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Best Western Plus Santa Cecilia Pachuca

Pachuca · Mexico

Boulevard Rio De Las Avenidas 813View location

9.4/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.0/109.0
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Santa Cecilia Pachuca

Discover the brand-new Best Western Plus Santa Cecilia Pachuca for your next trip to Pachuca. Located in the heart of the city's commercial and financial district, this hotel offers 101 luxurious rooms ideal for both business and leisure travelers.

Enjoy standard and double rooms with queen or king-size beds, in-room safes, mini-fridges, individual Wi-Fi access points, and TVs with 100+ HD channels. Free local and long-distance calls are also included.

For a truly indulgent experience, choose one of our Junior, Master, or Presidential Suites, featuring motorized bathtubs, living rooms with sofa beds, two flat-screen televisions, and double closets. As a guest, you'll also enjoy complimentary access to our heated pool, gym, and business/meeting center.

Read more about this hotelShow less

With a stay at Best Western Plus Santa Cecilia Pachuca in Pachuca (Las Palmitas), you'll be within a 5-minute drive of Hidalgo Theater and National Photography Museum. This hotel is 1.4 mi (2.2 km) from Cuartel De Arte Museum and 1.5 mi (2.4 km) from Center of Art and Philosophy.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 215 per person
    • Airport shuttle fee: MXN 2000 per person (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hidalgo Stadium 2 km / 1.3 mi
Hidalgo Theater 2.1 km / 1.3 mi
Center of Art and Philosophy 2.2 km / 1.4 mi
Cuartel De Arte Museum 2.3 km / 1.4 mi
National Photography Museum 2.3 km / 1.4 mi
Salones Perla 2.7 km / 1.7 mi
Mineria Museum and Historical Archive 2.8 km / 1.7 mi
Monumental Clock of Pachuca 2.9 km / 1.8 mi
Independence Square 2.9 km / 1.8 mi
Galerias Pachuca Mall 3.3 km / 2.1 mi
David Ben Gurion Park 3.8 km / 2.4 mi
International Soccer Hall of Fame 4.3 km / 2.7 mi
Mundo Futbol Interactive Center 4.4 km / 2.7 mi
Plaza Universidad Shopping Center 4.4 km / 2.7 mi
Plaza Q Mall 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • Number of floors (main building): 5
  • Suites: 10
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
Show 28 more facilities & services
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • TV lounge
  • Green Key (FEE)
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 25 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable21 photos

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Cable TV
    • Radio
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE NON SMOKINGSUITE • EXECUTIVE NON SMOKINGSUI.EJ-NM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SUITE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable22 photos

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE KING BED NON SMOKING

    Room photos

    22 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Radio

    Facilities with extra charge

    • Minibar
    • Safe
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable19 photos

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE KING SIZE BED

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Ironing set
    • Minibar
    • Radio
    • Hairdryer
    • Desk
    • Safe
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CONNECTING ROOMDOUBLE • CONNECTING ROOMDBL.CM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 BedroomQUA.NM-10
    QUADRUPLE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Minibar
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    Double or Twin CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 25 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable24 photos

    Best Western Plus Santa Cecilia Pachuca

    SUITE KING BED NON SMOKING

    Room photos

    24 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Living room: 1
    • Safe
    • Minibar
    • Radio
    • Hairdryer
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Wi-fi

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 29 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable16 photos

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Hairdryer
    • Radio
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-3
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Santa Cecilia Pachuca

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-5
    SUITE NON SMOKINGPhoto unavailable7 photos

    Best Western Plus Santa Cecilia Pachuca

    SUITE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²QUA.2Q-1
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable20 photos

    Best Western Plus Santa Cecilia Pachuca

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Room amenities

    • Wake-up service
    • Alarm clock
    • Desk
    • Radio
    • Minibar
    • Cable TV
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Santa Cecilia Pachuca

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Santa Cecilia Pachuca

9.4
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
TERESA
Service excellent.
Shower dangerous. Very slippery floor, not good drainage, no security bars to hold o. To. My husband slipped and fell
Partner
10/10
Exceptional
11 Jul 2026
Francisco
Agradable estancia
Partner
10/10
Exceptional
20 Apr 2026
Irvin
Hotel was in a good location, was able to walk around the near stores and it felt safe. Hotel itself was very clean. The staff was very helpful they specifically helped me with getting a taxi to pick me up. The room itself was very clean and AC worked fine. TV was easy to use.
Family_with_children
10/10
Exceptional
05 Mar 2026
Thomas Paul
Modern and good looking, location good
Partner
10/10
Exceptional
25 Jan 2026
GERARD
Very Clean room, excellent service.
Leisure Self
10/10
Exceptional
01 Jan 2026
Minh Kien
Clean room
10/10
Exceptional
08 Sep 2025
MARTIN
Property was much nicer than what I expect of a Best Western. Staff was very friendly and helpful with any requests. Area around the hotel is not pedestrian friendly, streets are very dark at night.
Leisure Partner
10/10
Exceptional
13 Aug 2025
Alfonso
Excelente 👌 lo recomiendo para todos!
Leisure Partner
10/10
Exceptional
22 Jul 2025
Carmen
Clean, good food, good service
Leisure Family
10/10
Exceptional
16 Jul 2025
Alma
Everything was excelent clean and nice. The pool was very nice and the music
Leisure Family
10/10
Exceptional
15 Jul 2025
Carmen
Great hotel, good service
Leisure Family
10/10
Exceptional
14 Jul 2025
Alan
Todo limpio y en orden. El servicio fue eficiente.
Leisure Self
6/10
Pleasant
20 Apr 2025
Carlos Alberto
Water in bath was not enough to take a shower during 3 days
Leisure
10/10
Exceptional
07 Apr 2025
Alejandro
Nice
Leisure Family_with_children
10/10
Exceptional
09 Mar 2025
Alfredo
Only one restaurant and very expensive
Leisure Partner
10/10
Exceptional
17 Dec 2024
Sof
I liked everything about this, especially free parking
Leisure Partner
6/10
Pleasant
06 Oct 2024
Loren
Overall, it was a good stay. When I got to my hotel, I did find the bathroom to be dirty.
Leisure Partner
6/10
Pleasant
14 Sep 2024
Beatriz
Over all it was ok but not what expected, the pipes seem to be rusted as the water was just rust color. The bed sheets are so tin and dingy, didn’t even look clean the same with the towels, old drywall not and very rough on the skin. I wouldn’t recommend and not planing to come back to this hotel. The stuff is great, too bad they have too little to work with.
Leisure Self
10/10
Exceptional
05 Sep 2024
Juan
Its a small property but its very clean, great food options, and friendly staff. Its walking distance to several shopping and sport facilities. Im a frequent customer here.
Leisure Family
10/10
Exceptional
01 Aug 2024
Flor
I loved how clean and quiet this hotel is.
Business Family
10/10
Exceptional
29 Jun 2024
Lorenzo
Great everything. I cannot ask for anything better than this hotel room.
Leisure Family_with_children
6/10
Pleasant
17 Apr 2024
Daniela
The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.
Leisure Family_with_children
10/10
Exceptional
24 Jan 2024
Cynthia
A one night get away was nice meeting with my sister in law and brother. The food was excellent.
Leisure Family
10/10
Exceptional
24 Jan 2024
Cynthia
The staff is very friendly and excellent service. The restaurant food is excellent and the waiters provide excellent quality service.
Leisure Pet
10/10
Exceptional
13 Jan 2024
Daniel
Very convenient, close to main roads, the staff here goes way beyond, excellent service, super fast and always trying to help
Leisure Family
10/10
Exceptional
11 Jan 2024
Daniel
this is a great place to stay in Pachuca, what makes this place excellent is the staff/service , always the extra mile!!!!! and the place is in excellent conditions.
Leisure Family_with_children
10/10
Exceptional
09 Oct 2023
peter
Very clean, comfortable, and safe. Not a lot of places to walk to but the hotel itself is great.
Business Family
10/10
Exceptional
23 Sep 2023
Nancy

Just perfect

This was my first time staying at this location, exceeded my expectations.. from service, appearance, room and food. This will definitely be my go to spot on my future visits.
Self
8/10
Excellent
01 Sep 2023
Miguel
Reliable
Business_and_leisure
10/10
Exceptional
27 Aug 2023
Christian
Very nice hotel. We stayed for one night. No complaints. Restaurant’s prices were very reasonable.
Friends_and_family Family
10/10
Exceptional
04 Aug 2023
Julia
Very clean and comfortable. I stayed there 3 seperate times on my trip to Mexico and every single time the room was clean. Was nice to have a soft bed and hot water for those nights. Staff was also very nice and and professional.
Leisure Family_with_children
10/10
Exceptional
01 Aug 2023
Susana
Clean and nice. Restaurant was delicious
Leisure Family_with_children
10/10
Exceptional
13 Jun 2023
Evelyn
Excellent hotel. I enjoyed everything, the pool, spa, the Garden Cafe, music, etc. I really enjoyed the hotel. Georgious!!!!
8/10
Excellent
31 Mar 2023
Beatriz
The place is good but they only put two towels on of the is very old they never give the instructions how get in we need to carry our things for the parking lot tho the lobby
Leisure Family
10/10
Exceptional
21 Mar 2023
Jorge

Great place to stay in Pachuca

It was a good stay, very clean and well maintained
Friends_and_family Family
10/10
Exceptional
27 Jan 2023
Miguel
Very Clean and nice Hotel , restaurant service was slow
Business Family_with_children
10/10
Exceptional
10 Jan 2023
Andreas
I was pleasantly surprised at what a nice hotel this is, considering that Pachuca is not as big of an attraction as Mexico City or other coastal places. The hotel was new and comfortable and spotless. The service was friendly and helpful. We would definitely stay again.
Leisure Family
10/10
Exceptional
26 Dec 2022
LUIS
Thanks
Leisure Family
10/10
Exceptional
06 Nov 2022
Jessie
El mejor hotel de Pachuca
Leisure Family_with_children
10/10
Exceptional
05 Nov 2022
Omar
Very clean and safe for family and it’s close to center of town
Leisure Partner
8/10
Excellent
03 Nov 2022
Isabel
The hotel is very nice, the staff very friendly. The room spacious and comfortable.
Business Self
10/10
Exceptional
31 Oct 2022
Marcia
excellent service
Leisure Family
10/10
Exceptional
06 Oct 2022
Dalinda
The food at the restaurant is really good, the bed and pillows are so confortable, excellent location close to everything
Leisure Partner
10/10
Exceptional
29 Sep 2022
Darshana
I have stayed at this hotel twice now and it is always very well maintained.

My only issue is that I had do not disturb but I was still disturbed via a knock and phone call about cleaning my room. It was only a problem because I was working from the room and taking meetings. Otherwise it was a very good stay!
Business_and_leisure Partner
10/10
Exceptional
18 Sep 2022
Libni
The place was nice, very friendly staff, very modern rooms, I would definitely come back.
Friends_and_family Family
10/10
Exceptional
18 May 2022
Sheri
Will differently stay again!
Leisure Partner
10/10
Exceptional
12 May 2022
Jeremy
This was a very nice hotel in the middle of Pachuca that didn’t feel like it was in the middle of the city. Great staff and service, the restaurant in the lobby was wonderful! I would absolutely stay again.
Leisure Family_with_children
10/10
Exceptional
09 Apr 2022
Flavia Micaela
I choose right, one of the best hotel I been. Very clean lobby, pool area, restrooms. Everything in general is very nice. Excellent hotel excellent location
Leisure Partner
10/10
Exceptional
21 Mar 2022
Verified traveler

Great Hotel

Great Hotel, lobby restaurant very nice and good food, lost my ipad, got returned right away
Friends_and_family Family
8/10
Excellent
07 Jan 2022
Mauro
Property is clean and staff is nice and close to a park for exercising in the morning and a small restaurant for breakfast.
Leisure Partner
8/10
Excellent
16 Dec 2021
Eric
The front desk staff are wonderful, pleasant people who are eager to help with whatever need you have.
The rooms are spacious and comfortable. I've spent four weeks in this hotel and always felt like the space was exactly what I needed.
Business_and_leisure Self
10/10
Exceptional
20 Nov 2021
MAGDALENA
Clean and modern room.
Leisure Family
8/10
Excellent
09 Nov 2021
Ernesto
The rooms were super clean.

Didn't like that the pool/jacuzzi was not heated as mentioned.
Leisure Family_with_children
8/10
Excellent
30 Jul 2021
Verified traveler

Not good for people booking online.

The hotel is one of the nicest in Pachuca. I have stayed several times and rooms are nice and clean. However, they do not give a good service to people that book online through sites such as Hotels.com. The hotel was almost empty because of the pandemic crisis and they still sent me to the last room in the first floor, which for some reason is smaller than all other rooms with limited space between the king size bed and the TV Console in front. I have seen other rooms when I have arrived without booking and they are certainly spacious, I am a Gold member of hotels.com and I receive privileges in other hotels. In this place, I complained about the situation and the answer was: Next time just book directly.
Partner
8/10
Excellent
17 May 2021
Verified traveler
We ordered room service twice and the food was fabulous! So rare for a hotel!
Leisure Family
10/10
Exceptional
26 Nov 2020
Brian

Map navigation didn’t work!

Nice one night stay. Spacious rooms and hallways (widest I’ve ever seen). Accommodating staff. Underground parking. Only negative was inability to navigate to hotel via Apple Maps or Google maps from hotels.com link. It kept taking me to a location several blocks away... I had to call hotel for directions!
Friends_and_family Friends
10/10
Exceptional
22 Nov 2020
Juan
Muy cómodo y limpio. Con excelente instalaciones.
Leisure Self
10/10
Exceptional
28 Sep 2020
Gonzalo

a gem

Best customer customer service
Business
10/10
Exceptional
25 Dec 2019
Verified traveler
A great service! Everybody are so nice with us! Really a nice experience
Friends_and_family Family_with_children
10/10
Exceptional
18 Sep 2019
francisco
Muy agradable, personal muy atento y servicial, habitaciones confortables
Family
10/10
Exceptional
14 Sep 2019
Verified traveler
The restaurant is so delicious, but the cakes are wow!! The only thing i didnt like but it isnt a big deal is the doors make a lot of noise.
Business Self
10/10
Exceptional
28 Aug 2019
Gerardo

Convenient

Very good place to stay.
Family
10/10
Exceptional
30 Jul 2019
Verified traveler
Best Western was an excellent hotel. The beds were VERY comfortable. The room was clean and modern. It was very quiet and we slept well. The restaurant was also excellent for breakfast. The only negative was the temperature of the pool and hot tub. The hot tub was about as warm as a swimming pool normally is, maybe 85F. The swimming pool was extremely cold, Im not sure if it was heated at all, but it didn't feel like it. Overall the hotel is excellent, but if you are planning on swimming, like we were, you may need a wetsuit.
Friends_and_family Family_with_children
10/10
Exceptional
19 Jul 2019
Marco

Excelente

Family vacation
Family
10/10
Exceptional
09 Jul 2019
Verified traveler
Todo perfecto muy limpio el personal muy atentos amables
Friends_and_family Family
8/10
Excellent
04 Jul 2019
Verified traveler
The restaurant was very good and fair priced. The pool was freezing cold and the hot tub was only turned on after you entered and the staff saw you in there.
Leisure Family
8/10
Excellent
09 May 2019
Verified traveler
The staff was ok but when I request extra towel and sheets change I have to ask 2 times to be done.
Friends_and_family Family
10/10
Exceptional
22 Jan 2019
Mark

Perfect

Everything was great beds were very comfortable and service was awesome
Family
10/10
Exceptional
15 Jan 2019
Verified traveler
very nice hotel! great location! clean and comfortable. great price!
10/10
Exceptional
30 Jul 2018
Verified traveler
Nice hotel. Staff very friendly and spoke English well. The restaurant and room service had good food. Overall the service was excellent.
10/10
Exceptional
13 Jun 2018
Eliud
It was an excellent service, people very friendly and nice, the hotel was clean and confortable, the food at the restaurant delicious
10/10
Exceptional
11 Jul 2026
Adriana hurtado
Excelente servicio el lugar muy cuidado. Yel personal muy amable.
Family
10/10
Exceptional
04 Jul 2026
Carlos
Las habitaciones están limpias con camas cómodas
Family
10/10
Exceptional
01 Jul 2026
María Isabel
Es un excelente hotel, siempre muy limpio y el personal muy amable. Muy contentos con la estancia.
Partner
10/10
Exceptional
29 Jun 2026
Omar
Todo excelente!!!! Recomendable
Partner
10/10
Exceptional
24 Jun 2026
Hermilo
Excelente todo al 1000%
Family
10/10
Exceptional
21 Jun 2026
José
Desde que llegamos nos atendieron muy bien, tienen muy buen servicio en el valet parking y las instalaciones muy limpias y amplias. Lo recomiendo.
Partner
10/10
Exceptional
17 Jun 2026
Eric
very good by the price.
Partner
10/10
Exceptional
01 Jun 2026
Luis
Ok
Partner
8/10
Excellent
31 May 2026
Sachi
Todo súper bien!! El hotel muy limpio y bonito y la gente q nos recibió muy atenta…. Pero el restaurante deja mucho que desear encuanto a alimentos (Buffete) y servicio… dos meseros muy atentos pero el que nos cobró poco cordial.
A pesar de ser Buffete, nos gustaría q estuvieran más atentos los meseros a los comensales.
Partner
10/10
Exceptional
26 May 2026
JORGE WELSH
Bueno en general, aunque estaría bien que pusieran más personal en restaurante y bar
Partner
10/10
Exceptional
21 May 2026
Luis Roberto
Todo bien. Estacionamiento techado subterráneo
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Andrés
El hotel fue muy adecuado para nosotros. Quedamos muy agradecidos con la atención.
10/10
Exceptional
18 May 2026
LETICIA
Les hace falta renovar sus blacos porque ya están muy usados.

Y en el restauranre no es muy buena la comida. Recomiendo desayunar fuera.
Family
10/10
Exceptional
18 May 2026
Nidia Anayeli
Todo con respecto al hotel excelente. El desayuno, puede mejorar, esperaba
10/10
Exceptional
17 May 2026
Jorge
Bien
Self
10/10
Exceptional
03 May 2026
HUMBERTO
Habitación limpia y amplia. Personal del hotel muy amable y servicial.
Family
10/10
Exceptional
03 May 2026
carlos
Excelente, gracias
Family
10/10
Exceptional
03 May 2026
ERICA
TODO ESTUVO EXCELENTE. UN HOTEL SUPER RECOMENDADO. UBICACION EXCELENTE. INSTALACIONES MUY BONITAS Y MUY LIMPIO. PERSONAL SUPER ATENTOS.

SOLO HUBO UN DETALLE Y NO LO QUEREMOS DEJAR PASAR PARA QUE MEJOREN ESA PARTE. EL SERVICIO DE LA CAFETERIA POR LA NOCHE (10 PM) NO ES TAN BUENO. TUVIMOS OPORTUNIDAD DE ESCOGER OTRO LUGAR PARA CENAR ANTES DE LLEGAR AL HOTEL, PERO DECIDIMOS HACERLO EN LA CAFETERIA DEL HOTEL. EL PERSONAL QUE ATENDIA LA CAFETERIA ESTABA TODO ESTRESADO. ESCUCHAMOS -LITERAL- GRITOS QUE VENIAN DE LA COCINA Y DESPUESITO NOS TOCÓ VER COMO UNA DE LAS ENCARGADAS LE GRITABA (AFUERA DE LA COCINA, AREA DE COMENSALES) A SU COMPAÑERA PORQUE DEMORÓ MUCHO, NO SABEMOS SI EN PREPARAR O LLEVAR ALIMENTO A OTROS COMENSALES. ESTABAMOS DE ESPECTADORES PORQUE DESPUES DE 15 MINUTOS SENTADOS NI SIQUIERA NOS HABIAN LLEVADO EL MENÚ. SE VIO SUPER MAL LA ACTITUD DE ESA PERSONA, PUES ESTABA HISTÉRICA. NOS PUDIMOS DAR CUENTA QUE LOS COMENSALES SE FUERON POR LO MISMO QUE LES TARDARON DEMASIADO EN LLEVAR SUS ALIMENTOS Y PUDIMOS VER QUE SE FUERON A QUEJAR A RECEPCIÓN.
NOSOTROS NOS TUVIMOS QUE SALIR TAMBIÉN Y NADIE SE DIO CUENTA. FUIMOS INGORADOS LITERALMENTE. NOS QUEDAMOS SIN CENAR.

OJALÁ MEJOREN EL SERVICIO DE CAFETERIA NOCTURNO.

LAMENTABLEMENTE UN DETALLE DE ESTOS, CONVIERTE UN MOMENTO INCÓMODO PARA LOS HUESPEDES.

Friends_and_family Family
10/10
Exceptional
01 May 2026
Jesus Aaron
Todo muy bien
Family
4/10
Poor
20 Apr 2026
Ernesto
Empleados de lobby tienen poca atencion a detalles y una clara actitud de frialdad hacia los huespedes, obligan a hacer varias visitas a su escritorio en asuntos simples y se reúsan a hacer consultas simples como saber a que hora limpiaran una habitación. En general, el lobby es la parte mas débil del hotel y el servicio es comparable a un hotel de dos estrellas.
Friends_and_family Family
8/10
Excellent
16 Apr 2026
Sergio Dussan
El hotel en general está bien. El restaurante tiene muchas areas de oportunidad.
Estando en la alberca pedimos 4 vlamatos con cerveza y tardaron más de 30 minutos en llevárnoslos.
El desayuno buffet muy escueto, casi ya no había fruta, pedí que la rellenaran y no la rellenaron, los alimentos están \"x\". Se me hizo muy caro para lo que es el buffet.
Quería pedir a la carta pero me dijeron que iba a tardar como 40 minutos en salor mi desayuno.
Business
10/10
Exceptional
12 Apr 2026
victor
dejligt stort værelse
Partner
10/10
Exceptional
11 Apr 2026
Juan
Cumple con lo que promete
10/10
Exceptional
10 Apr 2026
Rosa Maria
Ricos los alimentos
10/10
Exceptional
05 Apr 2026
Rosa Maria
Habitación limpia, regadera necesita mantenimiento
Pet
10/10
Exceptional
04 Apr 2026
Jorge
Todo muy bien
10/10
Exceptional
31 Mar 2026
María Isabel
Todo de calidad, la atención excelente y limpieza en todas sus áreas 10/10
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Alfonso
Muy recomendable !!!
10/10
Exceptional
30 Mar 2026
Adrián
Todo bien, sólidamente que nosotros no somos fans de las alfombras eso era muy 90’s y hacen ver el hotel anticuado y puede ser menos higiénico. Todo lo demás muy bien
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Location & surroundings

Best Western Plus Santa Cecilia Pachuca
Boulevard Rio De Las Avenidas 813, Pachuca De Soto, Mexico

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Best Western Plus Santa Cecilia Pachuca

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