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Fiesta Inn Pachuca Gran Patio

Pachuca · Mexico

Boulevard Luis Donaldo Colosio 2009, Ex-Hacienda DView location

9.0/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Pachuca Gran Patio

Fiesta Inn continues to transform, evolve and innovate the Business Class hotel concept with the Fiesta Inn Pachuca Gran Patio. The hotel offers guests everything they need for a successful and productive stay, with modern and functional facilities, connectivity, privacy, personalized service, and a friendly, low-key atmosphere.

Fiesta Inn is more than a hotel – it's a community of people who thrive on success.The hotel is located just 10 minutes from the historic downtown district.

It offers 156 comfortable guest rooms, plus 24-hour room service, high-speed Internet access, fitness center, dry cleaning, covered parking, special needs access, and the Lounge 360°, with La Isla restaurant, B-On business lounge, self-service area and convenience shop.Please note that check-in begins at 3pm, subject to availability.

Check-out is at noon. Express check-out is recommended.

Read more about this hotelShow less

With a stay at Fiesta Inn Pachuca Gran Patio in Pachuca, you'll be within a 5-minute drive of Galerias Pachuca Mall and Hidalgo Stadium. This hotel is 2.3 mi (3.7 km) from Auditorium Gota de Plata and 2.4 mi (3.8 km) from Mundo Futbol Interactive Center.

Stay in one of 156 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests traveling with a service animal must contact the property prior to arrival.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 30 for adults and USD 22 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Galerias Pachuca Mall 1.4 km / 0.8 mi
David Ben Gurion Park 1.6 km / 1 mi
Hidalgo Stadium 1.8 km / 1.1 mi
International Soccer Hall of Fame 2.2 km / 1.3 mi
Mundo Futbol Interactive Center 2.3 km / 1.4 mi
Auditorium Gota de Plata 2.6 km / 1.6 mi
Plaza Q Mall 3.9 km / 2.4 mi
El Rehilete Museum 3.9 km / 2.4 mi
National Photography Museum 5.7 km / 3.6 mi
Hidalgo Theater 5.7 km / 3.6 mi
Cuartel De Arte Museum 5.8 km / 3.6 mi
Center of Art and Philosophy 6 km / 3.7 mi
Mineria Museum and Historical Archive 6.2 km / 3.8 mi
Salones Perla 6.2 km / 3.9 mi
Monumental Clock of Pachuca 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Year of most recent renovation: 2015
  • Total number of rooms: 156
  • Number of floors (main building): 6
  • Single rooms: 89
  • Double rooms: 60
  • Junior suites: 6
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 41 more facilities & services
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Breakfast room
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable3 photos

    Fiesta Inn Pachuca Gran Patio

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Wi-fi
    • Smoke detector
    • Satellite TV
    • Make-up mirror
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 32 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable2 photos

    Fiesta Inn Pachuca Gran Patio

    JUNIOR SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Cable TV
    • Fitness room
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 26 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable3 photos

    Fiesta Inn Pachuca Gran Patio

    Room SUPERIOR KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Shower: 1
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Fitness room
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Pachuca Gran Patio

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Pachuca Gran Patio

9.0
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
2/10
Poor
07 Jun 2026
Valentina
Lamentablemente, mi experiencia en este hotel fue muy decepcionante. La habitación no cumplía con los estándares básicos de limpieza que esperaba. Encontré varias condiciones que me hicieron sentir incómoda durante mi estancia y que no corresponden a lo que se muestra o se promete al momento de reservar.

Reporté los problemas y tomé fotografías como evidencia, pero la situación afectó significativamente mi experiencia. Cuando uno reserva un hotel espera un lugar limpio, cómodo y bien mantenido, y desafortunadamente ese no fue mi caso.

No recomendaría este hotel a otros viajeros hasta que mejoren considerablemente sus estándares de limpieza y mantenimiento.
Self
8/10
Excellent
20 Apr 2026
Fidencio
Everything was so good cleaning parking food people I’m so happy with everything
10/10
Exceptional
30 Jan 2026
Christian Emhir Hernandez
Spotless
Business Self
8/10
Excellent
23 Dec 2025
ALEJANDRO
En general, muy bien. Como sugerencia: la plancha requiere limpieza y la tabla para planchar requiere mantenimiento o sustitución.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Rene
Muy satisfecho
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Mya
Clean room, great amenities, friendly staff and close to restaurants and shopping.
Business_and_leisure Self
10/10
Exceptional
14 Sep 2025
Kevin
May clean
Business_and_leisure Self
10/10
Exceptional
02 Sep 2025
Fatima
Shops nearby
Business
8/10
Excellent
19 Aug 2025
Vianna
The staff was super friendly and incredibly accommodating. The room was nice and clean and a good size. Overall it was a good

I only have a few gripes:
-the key cards are a pain to use and will only let you off on
10/10
Exceptional
14 Jul 2025
edgar
Excellent
10/10
Exceptional
21 Jun 2025
John
Nice, modern hotel. Close to bus station. Convenient having Walmart at just a short walk…as I needed to grab a few things. I utilized the restaurant a few times but certainly some nice places nearby. Good security feature with elevator. Have to put your key in a reader to go to your floor. Downside…weird design with entrance and lobby on separate floors. Someone saw I was confused and told me where to checkin. Easy to hear noise in other rooms but with mainly families and business travelers this wasnʻt an issue upon sleeping. Would stay here again.
Leisure Self
10/10
Exceptional
02 Jun 2025
Hector
It was nice love it
10/10
Exceptional
28 May 2025
Jorge
Me dieron el cuarto hasta las 3 de la tarde y la verdad no se veía muy lleno el hotel
Business
10/10
Exceptional
12 May 2025
Juan
Location is amazing.
Leisure Family
8/10
Excellent
05 May 2025
GABRIEL
are a confortable hotel
Friends_and_family Friends
10/10
Exceptional
05 Apr 2025
David

Para terminar bien el año.

La estacia fue nuestra última visita del año. Nos gusta descansar cerca de casa y tener todos los servicios que ofrece Fiesta Inn (gimnasio, alberca, restaurante). Un buen lugar para regresar.
Partner
10/10
Exceptional
05 Apr 2025
David

Fiesta Inn de Gran Patio es excelente.

Vivimos en la ciudad de Pachuca, y siempre es nuestra primera opción para descansar cerca de casa.
Partner
10/10
Exceptional
24 Mar 2025
jose wualdo servando

de excelencia

de excelencia
Friends_and_family Family
10/10
Exceptional
10 Mar 2025
Sarah
The room and pool were beautiful. The staff were friendly and helpful.
Leisure Family
8/10
Excellent
31 Jan 2025
Arturo
Good hotel for quick trips. Parking is inside a commercial plaza so it's very safe.
Leisure Partner
10/10
Exceptional
27 Jan 2025
Erick
I like stay in this hotel.
Business Self
6/10
Pleasant
21 Jan 2025
Juan Fernando
The area around the hotel is not so good
10/10
Exceptional
25 Dec 2024
Lily
Ok
10/10
Exceptional
11 Nov 2024
leticia
The hotel was nice and great service they only had one towel for 2 persons but I nevetvadked for another
Leisure Partner
10/10
Exceptional
05 Nov 2024
Miguel
Todo muy bien
10/10
Exceptional
01 Nov 2024
Adry
Very good
10/10
Exceptional
24 Oct 2024
Carmelita
Felt really safe in the area, highly recommend it
6/10
Pleasant
15 Oct 2024
Verified traveler
A la habitación le falta mucha limpieza, los muebles, cabecera y lámparas con demasiado polvo, pareciera que llevaba mucho tiempo sin que le hicieran limpieza
Business
6/10
Pleasant
30 Sep 2024
German
Stayed in 3 different rooms. All had horrible shower heads. Really noisey AC unit. Old towels
Business Self
10/10
Exceptional
27 Aug 2024
Veronique
Great location . Very clean. I felt safe. Food was good. I plan to stay here next time I travel to Pachuca next year.
Leisure Self
10/10
Exceptional
16 Jul 2024
Oscar
Good location, good service.
Business
10/10
Exceptional
08 Jul 2024
Luis
Very grateful for the service
10/10
Exceptional
30 Jun 2024
Miguel Ángel
Good
Leisure Family
8/10
Excellent
24 May 2024
Isabel
Just a little expensive for the night
Leisure Family
8/10
Excellent
14 May 2024
Ana
Más supervisión en el servicio de Agua para el bano
10/10
Exceptional
28 Apr 2024
ALICIA
dont have time for ths
6/10
Pleasant
06 Dec 2023
Said
Todo bien, solo la comida está mala y cara
Business Partner
10/10
Exceptional
18 Aug 2023
Daniel
We used this location every time we visit Pachuca.
The staff there is top class , always trying to be aware of the customer needs.
Excellent service
Leisure Family
10/10
Exceptional
21 Jun 2023
Jorge
The hotel was amazing and shopping centers near by!!!
10/10
Exceptional
12 Jun 2023
ILIANA
Todo bien las toallas fatales deshilachadas y el tapete.
Friends_and_family Friends
10/10
Exceptional
14 May 2023
Paul
The staff was very friendly and also helpful. Would definitely stay there again.
Leisure Family
6/10
Pleasant
18 Mar 2023
Luis
I don’t like the place of the lobby
Business_and_leisure Family
10/10
Exceptional
19 Feb 2023
Reyes
Great hotel, spacious and clean room. Excellent service.
Leisure Family
10/10
Exceptional
03 Jan 2023
Daniel
*
Business_and_leisure Family_with_children
8/10
Excellent
27 Dec 2022
Xiang
nice staff
Friends_and_family Family
10/10
Exceptional
29 Aug 2022
Robert
Overall it was a awesome experience
Business Self
10/10
Exceptional
30 Jul 2022
Georgina
Everything was great!
Business Family
10/10
Exceptional
24 Jul 2022
Briana
Easy check in and out, friendly staff, clean room and bathroom
Leisure Family_with_children
10/10
Exceptional
05 Jul 2022
anezka
I had some welcome fruit. It was very nice
Leisure Self
10/10
Exceptional
06 Jun 2022
Martha
Nice place
Family
10/10
Exceptional
03 May 2022
Cynthia
It was an excellent stay and the food was excellent!
Leisure Partner
10/10
Exceptional
20 Apr 2022
Laura
El servicio excelente por parte de todos los empleados
2/10
Poor
16 Apr 2022
Jennifer
The staff did not allow us to check in when we arrived at 4pm. They were questioning our service dog even with all his papers and his medical alert cards. They took roughly 20 minutes or more to review his documents. Then asked us to come back later because they wanted to have us in a room away from others. This hotel has 2 dogs on their home page stating dog friendly and when I selected SERVICE DOG on Expedia, this hotel came up as an option. We were also threatened if he barked we would be kicked out. We were also told to take the service elevator and not the guest elevator. The hotel staff was awful and very disrespectful. The lady who cleaned our room was really wonderful and we tipped her. We had one meal there which was awful and we did not get a discount that was offered on Expedia. We also did not receive the platinum reward as they stated they didn’t know what it was. The area’s outside the hotel was full of trash and stray animals.
Business_and_leisure Pet
4/10
Poor
17 Feb 2022
Angeles
Do not recommend this Hotel if you are traveling with children. There is no fridge or microwave. I booked a JR Suite and a standard room. Disappointed. The JR Suite had a small couch enough for maybe 2 small people and a cheap table that broke as soon as I laid my purse. The room key did not work, we had to constantly go to the lobby to get new keys. The pool area was closed due to \"COVID\". We wanted a quiet space to hang out with my family without having to leave the hotel, we tried the hotel restaurant, but it was too crowed and the cafe area was uncomfortable. We had to stay in our suite. I was told there were no cribs available for my baby. The room looked clean but the floors were dirty. The food at the restaurant was OK, but expected better for the price we paid. Room service ends at 11pm and there is no ice. We had to call for ice every time. I will not book this hotel if I new this beforehand. The area is OK, there's stores and shopping nearby. If you are just looking for a clean place to sleep, there are less expensive options around.
Leisure Family_with_children
8/10
Excellent
29 Jan 2022
Gabriela
Well located near stores and restaurants.
Business_and_leisure Family
10/10
Exceptional
03 Jan 2022
Elizabeth
Very clean and comfortable
Business_and_leisure Family
6/10
Pleasant
02 Jan 2022
HAYDEE I

La alberca no está en servicio. Decepcionante

Reservé el hotel por la alberca y resulta que no estaba en funcionamiento, deberían avisarlo, más siendo que la foto principal del hotel es justo su alberca. El check in fue complicado.
Friends_and_family Family
8/10
Excellent
17 Nov 2021
Robert

Best shower ever!

The best shower I’ve ever had!
Business
8/10
Excellent
17 Sep 2021
Victor
The only thing I don’t like the parking lot
Business
10/10
Exceptional
19 Aug 2021
Verified traveler
Great staff!
Business_and_leisure Partner
10/10
Exceptional
16 Aug 2021
Verified traveler
Great Location! Plenty of shopping and restaurants options. Central to the cities main attractions. The Hotel is very clean, excellent rooms and great staff.
Leisure Family_with_children
8/10
Excellent
07 Aug 2021
Natalie
The room was nice, however it’s far from anything touristy. You’ll need to take a taxi to the centro.
Self
6/10
Pleasant
22 Jun 2021
Ana

Good but sill not perfect

Good service, great covid prevention measures, staff really friendly and polite….. excellent room service and food!
Air conditioner was not working! They offered fans but were not available and room was terrible hot… elevator was not enough 30minutes waiting on check out time and have to go down by stairs…
Friends_and_family Friends
10/10
Exceptional
14 Jun 2021
Verified traveler
good place near to everywhere.
Business Family
10/10
Exceptional
08 Feb 2021
Verified traveler
Hotel has great location with close mall and restaurants, inside it was a very comfortable room with great service and amenities.
Business Friends
10/10
Exceptional
04 Jan 2021
Verified traveler
Excellent service and attentive to customer needs!
Leisure Family
10/10
Exceptional
29 Dec 2020
Verified traveler
Everything was good but didnt received the benefits
Friends_and_family Family
10/10
Exceptional
19 Oct 2020
Jose
I have really enjoyed staying here because of safety cleanliness and overall aspect of the hotel . Everyone is very friendly and eager to make sure your stay is enjoyable . Definitely will be coming back
Business_and_leisure Family
10/10
Exceptional
05 Jan 2020
Enrique

Highly recommended!

Excellent location, amenities, and service. Will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
03 Aug 2026
Brian
La habitación estaba limpia y la cama estaba cómoda
10/10
Exceptional
02 Aug 2026
Jesús Eduardo
Buen servicio felicidades
10/10
Exceptional
02 Aug 2026
Juan Carlos
Solo no escoger el último piso ya que hay mucho ruido por las máquinas y nos costó un poco de trabajo descansar, tuvimos que cambiar de cuarto, todo lo demás muy bien.
10/10
Exceptional
27 Jul 2026
Roberto Enrique
Excelente atención y la marca cumplió como siempre, sin quejas
8/10
Excellent
27 Jul 2026
Karina
La limpieza del baño nada buena , mucho pelo tirado.
10/10
Exceptional
26 Jul 2026
Alejandra
La habitación estaba muy limpia cuando llegamos, el personal de todas las áreas muy amable y el estacionamiento de la plaza incluido. Excelente
6/10
Pleasant
15 Jul 2026
Rossana
Paredes de tabla roca, habitación incomoda, los cuartos no están equipados con secadora de pelo. Cuarto pequeño. Blancos deshilachados.
6/10
Pleasant
13 Jul 2026
Marco Antonio
Los baños no tenían agua y sucios en el restaurante . El cuarto no estaba mal. Se dio informe de los hechos no pudieron arreglarlo
10/10
Exceptional
12 Jul 2026
Daniela Carolina
La habitación muy cómoda con todo lo necesario para tu estancia, bien ubicada
Business
10/10
Exceptional
11 Jul 2026
William
Ok
6/10
Pleasant
01 Jul 2026
Francisco
Gracias a que la página que muestran del hotel en expedía está desactualizada no pudimos ir al buffet ya que en la página dice que es de 6am a 10am. Cuando hacemos el check out a las 12 nos damos cuenta que hay gente sirviéndose del buffet y le preguntamos al que cobra en la caja del restaurant y nos dice que el buffet es de 6 a 12 del día. Así que no confíen en la información que muestra expedía y este hotel en la app de expedía.
Family
10/10
Exceptional
01 Jul 2026
Abiud
Siempre es una buena experiencia
Family_with_children
8/10
Excellent
20 Jun 2026
CARLOS
Toallas y sábanas rotas.
Pedí toallas extra y todas llegaron rotas.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Ramón Enrique
Habitación limpia,personal atento
Self
10/10
Exceptional
09 Jun 2026
VICTOR
Todo bien solo había gente extrajera que hacían mucho ruido en la madrugada
Self
10/10
Exceptional
06 Jun 2026
Francisco
Atención personal de recepción
Excelente y amables
8/10
Excellent
01 Jun 2026
Paulina
Personal sumamente amable, la habitación limpia. Estacionamiento fácil y cómodo. Gracias
Family_with_children
10/10
Exceptional
15 May 2026
Diego
Todo muy limpio
Friends
10/10
Exceptional
15 May 2026
Ramon
muy bien en general
10/10
Exceptional
08 May 2026
Elisa
Padrísimo
Partner
6/10
Pleasant
03 May 2026
Monica
Funcional
Family_with_children
10/10
Exceptional
03 May 2026
Jaques Mariano
Todo excelente
Partner
10/10
Exceptional
28 Apr 2026
Ana Sofia
El check in es rápido y la atencion muy buena
Family
8/10
Excellent
27 Apr 2026
SERGIO
Habitación Limpia el personal muy amable
Self
2/10
Poor
26 Apr 2026
Eugenio
Fatal
Self
10/10
Exceptional
26 Apr 2026
Carlos Eduardo
Excelente
10/10
Exceptional
26 Apr 2026
Aldo
No aceptan mascotas es lo único malo
Family
10/10
Exceptional
22 Apr 2026
Rafael
Un hotel bonito, con las comodidades básicas que se requieren.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Misael
Todo bien
8/10
Excellent
19 Apr 2026
GUILLERMO VARGAS
Buen trato del Personal de recepción, solamente un poco más de rapidez cuando se solicita una plancha u otra toalla en la habitación.
8/10
Excellent
18 Apr 2026
J
Ubicacion
Pet

Location & surroundings

Fiesta Inn Pachuca Gran Patio
Boulevard Luis Donaldo Colosio 2009, Ex-Hacienda D, Pachuca, Mexico

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Fiesta Inn Pachuca Gran Patio

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