Royal Tulip Gunung Geulis Resort & Golf

Indonesia , Bogor
PUNCAK BOGOR, Jl. Pasir Angin Ciawi Bogor
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43 reviews shown

8/10

Excellent

18 Feb 2026

Grace

The view overlooking the mountains was breathtaking. Breakfast and dinner was good. Room was pretty descent. The bathroom was not very clean. There was an unpleasant smell in the bathroom and the sink was clogged.

10/10

Exceptional

17 Mar 2022

Ryo

Good facility

Business_and_leisure Self

6/10

Pleasant

29 Oct 2021

elfa

Nice hotel not very nice service.

The hotel is very nice but not well maintained.
The food is very bad everything taste salty.
I think they should really improve their food quality considering how isolated their location is. The people working at the hotel rarely smile. At breakfast especially the servers looked irritated and not very polite. Breakfast situation was very messy. The towels are so dirty i wished I brought my own..

Friends_and_family Family

6/10

Pleasant

19 Apr 2021

Verified traveler

Decent hotel, not the best experience

We stayed at the hotel for 2 nights (Friday - Sunday). Overall, it was a decent stay. The hotel itself looked very modern, and the room that we stayed in was located on the highest floor (6th floor), overseeing the mountains.

The service was wonderful. Everyone was very kind, and seemed professionally trained. We ate in the hotel for our 2 nights there, and food was decent, with price like what you would expect in a luxury hotel.

The parking was horrible. When we were on location, there was a sign for basement parking, but we were asked to park outside. The parking space was really bad, with holes as big as cars, and water puddles lasting few days after rain (at least it seemed that way). The road to the hotel was also terrible. Probably its because of constructions going on around the area, but we came home with our car really dirty.

Tranquility and serenity are words I wouldn't use to describe the hotel experience. The room was not sound proof, and maybe because of the mountains, the echoes of trucks/large transportations passing by early in the morning woke us up constantly. Then there are footsteps in the hallway that we can hear whenever children run by our room.

Another thing was the balcony. Although very spacious, could use better care. There were animals' feces on the sofa, and spider webs all around the ceiling.

Overall, its a decent hotel for families. Better care of the hotel would definitely improve our experience.

Partner

6/10

Pleasant

05 Dec 2020

Verified traveler

kompare harga dan fasilitas selama menginap

jika di kompare harga dan fasilitas yang didapatkan selama menginap, dapat saya simpulkan harga yang cukup mahal

Friends_and_family Family

10/10

Exceptional

13 Nov 2020

Verified traveler

Good hotel

It was amazing hotel but the floor need to be polish more, too sticky

Partner

8/10

Excellent

01 Nov 2019

Verified traveler

Good resort and hotel

The resort is amazing with a lot of activities for young and old. However surrounding area is quite difficult to explore. It will only be good if you are not intending to go out of the resort to explore the surrounding area.

Partner

4/10

Poor

21 May 2019

Ewan

For Chinese Families Only

Not at all the peaceful getaway I expected - packed to capacity with noisy Chinese and their screaming children, music blaring out at all hours of the day, terrible food and really quite run down for such an expensive room rate.

Partner

8/10

Excellent

07 Apr 2019

Sofiar

Nice view hotel

I stayed for 2 night. Hotel is very nice. A lot of facilty, such as 3 outdoor pool, playground, tiny gym, outbound games, and also hotel has a nice view.
But, room is not sound proof good enough. We can hear people chit chat, laugh, from inside bed room. It's annoying Me.
Breakfast is not as I expected. For 5 star hotel, breakfast is not good enough.
Overall, hotel is good, but need improvement.

Family

6/10

Pleasant

11 Mar 2019

Verified traveler

A Decent 5-Star Hotel

Positive:
- The staff is very friendly.
- The facilities are good for family guests
Negative:
- The hotel does not maintain its condition: the floors and walls are not cleaned
- The wall are not soundproof

Friends

8/10

Excellent

11 Jan 2019

Verified traveler

Perfect for a weekend getaway

It was a perfect weekend getaway. The room condition and the breakfast restaurant are more like 4-star rather than 5, but the gorgeous mountain view and the wonderful green surrounding the hotel really make up for the lack of details. The pool area is also very nice but the water was too murky. Other than that I was very satisfied for the price I paid. The staff were very kind and it only took me 50 mins to get back to Jakarta on a Sunday afternoon. Highly recommend for a short getaway from the hustle and bustle of Jakarta.

Family

10/10

Exceptional

29 Oct 2018

HYUN KEE

Food, Atmosphere, Staff, Service, everything was good except there were some guests making a lot of noise even at night.

Family

10/10

Exceptional

26 Aug 2018

Verified traveler

nice secluded peoperty. room facing mountain view.

10/10

Exceptional

18 Apr 2018

david

the hotel in a good shape and condition, the view is amazing if you choose the right time and spot. In overall it's worth to stay in this hotel. If i might want to give some advise it's only that the land area supposed to be wider, but i think it will be impossible since the surrounding area is already occupied.

Family

4/10

Poor

10 Apr 2018

Verified traveler

Overall service quality is bad

Family

6/10

Pleasant

05 Apr 2018

Verified traveler

Good facilities but need improvements in service

Check-in process was super slow, the room was only ready at 4pm when the official check-in was at 3pm. The reception told me they could not guarantee my executive deluxe room will have mountain view, although the website stated that this room type comes with mountain view (and that was the reason of me choosing this room). Upon check-in, we found the bedsheet with a big patch of blood stain covered under the comforter. The housekeeping changed a new sheet for us, although they only managed to get a clean sheet the third time because the first two sheets were tainted too. Breakfast spread was under expectations considering it is a 5-star resort.

Other than that, the hotel has a lot of activities and facilities for both adults and children. The zen deck provides a great view of the mountainous area.

Partner

8/10

Excellent

20 Nov 2017

abdullah

Good

Family

6/10

Pleasant

17 Oct 2017

Natalia Yunita

Not a 5 star standard

It was far from what we expect from a 5 star hotel...

- Location was in the middle of nowhere
- No option on pillow softness
- Bathroom always damp...I think the water from next room bathroom seeps into the wall because the bathroom wall sweats, also the shower drainage system has design issue thus the shower floor always filled water puddle
- One of the towel smells of cigarette smokes

On the bright side..
+ The service staff always try to help...they even helped us carry our baby stroller down the stairs to the restaurant because the elevator access is closed due to a wedding.
+ Pools were great

Family

8/10

Excellent

28 Jan 2017

Rinto

Overall bery nice

What a nice hotel.. but need to decrease the price..

Family

6/10

Pleasant

16 Jan 2026

Hama

施設はまあまあ、スタッフも笑顔で良いが、食事のレベルが低すぎる。夕食は洋食レストランで取りましたが、ステーキを頼んだら、なぜかオリーブオイルに浸かった、油ギトギトのシロモノが出てきて、オリーブオイルに、肉のアクが出てきて、それが肉にこびりつき、気持ちが悪くなりました。朝食バイキングも、食べたいと思える料理が無く、食べても不味く、安い食材を適当に料理した、という感じ。とにかく経費を安くしたいというホテルの運営方針が顕著に表れた様な気がしました。

Leisure Family

8/10

Excellent

30 Aug 2024

raiho

아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음

Friends_and_family Family

10/10

Exceptional

04 Feb 2024

Petrus

Wonderful stay in Royal Tulip Gunung Geulis Bogor

We had a wonderful stay at the Royal Tulip on Guelis mountain near Bogor. The sight of the environment is fantastic. Staff was wonderful, more than professional. Really kind people glad to be of help. Especially Pak Rian of reception was extraordinary by organising personnel to sing Happy Birthday to my daughter, the special gifts, and enquiring afterwards how we liked it. Really good

6/10

Pleasant

02 Feb 2024

raiho

괜찮은 숙소

그런데 기본적으로 음식이 맛있어야 함. 호텔에서 이것 저것 먹어 보았으나 맛 없었음

Friends_and_family Family

10/10

Exceptional

23 Jan 2023

Verified traveler

만족합니다. 수영장의 버블을 애가 아주 좋아했습니다.

Friends_and_family Family

6/10

Pleasant

04 May 2022

Verified traveler

二度と利用したくない。

見た目は綺麗だが、設備のメンテナンスが行き届いておらず、洗面台下からの水漏れやお湯が出ないなどのトラブルが相次いだ。
お湯が出ない事についてはホテル側からの説明が二転三転し、振り回されてしまった。チェックアウト時に別途事情の説明メールを送ってくれる、という事になったがその後なんの連絡もない。二度と利用したくない。

Friends_and_family Family

10/10

Exceptional

31 Jan 2021

Motoyasu

スタッフの対応が良かったです。
清潔感があり、バーの雰囲気も落ち着いていて良かったです。
また宿泊したいと思います。

Leisure

10/10

Exceptional

25 Dec 2019

Shigeru

気軽は週末旅行にベストな場所です。ゴルフ場が隣接しついることもgood!

Friends_and_family Family

10/10

Exceptional

22 Apr 2019

Djim

Great hotel for family

Great hotel for family holiday, big swimming pool and kid playground. Wide variety breakfast selection.Near from Puncak main road.

Family

10/10

Exceptional

03 Apr 2019

Verified traveler

Perbaiki system quotation Hotel.com untuk hotel ini sewaktu dibooking, seperti: kita tulis 3Dewasa +1Anak dalam 1Kamar Double/Twin langsung tertulis 4Hotel Breakfast > kenyataannya hanya dapat 2Hotel Breakfast yang memberikan kesan membohongin langganan, seharusnya tertulis 2Breakfast atau Breakfast >>> ini yang membuat kami Marah, padahal mau berlibur dengan senang2 dengan keluarga kami

Family

4/10

Poor

10 Mar 2019

チェックインの時間を過ぎているのにも関わらず、準備が出来ていないとのことで待たされた。

Leisure Family_with_children

8/10

Excellent

09 Mar 2019

Verified traveler

Everything looks perfect inside the hotel but there was no clear direction through the hotel and unfortunately google map directed us to the small street, it was deadlock.

Leisure Family_with_children

6/10

Pleasant

25 Feb 2019

hsinchieh

還可以的飯店

客房清潔度不夠,浴室都有水垢,房家地板也不是很乾淨,枕頭上有死的昆蟲,房間設備不像4星級的,周圍環境是不錯,早餐蠻豐富的,一般該有的都有,餐廳的pizza 蠻好吃的

Family

10/10

Exceptional

15 Jan 2019

Sangjin

Royal Tulip 가족여행

가족 여행에 좋은 장소입니다.

Family

4/10

Poor

05 Jan 2019

Verified traveler

nice hotel, but lack of management solution
the check in and check out did not get managed into one line, such as we are queuing in banks (so first come first serve is achieved)

10/10

Exceptional

21 Nov 2018

Marquise

Very nice hotel just over 1 hour from Jakarta, but you have to go through quite a small road for about 10 to 15 minutes, don't let the road scares you, it'll get wider close to the hotel. Btw, if your google maps direct you through Bogor exit, ignore it, just take the Ciawi exit.
The hotel and its surrounding are the most beautiful in Bogor-Puncak area. Bedroom quite nice and they don't go cheaply on the power outlet. Wifi a bit on an off, maybe because our room is at the end of the building.
At check in, quite breezy, we're allocated to the room facing the bar, a bit noisy so I asked for a room facing the mountains, easily approved and granted, which got a really nice view and fresh air.
Breakfast quite nice, wide spread of choice although not the best 5* hotel breakfast, R hotel Rancamaya, Intercontinental Bandung got the better breakfast in comparison.
They have 3 swimming pools, 1 of it allocated for adult only, very wise, especially for people who want to enjoy a nice long swim. The children pool is heated.

Staffs very nice, food delicious, but they need to work on the coffee, it's really bad for the price we've paid.

Family

10/10

Exceptional

13 Nov 2018

Myoung jun

전반적으로 만족. 호텔 내 식당 두 곳 인데 둘다 평귬 이하

Family

8/10

Excellent

21 Oct 2018

Verified traveler

한번쯤 가볼만해요.

직원들은 친절했고 객실상태도 나쁘지는 않았습니다. 수영장에 작은 슬라이드가 있고 작은 놀이터가있어 아이가 재밌게 즐겼지만 물이 깨끗해보이지는 않더군요. 주변에 아무것도없고 편의점같은것도 없어서 그점은 살짝 불편했습니다.

Family

10/10

Exceptional

19 Jul 2018

MUTEB

يستحق التجربة

فندق مكانه مميز ومستواه راقي

Partner

6/10

Pleasant

20 Mar 2018

marianne

Goed hotel bij bogor

Prachtige ligging met golf course
Heerlijk zwembad ook voor kleine kinderen
Speeltoestellen voor kinderen aanwezig

2/10

Poor

27 Dec 2017

Verified traveler

호텔닷컴에서 본 방의 컨디션과 실제 받은 방의 컨디션이 달랐습니다.
호텔측에 항의 하였지만 호텔닷컴의 오류라면서 호텔과 에이전트간의 미스커뮤니케이션을 왜 고객에서 전가하는지 이해를 못하겠습니다. 끝까지 항의 했지만 크리스마스라 빈방이 없다고 어쩔수 없다고만 할뿐 어떠한 보상조치도 이루어지지 않았네요.. 호구가 된 느낌..

Family

8/10

Excellent

25 Dec 2017

お好み焼き

山に囲まれたリラックスできるホテル

涼しく、風もあって山に囲まれてリラックスできた。朝食のビュッフェも美味しかった。外にも中にも子供用プレイランドがあり子供用プールもあって子供にとっても大満足でした。

10/10

Exceptional

07 Jan 2017

Verified traveler

쾌적하고 편안한 호텔