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Itoen Hotel New Sakura

Tochigi · Japan

1060 Ohara KinugawaonsenView location

7.2/10Very good291 Reviews
Cleanliness6.8/106.8
Service7.4/107.4
Comfort7.0/107.0
Condition6.6/106.6
Neighborhood7.2/107.2
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Itoen Hotel New Sakura

With a stay at ITOEN HOTEL NEW SAKURA, you'll be centrally located in Nikko, a 4-minute drive from Tobu World Square and 10 minutes from Edo Wonderland. This ryokan is 12 mi (19. 4 km) from Toshogu and 13 mi (20. 9 km) from Edelweiss Ski Resort.

Be sure to enjoy recreational amenities, including hot springs, karaoke, and a seasonal outdoor pool. This ryokan also features complimentary wireless Internet access and gift shops/newsstands. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Buffet breakfasts are available daily from 7:00 AM to 8:30 AM for a fee. Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes, and housekeeping is provided daily.

Read more about this hotelShow less

A stay at Itoen Hotel New Sakura places you in the heart of Nikko, within a 5-minute drive of Kinu Tateiwa Otsuribashi and Fureai Bridge. This ryokan is 15.2 mi (24.4 km) from Toshogu Shrine and 1.9 mi (3 km) from Tobu World Square.

Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided on request.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1100 for adults and JPY 770 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Fureai Bridge 0.6 km / 0.4 mi
Kinu Tateiwa Otsuribashi 1.5 km / 0.9 mi
Tobu World Square 2.8 km / 1.7 mi
Nikko Hanaichimonme 3.3 km / 2.1 mi
Ryuokyo Canyon 5.5 km / 3.4 mi
Trick Art Museum 5.9 km / 3.7 mi
Edo Wonderland 6.1 km / 3.8 mi
Big Maze Palladium 6.1 km / 3.8 mi
Nikko National Park 6.5 km / 4 mi
Nikko Saru Gundan 6.7 km / 4.1 mi
Lake Ikari 10.8 km / 6.7 mi
Ikari Dam Observation Deck 12 km / 7.4 mi
Katayama Shuzo Co., Ltd. 14.3 km / 8.9 mi
Nikko City Suginami Art Gallery 14.8 km / 9.2 mi
Suginamiki Park 14.8 km / 9.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Shop
  • Newspapers
  • Luggage room
  • Meeting room
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE RIVER VIEWSUITE • DELUXE RIVER VIEWSUI.DX-RV

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    SUITE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR RIVER VIEWTWIN • SUPERIOR RIVER VIEWTWN.RV-SU

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR RIVER VIEWRoom • SUPERIOR RIVER VIEWROO.RV-SU

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM INNERFAMILY ROOM • INNERFAM.IN

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM JAPANESE ROOM NON SMOKINGFAMILY ROOM • JAPANESE ROOM NON SMOKINGFAM.JE-NM

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM RIVER VIEWFAMILY ROOM • RIVER VIEWFAM.RV

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOM SMOKINGTWIN • WITH SHARED BATHROOM SMOKINGTWN.FH-JK

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN WITH SHARED BATHROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ANNEXFAMILY ROOM • ANNEXFAM.AX

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM JAPANESE ROOM WITH VIEWSFAMILY ROOM • JAPANESE ROOM WITH VIEWSFAM.JE-WV

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Itoen Hotel New Sakura

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Itoen Hotel New Sakura

7.2
Very good
291 Reviews
Cleanliness
6.8 /10
Service
7.4 /10
Comfort
7.0 /10
Condition
6.6 /10
Neighborhood
7.2 /10
Amenities
6.8 /10
75 reviews shown
8/10
Excellent
03 Nov 2025
Hong
Good size rooms, booked for 2 but enough for 6 people sleeping. We stayed in South building which is old and tired. But for the price included breakfast and dinner which is very good value. Loved it. Used the private onsen in hotel for free which is amazing.
Leisure Family
10/10
Exceptional
20 Aug 2025
Prakash
The best part about this hotel was that everything was neat and clean and the dining was very affordable price
Leisure Family
2/10
Poor
08 Aug 2025
Sudhanshu
Old hotel less facilities
Leisure Family
6/10
Pleasant
04 May 2021
Jason

So so

Was old hotel and parking far ! But hot spring was nice
Friends_and_family Family
8/10
Excellent
22 Dec 2019
Verified traveler

bathrooms need work

I want to rate this hotel higher but the private bathrooms in the Japanese/Western rooms need some serious renovation work. At least buy new shower curtains or clean the mold off the ones that are there. The staff are fantastic, the rooms are huge but the bathrooms let the hotel down.
Friends_and_family Family
6/10
Pleasant
29 Oct 2019
PO CHU AMY

Old, don't take discount slogans seriously.....

The hotel has many extensions called wings. Everything is huge here, dinner hall is a good 15 minutes walks from our room, having to taking 2 lifts. Room is poorly kept, and untidy, carpet is rusty and feels unattended to for a long time. There is no public shopping or walk about places nearby. Our room faces another building, instead of traditional Onsen hotel, a view of the river. Thought we had a great deal with 50% off, but ended up just getting what we paid for. Dinner is a self serve buffet, not the traditional Japanese Half Board banquet, with different dishes of food that covers the whole dinner table.
Partner
8/10
Excellent
15 Apr 2019
Verified traveler

Room shower problem

It was a nice hotel. However, two things were remarkably bad. I found fungus in the shower curtain and the bathtub had also fungus. Second, the hot water supply in the shower had intermittently (e.g., every 30 seconds) hot and cold water flow, which was really disturbing. This is about the shower with the room, not about common bath place (onsen). Others were good. I am not sure whether these problems were in other rooms also. THanks
Family
8/10
Excellent
06 Sep 2018
Dan

Nice hotel

Good buffet spread. Will be better if have hotel shuttle to train station.
8/10
Excellent
09 Jun 2018
Pak

Good relaxing hotel

Nice service and good price
8/10
Excellent
11 Jul 2026
歩
別館に泊まり、本館で食事や大浴場に入ったので多少遠かったけれどそれで価格を抑えているのなら仕方ない。
カラオケや貸し切り風呂も利用してバイキングもお腹いっぱい食べれたし、平日だったのでそれ程混み合う事もなく良かった。
部屋は古いが広かったので満足です。
Self
10/10
Exceptional
10 Jun 2026
SHENGHSIEN
非常滿意值得再去一試,一泊二食相得超值,視野如果可以再高一點更棒,如果是冬季來應該相當美麗
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
shinji
サウナを朝から利用できるようにして欲しい。
Friends
8/10
Excellent
15 Jan 2026
ATSUSHI
夕食でアルコールも飲み放題なのが良かった
Friends_and_family Family
6/10
Pleasant
12 Jan 2026
小林
チェックインにて
ルームキーを渡す際、氏名で呼ばれた
整理番号や受付番号にした方が良いのでは
Leisure Family
8/10
Excellent
03 Jan 2026
*ribo
お部屋は和洋室にしました。家族4人で女子2人男子2人でお部屋を使えたので、お着替えするのに気を使わず、とても良かったです。
お食事もなくなればすぐ追加してくださり、とてもおいしくいただきました。大浴場や脱衣所なども清潔感があったと思います。


お部屋のお風呂もつかいました。ユニットバスで広かったのですが、一段小上がりになっており、排水溝付近が丸見えで、よごれが目立っていました。カビがとれる液体で綺麗になるのではないかなと思いました。
それから、押し入れに前宿泊者の忘れ物があったことと、丹前が汚れていたことが、気持ち悪かったです。チェックなさっているかとは思いますが、改善ポイントだと思います。

チェックインの際、予約の確認をするのに、エクスペディアの認識がなかったのか戸惑っていらっしゃいました。2分ほどバックヤードで確認?された後、海外のサイトで予約されました?の確認がありましたが、我が家は国内外の宿泊旅行はエクスペディアで予約をしていますが、宿泊先で予約確認がスムーズでなかったのは初めてで、予約がとれてないなど不安になりました。
Leisure Family
6/10
Pleasant
24 Dec 2025
hiroki
南館のユニットバスが臭かった。
それ以外は普通な感じ。
Leisure Family
10/10
Exceptional
09 Dec 2025
Okura
悪いところが見当たらないくらい設備が整ってました。ありがとうございました。
8/10
Excellent
08 Dec 2025
MoWan Maureen
酒店比較老舊,但環境不錯,早晚餐食物豐富,也很美味。
Friends_and_family Family
6/10
Pleasant
06 Dec 2025
Mona
Personnel peu enclin à vous aider, horaires imposés pour les repas pas forcément selon vos besoins, beaucoup de monde loin du ryokan indiqué
Partner
6/10
Pleasant
23 Nov 2025
KAZUHIKO
普通
Friends_and_family Family
10/10
Exceptional
22 Nov 2025
mikoto
丁寧な応対が良かったです
10/10
Exceptional
07 Nov 2025
ナオミ
設備も良く、食事も無くなったらすぐに出てくるので人が多くても心配なく食事が出来た。
温泉も綺麗で広かった。
Leisure Family_with_children
6/10
Pleasant
06 Nov 2025
OKADA
部屋トイレにウォシュレットが無いのが、残念
Leisure Friends
6/10
Pleasant
04 Nov 2025
はやて
スタッフの対応、ご飯、お風呂は良好でした。
10/10
Exceptional
30 Oct 2025
YiLing
空間大 食物選擇性很多 浴池也很大 還附贈了優惠券
Self
4/10
Poor
12 Oct 2025
ゴウ
設備が古いのと泊まる場所によって階数が違うので迷子になる
Leisure Family_with_children
4/10
Poor
30 Sep 2025
YOSHITAKA
押し入れを開けると天窓が浮いてありさきに電気が光っていて誰かいるのては?と恐怖を感じた
いつも利用すると最後に割引券をくれるが今回はなかった。

中間清掃を頼んだが浴衣を変えてくれたりとはしてくれていなかった

コンセプトに落ち着ける広い空間でのびのびと。と書かれていたが…いい面で。そのままの意味で伝えるなら広いスペースホコリ臭いフロア穴の開いた壁や天窓、恐怖感を煽る。騒音対策がされて居ないので隣の人の声が丸聞こえで騒音で眠れないときもありました
Leisure Partner
6/10
Pleasant
26 Sep 2025
Takeo
今回は二泊しました。
館内はとても清潔感があって、スタッフの対応もとても丁寧で良かったのですが、部屋のお風呂のシャワーカーテンにカビが生えていたのがマイナス点です。
Leisure Partner
8/10
Excellent
10 Sep 2025
Yutaka
駐車場が少ないため入れるのが一苦労します
Business Self
6/10
Pleasant
07 Sep 2025
知里
氷が有料なのが残念。保存出来る冷凍庫も小さすぎて入り切らない。
別館、南館にも製氷機、冷水設備があって欲しい。
ホテル館内全体が熱い。

駐車場も16時について既に満車。無料の駐車場まで約1km程あるが送迎あり。
南館は移動するのに何かとめんどくさいけど、ローソンが目の前にあるのが便利だった。
この値段ならまぁ我慢すればと割り切れるならいいと思う。
Leisure
4/10
Poor
01 Sep 2025
akira
料理の種類がすくなすぎる。
部屋の風呂は汚くて使えたもんじゃない。
スタッフの対応はとても良かったです。
10/10
Exceptional
26 Aug 2025
??
部屋が、次の間があってゆったりと出来た
Leisure
4/10
Poor
17 Aug 2025
ちかこ
BSが見られなかった。ウォシュレットがなかった。フロントで教えられた店はやってなくて、他に近所で食事のできるところがなく、コンビニで調達した。
Leisure Family
6/10
Pleasant
16 Aug 2025
のりこ
お値段に見合った料理、施設という感じでした
部屋が本館8階でしたが、天井に蜘蛛の巣があり何故かバッタがいて(夜中に発見)びっくりしました
スタッフの方々は丁寧で好印象でした
8/10
Excellent
15 Aug 2025
ゆきお
露天風呂がもう少し広いほうが良かった
Leisure
8/10
Excellent
15 Aug 2025
katsuichi
食事がバイキング形式で良かった、特に子供には大好評でした、ただ夕食朝食の時間がもう少し長く取れるとゆっくり出来た思います泊まった部屋、お風呂の大浴場、露天風呂は不満はなく、もう一度行ってみたいと思います。
Leisure Family_with_children
10/10
Exceptional
14 Aug 2025
uu
ブュッフェの種類が豊富で飲み放題で素晴らしい
Leisure Family_with_children
6/10
Pleasant
14 Aug 2025
タカシ
館内、部屋にゴミ、ホコリ等があった。
食事のバイキングは、良かった。
Leisure Family_with_children
8/10
Excellent
13 Aug 2025
有香
価格が安く、家族で宿泊するのに広さが良かった
Leisure Family_with_children
4/10
Poor
11 Aug 2025
シノ
建物が古い。離れの建物へ移動する際、屋根がないので雨の時は出入り口の傘を借りました。
部屋のクロスが破けていたり、トイレの便器の黄ばみ、掃除が行き届いていなくて残念でした。
フロントのスタッフさんは丁寧に対応して下さりました。
8/10
Excellent
11 Aug 2025
ミユキ
お店が少ない
Leisure Family_with_children
6/10
Pleasant
10 Aug 2025
のぞみ
施設が古いのは分かっていましたが、やはりお部屋、エレベーター全てが古かったです。スタッフの接客、食事などはよかったです。
8/10
Excellent
28 Jul 2025
MORIYAMA
別館でした。食事会場や大浴場が本館なので移動に外の渡り廊下を通らないといけませんが、まあそこまでの苦労ではないです。(その渡り廊下は湿気と田舎の臭いがキツイですが)
バイキングは種類は少ないですが、味は家族連れなら満足するのではないでしょうか
私たちは30代のカップルですが、感動する美味しさではないですが、普通に食べられる範囲の味付けなので値段には見合っていると感じました。
常に補充されてるので後の回でも急いで取らなくても平気なのが良かった。
大浴場は本当に気持ちよくて、正直私は肌が綺麗な方なのですが、それでもかなりスベスベになったのでとても大満足です。
8/10
Excellent
25 Jul 2025
マチコ
カラオケ、家族風呂、卓球、マージャンすべて無料で使用可能。お酒も飲み放題無料。
こんないいところはないかな。
ただ、今回は羽毛?ホコリが酷かった。掃除に力を入れてほしい
8/10
Excellent
25 Jul 2025
Shinji
良かった
8/10
Excellent
17 Jul 2025
りょうこ
大人数での宿泊で、ビュッフェ形式の2食でしたが、個室を用意してもらえました。揃って落ち着いて食べることができて嬉しかったです。
お風呂のお湯は少し熱くて長湯はできませんでした。
南館からの移動なのでそれなりに歩きました。
Leisure Family_with_children
8/10
Excellent
11 Jul 2025
AKARI
スタッフの対応が迅速でありがたいです
Leisure Family_with_children
6/10
Pleasant
29 Jun 2025
HIFUMI
お値段にしてはよかったです。
老人と一緒でしたのでお食事、お風呂までが少し遠かった。
Leisure Family
10/10
Exceptional
26 Jun 2025
SHI YI
當天因為班機延遲蠻晚才到,餐廳只營業到20:30,我們到的時候櫃檯人員讓我們先吃飯再check in
餐點蠻多樣的,也有提供不是設施,只是房間有點沒有認真維護的感覺,有些地墊是掀起來的,水龍頭也有點壞掉(但不影響使用)
如果只是住一晚歇腳還可以。
Friends_and_family Family
10/10
Exceptional
18 Jun 2025
Chun Kai
It is not difficult to go to the railway, hotel staff are very kindly. Sento and room are big.
It's a pity that my room's refrigerator was broken and it could not be replaced immediately.
Self
6/10
Pleasant
15 Jun 2025
?????
広過ぎ
6/10
Pleasant
01 Jun 2025
Shizuko
全体に古い旅館ですが、食事は美味しかったです。
値段から考えると満足
10/10
Exceptional
19 May 2025
??
カラオケ、貸し切り風呂、ビリヤード、卓球の中から先着順で2つ無料で楽しめるので良かったです。
Leisure Family
6/10
Pleasant
21 Apr 2025
ヨシユキ
格安で宿泊できたので予算を別に廻せて愉しい旅になりました
6/10
Pleasant
06 Apr 2025
Verified traveler
部屋の洗面所、バスルーム、トイレの匂いが気になりました。
特にトイレの匂いが。
せめて芳香剤なり消臭剤を置いておいてほしかった。
Friends_and_family Family
8/10
Excellent
26 Jan 2025
カズヨシ
駐車場が狭く、送迎バスで送ってくれる駐車場が遠い。
その点だけが残念でした。
Leisure Family
10/10
Exceptional
08 Feb 2024
??
コスパいいです!カラオケなどもあっておすすめです
Leisure Partner
8/10
Excellent
06 Jan 2024
さとし
バイキング形式の食事が充実
Leisure Family_with_children
8/10
Excellent
29 Dec 2023
Shinji
別館宿泊の場合:
- チェックインの3時に行っても部屋の準備ができていないこともあるので、4時ぐらいに行くのがよさそう
- 部屋にポットあり
- 近くにコンビニあり
- Wifiは少しゆっくり
- 温泉がある本館へ行くためには一度外に出る必要がある
- 温泉には貴重品を入れるロッカーがある
- 浴衣はチェックイン後にフロント横にあるのを持っていく
Self
8/10
Excellent
27 Dec 2023
koji
宿泊費が安かったので正直あまり期待はしていませんでしたが、宿もキレイで食事も割と美味しくいただけました。
規模の大きなホテルのため、チェックインで待ち時間がありましたが、番号札をもらえたので自分の番の見通しが持てましたし、食事のバイキングは客数が多いために料理の回転が早く、出来たてのものをいただけました。
コスパの良いホテルだと思いました。
Leisure Family_with_children
4/10
Poor
30 Nov 2023
まいこ
火災報知器が誤報でなったのだが、フロントに連絡したら、誤報ですのでで切られた。あの時間なんだからご迷惑おかけして、、位あってもいいのになぁと思いました。誤報だとはいえ、本当だったらと思うと子供も居たので不安でした、、
10/10
Exceptional
18 Nov 2023
haruka
良かったです。
Leisure Family_with_children
6/10
Pleasant
03 Nov 2023
??
料理が地元の゙料理が食べたかつた
8/10
Excellent
03 Nov 2023
タツル
施設が充実していて良かった。
食事も美味しかった♪
Leisure Family
4/10
Poor
14 Oct 2023
seko
フロントの男性の感じが悪い
Leisure Family_with_children
8/10
Excellent
05 Oct 2023
Verified traveler

As expected

有一半間房無得用因為全都是蟲蟲蟲。明白天氣季節有影響,但起碼俾房前清一轉會好啲。
標注是河景房但唔係好見到河。
晚餐90分鐘,早餐60分鐘,夠食,晚餐飲品好多選擇。
温泉尚可,地板有啲地方好跣。
Partner
8/10
Excellent
18 Sep 2023
???
以前に宿泊した際も、チェックインに時間が掛かる。朝食のバイキングにパンがあるのだから、チーズがあったら嬉しい。お風呂は広くて快適でした。
Leisure Self
10/10
Exceptional
31 Aug 2023
イムラン
部屋も広くて割と安い値段で止まれて良かった。
Leisure Family_with_children
10/10
Exceptional
23 Aug 2023
としや
お風呂が近くて良かった。
ご飯が食べ放題飲み放題で美味しかった。
4/10
Poor
22 Aug 2023
カズエ
エアコンのフィルターが掃除されていなくてホコリが溜まってエアコンの風が温度を下げても涼しくならなかったそれからエアコンの風が出る所の蓋が壊れていてスイングが出来なかった
Leisure Family
6/10
Pleasant
19 Aug 2023
Takako
悪くはないけど良くもない
8/10
Excellent
16 Aug 2023
Michiyoshi
設備も食事も特に問題ないです。
悪い評価も見受けられますが、そういう客層が多いからかと。
Leisure Self
2/10
Poor
10 Jun 2023
machiya
部屋汚い
Business
4/10
Poor
27 Mar 2023
Masako
食事のブッフェ内容は、まあまあでした。
食事付き、なしの記載が分かりにくいです。現地で、夕食がついてなく追加となって残念でした。施設も別館で不便。雨の中外通路を通らないとならず、遠い。別館も古くさかった。
Leisure Family_with_children
10/10
Exceptional
12 Mar 2023
よしみ
ロビーのお茶がセルフで有り難かった。
アメニティーが充実してて嬉しい。
冷蔵庫に納豆が入りっぱなしになってました。
Leisure Family

Location & surroundings

Itoen Hotel New Sakura
1060 Ohara Kinugawaonsen, Nikko, Japan

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Itoen Hotel New Sakura

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