Name: Best Western Plus Flint Airport Inn & Suites
Address: 6075 Hill 23 Drive, Flint, 48507, US

6/10

Pleasant

01 Aug 2026

Robert

Breakfast was quite good, with eggs, sausage, yogurt, coffee, cereal, and waffles. Check-in and checkout was speedy. Negatives: no more airport shuttle! Had to pay $35 to get from airport to the hotel (3.3 miles). Neighbor rooms had several very undisciplined kids run around in the hallways after midnight. Any parents??? If shuttle ever came back, I might stay here again. Otherwise, I’ll go elsewhere.

10/10

Exceptional

01 Aug 2026

Anamaries

So helpful, very close to the airport.

10/10

Exceptional

31 Jul 2026

Kelly

This Best Western was very affordable and had all of the amenities! The rooms were clean, and the staff were so friendly and helpful. We were treated to a beautiful breakfast bar and spent the morning in the pool and sauna. This was a better experience than I’ve had at some expensive hotels. The service and facilities were much appreciated by myself and my children.

8/10

Excellent

31 Jul 2026

Charles

This would have been an average to just above average stay but turned out to be a bummer because the taxi service recommended by the motel was a total ripoff. About $45 for a few minutes ride from motel to airport. I suggest that you find a more reasonable option.

8/10

Excellent

30 Jul 2026

Shawanda

I had a wonderful time

10/10

Exceptional

29 Jul 2026

Douglas

So far so good had to switch rooms due to a shower issue, but the staff was very helpful

8/10

Excellent

29 Jul 2026

Anand

Stayed for one night. Room was basic but clean - no issues.

4/10

Poor

27 Jul 2026

Melinda

Very dated and dirty. Loud gatherings in the hall in the middle of the night. Will not stay here again.

8/10

Excellent

27 Jul 2026

Tania

Decent hotel, friendly, efficient staff. Breakfast. Close to the highway, airport and a Meijer store seconds away that was open until midnight.

6/10

Pleasant

26 Jul 2026

Jacqueline

Hallway to our room had a musty smell. Coffee maker was not working in the room. The bedroom was comfortable enough and bed too but somewhat rundown. Breakfast was adequate. In my opinion, too much to pay for the quality of the room.

10/10

Exceptional

25 Jul 2026

MARITA

The hotel is in good condition. Needs a bit of updates but satisfactory overall. The breakfast option was welcome but could be improved to include other items (bagels, yoghurt, fruits).

10/10

Exceptional

25 Jul 2026

Geiker

Buen hotel muy trankilo limpio y un personal muy amable

10/10

Exceptional

21 Jul 2026

Cynthia

Short stay but the staff was great!

Partner

10/10

Exceptional

20 Jul 2026

Alan

Great hotel good value

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Jacob

It’s mid in every way. The beds are rough but the AC worked well. It’s clean and it works.

6/10

Pleasant

19 Jul 2026

matt

we had joining rooms that the carpet has lifted causing the door to rub hard against the transition. the place needs update .

Business

10/10

Exceptional

19 Jul 2026

Brian

Great hotel very clean

Friends

10/10

Exceptional

19 Jul 2026

Keith

all was good , check in easy , room clean and good beds and shower , good tea and coffee in mornings , no surprises

Friends

8/10

Excellent

19 Jul 2026

Terance

Clean pool & jacuzzi

8/10

Excellent

18 Jul 2026

Jennifer

Clean and quiet. Appreciated the refrigerator and microwave in the room. I did not like the pillows or bed . Very hard time sleeping.

Self

6/10

Pleasant

17 Jul 2026

Alison

When we arrived to the property the staff were polite and helpful we then exited to get our baggage and was informed there was an elevator to use as we were on the third floor. We when came back in from the car the elevator wasn’t working, no big deal we took the stairs arrived to a completely dark floor lined with green glow sticks, found our room and placed our bags. The curtains were stained and there were some def signs of wear on the carpet. The chair in our room was stained on the whole seat! There was a wire hanging out the bottom of our ac like looked like it had been gnawed on and it wasn’t working. When going back down to the front desk they informed us half the hotel was without power that is why the floor was dark, when asked how long it would be out the lady became very snippy and rude. After several hours of the power being out I asked to be moved to another room with power as it was hot she stated there was nothing she can do. When I asked for a manager she stated they were on vacation. She stated no one was in charge. She said she could not grant a refund to go anywhere else it was like if your house lost power you just wait. We were unable to use the pool due to the outage so we just sat. They did send a maintenance man up to look at the ac, after he was in our room for 5 minutes the whole room reeked of marijuana just for him to say it had to do with half power being out.The power did end up coming back on eventually, the issue was just handled very poorly!

Friends_and_family Family

4/10

Poor

17 Jul 2026

Peaches

The customer service was commendable. However, the hotel appeared somewhat dilapidated. The condition of the room was unsatisfactory. My accommodation had mold around the bathtub, and the washroom had an unpleasant odor resembling urine. I had to request the housekeeper to re-clean the area. The chairs in the room exhibited stains, and the microwave stand was damaged. I would not choose to return to this establishment.

Family_with_children

6/10

Pleasant

17 Jul 2026

Justin

Could be cleaner

Partner

6/10

Pleasant

16 Jul 2026

James

It was very noisy due to it's proximity to the interstate highway.

Self

10/10

Exceptional

16 Jul 2026

Steven

The room was very clean. Breakfast from 6 to 9 was plentiful. I had scrambled eggs, sausage, orange juice, and yogurt. They have waffles you can make on the spot. The hot tub is twice as big as ones I've seen at other hotels. Except the jets were so strong they would splash you on the head occasionally. Wish they would turn it down just a tad. My room's window faced the next-door US 23 expressway and the noise from the traffic was horrible at night. Fortunately for me, changing the AC fan to blow constantly was enough to drown out most of the noise and make it okay for my sensitive ears. I don't know why, but my room's TV remote won't turn on/off or change the volume. Luckily, the volume was already at an acceptable level for me. There's a button under the TV's bottom right corner that turns it on and off and you have to push it just right for a second to make it work. My stay was excellent despite those minor inconveniences.

Self

4/10

Poor

15 Jul 2026

Erica

This hotel had a stale smoke smell! All our clothing stinks from just a 12 hour stay!
They didn’t have linens for the pull out bed available in the room and the hotel was OUT of pillows when we requested some for the pull out bed.
Loud neighbors, loud ice machine till 2am, stinky rooms- just steer clear and pick a different hotel

Overall, very disappointing stay

4/10

Poor

15 Jul 2026

Reza

I am a foreign national and have been a Best Western guest both in the U.S. and overseas. Overall, my experience has been excellent, as always—with one exception at breakfast.

I had breakfast at 7:10 AM on July 12 and was the only person in the dining area, which drew the attention of the breakfast attendant. She seemed to watch me closely throughout the meal, which made me feel uncomfortable. I had two eggs, a cream cheese, and a coffee, and I am still unsure what, if anything, was inappropriate about my selection.

I understand that not everyone has had positive experiences with foreigners, but I hope to be judged as an individual, not by my nationality.

Family

4/10

Poor

13 Jul 2026

Meghan

Upon entering our room we were immediately hit with the overwhelming stench of smoke. There were toenail clippings on the carpet, and the air conditioner unit was extremely dirty. The pictures online are VERY misleading.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lee

Great!

Self

4/10

Poor

12 Jul 2026

Terese

Not the worst hotel I have stayed at but I guess you get what you pay for. The entrance and the lobby were bright and clean in appearance. The room was a typical size with the normal beds, chairs, table, dresser, tall cabinet and TV. They have made attempts to remodel parts of the room/bathroom which is appreciated. There were many stains on the carpet and furniture. The room darkening curtains that were a cream color had stains of some dark substance on them. The light stands were rusted in several spots and there was a splatter pattern of something on the wall. Again, not the worst place I have stayed and these things I can mostly overlook since it was relatively inexpensive place to sleep.

The biggest issue were the other guests and the lack of enforcing of policies by the staff. As most hotels, this was a non smoking establishment. However, the vaping of the marijuana was out of control. Our first night it was only in the hall, but our second night it was so overwhelming in the hallway that it was coming into our room from the 1/4” gap between the door and door jam. If that wasn’t inconsiderate enough kids were running, yelling, and pounding on doors until midnight both nights we stayed. The adults with these kids obviously were more concerned with their vapes than they were supervising these children.

Friends_and_family Family

4/10

Poor

08 Jul 2026

CHRISTOPHER

Staff was nice, long term parking was expensive, I was charged for the complimentary airport shuttle, complimentary breakfast consisted of a microwave sandwich, peaches cup, and yogurt. But everything else was ok.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Craig

Where do I start? The front desk employee was complaining about not being able to take her kids to see fireworks, but then admitted a fellow employee picked up her shift so they could. We were permitted 2, and only 2, bath towels. Similarly, we were permitted 4 extremely small pillows, and only 4. The pool was dominated by children. There were vehicles coming and going all night. The property is beat up. We will never stay here again.

8/10

Excellent

05 Jul 2026

Martin

Staff was nice

Self

10/10

Exceptional

04 Jul 2026

Matt

My mother and I were having some issues creating our boarding passes and the front desk agent Maya was extremely helpful. I wanted to give her a special thanks. I am a retired hotel manager myself and I know that great staffing can go a long way to giving the guests a great experience. I hope to return in 2 years and I also hope that Maya will still be there to check me in.

Family

4/10

Poor

03 Jul 2026

William

The lady at the desk was super friendly and helpful.

The room was very tired. There were 3 light bulbs burned out or broken switches. The cheap coffee maker made coffee I would never drink. The towels were old and ugly. The drain in the tub had a ton of rust around it. It is just tired.

Ironically, it is called BEST Western. Ummm... not! Not even close to being the best in the west, east, north or south. The owner needs to invest money back into their business.

Self

2/10

Poor

03 Jul 2026

Lesea

I checked I to a dirty room. They had no other room available. They refused to clean the current room. Used razor, food on floor, no counters wiped, pair of socks on table. Manager was unavailable and we needed a place to rest. Went to the pool and was told there were towels in the pool area. There went any clean according to front desk because house keeping didn't have time to wash them. As we were swimming in pool another person had stool stuck to them that was not theirs. Next morning woke up to hundred of aunts and they blamed us. But our room was dirty upon arrival.

Family

10/10

Exceptional

03 Jul 2026

Denece

The only thing that was not fun was the pool and hot tub were contaminated, not the fault of the hotel or staff. People need to do better. Ugh!

Family

10/10

Exceptional

01 Jul 2026

Dominique

Staff helpful, stay went smooth and nothing to complain about entire 3days spent there.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Darlene

Our first room had a toilet leak and loose shower curtain rod. Management did find us another room. Changing rooms was a bit frustrating. Staff were very helpful. My husband ate the provided breakfast and said it was good. Like the location of the hotel.

Partner

6/10

Pleasant

01 Jul 2026

Roshanda

Everything was ok

Partner

6/10

Pleasant

28 Jun 2026

Joel

Room clean? Not so much! Bed had stains, microwave, dirty! Smoke detector had to be replaced immediately when I got in room was going off

Self

10/10

Exceptional

27 Jun 2026

Cassandra

Nice stay

Partner

10/10

Exceptional

26 Jun 2026

Roger

Fulfilled all our needs in a convenient location.

Family

8/10

Excellent

25 Jun 2026

Frederick

Breakfast tendent was very good..
Traffic noise on east side of building quite loud.

Family

6/10

Pleasant

24 Jun 2026

sylvester

The staff was the best and always helpful and great help with every concern. The phone did not work, the bathroom sink would not drain, the toilet seat was loose and moved when you sat on it.

Self

8/10

Excellent

22 Jun 2026

Jeffrey

good location, very clean, nice staff.
a little loud hi way noise in the am.

Partner

10/10

Exceptional

20 Jun 2026

Kim

Room needs lamp by desk not two by bed. So can work. Room 221 had curry smell. Desk gave me some spray to help. Needa good cleaning. Staff great Kayla is very attentive. Stay there alit in padt few months.

Business

4/10

Poor

20 Jun 2026

Shirlee

The in room coffee maker did not work. They did not replace it. If I wanted hot water in the sink, I had to turn on the bathtub hot water. The mini fridge had 4 inches of ice/snow surrounding the freezer part. Microwave was dirty. Mattresses were very lumpy. All upkeep/repairs in the room were spotty. On the upside the staff were very pleasant, but they had no authority or the means to fix or resolve anything.

Family

6/10

Pleasant

20 Jun 2026

Gary

The hotel, on the outside, and the facilities, look very good. Inside, the reception is nice; it’s good. But when you go to the room, the furniture in the room is old. It needs to be modernized; it's scratched. The carpet in the room is dirty; it looks like it needs to be changed or cleaned. The bathroom floor is very slippery. You have to be careful because when you walk, you can slip, especially in my personal case with tennis shoes. The receptionist for the night shift is excellent, the lady from the night of June 19th, 2026, very kind. As for the rest, I couldn’t say about the pool because I was also worried that if the carpet in the room looks dirty and smelled damp, well, it didn’t give me much trust in the pool. But, overall, the hotel looks good; it’s just that the furniture in the room—my room—was obsolete, it was old, it was scratched, and well, no.

Family

10/10

Exceptional

19 Jun 2026

Rawnda

Great stay

Partner

10/10

Exceptional

17 Jun 2026

Lee

Great breakfast

Partner

10/10

Exceptional

17 Jun 2026

Richard

We arrive late but staff was there to check us in .. room was clean and smelled fresh . Beds comfortable. Breakfast was nice, waffles , eggs, sausage etc. Shuttle to airport was a nice feature .

Partner

10/10

Exceptional

16 Jun 2026

Karen

Hotel staff was friendly, helpful and even though we weren’t going to be there for breakfast they still prepared a “to go bag” for us. We booked the suite which had plenty of room.
The only drawback was the shuttle service hours. It didn’t start early enough to accommodate our early morning flight and didn’t run on Sunday when we returned, so that was an extra expense we didn’t count on.

Friends

10/10

Exceptional

15 Jun 2026

Tiffany

Beautiful hotel!
I wished that our bathroom was a little more clean, BUT the room and hotel itself had really great amenities and the staff was extremely pleasant! We will definitely stay at this one again.

Partner

10/10

Exceptional

14 Jun 2026

DAVID

The staff was excellent.

Partner

8/10

Excellent

14 Jun 2026

Janice

The staff there went above and beyond. They were super friendly and helpful

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Kim

staff is friendly and helpful.

Business

10/10

Exceptional

07 Jun 2026

Donna

Our new found stay when we are in town. Clean quiet and roomy. Kayla and Mya pleasant and helpful when needed. Very impressed!

10/10

Exceptional

04 Jun 2026

Marcia

Best part of stay has been the staff. They have all been extremely helpful and super nice! Can't say enough about them.
Breakfast is quite tasty and the staff there is great also.
Rooms are nice and clean. Would like to take the bed home with me!
Bottom line - I have already extended my stay here once and may well extend it again if they have a vacancy. You can't go wrong here!

Self

8/10

Excellent

03 Jun 2026

Philip

Clean room but they changed the elevator.

Self

10/10

Exceptional

02 Jun 2026

Jaime

There not a single constructive thing I can say about this hotel. Everything about it was spot on! Great rooms. Hot powerful shower, Super TV, excellent breakfast, plentiful fancy coffee all day and night, great airport location and finally staff that care.

Self

10/10

Exceptional

01 Jun 2026

Jan

All of the staff was pleasant and helpful. Especially Kayla! Great place and a good price.

Family

8/10

Excellent

01 Jun 2026

Elaine

Very friendly and helpful staff.
Clean.
Did not use the pool or have breakfast. Thankful for allowing park&fly and shuttle. Disappointed in no shuttles on Sundays. We had to wait 30 minutes for an uber. Bathrooms need renovating and rooms could use a touch up.

Partner

10/10

Exceptional

01 Jun 2026

Terry

Very short stay but conveni

10/10

Exceptional

31 May 2026

Kathleen

Breakfast was good. A friend loved the coffee machine there.

Family

10/10

Exceptional

31 May 2026

Dominique

Every thing was clean and nice. The hot tub worked, the pool was nice. Breakfast was basic, no late check out

Partner

8/10

Excellent

31 May 2026

Homer

Staff is always so pleasant when I say here they go above and beyond to make sure you have what you need I remember the last time I stayed here my tv remote batteries was dead and they didn’t have any so the maintenance man went to the store and bought batteries for the remote in my room and brought them right up to my room
And if I needed anything the front desk was happy to get them for me I will be staying again 👍

Friends_and_family Family

10/10

Exceptional

30 May 2026

Melissa

Friendly staff. Stay here alot.

Self

8/10

Excellent

29 May 2026

John

The 2 clerks (5/27 8:00pm) were great. Greeted me as soon as I entered. Gracious and friendly throughout the check-in process. That is always nice after a long day of traveling. The room was clean. The bed comfortable for a quick turn around stay and early departure.

Family

6/10

Pleasant

28 May 2026

Denise

Stayed at this hotel because they advertise the only shuttle , well the shuttle only runs from 9am-10pm which was why I stayed there - I’m rather ticked off I’d probably have chosen elsewhere. I called an uber they refer 2 cab drivers - uber was 4 minutes and 15 bux. Service was super friendly .

Self

8/10

Excellent

27 May 2026

Francine

The hotel was very clean & tidy. Staff was pleasant. The only thing I didn’t like is the kitchenette had no silverware, utensils, dishes, pots, which I never came across before. What’s the purpose of the kitchenette if none of these things are not provided. I’m use to hotels that provide kitchenette options to have those things available.

Self

8/10

Excellent

26 May 2026

Mark

It was good overall for the price. Unfortunately, the room smelled smoky. Also, maybe it's the norm now, but I was told that I had to request the room to be cleaned the night before I wanted it to be.

I have often told the housekeeper in hotels that if I could just get clean towels that they wouldn't have to clean the room. At this hotel, they wouldn't do that. I had to go to the front desk to request them. So that was kind of inconvenient.

On the plus side, the ladies who prepared breakfast and served breakfast were outstanding and very friendly and helpful. Most of the staff were friendly.

Partner

8/10

Excellent

24 May 2026

Robert

This hotel was a great value and was conveniently located.

The doors close on the door frame and make a loud noise that can disturb sleep.

We woke-up in the middle of the night when a family was talking loudly in the hallway. The doors do not block noise because gaps around the door and clearance under the door.

I recommend not getting a room near the elevator to minimize traffic near your door.

Partner

8/10

Excellent

20 May 2026

Michelle

Clean and affordable.

Family_with_children

10/10

Exceptional

16 May 2026

Crystal

Great location

8/10

Excellent

14 May 2026

simone

Customer service is great , always welcoming . Breakfast is a nice perk - coffee is very good , kept very clean . Rooms are somewhat dated , beds seem newer and comfortable . Would recommend for sure and we have for friends ! 😀

Partner

8/10

Excellent

12 May 2026

Curtis

In good standards

Self

10/10

Exceptional

12 May 2026

Crystal

Amazing service

8/10

Excellent

10 May 2026

Joshua

Very nice hotel for the price, hot tub wasn't that hot until a worker added hot water than if felt great.

Room was nice. Breakfast was decent.

Hallways smell like weed bad, that's the only negative thing about the place. Overall love going there.

6/10

Pleasant

08 May 2026

Terence

They hotel was clean, bkft was good, staff was very good, but it is poorly insulated from outside noise and so close to the highway which is a major route for trucks and it was noisy in the room. Did not sleep well with the noise that went on all night.

Self

8/10

Excellent

08 May 2026

Nyaisha

We enjoyed our stay, would definitely recommend.

Partner

10/10

Exceptional

05 May 2026

Nathan

No complaints the room was clean and the staff was friendly.

4/10

Poor

04 May 2026

Nancy

Our room had not been cleaned when we arrived. After 20 minutes we got a call saying it was ready.

10/10

Exceptional

03 May 2026

Bonnie

Rooms were clean, staff friendly and helpful. Breakfast was filling and plentiful.

Family

8/10

Excellent

03 May 2026

Donald

Was a decent room for the price.

Partner

10/10

Exceptional

01 May 2026

sohn

Clean

Business

10/10

Exceptional

01 May 2026

Scott

Pleasantly surprised by this place and was totally different than the last one I stayed at a couple miles away the last time I had to catch a early flight out of Flint, definitely recommend..

Family

4/10

Poor

01 May 2026

Brock

Chose because it said it had airport shuttle. Find out after checkin the shuttle does not start till 9 am. Said 24 hours.

Partner

8/10

Excellent

29 Apr 2026

Kelly

Good location if flying out of Flint, Michigan. Can leave car at hotel for 7 days free parking then only $5 per day after.

Self

10/10

Exceptional

26 Apr 2026

sohn

Clean room

Business

6/10

Pleasant

23 Apr 2026

Nikki

This hotel offered airport shuttle and they were not available to take me to the airport because they don’t have it at certain times.

Self

6/10

Pleasant

20 Apr 2026

Stephen

The Staff was fantastic! The property could use a good cleaning. The room was a bit worn and maintained. You have excellent Staff, but the property needs a good Manager to keep up on daily functions. The towels and bedding was soft and looked great. The tub drain was rusty and needs chaulking.The mirror frame needs some TLC. The price point was too high.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jean A

Staff was amazing!!!!!!

Friends

8/10

Excellent

19 Apr 2026

Karen

In room hot tub felt a little small for two people and bed was a little uncomfortable.