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Quality Inn Asheville Downtown Tunnel Rd
Great Smokies - NC · United States
180 Tunnel RdView location
8.2/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.2/10 8.2
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quality Inn Asheville Downtown Tunnel Rd
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get a taste of the scenic Blue Ridge Mountains of western North Carolina when you stay at our reasonably priced hotel in Asheville, NC.
Amenities include free WiFi, free breakfast, a fitness center, a business center and guest laundry service. Guest rooms feature microwaves and refrigerators, sofa beds in select rooms, work desks, flat-screen TVs and coffee makers.
Our affordable hotel in Asheville, NC is a great go-to destination for business trips and family vacations alike.
Take advantage of easy access to local sites, activities and attractions such as the River Arts District, Asheville Outlets, downtown Asheville, Biltmore Estate, Biltmore Village, U. S. Cellular Center and the Blue Ridge Parkway. Our Quality Inn Asheville Downtown Tunnel Rd.
Show less
hotel helps get your moneys worth by providing friendly service, a convenient location and a variety of great accommodations. And do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
In the heart of Asheville, Quality Inn Asheville Downtown Tunnel Road is within a 5-minute drive of Fine Arts Theatre and The Orange Peel. This hotel is 4.4 mi (7.1 km) from Blue Ridge National Heritage Area and 5.1 mi (8.2 km) from Beaver Lake View Park.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No elevators
Car required
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 50 per stay
- Pet fee: USD 35 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Asheville Mall
0.8 km / 0.5 mi
Innsbruck Mall
1 km / 0.6 mi
Asheville City Hall
2.6 km / 1.6 mi
Pack Square
2.8 km / 1.7 mi
Hellbender
2.8 km / 1.8 mi
YMI Cultural Center
2.9 km / 1.8 mi
Diana Wortham Theatre
2.9 km / 1.8 mi
Buncombe County Courthouse
2.9 km / 1.8 mi
Colburn Earth Science Museum
3 km / 1.8 mi
Pack Place Education Arts and Science Center
3 km / 1.8 mi
Vance Monument
3 km / 1.8 mi
Asheville Art Museum
3 km / 1.9 mi
Fine Arts Theatre
3 km / 1.9 mi
The Orange Peel
3 km / 1.9 mi
Asheville Community Theatre
3 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 57
- hotel
- Small pets allowed (under 5 kg)
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Hotel safe
- Lift accessExtra charge
- ShopExtra charge
Show 12 more facilities & services
- Gym
- Luggage room
- Clothes dryer
- BarExtra charge
- Smoking areaExtra charge
- Meeting room
- Business centre
- Breakfast
- Non-smoking establishment
- Fitness
- Horse riding
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- TV
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 12 m²DBL.NM-5
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-5
Room amenities
- TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
QUADRUPLE TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Room amenities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 Bedroom • 6 m²QUA.NM-5
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
QUADRUPLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-5
Room amenities
- TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Asheville Downtown Tunnel Rd
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quality Inn Asheville Downtown Tunnel Rd
100
reviews shown
samuel
The location was most important to me.
Tehran
The hospitality was top tier, and the location of the hotel was great. We were able to travel to multiple destinations without any problems.
Jason
Had a great stay. The staff was very friendly.
Carlos
carpet in the room smells horrible and so does the stairs.
Ryon
The rooms were nice. The front desk lady was just kinda blunt. Not particularly friendly not particularly rude. The breakfast really didn't have much to offer though.
keith
Nice place..............................
Carlos
Great staff and very friendly. Clean room.
Robinson A
Awesome
Hsemil
Good location
Maarten
Good clean rooms. Comfortable bed.
Good tv with dish channels.
AC worked well.
Gym had two machines and a fairly compete weight rack and bench.
Only issue was that although breakfast ran till 9, by quarter to nine there was little food left and nothing was restocked. That was a disappointment.
Otherwise, quiet and clean
Good tv with dish channels.
AC worked well.
Gym had two machines and a fairly compete weight rack and bench.
Only issue was that although breakfast ran till 9, by quarter to nine there was little food left and nothing was restocked. That was a disappointment.
Otherwise, quiet and clean
Nigel
Check in staff was horrible. I made the reservation for my wife and called in advance to make sure it was ok. The gentleman I spoke with assured me it was fine. It took my wife 10 minutes arguing with the lady before she would check her in upon arrival. Rooms are very noisy, next to busy road. Will not stay here again:(
Laura
I wish I could include photos. There were many little things not clean like the bathroom door had two used soap bar pieces stuck to it with what looked like pubic hair (the door hits the shower so I assume this is how it was stuck to door), the tissue holder on the sink had dirty spots on it like splashed makeup , the bedside table had sticky drink rings on it, the hair dryer didn't work, the hair dryer handle left a sticky residue on my hands. The sheets and towels seemed clean. I came in late after a long day of work and not expecting to stay the night in a hotel. I had to be up at 4 am for work and so I did not address this with staff because I had to get some sleep and it was already late. Overall, it felt dirty. Hope they improve on this matter.
Netti
We didn't stay after reading the reviews. We felt very unsafe with the situations that were implied in the reviews.
CARLENE
Good place to stay
James
This might be the nicest quality inn I've stayed in! It's a smaller hotel but very neat and clean, in a great area. Fantastic for solo travelers!
Elizabeth
The room was emasculate. I parked directly outside my room on the first level. Breakfast was OK but not a full breakfast. I didn’t care about that. I’d stay there again.
Verified traveler
Needed a room for travelling pet dog. As much as I enjoyed the staff and what appeared as a clean room, the room itself was smelly from previous pet use. We have been several places and know even a designated pet use room can smell cleaner and fresher. The pricing was great and so all is fair I guess
Susy
Room was nice and clean
Marcia
Newly remodeled rooms. The staff was very friendly and helpful. Parking was easy. On-site breakfast included waffles and eggs.
Paula
Honestly we got our room and ended up not staying. Within 5 minutes we saw at least 5 incidents that made us feel unsafe to stay there. They offered us another room but we have a young child and under conditions of many paraphernalia users in the area and in the hallways and scattered around the front we felt better safe than sorry. The sad part is I returned my key immediately after seeing these things happening and they would not refund me. We drove two hours home after this at 830 pm because we generally did not feel safe staying there and they denied my refund.
Stay far away from this place, especially if you have kiddos!
Stay far away from this place, especially if you have kiddos!
DAVID
Breakfast was poor - skip it. Otherwise met the need for a nights stay.
Natalie
The pillows smelled so bad so we didn't use them. There was also only like 3 tissues in the tissue box. We arrived in the middle of the night and were out a few hours later. We got a room here because we didn’t want to spend $40 more for a regular hotel. I recommend spending the extra $40. The breakfast was fine. Waffle machine, muffins, bagels, white bread, yogurt, 2 cereals.
Jeremy
Clean room. Friendly staff. All coin op laundry machines were out of order so had to go to nearby laundromat, but the staff made sure I was taken care off.
Dianne
Upon arrival the room they refused to give me a room. Please refund immediately.
Sandra
We enjoyed our stay at this well maintained hotel! Bed comfy & room clean! Very short drive to the Biltmore Estate!
Gina
Parking was easy and convenient to access room
D. Carroll
This is one of the very best places we have ever stayed in . The staff was excellent , the room was great, parking was super, the breakfast was great. E are well pleased with all facets of our stay at Quality Inn.
Erik
Parking easy. First room had funny smell but was given another room that was fine. No pool. Overall convenient location to downtown.
Carla
Yes
Michael
Great front desk assistance checking in.
Michele
Clean room, friendly staff, good location
Steven
Very nice staff comfortable room breakfast is wonderful
Lisa
For the price, it was good for a quick reset amd back on the road.
Carolyn
Staff was friendly.
Lloyd
staff was not overly friendly
Robert
So when me and my wife got there we went in told them we had a reservation and they asked for my id and proceeded to tell us we couldn’t stay there because they have a no local policy and we’ll I basically lost 113$ because of that. They need to make sure they have that readable on the site so people won’t lose their money
loren
The woman who was at front desk in the morning was not pleasant, if not rude
Fruit was rotting
Housekeeping did not replace toiletries on more than one occasion
Fruit was rotting
Housekeeping did not replace toiletries on more than one occasion
Andres F
The staff was amazing, everyone was very helpful and happy to do their jobs. The place has been recently renovated but it needs some carpet replacing; otherwise the rooms were kept very clean and filled with toiletries. They’re very generous with pillows and towels as well. Will definitely come back
Krystin
Incredibly disappointed with the cleanliness of the room. The carpet floor had huge stains, the mattress was filthy, the bathroom towels had been used and not washed. The desk and dresser were sticky and actually had a layer of visible dust/dirt on them. I was so grossed out, that I didn’t even want to sit down. I was in a smoke free room, but had neighbors on both sides of me, who would smoke frequently in the hallway so I had to smell cigarette smoke all night. The last straw for me was the fire alarm going off at 4am. I ended up leaving the hotel, and sleeping in my car for a few hours. Absolutely one of the worst experiences I’ve ever had at a hotel.
Margarita
Yes
Rebecca
Location is good, room is clean, bedding is comfortable. Breakfast offerings/quality below average.
Mark
Clean Room.
Julia
Staff excellent service. Bathroom floor could use sweep/vacuum and wash.
ch
Very comfu bed and pillows. Desk clerk was super friendly and very helpful. A+ on cleanliness. Convenient to downtown.
Austin
Clean room, pretty quiet. The breakfast was more like continental.
Riley
Ashley was the best!
Christopher
Friendly staff and clean, comfortable rooms.
David
Room was great and the staff was very helpful. I would recommend this location to anyone.
Joshua
Room was nice, quiet. Staff very friendly and professional
Bailey
Accommodations were fine. Woman at the front desk was rude but it’s a motel so…
Stacey
Forced to comply with rigid check in policy that was not mentioned on the app.
lester
Just stayed one night. No issues.
Charlie
Yes very clean
Pat
The check in lady was really nice
Sandra
Clean room, friendly staff. The hotel is very adequate. Not high end but very good for the price. Location is great.
Cesar
Best busdet hotel in town. Safe, extremely clean and comfy beds.
susan
Looks old from the outside but it was actually quite clean and the beds comfortable. Back parking is a little dark recommend parking in the front near the office.
Albert
Nice
RONALD
We attended a musical in the area and returned to the motel about 9:30 pm. We had to drive throughout the entire parking lot to find the last parking spot. We then walked the length of the building to get to the stairs, to use the only stairs to our 2nd floor room. We then walked half of the building back toward our car to get to our room. No elevator ... for folks in their 80's is not the best option for seniors. The room was very clean and worth the price.
Robert
Clean rooms GREAT STAFF AND GREAT VALUE
Robert
Always a GREAT STAY. AND GREAT STAFF
CONVENIENT LOCATION TO DOWNTOWN!!!
CONVENIENT LOCATION TO DOWNTOWN!!!
Brighton
Your ok
Marcelo
Clean room, friendly staff, easy parking, good breakfast.
Thank you!
MC
Thank you!
MC
Jennifer
Great location. Great parking. Friendly front desk. Condition of property very nice. Nice size room. Comfortable bed. I will stay here again.
Michael
Easy check in. Quiet. Clean room
Suellen
The area and hotel attract less than desirable people. A young woman, who was strung out on dope, was sitting in the dirt and moaning loudly outside our rooms. I called the office, received different excuses why they couldn't do anything about her, even though I told them to call the police, as much for her sake as ours. Eventually, the police came and took her away. Then at 2:30am, a drunken group of guys came laughing and talking loudly down the corrudor. They then proceeded to continue the party in their room next to ours.
Not a peaceful or safe environment to spend the night.
Not a peaceful or safe environment to spend the night.
Tyler
The bed sheets were stained and had lots of hair in them
Dominic
Great staff
D. Carroll
Room was great and comfortable.
Amy
Newly renovated rooms were a huge plus! King size bed was super comfortable! Very pleased!
Leanette
Easy check in, friendly and was clean and they give you more than one roll of toilet paper and the bedding smelled fresh :) I usually stay in fancy hotels, but I haven't always come from that part of the world, so this place worked for to sleep and take a shower for a couple nights and would of worked if I stayed a whole week. I have no complaints and would stay here again.
Thomas
Clean room
Destiney De
Maybe more clean, sheets had stains
Virginia
Rooms were adequate...nothing fancy, carpet needs a good cleaning. Breakfast offering was mainly bagels and yogurt and waffles. No protein in site. However the coffee was delicious.
James
Clean room, basic breakfast, kind staff
James
Good
Cora
The room is great , it’s clean . But no elevator. If you have to carry lots of stuff it be a problem and only1 or 2 staircase . The breakfast is terrible. We stayed 2 days and over the weekend where the fee is doubled but the breakfast stayed same for the 3 days we stayed there. No protein products . No eggs , no bacon, no sausage . Just not good enough for what we paid for the weekend . Weekend rate is doubled of that you pay on regular days . Staff is great though .
Jim
Everything more or less ok. But just ok. Room definitely smelled of smoke despite it being a non-smoking hotel. Assume they didn't replace carpets etc all since making that change. Breakfast was limited, did have coffee, juice, cereal, make your own waffles.
Robert
Clean
GREAT STAFF!!!
GREAT STAFF!!!
Andrew
Older hotel with recent remodel. Decent but nothing to write home about. Doors to rooms are open to the outside, smells and sounds freely came and went. Overall the hotel served its purpose and we went about our day.
Alissah
Great clean rooms
Christopher
Gym was fine it suited our needs. Water cooler didn’t work though. Room was fine too, the carpet could use deep cleaning but overall for the price and knowing what we were getting into it was a decent stay. Continental breakfast wasn’t the greatest compared to somewhere like the mariott or something but it suffices. Maybe fresh fruit or breakfast sandwiches would elevate it more. But again, that’s probably asking too much. If you need something cheap with good/decent customer service this is for you.
Laurence
Clean room. Not a lot of options for breakfast
Denise
Front desk staff was unfriendly in the morning and with attitude. She clearly didnt want to be there.
We were not the only ones to notice and commented about it
She didnt smile or greet anyone. When I let her know my room card didnt open the door to the breakfast room, her remark was “yes we mnow it doesnt work, that is why we have a sign here to tell you to go around (she pointed one but there was none)” she has zero customer service skills. Check in previous eve ing was very nice, cheerful and helpful.
Need the manager to work with her, or observe her attitude towards customers and her role there. Or recommend she find another job.
We were not the only ones to notice and commented about it
She didnt smile or greet anyone. When I let her know my room card didnt open the door to the breakfast room, her remark was “yes we mnow it doesnt work, that is why we have a sign here to tell you to go around (she pointed one but there was none)” she has zero customer service skills. Check in previous eve ing was very nice, cheerful and helpful.
Need the manager to work with her, or observe her attitude towards customers and her role there. Or recommend she find another job.
Patricia
Room very much like more expensive hotels. Very quiet. Staff friendly and anxious to help.
Elizabeth
The hotel was fine. Some features of the room need to be updated such as the sink because the tile was broken and it was patched with tape. The shower curtain was a bit dirty/moldy. One of the sheet covers was a bit dirty, perhaps stained. Everything else in the room worked fine. The sheets and towels were soft. Pillows and beds were good as well. The staff were lovely and good costumer service. Breakfast was basic. Cereals, juice, coffee, milk, waffles, bagels, yogurt, muffins, fruit. Parking in the front is limited. The area where the hotel is at, is a bit weird to drive around. The outside also needs some updating. For the price is okay but could be better. Compared to other options the price was more affordable but that also comes with the downsides of certain things.
Brenda
It was okay but too expensive for the facilities.
Sangeeta
The rooms on the second floor were a great deal better than the ground floor rooms. Staff was friendly and accommodating. The breakfast was not a full Continental breakfast as advertised but it was not bad.
Denise
Good location, great bed.
The location is good. About a 20 minute walk to downtown. The bed was wonderful. The shower was nice and hot and the towels were soft and white. Breakfast was a disappointment because of the temperature of the food. For the price, I would stay there again.
Antonio
Very icontra
Chantelle
Came for a business trip and had the best stay. Ashley was excellent, she checked us in quickly, was very friendly and informative. Loved her energy on a gloomy Friday evening, she definitely made my check in experience eventful. The rooms were spotless and very spacious. The breakfast was about average, no complaints there. Overall, had a wonderful stay and will definitely be back on the next business trip.
Elisa
Suitable enough
Ashley checked us in. She was very helpful, friendly, and professional. The hotel property is old but has been remodeled reasonably. It’s comfortable for an overnight stay or two.
Ashley
great stay 😊
Alexa
If you want the feel of a freshly renovated hotel with exterior entry this is it. Exterior is clean, and seems safe. We had a very nice stay while visiting Asheville.
Douglas
Convenient
Had everything I needed for a reasonable price
Trudy
Decent for the price.
For a budget hotel I thought this was a good experience. My room was clean. The bed and pillows are comfortable. Everything was in working order. Prince at the front desk was very accommodating. The breakfast buffet is basic. Paper plates and plastic silverware. There is a nice waffle maker, bagels, yogurt, juice, cereal, fresh apples and bananas. No protein. This hotel has two stories. The doors do open to the outside. That made me a little nervous. There are security cameras. The doors have peep holes, a deadbolt, and a flip lock. The location is excellent- right off the highway, less than three miles to the Biltmore Estate, and close to downtown. There is a Wing Stop next door and plenty of other restaurants close by.
Lisa
I was traveling with 2 dogs and there was nowhere to wash them and all.There was no no grass to take him out into or nothing
matthew
The room was nice and clean. The area was quiet and was convenientl. Was a greatbplace to stay.
Sydney
You have to pay a $50 deposit on top of what you pay through Expedia, not a fan of that
Lisa
This was a very nice hotel with super friendly employees. We appreciated the tiny store in the lobby because it had want we needed.
Bed was comfortable and the room was quiet. and centrally located near the Biltmore.
Bed was comfortable and the room was quiet. and centrally located near the Biltmore.
Location & surroundings
Quality Inn Asheville Downtown Tunnel Rd
180 Tunnel Rd, Asheville, United States
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Quality Inn Asheville Downtown Tunnel Rd
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