HB
Half Board
Usually includes breakfast and one additional meal.
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9.2/10Excellent124 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood8.2/10 8.2
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kinugawa Onsen Sanraku
Ideally located in the prime touristic area of Nikko, Kinugawa-Onsen Sanraku promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time.
Luggage storage, car park, family room, restaurant, coffee shop are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, air conditioning, heating, desk, telephone.
Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including sauna, hot spring bath, golf course (within 3 km), spa, massage. Kinugawa-Onsen Sanraku combines warm hospitality with a lovely ambiance to make your stay in Tochigi unforgettable.
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With a stay at Kinugawa Onsen Sanraku in Nikko, you'll be steps from Fureai Bridge and a 2-minute drive from Kinu Tateiwa Otsuribashi. This spa hotel is 14.9 mi (24 km) from Toshogu Shrine and 2.1 mi (3.3 km) from Tobu World Square.
Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while flat-screen televisions and DVD players provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support false
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6:30 PM. Meals and futons are not included in the room rate for children ages 1 and younger. whose stay is included. Meals and extra futons are available on request.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Spoken Language
Japanese
English
Nearby attractions
Fureai Bridge
0.1 km / 0.1 mi
Kinu Tateiwa Otsuribashi
1.7 km / 1.1 mi
Tobu World Square
3 km / 1.9 mi
Nikko Hanaichimonme
3.6 km / 2.2 mi
Ryuokyo Canyon
5.1 km / 3.2 mi
Trick Art Museum
5.5 km / 3.4 mi
Edo Wonderland
5.6 km / 3.5 mi
Big Maze Palladium
5.7 km / 3.5 mi
Nikko National Park
6.1 km / 3.8 mi
Nikko Saru Gundan
6.2 km / 3.9 mi
Lake Ikari
10.4 km / 6.5 mi
Ikari Dam Observation Deck
11.6 km / 7.2 mi
Katayama Shuzo Co., Ltd.
13.9 km / 8.6 mi
Nikko City Suginami Art Gallery
14.3 km / 8.9 mi
Suginamiki Park
14.3 km / 8.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 47
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Bicycle hire serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift access
Show 14 more facilities & services
- ShopExtra charge
- Luggage room
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- NightclubExtra charge
- SaunaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SMOKING WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room SMOKING WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SMOKING WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
DOUBLE DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room JAPANESE ROOM SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
SUITE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Double or Twin JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RIVER VIEWRoom • RIVER VIEWROO.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKinugawa Onsen Sanraku
Room RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kinugawa Onsen Sanraku
50
reviews shown
jane
**FOR AMERICANS** This is the real experience and extremely authentic. If you are looking for a true traditional Japense onsen, this is for you. Also, be aware that this is not in Nikko proper - and a bit tricky to get to - you need to take a Tobu Nikko train from Nikko to
Kinugawaonsen Station.Be aware that the staff speaks VERY limited English so try to communicate with them ahead of time to plan. They are so kind and helpful and will pick you up from the train station or take you to nearby sites. We did a beautiful hike at a national park nearby and the foliage was beautiful. The food is amazing and included in the price of your stay. This is the real deal - traditional breakfast and dinner with many courses. All the guests were Japense and the onsen was gorgeous and very clean. This is an experience we will never forget and we are so greatful for our time there.
Kinugawaonsen Station.Be aware that the staff speaks VERY limited English so try to communicate with them ahead of time to plan. They are so kind and helpful and will pick you up from the train station or take you to nearby sites. We did a beautiful hike at a national park nearby and the foliage was beautiful. The food is amazing and included in the price of your stay. This is the real deal - traditional breakfast and dinner with many courses. All the guests were Japense and the onsen was gorgeous and very clean. This is an experience we will never forget and we are so greatful for our time there.
Francis
Wonderful greeting to enjoy this beautiful property for a day. The amenities are first rate and meals are clever and service in the restaurant is excellent.
Rooms are a little dated but would not prevent me from booking there again.
Rooms are a little dated but would not prevent me from booking there again.
Marian
We reserved a Western style bedroom which came with a Japanese style tatami room with sitting area. Our room also have a view of the river.
John
Beautiful hotel with friendly helpful and hospitable staff.
Jiang
Clean and warm, welcome staff
Leena Kumari
The staff went above and beyond to help make our stay a memorable one. They helped us with sightseeing ideas around Nikko and did multiple trips with the hotel shuttle to get our group of 9 to these places. Breakfast and dinner were spectacular, each meal prepared with such elaborate dishes. Onsen was larger, both indoor and outdoor available. Lots of skin care and hair products to choose from in the change rooms. Beautiful surroundings. A convenient store within 10min walk.
YUKO
It was quite good experience
Staff was fantastic.
Dinner and breakfast also was fabulous
I would be recommend to my friend
Staff was fantastic.
Dinner and breakfast also was fabulous
I would be recommend to my friend
Yuk Leung
It was very very good
EDWARD
Kinugawa Onsen Sanraku was a high point of our Japan vacation. The hot springs were glorious; the food was wonderful (including dietary modifications); and the staff made us feel like honored guests from the green tea welcome to the hotel shuttle departure. Everyone visiting Japan MUST stay at an onsen, and Sanraku is a stellar choice if you are visiting the historic Nikko area.
Gerald
Nice Onsen hotel. Great service. The beds are hard though. Fantastic food. The water of the Onsen doesn’t make your skin as soft as I have seen in other Onsen. Not sure why..
haibin
Hot spring is very nice...
Stay 2 night with whole family, nice service and very cozy. The kids love the hot spring in the first floor...
Ripple
Relaxing stay
The Japanese style room is very big and comfortable! Everyday our meals (breakfast and dinner) are served by very friendly, helpful and polite staff. The Japanese style set meals are good with a variety of food likea mini-buffet! The staff's English is communicative. Shuttle is provided to go to spots and train station nearby. There are both indoor and outdoor hot spring but a bit disappointed that there is no view.
Wing Hay
It was good to be greeted at station upon arrival. Staffs are friendly and helpful. Environment are good and peaceful. Meals are good n plentiful but still room to improve. In general, it is good experience to stay. Rooms is spacious and comfortable with in room bath. Hot Spring Bath is good and comfortable.
Price during my staying period is reasonable.
Price during my staying period is reasonable.
ASAO
施設がとても綺麗で良かったです。
また、対応してくれたスタッフさんもとても丁寧でした。
また、対応してくれたスタッフさんもとても丁寧でした。
CAMERON JAMES
Very nice “classic” style older hotel kept up very well. The bed and pillows were comfortable, the view of the gorge (river) was great, and the dinner and breakfast absolutely delicious. Unfortunately I have a tattoo that is bigger than “one point” (palm size) so was not able to use the onsen. I wish the hotel would reconsider tattoo policy because it is so common for people from all countries including Japan to have tattoo art. This is the only reason why I could not give overall 5 stars.
naohiko
今回、26年ぶりに車を運転（自力高速教習？）するのが一番の目的。二番目は久しぶりの温泉。そして食事。
疲れると思うので、ゆったりくつろげる施設がいいと思っていたので希望通り時間を忘れて過ごす事ができベストでした。
ありがとうございました。
疲れると思うので、ゆったりくつろげる施設がいいと思っていたので希望通り時間を忘れて過ごす事ができベストでした。
ありがとうございました。
Matsumi
スタッフの方々の対応が素晴らしかったです。
お部屋も広くて快適でした。
食事も大変美味しかったのですが、朝食はもう少し少なくてもいいかな？と思いました。
お部屋も広くて快適でした。
食事も大変美味しかったのですが、朝食はもう少し少なくてもいいかな？と思いました。
MAKI
食事が豪華でした。スタッフも一生懸命やって下さってて好感が持てました。
Minori
お料理、スタッフさんの対応、温泉やアメニティ、いずれもとてもよかったです。
Yuriko
静かで良かった！
急遽親の結婚祝いのプレートをお願いしたら、凄いプレートと家族写真を撮ってプレゼントしてくれました！
またドライヤーはReFa、シャネルや、Diorのアメニティも使い放題、パナソニックの顔のスチーマーなど凄く豊富だった！
あんなの初めてです！
急遽親の結婚祝いのプレートをお願いしたら、凄いプレートと家族写真を撮ってプレゼントしてくれました！
またドライヤーはReFa、シャネルや、Diorのアメニティも使い放題、パナソニックの顔のスチーマーなど凄く豊富だった！
あんなの初めてです！
Takashi
母の卒寿祝いで宿泊。
紅葉は一部のみでしたが、部屋からの景色は絶景でした。
ただ、同伴者より以下の感想あり
①部屋内浴室のシャワー温度下がらず
②TV用リモコン効き悪い
③朝食時の白米の量が少ない
紅葉は一部のみでしたが、部屋からの景色は絶景でした。
ただ、同伴者より以下の感想あり
①部屋内浴室のシャワー温度下がらず
②TV用リモコン効き悪い
③朝食時の白米の量が少ない
Yuji
値段に見合うサービスではなかったと感じました。
夕食時は注文した飲み物とは違うものが来たし、栓抜きも言わないと持ってこない。
朝食時は客に聞こえるくらい大きな声で従業員に説教し始める。
浴衣には破れて穴が空いている。
売店は朝しか現金支払いできない。
高い宿泊代を払っていたので、期待していただけにとてもガッカリでした。
もう行かないです。
夕食時は注文した飲み物とは違うものが来たし、栓抜きも言わないと持ってこない。
朝食時は客に聞こえるくらい大きな声で従業員に説教し始める。
浴衣には破れて穴が空いている。
売店は朝しか現金支払いできない。
高い宿泊代を払っていたので、期待していただけにとてもガッカリでした。
もう行かないです。
yuichi
家族におすすめ
Kun Chu
CP值超高
美味的餐點 很棒的設施
Verified traveler
お部屋の仲居さんの対応が凄く感じ良かった。
食事も塩分控えめですがちゃんと素材の味もしっかり分かり決して物足りなさはないですね。出汁での調理が素晴らしい。
食事も塩分控えめですがちゃんと素材の味もしっかり分かり決して物足りなさはないですね。出汁での調理が素晴らしい。
Verified traveler
十分享受及舒適的住宿
酒店距離鬼怒川車站大約十分鐘步行路程。只要客人有需要 ，酒店會安排專車接送來回鬼鬼川火車站，十分貼心及方便。酒店所有員工都十分殷勤。酒店整體環境舒適，我們住了三晚一泊兩吃，每天的早餐及晚餐都十分豐富美味，菜式亦都不同。 溫泉亦十分舒適， 唯露天部分觀景有些局限，不夠開揚。
Fiona
Staffs are helpful
SOTA
スタッフ全員の接客の素晴らしさ、料理の美味しさ、施設の清潔さに大満足です。次回また利用したいと思います。
shira
施設の受付を外国人スタッフに対応いただきましたが、とても親切丁寧に対応いただき感激でした。また、食事も独創的で、とても凝った素晴らしい料理でした。部屋は、二人では広すぎるくらいゆとりがあり、ほんとうにくつろげました。ここ数年の宿泊施設では、一番良かったです。
Takafumi
お料理がとても美味しかったです！
スタッフさんの細かな気配りが色々な所にあり、とても気持ちが良かったです。
スタッフさんの細かな気配りが色々な所にあり、とても気持ちが良かったです。
Yuuki
良い
Satoru
館全体煙草臭かった。
部屋は備え付けの消臭スプレーを使用、廊下は染み付いた煙草の臭いが鼻についた
部屋は備え付けの消臭スプレーを使用、廊下は染み付いた煙草の臭いが鼻についた
Satoru
至れり尽くせり
おもてなしは至れり尽くせりで、気持ちよく過ごせました。露天風呂は気持ちよく、サウナも楽しめました。お料理は何でも美味しかったのですが、いちばんは「ごはん」でした。お米も水もよいのでょうね。
ともき
料理が品数も豊富で大満足でした。
Verified traveler
最悪です。
部屋に布団が敷いてなくて22時を回っても敷いて貰えず畳の上の座椅子に座って待っていた。長旅で疲れているのに全く寛ぐ事が出来なかった。お風呂も広くなくて露天風呂は小さくて人がいっぱいで入れなかった。チェックアウトの時にネットで支払い済みなのに二重請求された。高額の宿泊料金に対してサービスは最悪です。
Verified traveler
また宿泊したい
どのセクションのスタッフも細やかな気遣いができるお宿です。特にレストランの男性スタッフの方には名前と顔を一致させて覚えていただいていたようで、気持ちよく朝食をいただけました。この価格帯の宿として設備自体に際立った特徴がある訳ではありませんが、手入れは行き届いていると思います。
和洋室を利用しましたが、次回は和室を利用したいと思います。
和洋室を利用しましたが、次回は和室を利用したいと思います。
Verified traveler
どの場面でもスタッフの方の質がとても高かったです。
お客様を接待するだけではなく心がこもっていたと感じられたので、他の丁寧なだけのホテルと比べても評価を高くしたいです。
宿泊費はそれなりにしますが、価値ある滞在で満足しています。
お客様を接待するだけではなく心がこもっていたと感じられたので、他の丁寧なだけのホテルと比べても評価を高くしたいです。
宿泊費はそれなりにしますが、価値ある滞在で満足しています。
邦広
０歳の子供と家族旅行でした。
いたりにつくせりで、かなり安心して過ごせました。
赤ちゃんへの気遣いが、最高すぎた！！
いたりにつくせりで、かなり安心して過ごせました。
赤ちゃんへの気遣いが、最高すぎた！！
Verified traveler
スタッフの対応も親切でよかったです。温泉も広々としてて気持ちよかったです。
Verified traveler
サービスに注力が良かった。
Koki
いい滞在だった
値段だけ見ると高いとは思ったが、奮発して宿泊してみると大満足。華やかなとしたエントランスに、空間を贅沢に使ったロビー。そして1人旅にはもったいないほどの広い和室。サービスが行き届いており、特に不満はなかった。是非ともリピートしたいと思った。次は紅葉シーズンかな。
Verified traveler
接客、施設の設備共に高級旅館に相応しいクオリティでした。
Verified traveler
サービスがよい。環境も良い。
kyoko
丁寧な対応、心遣いに有り難く気持ち良く過ごせました。
最近はホテルばかりに宿泊しておりましたが
日本の旅館の良さを再確認しました。
最近はホテルばかりに宿泊しておりましたが
日本の旅館の良さを再確認しました。
としひこ
リピートしたい旅館でおすすめです。
部屋が広くて開放感がありました。
落ち着いた旅館でまたリピートしたいです。
この度はお世話になりました。
落ち着いた旅館でまたリピートしたいです。
この度はお世話になりました。
Verified traveler
酒店職員非常細心，服務周到，我們自駕遊到步後，馬上幫忙搬行李及泊車。
早晚餐豐富又美味，所有職員都笑面迎人，服務態非常好，感受到日本人熱情招待的一面
早晚餐豐富又美味，所有職員都笑面迎人，服務態非常好，感受到日本人熱情招待的一面
Kazu
部屋の広さは十分だったが、畳の床の数か所がへこみがあるような状態だった。
チェックイン前10時まで浴室利用ができるとのことで、9時ころ行ったところ、上がり湯のお湯たしは終わっており、サウナも使用できない温度だった。
1泊1人3万以上の料金の割に、けち臭い施設だと思う。
2度と泊まらない。
チェックイン前10時まで浴室利用ができるとのことで、9時ころ行ったところ、上がり湯のお湯たしは終わっており、サウナも使用できない温度だった。
1泊1人3万以上の料金の割に、けち臭い施設だと思う。
2度と泊まらない。
Verified traveler
また、泊まりたいです。
コスメの充実がよかったです。
細かい気配りと清潔感と…
食器も素敵でした。
子供たちもとても喜んでいました！
細かい気配りと清潔感と…
食器も素敵でした。
子供たちもとても喜んでいました！
Verified traveler
落ち着いた宿
お部屋もスタッフも、お料理も全て大満足でした。
また行きたいです！
また行きたいです！
Verified traveler
部屋は広くゆったりとしていたので、寛げた。
しかし温泉の温度が熱すぎた気がします。
しかし温泉の温度が熱すぎた気がします。
Location & surroundings
Kinugawa Onsen Sanraku
1060-399 Ohara, Tochigi, Japan
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Kinugawa Onsen Sanraku
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