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Big4 Toowoomba Garden City Holiday Park

Brisbane - QLD · Australia

34a Eiser Street HarristownView location

8.6/10Excellent284 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.0/108.0
Condition8.2/108.2
Location10.0/1010.0
Neighborhood8.8/108.8
Value8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Big4 Toowoomba Garden City Holiday Park

Ideally Located In The Prime Touristic Area Of Toowoomba City Center, Big4 Toowoomba Garden City Holiday Park Promises A Relaxing And Wonderful Visit. Offering A Variety Of Facilities And Services, The Hotel Provides All You Need For A Good Night'S Sleep.

Service-Minded Staff Will Welcome And Guide You At The Big4 Toowoomba Garden City Holiday Park. Some Of The Well-Appointed Guestrooms Feature Television Lcd/Plasma Screen, Internet Access – Wireless, Whirlpool Bathtub, Non Smoking Rooms, Air Conditioning.

Recuperate From A Full Day Of Sightseeing In The Comfort Of Your Room Or Take Advantage Of The Hotel'S Recreational Facilities, Including Golf Course (Within 3 Km), Outdoor Pool, Spa, Pool (Kids), Garden.

Big4 Toowoomba Garden City Holiday Park Combines Warm Hospitality With A Lovely Ambiance To Make Your Stay In Toowoomba Unforgettable.

Read more about this hotelShow less

Located in Toowoomba (Harristown), BIG4 Toowoomba Holiday Park is within a 5-minute drive of Japanese Gardens and City Golf Club. This holiday park is 1.6 mi (2.6 km) from Toowoomba Base Hospital and 2.2 mi (3.6 km) from Grand Central Shopping Centre.

Make yourself at home in one of the 35 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Laundry
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 9:00 AM - 5:00 PM
    If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Pet fee: AUD 15 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: AUD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Eiser Park 0.2 km / 0.1 mi
Westridge Shopping Centre 0.4 km / 0.2 mi
Butt Street Park 0.8 km / 0.5 mi
Creedon Drive Park 0.8 km / 0.5 mi
Wuth Street Park 1.1 km / 0.7 mi
Wagner Park 1.2 km / 0.8 mi
West Creek Park 1.2 km / 0.8 mi
Harris St Park 1.2 km / 0.8 mi
Salisbury Street Park 1.2 km / 0.8 mi
Heidi Court Park 1.2 km / 0.8 mi
Drayton Park 1.3 km / 0.8 mi
Jack St Park 1.4 km / 0.9 mi
Harristown Park 1.4 km / 0.9 mi
Toowoomba Plaza 1.7 km / 1.1 mi
Neil E Robinson Park 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Family rooms
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
Show 13 more facilities & services
  • Luggage roomExtra charge
  • Dining area
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Indoor freshwater poolExtra charge
  • Outdoor freshwater poolExtra charge
  • Children’s swimming areaExtra charge
  • Children playgroundExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUNK BEDDOUBLE • BUNK BEDDBL.BK

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    DOUBLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin ONE BEDROOMCabin • ONE BEDROOMCAB.B1

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin ONE BEDROOM AccessibleCabin • ONE BEDROOM AccessibleCAB.B1-H6

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin ECONOMYCabin • ECONOMYCAB.EY

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin STANDARDCabin • STANDARDCAB.ST

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOMVIL.B1

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    VILLA ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin DELUXE THREE BEDROOMCabin • DELUXE THREE BEDROOMCAB.B3-DX

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin THREE BEDROOMSCabin • THREE BEDROOMSCAB.B3

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin BUNK BEDCabin • BUNK BEDCAB.BK

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 3STUDIO • CAPACITY 3STU.C3

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    STUDIO CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin TWO BEDROOMSCabin • TWO BEDROOMSCAB.B2

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin DELUXE ONE BEDROOMCabin • DELUXE ONE BEDROOMCAB.B1-DX

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Cabin DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Big4 Toowoomba Garden City Holiday Park

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Big4 Toowoomba Garden City Holiday Park

8.6
Excellent
284 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
8.8 /10
Value
8.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
15 May 2026
Nicole
It was convenient for my needs, staff were lovely when conmmunicating with them.
Self
2/10
Poor
09 May 2026
Justin
Our toilet was leaking all the time when we stayed. Noticed the reception but no action.
Our friends' cabins ran out gas. So there was not hot water at first night.
Cabins had a lot ants and cockroaches.
So some of friends booked two nights but only stayed one night.
Public kitchen was not cleaning till 8:30 am in the morning.
Friends
4/10
Poor
10 Jan 2026
Jacinta
The room appeared not to have been cleaned. The floor was covered in dirt and the sink had grass on it. The blankets supplied in the rooms smelled terribly! It’s a shame, we stayed 3 months ago and had a much better experience then.
Leisure Family_with_children
2/10
Poor
19 Dec 2025
Elizabeth
We have stayed at Big 4 parks before & this place isn't even close to being upto any standard of those, to say it is a hole is probably a compliment, firstly driving in the place looks & feels unsafe, there's plenty of sketchy people, permanent residents with junk everywhere, potholes that are massive, random feral kids living permanently there that swear and abuse you & we haven't even got into the cabin yet, the door feels like it is barely able to be locked, the sheets have stains and what appears to be dog hair all over them like they weren't cleaned from the previous tenants, the microwave is from about 50 years ago & takes 10 minutes to barely warm something up, the fridge freezes all your food, the tv is some sort of crap computer monitor that continually loses reception, the beds have the thinnest most uncomfortable mattresses that will almost certainly give you back pain, theres no soap or anything in the bathroom, the showerheads are way too low so you have to kneel to have a shower, next you need to get out of the cabin so you go for a walk to the pool area, the pool itself looks unclean & a weird colour, theres 4 bbqs, 2 gas ones that both don't work, then 2 electric ones with 1 barely working, the \"games room\" is garbage, the kitchen has barely anything that you would need in it, the bouncy pillow is just outside conveniently located next to the what appears to be the sewage storage, how this place is $180 a night is a joke, spend a little more & go elsewhere
Leisure Family
8/10
Excellent
27 Nov 2025
Rayna
Staff were friendly and helpful
Partner
10/10
Exceptional
25 Nov 2025
Ashley
Very good
Business Self
6/10
Pleasant
17 Nov 2025
Ron
Very old cabins
10/10
Exceptional
09 Nov 2025
Steven
The room was good nice clean
Leisure Self
10/10
Exceptional
02 Nov 2025
Catherine
Friendly staff, clean cabin, flexible as we had to stay an extra night due to a storm, pet friendly and comfortable. Would recommend to anyone as a great place to stay.
Leisure Pet
6/10
Pleasant
26 Oct 2025
Peter
The cabin was nice and beds comfy. There was no hand soap for the bathroom or kitchen. The pool is nice, the kids loved it but there was no shades seated area in the pool area for supervising parents. The jumping pillow and playground is great but the caravan sewerage dump/pump out is right next to the pillow and playground so flies were full on. The main issue we felt was that there appears to be long term residence living in the grounds, maybe on social housing and gave an uncomfortable feeling (mental health/alternate habits)… Not what you expect for a Big4 caravan park.
Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Jacinta
The Big 4 was reasonably priced, easily navigated and is kept clean and tidy. As a family of 6 it is difficult to find accommodation that houses us all so we were incredibly happy to find the Big 4 has cabins that sleep up to 10 people.
Leisure Family
10/10
Exceptional
28 Sep 2025
Jake
Lovely family getaway great for children
10/10
Exceptional
23 Sep 2025
Mark
The rooms were perfectly clean and the weekend was great,staff were very friendly and helpful and the park is close to attractions. I highly recommend the Big 4 Toowoomba
Leisure Self
10/10
Exceptional
21 Sep 2025
Santosh
Fantastic site, friendly people
Friends_and_family Family
2/10
Poor
15 Sep 2025
Renee

Uncomfortable and run down

Very run down and surprising that this was a big 4 property. Bed was so uncomfortable and could feel every single spring. The property has a lot of long term tenants and is run down.
Partner
4/10
Poor
11 Jun 2025
Kay
Very tired. “Heated pool” was freezing as was spa. Roads in poor condition. Mattresses past use by date.
Cabin was well equipped, loads of quality linen and kitchen utensils.
Wifi reception was inadequate.
Leisure Family
8/10
Excellent
04 Jun 2025
james
Big 4 parks have never let me down
Leisure Pet
8/10
Excellent
29 May 2025
Kelly
Friendly helpful check in, pet friendly and clean and tidy rooms.
10/10
Exceptional
06 Apr 2025
Mary-lynn
The staff were really friendly
Leisure Family
10/10
Exceptional
22 Mar 2025
Norman
safe and quite, walking distance to a shop and restaurant
Business Friends
8/10
Excellent
27 Feb 2025
Tim
Very nice place to stay
Leisure Family_with_children
10/10
Exceptional
14 Feb 2025
Maureen
Lovely staff really enjoyed our stop over
Leisure Partner
8/10
Excellent
29 Dec 2024
Pete
The staff where very helpful the cabin was clean and comfortable I would recommend this park
Leisure Partner
10/10
Exceptional
27 Nov 2024
Ruslle

Excellent service

When it was booked, the wrong date was given, but they went way beyond making us feel welcome and sorted the situation out very quickly and with no complaints about the we were there a week earlier than our mistaken book in date.
Friends_and_family Family
10/10
Exceptional
23 Nov 2024
Lea
Would stay here again!
Leisure Partner
8/10
Excellent
24 Oct 2024
krystal
Unfortunately didn’t spend much time at the park during our stay apart from sleeping but on the afternoon we were at the park the pool was closed, needing fixing. Walking distance to shops was great. Great area to spend with kids when pool was working .
Family_with_children
6/10
Pleasant
07 Oct 2024
Mary
A bit overpriced for very basic accommodation. Was good enough for our needs, rooms were a bit small but they generally are at holiday parks.
Leisure Family_with_children
8/10
Excellent
07 Oct 2024
Shannon
Great amenities family friendly, cabins greatly convient but could do with some updating.
Business_and_leisure Family_with_children
10/10
Exceptional
29 Sep 2024
Debra
Great park and friendly staff. Good position with easy access to all attractions
8/10
Excellent
25 Sep 2024
Norman
Nice clean cabins,safe and quite.
Business Friends
10/10
Exceptional
20 Sep 2024
Verified traveler
Great place, kids loved it, beds were comfy, clean, well presented. Would book again if heading to Toowoomba.
Business Family
10/10
Exceptional
05 Aug 2024
Natasha
Cabin was surprisingly spacious and beds were comfy, easy to find and access - would stay there again with family or friends
10/10
Exceptional
21 Jul 2024
Mary-lynn
Lovely staff, great amenities, a home away from home :)
Leisure Family
10/10
Exceptional
06 Jul 2024
Norman
Very quite and there is a walking distance shop nearby.
Business
10/10
Exceptional
09 Jun 2024
Peter
Excellent facilities, unfortunately some loud music woke us early in the morning but otherwise great park.
Leisure
10/10
Exceptional
02 May 2024
Dominique
Thankful the receptionist placed our booking near the children’s playground. Very thoughtful
Leisure Family_with_children
2/10
Poor
21 Apr 2024
Iain
This place is a caravan park, it is far from the Big4 reputation we have learnt to love and stay at previously.

I am sure the managers are lovely people but the place is NOT what the pictures made it out to be and to be honest I felt like we were in a trailer park in Ayres rock as the place is a red dirt pit. (The rain didn’t help).

The water was shut off the morning we were leaving
So we left half soapy 👍👍

The air conditioner sounded like a generator was idling in bed with us and the tin foil on the windows added that true”drug lab feel”.

It was a bed and it did the job but I wouldn’t be putting in next years colander for a family vacation.
Family
10/10
Exceptional
29 Oct 2023
Kirsty
I had to travel to Toowoomba for an emergency and when I first booked, I accidentally chose the wrong dates due to being flustered. They fixed my dates for me straight away and were very understanding and helpful. The grounds and rooms were kept nice and clean.
Leisure Family_with_children
4/10
Poor
23 Sep 2023
Hayley
Budget accomodation, small and crampy. Ok for one night stop over.
Leisure Family
6/10
Pleasant
06 Aug 2023
Megan
Room would have been perfect for our one night stopover if it weren’t for the leak in the bottom of the toilet that filled the whole cabin with the smell of urine, the fan in the toilet/bathroom didn’t work and there was mould on the back of the bathroom door. Due to late check in and early check out we didn’t have a chance to speak to staff and swap rooms. Very disappointed with the cabin.
Leisure Partner
8/10
Excellent
17 Jul 2023
Jan
A curtain over the blind in the kitchen area would be good.
A bigger microwave would be good. Even the plates supplied are too big for it, as is the splatter cover supplied.
Water from the shower head spurts out in too many directions. Otherwise it was very good and clean.
Leisure Self
10/10
Exceptional
09 Jul 2023
Keith
Friendly, no bother.
Leisure Family
10/10
Exceptional
24 Jun 2023
Kate
An excellent little cabin with absolutely everything we needed. It’s like a tardis, so much bigger on the inside! Located in a quiet street, and the park itself was super quiet.
The office hours are shorter than communicated, but it wasn’t a problem as they gave us all the info needed to check in and find our way.
I’d definitely recommend.
Leisure Family_with_children
10/10
Exceptional
06 Apr 2023
Ian

A weekend Interlude

Great caravan park, central to our requirements. The Spa cabin was comfortable, clean and in a location close to reception. A peaceful and quiet location to unwind and watch life go by.
Partner
10/10
Exceptional
24 Mar 2023
Jeff
Very comfortable 3 bedroom unit. Everyone went out of their way to make our stay enjoyable. Would stop there again if returning to Toowoomba.
Leisure Family
2/10
Poor
08 Aug 2022
Verity
The air conditioning did not work so was unable to heat cabin. Not ideal in the middle of winter and having small children. Due to the air con not working properly, upon waking in the morning the floors were covered in water from condensation and everything was damp.
Also on top of this the hot water system outside the bedroom window keep filling up and heating every half an hour during the night keeping us awake all night.
Worst stay ever at a big 4 and the managers were not helpful at all and did not help in anyway to compensate.
Biggest waste of money!
Leisure Family_with_children
8/10
Excellent
13 Jun 2022
Kelly
Cleaners do an awesome job and grounds were very clean
Leisure Family
10/10
Exceptional
29 May 2022
Clark
Very kind receptionist and good condition cabin. I enjoyed
Business_and_leisure Friends
8/10
Excellent
15 Apr 2022
Jacqueline
Units were exceptionally clean. They are however quite old, and the age shows with warped flooring, and shower cubicle that needs replacing.

The playground has a great jumping pillow, that’s it. There is a run down and broken cubby, but no other playground or climbing equipment.

The buggies for hire were great and priced perfectly.

The communal area was clean except for the bean bags which definitely need a deep clean.

Overall cleanliness of unit was excellent. Great if you’re in town for something specific,
Not a destination to go to otherwise as there is. It enough for kids in comparison to other camp grounds.
Business Family_with_children
6/10
Pleasant
27 Feb 2022
Tahnee
I was about annoyed that they advertise that the spa is working and heated pool as they are broken so it’s very cold I wouldn’t have stayed and there are no toilets that everyone can get changed at at pool or anywhere near bbqs
Leisure Family_with_children
8/10
Excellent
19 Dec 2021
Cheryl Ann
The cabin and the park were clean and the gardens were pretty. The pool was well maintained although there was no slide. An easy walk to the local shops for supplies and being central to everything we had to do in Toowoomba was great.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2021
Julie
Quiet, spacious and comfortable.
Business_and_leisure Partner
2/10
Poor
20 Jun 2021
Verified traveler
A disappointing stay. Will never stay there again. First time I have ever been unhappy with a big 4 in 20 years. Such a negative experience and too many things to name. I strongly suggest looking elsewhere prior to booking here.
Leisure Family
10/10
Exceptional
05 Jun 2021
Verified traveler
Was a very suitable and practical accommodation, perfect to my needs.
Business Self
8/10
Excellent
27 May 2021
Verified traveler
Affordable
Leisure Family
8/10
Excellent
17 Apr 2021
Verified traveler
We had a Comfortable stay. Was very clean.
Being in a small cabin it was a bit noisy and no air flow to main bed in cabin.
Leisure Family
8/10
Excellent
06 Mar 2021
Verified traveler
The park was very quiet quiet.
The cabin was very small but very clean.
Friends_and_family Family
10/10
Exceptional
27 Feb 2021
Verified traveler
The staff were really helpful. The place has good amenities
Leisure Family_with_children
8/10
Excellent
14 Feb 2021
Verified traveler
Very clean & great communication. Cabins very close together.
Leisure Family
10/10
Exceptional
15 Dec 2020
Verified traveler
Was easy and great to have a place for the kids as well as central to everything
Friends_and_family Family_with_children
10/10
Exceptional
22 Nov 2020
Thea
Very friendly and helpful always a great place to stay clean and amazing areas for children to play swim and have fun I also love that there is herb gardens for everyone to use and fantastic camp kitchen
Friends_and_family Partner
10/10
Exceptional
14 Nov 2020
Verified traveler
Friendly staff. Walking distance to shops. Pool. Great stay. Will keep coming back for work or family trip
Business
8/10
Excellent
25 Sep 2020
Verified traveler
The cabin was very clean and tidy as were the amenities.
Friends_and_family Family
8/10
Excellent
02 Feb 2020
Verified traveler
Great place for family weekend away. Clean, tidy and well maintained. Could do with more shade around pool.
Leisure Family_with_children
8/10
Excellent
15 Jan 2020
Verified traveler
Place was great, could be better with activities for the kids like other big 4
Friends_and_family Family_with_children
8/10
Excellent
21 Dec 2019
Verified traveler
Great staff. Great accommodation. Needed more activities for kids. Pool ok
Friends_and_family Family_with_children
10/10
Exceptional
18 Dec 2019
Verified traveler
Clean well priced and convenient. Staff were very welcoming and helpful
Leisure Self
10/10
Exceptional
15 Dec 2019
Babs
By far the cleanest cabin in a caravan park we've ever stayed in. Thank you for that.
Leisure Family
6/10
Pleasant
21 Oct 2019
Verified traveler
All was fine, but thought very over-priced for size. Plus should perhaps advertise if pool is closed for maintenance as this is sometimes the only reason for choosing.
Business Family
8/10
Excellent
29 Sep 2019
Verified traveler
Fantastic park. Suggestion of a few more facilities for smaller children in the play area
Friends_and_family Family_with_children
8/10
Excellent
15 Sep 2019
Verified traveler
Easy to access, good cooking facilities, comfortable bed.

Tiny TV, small bathroom with semi-blocked and slow draining hand basin.
Business Partner
10/10
Exceptional
21 Jul 2019
Verified traveler
Loved how cosy and quiet it was. The kids loved the jumping pillow. We had such a lovely stay that now we are saving to move there.
Leisure Family_with_children
10/10
Exceptional
28 Apr 2019
Verified traveler
I liked everything when i picked up the key the staff was lovely the cabin was perfect
Leisure Partner
8/10
Excellent
18 Apr 2019
CD
We had one of the older cabins and it was dated. All of the appliances worked and the staff were friendly and helpful.

The beds are my number 1 issue and need replacing. They are noisy in the frame and mattresses are flat due to much use or age. It does make it hard to get a good amount of sleep.

The family and I like the caravan parks facilities and location. We will be back.
Business_and_leisure Family
10/10
Exceptional
09 Mar 2019
DT
Nice park. Friendly staff. Great location. Clean cabins.
Friends_and_family Family
8/10
Excellent
28 Feb 2019
Verified traveler
Very clean unit, and the staff were very helpful snd friendly
Friends_and_family Family
10/10
Exceptional
06 Dec 2018
Verified traveler
Tiny cabins from the outside, but feel bigger than what they appeared...
Business Self
10/10
Exceptional
07 Nov 2018
Hugh

Hidden among family homes

suburban area so great for families.
8/10
Excellent
03 Sep 2018
Ivan

Downs trip

Good value for money. Clean and comfortable. Not in town but easy to access. Only negative was the shower is very small but usable.
Partner
6/10
Pleasant
28 Aug 2018
Nic

Functional accommodation option

Everything was acceptable. Cabin was a little cramped for our family of five. Kids are supposed to be supervised whilst on the jumping pillow but there is absolutely nowhere to sit!!!
10/10
Exceptional
25 Aug 2018
Lazza

Easy walk to the local shops

Quiet, comfortable. Would suggest a non ticking or digital clock :)
4/10
Poor
15 Jul 2018
Verified traveler

Doest deserve Big4 brand

The park cabins are dated and very overpriced. The service from Desleigh at the office was deplorable. We had a group spending $10’s of thousands of dollars and were totally disrespected from day one. The in vain service promise was not on show at any time with many members of the group receiving sub standard care and support. One of our team was injured in the park and required hospitalisation and the initial reaction was deplorable. Look elsewhere for your Toowoomba stay if you want to be treated with respect.
8/10
Excellent
08 Jun 2018
AG
Nice & clean cabin (No 5). The cabin was well appointed and adequate for my needs.
Issues:
-the freezer compartment in the fridge had no door. This was an issue for me as I had frozen food that did not stay frozen.
-the TV remote control was not very responsive. Could be from overuse of the buttons. Time for a new TV?
-the chocolate truffles were a nice gesture but your photos for the spa cabin show 2 small bottles of wine and Tim tams. This could be construed as false advertising. I suggest the big 4 amend their photos.
8/10
Excellent
05 Jun 2018
David

Overnight stay because Burke and wills were full

They tried to charge me on check in even though the booking was pre paid.
Cabin was nice and clean but looked nothing like the online pictures. Probably a third of the size that it looked in the pictures. Pics showed separate bedroom for the queen villa but it’s all in one room Only get a cake of soap ( no shampoo or conditioner). Overall it was clean and plenty of blankets to cope with the Toowoomba chill. Would be ideal for grey nomads and families travelling through.
4/10
Poor
03 Jun 2018
Verified traveler
The brochure n signage online indicated a different experience. Very dated cabins very close together. Cranky elderly gentleman ordering me to move my car. Very little atmosphere n should have stayed in town for the $182 we spent.
10/10
Exceptional
27 May 2018
Rebecca

Clean and comfortable overnight stay

Clean and comfortable overnight stay. Nothing annoys me more though than paying the same (or more) than hotel prices and having to wash dishes and put rubbish in the bins or risk an extra fee.
Family
10/10
Exceptional
13 May 2018
Verified traveler
One night stay, but was wonderful! Great cooking facilities, kids enjoyed the bouncy pillow, cosy room!
8/10
Excellent
12 Apr 2018
Verified traveler

Clean, friendly, and quiet.

The accommodation park itself was clean and quiet. The amenities are great too although a heated spa would be best. Staff were super friendly and helpful. The cabin just wasn't big enough to seat 4 people comfortably as only 1 couch possible. Overall though it was very nice.
8/10
Excellent
18 Mar 2018
Verified traveler
Could not fault anything here. Also n ice and quiet in the mornings
10/10
Exceptional
13 Mar 2018
Debra
Canin very roomy and clean.
Family
10/10
Exceptional
28 Jan 2018
ben

Great little get away.

Clean facilities, friendly staff, very enjoyable stay. Plenty to do around the area aswell.
10/10
Exceptional
26 Nov 2017
Aimee
Park & staff are excellent. Very child friendly. Kids had a blast! Would definitely come back!
Thanks for having us :)
8/10
Excellent
13 Nov 2017
Verified traveler
Short over night stop will stay here again affordable but good accommodation
10/10
Exceptional
25 Oct 2017
Verified traveler
Shops close, staff friendly, safe parking we had a pleasant stay in Toowoomba
10/10
Exceptional
11 Oct 2017
Daryl

Great caravan park

Perfectly kept and clean cabin and caravan park. Stayed four nights in beautiful Toowoomba. Great position within walking distance to a small shopping centre with everything we needed. Would love to stay again in the future.
10/10
Exceptional
23 Sep 2017
Robos

Great cabin, well appointed

We picked this location sight unseen, but were not disappointed.
8/10
Excellent
15 Sep 2017
Karyn

Great place for the children and affordable

Wonderful time nice and quite well organised neat and clean inside cabin and out.
Family
6/10
Pleasant
09 Sep 2017
Adam

Nice stay, over priced

Nice enough room, but not worth the rate on a Friday night
10/10
Exceptional
27 Aug 2017
jo

Great place to stay, close to shops to get food

Clean, comfortable and vey well looked after . All facilities clean and the grounds beautiful. Staff helpful and friendly
8/10
Excellent
12 May 2017
Verified traveler

Great location

Great spot and facilities for family stay in Toowoomba whilst attending kids sport locally. Great facilities for families especially loved the jumping pillow and Pool !

Location & surroundings

Big4 Toowoomba Garden City Holiday Park
34a Eiser Street Harristown, Toowoomba, Australia

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Big4 Toowoomba Garden City Holiday Park

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