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The Windsor Boutique Hotel
Great Smokies - NC · United States
36 Broadway StreetView location
9.8/10Excellent634 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.8/10 9.8
Condition9.8/10 9.8
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Windsor Boutique Hotel
Located in the heart of Asheville, The Windsor Boutique Hotel offers a luxurious stay just a short walk from the Diana Wortham Theatre and the Thomas Wolfe Memorial. This boutique hotel features 14 individually decorated guestrooms, each equipped with a kitchen, a 50-inch flat-screen TV, and complimentary Wi-Fi.
Guests can enjoy amenities such as a snack bar/deli, concierge services, on-site shopping, and free self-parking. For those flying in, Asheville Regional Airport (AVL) is 14. 8 miles away.
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With a stay at The Windsor Boutique Hotel, you'll be centrally located in Asheville, steps from Diana Wortham Theatre and Thomas Wolfe Memorial. This boutique hotel is 0.4 mi (0.6 km) from Harrah's Cherokee Center - Asheville and 0.4 mi (0.6 km) from The Orange Peel.
Make yourself at home in one of the 14 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with queen sofa beds.
50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 8 AM - 11 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property in the morning on their arrival date to arrange check-in.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: USD 50 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Black Mountain College Museum
0.1 km / 0.1 mi
Center for Craft, Creativity and Design
0.1 km / 0.1 mi
Asheville Community Theatre
0.2 km / 0.1 mi
Vance Monument
0.2 km / 0.1 mi
Colburn Earth Science Museum
0.2 km / 0.1 mi
Asheville Masonic Temple
0.2 km / 0.1 mi
Pack Place Education Arts and Science Center
0.2 km / 0.1 mi
Asheville Art Museum
0.2 km / 0.1 mi
Diana Wortham Theatre
0.2 km / 0.1 mi
North Carolina Stage Company
0.2 km / 0.2 mi
Thomas Wolfe Memorial
0.3 km / 0.2 mi
Bender Gallery
0.3 km / 0.2 mi
Woolworth Walk
0.3 km / 0.2 mi
Pack Square
0.4 km / 0.2 mi
Fine Arts Theatre
0.4 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 14
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Shop
- Concierge
- Newspapers
Show 4 more facilities & services
- Luggage room
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Windsor Boutique Hotel
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Windsor Boutique Hotel
100
reviews shown
Tammie Diane
Perfect stay for my sister and I! Downtown close to everything. Hotel had wonderful service and atmosphere! Small and quaint! Bed was very comfortable!! Having a small kitchen and washer and dryer were very helpful! The bottled water, coffee and snacks were unexpected delights!!
Amanda
Lovely place . I really enjoyed my stay. Will be back ASAP
Christine
Very good place to stay.
Wanda
The Windsor Hotel was simply stunning!! It exceeded our expectations. The decor and the comfort was well appointed. A home away from home for sure!!! The staff were all friendly and accommodating. I absolutely loved every single moment of our stay. The location and availability to shops and restaurants was awesome!! Thank you Windsor Hotel and staff for a wonderful experience.
Nicole
We always stay at the Windsor in Asheville. The rooms and space with kids cannot be beat!
Brendan
Unique hotel close to great food and with easy access to the highway. Lovely staff, comfortable rooms, and the full kitchen was very convenient.
CANDACE
We had an absolutely wonderful stay at The Windsor Boutique Hotel! From the moment we arrived, everything felt welcoming, comfortable, and thoughtfully curated. Our room was incredibly spacious, and the artwork throughout was beautiful—it added such a unique and elegant touch to the experience.
The accommodations were clean, charming, and truly felt like a special place to stay. The location is perfect for enjoying everything Asheville has to offer, which made our trip even more memorable.
Thank you for such a fantastic stay—we had an unforgettable time and will definitely be back on our next visit to Asheville!
The accommodations were clean, charming, and truly felt like a special place to stay. The location is perfect for enjoying everything Asheville has to offer, which made our trip even more memorable.
Thank you for such a fantastic stay—we had an unforgettable time and will definitely be back on our next visit to Asheville!
David
The truth is I got everything I wanted at the hotel but a good night's sleep. The people are helpful. The amenities are great. The rooms are large. But it's a creaky old noisy hotel, and the clomping on the floors above my room kept me awake half the night on multiple nights. Bad guests upstairs? Probably, but a properly built hotel would have deadened some of that noise. Shame, I really wanted to like it.
Tifini
Excellent value & very conveniently located
Michael
👍
Tyler
We absolutely loved our stay at the Windsor! The staff was friendly, the location was in the heart of downtown so shopping and food are walkable. The room was very clean and had everything you would need. Our room included a refrigerator, stove, microwave, washer,dryer, etc. It was a very cozy room that felt like a home away from home. If we are ever on the area again we will definitely be staying at the Windsor again!
Michael Paul
Really nice place with great staff and service. Would definitely stay here again.
Louis
Staff was exceptional. Room was beautiful, large and nicely appointed. Location was wonderful - great to walk to all the downtown spots. Little details like snacks and waters available 24 hours. Free parking which is a rarity at a downtown hotel. Five stars all around!
Reid
The suite is spacious, overlooking the street. Lots of shops, restaurants, bars, breweries and more within walking distance from the front door.
Susan Jennifer
Rooms are spacious, wonderfully appointed with soft robes and good coffee. Very comfortable beds. The location is perfect, close to shops, spas, breweries, restaurants. Staff is friendly and helpful. Would absolutely stay here again.
sandra
Location was perfect, walkable to music, shopping and restaurants.
The ‘room’ was just perfect as well. Felt like a well furnished upscale studio apartment. Kitchen was clean, convenient with coffee maker, hot water for tea, refrigerator with ice maker. For two days I felt like a resident of Downtown Asheville. Staff in the front desk were friendly and ready to assist. Never felt intrusive. Would definitely recommend!
The ‘room’ was just perfect as well. Felt like a well furnished upscale studio apartment. Kitchen was clean, convenient with coffee maker, hot water for tea, refrigerator with ice maker. For two days I felt like a resident of Downtown Asheville. Staff in the front desk were friendly and ready to assist. Never felt intrusive. Would definitely recommend!
Christina
This is seriously the perfect hotel for a “home away from home”! You are within walking distance of sooooo many cute shops and great eats! The staff is so warm, welcoming, and helpful! There’s a full kitchen and a washer dryer in the room, and the rooms are quite spacious! This will be our go to hotel when we visit wonderful Asheville!
Howard
Satisfied with our stay. No problems.
Heather
We loved the Windsor! The staff were super friendly & helpful. It’s centrally located. We walked everywhere. We also enjoyed the room. It was roomy & comfortable & very clean. We will definitely return.
Sydnee De
Everything was amazing. The attention to detail and little things truly were amazing!
Aimee
What a gem! The Windsor is a fantastic property right in the heart of Asheville’s downtown. Historic, charming, well appointed. — The room was basically a small apartment with full living room and kitchen setup — great for a comfy stay. Amenities were amazing including complimentary drinks and snacks, fantastic touches in the room like a W/D with included detergent — Just a small example of the little touches, the detergent was fragrance free to be considerate of guests who can’t tolerate scented detergent, etc.
Staff was fantastic and gave great local recommendations — Would definitely return and don’t hesitate recommending!
Staff was fantastic and gave great local recommendations — Would definitely return and don’t hesitate recommending!
Revis
Great place for travelers. Good location.
Connie
We had a wonderful stay. It was one of the nicest and cleanest places that we have ever stayed in. They made it feel like home. They thought of everything. I would recommend this place a 100%. Thank you for everything.
John
Huge room
Charming space
Great location - walking distance to almost everything
Excellent Staff !!!
Charming space
Great location - walking distance to almost everything
Excellent Staff !!!
Jennifer Brooke
This was one of the best experiences I’ve had at a hotel. The room was a well-appointed apartment, super clean and cozy. Every staff member I engaged with was incredibly friendly and helpful with thoughtful recommendations for places eat and general local insights. I’m definitely coming back to Asheville, if only to stay at the Windsor!
Lena
Everything was clean and comfy. The only thing that was uncomfortable was the pillows. Other that that I enjoyed it very much.
angela
Wow! We had a wonderful stay at the Windsor Boutique Hotel. The rooms were beautiful and thoughtfully decorated. The bed was really comfortable. Having a full kitchen and washer/dryer was the main selling point for us. The parking situation is easy-peasy and you can unload in front of the hotel before parking. The front desk staff is very kind and professional. The location can't be beat. We were able to walk to everything we needed and never had to use our car once all week! I hope to stay again during my next trip to Asheville!
Emily
Great stay! Amazing staff
Luke
The establishment was fantastic. Location, Cleanness and Staff all of it. Could have not asked for a better experience.
Allison
awesome place. lots of personality. Great services great location in the heart of downtown
Michael
Awesome! Erica was so helpful friendly and kind! We are going to go back in May!
Sydney
The room was amazing. Very unique, clean, had everything we needed, and comfortable. GREAT service and location. 10/10 would stay again!
cassandra
Most fabulous hotel! The staff was incredible. The room was perfect every which way.
Dawn
Lovely boutique hotel! The room was beautifully decorated with well-equipped kitchen, comfy living area, and quality bath amenities, robes, slippers, etc., in a perfect downtown location. We only spent one night to see the Thomas Dambo Trolls at the N.C. Arboretum, but it would be a great home base for extended stays exploring downtown Asheville and beyond.
Warren
Fantastic. Really enjoyed the hotel and the staff was top notch.
Robert
very nice two room set up with kitchen area. refurbished older building right in the heart of Nashville.
Wendy
Loved our stay
jane
The staff was incredibly helpful at check in and on check out. The building definitely brings the older building charm with modern amenities. The parking is close enough that it wasn’t an issue, especially given that the location is downtown Ashville. I would love to return and stay longer.
John
Such a great stay. The rooms are big and feel more like a home than a hotel. It’s in a good part of the downtown area so everything is walkable. I could have stayed for a month.
Margie
Excellent service! We have stayed here several times and love it and we always recommend to people
Susan
Wonderful hotel, clean, spacious, comfortable, and close to restaurants and shopping. Friendly and helpful staff.So many little extras. Will definitely be back.
Robert
The best service.... everything you need in the best part of downtown Asheville.
Angela
One of my all time favorite boutique hotels I have ever stayed! Room was incredible, friendly staff who were so nice, and just an all around exceptional experience! We will be back, I just wish we could have stayed here for an entire month!!
Richard
Great location. Really loved the style of the hotel, hardwood floors, nicely furnished, staff was courteous, and rooms were also very nice. However, the the beds need huge improvement. Both the Queen size bed and the sofa bed were in terrible condition. Had trouble sleeping at all.
Jeffrey
This boutique hotel was amazing with an excellent location and great staff. The room was great as well.
Yigal
Very nice setting, great location. Very attentive stuff. Unique place.
Raphael
Great location downtown…close to everything.
Julie
Excellent room and service. Much more special for our elopement than an average chain hotel room. Super comfortable and clean.
Parsa
Everything was amazing. From check in to check out
Alexander
Thank goodness we were on the 3rd floor because the floors were quite creaky. Water pressure was horrible . We smelled smoking a few times and lastly, the pull out sofa bed was terribly uncomfortable and it made horrible sounds everyone she moved- she’s a small 11 year old. Our king bed was very comfortable. The staff was super kind & helpful!!
Robert
Amazing stay at the Windsor. Extremely friendly staff, hospitable project and comfortable room and hotel. Great location and couldn't recommend enough.
Cynthia
This is a fantastic location. The staff were very helpful and friendly. Our room was beautiful and the coffee (jammy vibrant chocolate) outstanding! We will definitely return.
Greg
Close to restaurants and bars. Convenient. Parking is a short walk but was fine. Staff was helpful but not always there in the evening.
Francisco
Excellent location
Elton
Everything was great. The folks at the front desk were the best. Definitely will stay here again!!
Barry
Great staff - very comfortable accommodations, great location
Lance
It’s a beautiful hotel in a cute town.
Kim
My husband and I were celebrating our 40th anniversary and spent it in Asheville. When looking for a room I was looking for something unique and beautiful and this place did not disappoint! So very clean and the decor was just perfect!! We will definitely be back!! The staff was very helpful and friendly!
Louise
Louise
Everything was amazing
David
Windsor over biltmore hands down
Charming hotel was an absolute gem of a place to stay in. We decided on Windsor over the Biltmore because the rooms are much more spacious and charming… a bit of history and yet with all modern amenities. I didn’t feel like I was staying in a cookie cutter Marriott room. Felt like home and we will stay again.
Karen and John
I recently stayed at the Windsor Boutique Hotel, and it was fantastic! The staff were incredibly welcoming, and the chic decor perfectly blends modern elegance with local charm. My room was very cozy and was impeccably clean. The location is ideal, just a short walk from downtown Asheville's shops and restaurants. Breakfast featured delicious, locally sourced ingredients. The personalized service and attention to detail made my stay unforgettable. Highly recommend the Windsor Boutique Hotel for a memorable Asheville experience!
Barry
We loved the quaintness of the property and how central it was to walk all over town. The staff was fantastic too. Definitely our place for when we visit.
yvette
We had a wonderful stay. The staff was friendly and helpful. We loved the complimentary snacks and drinks. We are definitely going back for another stay.
Kara
This hotel went above and beyond my expectations. Although the road it is located on is a little congested, once I had navigated the street to the unloading zone and unloaded my bags, the rest of the experience was wonderful. I felt like I was in an apartment with every amenity I could have wanted, including special welcoming touches for my fog and myself. I will be back!!!
Patrick
Our suite was perfect for our family of 5. The hotel
Reinhold
We loved staying at the Windsor Hotel. It is located close to the center of Asheville with convenient access the a number of restaurants on Broadway Street. The interior of the hotel has a lot of charm. We stayed in the Luxury Suite wich had large living room & built in kitchen, a separate sleeping area & a spacious bath room. The room was clean. We loved the hands off service on demand concept of the hotel. Hotel parking is included and around the corner. The friendly personell in the reception was very helpful.
Debbie
Beautiful
Derek
Excellent on all counts
Michael
Really nice. Loved the rooms. The living could be a little noise for some people at night but it was fine for us. Really nice would highly recommend. Family loved petting the dog in the lobby.
Michael
Very convenient to diw
Kelle
Beautiful room and amenities. It’s like having your own city apartment in the middle of Asheville.
Brandon
Downtown Asheville
Wonderful place staff were very nice and love the view and the room
Stacey
Trash truck noise
The hotel and service were amazing. Unfortunately the trash trucks were out bright and early. It was very loud outside our room and we awoke to that noise for quite a while emptying trash along the street.
James
Beautiful spot in a beautiful town. Really top notch accommodations and space. Love that so many great spots are in walking distance too. Would highly recommend.
Mary
A lovely hotel and a great location!
Jennifer
Affordable Luxury
Beautiful hotel. Centrally located. Most things are centrally located and in walking distance (including parking, so be advised that it is NOT onsite as I was led to believe). Homeless population in the immediate area is off putting but understandable, considering. Staff is attentive and helpful. Was drawn in by the pictures when looking for somewhere to spend my Birthday. Outside does not do the interior justice. Will absolutely return
*If you’re due vip access perks, please request bc I didn’t receive mine. Was flustered after checking in and didn’t ask*
*If you’re due vip access perks, please request bc I didn’t receive mine. Was flustered after checking in and didn’t ask*
Michael
Each suite is unique. Bottle of wine with Expedia booking.
Paige
I loved the character of the place; it's quirkiness and vibe. It's proximity to everything cannot be beaten either.
Tyler
Absolutely love this hotel! It was perfect for our weekend getaway. Everything was beautiful, comfortable, & convenient. We had an amazing stay and will stay here again when visiting Asheville.
Susan
Awesome place. Highly recommend! Staff and room were excellent
Patrick
The hotel was very nice. My biggest complaint is the parking is so bad, it doesn't feel safe parking in the ally the hotel provides, i went to move my car at 12am to the paid parking garage and there were numerous homeless in the ally next to the cars. Our check out was on Saturday and we were told we'd have to move our car to that parking garage because of a farmers market blocking the ally, so I ended having to pay for the parking. Also the front desk was on limited hours and I ended up helping two guest get checked in and find parking since I happened to be in the lobby. Outside of that the hotel was amazing. The room we stand in had a dated bedroom tv with no smart functions so we weren't able to watch Netflix together which was a bit of a let down but not a deal breaker. I really did enjoy my stay, the parking really was the worst thing about it. I probably wouldn't stay again due to that but really thats the only reason
paula
Wally cuddles is a must
Wally the receptionist was the highlight of our visit. Missing our own pooches meant cuddles was a must. The rest of the team are great too so friendly. And the room was amazing.
Roy
Wonderful stay!
We come to Asheville a few times a year. We had stayed at a few places before finding the Haywood and had been very happy there until their recent renovations took out their bathtubs. I have nerve conditions that need me to soak my legs. That led me to calling a bunch of places and finding the Windsor and I’m so glad I did. It had a wonderful location, charm and much better than an average hotel stay. (It was even cheaper than our previous hotel by a tad) The amenities couldn’t be beat. Will definitely return.
Kristen
Great boutique hotel. Very charming with a great blend of features that appeared original and also many updates. Felt very clean. Great amenities in the room that are small but highlight you’re in a higher level hotel (robes, slippers, hand soap, nicer toilet paper, complimentary beverages). The only downside to the room was the bathroom lighting was low but then I found there was a lit makeup mirror in the cabinet.
Lots of shopping, restaurants in the area. Highly walkable. Definitely recommend.
Lots of shopping, restaurants in the area. Highly walkable. Definitely recommend.
David
The staff was very friendly and helpful!
Reginald
The property is a nicely redone older building. The street noise from our sitting room was very bad. The parking is a block and a half away in an unsecured lot
Amanda
We loved staying at the Windsor hotel. It was a beautiful, carefully curated space that met our needs and exceeded our expectations. From the real dishes in the kitchen, to the convenience of a washer dryer, it was well stocked and beautiful. Staff was extremely helpful and responsive; they just weren’t always there which is why that’s four stars.
DORAIDA
We love the room, very comfortable for our family of 4
Laureen
Beautiful historic property thats modernized and makes you feel like home. Staff was extremely friendly and kind.
Julian
A great place and excellent location
Hayley
Absolutely amazing!!! We snagged a last minute reservation and could not have been more lucky to have stayed here! Great location - gorgeous, spacious rooms. Amazing decor. 10/10!
Carl
Excellent Service.
Caitlin
This is a great, well-appointed boutique hotel in the middle of downtown Asheville. The staff are lovely and it’s walkable to so many fun shops and restaurants. We loved our stay!
Shannon
Beautifully converted historical building!
Valerie
Enjoyed the Old World ambiance and the ability to walk to most areas downtown and not have to worry about parking.
Enjoyed the snacks and the adjacent gallery.
I thought the place was going to be a bed & breakfast, but, sadly, no breakfast! :( Nice refrigerator - with ice!
Bathroom sink was very small. Heads up for all of the women who have cosmetics or hair implements to work with - almost no room. Many of the outlets did not work so things I thought were charging ended up losing power.
Great windows and natural light in living room. Too dark everywhere else. TV in bedroom didn't work.
All staff were wonderful! Very helpful with positive affects. All in all, enjoyed the stay!
Enjoyed the snacks and the adjacent gallery.
I thought the place was going to be a bed & breakfast, but, sadly, no breakfast! :( Nice refrigerator - with ice!
Bathroom sink was very small. Heads up for all of the women who have cosmetics or hair implements to work with - almost no room. Many of the outlets did not work so things I thought were charging ended up losing power.
Great windows and natural light in living room. Too dark everywhere else. TV in bedroom didn't work.
All staff were wonderful! Very helpful with positive affects. All in all, enjoyed the stay!
John
Great
SHERRI
The staff was wonderful. Beautiful suite and nice touches throughout.
Chester
Loved everything
Maria Jessica
Very nice hotel!
Edward
Property had a lot of character.
Location & surroundings
The Windsor Boutique Hotel
36 Broadway Street, Asheville, United States
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The Windsor Boutique Hotel
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