Name: Allan Cunningham Motel
Address: Ruthven Street, 808, Toowoomba, 4350, AU

10/10

Exceptional

11 Jul 2026

Brett

It was great that they had water filters in each unit, they had great internet/WIFI system, secure with security cameras, pool available, breakfast included, helpful staff. The noise from the main highway was not not very noticeable.

Self

10/10

Exceptional

08 Jul 2026

Laura

This was clean and tidy. Staff were helpful and friendly. I would stay here again.

Partner

6/10

Pleasant

28 May 2026

Christian

It was an okay stay overall, but two things made the experience a bit disappointing.

Firstly, the shower area did not appear to have been fully cleaned. There were clumps of hair still in the shower and on the wall. There also appeared to be possible mould where the shower doors slide on the inside.

Secondly, although the pillows had clean pillowcases, one of the pillows had a visible stain underneath. It looked like it may have been old blood or ink, although that is only based on observation. The stain could be seen through the pillowcase.

Based on this, I do not think I would stay at this accommodation again or recommend it. That said, the staff were friendly and helpful, which I appreciated.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Tegan

Always clean, warm welcome on arrival. I stay every 6 weeks and always so accommodating with an early check in. Pet friendly!

Pet

4/10

Poor

12 Apr 2026

Danielle

Would not recommend. No water pressure or hot water if another unit is also using water. The bathroom is a disaster, water runs out into the kitchenette area, bathroom sink is stained, light doesn't work, shower shelf is broken and mould in the shower. Fridge makes constant noise and the air conditioner sounds like it's going to fall off the wall. Light bulbs missing, stained sheets. The room smells like a cheap deodorizer that is so strong it burns your eyes. Breakfast is nothing like what is advertised - no pancakes, no coffee machine, no juices except for about an inch left in them and we were the first ones in. But we did get a frying pan even though there's no cooking facilities lol
If you get unit 1, you're really in for a treat.

Partner

8/10

Excellent

07 Apr 2026

Ryan

Good place to stay

Self

10/10

Exceptional

06 Mar 2026

Tegan

Always so welcoming and friendly. Accommodating of our early check in for my anxious dog. Have been staying here for a long time and will continue to do so. 100/10!

6/10

Pleasant

19 Dec 2025

Elizabeth

Room and bathroom condition wasn't good, cleanliness needs improvement. Breaksfast was on offer, but when we got there at 7am there was hardly anything left. Staff was courteous and helpful.

8/10

Excellent

11 Oct 2025

Kevin and Eva

Good, some problems with with the shower door, reported it.

Partner

6/10

Pleasant

29 Sep 2025

Susan

Repairs required in bathroom.

8/10

Excellent

26 Sep 2025

Matthew

Great service, dog friendly, close to food.
But rooms have limited sound resistance and it can be noisy, the area does have some undesirables that move past and around conducting illicit behaviours.
However, overall very good. Those undesirables witnessed never actuall entered the immediate area. We would stay again. The staff were the most impressive thing, very friendly and great service.

Leisure Family

8/10

Excellent

03 Jul 2025

Steven

Easy access, friendly staff but lacklustre breakfast we rarely took advantage of.

Leisure Family

8/10

Excellent

03 Jul 2025

Ashley

Very tidy room. Air con was a bit loud. And shower put water all over the bathroom floor. But other than those minor things it was a very pleasant stay. Would highly recommend to anyone on a budget.

Leisure Family

8/10

Excellent

13 Jun 2025

Kari

Motel was handy and close to most things. Room was fairly clean just no dishwashing liquid to wash cutlery and crockery and only had one coffee mug in room. Continental breakfast was reasonable but time open didn't always suit. Crockery available for breakfast wasn't the cleanest.

6/10

Pleasant

22 May 2025

Sara

Lovely staff, but the rooms are horrible, bathroom and cutlery in room dirty, not sound prof at all, can hear the rooms next door and the loud neighbours. Really run down

Business_and_leisure Pet

6/10

Pleasant

18 Apr 2025

Domenic

reasonable value for money but could do with a good clean

10/10

Exceptional

04 Apr 2025

Darlene

Stayed 1 night with partner and pet. Very helpful and friendly. Other guests we met were very friendly . Park down the road good distance to walk the dog.

Business Pet

8/10

Excellent

02 Apr 2025

Mark

The room was very clean and there was no problem accepting our dog. Owners were very friendly. Free Continental breakfast was available in the morning. Walking distance to dining options...so great location. 10 minutes walk to Coles. Would recommend to anyone looking at staying overnight in Toowoomba.

Leisure Pet

6/10

Pleasant

01 Nov 2024

DAVID

We booked as pet friendly the room was good more than adequate, pet friendly facilities nonexistent. No screen door essential, no area to exercise your pet for comfort stop.

Leisure Pet

10/10

Exceptional

13 Oct 2024

Peter

Breakfast was good
Pillow too soft
Lights above bed head did not work
No soap

Leisure Friends

10/10

Exceptional

20 Sep 2024

Julie

Very friendly staff, greater late and very accommodating

Leisure Friends

6/10

Pleasant

17 Sep 2024

Reza

The included breakfast was pretty bad. Room was noisy(aircon and the noise from highway around)

Leisure Family

2/10

Poor

02 Aug 2024

Jake

I have reviewed this multiple times lets just say i have taken this place to fair trade qld due to its complete disgusting dirty brothel vibe. Want some drugs go there and buy some down in the last 6 or so rooms full of druggies. Want stains on everything in your room and hair even the f-ing tv had it. Wish me luck on my fair trade adventure trying to get thia place shutdown or at least get my money back which he refuaed to give me and smiled about it. Goodluck everyone who stays here.

Business Family_with_children

8/10

Excellent

21 Jul 2024

Sarah

Staff were lovely and overall a good spot if you are looking to stay overnight. Wasn’t sure how to access the breakfast that was available.

Leisure Self

6/10

Pleasant

13 Jun 2024

Danielle

The property was pet friendly which was an essential for us as we were travelling with our mini schnauzer. A continental breakfast was included which was a nice touch as you could help yourself to toast and cereal. The room is dated and not the cleanest and it had one of those old air cons and hat sound like a train. The bed was comfortable and sheets were clean.

Leisure Pet

6/10

Pleasant

08 May 2024

Paul

Disappointed accommodation

The room was laid out ok, bathroom was totally outdated, owner overlooked previous residents Rowell was still hanging on back of bathroom door, broken soap holder broken, sliding shower door taken away & replaced with plastic curtain, water pressure terrible

Business

10/10

Exceptional

15 Apr 2024

Ellen

This property was perfect for our stay. The staff were fantastic! The room was spotless, as was the rest of the property. Thanks so much for a great stay!

Leisure Partner

6/10

Pleasant

09 Feb 2024

Simon

The room decor was poor with whitewash painted walls - the rooms are great if you’re wanting a no frills work stay. Didn’t feel very homely.

Host was very friendly and attentive.

Good location in Toowoomba

Business_and_leisure Partner

8/10

Excellent

04 Feb 2024

Brian

Handy location, manager friendly & cooperative!

Leisure Partner

6/10

Pleasant

18 Jan 2024

Patricia

Had to go ask for room milk

Leisure Family

8/10

Excellent

17 Sep 2020

Verified traveler

Comfortable and convenient location. A bit of road noise at night. The advertised free continental breakfast was not available due to Covid restrictions but tea, coffee, milk and biscuits were provided which I didn’t understand. Toiletries were provided in wall mounted dispensers in the shower but nothing to say what was what. Found myself trying to wash with the hair conditioner- I think! Also a red or blue dot on the shower tap would help to indicate hot and cold. It was the opposite of usual and I wasted water waiting for it to warm up. The room had useful equipment for cooking/warming food which was helpful.

Self

10/10

Exceptional

10 Sep 2020

Robyn

Motel is well located , the rooms were clean and spacious. Staff were friendly and helpful. Due to Covid 19 , breakfast could not be offered as dining was closed. Would stay again.

Leisure Family

4/10

Poor

26 Aug 2020

Verified traveler

Very noisy water pipes banging in the night road-noise, roof dusty lights covered in the dust of and wall joints dirt fall in the joins, very limited coffee, sugar , milk. Advertised breakfast but no breakfast due to COVID 19 very dated hotel. take your own supplies soap tea, coffee, milk

Business_and_leisure Partner

10/10

Exceptional

17 Jul 2020

Verified traveler

Comfortable and clean, not overpriced and very polite

Friends_and_family Family

10/10

Exceptional

20 May 2020

John

Toowoomba highlights

Great spot to stay, short walks into city section.

Friends_and_family Family

10/10

Exceptional

19 May 2020

John

Great stay Toowoomba Qld.

on easy access to city main street etc

Friends_and_family Family

10/10

Exceptional

01 Mar 2020

Patsi

We go to this motel each time we stay in Toowoomba - the rooms are very comfortable and we get great service from the manager and staff.

Rooms are clean and tidy.

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Verified traveler

Nice place to stay. Very clean room and a comfortable bed. The dining options close by were an added bonus.

Business_and_leisure Self

8/10

Excellent

20 Jan 2020

Verified traveler

There was no one at reception when I presented to check in and had to use self service with a dial in to the property manager. I personally like face to face check in.

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jan 2020

Verified traveler

My granddaughter who stayed with me just loves the pool...breakfast was excellent, especially the pancakes- yummo
The manager was super helpful as was the cleaning staff.
Will be staying agsin when next in Toowoomba. Cheers and thanks

Friends_and_family Family

4/10

Poor

23 Dec 2019

Jan

Office unattended on a sunday, advertised 24/7 reception. Complimentary breakfast is only for those that don't have dietary requirements. Some dishes in the room not clean

Leisure Self

8/10

Excellent

08 Jun 2019

Verified traveler

Nice room, clean and good to have a small kitchen, great for an overnight stay

Friends_and_family Family

8/10

Excellent

22 May 2019

Stenna

Pleasant stay

Happy with our stay and they also offered a complementary breakfast. Thankyou

Partner

6/10

Pleasant

19 May 2019

Verified traveler

Room 22 upstairs was big and bed good. Unfortunately the neighbouring rooms were occupied by railway workers who sat outside their rooms drinking & smoking. Not really the place for it as it was a bit noisy. All the unit doors were swollen so had to be slammed shut. FOXTEL didn’t work either but other than that it was ok for a few nights.

Friends_and_family Partner

10/10

Exceptional

31 Oct 2018

Simon

Very handy accommodation

As always, a great place for us to stay when visiting family. Nice and quiet and terrific service. Handily located near a great little cafe precinct now.

Partner

4/10

Poor

29 Sep 2018

Verified traveler

Won‘t go again

Reception unfriendly, bathroom full of hair and urine smell from the toilet (decided not to sit), old fitout and worn down, mattress too soft and soggy. I stay in Toowoomba on a regular basis and that was the least enjoyable hotel/mitel experience so far.

10/10

Exceptional

01 Aug 2018

Peter

Pleasant place to stay, instructions for coffee machine a little vague.

8/10

Excellent

27 Feb 2018

Verified traveler

Great room for family at the last minute. Plenty of room for a quick stop over. Quick and easy check in.

8/10

Excellent

22 Jan 2018

Cindy

Nice but Tired

Friendly staff. Rooms are clean but tired.
The whole complex could do with a revamp and tidy up. Repairs need to be made. eg smoke detector have no covers on them, Toilet system broken.

A lot of cigarette butts laying around even though there were plenty of ashtrays around. Carpark and patio needed a good sweep and clean. Coffee machine broke down in morning but not fixed.

Family

10/10

Exceptional

17 Dec 2017

Patsi

We enjoyed the connection with management

Had a fabulous stay - the manager on shift was ever so helpful and we enjoyed the great interaction with him. Breakfast was a lovely bonus especially the fresh pancakes.
Very enjoyable.

8/10

Excellent

26 Nov 2017

Verified traveler

Great room we even got a up grade to a bathtub in a room,room was clean and breakfast was great kids loved the pancakes.

2/10

Poor

14 Nov 2017

Verified traveler

Concerned

Had booked 2 spa rooms drove from the goldcoast late Sunday to arrive to no spa along with a bathroom that was filthy and pubic hair everywhere
Bin hadn't even been cleaned
Don't worry about the breakfast it's a bit of toast and cereal
Spoke to manager upon checking out about the spa and the state of the room
Mentioned spa sane price as standard
That's certainly not what's advertised
With mess just said sorry and a blank stare to accompy it
Don't bother wasting your cash

10/10

Exceptional

27 Aug 2017

Verified traveler

Was well located. Good breakfast
. on a busy road but not that noisey.

8/10

Excellent

17 Jul 2017

Verified traveler

Helpful and accomodating staff in a convenient location, affordable price with great facilities and included breaky. Is my go to when needing to stay in Toowoomba!

8/10

Excellent

25 Jun 2017

Verified traveler

nice hotel, friendly staff, clean,

Great service, easy check in and out, great continental breakfast provided. Clean.

8/10

Excellent

29 May 2017

Verified traveler

Nice clean rooms. Walking distance to restaurants. Happy with stay.

6/10

Pleasant

13 May 2017

S

Convenient location

Booked online as we are not familiar with Toowoomba. Tariff within our budget and breakfast included.

10/10

Exceptional

01 Jan 2017

Danielle

Very handy location whilst visiting nearby family

Partner

4/10

Poor

04 Oct 2016

Verified traveler

Not a People Person

After reading reviews since our stay, the one that best describes this hotel is \"Faulty Towers\" but without the comedy.
The receptionist on check-in was Extremely rude. She insisted/demanded payment up front. NEVER before have we been asked to pay up front even on our travels throughout Europe and the UK. We have in the past settled our account the day before or on departure but never in full up front. The alarm bells should have been ringing.
My wife asked if we could see the room. She said \"Is that because you don't want to pay?\". This was all in front of another customer.
I went outside to check out our terms and conditions and she came outside and offered a full apology which we accepted. She had a hard day apparently.
The room was clean and reasonably acceptable.
Complimentary breakfast...well!
The only thing left in the Cornflakes container was the dregs/powder. One of the bread bins was empty. The gentleman making his own pancakes had a measly burnt offering on his plate. The cutlery was filthy.
To add insult to injury you had to clear your own table of the plates to allocated containers. BTW the pancakes on the poster outside the hotel didn't resemble what we saw....particularly the absence of fresh bananas.
After reading a lot of reviews of this hotel, she'll come back and say we were difficult customers.
It's a very common response. So I'll take no offence in advance.
Steer clear. It's not worth it!
The hospitality industry is not your calling!

8/10

Excellent

05 Aug 2016

Verified traveler

Lots of room!

We booked the large 2 bedroom apartment, and were thrilled with how much living space we had. The bedroom size is good, but average, but the kitchen/dining/living room area were really roomy Room for 6 -8 at the table. Good sized kitchen, Plenty of room in the fridge. Large couch. Not sure of the square footage, but the main room easily accommodated 3 Adults, and our extended family of 4 who popped in for tea and colouring books. The little walk out patio with another table seating 4-6 was excellent too. The extended family mentioned were next door in a queen bedroom plus living area apartment with twin beds. Their living area was considerably smaller, but still adaquete, (though not quite as clean). Breakfast was basic, but fine for our purposes. On the whole, an excellent place to stay, worked well for our family. Conveniently located.

Family

10/10

Exceptional

28 Jan 2016

Verified traveler

Excellent place to stay. Have stayed before last year and yet again was excellent.

10/10

Exceptional

15 Dec 2015

Verified traveler

We stayed there for a family wedding. Really enjoyed it! Convenient location and very comfortable.

8/10

Excellent

10 Aug 2015

Verified traveler

Lovely hotel. Would stay there again. Handy to everything.

8/10

Excellent

23 Jun 2015

Digger

RA Sigs Luncheon Sth Toowoomba bowls club

There were three couples staying at the motel that were attending the associations luncheon.
We all agreed that the motel is well worth recommending.
The rooms have been renovated with modern facilities comfortable beds, while the staff were friendly and helpful.

If there was any negativity it was (as in most motels) next doors tv being able to be heard and loud voices (for a while) personally I think the tv noise can be handled by better positioning of the set.
But all in all not bad.

Max (Digger) Revell

8/10

Excellent

30 Apr 2015

Verified traveler

Only stayed overnight, everything was clean, motel supplied toiletries, had microwave, toaster & kettle available for use, staff were helpful & friendly. Online booking & payment service was very convenient.

6/10

Pleasant

27 Dec 2014

Davyd

Cleanliness: Sheets not changed;

Partner

10/10

Exceptional

29 Oct 2014

Susan

close to everything

Partner

8/10

Excellent

21 Oct 2014

david

Facilities: Above average; Value: Average price; Service: Friendly; Cleanliness: Pleasant;

8/10

Excellent

09 Sep 2014

Josh

Facilities: Basic; Value: Affordable; Service: Friendly;

10/10

Exceptional

26 Aug 2014

John

Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;
Undercover parking out front of unit and filtered water in unit fantastic pluses

Partner

8/10

Excellent

24 Jul 2014

Adele

Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;
Dinner was lovely

10/10

Exceptional

13 May 2014

Janet

Facilities: Above average; Value: Affordable; Cleanliness: Spotless;
Even though I booked online I was surprised that I did not realise while booking that I would need to carry luggage upstairs.

8/10

Excellent

23 Apr 2014

Sue

Facilities: Typical; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant;

8/10

Excellent

15 Apr 2014

Drew

Facilities: Tired; Value: Average price; Service: Sufficient; Cleanliness: Hygienic ;

Partner

10/10