Name: Onomo Hotel Dar es Salaam
Address: Ghana Avenue, Dar Es Salaam, 10183, TZ

10/10

Exceptional

05 Jul 2026

Geraldine

We had a great stay for 1 night

Family

6/10

Pleasant

26 Jun 2026

Bob and Jeanne

Bed was very hard. No blanket provided if you got cold, and one outlet offered to charge devices in the whole room!

Disappointed for the price.

Family

10/10

Exceptional

05 Jun 2026

JERMAINE

Booked this room for two twin bed mixed group. Bathroom area is divided by frosted glass so it does not leave privacy for mixed group. Would not recommend for mixed group. Other than that hotel was good. Breakfast was at an additional fee, did not purchase.

Family

2/10

Poor

26 May 2026

Marisa

Rain shower didn’t work, changed me rooms and rain shower still didn’t work, same with safe. No receipt given on checkout because receptionist didn’t know how it worked, no help with bags either when checking in or changing rooms. Chased after me to take back pool towel because apparently can’t take to beach. No offer of compensation. Have online check-in where can add pickup and they never showed and said at arrival had to arrange differently. Don’t have something if you don’t use it. When I complained to reception, they laughed and didn’t offer anything as a resolution. 0 stars, AVOID AT ALL COSTS

Self

10/10

Exceptional

14 Apr 2026

Geoffrey

Nice

10/10

Exceptional

31 Jan 2026

Stephanie

Nice facilities, clean room, very helpful staff

Business

10/10

Exceptional

18 Jan 2026

Leon Hubert Iyakare

Very nice place, close to everything. Great people working there..

Leisure Self

10/10

Exceptional

14 Jan 2026

Dr Tony

This is an excellent hotel in every way. Its is a good city location. ALL the staff are very professional and friendly and help you with every need that you have. The rooms are very spacious, spotless and have every creature comfort like air con, tv, very good shower and a comfy bed. The lounge and terrace areas are fabulous and great for relaxing or working. The pool is very refreshing. The food and beverages are excellent and well priced. Generally is wonderful value for money and I will go back there every time. Thank you

Business Self

2/10

Poor

25 Dec 2025

Vrbo

They had glass on the floor in their hallway. While trying to get ice a piece of the glass went into my foot. Not only did I have to go to the hospital but they refused to pay for the medical bill. The receptionist was hitting on my girlfriend. The swimming pool is incredibly small. Does not look like the pool advertised. It is very shallow and would be good for kids but not for adults

Partner

10/10

Exceptional

22 Dec 2025

Jagannathan

Centrally located hotel near favorite restaurants & temples.

10/10

Exceptional

10 Dec 2025

Jayesh

Lovely staff and helpfull
Room was great
Service was great just need morechoices on breakfast

Just

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Shekmuon

Good

8/10

Excellent

20 Sep 2025

Adrian Dominic

Situated nicely around the main city center
Hotel staff was brilliant but some improvements needed. Safe in room was not working, cleaning staff takes away towels without replacing them and air conditioning in the gym wasn’t working one morning

Self

10/10

Exceptional

11 Sep 2025

John

Friendly staff and clean hotel. Highly recommend it.

Self

10/10

Exceptional

09 Sep 2025

Julius

It was a nice stay

Business_and_leisure

6/10

Pleasant

09 Sep 2025

Siddiq H

The hotel has a nice location, is clean, and quiet. However, check-in was slow, and our extension request was mishandled—despite being promised two extra days, we were informed the next morning that no rooms were available.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Shekmuon

Ok

10/10

Exceptional

27 Aug 2025

Konan Romaric

Perfect

Business Self

8/10

Excellent

05 Aug 2025

Dianne

Central location, but quiet

In centre of town, short walk to waterfront. Very quiet with basicano traffic noise. Has nice deck/pool area for quiet drink and relax. Food at restaurant was good with variety of dishes.

Issue checking in as they had no record from Hotels.com (booking had been made and paid for 9 months prior) took time but eventually was sorted.

Partner

10/10

Exceptional

04 Aug 2025

Nailah

Great stay and staff was very attentive. I would stay here again.

Leisure Friends

2/10

Poor

23 Jun 2025

Imran

Terrible check in, outdated

6/10

Pleasant

29 Jan 2025

Tri

There was no hot water in the mornings.

10/10

Exceptional

10 Dec 2024

Sandeep

Excellent place

Excellent location

Business

10/10

Exceptional

21 Oct 2024

Mukesh

The hotel is in a convenient location, with friendly & helpful staff. The rooms are clean & comfortable.

Business Partner

2/10

Poor

10 Oct 2024

NICK

Only ok. Not top oine

10/10

Exceptional

05 Sep 2024

Monica

Nice modern property with friendly/helpful staff. Highly recommended.

Leisure Family

6/10

Pleasant

07 Aug 2024

Bruno

The worse internet I ever encountered in any hotel or country I visited in Africa.
If you are looking for a place to stay and disconnect from the rest of the world this is the right place for you.
Connection keeps lagging every 23-30 seconds.

Business

4/10

Poor

29 Jun 2024

Aakif

I was given a room below the gym which was terrible as there was banging noise from 6am onwards. Also the hotel didn’t have hot water which is sun optimal for a business hotel. Substandard hotel, do not stay.

Business Self

6/10

Pleasant

10 Aug 2023

Gordon

Unfortunately the showers never had hot water. Staff were not good at communication. Breakfast was less than adequate, but location was great. Hotel needs upgrading

Business Self

10/10

Exceptional

22 Nov 2020

John

Convenient location in the city. Staff very friendly and helpful at all times. Good practice of protocol re: COVID-19 restrictions. Highly accommodating to needs of hotel guests.

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

karim

all very good!

everything went very good. clean and safe hotel.
Very friendly staff.

Friends_and_family Family

8/10

Excellent

22 Dec 2019

Verified traveler

Downtown comfort

This hotel staff here are very proud of their hotel (now the Onomo brand) and were responsive to our queries which were very few. It is conveniently located in downtown, close to many banks and other major institutions allowing for easy movement. Excellent Gym; Pool is small but clean. Our only issue was the internet per device which frustrated us from time to time as we logged in after a long drive from Nairobi unaware of the rules, which was frustrating. Good breakfast spread. Comfortable rooms and bathrooms. Good value for money.

Business

8/10

Excellent

16 Nov 2019

Amy E

Staff was friendly and very helpful. Hotel was very clean and restaurant was good. Gym was well equipped for a hotel gym and clean. Good value for the price. Would stay here again.

Partner

10/10

Exceptional

06 Nov 2019

Huba

Best staff ever!

I had a great stay at the Ramada Encore. The staff are absolutely fantastic! Friendly and helpful.

Business

10/10

Exceptional

31 Oct 2019

Lian

Great city centre hotel

Great modern new hotel. Staff are super friendly and the food in the sky bar was the best in Dar Es Salaam. Staff go out of their way to make you feel welcomed. Pool on the 6th floor is also a great welcome from the heat. Ferry is also a 5 min ride. Great location

Business

4/10

Poor

12 Oct 2019

Verified traveler

AC is disabled once the key is removed
Buffet very limited for both breakfast and lunch

Business Self

10/10

Exceptional

08 Oct 2019

Justice

I can’t work on future booking

Business Family

10/10

Exceptional

13 Sep 2019

ahmed

The hotel is new and well located in a good aerea the service was perfect the room was very clean i want to recommend for it.

8/10

Excellent

08 Sep 2019

Martin

Really nice hotel except..........

The service in the restaurant really is the only thing that let's this hotel down. I twice went there and sat outside with clients and each time staff walked past inside and looked through the window but just ignored us. After 20 minutes I had to get up to get service. The 2nd time i was there on my own sitting in the shade. It took so long the sun moved round to the table. As I got up to move they finally asked if I wanted anything by which time I had had enough. This is not an isolated incident. I have stayed there many times and it is only the service from the restaurant that let's it down. The bell boys are great and so helpful Reception staff and housekeeping good. Nice rooms. good location. The food and beverage manager really needs to get his act together

Business

10/10

Exceptional

26 Aug 2019

Verified traveler

The Ramada Encore was my first point of contact when arriving in Dar Es Salaam. The staff was outstanding. Everyone was friendly, welcoming, extraordinarily helpful and went out of their way to ensure my comfort.
I will always return to Ramada Encore when in Dar and give them my highest recommendation!

Business_and_leisure Friends

6/10

Pleasant

07 Aug 2019

MAURICIO

Good to sleep and eat but not much else.

Shower drain smelled fouled. Gym equipment malfunctioning. Food and bed were amazing.

Partner

10/10

Exceptional

02 Aug 2019

AH

Modern, clean and comfortable hotel. excellent service. great food.

Business Family_with_children

6/10

Pleasant

30 Jul 2019

Serge Guy

The coming best deal in town

Good hotel.
Let down by some of the staff.
Will recommend it though as it was a good surprise.
They are striving for the best..

2/10

Poor

29 Jul 2019

Verified traveler

Extremely disappointed with the level of unprofessional ism and rudeness of the incociderate managers at this hotel. They should be fired and replaced by more professional and compassionate managers.

10/10

Exceptional

20 Jul 2019

Dwanita

The staff was extremely friendly and accommodating and the food is AMAZING!!! The concierge Osman arranged a day trip to Zanzibar for me with transportation to and from as well as a tour guide once I arrived in Zanzibar. He was extremely helpful. The only recommendation I have is to freshen the air in the hallways of the floors with either better ventilation or air freshener in the vents or carpet.

4/10

Poor

20 Jul 2019

GaneshMoorthy

Poor service

When I ordered a snack for in-room dining, the staff was not aware about the menu and the pricing, in fact I would have been over charged. Fortunately, I did not order much food items.
I met a couple of my friends from India on 15th night at dinner, they have ordered food which took more than an hour though these items were readily available at the buffet counters. But when served it was not what they had ordered.
Also I could see a family group which was having dinner (for their wedding anniversary) verbally complaining about the service to the manager. They expressed their dissatisfaction on the service.

4/10

Poor

14 May 2019

Verified traveler

Hotel is nice, but services are horrible. Reception lacks of hospitality, making you not want to come back again, even though the room is clean and modern. Had some hot water issues in the room; but because of the attitudes of the receptionist (including the manager), did not even bother. This shows why service matters. I will not book this hotel again.

8/10

Excellent

27 Apr 2019

Verified traveler

The wifi was spotty and wifi calling was a challenge. However I would stay here again.

Leisure Partner

6/10

Pleasant

07 Apr 2019

Jack

Same old, same old......

A good property but very small rooms. The service is appalling in a word......my steak inedible - went to the rooftop restaurant and ordered a seafood platter but eventually gave up and went to bed as it took so long it was just annoying.....
I will return but armed with a list of restaurants to eat at locally.....staff that stood out for GREAT service were Ruhia at reception, and Amani and Omary - the rest of the staff I interacted with were surly and far more interested in their smartphones than the customers, felt as if the customers were a nuisance.....the manager that I spoke with upon departure was very pleasant and promised to \"look into my comments\"
Lastly the pool was unusable, see picture....

10/10

Exceptional

26 Feb 2019

Verified traveler

Good proximity to various places like indian restaurants, malls, markets etc.
Very cooperating staff. Indian breakfast @buffet.

Business Self

10/10

Exceptional

23 Feb 2019

Verified traveler

Location, location, location...The rooms are clean, modern and comfortable. Throughout the hotel there's AC so it's pleasant to be anywhere...

Business Self

8/10

Excellent

15 Dec 2018

A

Nice hotel if you need to stay in the city for an affordable price

8/10

Excellent

29 Nov 2018

guy

great stay- clean room - good food - no frills no fuss

6/10

Pleasant

29 Sep 2018

Caro

Central location in Dar es Salaam. Basic hotel amenities. Suitable for short stay. Check-out took over 20 mins. Give yourself plenty of time!

10/10

Exceptional

21 Sep 2018

Jackie

Loved the rooftop bar, beautiful view of the city and harbor.

10/10

Exceptional

17 Sep 2018

Anatolii

Great hotel

I am very satisfied. Great place and excellent service.

8/10

Excellent

09 Sep 2018

Martin

Mostly good

I've stayed here almost since they opened and one consistent thing is the awful service in the 6th floor restaurant and bar. The restaurant and bar were not very busy at all. After eventually getting a menu i ordered a tuna sandwich. 45 minutes later i had to ask for it. When it came i asked for the bill. After another 25 minutes i just got up and informed reception that i am going to my room. Nothing has changed over the years. The rest of the hotel is fine. The bell boys at the front door are excellent. Especially Righteous. The food and beverage manager needs to address the training of the service staff

8/10

Excellent

23 Aug 2018

Verified traveler

Good location, good service, clean hotel and great value.

4/10

Poor

16 Aug 2018

KA CHUN

We have booked a twin room. But at the end they can only offer us a double room. They don’t provide any solution to solve this embrassing situation.

Friends

8/10

Excellent

07 Aug 2018

Joanna

Great for work trip!

Perfect for business stay. Everything you can expect from a ramada encore. shower was lovely.

4/10

Poor

05 Jun 2018

N.G

The place is lovely.Wonderful ambience. Friendly customer care. LOUSY HOUSEKEEPING! Stayed 3 nights and they recycled the SHEETS. They did not put new sheets or even replenish toiletries. After complaing to the manager the complaint was not even followed up. I'm even doubting I got new sheets to begin with!!!!!

10/10

Exceptional

17 May 2018

feraz

Best hotel to stay at

I really enjoyed my stay recommended to all book with confidence new refurbished hotel

8/10

Excellent

29 Apr 2018

Abdurrahman

perfect hotel

It was perfect better than 5 star seacliff!

4/10

Poor

05 Apr 2018

Verified traveler

Not again

I won't be staying here again.

Family

8/10

Excellent

26 Feb 2018

Heloise

Great stay, will return!

Well located for a business meeting nearby, really lovely clean and safe hotel.

8/10

Excellent

07 Jan 2018

Jack

Good hotel in central location

We enjoyed our two day stay here, good roof top bar, restaurant, helping staff, a travel desk would be useful

8/10

Excellent

27 Dec 2017

Verified traveler

Nice hotel in downtown Dar.

Nice hotel with great view of the Indian ocean, over the golf course in down town Dar. Walk to Dar museum, conference center, harbor, shopping. Very accomodating with shuttle bus to airport, 45 mins away, depending on traffic.

8/10

Excellent

11 Dec 2017

Priyank

Excellent Business Hotel in the heart of Town

A very good hotel with a great location, right in the middle of Dar Es Salaam. Ideally for short stays for Business or Transit. Good Polite Staff and Nice Restaurant.

8/10

Excellent

28 Oct 2017

Nancy

Good hotel in center of town close to everything.

Partner

6/10

Pleasant

02 Oct 2017

Mohamed

Perfect location, but pool isn’t working

Pool wasn’t working

2/10

Poor

29 Sep 2017

Michael

Fire in Room Next Door - Hotel Response Pathetic

There was a fire in the room next to mine on the 7th floor. I stepped out to see staff standing around in the hall. Then I smelled burning and saw smoke. One staff ran past me - did not even look at me. By now my room was filling with smoke. I travel light so took my bag and briefcase and headed for the stairs. No one said anything to me. I got through the door to the stairs and dropped some things. While picking them up a man in a suit came through the door, walked past to look out the window and said to himself, \"I think it will be alright.\" No information, no guidance, no assistance. I asked him if this was how his hotel managed crises. His reply? \"I'm the financial controller.\" So not his area, not his problem. I got to the lobby on 6. Behind me a voice said 'did you come from 7?’ It was a woman from the back office. I was struggling with my things and asked her if she could help me with my briefcase so I could set up in the breakfast room - about 20 feet away. I handed it to her and turned to the breakfast room. Then she said, with disgust in her voice, 'I can't carry this.' Those exact words. She refused to help me. Put the bag down. This is a terrible reflection on the hotel. What is more serious than incompetence on safety? And the behavior of that woman and management was unconscionable. I had to ask for a new room myself. No one approached me to check in or explain. I will never stay there again and I will be writing to Ramada corporate HQ.

10/10

Exceptional

24 Sep 2017

ATUL

Good location, Perfect for business trips

8/10

Excellent

12 Sep 2017

Vena n Dewi

Hotel in City Centre

We (2 pax) stayed for 2 nights. The hotel about 15 km from the airport and 10 mins drive to the Ferry Terminal if if you want to go the Zanzibar. Since we had whole day sight seeing on both days, we were not able to enjoy and rate the other facilities of the hotel. We delayed flight and arrived very late and had the hotel car waiting for us. Check-in and check-out was quick and easy, buffet breakfast was very acceptable. Mr. Kartik the Manager was very helpful and gave suggestions on local food and places to see in Dar Es Salam. Overall we very happy with our stay. Remember to plan your travel to airport since it may take twice as much time during mornings and evenings due to traffic jams.

10/10

Exceptional

20 Aug 2017

Kieran

Great Hotel

Nice hotel, great shower, comfortable bed, dinner is mostly indian cuisine which I didn't love, but included buffet breakfast was awesome! Pool was not open unfortunately. Would stay here again if ever in Dar

8/10

Excellent

07 Aug 2017

Verified traveler

Nice hotel but it is Dar Es Salam

The hotel is very nice but Dar es Salam is ok just as a stop before goung on Safari in Arusha.

8/10

Excellent

06 Aug 2017

Verified traveler

Good business hotel

The Hotel is in an excellent location for doing business in DAR. It is very fresh and clean. The food both in restaurant and room service very quick and excellent (big) portions. Free wi-fi however not the fastest.. Business center was very accommodation and big thanks to them. The only negative thing is the elevators that delayed a lot and with only two of them and reception on 6th floor it does annoy somehow.. Otherwise I am happy to have found this hotel and now having a choice for all my future visits to DAR... good value for the money definitely.

6/10

Pleasant

01 Aug 2017

jenna

Mediocre hotel

There pool was under maintenance and closed. They should say that on Expedia, because I would have selected another hotel.

The hotel is not in a good location for exploring the city center. Rooms are small. Harbor view is much better and similar price.

6/10

Pleasant

28 Jul 2017

Jotravels

Pool closed for a year and no notice on Expedia

I would not recommend this hotel. Although the rooms are quite nice, we were not happy to find that the pool had been closed for a year. I did not receive notice of this from Expedia and would not have stayed here. When I complained about this, they said its on all the websites ( I checked again on Expedia and could not find it!) and that rates were much lower on the day of check in so we were looking for some accommodation on price to make up for the pool being unavailable, the manager's response was that all sites say this. We booked 3 in a room and they knew we considered getting a second room so their accommodation was to offer us a 2nd room for an up charge of $25. Not much of an accommodation. We ate in the deli restaurant and I ordered a burger after the waiter guaranteed it would be very good. The bun was rock hard. I could press with my fingers and it would not compress. I got an apology and an offer for another order, but I was very hungry and had already eaten a lot of it so did not bother. They didn't even give us a discount on the burger! The location is downtown, and there is nothing for tourists nearby. Genereally there is not much for tourists in Dar Es Salaam.

8/10

Excellent

09 Jul 2017

Max

Good Corperate Hotel

Comfortable rooms. Good restaurant and bar on site. Friendly staff.

10/10

Exceptional

06 Jul 2017

Verified traveler

Best Value Hotel In Dar

Good service and very functional room, best place to stay in Dar.

10/10

Exceptional

05 Jul 2017

Andrew

Good value

Excellent hotel with clean rooms and good service, at a good price. Would definitely recommend.

10/10

Exceptional

29 Jun 2017

Verified traveler

pre safari

I stayed here with a friend prior to going on safari.We had a car to meet us at the airport.We were greeted by one of the senior staff who greeted us by name.The bedroom had two queen size beds and room spotless,
staff were very welcoming.We had a drink on the rooftop bar,and a meal in the restaurant where a table had been reserved and a bottle of champagne courtesy of my husband plus chocolate cake.
Just one tiny problem on leaving we had left the key card in our room and was told we could not leave until we found it.This was told to us by a female receptionist.Just a minor incident.A driver collected us the next morning to take us to coastal airport for our flight to Ruhaha.
I would definately stay there again.

10/10

Exceptional

14 May 2017

Verified traveler

Great hotel, great location, very clean

I would highly recommend this hotel. I usually stay at the Hyatt and while the Hyatt has its luxurious perks, the value at the Ramada cant be beat. As many of you know, a new hotel is priceless. And the rooms are large and comfortable. I didn't eat there but you shouldn't need to because you're within 5 mins walking distance to several good restaurants in the area. Walking distance to the ferry to Zanzibar.

8/10

Excellent

06 Apr 2017

Steph

Clean and confortsblr

It was nice to come \"home\" to a clean and comfortable place after a long day safari. Food could be better.

10/10

Exceptional

30 Mar 2017

Joe

Nice new centrally located hotel.

First time to stay in this relatively new hotel in Dar. Good experience all around.

8/10

Excellent

26 Mar 2017

Martin

Excellent apart from the elevators

An excellent business hotel. Clean, modern, good staff and good selection at breakfast.
The only down side is the elevator. The programming is totally wrong.If you press to go down, the elevator comes but if someone presses on a higher floor it goes up. I have spent so much time going up to the 13th floor when from 7 all i want to do is go to 6!! It is the same the other way round. you press to go up but you can finish going to ground before going up. Please fix it.

10/10

Exceptional

19 Mar 2017

Verified traveler

Great business hotel downtown

Worth the money for the convenience and excellent service

6/10

Pleasant

04 Mar 2017

Verified traveler

When we asked to get another set of towels at front desk as there were two of us ... it never happened.
There were only two very small bottles of drinking water in the room ... so we asked for another one and it never came.
There was no hot water to take a warm shower.
We have stayed at this hotel several times and these problems did not happen at that time ... so a training improvement is needed.

6/10

Pleasant

20 Dec 2016

Arafat Farid

Tanzania #bongo

Good for business meetings....1 or 2 days.....long stay not advisable

Family

8/10

Excellent

15 Oct 2016

Husainy

Clean

Good

Family

8/10

Excellent

14 Oct 2016

shabbir

convenient and clean hotel

good

Family

8/10

Excellent

22 Sep 2016

Manu

Just okay

The hotel is good but overpriced

The wardrobe is really too small for even 2 day clothes

10/10

Exceptional

19 Sep 2016

Milan

Great hotel with very friendly staff.

Family

10/10

Exceptional

16 Aug 2016

Verified traveler

value for money

good

4/10

Poor

15 Aug 2016

dee

Location in city

The bathroom were strangely open glass and see thru. They fixed it but took some time.
I left my laptop bag, they were kind enough to keep it safely till I picked up. Otherwise hotel room is updated. Breakfast is not interesting; they could do better job with options...

8/10

Excellent

03 Aug 2016

Jee15

Central location but with all the comforts!

I checked in very late but still found staff very helpful.Rooms are very well decorated and the food was good although the buffet seemed abit pricey.Breakfast was good and varied.I also liked the business centre as it had all the amenities i wanted.Love the hotel central location as was easy to get to the Zanzibar ferry.Definitely will make this my preferred choice hotel when visiting Dars again.

6/10

Pleasant

01 Aug 2016

Vidur

Bad food and average facilities

Not a great experience at Ramada.

The location is good as it is at the heart of the commercial district but that is about it. The food was horrible at the coffee shop and the staff seemed clueless and slow - calls to reception went unanswered almost always.

The concierge tried to over charge me for a taxi - quote $25 for a 15 minute ride, which i negotiated down to $10, but upon arrival the taxi driver harassed me into paying $15. That was the cab booked by the hotel !

8/10

Excellent

31 Jul 2016

Tessa

Central location, solid hotel

Came for a few days for a business conference. Easy walk to convention center, restaurants. Taxis readily available outside, if needed.

6/10

Pleasant

17 Jul 2016

Verified traveler

Dar 3.5 star

Rooms are a bit tight on space for clothes for an extended stay. Bathroom very nice and spacious. Staff was very professional. Good choices were a bit limited and the hotel is noisy from the bus station it overlooks and from wind leaking around poorly sealed windows. Overall a very Good but not Exceptional hotel best suited for short business travel. Location is very central and convenient.

6/10

Pleasant

09 Jul 2016

Verified traveler

Good Business Stay