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Toowoomba Central Plaza Apartment Hotel
Toowoomba-Darling Downs - QLD · Australia
532 Ruthven StreetView location
8.4/10Excellent1,093 Reviews
Cleanliness8.4/10 8.4
Service8.2/10 8.2
Comfort8.4/10 8.4
Condition8.0/10 8.0
Location9.8/10 9.8
Neighborhood9.2/10 9.2
Value7.4/10 7.4
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Toowoomba Central Plaza Apartment Hotel
Toowoomba Central Plaza Apartment Hotel is conveniently located in the popular Toowoomba City Center area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Toowoomba Central Plaza Apartment Hotel.
Television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service can be found in selected guestrooms. Take a break from a long day and make use of fitness center, outdoor pool, spa, garden.
Toowoomba Central Plaza Apartment Hotel combines warm hospitality with a lovely ambiance to make your stay in Toowoomba unforgettable.
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With a stay at Toowoomba Central Plaza Apartment Hotel, you'll be centrally located in Toowoomba, steps from Grand Central Shopping Centre and within a 5-minute walk of Empire Theatre. This luxury aparthotel is 0.7 mi (1.2 km) from Queens Park and 0.9 mi (1.5 km) from Toowoomba Base Hospital.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Toowoomba? This aparthotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
You need to know
- Parking height restrictions apply.
- The property is professionally cleaned.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 7:30 AM - 8:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Toowoomba Regional Art Gallery
0.1 km / 0.1 mi
Grand Central Shopping Centre
0.1 km / 0.1 mi
Empire Theatre
0.3 km / 0.2 mi
Queens Park
0.7 km / 0.5 mi
Laurel Bank Park
1 km / 0.6 mi
Toowoomba Base Hospital
1.5 km / 0.9 mi
Cobb & Co Museum
1.9 km / 1.2 mi
Henderson Arts Center
2 km / 1.2 mi
City Golf Club
2.2 km / 1.4 mi
St Vincent's Private Hospital Toowoomba
2.2 km / 1.4 mi
Toowoomba Gastroenterology Clinic
2.3 km / 1.4 mi
West Creek Park
2.5 km / 1.5 mi
Creedon Drive Park
2.7 km / 1.7 mi
Neil E Robinson Park
2.8 km / 1.7 mi
Redwood Park
3 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 97
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry service
- Lift access
- Terrace
Show 15 more facilities & services
- Gym
- Luggage room
- Clothes dryer
- Grill/BBQ
- Restaurant
- Conference room
- Meeting room: 2
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- TV lounge
- Massage
- Picnic
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 23 m²STU.ST
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
STUDIO STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: APT.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PENTHOUSERoom • PENTHOUSEROO.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
Room PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 43 m²APT.B2
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT TWO BEDROOMS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMS • 3 Bedrooms • 53 m²APT.B3
Room overview
Non-smoking room- Room size
- 53 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 3
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT THREE BEDROOMS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 53 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 3
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 35 m²APT.B1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT ONE BEDROOM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PENTHOUSESUITE • PENTHOUSESUI.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
SUITE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PENTHOUSETWIN • PENTHOUSETWN.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityToowoomba Central Plaza Apartment Hotel
TWIN PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Toowoomba Central Plaza Apartment Hotel
100
reviews shown
Andrew
Close to the city centre and an easy drive to the airport. Parking was easy.
Barbara
Bathroom had mould and needed proper clean. Bedroom light did not work. One lige was broken
One morning overwhelming smell of sewrage on floor 8. Overall for $400 a night disappointing.
One morning overwhelming smell of sewrage on floor 8. Overall for $400 a night disappointing.
Jonathan
At check in lady didn’t want to be there. Frustrating only one lift working, long waits. Very disappointed the pool or spa were not open during our stay. That was reason we booked this hotel, to use those facilities. Not told even on check in that these facilities were not open. We just happened to see a sign when we went through reception. Absolutely unacceptable!!
Jeramia
Having 1 list service an entire hotel is not great when you spend upwards of 5 minutes waiting in peak times. Room smelt damp and mouldy and the beds were extremely uncomfortable. Things are looking very tired.
Location is great however which helps there’s food and activities near by. Just don’t plan on staying in the rooms for a long time as you’ll want to escape
Location is great however which helps there’s food and activities near by. Just don’t plan on staying in the rooms for a long time as you’ll want to escape
Chris
Easy parking
Samuel
I got scabies
Carol
Ive stayed there a few times before. The location is excellent. the rooms are spacious and clean. so handy to everything in town.
Peter
Located in the centre of the CBD. Rooms are comfortable and clean, although the bathroom cabinetry had suffered water damage along the floor.
Nikita
This hotel was great, nice and central to town, dining and shopping. Reception staff were friendly and easy check in and out. Parking is free but very tight if you have a 4x4.
Jade
My favourite place in Toowoomba
Joanne
Great place to stay and central to everything. Rooms are clean. Shop centre 5 minute walk.
John
The accommodation was very much overpriced for what we got. Worn out carpets that are rolled and lifting, mould in bathrooms, shower heads are hopeless, uncomfortable low lounges, etc.
Paul
Very expensive as the pool and spa both out of order. Staff on site were good but head office rubbish. Stay somewhere else in Toowoomba!!
Lauren
If I could give this place a zero I would. Terrible, dated, roach infested dump. Awful car park, air conditioner didn’t work. Weird smell, cockroaches everywhere. Overpriced.
Anne-Marie
Room smelt stale, and wasn’t really clean. Pool isn’t working despite the fact it’s advertised in the booking listing. Location is convenient though.
Karen
Found the staff very friendly and helpful
Debra
Central location so convenient. Check in process was initially a little disappointing as the reception staff person ignored us totally for about 10 minutes while she dealt with another customer. There was no acknowledgment of our presence during this time. While understanding she was busy it would have been courteous to have just acknowledged that we had arrived and that she would be with us soon. Also for the very first time we were expected to provide drivers licence details as well as a credit card.
Another staff member, obviously finishing her shift then decided to pleasantly check us in…thank you otherwise we could have been waiting for another significant amount of time. Our unit was basically clean, although the fan blades were very dirty and the external balcony quite mouldy. The bed was comfortable but the fan light did not work and the TV proved difficult/impossible to turn on. The room was dated. Overall our only disappointing booking this trip.
Another staff member, obviously finishing her shift then decided to pleasantly check us in…thank you otherwise we could have been waiting for another significant amount of time. Our unit was basically clean, although the fan blades were very dirty and the external balcony quite mouldy. The bed was comfortable but the fan light did not work and the TV proved difficult/impossible to turn on. The room was dated. Overall our only disappointing booking this trip.
Lisa
The room was in a disgusting state of cleanliness and the accommodation was significantly overpriced. Upon entering the room, it was clear the en-suite bathroom had not been cleaned adequately as there were empty shampoo and body wash bottles that were left from the previous occupants. I would not recommend this accommodation nor stay there again. Absolutely dreadful.
Neil
Had 2 bedroom apartment. Double bed too small, had to
request roll away bed at extra cost. Only 1 small bathroom for 3 adults, most inconvenient. Staff helpful.
Could do with a renovation with screens on windows,
new carpet and a/c.
Parking good. Location excellent.
request roll away bed at extra cost. Only 1 small bathroom for 3 adults, most inconvenient. Staff helpful.
Could do with a renovation with screens on windows,
new carpet and a/c.
Parking good. Location excellent.
LISA
Room was very tired & in need of renovation: carpet was torn; handles on the bathroom vanity were rusted; carpet joins at bathroom were rotting. On the positive side, check in went smoothly-staff member was friendly & informative; room was clean & towels were fluffy; bed was comfortable; location to restaurants & The Empire was really handy.
Kirsten
Room was in a very bad way - old, smelly and in need of a refit. Carpet was lifting, bathroom fixtures rusty and in need of attention. The whole unit smelt musty, and wasn't really fit for purpose at $500+ a night.
Staff on check in were lovely. But could not stay here again. This was our last visit.
Staff on check in were lovely. But could not stay here again. This was our last visit.
Katie
Very average, rooms/bathrooms need alot of work. First room smelt so bad of cigarette smoke, we were given another room which was good but the shower screen was broken in that room. We didn’t even bother asking for a 3rd room. Pool, spa, gym and one lift were out of service no prior warning before booking. Good location could walk to every thing.
Yvonne
Very central and plenty of dining and shopping options. Just a short stroll to Queens Garden.
Ian
Very central location ,
Aniela
The room wasn't as nice, needs a few improvements especially a bathroom.
MANUEL
Poor maintenance. Too pricey for what it is.
Ria
Lovely stay unfortunately the foxtel connection was poor so couldn’t use the tv to watch a movie. Small issue though ;)
Mike
staff were great.
room was small and shower door at bottomneeds cleaning.
furniture also needed cleaning, and was also worn, no side table on one side of the bed.
not being critical just letting you know.
room was small and shower door at bottomneeds cleaning.
furniture also needed cleaning, and was also worn, no side table on one side of the bed.
not being critical just letting you know.
MELISSA
A great option with opening windows. But the noise from late night street level can be problematic.
leslee
Lovely hotel
Quentin
Close to the grand Central shopping centre. Staff were friendly. The studio apartment was sufficient but very dusty and in need of repairs.
Fiona
Close to everything ie bars & shopping. Could do with a freshen up. Cracked bathroom sink & mould on the cornice in the bathroom. No working exhaust fan in the bathroom. Smelt musty every time you re-entered the room. Lifts sounded clunky.
Greg
Great location but the studio we had needed to have the kitchen and bathroom renovated. It certainly wasn't 4 stars.
Jason
All good
Verified traveler
Run down
The property and room were run down. Mold on chairs. The curtains in the room I was given and a replacement room I was offered did not cover the entirety of the window. I wouldn't stay here again.
Melissa
This property was central to everything and clean and tidy. We were greeted by a friendly staff member on arrival which is always nice
Sherri
Not great value
The hotel was in a very convenient location for us, which is why we chose it but for the money it cost, I expected more. The bathroom was quite dirty and it was really nothing out of the ordinary for the price. Quotient stay there again
Judy
The beds were great but the apartment was very dated. Dirty loose carpet and the shower recess around the floor was very old and dirty looking.
J
Beds a bit hard.
Astley
Do not stay here.
Old and grubby and not worth the cost a night. Cockroach baits in living area. Mouldy bathroom ceiling, balcony flooring buckled and unsafe. Bedding dirty and sheets so thin can see mattress. Also mattress hard and uncomfortable. On check out receptionist acted like nothing new in people being unhappy. Took photos but app won't allow upload.
Jessica
Very central, great service from staff
LISA
Very convenient for our needs and the apartment had plenty of space for us. Easy parking and friendly staff made our stay enjoyable! Thank you!
Neville
Good location
Carl
Comfortable and well located
Jenna
Very nice lady in reception, so very helpful and kind. There was a terrible musty smell on level 5, however very thankful the smell didn’t go into the well equipped room.
Grant
This bed was great. And the carpet was clean but the bathroom shower and kitchen certainly are due for a makeover. The pool area is extremely tired. Won’t be back !
Jo
Really enjoyed relaxing in the heated pool and spa. Everything we needed was in the room. Would definately stay again.
Tamara
Was excellent however bathroom needed maintenance and updating. Kitchen was great. Didn’t use anything apart from bed
paula
Checking was easy the room was nice the only thing I would say is housekeeping in the rooms need to dust skirting boards but apart from that I was happy with my stay you can park up and walk everywhere
Margaret
The fan didn’t work.
steve
FRIENDLY RECEPTION MET OUR NEEDS
unfortunatly no restaurant
unfortunatly no restaurant
Madonna
So close to Empire Theatre and eateries
Jan
The position was excellent for a holiday or business trip. Surrounded by plenty of restaurants, shops and bars. The apartment was comfortable and we had an excellent view from our balcony. The staff were very helpful.
Beverley
Extremely easy & quick check in; friendly staff - & very helpful
Room was spacious & clean (especially bed & bathroom)
Room was spacious & clean (especially bed & bathroom)
Melissa
Lovely and clean. Close to everything. Highly recommend
Alan
The stay in Toowoomba was enjoyable and the room was good
Lauren
While we had a lovely stay and our apartment was clean. The apartments need updating. Carpet was badly stained and worn. Fan in main bedroom would only turn on low. Air conditioning in main area was very noisy (rattling). No fan at all in second bedroom
Margaret
Comfortable bed & room. Hotel in central location. Only downside bathrooms smelt a bit mouldy.
leslee
It's was extremely lovely. Recommended
Shane
The property was good for my needs clean and quiet
Henry
Everything is accessible. Just walking distance all round. The apartment is well kept with a fully stock kitchen with utensils so that was very convenient.
Jeff
Central and close to eateries
Kenneth John
It was ideally located for my purpose of visit. Very comfortable room and nice and quiet.
Sean
Good
Bianca
Service was wonderful, all of the team were very lovely and approachable. We stayed in a 2 bedroom apartment and it was very spacious, a little bit dated and the shower screens could use an update but were clean and didn’t brother us. Good location, walking distance to shops and dining. Suited us well and we always appreciate friendly staff.
Neville and Patricia
Convenient to bus station and restaurants, also shopping plaza; also near the venue of the meeting were attending.
Tamara
Lovely unit and convenient to everything
Wayne
Good location, great view's and room was a good size would recommend to others
Verified traveler
Quick overnight stay
Have stayed here before, convenient, centrally located. Room was large, bathroom okay.
Joy
Top spot to stay as accommodation is very roomy, parking available and you can walk everywhere.
Carli
The reception on arrival was so friendly and welcoming, also gave us some information on local attractions which was very helpful.
Karen
All good
Roger
The location is central to Ruthven Street and therefore convent to attractions such as the art deco Strand cinema. The area is largely safe , but feels less so after dark when some homeless people appear and youths drink and call out late into the night.
The hotel room has all the basic needs for a short stay, but is soulless. On arrival it smelt musty. The room we stayed in was due for refurbishment: the air conditioner dripped water internally; taps had lost their chrome; the jug seemed to shed water everywhere; and there was some unidentified leak from the rear of the toilet pedestal).
In summary, there are better places on offer with just a little less convenience.
The hotel room has all the basic needs for a short stay, but is soulless. On arrival it smelt musty. The room we stayed in was due for refurbishment: the air conditioner dripped water internally; taps had lost their chrome; the jug seemed to shed water everywhere; and there was some unidentified leak from the rear of the toilet pedestal).
In summary, there are better places on offer with just a little less convenience.
Rajiv
Good location but the room didn’t look like the picture. It was a very sub standard room for the price.
MELISSA
We really enjoed being able to walk to the shoppiing centre, choices for cafes and restaurants.
Kurt
Good location
Jordan
This was a great hotel to stay in. My only ‘issue’ is that the TV screen was damaged somehow which made watching it a bit frustrating.
Murray
Fix the lift
Over all good stay except for 1lift being broken as it was when I stayed last time
Jennifer
Close to Culture centre
Kristy
The carpets needs to be cleaned or replaced very stained.
Our 36 week pregnant daughter and granddaughter had to wait for 40 minutes for the elevator to get to level 9. It was my wedding day and this caused a lot of stress and being behind schedule. Due to only one elevator working and the cleaning staff using the same elevator.
Our 36 week pregnant daughter and granddaughter had to wait for 40 minutes for the elevator to get to level 9. It was my wedding day and this caused a lot of stress and being behind schedule. Due to only one elevator working and the cleaning staff using the same elevator.
Michael
The property was in a central location. Walking distance to Queens park and across the road from the Empire Theatre. Reception staff were accommodating and helpful. Easy check in and underground secure car park.
Tania
Could do with a new shower head, maybe installed a little higher.
Kylie
Great location nice staff
Great service from the front desk staff. The location is perfect, we parked the car and left it there all weekend as everything was walking distance.
Downside is the bathrooms need an upgrade as they have a lot of build up, no aircon in the bedroom and the beds are only queen sized and are hard.
Close to some amazing restaurants.
Downside is the bathrooms need an upgrade as they have a lot of build up, no aircon in the bedroom and the beds are only queen sized and are hard.
Close to some amazing restaurants.
Michelle
Great stay. Very friendly and accommodating staff. Would stay there again
Paul
www
Great to stay in Toowoomba City. The bathroom, while clean, was tired with a step over shower. Aircon only in living room not bedroom.
Fiona
I really valued the staff!! Stayed here post-surgery as I couldn't mobilise at home. The staff were all extremely helpful, respectful & friendly. They were all ready to help whenever they saw me, They even went out to buy a new shower chair for me to use as they were not happy with the one they had in storage. I couldn't be more happy with the service. Thankyou all ♥️
Myles
Great place, will stay again
Kerri and Brendon
Ok
Great location inner city, but very small room. Would have been ok if only staying one night. Bathroom could do with a refresh, and a good clean. No view from our room, but was cheap enough.
JoJo
This was a very comfortable place to stay and quite roomy.
My only complaint really was the shower didn't look like it had been cleaned as there was soap scum on the glass. Also, the milk supplied was off, however it was over the Christmas public holidays.
My only complaint really was the shower didn't look like it had been cleaned as there was soap scum on the glass. Also, the milk supplied was off, however it was over the Christmas public holidays.
Glen
Great
Gurudutt
Convenient Location and Parking
Nis
The TV had a terrible sound and not the best!
Ronald J
Well being
Close to services and local attractions
Philip
Mini Holiday
Comfortable stay, great position, within walking distance to most things.
Alina
The staff and location were excellent, and the room itself was clean and functional. We really enjoyed our stay. We want to note that the shower door and framing plus the kitchenette sink are in desperate need of replacement, however, as they are mouldy and rust stained.
Elaine
We loved our stay. We stayed in a 3 bedroom apartment on the top floor.
Belinda
The property was in a great location with easy access to everything. The apartment was very run down and dated, it would definitely benefit from a coat of paint and new carpets. The carpets especially were filthy.
Daryl
The room was filthy
Kathy
Place is getting a bit tired
Towels old and shabby
Shower needs a good scrub, pillows need replacing,
Just looked tired
Staff were friendly
Nice to this see a restaurant open downstairs
Towels old and shabby
Shower needs a good scrub, pillows need replacing,
Just looked tired
Staff were friendly
Nice to this see a restaurant open downstairs
grant
Room was clean and tidy. close to everything you need
Location & surroundings
Toowoomba Central Plaza Apartment Hotel
532 Ruthven Street, Toowoomba, Australia
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Toowoomba Central Plaza Apartment Hotel
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