel
the only thing i have to said is the owner are very nice and she speak a little bit English but the property are terrible need alot of work need to be done.no cold water no electric the bathroom are terrible.alot of lead and the room is not nice at all and food are not good but some people are nice and they dont serve breakfast in the room.the room is not great she also charge me more
Friends_and_family Family
4/10
Poor
30 Oct 2020
Ed
Paid for Ocean View and got nothing. This Hotel should not be more than $15-$20 a day at the most... It should be a 2 star hotel. Pictures on the expedia site are EDITED. It looks like NOTHING like that.... Is nothing more than a cheap dingy motel with Friendly Staff
Business Family
8/10
Excellent
08 Mar 2020
Verified traveler
Excellent service and professional staff! Beach view and great location.
Leisure Partner
6/10
Pleasant
06 Jan 2020
Verified traveler
Not working elevator, but staff helped with bags, bath floor was flooded but they cleaned. Overall it was ok, my budget only allowed a low price night and the room was clean and I was able to rest
Friends_and_family Family
10/10
Exceptional
23 Nov 2019
Rene
The check in was good..and we have a women..I tgink tge owner...she got 2 sons...oh My God..this women make me happy every hours,take care of me,smile with me...ow..shes Amazing,Im Working for Marriott,and my stay at this Hotel is fantastic like the Marriott Standard..thnks a lot
4/10
Poor
17 Nov 2019
Anthony
The room no was clean, whit dust, and find insect all over the room
Business Self
8/10
Excellent
10 Nov 2019
Verified traveler
Nice place! Service is pleasant. I will recommend it
Friends_and_family Family
8/10
Excellent
20 Mar 2019
Verified traveler
Everyone was so nice and helpful, the language barrier was a slight challenge but with my limited spanish and two staff members that spoke english everything worked out well! One thing I wish I knew ahead of time was that we could use Uber. We were told that we should use the official taxi company from the airport, but if we knew we could use uber we would have paid less than half. We would have saved so much money during the week too if we knew before our trip was half over. Overall, a great hotel!
Leisure Partner
10/10
Exceptional
10 Mar 2019
Harvey

Just a simple home away from home

This place was amazing. The room was ok just as described. The area is very lively and perfect for couples and single travelers of any age... The staff at the hotel was excellent. Juan Carlos the front desk manager was very attentive. The rest of the staff Winsin, Agustin, Stephanie, the other front desk staff and cleaning staff were all very nice and professional. I will definitely recommend this place, feels like home. BTW they have a delicious a la card breakfast very simple but fresh and made with love.
2/10
Poor
15 Dec 2018
Verified traveler
No cleaning yet end room no comfort no good the blankets is not soft
6/10
Pleasant
21 Sep 2018
Karina
This is a budget hotel in a centric area of the city. Area is safe, hotel is budget friendly, rooms are comfortably enough for the price. Staff was very polite and professional, specially Betty the hotel manager. Breakfast was offered for a very low price (2-3 dollars). I hate Mangu with sauté onions and fried eggs for about $2.50 dollars. I recommend this hotel, specially for budget travelers. Be realistic and do not expect 5 start hotel quality, pictures do justice.
10/10
Exceptional
01 Jul 2025
Porfirio
Good
Leisure Partner
4/10
Poor
24 Jun 2025
Morena
Puede mejorar si se disponen
Leisure Partner
2/10
Poor
15 Jun 2025
Wister
El personal terrible .nada agua caliente en baño.. internet terrible..
Leisure Self
2/10
Poor
01 Oct 2024
James Son
Non
10/10
Exceptional
05 Jul 2024
José Luis
El un hotel muy bueno y limpio
Business Self
2/10
Poor
25 May 2024
Felix
Las atenciones al es mala dos dias en la mañana no pude ballarme porque no huvo aqua pes me llebe una toalla y me bañe en casa de un sobrino mio

Location & surroundings

Setup Hotels
Calle Central 1 Casi Esquina De La Av Espaa A, Santo Domingo Este, Dominican Republic

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