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Hotel Casino Grand Va A Dorada

Pachuca · Mexico

Av Ferrocarril Central 121View location

8.6/10Excellent675 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.2/108.2
Condition8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Casino Grand Va A Dorada

Relax and unwind with body treatments and facials. After enjoying recreational amenities such as a sportsbook, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite from the grocery/convenience store serving guests of Hotel Casino Grand Vía Dorada. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pachuca? This hotel has 1227 square feet (114 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 89 air-conditioned rooms featuring Smart televisions.

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When you stay at Hotel Casino Grand Vía Dorada in Pachuca, you'll be on the boardwalk/promenade, just steps from Mundo Futbol Interactive Center and 10 minutes by foot from Galerias Pachuca Mall.

This casino hotel is 1.6 mi (2.5 km) from El Rehilete Museum and 2 mi (3.2 km) from Hidalgo Stadium. Make yourself at home in one of the 85 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pachuca?

This hotel has 1227 square feet (114 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:30 AM
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available VIP Access Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 76489438
  • Optional fees
    • Pet fee: MXN 400 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

David Ben Gurion Park 0.1 km / 0.1 mi
International Soccer Hall of Fame 0.2 km / 0.2 mi
Mundo Futbol Interactive Center 0.2 km / 0.2 mi
Auditorium Gota de Plata 0.4 km / 0.2 mi
Galerias Pachuca Mall 0.8 km / 0.5 mi
El Rehilete Museum 2.6 km / 1.6 mi
Hidalgo Stadium 2.7 km / 1.7 mi
Hidalgo Theater 6.3 km / 3.9 mi
Plaza Q Mall 6.3 km / 3.9 mi
National Photography Museum 6.5 km / 4 mi
Center of Art and Philosophy 6.6 km / 4.1 mi
Cuartel De Arte Museum 6.6 km / 4.1 mi
Mineria Museum and Historical Archive 6.9 km / 4.3 mi
Monumental Clock of Pachuca 7.1 km / 4.4 mi
Independence Square 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Lift access
  • Shop
  • Banquet hall
  • Conference room
  • Meeting room
Show 5 more facilities & services
  • Business centre
  • Casino
  • TV lounge
  • Hairdressing salon
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Casino Grand Va A Dorada

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Casino Grand Va A Dorada

8.6
Excellent
675 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Maria
Clean room, comfortable beds and pillows, delicious breakfast!!!
10/10
Exceptional
10 Jul 2026
Luis
Good
Partner
2/10
Poor
02 Jul 2026
Martin
Noise
Bed
Tv
Terrible
Business
10/10
Exceptional
08 Jun 2026
RAFAEL
I will definitely stay in this hotel next time I’m around this area.
Family
6/10
Pleasant
02 Jun 2026
Eduardo
Nos pusieron en una habitacion junto a a un salon y haciendo ruido desdé las 7 am, no tenía maquina de hielo, no habia room service disponible tardamos 40 min en que nos respondieran. Y tampoco se nos ofrecio el desayuno , ni horario ni que lo teniamos incluido.
Business
10/10
Exceptional
22 May 2026
Taimarys
Everything
2/10
Poor
12 May 2026
Jose
I had a double room and hotel made me pay an additional $200 for my additional companion even though the room is a double, the A/C doesn’t work properly, the WiFi goes out every day, the tv connection goes out every 5 minutes, and got questioned multiple times at breakfast if I was a guest and what room was mine when nobody else got questioned, this wouldn’t happen at the holiday inn which is where I’ll be staying at next time and regret not staying their like usual.
Family
10/10
Exceptional
03 May 2026
antonio
Yes
10/10
Exceptional
18 Apr 2026
Silvestre
Nice and clean
Friends
10/10
Exceptional
17 Apr 2026
Marlen
Clean, very friendly staff, delicious breakfast, excellent area, shopping mall. Perfect location
8/10
Excellent
06 Apr 2026
JAIME
el staff, apático, el servicio del restaurante bastante malo. La comida bien pero llego fria.
Family
10/10
Exceptional
27 Mar 2026
Eduardo
MUY BUENO
Friends_and_family Friends
10/10
Exceptional
14 Mar 2026
Margarita
I loved everything abou it!! The breakfast and meal were delicious!
Partner
10/10
Exceptional
13 Feb 2026
MARIA
El Staff completo es muy amable y atento. Las Habitaciones son de Lujo, así como el Hotel; todo muy limpio. Cuenta con Casino, que es muy variado y con lindas maquinas. También tiene Tiendas. Lo recomiendo muchísimo.
Leisure Friends
4/10
Poor
21 Jan 2026
Tania
I booked two rooms for me and my family, for a whole week. Our experience was not great. The room offered a shuttle bus from and to the airport, but when trying to get it to be dropped off at the airport the front desk said it was not applicable since we didn’t book it directly with them. Second, there was no refrigerator, no Ice machine or disposable cups. Third, since there is also a Casino in the first floor anyone can walk in, the area where the guests stay had no security door. I noticed they have tenants that live there and they did have a security door. Fourth, food service is very slowwww. Fifth, the shower bathroom faucet was very old and it splattered everywhere when in use. Sixth, TV was not just a turn on and off bottom, you had to press various buttons in order to get in use and if by any chance you pressed on the wrong button it disconfigued the whole TV. For the price me and my family paid this hotel was not worth it.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Minh Kien
Probably the best hotel in Pachuca at the time of this review. Good price, food and entertainment.
Leisure Family
10/10
Exceptional
04 Jan 2026
MANUEL
Amazing!!
8/10
Excellent
02 Jan 2026
araceli
Staff
Buen servicio,camas de hotel muy duras para mi gusto,pero estuvimos muy agusto,adentro hay tiendas ,casino y restaurantes ,pareciera q habrá mucho ruido pero no,está super tranquilo y buena vibra.
Leisure Family
6/10
Pleasant
31 Dec 2025
Enrique Isaac Dávila
The room was a bit messy when we arrived and we arrived super late.
The shower needs some maintenance as water does everywhere but your body.
The restaurant only has one waiter and service is deficient.
Leisure Partner
8/10
Excellent
28 Dec 2025
Martin
👍
6/10
Pleasant
27 Dec 2025
Martin
No amenities
Business Self
10/10
Exceptional
24 Dec 2025
Jose Dario
Definitely enjoyed staying here. Room are clean and the food service is top notch.
Business_and_leisure Family
10/10
Exceptional
13 Dec 2025
Michelle
Excelente lugar
Business Self
10/10
Exceptional
05 Nov 2025
Gabriel
Good
Friends_and_family Friends
6/10
Pleasant
30 Oct 2025
Graciela
The food had no flavor.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Adrian
Breakfast was amazing, staff at the restaurant are amazing. The beds are extra firm (not my favorite) everything else was good.
Business_and_leisure Partner
10/10
Exceptional
31 Aug 2025
Ludwig Animas
Location is good, parking is available and rooms are clean and new
Leisure Family
10/10
Exceptional
26 Aug 2025
MANUEL
Maravilloso!!! Lo recomiendo 100%
Leisure Family
10/10
Exceptional
09 Aug 2025
Taimarys
Me encantó este hotel, lo recomiendo mucho, tiene el centro comercial cerca y es muy conveniente.
Business_and_leisure Partner
10/10
Exceptional
31 Jul 2025
Raúl
Good
Leisure Family
10/10
Exceptional
03 Jul 2025
Sheri
Every clean and
10/10
Exceptional
11 Jun 2025
Juan Gabriel
Good
10/10
Exceptional
06 Jun 2025
gildardo
The only thing I don’t like about this was the cleaning personal don’t call at the door before entering my wife was completely mude and they open the door without asking
Leisure Family
10/10
Exceptional
18 May 2025
Ervin
100 % recomendado
Family
10/10
Exceptional
17 Apr 2025
john
Great place
Family
10/10
Exceptional
15 Apr 2025
Ines
Love it
Leisure Family
8/10
Excellent
11 Apr 2025
TULA
:)
10/10
Exceptional
02 Feb 2025
arturo
Excellent service
And the staff very kind
Leisure
6/10
Pleasant
09 Dec 2024
Brenda
They put me in a room that Was With a lots of noise, After Six Hours, they change my Room and I cannot walk too much, so I was a little bit annoying
2/10
Poor
19 Sep 2024
Patricia
Do not stay here. WARNING
Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out.
Expedia gave me a small credit because the hotel did not offered anything.
It is very loud at nights.
Leisure Family
6/10
Pleasant
15 Sep 2024
Victor
grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.
8/10
Excellent
14 Jul 2024
Mayela
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
Business
10/10
Exceptional
03 May 2024
Manuel
One of the latest casino and hotel in the area. With a great Steak house and
10/10
Exceptional
03 Apr 2024
Laura
comfortable, clean, friendly staff, great breakfast.!
10/10
Exceptional
16 Mar 2024
Nadia
Great option, definitely will be back!
Leisure Family
4/10
Poor
11 Feb 2024
José
The shower sets are loose and the toilet seat was dirty.
Business Self
6/10
Pleasant
25 Dec 2023
Ricardo

No muy bueno el confort

En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura
Friends_and_family Family
10/10
Exceptional
11 Sep 2023
Mara
Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service
Leisure Family
10/10
Exceptional
22 Aug 2023
Mara
The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!
Leisure Family
10/10
Exceptional
02 Aug 2023
Veronica
Un hotel muy sencillo pero muy cómodo, con lo indispensable
Leisure Family
2/10
Poor
11 Jun 2023
Rolando
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Leisure Family
8/10
Excellent
19 Sep 2022
Jorge
Las habitaciones son un poco pequeñas y el centro comercial que está debajo del hotel está prácticamente vacío, pero en general, el
Hotel cumple con lo necesario para una estancia
Leisure Friends
6/10
Pleasant
29 May 2022
Kelly
Is clean the rooms so small
There is no view The window does it open
Leisure Family
2/10
Poor
05 Aug 2026
sergio
De los peores Hoteles en que me he quedado, muy mala atención, el aire acondicionado de la habitación no funcionaba, no tiene servicio a cuartos, no te dan la clave del Wi Fi. Terrible el servicio. Tuve problemas con la facturacion
10/10
Exceptional
04 Aug 2026
Julia
Habitación amplia y cómoda, muy cerca de un gran centro comercial. Personal muy atento y buen desayuno incluido.
10/10
Exceptional
28 Jul 2026
Juan Francisco
Un lugar placentero, limpio y cómodo.
10/10
Exceptional
27 Jul 2026
Ventura
Excelente lugar. Muy bonito
10/10
Exceptional
24 Jul 2026
MINERVA
El personal super atento, si la habitación no es de tu agrado te apoyan y resuelven el problema, desayuno buffete dantastico y el estacionamiento cubierto y de autoservicio.
8/10
Excellent
22 Jul 2026
Edna Martha
Es la tercera vez que me hospedo en este hotel y tienen un problema en cuanto al olor del drenaje en el baño el cual no han podido solucionar
10/10
Exceptional
19 Jul 2026
Monica
Muy bien todo, habitación y servicio
Lo que no me gustó
Mucho fue el deaayuno
8/10
Excellent
18 Jul 2026
Cecilia
Sucio el piso, los pies negros
Family
10/10
Exceptional
18 Jul 2026
Margarita
Excelente servicio
Pet
10/10
Exceptional
17 Jul 2026
CLAUDIA
Todo
10/10
Exceptional
12 Jul 2026
Rene
Muy acogedor y tranquilo
Family_with_children
6/10
Pleasant
10 Jul 2026
Ángel Antonio Trejo
Mi habitación tenía muchos desperfectos, el agua de la regadera no duraba caliente y la televisión no servía bien
Family_with_children
10/10
Exceptional
08 Jul 2026
Alfredo
Solo falla un poco el internet, de ahí en fuera todo super bien
Self
10/10
Exceptional
07 Jul 2026
Javier
ok
Business
10/10
Exceptional
03 Jul 2026
cesar alejandro
Excelentes sus instalaciones
Family_with_children
2/10
Poor
30 Jun 2026
Pal
Está limpia y las recepcionistas son muy amables
Family_with_children
10/10
Exceptional
22 Jun 2026
Kevin
Excelente hotel!
Self
10/10
Exceptional
19 Jun 2026
ISABEL
El hotel es tipo ejecutivo pero está muy limpio, el personal muy amable y el desayuno incluido bueno.
El único detalle si eres sensible al ruido es que el hotel está dentro de una plaza y hay una maquina o algo que está prendido las 24 horas y hace un ligero sonido, como si uno tuviera prendido el aire acondicionado toda la noche mas o menos. A mi en lo personal no me incomodó pero igual siempre pueden llevar unos tapones para el ruido.
Todo lo demás muy bien!
Friends_and_family Family
8/10
Excellent
15 Jun 2026
ANGEL ENRIQUE
El colchón nada comodo
Family
10/10
Exceptional
08 Jun 2026
Kandy
Excelente servicio, la habitación cómoda
Partner
8/10
Excellent
05 Jun 2026
David
Me encantó qué tienen dos elevadores separados, pero no qué había mucha gente en la propiedad esa fecha
Self
10/10
Exceptional
02 Jun 2026
Karla
Me encanta que el hotel esta en muy buenas condiciones, limpieza sobre todo y su ubicación es excelente
Business
10/10
Exceptional
01 Jun 2026
Ivonne
Todo muy bien !!! Gracias
Partner
10/10
Exceptional
01 Jun 2026
Gustavo
Ideal para una estancia para conocer el lugar, tener actividades fuera y tener un punto de llegada. Instalaciones cómodas.
10/10
Exceptional
24 May 2026
Adan
Muy limpio todo
10/10
Exceptional
18 May 2026
Gilberto
Hotel cómodo, la habitación bien, limpia y cómoda; solo el desayuno buffet está muy sencillo y le falta un poco de variedad, las frutas ya se veían algo pasadas,
Friends_and_family Family
10/10
Exceptional
18 May 2026
Victor Hugo
Excelente Hotel para pendientes en la zona dorada de Pachuca
Partner
10/10
Exceptional
14 May 2026
CLAUDIA
Todo me gusto
Self
8/10
Excellent
10 May 2026
Nancy
El papel de baño es muy corriente. Hace falta amenidades. No habia Ej kleenex, gorra de baño Limpiador zapatos. Tollas. Etc. Habia mucho ruido como de una bomba de agua toda la noche eso no dejo dormir en hab 209
Partner
10/10
Exceptional
09 May 2026
Karla
El hotel es bonito, tuvimos una estancia agradable
El desayuno esta bien
No para exigentes !
Se descansa bien
El personal muy amable
Partner
10/10
Exceptional
01 May 2026
Luis Miguel
Todo muy bien
Family_with_children
10/10
Exceptional
01 May 2026
Maricarmen
Es muy céntrico el lugar
Family_with_children
2/10
Poor
29 Apr 2026
Odisa García
La verdad está bonito, pero el servicio de limpieza es muy grosero y en el desayuno a las 10 am ya no había ciertos platillos
Deberían de tener contemplados cuantos huéspedes tienen, para evitar estos sucesos
También ellos no dan un servicio bien, pero para cobrar cualquier toalla sucia o algo parecido si
Family_with_children
10/10
Exceptional
28 Apr 2026
Ana
Tuvimos problema con la televisión
8/10
Excellent
27 Apr 2026
Bianca Cristal
El personal muy amable y dispuestos a solucionar.
Partner
10/10
Exceptional
27 Apr 2026
Carlos
Excelente hotel, agradable y comodo
Partner
10/10
Exceptional
20 Apr 2026
Mauricio
Excelentes instalaciones y muy buen servicio.
Self
10/10
Exceptional
15 Apr 2026
Raquel
No estaba muy bueno pero no es mala opción, había un Oxxo en planta baja
Partner
8/10
Excellent
14 Apr 2026
J Bulmaro
Las cobijas estaban manchadas de una sustancia blanquecina. ¿Cree pudo haber sido engrudo? Yo no lo creo.
4/10
Poor
13 Apr 2026
Gino
Habitación no contaba con servicio de Jabón de manos, ni shampo.
Habitación no tenía teléfono para preguntar este tema.
Nos dieron una habitación a un lado de un cuarto de máquinas y no dejó dormir hasta las 12 am que la apagaron.
Habitación doble para 4 personas y solo tenía 2 toallas.
Nos llevaron una cafetera sin tasas, siendo imposible prepararlo.
Friends_and_family Family
8/10
Excellent
12 Apr 2026
Hansel
El personal muy amable, fui con mascota y me prestaron cama par ella. Lo que podría mejorar es el desayuno por ejemplo falta para el
Pan francés miel o lechera o algo para acompañar.
En general buen hospedaje
Partner
8/10
Excellent
09 Apr 2026
Infor
Jugo de bote mejorar
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
GUSTAVO
Hotel nuevo
10/10
Exceptional
08 Apr 2026
juan
ESTUBO BIEN LA ESTACI SOLO EN RESTAURANT MUY CARO LOS REFRESCOS
Family_with_children
10/10
Exceptional
07 Apr 2026
Eder Omar
Todo excelente, el hotel muy bonito. Lo único que cambiaría, si estuviera en mí, sería las almohadas de las recámaras.
Family_with_children
8/10
Excellent
03 Apr 2026
LIDIA REBECA
La cama no era tamaño Queen, como la reservé, la habitación es muy pequeña. Todo lo demás muy bien. Personal muy amable y las instalaciones comunes del hotel son muy buenas.
Family_with_children
10/10
Exceptional
03 Apr 2026
Bertha
Excelente

Location & surroundings

Hotel Casino Grand Va A Dorada
Av Ferrocarril Central 121, Pachuca, Mexico

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Hotel Casino Grand Va A Dorada

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