Asaya Hotel

Japan , Tochigi
NIKKO, 813 Kinugawaonsentaki
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100 reviews shown

8/10

Excellent

06 Dec 2025

joel

Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Margaret

One of the best experience I've had with Onsen resort.

Partner

10/10

Exceptional

29 Oct 2025

Rhonda

Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!

Leisure Partner

6/10

Pleasant

12 Oct 2025

Brian

Walk from subway at dark was creepy with abandoned hotels everywhere. Organ music in hotel lobby was creepy. Almost no tourists. Good food buffet. Staff was nice.

Leisure Family

10/10

Exceptional

11 Oct 2025

JUN

多くの部屋を抱えるホテルだが、素晴らしいサービスだった。

10/10

Exceptional

03 Aug 2025

Verified traveler

Amazing Place

Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2025

Lance

The staff were amazing and did there best to help with our needs. They were patient with us when we needed to communicate with google tran

Friends_and_family Friends

10/10

Exceptional

09 Jun 2025

Harold

The room was beautiful, the best hotel we stayed at in Japan. There was a private onsen in the suite. The massage chair seemed old and not in keeping with the high quality of everything else. Definitely would highly recommend

Leisure Family

10/10

Exceptional

16 May 2025

Eng Kiat William

This was our third stay at Asaka Hotel Kinugawa Onsen, and once again, it didn’t disappoint. We booked a two-night stay purely for relaxation, and it was exactly what we needed.

The buffet breakfast and dinner continue to impress us with their sumptuous spread—a wonderful balance of local flavors and variety. Every meal feels like a culinary treat that elevates the whole experience.

One of the highlights for my wife is the in-room onsen, filled with natural hot springs water. She truly enjoys the privacy and comfort of soaking right in our room. As for me, I took full advantage of the public baths, which are always immaculately clean and well-maintained. It’s clear the staff takes pride in ensuring a serene and hygienic environment for all guests.

Asaka Hotel has become a special place for us, and we look forward to returning again.

Leisure Partner

8/10

Excellent

30 Apr 2025

Robert

Our room was clean, well maintained and well furnished. The decor of the public rooms are a bit dated and could use a refresh. We only stayed one night and the location is distant from Nikko. If you lack a car, this location may not be for you. We came from Nikko by private car hire and left the same way. Buffet dining offered many selections but seating was crowded.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Robin

Magical experience. Extremely clean. Very friendly and professional staff. Perfect breakfast and dinner buffet. Very nice atmosphere. Out of the 12 hotels on our trip, mostly 4 - 5 star, this was the one that we liked the best.

Leisure Family

10/10

Exceptional

26 Mar 2025

Diane

Lovely Hot Spring Hotel!

Absolutely wonderful room- king bed with private hot spring bath ( room 1127). Wonderful amenities, goodies, drinks in fridge, etc. spacious, clean, well appointed. Half board very fun! Discount tickets for Edo Wonderland. So much fun!! Only 30 minutes to Nikko sightseeing- we had a private driver take us around for the day. Highly recommend 3 nights! One to rest up, one to spend the day at Edo Wonderland, one to enjoy NIKKO. Very relaxing with history and culture, we really enjoyed this area! The hotel has lots of Japanese Princess dolls on exhibit!

Partner

6/10

Pleasant

07 Jan 2025

FIONA

Food was good but the property need improvement.

Leisure Family

10/10

Exceptional

01 Dec 2024

It’s a really a good place to stay. Snow crab included in dinner buffet!

10/10

Exceptional

24 Oct 2024

Satoko

Great bath house and amenities. Buffet was over crowded.

Leisure Family

10/10

Exceptional

22 Oct 2024

Angelo

A great place to stay. We enjoyed the 3 days we spent here. Our room was exceptional with a private onsen overlooking the river and the mountains. The food choices were varied including western meals, Japanese meals and Chinese meals. The hotel is located away from any other amenities and a taxi or the hotel bus has to be taken to go to any sights.

10/10

Exceptional

29 Sep 2024

Shah

Great place to stay room was spacious private onsen is a must if you are going. The only complaint is that the hotel can get over crowded and the food was not that great although there is plenty of options.

Leisure Partner

10/10

Exceptional

24 Sep 2024

Hao

great place，will come again

Leisure Family

10/10

Exceptional

14 Sep 2024

Yat Ming

We stayed at Asaya for 3 nights and it was one of the more memorable experiences during our 2 week Japan sojourn.

All the staff from the front desk crew to other supporting staff were very friendly and it was obvious that they strived to make our stay enjoyable.

The buffet dinner and breakfast were excellent with a great variety of Japanese and Western items. All were freshly prepared with local ingredients.

The decor of the property has a very distinct 1980's vibe but the management manages to keep the hotel in good shape and the facility is very well maintained.

All in all, highly recommended if you are in Nikko area.

Leisure Partner

10/10

Exceptional

09 Aug 2024

Eng Kiat William

Great place to relax. They have three public onsen baths and we booked a suite with in-room hot springs bath. There is no much to do around the hotel, but Nikko is a fee train stops away. Breakfast and dinner buffets were expansive and highly recommended. Staff are always friendly and polite.

Leisure Partner

10/10

Exceptional

09 Aug 2024

Eng Kiat William

This was our second stay at Asaya and we booked a suite with in-room hot springs bath. We enjoyed both public and private baths. There is nothing much to do close by, so we chose to stay back in the hotel, enjoying onsen, relaxation and their award winning breakfast and dinner buffets! Fabulous staff and service, as expected of Japanese hospitality!

Leisure Partner

10/10

Exceptional

06 Aug 2024

Sohei

Best hotel ever

Leisure Family

10/10

Exceptional

13 Jul 2024

Salvador

The hotel is very nice on the inside, but the area outside looks derelict. Also my own fault, but the area is not close to the major Nikko areas, it took us about 2 hours to get to the Kegon Waterfall, or about an hour to the Toshogu Shrine with trains that came hourly. I wanted to explore the Nikko National Park but wasn't really able to complete that part of the trip. However, if you want a relaxing trip from Tokyo, this is a great place to go. Keep in mind that Taxi cabs from the Station are about 1600 Yen but they do offer a 200 Yen bus that you can arrange beforehand.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Edmond

Rooftop onsen and high end dinner buffet

Business_and_leisure Partner

10/10

Exceptional

31 May 2024

Nianzhe

Very nice hotel and good service.

Leisure Family

10/10

Exceptional

31 May 2024

Emiko

全てよかったです‼️

Business_and_leisure Family

10/10

Exceptional

27 Apr 2024

Verified traveler

Great hotel, amenities, room, and food. Could not be more pleased.

Partner

10/10

Exceptional

27 Mar 2024

William

Extremely well appointed hotel with many luxury items including. The buffet was top notch. Everything about the hotel get top score. The town however, was a dump. Not much was open within walking distance

Leisure Self

10/10

Exceptional

13 Dec 2023

Richard

Interior of the hotel was excellent. The staff was excellent also. Our room was very nice with lots of room but we did have a room with a private onsen. We had a room with a view of the river which was nice but several abandoned buildings along the river.

Leisure Partner

8/10

Excellent

25 Oct 2023

Kelly

Great view

10/10

Exceptional

22 Oct 2023

Rickie

Nice and relaxing. Plenty to do on property and the baths were great

Leisure Family

10/10

Exceptional

21 Oct 2023

Carolyn

Very relaxing

Great food and facilities. A little tricky to get to, but there is a shuttle bus if you arrange ahead of time. Wish we had more time here.

Partner

10/10

Exceptional

09 Jul 2023

Mari

Nice buffet and staff service was excellent. Baby friendly hotel as well.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2023

Tracy

The room was clean, spacious, well stocked with all kinds of teas, and comfortable. The outdoor bath was so beautiful. Food was amazing and staff super friendly and helpful. We had a great stay.

Leisure Family

10/10

Exceptional

02 Jun 2023

Verified traveler

Stay here if you want an Onsen experience in Nikko

Very nice hotel with incredible buffet for dinner and breakfast. Staff are so attentive and helpful. Hotel is by the river with constant calming babbling sound. Within walking distance to the Kinugawa Koen station. As we were walking toward the front entrance, the staff came out from the inside to greet us and guide us to the checkin counter. How nice is that! The Public bath is very nice even with different brands and types of shampoo and products to choose from. There are bath robes of various sizes to choose from in the room. We stayed at a traditional room. When we returned from dinner, the beds were already made on the tatami. And the buffet, oh man, is so impressive both in variety and taste. So glad we picked this place to stay!

Friends_and_family Family

10/10

Exceptional

01 May 2023

Grace

Everything is fine. No complain at all.

Leisure Family

10/10

Exceptional

13 Mar 2022

Teri

A beautiful hotel with wonderful amenities, including three large onsen and a great restaurant. We were happy to book with the half board package because there weren’t many restaurants nearby. With the half board, you get a full buffet breakfast and dinner, and both were really good.

Leisure Family

10/10

Exceptional

25 Feb 2021

Bunichi

Perfect place for couple

Super relax and elegant place perfect place

Partner

10/10

Exceptional

19 Dec 2020

Verified traveler

The staff was wondering, accommodating, and so helpful. The location was great to go sight seeing and then to come back and relax. The food was very good, and my children enjoyed the playroom! The room was comfortable and met our needs. I can not wait to go back again.

Leisure Family_with_children

10/10

Exceptional

23 Feb 2020

Verified traveler

Onsen was excellent and the services from the hotel was super good. All the staffs were nice and helpful

Leisure Partner

10/10

Exceptional

18 Dec 2019

Verified traveler

Magical Open Air Onsen

Awesome open air onsen. Great buffet selection

Partner

8/10

Excellent

03 Nov 2019

david

Good stay with helpful staff and unusual hotel
Good buffet meals and nice onset
Is good 20mins drive outside nikko and car was needed

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Great hotel! Clean, kind staff, delicious meals, great view

Leisure Family

10/10

Exceptional

24 Apr 2019

Charnchai

Excellent hotel.

We had a private Onsen 'pool' on our balcony. So convenient and v useful. I used it a few times each day. My mother soaked her swollen ankle in the Onsen and it really reduced the swelling within 24 hrs. She loved it too. (My parents had the same private Onsen next door.) The hotel is huge w/ 2 buiding connected on lobby floor. The Japanese style rooms are the best w/ huge lounge inside.

Family

10/10

Exceptional

15 Apr 2019

itshak

Recommended

Excellent service. Perfect location. Room a bit small

Partner

10/10

Exceptional

09 Feb 2019

Verified traveler

Very nice hotel, although there’s no shuttle bus that takes you to the hotel from train station, but there’s a city bus that takes you and pick u up right in front of the hotel

Leisure Family

4/10

Poor

12 Apr 2018

Carl

Great Onsen but not a good hotel

The Onsens are amazing and the staff was great but it was an incredibly odd experience for us. The hotel is really outdated, the lobby only plays Christian church music from an old organ (No, not kidding) and we were almost alone in the hotel, despite hotels.com claiming it was fully booked. The dinner buffet was also very poor and we got a drink after in one of the bars but we were completely alone which made us feel uncomfortable. There is nothing around the hotel either so we ended up going to bed at 9 PM.

To sum up - All other reviews are old and most are positive so I'm sure the hotel used to be a lot better but I'd stay somewhere else..

Partner

8/10

Excellent

30 Nov 2017

kimberly

Nice onsen

This hotel have three different onsen, I like the rooftop open air onsen that’s very nice. For the indoor Public onsen I prefer the new building located at lower ground floor. For the breakfast and dinner is very valued, a lots of variety to choice. Only the location I’m not really like it, it’s too far from station, have to call Taxi.

10/10

Exceptional

07 Nov 2017

Verified traveler

Very friendly and hospitable staff and great service. Recommend this hotel for visiting Nikki, Japan area.

Family

10/10

Exceptional

27 Oct 2017

Wing

Fantastic Japanese experience
Onsen was great .Food was very good

Partner

10/10

Exceptional

26 Aug 2017

Great hotel in art deco style with shiny brass etc

Quiet location with outdoor bath to view the sunrise. Local sites to hike to.

10/10

Exceptional

02 Aug 2017

Verified traveler

Wonderful hotel and spas

A great experience! So many spa features to choose from. I suggest trying all of the amenities. And the food was spectacular. Many food styles to choose from.

Partner

10/10

Exceptional

01 Jul 2017

Michaek

Hidden gem

Very nice hotel that was unexpected in such an out of the way destination. Lovely backdrops of the mountains. Peaceful and tranquil. Great food and staff all made me feel welcome.

10/10

Exceptional

17 May 2017

Amanda

Best Hotel I've ever stayed at

I was only able to stay at Asaya Hotel for 1 night, but that night was one of the most amazing experiences of my entire life.

The staff here are extremely kind and helpful. It was my first time in Japan, so we got a little lost and were going to be late to check in. We were worried we wouldn't be able to get dinner, but we called them, and they extended our dinner time for us. They also helped dress us in our yukata and taught us how to tie the obi.

The onsen was also amazing. They have 3 different floors for the onsen, one of them being on the roof. The view from the rooftop onsen was absolutely stunning. You can see into the valley and see the bridge from one of the onsen baths.

When we were leaving the hotel, it was raining, and one of the staff came running after us with umbrellas for us to keep.

Overall, it was a 10/10 experience. The staff was super nice and accomodating, the hotel is really grand and well maintained, and the onsen was super clean, relaxing and beautiful. The only thing I regret is not being able to stay here another night.

8/10

Excellent

31 May 2016

Kate

Second time at Asaya, and it's an absolutely gorgeous hotel. Great baths (public and private), great view of the river, and an absolutely magical atmosphere.

Partner

4/10

Poor

20 Jan 2016

Alexander

Interior Stateroom on 2 Star Cruise

Ended up checking out immediately and went to hotel next door.

Partner

8/10

Excellent

24 Dec 2015

Verified traveler

Excellent onsens

Love just love the rooftop onsen which has an amazing mountain view, also the other two onsens are very nice, everything was so clean. Room is alright, kind of old, but its clean. Lots of variety at breakfast. The staff is very friendly and helpful. The decor of the hotel is an eye candy, high and you can see the elevators up and down.

8/10

Excellent

19 Dec 2015

Jorenia

Extra top up required

It was rather easy to get to the hotel. However, we were told at the hotel that we had to pay extra for 2 children. At the point of booking, I was told that the room could accommodate 5 persons, thus I don't have to pay for 2 children.

Family

6/10

Pleasant

29 Apr 2015

Monica

Far from Nikko

We booked this hotel under the impression it was close to Nikko, it is not. It took an extra 45 min to get there, via train and then taxi. However, the staff was delightful and we were the only foreigners around (we liked that). Breakfast was buffet and abundant. There is an onsen onsite, but we did not use it due. The room was dated but clean. The website shows Japanese traditional rooms, but we got a western style room instead. Few staff spoke English, but we were able to communicate with limited Japanese and hand gestures. We were thankful they tried so hard. If you want to stay close to Nikko this is not the best choice. There is not much around the hotel other than other hotels.

Family

10/10

Exceptional

18 Mar 2026

Tomohiro

食事は朝夕共に大満足、スタッフの対応も素晴らしく、入浴施設も大いに利用してリラックスできました。

Family

10/10

Exceptional

06 Mar 2026

WONSEOK

金額は安くないけど行く価値は十分あるほどいい経験でした。

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

???

全てが素晴らしいホテルです

Family

10/10

Exceptional

26 Feb 2026

Yusuke

結婚式の記念旅行で行きました。
記念の箸やお手紙ありがとうございました。
食事も風呂も最高でした。

10/10

Exceptional

25 Feb 2026

SACHIKO

リピートしているお部屋で最高でした。
食事も食べきれない程、種類が豊富で満足でした。誕生日月で、女将からのサプライズで、メッセージとお箸を頂き、とても気遣いがあり、驚きと嬉しさで、素敵な旅行でした。

Family

10/10

Exceptional

24 Feb 2026

葉月

全てがよかった。また行きたい

Partner

10/10

Exceptional

22 Feb 2026

Takashi

食事は、品ぞろいも沢山あり味も中の上で満足。施設は広く、部屋も居心地が良かった。温泉も二つあり、どちらも広くてくつろぐことが出来た。少し高いが総じてコスパは良いと感じる。人気なのなら分かります。

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

mitsue

細やかなお心遣いが端々に見えました。
お部屋のドライヤーや、シャワーヘッドが
リファ製品で大満足でした。
ブッフェの品揃えも豊富で、良い旅行の思い出になりました。
ありがとうございました。

10/10

Exceptional

15 Feb 2026

Mitsuru

全てにおいてとても満足し、また行きたいと思わせていただけるひとときでした。

Leisure Family

8/10

Excellent

14 Feb 2026

みゆき

母と一緒に宿泊しました。
1番奥の部屋でもたいして遠く無いエレベーターで上下の階を移動するだけで露天風呂、大浴場、朝夕食の会場への移動がとても楽でした。

Leisure Family

10/10

Exceptional

14 Feb 2026

Kenta

全てにおいて満足でした！

Leisure Family

10/10

Exceptional

14 Feb 2026

Lap Ki

一切都很好

10/10

Exceptional

26 Jan 2026

CHIA JUNG

餐食超級豐富、溫泉非常完善

Partner

10/10

Exceptional

22 Jan 2026

TSUYOSHI

良い

Leisure Family_with_children

8/10

Excellent

20 Jan 2026

坪子

ビュッフェのステーキが柔らかくて美味しかったですが蟹はしょっぱかったです。
朝食のフレンチトーストが外はカリッとしてて中はトロッとしてて最高でした。

Leisure Family

8/10

Excellent

11 Jan 2026

Nobue

部屋の作りは歴史を感じますが、トイレや加湿器などは新しく、暖房も暑いくらいでした。
屋上庭園風呂の星空は素敵です。
ビュッフェも評判通り、種類も豊富で魚もお肉は柔らかくジューシーでした

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

TAKAYUKI

客室はとても綺麗で、スタッフの対応も丁寧でした。
受付発券機を案内されてからどう案内されるか分からず、受付スタッフに確認したらまだ待っていて下さい、と言われた矢先に違うスタッフに受付へと言われて戸惑いました。イマイチ仕組みが分かりづらかったです。

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

浩

美味しかった

10/10

Exceptional

29 Dec 2025

???

とても良かった

10/10

Exceptional

28 Dec 2025

KING CHI

客房很大，職員很有禮貌並且服務到位，
溫泉很舒服

Leisure Friends

10/10

Exceptional

10 Dec 2025

はやと

最高

10/10

Exceptional

06 Dec 2025

SACHIKO

車椅子の母親を連れて行きましたが、トイレが綺麗なのはもちろん、障害者用のトイレがとても広くて感激しました
食事はもちろん満足！
オムツ用ゴミ箱、介護用椅子(風呂用)の貸し出しもあり助かりました

Leisure Family

8/10

Excellent

05 Dec 2025

Reiko

夜のビッフェは美味しかったのですがステーキがちょっと残念でした。カニなど食べれないので美味しいお肉が食べたかったです。

全て清潔で気持ちよかった。
ウェルカムドリンクが嬉しかった！

Leisure Family

10/10

Exceptional

04 Dec 2025

結婚21周年でお邪魔しました。
さすが、東の横綱に選ばれただけあって、すべてが素晴らしいホテルでした✨
このホテルを選んでよかったです！

10/10

Exceptional

01 Dec 2025

AKIYO

大変満足。設備も食事、サービスも申し分ない。また泊まりたいと思うが、日光東照宮や中禅寺湖のほかに見て回る場所(レジャー、観光)が少なく、温泉巡りもできないため、1泊で十分かと思った。

Leisure Family

10/10

Exceptional

24 Nov 2025

Yuichiro

接客、食事共に大変満足しました。
値段的には高い気がしますが、昨今の情勢を考えると致し方ないのでしょう。特にブッフェスタイルは期待していなかったですが、素晴らしいと思います。

Leisure Family

10/10

Exceptional

08 Nov 2025

CHEN

員工有禮冒服務好，

10/10

Exceptional

07 Nov 2025

Hsiu-Hui

客房乾淨，員工親切有禮

10/10

Exceptional

26 Oct 2025

リュウジ

朝夕の食事が充実している。

Leisure Family

10/10

Exceptional

10 Oct 2025

MANAMI

スタッフの皆さん丁寧な接客でお食事も美味しく満足してます。
またおじゃましたいです。

Leisure Family_with_children

8/10

Excellent

08 Oct 2025

Hatsuyo

朝食の時に気遣って頂きまして
朝から元気がでました
スタッフさんに感謝です

Leisure Friends

8/10

Excellent

02 Oct 2025

バイキングのテーブルの間隔が狭く、料理を持って歩くのが怖かった。

Leisure Partner

10/10

Exceptional

01 Oct 2025

miho

夕飯も朝ご飯もブュッフェで豪華で種類も豊富でとにかく良かった！
夜ご飯の時間帯が、人が多い時間帯で、思うように取りに行けず怯んでた娘たちでしたが、朝は早い時間なら空いていて、ゆっくりと食事を楽しめた。スタッフの方が、空いたお皿を絶妙なタイミングで片付けに来てくれたので、テーブル上を気にする事なくお代わりを取りに行けた。天空露天のお風呂は、山が正面に見え、その後ろからピンク色に染まる朝焼けが見れて荘厳な絶景。看板があるにも関わらず、携帯を持参して湯船に持ち込み、景色を撮っている人がいたのが唯一の残念だった…。気が付いていたけど誰も何も言えなかった…。他は文句なし！　また行きたいです。

Leisure Family

10/10

Exceptional

24 Sep 2025

yumion

母の１ヶ月遅れの誕生日のお祝いで宿泊しました。母の歳が、父がちょうど亡くなった歳でもあり、色々の思いがありこちらを予約しました。予約の確認の問い合わせをした時に、返信で何の記念日ですか？と問いがありそれに返信した所、当日、母へサプライズのメッセージと贈り物まで頂きました。母も感動して何度も涙しておりました。本当に心のこもったおもてなしに感謝です。チェックアウトの時も、スタッフの方から母の誕生日お祝いの言葉も重ねて頂き、帰るまで感動して私も涙が止まりませんでした。とても心温まるスタッフ皆様の対応に、感謝しきれないです。こちらのホテルを選んで間違い無かったと、また来たいと思いました。
お風呂もお食事もお部屋も清潔で申し分ない素敵なお宿でした。ありがとうございました。

Leisure Family

10/10

Exceptional

24 Sep 2025

ゆか

大きいホテルだけあってチェックインは呼出し札で順番でしたが待ち時間中はウェルカムドリンクとお菓子が置いてあり、ありがたかったです。部屋はとても清潔で心地よく快適に過ごせました。屋上のお風呂は狭めでしたが開放的で、1階のお風呂はとても大きく温度も丁度いい湯加減でした。
食事も焼きたてのステーキや揚げたての天麩羅などあり大満足でした。
ありがとうございました。

Leisure Family

10/10

Exceptional

21 Sep 2025

めぐみ

お土産の種類が豊富
温泉まんじゅうは美味しかった
部屋に脱衣所の他にも洗面の場があって便利だった

6/10

Pleasant

18 Sep 2025

Ruyter Kepler

Confortável,

Não aconselho para estrangeiros.