Name: Return to Paradise Resort & Spa
Address: Return to Paradise Beach, Matautu, Upolu, 12637, WS

8/10

Excellent

21 Jul 2026

Katie

RTP is a good resort in a good location on the south of Samoa. The 2 restaurants have good options.

We stayed in a garden view room which meant our outside area was quite minimal in comparison to other room types and only provided a small 2 seater wicker chair and low table which made it challenging to play games or eat from

The beach is beautiful at RTP, however if it is windy suggest checking out Matareva beach which is about 15 mins from there and quite protected

Family_with_children

8/10

Excellent

18 Jul 2026

Heather

The rooms were huge and had most of what we needed to do some self catering. The gym is amazing, and good to have a pool table and table tennis for days when its a bit cold. Snorkelling not that great, but nice for swimming.

Family_with_children

8/10

Excellent

13 Jul 2026

Olivia

Plusses: comfy bed, large rooms, good snorkelling at low tide. Rock Pool bar for evening drinks is a cool spot. Close to the giant clam sanctuary and swimming with turtles! We biked to the clam/turtle location (4km) from RTP using the resort bikes. String band and buffet dinner night is a must do! Highly recommend. The matriarch of RTP is soooo lovely. We loved our chats with her and she made us feel like valued customers! Gorgeous lady. The daily updates sheet you get each morning is absolutely a great read with some good humour in it. We always looked forward to the daily updates.

Be aware: Massage was terrible and my partner said his was very very average. Went for a hot stone massage and the stones weren’t even hot. She then proceeded to try and heat them up via boiling hot water and going in and out of the room between jugs boiling, leaving me on the bed directly under air con.
Shower pressure was lacking, it would surge and a couple of times it even stopped.
Breakfast wasn’t included in our accomodation when we booked via Expedia. Buffet is $45 WST or there are menu items starting at $30 WST
Food prices in general were 90% of our costs while in Samoa. No other places nearby for dinner or lunches unless you hire a car and want to drive to another resort.

Partner

8/10

Excellent

11 Jul 2026

Juliet Mavis

taff customer service is island time and island service. Be prepared to take a long while for any service to be attended to. Like wifi, cleaning your room, or having added people on your bill without consultation. Although minor, but if you are relying on wifi for correspondences, or you ran out of toilet paper, you have to wait till the rounds and the appropriate staff comes around. Also, if you are in the villas and you want to call reception, be prepared to wait till 8am because before that they are not working if you need something urgently. However, my family enjoyed the cultural shows, the beach, the bar services, the various activities which was very eventful. Never a dull moment.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Haden

Nice property, lovely staff, big rooms with air con. Great location.

Family_with_children

8/10

Excellent

07 Jul 2026

Kate

Beautiful location with little beach and rock pools for exploring. Pool was dated and unappealing. Great bar on the waters edge with sunset views. Buffet dinner and show was overpriced and boring. Did offer some free activities like crab racing, movies and church excursions. Room was ok but had no ambience and was dated with some things needing replacing like our rusty clothes airer. Food and room expensive for what we got and that was without breakfast included. Did get a small welcome drink on arrival.

Family_with_children

8/10

Excellent

05 Jul 2026

Juliet L

Be prepared for an instable wifi if you want to connect with outside families and friends or colleagues. Customer service can be challenging. Spa was the highlight and the food was the best of the three hotels we stayed prior to Return to Paradise. Breakfast was delicious and always fresh local fruits. The beach was an icon to capitalise on.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Angela

On arrival I paid for our accommodation and was charged in Samoan Tala my booking was in NZD. When I checked my bank account the next day I found I had been charged substantially more than the amount confirmed in my booking. I raised the issue with reception and was told they would investigate. After receiving no response to a follow up email to reservations I eventually contacted the General Manager who resolved the issue promptly.
Before our stay I was asked if we were celebrating a special occasion. I advised that it was my birthday and requested that my group be booked into the cultural night and dinner on our first evening. I confirmed this again at check in and was assured the booking would be made. However when we arrived there was no booking for us. It also made me question why guests are asked about special occasions if there is no intention of acknowledging them. My birthday was eventually recognised but only after I raised my concerns with the General Manager about all the issues we experienced so it did not feel genuine.
The accommodation is tired and not worth what we paid. Many of the staff seemed disengaged, ordering food or drinks often meant waiting an hour or more with some orders forgotten altogether. The food was often disappointing.
The rooms were not serviced daily and when they were the service usually consisted of little more than replacing the towels.
The highlight of our stay was the stunning beach and the wonderful group I travelled with.

Family

10/10

Exceptional

25 Jun 2026

ANGELENE

Great resort option! We chose this place because it advertised nice pools and great beach front/reef to snorkel at. We got more than we bargainined for- starting with the lovely staff, very helpful and friendly- we didnt know at the tim eof booking but RTP is samoan owned and run. Great food, we enjoyed the Sunday lunch buffet with live music and other trip to the restuarant. Awesome bird life all around the resort. Super apacious rooms, we were in a garden view room- where you could see the ocean as well. We enjoyed plenty of time by the beach and in ther water. snorkelling is BEST around low tide. It was nice to have water filling stations around the resort. Highly recommend

Partner

10/10

Exceptional

23 Jun 2026

Jonathan

Return to Paradise was pretty amazing! We were there to celebrate our daughter's 10th birthday, and they made everything really special. During the Saturday show, the band and the audience sang to her, and people were randomly wishing her a happy birthday for the remainder of out trip. The weather was unusually poor most of the time we were there, but the spa and other amenities more than made up for it. The show on Saturday night was fantastic; it was easily the best we have seen in our 18 months in Samoa. The room was significantly bigger than we expected, and had a cooktop and dishes, which was a pleasant surprise. All of the staff were so kind and friendly, and the beach and other surroundings were breathtaking. 10/10, we would love to be able to visit again.

Family_with_children

4/10

Poor

19 Jun 2026

Wayne

Toilets by bar closed for all of stay.

10/10

Exceptional

17 Jun 2026

Etevise

The beachview rooms are absolutely beautiful and clean the only issue we had on our last day was the water was clogged in the shower and overflowed so couldnt shower on the last day. Ma

8/10

Excellent

13 Jun 2026

Phillippa

Beautiful spot. Rooms are clean and all so close to the beach. Our toddler loved the pool and the rock pools in the ocean. Service was hit and miss a times but was so relaxing to be there.

Family_with_children

10/10

Exceptional

12 Jun 2026

Lupesiliva

Very clean place, beautiful views, helpful staff. Food was great!

Self

10/10

Exceptional

08 Jun 2026

Corina

Breakfast was delicious, however not included if you booked through Expedia. Barista made coffee was amazing. Great coffee art. Location, unbeatable 10/10. Picturesque views. 4 pools to swim and the beach. Stayed in the 3 bedroom villa. So spacious, clean and tidy. Three bathrooms as well. No laundry, hotel can do your laundry for you at 35tala per bag or you can use laundromat on main road for 10tala and dry for 12 tala. Overall had a pleasant experience, very relaxing atmosphere. Return to Paradise is definitely Paradise. Recommend for all, you wont
be disappointed.

Family_with_children

8/10

Excellent

31 May 2026

Dayna

The spa treatment by Va was especially good. I appreciated her careful and calm demeanor, and how thorough she was. She was very professional.

Partner

10/10

Exceptional

24 May 2026

Justyna

What an unforgettable stay! From the moment we arrived, everything was absolutely seamless. The airport shuttle was already waiting for us outside and was super easy to find, which made travelling with a baby so much less stressful.

When we arrived at the resort, we were welcomed by such a warm and friendly team who made us feel looked after straight away. Our room already had a cot set up for our baby, which was such a thoughtful touch and honestly meant a lot to us as parents.

The views from our room were simply stunning. Waking up to that every morning felt unreal. The breakfast and buffet dinners were absolutely delicious, with so many great options every day. The evening shows were also incredible, so much fun and such a great atmosphere every night.

We chose this resort to celebrate my birthday, my husband’s birthday, and Mother’s Day week, and it truly exceeded all of our expectations.

Thank you for making these memories so special. We can’t wait to come back!

Justine, Jono and Oliver

Family_with_children

6/10

Pleasant

04 May 2026

Karl

I was given a room

8/10

Excellent

16 Apr 2026

Diana

Cultural and special events are wonderful and buffet provided a variety of tasty dishes.

4/10

Poor

14 Apr 2026

Heather

While the location is stunning, we were overall disappointed with the condition of the property - it's hard to believe it is only 15 years old. Two of the four air-conditioning units in our villa were not functional on arrival, and one had to be repaired twice over our two-night stay. In addition, many of the air-conditioning units outside had exposed electrical wiring, which is extremely hazardous and would be fatal if a young child touched the wiring. On alerting the resort to this, they did attend to it, but it would appear it had been like this for a long time, indicating an overall lack of attention to basic health and safety. Our unit had obviously at one time had smoke alarms installed, but these had been removed and so there were no functioning smoke alarms in our villa.
We booked through Expedia, and were quoted in NZD but the resort converted the quoted NZD price to WST at rate that was above market rates, in their favour, so we ended up paying considerably more than the quoted price.
The staff were friendly, courteous and helpful.

Family

8/10

Excellent

15 Mar 2026

Timothy T

air con in one of the rooms not working - reported to front desk but not fixed - kitchen items not working like hot water kettle and microwave

Family_with_children

8/10

Excellent

11 Feb 2026

Edward

Staff was excellent. Room was very nice, location was terrific. Very clean, very professional. Very nice stay overall.
Beach was beautiful. Only issues we had were with our air conditioning unit having a broken fan that made a loud grating noise on every start stop (blades hitting casing) and they started roofing work at 8am.

8/10

Excellent

04 Feb 2026

Henry

Clean room

8/10

Excellent

19 Jan 2026

Lilian

The beach and staff

Leisure Family

10/10

Exceptional

16 Jan 2026

Bettina

excellent thanks

Leisure Self

8/10

Excellent

14 Jan 2026

Sofia

Breakfast was good but we had to pay for ours separately because it wasn't included in the cost of the hotel

Leisure Partner

2/10

Poor

11 Jan 2026

Jodie

Expedia sold us the wrong room at a high price, after paying 18 thousand aus we had to fork out more when we arrived to get what we thought we paid for. Not able to contact Expedia leave RTP to fix the Expedia problem and in turn charge us more.

Leisure Family_with_children

4/10

Poor

08 Jan 2026

Nova

Restaurant staff need to more attentive not make you standing there waiting to be served……. Need to show professionalism at all times.
Breakfast buffet was not the best.
Not worth the price they charge.
The only staff were professional were the reception and the maintenance.
And House keeping.

Leisure Family

10/10

Exceptional

05 Jan 2026

Teya Shane

I like to take a moment to thank the Return to Paradise family for their hospitality, kindness, responsiveness, and their attention to detail. This was my first trip to Samoa and I could not have chosen a better resort to get a true feel of Samoan hospitality, culture and vibe. The hotel name is very fitting because it’s literally paradise. If you’re planning to explore Samoa, then I would recommend getting a car since the resort is on the other side of the island (opposite side of Apia). But if you are looking for a resort that makes you feel like you’re family, provides cozy accommodations, has a private beach and amazing facilities then you need to book Return to Paradise.
Thank you for making my wife’s birthday extra special.

Leisure Partner

6/10

Pleasant

31 Dec 2025

Arlene

Yes

Leisure Family

10/10

Exceptional

31 Dec 2025

Ashleigh

Amazing Staff. Our home away from home. Can’t think of any better place to stay.

Leisure Family

8/10

Excellent

30 Dec 2025

Thema

Everything was good besides the Air conditioning. Was not strong enough to keep our room cool. Had to have both fan & AC on the same time. My advice, is to check all AC’s before anyone checks in

8/10

Excellent

26 Dec 2025

Petero

Breakfast buffet ok , bar well stock , restaurant dining amazing , air conditio ok.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Ashleigh

Everything was amazing!

Leisure Family_with_children

4/10

Poor

22 Dec 2025

Anna

The biggest issue was the air conditioning in both rooms I booked in. I had to move rooms for my last night and it was like a sauna. 3 times I advised reception and they assured me they would fix it but didn’t nor did they move me to a room because there wasn’t a room that had working aircon. Dining experience was dismal with mixup in orders or food not arriving. Tv wasn’t working, no dishwashing liquid. Overall experience- 7/10

Leisure Family

10/10

Exceptional

29 Nov 2025

Ciaran

Amazing staff and amenities. Would recommend

Leisure Friends

10/10

Exceptional

24 Oct 2025

Paul

We had a fantastic stay. Comfortable room, great facilities and great beautifull location.

Leisure Family

10/10

Exceptional

21 Oct 2025

Claire

All the staff were lovely and helpful.

Leisure

8/10

Excellent

19 Oct 2025

Sarai

Staff was friendly and our villa was spacious beautiful beach

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

Lydia

Excellent stay! Rooms were spacious and clean. Location is nice and serene. Great place for RnR and enjoy a retreatable holiday. Would definitely go and stay there again:)

Leisure Family_with_children

8/10

Excellent

04 Oct 2025

Scott

The property has a good feel about it. The staff being family or extended family makes a difference. They seem to care more. The gardens are lush and give the resort a nice feel. The coral off the beach is amazing but does make it hard to swim as you’re trying to be careful not to hit it and injure yourself. The facilities and rooms are a dated but they do their best to keep them clean and presented well. The food was really nice. Drinks and cocktails awesome. Need more beach towels.

Leisure Family

8/10

Excellent

03 Oct 2025

craig

We had a great time, staff were the best. Internet was bad.
Food was fantastic.
Great place, Great people.

Thanks

Leisure Family

4/10

Poor

03 Oct 2025

Julia

The rooms floor was filthy when we checked in, like our feet were always dirtier from walking around the room.

We had a double and single bed, the single bed still had sand in it when we used it.

The window in the room, at the top of the ceiling, had a thin curtain which didn’t do anything to block daylight. When the sun was up, we had to get up since the light shined right through the room. We were looking forward to sleeping in.

We had a tv which required a US adapter and the resort didn’t provide a US adapter.

The room phone didn’t work, we had to call reception using our cellphones each time we needed something.

Housekeeping forgot to lock our back door when we came back from being out for the day which was not reassuring for the security of our stuff.
They also helped themselves to BCAA gummies which was easy to notice since we had a new packet with 40, we only used 6 and when we left there were only 20 gummies in the packet.

Outside entrance was dangerously slippery and the floor boards were rotting.

The shower drain sump cover was not secure and kept slipping off which was really dangerous, especially having a toddler.

Some good things:
Amazing staff like Victoria from the bar was always so helpful.

The beach was beautiful and amazing, but it’s only safe at low tide with kids. Fish and crabs were abundant!

The food was okay but limited to one restaurant and no room service for mums who can’t go to the restaurant when your toddler sleeps early.

Leisure Family_with_children

6/10

Pleasant

29 Sep 2025

Madi

The Resort was lovely and so were some of the facilities and majority of the staff were so kind and lovely as well as the locals. However we did have some issues with our room booking as we needed two beds and were provided with one. This was however fixed in the morning but there were issues as we could not access the wifi even after it was fixed, from there we had issues with reception with two of our bookings with the facilities, our reservation was moved without notice at the spa resulting in us missing out on one of the services and when booking for the Wednesday show at the resort our booking was no where to be found after confirming 3 different ways. Other than these issues we did have a lovely time with the pools, the bars and our beach front room. The majority of staff were kind and friendly and we would highly recommend the beach and waterfall tour offered was an amazing experience.

4/10

Poor

26 Sep 2025

Christine

No room service, no phone to contact reception, the spa or room service. In fact there was no room service. None of the televisions worked. Food was very average. Advertising needs to reflect no room service or TV’s. Too Expensive for average rooms, poor service and overall poor ex

Leisure Family

4/10

Poor

18 Sep 2025

Rodney

The issue with room lock, took couple hours of my stay, when finally I got moved to different room, shower didn’t have a curtain. Beach was closed.

Leisure

10/10

Exceptional

14 Sep 2025

Anne

Great sized room. Staff were friendly and attentive. The beach was amazing and close to the pool. We were there for a wedding and we thoroughly enjoyed our stayed.

Leisure Family

10/10

Exceptional

12 Sep 2025

Tai

Friendly staff. Room spacious & beautiful view from deck.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Philippa

Very friendly and helpful staff. Location was stunning and rooms were generous in size.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Warwick W

We have travelled extensively and vacationed in many resorts, Las Vegas a number of times, we won't be going back.
As RTP is not a corporate chain resort and is family owned and operated I was initially concerned that I may not have chosen the right place.
At first, I had difficulty thinking how I would define our stay at Return to Paradise. The following is genuine and from the heart.
Return to Paradise is not a 5-star resort, it’s not the Sheraton, it's not the Hilton, it's better, it’s a 5-star home in a resort with a 5-star family making your vacation 5-star.
On our day of departure, I genuinely did not want to leave. I had a feeling of belonging; which is attributable to the RTP people.
I would like to thank all of the staff, the lads doing the shows, which were way beyond our expectations. Mika who is exceptional, He is the man with multi skills that can handle nearly everything and making sure we were well looked after nothing was a problem.
Ramona the glue that binds everything together in a subtle, reassuring, and calm way. A lovely genuine lady
With the corporate resorts you do get excellent service, BUT what you don't get is a sincere and genuine experience as afforded by RTP
We will definitely be returning to Paradise sooner rather than later. It’s now our top winter destination. If I could I would be there tomorrow.
On the business side, to my fellow Kiwi's, our dollar doesn’t get us much when we travel, Samoa and RTP is affordable including spa treatments, the

Leisure Partner

8/10

Excellent

07 Sep 2025

Jackie

Was a quiet relaxing holiday, the rooms are looking a bit tired, breakfast was not great and expensive
Not much food options but staff were very accommodating a very beautiful beach

Leisure Friends

10/10

Exceptional

05 Sep 2025

Lori

We were made to feel like family xxx definitely recommend!!

Leisure Family

8/10

Excellent

02 Sep 2025

Ian

Friendly staff

Leisure Partner

8/10

Excellent

29 Aug 2025

Debbie

Staff were caring and attentive, food was ok but not 4 star quality. Rooms were basic and in need of renovation. No shower curtain and on 2 occasions there was no hot water for showers. Air con was a welcomed relief.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Mary

Beautiful place beautiful people

8/10

Excellent

24 Aug 2025

Rochelle

I really loved our garden room - spacious and clean. The facilities were great too - we enjoyed attending the Fathers Day church service. The snorkeling was good out the front of the resort for about 90 minutes either side of low tide. We used the table tennis and pool tables too. Unfortunately the only downside were the reception staff who appeared jaded 😕 Unfortunately there was some confusion about happy hour times depending on which printout you read, limited snorkels, and no USB movies. All these were understandable but it was the attitude of the staff that was the most disappointing aspect for me.

Leisure Family

10/10

Exceptional

23 Aug 2025

Brooke

Wonderful snorkeling right out the front of the resort and along the side of the resort. The best number of fish we've ever seen snorkeling . Water is crystal clear. Coral is also beautiful. The Giant clam sanctuary is within pushriding distance (30 tala each for half day hire from the resort which was cheaper than the 120 tala tour the resort charges). Clam santuary was 20 tala each to enter. Not many activities offered at the resort but plenty of tours. Perfect place to sit by the ocean, read and relax. Tours are expensive through the resort- we hired taxi and visited all the places we wanted to go to. Taxis are set by government so easy and reliable to get the resort to book. Eg taxi from international airport to resort was 70 tala instead of paying 63 tala each for the shuttle. Overall, we LOVED our stay. Highly recommend!

Leisure Partner

8/10

Excellent

22 Aug 2025

Gerard

Saturday evening cultural performance was entertaining. Location and beach setting was awesome. Gym was clean and modern.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Lisa

Great people, beautiful spot

10/10

Exceptional

16 Aug 2025

Linda

Looked the friendly staff and great location

Leisure

10/10

Exceptional

16 Aug 2025

Heather

Lovely setting, friendly staff, one of the bar men was an amazing singer at the karaoke night

Leisure Family

10/10

Exceptional

14 Aug 2025

Stephen

Amazing views which ever way you looked! Waterfront at breakfast was super and the staff were so friendly and welcoming! Head

8/10

Excellent

14 Aug 2025

Gregory

pricey food but beautiful location

not great value or quality food but the location is great and the staff are lovely

Friends_and_family Friends

8/10

Excellent

13 Aug 2025

Kathryn Jane

Our holiday in paradise was truly unforgettable, with the staff being incredibly friendly and the day tours exceeding our expectations. However, there was one minor issue - the shower in our room needed better temperature and pressure control.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Vicki-Leigh

Loved that we could support 100% local staying here and all the staff were friendly and attentive. It was also so quiet even though there were many people staying! Felt like we were staying in a wee village vs a hotel resort which was perfect for us. Good food, clean newsish rooms (including the best hotel bed and pillow I've ever had) and great beach access for flicking between the pool and the ocean!

Leisure Partner

10/10

Exceptional

11 Aug 2025

Hannah

Our stay at Return To Paradise was amazing. The resort was full but never felt busy or crowded. It was truely like staying in our own private paradise. I think my daughter has a crush on everyone in the Saturday cultural performance. They are all so talented!!

Leisure Family

10/10

Exceptional

10 Aug 2025

Leah Ngaurupa

We were a family of adults and a teenager. We loved the family atmosphere in the resort and among staff. The villa was great and exceeded our expectations. The fully equipped kitchen worked well with us also having a hire car to get about and do a bit of shopping. The staff were always helpful and many genuinely seemed to enjoy their job and it showed in their smiles and happiness to help. The evening shows were terrific. The food was good - generally nice simple dishes and we loved the fresh raw fish. The resort catered well towards families and this seemed to generally be reflective of the guests staying (didn't notice any high-end guests or drunken young ones). The beach is nice - small but big enough for the number of guests on-site. We loved the remote jungle beachside location rather than being in an urban area. The back story of the resort being built by the local villages is amazing and shows in the reciprocal support they show each other. The snorkelling was great (coming from a novice in snorkelling). We were crazy enough to use the gym a couple of times - it's small as expected but has plenty of modern equipment in an airconditioned room. We did have some issues with Aircon in our room leaking and plumbing problems but we weren't going to let these minor problems get in the way of a good holiday. There's an ATM in reception which helped us to avoid credit card fees. They don't stock sunscreen in the resort shop so bring plenty! Pretty cocktail options would be good

Leisure Family

8/10

Excellent

10 Aug 2025

Nayte

The people and location make this resort. The staff and owners are really really fantastic and the beach is second to none. The villa was really good. The downside was the private garden-view bedroom. This was very mouldy and lots of mildew which was quite difficult for my partner with asthma.

Leisure Family

8/10

Excellent

05 Aug 2025

Sumaira

One of the most gorgeous beaches with lovely snorkeling job.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Kerry

Return to paradise really is a beautiful place. It is remote but easy to get transport if need anything.
Down side were charges that shouldnt be on bill so its good to check daily. To resolve.
We had missing charges and extra charges we didnt have.
Massgae lady Va is superb.
Manicure was poor and not what stated. The lady knew she didnt provide full service. They confirmed and advised would update the billing sheet. At paying bill they hadnt updated as promised, so that was issue at paying the bill.
Lady at desk handled it extremely well considering unable to verbally verify. She only by her sheet.
We had write a note of what happened.
Room service were very lovely and more than happy to help with any requests.
Place is indded a place of relaxation and rejuventuon and things to do if you wish.

Friends

8/10

Excellent

03 Aug 2025

Jim

Nice property. Property was great. Was disappointed in the lack or no WiFi and TV never worked.

Business_and_leisure Family

8/10

Excellent

03 Aug 2025

Hala

Peaceful with wonderful sea and good local entertainment.

Leisure Friends

8/10

Excellent

30 Jul 2025

Lorraine

The staff was very friendly, welcoming and helpful. Our party of five loved our dinners, although the breakfast on the first day was disappointing as we were late getting there and the options were limited. Beautiful white sandy beach, perfect for sun bathing. My only criticism was the couch seating on my deck which was not inviting as covered in black spots, maybe mould. We all really enjoyed our two day stay.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Tanya

We had the most relaxing time at Return to Paradise, the staff were wonderful, as was the setting and the facilities- it really was paradise. Food was v good and great coffee at the cafe. Beautiful ocean and palm trees.

Leisure

10/10

Exceptional

27 Jul 2025

Eugene N Ofu

Very good in everything they need to upgrade their food service quality wasn’t that good

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Greg

Great location. Great staff and huge rooms all with their own ensuites.
Definitely recommend to anyone who wants to see the quieter and more natural side of Upolu.

6/10

Pleasant

26 Jul 2025

Anna

Rated this average mainly on the fact that the airport transfer to pick me up on arrival which they had confirmed in an email to me was simply not there. Arriving to a country on your own in the evening to find no taxi or transfer to the resort was a major fail. That said the service and staff are well mannered and polite, although the front of house girls do not appear to be able to book or make reservations very well, given the standard of English is very good. The facial I booked in advance didn't appear to have been reserved at the spa when I arrived. It was a good professional classical facial although not the prescribed 60 mins, only 50 mins. Neck and shoulder massage did not feature for me. Rock Pool bar by far has the best service, these guys know what they are doing. The service in the main dinning area and cafe is lacking (20 mins for a coffee with a barista who seemed distracted or ignoring female customers over male ones). But this is the islands. They are missing a few tricks in the cafe area, espeically with such a large NZ and Australian customer base. For instance - emtpy chiller cabinet ? Was disappointed with some of the portion sizes as well, in rock pool bar and cafe as well. That said the food is fresh. Houskeeping was good although the sheets had stains on (hotter wash needed!). Location is fab, if you want beach, palms and lots of swimming and snorkelling with a vast array of marine life with activities for kids run by hotel with Gary Cooper connection

Leisure Self

10/10

Exceptional

26 Jul 2025

Leanne Maree

Great Resort to stay at. Relaxing & peaceful. Great view & beautiful beach with crystal clear water. Definitely the best side of the island to stay on for beaches. Staff very friendly & helpful. Easy drive to some wonderful nearby attractions. Traditional Sunday lunch was very nice & Wednesday night buffet & Fire Show a definite must do! A wonderful stay, highly recommend this resort & location.

10/10

Exceptional

25 Jul 2025

Verified traveler

Friendly family feel

Wonderful resort with amazingly friendly staff. True family feeling, and the beach is beautiful. Would go back!

Self

8/10

Excellent

22 Jul 2025

Linda

A few things wrong in the room, no TV remote, the shower mixer fell off, but staff responded quickly.

Leisure Friends

8/10

Excellent

20 Jul 2025

Jo

The beach and clear water was excellent. All the staff were so helpful, friendly and attentive. The room layout was great and very spacious. The dinning experience was very limited. Two restaurants to choose from and the menus were very similar. We would have liked more variety of food.

6/10

Pleasant

20 Jul 2025

Renee

This was our second stay at return to paradise and we were sadly disappointed. My initial issue was our garden villa, it was very large and more space than we needed but for the first two nights the shower/bathroom stunk like septic. The second time we complained we were moved to another room and given a WST$250 resort credit for the inconvenience which we were happy with. However the beds were so hard, it was only by night 3 or 4 (of our four night stay) that we were able to sleep, one night my husband slept on the couch, apparently they were new beds but the firmest beds we’ve ever slept on. The service was a little slow at the rock pool bar, orders missed or taking 45 minutes to arrive…but on my last day when I ordered chicken curry I was shocked to discover a chicken fillet in my curry that was completely raw (not cooked at all) and this left me feeling angry, as I have a very sensitive stomach, had just recovered from 3 days of upset tummy, and having had both selmonella and giardia in the past, I thought this was completely unacceptable from a food safety perspective. My chicken curry had arrived last after my family had all finished eating, and there was the odd completely raw fillet (I ate two mouthfuls which I think were cooked), I’ve never come across this in my entire life. In the end we were not charged for lunch, but I felt my complaints/concerns of food safety were not heard by the staff members. Unfortunately we probably won’t be back for a third visit.

Leisure Family

10/10

Exceptional

16 Jul 2025

Mary

What an amazing stay we had here. The service from the staff was excellent. Each and everyone of the staff were so welcoming. Food was delicious and we will definitely be staying here again. My family really loved their time here.

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Debbie

Loved the beautiful beach and a great breakfast. Room was big and deck looked over the pool and sea. Very nice stay.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Daniel

The beach is beautiful and the staff are friendly enough. However, the service and amenities are a work-on. Meals took a long time to come out once ordered. We did raise this at the time and received complimentary cocktails as a result but unfortunately it was not a one-off experience. The quality of the food was good. We did not have internet or tv in our room and raised this with staff but never received an update or resolution.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Chavah

The views are fantastic, food delicious, staff friendly and options for where to swim. So we did them all!

Leisure Partner

4/10

Poor

08 Jul 2025

Sian

Only stayed 1 night but room was shabby, tired, just one chair to sit on. Food service incredibly slow, waited 2 hours for dinner from ordering then some items were wrong. The whole place looks tired.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Elaine

The staff are AMAZING! The location is remote and beautiful. The SPA is a must do when you come. Multiple activity options. We did the 3 bedroom villa and it exceeded our expectations. I highly recommend them.

Leisure Family

8/10

Excellent

28 Jun 2025

Mark

It feels like we paid 4 star rates for a 3 star resort. Location and people were amazing.! Accomodation options when booking through expedia were not clear. Buffet dinner was disappointing.

10/10

Exceptional

28 Jun 2025

Bridget

Staff

Leisure Friends

10/10

Exceptional

28 Jun 2025

Heleen suzan

Proud locally owned. Nice mid sized resort with great snorkeling on the beach.

Leisure Family

10/10

Exceptional

27 Jun 2025

Yazmin

Everything was spectacular love it can’t wait to come back again. Thank you

10/10

Exceptional

24 Jun 2025

Bhagi

i just stayed for one day and it was just amazing place for the vaccation everything was beautiful. I would love to visit next time.

Leisure Self

6/10

Pleasant

17 Jun 2025

Alexia

Beautiful location, garden rooms very basic, linen old, but clean,
Upon arrival no inormation give re resort, activities, things to do etc.
Liggting needed around pools for evening time/safety issues.
Lunch restaurant both days waiting over an hour for food order.

Business_and_leisure Partner

8/10

Excellent

07 Jun 2025

ARABELLA

One of the best beaches we saw with a natural lagoon and great snorkelling. The sea was fairly tumultuous at times. Rooms are large and well equipped. Overall the resort needs a bit of TLC and some new beach chairs! Staff were fabulous and the cultural shows great fun.

Leisure Friends

10/10

Exceptional

06 Jun 2025

Hayley

The best place to stay in Samoa, staff are friendly and make you feel so welcome. Great food. Swimming with the fish on the beach was an amazing experience. The grounds are fantastic and well kept. We will definitely be back.

Leisure Partner

10/10

Exceptional

20 May 2025

Henricus

Luxury

Leisure Partner

10/10

Exceptional

18 May 2025

Kuini

Great beachfront villa, wonderful Ocean views. Options of day tours and local exploration even into local village.
Would definitely come again.

Leisure Friends

6/10

Pleasant

15 May 2025

John Jay

Perfect location only spoilt by the staff

The resort itself is in a beautiful spot and the rooms are fantastic , even our garden room had a wonderful view of the ocean , however some of the staff were outright nasty which surprised me as all the other resorts we stayed at the staff were so friendly. We had booked the buffet breakfast with our 5 night stay but at check in the receptionist rudely told us that they would not honour that as we had booked through a 3rd party ( Expedia ) we were very disappointed as we had budgeted that in our costs , we even approached the guests services manager Mikeal but he was not interested in helping us at all , then we went to the bar on Mother’s Day at Happy Hour and when we questioned why we were not getting happy hour prices the barmaid actually screamed at us that happy hour was over but it was not it was a special later happy hour for Mother’s Day , we had to pay full prices for our drinks but was refunded the next day from the manager however it was just so unprofessional and unfriendly of the waitress to call us out like that in front of all the other guests. Then last but not least the food was very very ordinary , we ended up getting a cab to a nearby convenience store and bought snacks/ food to eat in our room .There were still lots of lovely staff who were very helpful and friendly so all in all we still enjoyed our time there .

Partner

10/10

Exceptional

14 May 2025

Fialauia

I like everything about the property, it was nice and clean the staff were friendly and helpful, the food was amazing,

There was nothing that I dislike about this property.