Name: Econo Lodge Biltmore Asheville
Address: 190 Tunnel Road, Asheville, 28805, US

4/10

Poor

14 Jul 2026

Gabrielle

This is a not very wowow place. Run down. People knocking on my door drunk. The wifi doesn’t work. The tub was block.

4/10

Poor

15 Jun 2026

Tamika

Not the nicest place at all but the sheets were clean and the bed was comfortable. Fridge worked. TV worked.

Self

2/10

Poor

08 Jun 2026

Marcia

I should have had a clue when I arrived at 5 pm and had to use the after-hours window to check in and could not access the lobby. My room had a musty smell and I was not sure, but looked like there was urine in the toilet bowl. A maid entered my room without knocking to give me a single towel I had not requested. Later on, a man kept knocking on my door and calling for Linda in spite of me telling them to go away, The following morning at 7:30 am a woman kept knocking on my door until I looked out the window. My door had a deadbolt, but did not have a security chain or bolt. I did not feel safe in my room. There was also a lot of noise after hours.

Self

4/10

Poor

02 Jun 2026

Carol

Hotel is poorly maintained. Staff can barely speak english so it becomes difficult and it seems to be mostly occupied with locals and it's not a very safe place as far as I can see.
For a few more dollars, you could be in a really nice place (Like the Best Western).

Partner

2/10

Poor

20 Apr 2026

Lensey

Horrible room blood on the sheets big holes in wall bathroom door wouldn’t shut we couldn’t shower well the head had electrical tape around it

2/10

Poor

12 Apr 2026

Derrick

Normally I don't complain but this experience has turned me off of traveling. We have never had such a bad experience. We didn't get a room, seems like they had many people living in the motel. Staff were very rude. We drove back 250 miles to our home. I would recommend staying away from this motel and east Asheville

Partner

10/10

Exceptional

04 Mar 2026

Scottie

Great stay all together!

Self

10/10

Exceptional

04 Mar 2026

Scottie

The staff was over the top!

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Scottie

The last stay was different because of some issues with other people and I found that the staff thats here are actually VERY VERY KIND AND UNDERSTANDING!! It was another guest that hadn't told me about the pet policy and I allowed them to come in not knowing about the NO PETS POLICY!! I WAS WRONG IN THINKING IT WAS THE STAFF THAT WERE AT FAULT!

Friends_and_family Family

2/10

Poor

16 Nov 2025

Amanda

I am waiting for a refund. I was there for minutes before I left and booked another room somewhere else. The room was very stinky, there was random something dripping on the wall, the door was filthy, the mattress cover was stained, the lamp was stained and there was a big bug just chilling on the wall. The staff was nice but I could not stay there! It was gross!

Business_and_leisure Self

6/10

Pleasant

28 Oct 2025

Michael

The room was very clean and the air worked effectively. The location for what we were doing was excellent.

Partner

2/10

Poor

21 Oct 2025

Jean

horrible

Self

8/10

Excellent

19 Oct 2025

timothy

Had a great stay quiet and clean. There was no breakfast but manager made it right with a refund on the breakfast.

Friends_and_family Friends

2/10

Poor

12 Oct 2025

Brandon

disgusting

Leisure Partner

2/10

Poor

12 Oct 2025

Benjamin

Booked a non smoking room, and received a smoking room, manager acted like there was no way to tell what kind of room that I booked.

Leisure

2/10

Poor

07 Oct 2025

Zandré

It is really dirty and gross. I ignored the bad reviews because I just needed place for one night but I would rather sleep in the car. We went to buy disinfecting spray just to feel somewhat better
Don’t book, pay $10 more for a better place

Leisure Partner

2/10

Poor

03 Sep 2025

Katherine

This was the absolute grossest motel I've had the unpleasant and misfortune of staying at.

Business Self

2/10

Poor

30 Jul 2025

TAKYIAH

Never Again!!

The room was horribly disgusting and not even 2 minutes of checking the room prior to bringing bags in, I checked out and requested for a refund. The bathroom had stains, the room smelled and the property was not a safe place for a family. Just one thing to say, the pictures are deceiving and you cant make this up. Never again! I wouldve given 0 stars if i could.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Madison

You get what you pay for- good location and good place especially for traveling on a budget

Leisure Partner

2/10

Poor

30 Jun 2025

Brenton

dirty room. holes in 3 walls, 2 holes in bathroom door. 1 on each side. no smoke detector. AC was filthy and stained. Showerhead leaked all over the place. both lamp shades were broken and stained. floor was dirty enough that bottom of my feet turned black with dirt. tv and broken spots in it and only got a few channels, while rest wouldnt load in. hair dryer didnt work. Room 233 is a dump.

Business Self

2/10

Poor

02 Sep 2024

Bruce

This place was a dump. Our room was gross, our toilet wasn't working (which I fixed), the advertised free breakfast never happened, and the area was crawling with street people.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Michael

Friendly staff

4/10

Poor

31 Aug 2024

xiaolei

NO WIFI

6/10

Pleasant

25 Jul 2024

Debra

It was a bed to sleep in as we were just passing through but I probably wouldn’t stay there again. The area seemed shady and seemed like some drug activity likely. 😟

Leisure Friends

4/10

Poor

28 Jun 2024

Vern

The staff was rude and very expensive

Business Friends

10/10

Exceptional

19 May 2024

Shane

Good and affordable!

I was a little unsure about this place at first but when I got there it was fine. The room was clean and didn’t smell. It was affordable. It’s a simple room close to town. I would stay again.

Self

10/10

Exceptional

12 Mar 2024

Kerry

Happy guest

This was a great stay. We were very happy with the service, the room was clean, looks to be recently remodeled. I would definitely return here again.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2024

Kerry

Clean, cozy rooms

The staff was great, the room was clean and cozy. We were very happy with our stay and will definitely use them again when we return to Asheville in a couple of months.

Friends_and_family Friends

10/10

Exceptional

12 Nov 2023

Theodore

Close to Hwy 240 and Hwy 40.
Large shopping centre close by.
Minutes from downtown Asheville by car.

Leisure Friends

10/10

Exceptional

29 Oct 2023

steven

Shabby bathroom but clean

8/10

Excellent

08 Oct 2023

Steve

Very clean, but breakfast area was closed for remodel and no notification was made. Couldn’t access the Wi-Fi, although the code was provided. Tight parking lot. Staff was very polite and efficient. Convenient location.

Friends_and_family Family

2/10

Poor

08 Oct 2023

Marie-Blanche

Missing light bulbs, old bloodstains on the bed linen, dirty lampshades, manager’s office locked up and having to communicate through a window. TV channels not working. I will never visit Econo Lodge ever again and won’t recommend to anyone.

6/10

Pleasant

22 May 2023

James

Fact to know

You will be charged an additional $60.00 per room that is suppose to be refunded even booking through hotels.com? Curios when that returns back? Also prepare for loud cars all night.

Friends_and_family Family

8/10

Excellent

16 May 2023

Lynn

Not easy to find the motel but i made it!

4/10

Poor

30 Mar 2023

Irene

Pay the extra $7 and stay somewhere else

Website said breakfast included NO breakfast. Room was worn and not in good condition. Front desk rude and when I checked in they needed a $100 cash deposit and she did not want to give me a receipt, argued with her for 5 minutes til she would give me one.

Self

8/10

Excellent

27 Mar 2023

Lori

Econ ok

Check in was strange...checked in at 2 pm but had to do it through the night desk outside

Friends_and_family Family

6/10

Pleasant

18 Mar 2023

Richard

Don’t see anything about having to pay 100 deposit on the room plus the price of the room

Friends

10/10

Exceptional

18 Feb 2023

Tony

Convenient location at a good rate. 👍

8/10

Excellent

24 Jan 2023

Devon

I enjoyed my room just would of liked a blow-dryer in the room/ bathroom. And speakers for music

Leisure Self

6/10

Pleasant

24 Dec 2022

William J

Sink was clugging up and bathroom door needs to be fixed

Business Family

8/10

Excellent

14 Nov 2022

Verified traveler

Older motel. Needs updates. King bed was comfortable. Dirty carpet, no alarm clock. Only one lock on door.

Self

4/10

Poor

14 Nov 2022

Verified traveler

Unclean and hairs everywhere

This place was not clean: from the unwiped surfaces tops, unclean showers, to the dirty floors to black hairs on every pillow and sheet (one pillow had a blood stain). Not maintained. Not worth the money.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2022

Michael

Not too shabby

It is what it is. It was great for the price. Room was clean and freshly remodeled. The water in the shower was super hot which was nice. They were very friendly and prompt at check in.

Partner

4/10

Poor

19 Oct 2022

Verified traveler

Move along, you'll probably find better

Smelled like mold and there was dried spit on the mirror. Paid $250 on a random Saturday night in October because everything else was booked

Friends_and_family Family

10/10

Exceptional

17 Oct 2022

Dawn

Housekeeping was awesome!

Leisure Family

2/10

Poor

09 Oct 2022

Frederik

Expedia should be ashamed having this hotel in their portfolio. I will be contacting customer service for a full refund! Shame on you

Leisure Self

6/10

Pleasant

30 Sep 2022

Sean

Ezekiel was friendly. Didn't like the $60.00 deposit, they already had my American Express. Other than that, it was average hotel room

Business Family

6/10

Pleasant

21 Sep 2022

Luz

I like the price for a night. It resolves.

Leisure Family

10/10

Exceptional

11 Sep 2022

Vernon

Peaceful and quiet manager and employees were nice.

Self

6/10

Pleasant

04 Sep 2022

NICHOLAS S COSTA

Econolodge, Asheville, NC

One of the beds had at least 2 cigarette burns on the outer cover. The sink spewed water all over the counter whenever it was turned on. Also, the room appeared to be missing a table next to one of the beds.

Friends_and_family Family

6/10

Pleasant

04 Sep 2022

Eduardo

Additional security deposit of $60 at check-in is ridiculous.

Leisure Friends

6/10

Pleasant

29 Aug 2022

Wade

This is a cheap place to stay, probably the cheapest in all of Asheville, so you're going to get what you pay for.

I've been staying here for years and it's progressively gotten worse each visit. But again, you are getting what you pay for. Toilet clogged just trying to flush after urinating, room was non-smoking but smelt awful, and because it's cheap you get some real undesirable characters staying around you. It's a great place if you're just in town for the night and only in your room for the sleep, but if you're actually trying to have a good time in town for an extended time and want to feel safe and comfortable for the evenings spend your money elsewhere.

The biggest pro is you're on a straight shot on Tunnel road into downtown and bypass access is just up the street.

Few things in walking distance for convenience (Waffe House, convenience stores) but nothing really worth visiting if you're vacationing nearby. Lots of chains, etc.

Leisure Partner

6/10

Pleasant

19 Aug 2022

Curtis

Bachelor alone motel

Solo trip smoking rooms only reason i booked wouldn't take wife kids to stay there

Self

2/10

Poor

16 Aug 2022

Amy

Earlier in the afternoon the property had attempted to charge my payment method which was thankfully locked.

The website states no reservation within 40 miles of location Upon arrival i was told no it is 60 miles. Also my card had been declined, as it was locked.
Front desk saff rudely informed me that i would not be getting a room.
Never again!

Business Family_with_children

2/10

Poor

12 Aug 2022

Jacqueline

New location wasn't bad but it's an old old building that needs to be torn down and rebuilt

Leisure Family

8/10

Excellent

18 Jul 2022

Antonio

Perfect for a quick getaway

Clean and quiet hotel for a fun weekend in Asheville. We didn’t use this hotel for amenities as we spend our day out and nights as well. Very close to downtown Asheville for a day out exploring and nights for a more mature fun

Friends_and_family Friends

10/10

Exceptional

10 Jul 2022

Ankur

Basic hotel that works for overnight stays

4/10

Poor

28 Jun 2022

Maureen A.

the add on trivago, expedia all said they had breakfast, even showed the lobby, when I got there, the lobby is closed, no breakfast, the bed covers had cigarette burns, the carpet was worn out and frayed, when i turned on water at tub, brown water came out both times. the AC was loud and did not cool the room as it should have

Business Self

6/10

Pleasant

25 Jun 2022

Verified traveler

Badly in need of work

The bathroom door wouldn’t close, slick tub with no handrail. Bed linens, blankets, etc had holes in them. Both beds.

Friends_and_family Family

2/10

Poor

24 Jun 2022

Michelle

Would not recommend

This hotel was a big let down. The attendant was very rude during check in. Also the free breakfast advertised does not exist.

The room was disgusting. The sheets were dirty, there were cigarette burn holes on all the bedding and carpeting, the chair in the room was stained and smelled bad, the air conditioning smelled bad and was falling out of the wall… etc, etc, etc. the only
Saving grace was the bathroom was clean, though the towels were rough and tiny.

If this was $30-$40 I wouldn’t say much, but at $70 a night this is not worth it. The closer hotels were similarly priced and nicer.

Friends_and_family Family

2/10

Poor

21 Jun 2022

Mary

Awful

Very rude would not recommend anyone staying there. Major attitude

Partner

6/10

Pleasant

01 Jun 2022

George

No Return

I was assigned a room that had not been cleaned or made up, it was not ready for occupancy at 6 in the evening and the motel was not busy at all. No breakfast as advertised, check in through a window????

Self

2/10

Poor

13 May 2022

Verified traveler

One of the worst in town

One of the worst in town unsafe be prepared to be harassed has you come in and out of your room. Hotel also makes up lies to try and keep your deposit.

Business

6/10

Pleasant

27 Apr 2022

AJ

It's decent to sleep for night!

Business Self

4/10

Poor

24 Apr 2022

William

Don't recommend this hotel!

Place was in bad need of renovation and updates.

Friends_and_family Friends

4/10

Poor

09 Apr 2022

Crystal

Not worth what you pay!

I was very disappointed in the Motel and the condition of the room. Glad it was just an overnight stay. If I had to stay longer I wouhave another place to stay.

Partner

2/10

Poor

06 Apr 2022

Joe

After they ran my card they told me I couldn't stay or get a refund because they said my ID was fake.

Friends

6/10

Pleasant

05 Apr 2022

Edward

Staff was friendly and helpful. Room was clean and a good value for an inexpensive price but the property requires some repair. Location was convenient.

Leisure Family

10/10

Exceptional

21 Mar 2022

Jenna

Super convenient to everything we wanted to do. Can’t beat the price! We’re a family of 4 and we were comfortable in our room.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2022

Nancy

Nice quiet place

Very nice place. Convenient to everything. Best bed I ever slept in at a hotel!! They didn't have any cream rinse though. Otherwise everything very nice and fine. Would definitely stay there again. It was quiet too, which is always a plus!

Partner

8/10

Excellent

20 Mar 2022

Deborah

Staff nice

Business_and_leisure Self

10/10

Exceptional

15 Mar 2022

Krista

Good rates and comfy beds. Clean rooms and quiet.

Partner

6/10

Pleasant

14 Mar 2022

Joshua

Wouldn't stay again

Very basic. Not the cleanest.

Friends_and_family Family

2/10

Poor

14 Mar 2022

Elaijah

It was a pretty standard motel, but we did end up covered in bed bug bites.

Business_and_leisure Friends

6/10

Pleasant

04 Mar 2022

Verified traveler

The website said there was breakfast but thete was not. The lady was rude.

Friends_and_family Family

8/10

Excellent

16 Jan 2022

Brandie

Older, unkempt outdoors, clean but dated room

Leisure Family

2/10

Poor

02 Dec 2021

Howard

I will never use your Website again to rent a hotel.

Business Self

2/10

Poor

25 Nov 2021

Li

If you stay here set your standards to low. As in it has to be better than sleeping in your car. Covers had multiple burn marks in them and had black marks all over them. Towels had same black marks. Tv barely worked, had a strange hum. And no breakfast as stated. They won’t even let you in the lobby you have to use the night window and stand outside freezing. If I would’ve paid $40 for the night then maybe. Anymore than that and you are being robbed. Just a general grimy feeling. I slept in my clothes and bagged them up in the morning. Also we reserved for four people and got two towels. Never received more.

Friends_and_family Family

2/10

Poor

15 Nov 2021

Scott

I have stayed at this hotel 4 or 5 times in the past and not had any issues; unfortunately, this wasn't the case this time. First of all, the carpet was coming up in the room, creating an unsafe tripping hazard. The bathtub was dirty. One of our towels had some type of blue substance on it and they all looked dingy. Housekeeping came and got our dirty towels while we were out and didn't replace them! We called the front desk and the attendant said he'd make sure we got some new towels, but we never got them. I will NEVER stay at this hotel again!

Leisure Partner

4/10

Poor

12 Nov 2021

Lauren

the web site had continental breakfast listed-but we were told due to covid not available anymore-. The towels were white with dark black stains. we had to ask for new towels every day. the bed was made first day but not the next. The building is run down. The trash was not emptied. Just was not a good experience.

Leisure Partner

2/10

Poor

06 Nov 2021

Sherrilynn

Dirty, used towels set some with makeup, beds awful, not dusted. Absolutely terrible.

Leisure Family

4/10

Poor

28 Oct 2021

Lauren

Filthy and rundown hotel room, I’m not sure it was actually cleaned before we checked in. It reeked of chlorine when we walked in, however. TV made a loud humming noise, and lighting and heating were not the best. You get what you pay for.

Leisure Family

2/10

Poor

25 Oct 2021

Sheila

The hotel is a dump. WAY overpriced. The room was dusty, comforter filthy, walls paper thin, pillows stained, piles of laundry in the lobby. The manager did give us a new comforter when we complained. I would never stay here again. We would have asked for our money back and gone down the road to another motel if it wasn't late.

Friends_and_family Family

4/10

Poor

25 Oct 2021

jeff

It is a budget hotel The price was 300 per night which is what a budget hotel goes for in high demand weekends in Asheville. Just set your expectations accordingly

Leisure Partner

4/10

Poor

21 Oct 2021

Jeffrey

The room was not clean. When we checked in one light was burned out and another had a missing bulb.
Despite advertising \"breakfast included\" there was none.

Leisure Family

8/10

Excellent

17 Oct 2021

Thomas

Good location but nothing spectacular

Leisure Partner

2/10

Poor

17 Oct 2021

Kelly

Terrible

It was dirty. Bedspread had cigarette holes in them. Hair in tub and on toilet. Dusty and just unclean

Partner

4/10

Poor

17 Oct 2021

Thomas

Way too much money for an old beat up room. Only one coffee for two people. Trash on ground in parking lot. No breakfast. Way too expensive.

Business Partner

2/10

Poor

07 Feb 2021

Billy

Not 2 Stars

This hotel was in really poor shape. The Hotels.com photos must be from years ago. We walked in and immediately back out of our room. I wish we had taken photos. The front desk said a refund would be administered online. The place was so bad we left to find other accommodations.

Here are some examples: The outside is in dire need of re-painting and maintenance. Every window of the room entrances has a metal pipe to secure the sliding glass from opening. The main light fixture in the room was an economy type fixture. The carpet where you enter into the bath area was so raveled that you could see the padding. There were heavily soiled stains on the furniture and carpet. The furniture had several scars of rough treatment. Heavy, unprofessional caulk beads lined the bathroom joints, corners, and abutments. The room had a smell of cigarette smoke masked by air freshener product (it was supposed to be a non-smoking room).

Where we ended up staying was less than a half-mile away, and only $20 more for an overnight rate. There were no bars in the windows. It was deemed as a 3 star hotel. The EconoLodge reported as a 2 star but is more like a 1star... maybe. The EconoLodge offered us to look at another room but I declined; I could see a bar in that window, too.

Partner

8/10

Excellent

30 Jan 2021

Stacy

Not disappointed at all

Everything was excellent! I had been driving and needed to soak and relax and stretch out!! I was not disappointed at all! Room was clean and bed was comfy!! Felt refreshed and ready for the next day! Thanks for a great night

Friends_and_family Family

2/10

Poor

14 Jan 2021

WILLIAM

I reserved a non-refundable room for $47 through Expedia. When I went to check in I was told since I lived within a 60 mile radius it would be $100. I couldn't afford $100 so I spent the night in my car and lost $47.

Friends_and_family Family

4/10

Poor

16 Nov 2020

Kyle

Kinda gross

It was a busy weekend so we paid $100. The floor was a little sticky, we couldn’t control the heat on the shower very well, the sheets on the bed are like paper so when I would move around at night it would wake both of us up. It had a gross smell as well.

Partner

8/10

Excellent

01 Nov 2020

Jean

Biltmore stay

The gentleman at the front desk was extremely kind. Our three rooms were all together. Everything was clean and safe. Great location.

Friends_and_family Friends

4/10

Poor

25 Oct 2020

Verified traveler

The property is a $70 stay tops we went at a peak and it was $175 which is insane. The good was no bugs, friendly workers, and good ac. the bad was a missing smoke detector and corners of the room and behind the dresser was filthy. Also we found a bandaid stuck to the wall.

Leisure Friends

8/10

Excellent

28 Sep 2020

Verified traveler

Things are a little different because of COVID (No breakfast, cannot enter lobby, etc.), but overall it was a good option for an overnight stay in the area.

Self

2/10

Poor

26 Mar 2020

Gregory

Run away !!!

Price was more then I booked for . Room smelled of smoke . Burns on bed . Avoid this place at all cost . Ended up only staying one night . 90 dollars . Booked for 59. Never refunded money difference .Yes ,I have pictures . No ,I will never stay here again.

Self

4/10

Poor

13 Mar 2020

Spencer

Needs a serious deep clean and new bedding. Pretty pathetic really

Partner

6/10

Pleasant

09 Mar 2020

Doug

Clean, but tired

Bed was comfortable, sheets were a little scratchy, towels were thin - sheets & towels were clean. Room was clean, but shows a lot of wear. Toilet tank flapper leaked, but the toilet was constantly cycling to refill the tank.. Wifi was good, didn't use the TV, didn't use the phone. HVAC (heater) worked.

Overall it was 'ok', not great, but reasonable price ... what do you expect? There's a reason they call this 'econolodge.'

Friends_and_family Family

6/10

Pleasant

08 Mar 2020

david

Fair stay

A quick overnight trip. Stained comforter, broken television. Parking lot is tough to navigate. Fair stay for the money. Breakfast is minimal.

Business

4/10

Poor

03 Mar 2020

Verified traveler

the room smelled like it was doused in lysol or some other disinfectant minutes before we entered. Seemed like they were covering something up.

Woke up with a sore throat.