The Omni Grove Park Inn

United States , Great Smokies - NC
Asheville, 290 Macon Avenue
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

27 Apr 2026

Melissa

Incredible hotel!!! The food was great at the restaurant with amazing views of the Smokey mountains. The spa is also amazing! Cannot recommend this hotel enough.

10/10

Exceptional

26 Apr 2026

Virginia

Great views!!! Well manicured property.

Partner

10/10

Exceptional

26 Apr 2026

Tamula

All of staff was exceptional

Partner

10/10

Exceptional

24 Apr 2026

Sharon

Staff were friendly and accommodating. The grounds were beautiful and we had an excellent view of the mountains while also overlooking the golf course. Our family had a great time.

Family_with_children

10/10

Exceptional

20 Apr 2026

Matt

It’s worth it go for it

10/10

Exceptional

18 Apr 2026

LAURENCE

Great stay

10/10

Exceptional

18 Apr 2026

Tom

Disappointed with view from our room. Selected premium room with Mountain View. However, view was obstructed by scaffolding due to building maintenance.

Partner

10/10

Exceptional

05 Apr 2026

Jill

Beautiful hotel. Room was great. Just wish they did not charge me a $10 tennis fee since we already paid a $45 per day resort fee

10/10

Exceptional

03 Apr 2026

Sara

The property is beautiful! I loved the spa and sitting outside looking at Black Mountain.

Family_with_children

2/10

Poor

02 Apr 2026

Thomas

Expensive and the main draw was the pool which we couldn’t use with an expensive $200 day pass that we couldn’t buy a week ahead of time because it was sold out.

Partner

4/10

Poor

12 Mar 2026

Leah

The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this.
Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay.
The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return.

Family

10/10

Exceptional

01 Mar 2026

Mary Beth

Everything! Staff amenities and especially the spa and the spa treatments

Family

6/10

Pleasant

01 Mar 2026

patricia

I got married at the Grove Park Inn 24 years ago. I was disappointed to find the hotel lowered its standards of comfortable luxury. It was cozy in spite of its size. This hotel is run now as a pure commercial enterprise. Super crowded. The room was just average. No place to have brunch on Sunday. The SPA is over prized. No beverages in refrigerator. No shower cups

Partner

10/10

Exceptional

01 Mar 2026

Mohit

Well kept property and courteous staff.

10/10

Exceptional

28 Feb 2026

Brian

Historic charm, attentive staff, luxurious spa

Family

8/10

Excellent

25 Feb 2026

Cliscia

The hotel itself is an experience. The building, location, the view... Nothing special about the bedroom itself.
Drinks and food were excellent.
The downside is that most of the amenities are paid for. We didn't know beforehand that the spa was super busy and that we needed to reserve it in advance to get the chance to enjoy it. In addition the general swimming pool infrastructure could be a way better. It doesn't match the hotel level.

Partner

10/10

Exceptional

23 Feb 2026

James

There was a bellhop named James that was especially helpful-

Partner

10/10

Exceptional

22 Feb 2026

Annie

Beautiful

6/10

Pleasant

21 Feb 2026

David

We booked the hotel for the room and the view, but there was a big construction project going on and the view was blocked by scaffolding. I don't feel like they worked hard to let us know this ahead of time.

They accommodated our ask for a different room, but it was much smaller and just not what we had in mind.

However, they let us out of our final two nights on the reservation - I was very appreciative of this.

Overall, it's a beautiful property, setting, the grounds are lovely. Views are fantastic.

That said, the rooms are pretty dated and nothing special. The hotel is pretty expensive considering all of this. You're paying for the location, not the rooms.

10/10

Exceptional

20 Feb 2026

Kristan

Yes the room was nice and the staff was professional

Partner

10/10

Exceptional

19 Feb 2026

Lindsey

Room Spotless and Staff was very Nice !
Loved the Fireplace and Sitting outside for Morning Coffee

Partner

10/10

Exceptional

16 Feb 2026

Jonathon

The property is amazing and the history is very rich. Taking it all in is humbling. We enjoyed our stay and the personal treatment and attention to detail.

10/10

Exceptional

16 Feb 2026

Dale

Very interesting hotel with lots of unique features.

Leisure Family

6/10

Pleasant

15 Feb 2026

Eda

Yes the room is good, but my complain is, I booked for a 3 persons on the room but the robes, water bottles and cups they prepared are only good for 2 people. And another thing the spa access I expected it to be complimentary for guest or has priority but we needed to have a day pass which is sold out already.. The day pass access for the spa should be part of their booking options then if guests needed to have a day pass. To think they charge for amenities and ending up not using them.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Michael

Staff was very friendly and helpful. They seemed to really care about providing a nice experience.

10/10

Exceptional

11 Feb 2026

Andrew

Everything was great

Partner

10/10

Exceptional

10 Feb 2026

Andrea

Just an amazing property all around with incredible staff, amenities and accommodations!

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Megan

Amazing experience!!

Leisure Partner

10/10

Exceptional

22 Jan 2026

tarik

Dated rooms but wonderful facility. Bar at Christmas Eve with fire is worth it all.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Kimberley

Every staff member was friendly and professional. The hotel rooms and lobby were beautifuly furnished with authentic Arts and Crafts furnishings.

Partner

4/10

Poor

20 Jan 2026

Erika

This hotel did not meet my expectations of a high end luxury hotel. The hallways smelled musty, I am aware it is a hotel build in 1912 and of course will have an older smell but for the price and level the hotel places its self it felt dusty, dirty and musty. Once at the hotel be aware that the use of the spa pools are not included- that is a separate $244 per person to only use the pools (no massage or treatment included) and you HAVE to make reservations WAY in advance for the spa. You also have to make reservations for the use of the pickleball/ tennis areas WAY in advance as well- they were already booked out for a week. The sports complex of the hotel was also unkept and musty, the gym was VERY hot it didnt even feel like the a/c was running. If the hotel doesn’t have capacity for the number of guests to be able to enjoy all parts of the resort since the guest pay an extra resort fee then the hotel should definitely not be considered high end or luxury. This hotel felt like it was worth not even $200 a night and wanted to upcharge for everything including room service. Room service pricing was already elevated but ontop of the price on the menu for the dishes they charge a 22% service fee plus a $5 delivery fee. This was one of the least worthy experience I have ever been too felt worse than a Hilton.

Partner

10/10

Exceptional

19 Jan 2026

Phil

Check in was smooth. We opted for valet parking, which was so nice considering the cold temps and wind. Busboys were courteous and pleasant to speak with. We had the breakfast buffet one morning and dinner at Edison’s. Great food considering the cost. Our room didn’t have a microwave, which I would have thought standard, but they brought one when requested. Room was clean and cleaned daily. Amenities were great.

Partner

8/10

Excellent

16 Jan 2026

Lori Jennifer

The hotel is amazing! The food at restaurants was delicious but can be pricey!

10/10

Exceptional

10 Jan 2026

Jacob

Excellent!

Leisure Self

10/10

Exceptional

08 Jan 2026

Ashton

Daughters surprise colleges graduation, a staff member, Geri made our stay an unforgettable memory, due to such kindness.
Facility was amazing, Spa was so unbelievably nice and relaxing, worth the experience!

Leisure Family

10/10

Exceptional

06 Jan 2026

Heidi

Yes very courteous

6/10

Pleasant

06 Jan 2026

tommy

Elevator was very outdated. Not what i expected at this cost.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Ken

Our go to spot in Asheville. Love the accommodations and services. The staff are always friendly, attentive and professional.

6/10

Pleasant

02 Jan 2026

Cynthia

The hotel was historic & beautiful.
The golf course was lovely

The high end restaurant, Vue 1913 was only average.

4 days in a row we were unable to book any spa services.

4 nights were too much...3 would have been better.

Leisure Partner

10/10

Exceptional

02 Jan 2026

jim

yes

Leisure Family

8/10

Excellent

30 Dec 2025

Gray

Grove Park is an iconic resort property. The subterranean spa is the best! On property food was delicious. Views are amazing.

Partner

10/10

Exceptional

29 Dec 2025

Theresa

Great hospitality!

6/10

Pleasant

27 Dec 2025

Douglas

Service ok. Overpriced food. Used to be a place to go.

Friends_and_family Friends

10/10

Exceptional

26 Dec 2025

Robert

The room was spacious and clean. The staff was very welcoming and friendly! All of this added to a great stay.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Maryse

Beautiful hotel, beautiful area, beautiful construction, beautiful view, wonderful spa , …😍😍

Leisure

10/10

Exceptional

22 Dec 2025

Brendez

The room was very nice , the staffs was extremely courteous. We paid for mountain view room but mainly only view was rt up on golf course.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Angelo

Everything was top notch

Partner

6/10

Pleasant

19 Dec 2025

Allison

The Grove Park is a large hotel with generally solid staff and great views, but it’s definitely showing its age and wear and tear since their last renovations. We stayed in the Sammons wing and our rooms were worn, particularly for the price. The spa is similarly feeling its 25 year age and quite expensive given that, but striking in design and staff very nice. The gym is across the street and a large facility that wasn’t very busy, with solid weight and cardio rooms, locker rooms, plus Peloton bikes in good condition (in a carpeted hallway type space without mats under them).

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Lorrie

Staff very friendly and courteous. Beautiful hotel. Was disappointed the room had a great view but the windows were streaked and foggy so did not really enjoy the view.

Self

10/10

Exceptional

18 Dec 2025

Teresa

Primo Staff!

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

Shanna

Perfection! Food was amazing and the rooms were spacious and spotless!

Partner

10/10

Exceptional

16 Dec 2025

Dorothy

Always a wonderful stay especially at Christmas time

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Pamela

The facility was amazing from the staff, rooms, and restaurants. It was first class in so many ways.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

James Phillip

Great location - great service from all staff - great prepared meals - mild not have been better!

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Hunter

Loved it. Will he back to play golf

10/10

Exceptional

07 Dec 2025

Raymond

Reset Hotel in Twentynine Palms is a hidden gem that beautifully combines modern comfort with the rustic charm of the desert. From the moment you arrive, the welcoming atmosphere and attentive staff make you feel right at home. The rooms are spacious, impeccably clean, and thoughtfully designed, providing the perfect sanctuary after a day of exploring Joshua Tree National Park.

One of the standout features is the stunning outdoor space. The pool area is inviting, with plenty of lounge chairs and a breathtaking view of the surrounding mountains. It’s the ideal spot to unwind with a good book or enjoy a sunset cocktail.

The location is another major plus. Just a short drive from the park, it offers easy access to hiking trails and the unique landscapes that make this area so special. Plus, the hotel’s commitment to sustainability is commendable, making it a great choice for eco-conscious travelers.

Overall, Reset Hotel is a perfect blend of relaxation and adventure. Whether you're looking to explore the natural beauty of Twentynine Palms or simply relax in a tranquil environment, this hotel exceeds expectations. Highly recommended for anyone seeking a memorable desert getaway!

4/10

Poor

07 Dec 2025

David

The entire place is desperately

Partner

10/10

Exceptional

04 Dec 2025

Debra

The most amazing Thanksgiving I have ever had! The spa is incredible.. our was room great! I can’t wait to go back!

Leisure Partner

8/10

Excellent

03 Dec 2025

Bill

Staff excellent -every department... Front desk, wait staff, elevator guys, maintenance.
Gingerbread house display nice.
Only negatives - toilet sooo low. Food in edison
was average... Disappointing and especially for your prces,
Breakfast buffet excellent

Leisure Partner

10/10

Exceptional

03 Dec 2025

Peter

Great room, excellent place. Saw National gingerbread Competion - very nice facility. Staff was great!

10/10

Exceptional

30 Nov 2025

Alvaro

Great hotel and very nice staff

Leisure Partner

10/10

Exceptional

30 Nov 2025

Samuel

Yes

Leisure Partner

10/10

Exceptional

26 Nov 2025

Erin

Wonderful trip!

6/10

Pleasant

26 Nov 2025

John

Staff was great but everything else was a bit dated and overcrowded. It was a lot like Las Vegas - line for everything, reservations to even access the pool, mass produced experience and less like the Grove Park Inn of the past. We won’t be going back any time soon.

10/10

Exceptional

24 Nov 2025

Lee

The weekend we were there the hotel was at 100% capacity. You’d never know bc the staff was still incredible!! Great views, amenities, restaurants. We are going back!

Leisure Friends

10/10

Exceptional

21 Nov 2025

Ruth

The breakfast Buffett had a nice variety of choices and nicely planned out.

Leisure Family

10/10

Exceptional

21 Nov 2025

stuart

Fabulous hotel. Great staff. Great vibe.

10/10

Exceptional

20 Nov 2025

Thomas

Everything has been great! Beautiful place and service is first class.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Victoria

Everything was really good except the service at Edison's. The waitress was fantastic but it took us nearly 1.5hrs to get our food, which was decent. Overall though, we will stay again and we have stayed before! Just not a big fan of Edison's. Great time overall and loved the Christmassy atmosphere.

8/10

Excellent

17 Nov 2025

Anne

Beautiful views

Leisure Self

10/10

Exceptional

16 Nov 2025

Tifanie Ann

Wonderful resort! Friendly staff and beautiful view of the mountains.

Leisure Friends

10/10

Exceptional

14 Nov 2025

Michelle

Love the Omni Grove Hotel/Resort. The fireplaces and rocking chairs are my favorite spot on cold days and the back patio in the summer

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Nick

This hotel is historic and amazing.

Business Self

10/10

Exceptional

08 Nov 2025

Michael

Beautiful location

Business

4/10

Poor

04 Nov 2025

Anthonius

The check-in experience was pleasant. This hotel clearly needs a major renovation. The (rocky) exteriors with beautiful red tile roofs need to be pressure washed badly. The metal stair fences outside are rotting at their bases where they meet (cracked) concrete steps, etc. The hallways and rooms are very dated and desperately need a major update. The lunch outside on the patio was great but the servers were all giving us the impression that they did not like their jobs. No smiles, no efforts to make us feel welcome. The views from the hotel of the golf course and grounds is beautiful and that certainly helped us enjoy our stay a bit more. Overall, we felt we had much nicer rooms in considerably less expensive hotels.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Daniel

Everything was great from the moment we arrived.

Partner

10/10

Exceptional

01 Nov 2025

Kim

The best experience

Partner

10/10

Exceptional

30 Oct 2025

Bonnie

Everything was lovely! Especially the spa experience, we enjoyed the relaxing atmosphere and beautiful facilities. We also dined at four of the restaurants onsite and the food throughout the property was excellent!! We are already looking forward to our next visit.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Lauren

Just absolutely amazing. I am in the travel industry and was over joyed about just about everything at this property. We traveled there in early October, it was busy but didn’t feel over-run. The staff is amazingly friendly and helpful. No reason, at all, to leave property for meals - we did visit 2 restaurants that the Omni concierge even recommended and were not as happy with the food/service as we were at the hotel. Overall one of our best vacations - will for sure be back!

Leisure Partner

10/10

Exceptional

25 Oct 2025

Ellen A

Most hospitable staff, absolutely beautiful lobby and many delicious restaurants.

Leisure Partner

6/10

Pleasant

23 Oct 2025

Jan Hobby

We were extremely disappointed in the room for $600 per night. There was nothing special at all about the room and it was so outdated.

10/10

Exceptional

21 Oct 2025

Anne G

Beautiful hotel with classic charm.

Leisure Partner

8/10

Excellent

21 Oct 2025

Van

It's OK, been there before, probably not going back because you can't get in at Spa, and if you do, it costs you $250 plus bucks. For a steam and sauna, $250? Stupid, and we won't be back.

10/10

Exceptional

19 Oct 2025

Rebecca

This beautiful resort is perfectly located to enjoy Mountain views and spectacular sunsets. Dining options are top notch and the spa and golf course are beautiful!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Dwight

All around excellent

10/10

Exceptional

15 Oct 2025

Robert

Dinner was outstanding; service throughout has been exceptional, the property is spectacular including the golf course and spa, it’s an ultra class resort! 5 stars!

Leisure Family

8/10

Excellent

14 Oct 2025

Pat

The staff on the property was excellent. Everybody was a tentative and happy to help.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Jerry

Awesome

Leisure Partner

10/10

Exceptional

12 Oct 2025

Steven

Historic. Great views. Enjoyed walking around the hallways.

Leisure Family

10/10

Exceptional

10 Oct 2025

Yahaira

The person who provided the best service was the lady elevator operator. She was very attentive and made sure everyone could relax and enjoy the facilities.

Leisure Family

10/10

Exceptional

10 Oct 2025

Julia

It was amazing all around!!!

10/10

Exceptional

10 Oct 2025

Jill

Staff was attentive and made me feel valued.

6/10

Pleasant

09 Oct 2025

Zoe

Facilities need updating. I have a mushroom allergy and they still put mushrooms on my plate.

10/10

Exceptional

07 Oct 2025

David

Excellent hotel and amenities

Partner

10/10

Exceptional

05 Oct 2025

Marie

The spa had a lot of people but was otherwise enjoyable. The staff everywhere werr very kind and helpful.

Leisure Family

10/10

Exceptional

04 Oct 2025

Karen L

Beautiful setting; hospitable staff; seafood buffet was delicious; a nice quiet venue for relaxing

Leisure Friends

10/10

Exceptional

29 Sep 2025

Cheri

Set in a beautiful place with lovely views all around. The hotel has history and old charm, but still well maintained. Dining options onsite are yummy. Easy to get to from Asheville airport. And close to exploring nature and downtown Asheville. We will go back.

Business_and_leisure Partner

8/10

Excellent

23 Sep 2025

SUMIT

Beautiful Hotel and surrounding. Clean. Friendly staff but service is lacking re assistance with Taxis dining etc. Just give you a sheet of paper to figure it out yourself. Note you will pay a resort fee up top of Expedia payment at the hotel

Business Self

10/10

Exceptional

21 Sep 2025

Thomas

This place is gorgeous and a delightful place to stay.

Leisure Family

10/10

Exceptional

20 Sep 2025

Mark

This is truly a historic and magnificent property. All of the staff we encountered were very cordial and friendly. We always enjoy our dining on the veranda outside facing Asheville. Exquisite to say the least. The only thing that really irked us was not having a menu based breakfast option. A buffet only satisfies a small subset of customers and yours is very expensive. Speaking of expensive, your property is at the top. We are casual travelers and enjoy places S Grove Park but prices will make us favor a B&B next time. Do something to review your pricing as it is approaching outrageous to a certain point. Otherwise your bread and butter customers will slowly abandon you.

Leisure Family